// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe1cd=['%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','calleridname','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','map','forEach','string','picklist','type','nameField','customField','toLowerCase','includes','idField','custom_fields','push','content','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...'];(function(_0x2b4a12,_0x575e1c){var _0x5b8963=function(_0x431811){while(--_0x431811){_0x2b4a12['push'](_0x2b4a12['shift']());}};_0x5b8963(++_0x575e1c);}(_0xe1cd,0x160));var _0xde1c=function(_0x5cae86,_0x2c8653){_0x5cae86=_0x5cae86-0x0;var _0x3ec72c=_0xe1cd[_0x5cae86];return _0x3ec72c;};'use strict';var _=require(_0xde1c('0x0'));var rp=require(_0xde1c('0x1'));var md5=require(_0xde1c('0x2'));var util=require(_0xde1c('0x3'));var Redis=require(_0xde1c('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xde1c('0x5'))(_0xde1c('0x6'));config[_0xde1c('0x7')]=_[_0xde1c('0x8')](config[_0xde1c('0x7')],{'host':_0xde1c('0x9'),'port':0x18eb});var io=require(_0xde1c('0xa'))(new Redis(config[_0xde1c('0x7')]));function emit(_0x2fe94b,_0x39f84e,_0x435085){io['to'](_0x2fe94b)[_0xde1c('0xb')](_0x39f84e,_0x435085);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x395083,_0xf43b26,_0x2f1b55,_0x49a72e,_0x5a74bc){logger[_0xde1c('0xc')](_0xde1c('0xd'));return request({'uri':util[_0xde1c('0xe')](_0xde1c('0xf'),_0x395083['remoteUri']),'method':_0xde1c('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2f1b55['id'],'submitter_id':_0xf43b26?_0xf43b26['id']:undefined,'assignee_id':_0xf43b26?_0xf43b26['id']:undefined,'tags':getTags(_0x49a72e[_0xde1c('0x11')],_0xde1c('0x12')),'subject':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x14')],_0x5a74bc,'\x20'),'description':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a'),'comment':{'public':![],'body':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a')}},getCustomFields(_0x49a72e[_0xde1c('0x16')],_0x5a74bc))}})[_0xde1c('0x17')](function(_0x41d2d9){logger[_0xde1c('0xc')](_0xde1c('0x18'));return _0x41d2d9['ticket'];});}function getUser(_0x18c39f,_0x752ac){if(intUtil[_0xde1c('0x19')](_0x752ac)){logger[_0xde1c('0xc')](_0xde1c('0x1a'),_0x752ac);return request({'uri':util['format'](_0xde1c('0x1b'),_0x18c39f[_0xde1c('0x1c')]),'qs':{'query':util[_0xde1c('0xe')](_0xde1c('0x1d'),_0x752ac)}})[_0xde1c('0x17')](function(_0x4562eb){if(_0x4562eb[_0xde1c('0x1e')]){logger[_0xde1c('0xc')]('Agent\x20found!');return _['find'](_0x4562eb[_0xde1c('0x1f')],{'email':_0x752ac,'role':_0xde1c('0x20')});}else{logger['info'](_0xde1c('0x21'));return request({'uri':util[_0xde1c('0xe')]('%s/users/me.json',_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x5855b4){logger['info'](_0xde1c('0x22'));return _0x5855b4[_0xde1c('0x23')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xde1c('0x24'),_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x3ed2fc){logger[_0xde1c('0xc')](_0xde1c('0x22'));return _0x3ed2fc[_0xde1c('0x23')];});}}function getEndUser(_0x4f4962,_0x75cbbf,_0xc3b4f){logger[_0xde1c('0xc')]('Searching\x20enduser\x20with\x20phone',_0xc3b4f);return request({'uri':util['format']('%s/search.json',_0x4f4962[_0xde1c('0x1c')]),'qs':{'query':util['format'](_0xde1c('0x25'),_0xc3b4f)}})['then'](function(_0x384591){var _0x353f83;if(_0x384591[_0xde1c('0x1f')][_0xde1c('0x26')]){_0x384591[_0xde1c('0x1f')]=_[_0xde1c('0x27')](_0x384591[_0xde1c('0x1f')],{'suspended':![],'role':_0xde1c('0x28')});if(_0x384591['results'][_0xde1c('0x26')]){_0x353f83=_[_0xde1c('0x29')](_0x384591[_0xde1c('0x1f')]);}}if(_0x353f83){logger[_0xde1c('0xc')](_0xde1c('0x2a'));return _0x353f83;}else{logger[_0xde1c('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xde1c('0x2b'),_0x4f4962[_0xde1c('0x1c')]),'method':'POST','body':{'user':{'role':_0xde1c('0x28'),'name':util[_0xde1c('0xe')]('Caller\x20-\x20%s',_0x75cbbf||_0xc3b4f),'phone':_0xc3b4f}}})['then'](function(_0x3b9f5a){logger[_0xde1c('0xc')](_0xde1c('0x2c'));return _0x3b9f5a[_0xde1c('0x23')];});}});}function getAuth(_0x581dd5){var _0x4e4ea4;if(_0x581dd5[_0xde1c('0x2d')]===_0xde1c('0x2e')){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x2f'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x2e')]);}else if(_0x581dd5[_0xde1c('0x2d')]==='token'){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x31'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x32')]);}return util[_0xde1c('0xe')](_0xde1c('0x33'),new Buffer(_0x4e4ea4)[_0xde1c('0x34')](_0xde1c('0x35')));}function request(_0x28d7b2){logger['debug'](_0xde1c('0x36'),JSON['stringify'](_0x28d7b2));return rp(_[_0xde1c('0x8')](_0x28d7b2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0xef8a95,_0x287cee){var _0x3268ed=[];if(_0xef8a95&&_0xef8a95[_0xde1c('0x26')]>0x0){_0x3268ed=_[_0xde1c('0x37')](_0xef8a95,_0x287cee);}return _0x3268ed;}function getCustomFields(_0x12ea78,_0x4248f1){var _0x290e31=[];var _0x1b23fb={'custom_fields':[]};if(_0x12ea78[_0xde1c('0x26')]>0x0){_[_0xde1c('0x38')](_0x12ea78,function(_0x36b4cc){if(_['includes']([_0xde1c('0x39'),_0xde1c('0x3a')],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x3c')]&&!_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0x36b4cc[_0xde1c('0x3c')][_0xde1c('0x3e')]()]=_0x36b4cc['content'][_0xde1c('0x34')]();}else if(_[_0xde1c('0x3f')]([_0xde1c('0x39'),'picklist'],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x36b4cc[_0xde1c('0x43')]['toString']()});}else if(_0x36b4cc[_0xde1c('0x3b')]==='variable'&&_0x36b4cc[_0xde1c('0x44')]&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['variableName']]&&_0x1b23fb['custom_fields'][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x4248f1[_0x36b4cc[_0xde1c('0x44')]][_0xde1c('0x34')]()});}else if(_0x36b4cc[_0xde1c('0x3b')]===_0xde1c('0x45')&&_0x36b4cc['Variable']&&_0x36b4cc[_0xde1c('0x46')]['name']&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['Variable']['name']['toLowerCase']()]&&_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc['idField'],'value':_0x4248f1[_0x36b4cc['Variable']['name'][_0xde1c('0x3e')]()][_0xde1c('0x34')]()});}});}return _0x1b23fb;}exports[_0xde1c('0x47')]=function(_0x124955,_0x2d8f6c,_0x192b85,_0x5f32ba,_0x20de58,_0x5841fd){var _0x3cf645,_0x54c4bc;_0x5841fd['remoteUri']=intUtil['stripTrailingSlash'](_0x5841fd[_0xde1c('0x1c')]);_0x5841fd['serverUrl']=intUtil[_0xde1c('0x48')](_0x5841fd[_0xde1c('0x49')]);if(_0x20de58&&_0x20de58['monitor_format']){logger['info']('[QUEUE]',_0xde1c('0x4a'));_0x2d8f6c[_0xde1c('0x4b')]=util[_0xde1c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5841fd[_0xde1c('0x49')],_0x2d8f6c[_0xde1c('0x4c')],md5(_0x2d8f6c[_0xde1c('0x4c')]));}else{_0x2d8f6c[_0xde1c('0x4b')]='';}headers['Authorization']=getAuth(_0x5841fd);return getUser(_0x5841fd,_0x5f32ba['email'])['then'](function(_0x542551){_0x3cf645=_0x542551;logger['info'](_0xde1c('0x4d'),_0x3cf645['id']);return getEndUser(_0x5841fd,_0x2d8f6c['calleridname'],_0x2d8f6c[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x1999d8){_0x54c4bc=_0x1999d8;logger['info'](_0xde1c('0x4f'),_0x54c4bc['id']);return getTicket(_0x5841fd,_0x3cf645,_0x54c4bc,_0x192b85,_0x2d8f6c);})[_0xde1c('0x17')](function(_0x35d852){if(_0x35d852){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x35d852['id']);switch(_0x5841fd[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger[_0xde1c('0xc')](_0xde1c('0x52'),_0xde1c('0x53'));return request({'uri':util['format'](_0xde1c('0x54'),_0x5841fd[_0xde1c('0x1c')],_0x3cf645['id'],_0x35d852['id']),'method':_0xde1c('0x10')});case _0xde1c('0x55'):logger['info'](_0xde1c('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x5f32ba[_0xde1c('0x12')]),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5841fd[_0xde1c('0x1c')][_0xde1c('0x59')](_0xde1c('0x5a'),''),_0x35d852['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x52'),_0xde1c('0x5c'));}}})['catch'](function(_0x1a4b2d){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1a4b2d,{'showHidden':!![],'depth':null}));});};exports[_0xde1c('0x5e')]=function(_0x13f83d,_0x424988,_0x251c6a,_0x3c5965,_0x4678b5,_0x5c3d0d,_0x52d897){var _0x320628,_0x4267ff;_0x5c3d0d[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x5c3d0d['remoteUri']);_0x5c3d0d['serverUrl']=intUtil[_0xde1c('0x48')](_0x5c3d0d[_0xde1c('0x49')]);if(_0x52d897&&_0x52d897[_0xde1c('0x5f')]&&_0x52d897[_0xde1c('0x5f')]!==_0xde1c('0x60')){logger[_0xde1c('0xc')](_0xde1c('0x61'),_0xde1c('0x4a'));_0x424988[_0xde1c('0x4b')]=util['format'](_0xde1c('0x62'),_0x5c3d0d[_0xde1c('0x49')],_0x424988[_0xde1c('0x4c')],md5(_0x424988[_0xde1c('0x4c')]));}headers[_0xde1c('0x63')]=getAuth(_0x5c3d0d);return getUser(_0x5c3d0d,_0x3c5965['email'])[_0xde1c('0x17')](function(_0x16812e){_0x320628=_0x16812e;logger['info']('The\x20User\x20ID\x20is:',_0x320628['id']);return getEndUser(_0x5c3d0d,_0x424988[_0xde1c('0x64')],_0x424988[_0xde1c('0x65')]);})[_0xde1c('0x17')](function(_0x464f36){_0x4267ff=_0x464f36;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x4267ff['id']);return getTicket(_0x5c3d0d,_0x320628,_0x4267ff,_0x251c6a,_0x424988);})['then'](function(_0x3b3a04){if(_0x3b3a04){logger['info'](_0xde1c('0x50'),_0x3b3a04['id']);switch(_0x5c3d0d[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger['info'](_0xde1c('0x61'),_0xde1c('0x53'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5c3d0d['remoteUri'],_0x320628['id'],_0x3b3a04['id']),'method':'POST'});case _0xde1c('0x55'):logger[_0xde1c('0xc')]('[OUTBOUND]',_0xde1c('0x66'));emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x3c5965['name']),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5c3d0d[_0xde1c('0x1c')][_0xde1c('0x59')]('/api/v2',''),_0x3b3a04['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x61'),_0xde1c('0x5c'));}}})[_0xde1c('0x67')](function(_0x4f3246){logger[_0xde1c('0x5b')](_0xde1c('0x68'),util[_0xde1c('0x5d')](_0x4f3246,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x430896,_0x67c744,_0x1e2a01,_0x5c7d9e,_0x59bcc2,_0x2a9076){var _0x3387d4,_0x14bb43;_0x2a9076[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x2a9076[_0xde1c('0x1c')]);_0x2a9076['serverUrl']=intUtil['stripTrailingSlash'](_0x2a9076['serverUrl']);if(_0x59bcc2&&_0x59bcc2[_0xde1c('0x69')]){logger[_0xde1c('0xc')]('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']',_0xde1c('0x4a'));_0x67c744[_0xde1c('0x4b')]=util[_0xde1c('0xe')](_0xde1c('0x62'),_0x2a9076[_0xde1c('0x49')],_0x67c744[_0xde1c('0x4c')],md5(_0x67c744[_0xde1c('0x4c')]));}else{_0x67c744[_0xde1c('0x4b')]='';}headers[_0xde1c('0x63')]=getAuth(_0x2a9076);return getUser(_0x2a9076)['then'](function(_0x25c77a){_0x3387d4=_0x25c77a;logger['info']('The\x20User\x20ID\x20is:',_0x3387d4['id']);return getEndUser(_0x2a9076,_0x67c744[_0xde1c('0x6c')],_0x67c744[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x5af940){_0x14bb43=_0x5af940;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x14bb43['id']);return getTicket(_0x2a9076,_0x3387d4,_0x14bb43,_0x1e2a01,_0x67c744);})[_0xde1c('0x17')](function(_0x18c5b7){if(_0x18c5b7){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x18c5b7['id']);}})['catch'](function(_0x1c7c8e){logger['error']('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1c7c8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff