// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x79fb=['Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','authType','password','%s:%s','username','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','destcalleridnum','[OUTBOUND]','trigger:browser:url','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','Authorization','catch','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects'];(function(_0x4b03c9,_0x17ce03){var _0x161ba2=function(_0xb952db){while(--_0xb952db){_0x4b03c9['push'](_0x4b03c9['shift']());}};_0x161ba2(++_0x17ce03);}(_0x79fb,0xc2));var _0xb79f=function(_0x22a682,_0x2394b0){_0x22a682=_0x22a682-0x0;var _0xb7f3a2=_0x79fb[_0x22a682];return _0xb7f3a2;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xb79f('0x0'));var util=require(_0xb79f('0x1'));var Redis=require(_0xb79f('0x2'));var intUtil=require(_0xb79f('0x3'));var config=require(_0xb79f('0x4'));var logger=require(_0xb79f('0x5'))('zendesk');config['redis']=_[_0xb79f('0x6')](config['redis'],{'host':_0xb79f('0x7'),'port':0x18eb});var io=require(_0xb79f('0x8'))(new Redis(config[_0xb79f('0x9')]));function emit(_0x52a760,_0x25dedd,_0xe4d8c2){io['to'](_0x52a760)[_0xb79f('0xa')](_0x25dedd,_0xe4d8c2);}var headers={'Content-Type':_0xb79f('0xb'),'Accept':_0xb79f('0xb')};function getTicket(_0xe48a20,_0x3a559d,_0x358ed4,_0x5cf3d3,_0x46c64a){logger[_0xb79f('0xc')](_0xb79f('0xd'));return request({'uri':util['format'](_0xb79f('0xe'),_0xe48a20[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'ticket':_[_0xb79f('0x11')]({'requester_id':_0x358ed4['id'],'submitter_id':_0x3a559d?_0x3a559d['id']:undefined,'assignee_id':_0x3a559d?_0x3a559d['id']:undefined,'tags':getTags(_0x5cf3d3[_0xb79f('0x12')],_0xb79f('0x13')),'subject':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x15')],_0x46c64a,'\x20'),'description':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a')}},getCustomFields(_0x5cf3d3[_0xb79f('0x17')],_0x46c64a))}})[_0xb79f('0x18')](function(_0x47c2a9){logger[_0xb79f('0xc')](_0xb79f('0x19'));return _0x47c2a9['ticket'];});}function getUser(_0x2a23e4,_0x1b60f1){if(intUtil[_0xb79f('0x1a')](_0x1b60f1)){logger[_0xb79f('0xc')](_0xb79f('0x1b'),_0x1b60f1);return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x1d'),_0x2a23e4['remoteUri']),'qs':{'query':util[_0xb79f('0x1c')](_0xb79f('0x1e'),_0x1b60f1)}})[_0xb79f('0x18')](function(_0x5008f2){if(_0x5008f2['count']){logger[_0xb79f('0xc')](_0xb79f('0x1f'));return _['find'](_0x5008f2[_0xb79f('0x20')],{'email':_0x1b60f1,'role':_0xb79f('0x21')});}else{logger[_0xb79f('0xc')](_0xb79f('0x22'));return request({'uri':util['format']('%s/users/me.json',_0x2a23e4[_0xb79f('0xf')])})['then'](function(_0x1de09a){logger[_0xb79f('0xc')]('Admin\x20account\x20selected.');return _0x1de09a[_0xb79f('0x23')];});}});}else{logger[_0xb79f('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x24'),_0x2a23e4['remoteUri'])})[_0xb79f('0x18')](function(_0x7a70c9){logger[_0xb79f('0xc')](_0xb79f('0x25'));return _0x7a70c9[_0xb79f('0x23')];});}}function getEndUser(_0x5b28c8,_0x552f3b,_0x210616){logger['info'](_0xb79f('0x26'),_0x210616);return request({'uri':util[_0xb79f('0x1c')]('%s/search.json',_0x5b28c8[_0xb79f('0xf')]),'qs':{'query':util[_0xb79f('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x210616)}})[_0xb79f('0x18')](function(_0x4d13f4){var _0x4ebd17;if(_0x4d13f4[_0xb79f('0x20')][_0xb79f('0x27')]){_0x4d13f4[_0xb79f('0x20')]=_[_0xb79f('0x28')](_0x4d13f4[_0xb79f('0x20')],{'suspended':![],'role':_0xb79f('0x29')});if(_0x4d13f4[_0xb79f('0x20')]['length']){_0x4ebd17=_['first'](_0x4d13f4[_0xb79f('0x20')]);}}if(_0x4ebd17){logger[_0xb79f('0xc')]('Enduser\x20found!');return _0x4ebd17;}else{logger['info'](_0xb79f('0x2a'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x2b'),_0x5b28c8[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'user':{'role':_0xb79f('0x29'),'name':util[_0xb79f('0x1c')]('Caller\x20-\x20%s',_0x552f3b||_0x210616),'phone':_0x210616}}})[_0xb79f('0x18')](function(_0x4990a4){logger[_0xb79f('0xc')]('Enduser\x20created.');return _0x4990a4[_0xb79f('0x23')];});}});}function getAuth(_0x1db120){var _0x1552fb;if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x2d')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x2e'),_0x1db120[_0xb79f('0x2f')],_0x1db120[_0xb79f('0x2d')]);}else if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x30')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x31'),_0x1db120['username'],_0x1db120[_0xb79f('0x30')]);}return util[_0xb79f('0x1c')]('Basic\x20%s',new Buffer(_0x1552fb)[_0xb79f('0x32')](_0xb79f('0x33')));}function request(_0x32759a){logger[_0xb79f('0x34')](_0xb79f('0x35'),JSON[_0xb79f('0x36')](_0x32759a));return rp(_['defaults'](_0x32759a,{'method':_0xb79f('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1df150,_0x14f178){var _0x4c239e=[];if(_0x1df150&&_0x1df150[_0xb79f('0x27')]>0x0){_0x4c239e=_[_0xb79f('0x38')](_0x1df150,_0x14f178);}return _0x4c239e;}function getCustomFields(_0xdee2e,_0x2d8403){var _0x1382d1=[];var _0x59cacf={'custom_fields':[]};if(_0xdee2e[_0xb79f('0x27')]>0x0){_['forEach'](_0xdee2e,function(_0x788418){if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x3a')&&_0x788418[_0xb79f('0x3b')]&&!_0x788418[_0xb79f('0x3c')]){_0x59cacf[_0x788418['nameField'][_0xb79f('0x3d')]()]=_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]();}else if(_0x788418[_0xb79f('0x39')]==='string'&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]()});}else if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x42')&&_0x788418[_0xb79f('0x43')]&&_0x788418['idField']&&_0x788418[_0xb79f('0x3c')]){_0x2d8403[_0x788418[_0xb79f('0x43')]]&&_0x59cacf['custom_fields'][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x43')]][_0xb79f('0x32')]()});}else if(_0x788418['type']===_0xb79f('0x44')&&_0x788418[_0xb79f('0x45')]&&_0x788418['Variable'][_0xb79f('0x13')]&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x2d8403[_0x788418['Variable']['name'][_0xb79f('0x3d')]()]&&_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x45')]['name'][_0xb79f('0x3d')]()][_0xb79f('0x32')]()});}});}return _0x59cacf;}exports['queue']=function(_0x530dcf,_0x3ca75b,_0x599ce9,_0x140c1f,_0x5e86d6,_0x443e45){var _0xc92f64,_0x43356d;_0x443e45[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x443e45[_0xb79f('0xf')]);_0x443e45[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x443e45['serverUrl']);if(_0x5e86d6&&_0x5e86d6['monitor_format']){logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x49'));_0x3ca75b[_0xb79f('0x4a')]=util[_0xb79f('0x1c')](_0xb79f('0x4b'),_0x443e45[_0xb79f('0x47')],_0x3ca75b[_0xb79f('0x4c')],md5(_0x3ca75b[_0xb79f('0x4c')]));}else{_0x3ca75b[_0xb79f('0x4a')]='';}headers['Authorization']=getAuth(_0x443e45);return getUser(_0x443e45,_0x140c1f[_0xb79f('0x4d')])[_0xb79f('0x18')](function(_0x250ccf){_0xc92f64=_0x250ccf;logger['info'](_0xb79f('0x4e'),_0xc92f64['id']);return getEndUser(_0x443e45,_0x3ca75b[_0xb79f('0x4f')],_0x3ca75b[_0xb79f('0x50')]);})['then'](function(_0x42e0f0){_0x43356d=_0x42e0f0;logger['info'](_0xb79f('0x51'),_0x43356d['id']);return getTicket(_0x443e45,_0xc92f64,_0x43356d,_0x599ce9,_0x3ca75b);})['then'](function(_0x33186f){if(_0x33186f){logger[_0xb79f('0xc')](_0xb79f('0x52'),_0x33186f['id']);switch(_0x443e45[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x443e45[_0xb79f('0xf')],_0xc92f64['id'],_0x33186f['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x140c1f[_0xb79f('0x13')]),'trigger:browser:url',{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x443e45[_0xb79f('0xf')][_0xb79f('0x5a')]('/api/v2',''),_0x33186f['id'])});break;default:logger[_0xb79f('0x5b')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x235e77){logger[_0xb79f('0x5b')](_0xb79f('0x5c'),util[_0xb79f('0x5d')](_0x235e77,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3aa4ee,_0x4bd586,_0x4a2c46,_0x18e843,_0x2f374a,_0x4f2505,_0x18edca){var _0xaf448b,_0x45042e;_0x4f2505[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x4f2505[_0xb79f('0xf')]);_0x4f2505[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x4f2505['serverUrl']);if(_0x18edca&&_0x18edca[_0xb79f('0x5e')]&&_0x18edca[_0xb79f('0x5e')]!==_0xb79f('0x5f')){logger[_0xb79f('0xc')]('[OUTBOUND]',_0xb79f('0x49'));_0x4bd586[_0xb79f('0x4a')]=util['format'](_0xb79f('0x4b'),_0x4f2505['serverUrl'],_0x4bd586[_0xb79f('0x4c')],md5(_0x4bd586[_0xb79f('0x4c')]));}headers['Authorization']=getAuth(_0x4f2505);return getUser(_0x4f2505,_0x18e843[_0xb79f('0x4d')])['then'](function(_0x564e25){_0xaf448b=_0x564e25;logger[_0xb79f('0xc')](_0xb79f('0x4e'),_0xaf448b['id']);return getEndUser(_0x4f2505,_0x4bd586['destcalleridname'],_0x4bd586[_0xb79f('0x60')]);})[_0xb79f('0x18')](function(_0x1b3f40){_0x45042e=_0x1b3f40;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0x45042e['id']);return getTicket(_0x4f2505,_0xaf448b,_0x45042e,_0x4a2c46,_0x4bd586);})[_0xb79f('0x18')](function(_0x580caa){if(_0x580caa){logger[_0xb79f('0xc')]('The\x20Ticket\x20ID\x20is:',_0x580caa['id']);switch(_0x4f2505[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x4f2505[_0xb79f('0xf')],_0xaf448b['id'],_0x580caa['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x18e843[_0xb79f('0x13')]),_0xb79f('0x62'),{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x4f2505['remoteUri'][_0xb79f('0x5a')](_0xb79f('0x63'),''),_0x580caa['id'])});break;default:logger[_0xb79f('0x5b')]('[OUTBOUND]',_0xb79f('0x64'));}}})['catch'](function(_0x9c07de){logger['error'](_0xb79f('0x65'),util[_0xb79f('0x5d')](_0x9c07de,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2ef525,_0x432981,_0x374f9c,_0x206591,_0x4b107b,_0x2d2d83){var _0x498550,_0xf39bc8;_0x2d2d83['remoteUri']=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0xf')]);_0x2d2d83[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0x47')]);if(_0x4b107b&&_0x4b107b[_0xb79f('0x66')]){logger[_0xb79f('0xc')]('['+_0x432981['lastevent'][_0xb79f('0x67')]()+']',_0xb79f('0x49'));_0x432981[_0xb79f('0x4a')]=util[_0xb79f('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d2d83[_0xb79f('0x47')],_0x432981[_0xb79f('0x4c')],md5(_0x432981['uniqueid']));}else{_0x432981['recordingURL']='';}headers[_0xb79f('0x68')]=getAuth(_0x2d2d83);return getUser(_0x2d2d83)['then'](function(_0x1d7400){_0x498550=_0x1d7400;logger[_0xb79f('0xc')]('The\x20User\x20ID\x20is:',_0x498550['id']);return getEndUser(_0x2d2d83,_0x432981[_0xb79f('0x4f')],_0x432981['calleridnum']);})['then'](function(_0x49b0ec){_0xf39bc8=_0x49b0ec;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0xf39bc8['id']);return getTicket(_0x2d2d83,_0x498550,_0xf39bc8,_0x374f9c,_0x432981);})['then'](function(_0x2857d5){if(_0x2857d5){logger['info'](_0xb79f('0x52'),_0x2857d5['id']);}})[_0xb79f('0x69')](function(_0x4dffb8){logger[_0xb79f('0x5b')]('['+_0x432981[_0xb79f('0x6a')][_0xb79f('0x67')]()+']'+_0xb79f('0x6b'),util['inspect'](_0x4dffb8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff