// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdcf0=['Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','type','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','[ABANDONED]','lodash','request-promise','util','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','getString','Subjects','Descriptions','Fields','then','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x3ab9ee,_0x4a74b8){var _0x82ee88=function(_0x6ccc7e){while(--_0x6ccc7e){_0x3ab9ee['push'](_0x3ab9ee['shift']());}};_0x82ee88(++_0x4a74b8);}(_0xdcf0,0xb8));var _0x0dcf=function(_0x5c897c,_0x317783){_0x5c897c=_0x5c897c-0x0;var _0x5b44f8=_0xdcf0[_0x5c897c];return _0x5b44f8;};'use strict';var _=require(_0x0dcf('0x0'));var rp=require(_0x0dcf('0x1'));var md5=require('md5');var util=require(_0x0dcf('0x2'));var Redis=require(_0x0dcf('0x3'));var intUtil=require('./util');var config=require(_0x0dcf('0x4'));var logger=require('../../../../config/logger')('zendesk');config[_0x0dcf('0x5')]=_[_0x0dcf('0x6')](config[_0x0dcf('0x5')],{'host':_0x0dcf('0x7'),'port':0x18eb});var io=require(_0x0dcf('0x8'))(new Redis(config['redis']));function emit(_0x9809c2,_0x4ea8e2,_0x37871c){io['to'](_0x9809c2)[_0x0dcf('0x9')](_0x4ea8e2,_0x37871c);}var headers={'Content-Type':_0x0dcf('0xa'),'Accept':_0x0dcf('0xa')};function getTicket(_0x17e8d6,_0x382d34,_0xdf6576,_0x54cf11,_0x1f346b){logger[_0x0dcf('0xb')](_0x0dcf('0xc'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0xe'),_0x17e8d6['remoteUri']),'method':'POST','body':{'ticket':_[_0x0dcf('0xf')]({'requester_id':_0xdf6576['id'],'submitter_id':_0x382d34?_0x382d34['id']:undefined,'assignee_id':_0x382d34?_0x382d34['id']:undefined,'tags':getTags(_0x54cf11['Tags'],'name'),'subject':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x11')],_0x1f346b,'\x20'),'description':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a')}},getCustomFields(_0x54cf11[_0x0dcf('0x13')],_0x1f346b))}})[_0x0dcf('0x14')](function(_0x5e35b6){logger[_0x0dcf('0xb')]('Ticket\x20created!');return _0x5e35b6['ticket'];});}function getUser(_0x27df28,_0x23dc2a){if(intUtil[_0x0dcf('0x15')](_0x23dc2a)){logger[_0x0dcf('0xb')]('Getting\x20agent\x20with\x20email',_0x23dc2a);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x27df28[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x18'),_0x23dc2a)}})[_0x0dcf('0x14')](function(_0x20fda2){if(_0x20fda2[_0x0dcf('0x19')]){logger[_0x0dcf('0xb')](_0x0dcf('0x1a'));return _['find'](_0x20fda2[_0x0dcf('0x1b')],{'email':_0x23dc2a,'role':_0x0dcf('0x1c')});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28[_0x0dcf('0x17')])})['then'](function(_0x4bd0e9){logger[_0x0dcf('0xb')](_0x0dcf('0x1f'));return _0x4bd0e9[_0x0dcf('0x20')];});}});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28['remoteUri'])})[_0x0dcf('0x14')](function(_0x44e061){logger['info'](_0x0dcf('0x1f'));return _0x44e061[_0x0dcf('0x20')];});}}function getEndUser(_0x43d8d5,_0x113418,_0x41a89e){logger[_0x0dcf('0xb')]('Searching\x20enduser\x20with\x20phone',_0x41a89e);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x43d8d5[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x21'),_0x41a89e)}})[_0x0dcf('0x14')](function(_0x125f1a){var _0x16c94f;if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x125f1a[_0x0dcf('0x1b')]=_[_0x0dcf('0x23')](_0x125f1a[_0x0dcf('0x1b')],{'suspended':![],'role':_0x0dcf('0x24')});if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x16c94f=_['first'](_0x125f1a[_0x0dcf('0x1b')]);}}if(_0x16c94f){logger[_0x0dcf('0xb')](_0x0dcf('0x25'));return _0x16c94f;}else{logger[_0x0dcf('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x43d8d5[_0x0dcf('0x17')]),'method':_0x0dcf('0x26'),'body':{'user':{'role':'end-user','name':util[_0x0dcf('0xd')](_0x0dcf('0x27'),_0x113418||_0x41a89e),'phone':_0x41a89e}}})['then'](function(_0x5de922){logger['info'](_0x0dcf('0x28'));return _0x5de922[_0x0dcf('0x20')];});}});}function getAuth(_0x4c4d09){var _0x49224d;if(_0x4c4d09[_0x0dcf('0x29')]===_0x0dcf('0x2a')){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2b'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2a')]);}else if(_0x4c4d09[_0x0dcf('0x29')]==='token'){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2d'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2e')]);}return util[_0x0dcf('0xd')](_0x0dcf('0x2f'),new Buffer(_0x49224d)['toString'](_0x0dcf('0x30')));}function request(_0x23ad91){logger[_0x0dcf('0x31')](_0x0dcf('0x32'),JSON[_0x0dcf('0x33')](_0x23ad91));return rp(_[_0x0dcf('0x6')](_0x23ad91,{'method':_0x0dcf('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x18695b,_0x39107d){var _0x26bc43=[];if(_0x18695b&&_0x18695b['length']>0x0){_0x26bc43=_['map'](_0x18695b,_0x39107d);}return _0x26bc43;}function getCustomFields(_0x277f22,_0x2125cd){var _0x2c7f8f=[];var _0x1229ad={'custom_fields':[]};if(_0x277f22[_0x0dcf('0x22')]>0x0){_[_0x0dcf('0x35')](_0x277f22,function(_0x216da9){if(_0x216da9['type']==='string'&&_0x216da9[_0x0dcf('0x36')]&&!_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x216da9[_0x0dcf('0x36')][_0x0dcf('0x38')]()]=_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]();}else if(_0x216da9['type']===_0x0dcf('0x3b')&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]==='variable'&&_0x216da9['variableName']&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9[_0x0dcf('0x40')]]&&_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['variableName']][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]===_0x0dcf('0x41')&&_0x216da9[_0x0dcf('0x42')]&&_0x216da9[_0x0dcf('0x42')][_0x0dcf('0x43')]&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]&&_0x1229ad['custom_fields'][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]['toString']()});}});}return _0x1229ad;}exports[_0x0dcf('0x44')]=function(_0xaa1a79,_0x49ff0e,_0x2e58b3,_0x4874ba,_0x50e1e3,_0x55f90f){var _0x24f692,_0x3451b7;_0x55f90f[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x55f90f[_0x0dcf('0x17')]);_0x55f90f[_0x0dcf('0x46')]=intUtil['stripTrailingSlash'](_0x55f90f[_0x0dcf('0x46')]);if(_0x50e1e3&&_0x50e1e3[_0x0dcf('0x47')]){logger[_0x0dcf('0xb')]('[QUEUE]',_0x0dcf('0x48'));_0x49ff0e[_0x0dcf('0x49')]=util[_0x0dcf('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x55f90f[_0x0dcf('0x46')],_0x49ff0e[_0x0dcf('0x4a')],md5(_0x49ff0e[_0x0dcf('0x4a')]));}else{_0x49ff0e['recordingURL']='';}headers[_0x0dcf('0x4b')]=getAuth(_0x55f90f);return getUser(_0x55f90f,_0x4874ba[_0x0dcf('0x4c')])['then'](function(_0x55e308){_0x24f692=_0x55e308;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x24f692['id']);return getEndUser(_0x55f90f,_0x49ff0e[_0x0dcf('0x4e')],_0x49ff0e[_0x0dcf('0x4f')]);})[_0x0dcf('0x14')](function(_0x13a7ee){_0x3451b7=_0x13a7ee;logger['info'](_0x0dcf('0x50'),_0x3451b7['id']);return getTicket(_0x55f90f,_0x24f692,_0x3451b7,_0x2e58b3,_0x49ff0e);})[_0x0dcf('0x14')](function(_0x40b912){if(_0x40b912){logger[_0x0dcf('0xb')](_0x0dcf('0x51'),_0x40b912['id']);switch(_0x55f90f['type']){case'integrationTab':logger['info'](_0x0dcf('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x53'),_0x55f90f[_0x0dcf('0x17')],_0x24f692['id'],_0x40b912['id']),'method':'POST'});case'newTab':logger[_0x0dcf('0xb')](_0x0dcf('0x52'),_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x4874ba[_0x0dcf('0x43')]),_0x0dcf('0x56'),{'uri':util[_0x0dcf('0xd')](_0x0dcf('0x57'),_0x55f90f[_0x0dcf('0x17')],_0x40b912['id'])});break;default:logger[_0x0dcf('0x58')](_0x0dcf('0x52'),_0x0dcf('0x59'));}}})['catch'](function(_0x2c5c1d){logger[_0x0dcf('0x58')](_0x0dcf('0x5a'),util[_0x0dcf('0x5b')](_0x2c5c1d,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x5c')]=function(_0x2df879,_0x53032f,_0x570577,_0x5ea399,_0x5a18b4,_0x2e07ab,_0x1e064b){var _0x2127e4,_0x189c1a;_0x2e07ab[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x2e07ab[_0x0dcf('0x17')]);_0x2e07ab['serverUrl']=intUtil['stripTrailingSlash'](_0x2e07ab[_0x0dcf('0x46')]);if(_0x1e064b&&_0x1e064b['recordingFormat']&&_0x1e064b[_0x0dcf('0x5d')]!==_0x0dcf('0x5e')){logger['info'](_0x0dcf('0x5f'),'Recording\x20is\x20enabled!');_0x53032f['recordingURL']=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x2e07ab[_0x0dcf('0x46')],_0x53032f[_0x0dcf('0x4a')],md5(_0x53032f['uniqueid']));}headers[_0x0dcf('0x4b')]=getAuth(_0x2e07ab);return getUser(_0x2e07ab,_0x5ea399[_0x0dcf('0x4c')])['then'](function(_0xdb5ad5){_0x2127e4=_0xdb5ad5;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x2127e4['id']);return getEndUser(_0x2e07ab,_0x53032f[_0x0dcf('0x61')],_0x53032f[_0x0dcf('0x62')]);})[_0x0dcf('0x14')](function(_0x3ea0ae){_0x189c1a=_0x3ea0ae;logger[_0x0dcf('0xb')]('The\x20Enduser\x20ID\x20is:',_0x189c1a['id']);return getTicket(_0x2e07ab,_0x2127e4,_0x189c1a,_0x570577,_0x53032f);})[_0x0dcf('0x14')](function(_0x2323f6){if(_0x2323f6){logger[_0x0dcf('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2323f6['id']);switch(_0x2e07ab[_0x0dcf('0x3f')]){case _0x0dcf('0x63'):logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x64'));return request({'uri':util['format'](_0x0dcf('0x53'),_0x2e07ab[_0x0dcf('0x17')],_0x2127e4['id'],_0x2323f6['id']),'method':_0x0dcf('0x26')});case'newTab':logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x5ea399['name']),_0x0dcf('0x56'),{'uri':util['format'](_0x0dcf('0x57'),_0x2e07ab[_0x0dcf('0x17')],_0x2323f6['id'])});break;default:logger['error'](_0x0dcf('0x5f'),_0x0dcf('0x59'));}}})[_0x0dcf('0x65')](function(_0xbd8c87){logger[_0x0dcf('0x58')](_0x0dcf('0x66'),util[_0x0dcf('0x5b')](_0xbd8c87,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x67')]=function(_0x291b77,_0x43f497,_0x44ab6b,_0x2ea1ba,_0x322801,_0x4f3fcb){var _0x4b3dda,_0x4edd30;_0x4f3fcb[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb[_0x0dcf('0x17')]);_0x4f3fcb[_0x0dcf('0x46')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb['serverUrl']);if(_0x322801&&_0x322801[_0x0dcf('0x47')]){logger['info'](_0x0dcf('0x68'),'Recording\x20is\x20enabled!');_0x43f497[_0x0dcf('0x49')]=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x4f3fcb[_0x0dcf('0x46')],_0x43f497[_0x0dcf('0x4a')],md5(_0x43f497[_0x0dcf('0x4a')]));}else{_0x43f497[_0x0dcf('0x49')]='';}headers[_0x0dcf('0x4b')]=getAuth(_0x4f3fcb);return getUser(_0x4f3fcb)[_0x0dcf('0x14')](function(_0x36d625){_0x4b3dda=_0x36d625;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x4b3dda['id']);return getEndUser(_0x4f3fcb,_0x43f497['calleridname'],_0x43f497['calleridnum']);})['then'](function(_0x339b26){_0x4edd30=_0x339b26;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4edd30['id']);return getTicket(_0x4f3fcb,_0x4b3dda,_0x4edd30,_0x44ab6b,_0x43f497);})[_0x0dcf('0x14')](function(_0x2d83ab){if(_0x2d83ab){logger['info'](_0x0dcf('0x51'),_0x2d83ab['id']);}})[_0x0dcf('0x65')](function(_0x5a8fc3){logger[_0x0dcf('0x58')]('[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration',util[_0x0dcf('0x5b')](_0x5a8fc3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x4635=['base64','debug','[HTTP]','stringify','GET','type','customField','nameField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','user','%s/users/me.json','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','toString'];(function(_0x1f10b4,_0x41943c){var _0x305af2=function(_0x42b3dc){while(--_0x42b3dc){_0x1f10b4['push'](_0x1f10b4['shift']());}};_0x305af2(++_0x41943c);}(_0x4635,0x1ee));var _0x5463=function(_0x25dcd4,_0x32f345){_0x25dcd4=_0x25dcd4-0x0;var _0x116ce7=_0x4635[_0x25dcd4];return _0x116ce7;};'use strict';var _=require(_0x5463('0x0'));var rp=require(_0x5463('0x1'));var md5=require(_0x5463('0x2'));var util=require(_0x5463('0x3'));var Redis=require('ioredis');var intUtil=require(_0x5463('0x4'));var config=require(_0x5463('0x5'));var logger=require(_0x5463('0x6'))(_0x5463('0x7'));config[_0x5463('0x8')]=_[_0x5463('0x9')](config[_0x5463('0x8')],{'host':_0x5463('0xa'),'port':0x18eb});var io=require(_0x5463('0xb'))(new Redis(config[_0x5463('0x8')]));function emit(_0x2b5d31,_0x505371,_0xa47376){io['to'](_0x2b5d31)[_0x5463('0xc')](_0x505371,_0xa47376);}var headers={'Content-Type':'application/json','Accept':_0x5463('0xd')};function getTicket(_0x3b1550,_0x25b22c,_0x30270f,_0x5c1597,_0x310b15){logger[_0x5463('0xe')](_0x5463('0xf'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x11'),_0x3b1550['remoteUri']),'method':_0x5463('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x30270f['id'],'submitter_id':_0x25b22c?_0x25b22c['id']:undefined,'assignee_id':_0x25b22c?_0x25b22c['id']:undefined,'tags':getTags(_0x5c1597['Tags'],_0x5463('0x13')),'subject':intUtil['getString'](_0x5c1597[_0x5463('0x14')],_0x310b15,'\x20'),'description':intUtil[_0x5463('0x15')](_0x5c1597[_0x5463('0x16')],_0x310b15,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5463('0x15')](_0x5c1597['Descriptions'],_0x310b15,'\x0a')}},getCustomFields(_0x5c1597[_0x5463('0x17')],_0x310b15))}})[_0x5463('0x18')](function(_0x21e0f5){logger['info'](_0x5463('0x19'));return _0x21e0f5[_0x5463('0x1a')];});}function getUser(_0x316528,_0xd59d8f){if(intUtil[_0x5463('0x1b')](_0xd59d8f)){logger[_0x5463('0xe')]('Getting\x20agent\x20with\x20email',_0xd59d8f);return request({'uri':util['format'](_0x5463('0x1c'),_0x316528['remoteUri']),'qs':{'query':util[_0x5463('0x10')]('type:user\x20role:agent\x20email:%s',_0xd59d8f)}})[_0x5463('0x18')](function(_0x6aadc6){if(_0x6aadc6[_0x5463('0x1d')]){logger['info'](_0x5463('0x1e'));return _[_0x5463('0x1f')](_0x6aadc6['results'],{'email':_0xd59d8f,'role':_0x5463('0x20')});}else{logger[_0x5463('0xe')](_0x5463('0x21'));return request({'uri':util['format']('%s/users/me.json',_0x316528[_0x5463('0x22')])})[_0x5463('0x18')](function(_0x1666a6){logger[_0x5463('0xe')]('Admin\x20account\x20selected.');return _0x1666a6[_0x5463('0x23')];});}});}else{logger['info'](_0x5463('0x21'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x24'),_0x316528[_0x5463('0x22')])})[_0x5463('0x18')](function(_0x50ff73){logger[_0x5463('0xe')](_0x5463('0x25'));return _0x50ff73[_0x5463('0x23')];});}}function getEndUser(_0x3b77e7,_0x41b50f,_0x4d2238){logger[_0x5463('0xe')]('Searching\x20enduser\x20with\x20phone',_0x4d2238);return request({'uri':util[_0x5463('0x10')](_0x5463('0x1c'),_0x3b77e7['remoteUri']),'qs':{'query':util['format'](_0x5463('0x26'),_0x4d2238)}})[_0x5463('0x18')](function(_0x2befdf){var _0x2c218d;if(_0x2befdf[_0x5463('0x27')][_0x5463('0x28')]){_0x2befdf[_0x5463('0x27')]=_[_0x5463('0x29')](_0x2befdf[_0x5463('0x27')],{'suspended':![],'role':_0x5463('0x2a')});if(_0x2befdf['results'][_0x5463('0x28')]){_0x2c218d=_[_0x5463('0x2b')](_0x2befdf[_0x5463('0x27')]);}}if(_0x2c218d){logger[_0x5463('0xe')](_0x5463('0x2c'));return _0x2c218d;}else{logger[_0x5463('0xe')](_0x5463('0x2d'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x2e'),_0x3b77e7[_0x5463('0x22')]),'method':_0x5463('0x12'),'body':{'user':{'role':'end-user','name':util['format'](_0x5463('0x2f'),_0x41b50f||_0x4d2238),'phone':_0x4d2238}}})['then'](function(_0x2b45b4){logger['info'](_0x5463('0x30'));return _0x2b45b4['user'];});}});}function getAuth(_0x5964dc){var _0x36b4bd;if(_0x5964dc[_0x5463('0x31')]==='password'){_0x36b4bd=util[_0x5463('0x10')](_0x5463('0x32'),_0x5964dc[_0x5463('0x33')],_0x5964dc[_0x5463('0x34')]);}else if(_0x5964dc[_0x5463('0x31')]===_0x5463('0x35')){_0x36b4bd=util[_0x5463('0x10')]('%s/token:%s',_0x5964dc[_0x5463('0x33')],_0x5964dc[_0x5463('0x35')]);}return util[_0x5463('0x10')](_0x5463('0x36'),new Buffer(_0x36b4bd)[_0x5463('0x37')](_0x5463('0x38')));}function request(_0x32c722){logger[_0x5463('0x39')](_0x5463('0x3a'),JSON[_0x5463('0x3b')](_0x32c722));return rp(_['defaults'](_0x32c722,{'method':_0x5463('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0xa177fe,_0x94799f){var _0x463830=[];if(_0xa177fe&&_0xa177fe['length']>0x0){_0x463830=_['map'](_0xa177fe,_0x94799f);}return _0x463830;}function getCustomFields(_0x47b295,_0x2fb3a4){var _0x129959=[];var _0x56d083={'custom_fields':[]};if(_0x47b295['length']>0x0){_['forEach'](_0x47b295,function(_0x5a8598){if(_0x5a8598[_0x5463('0x3d')]==='string'&&_0x5a8598['nameField']&&!_0x5a8598[_0x5463('0x3e')]){_0x56d083[_0x5a8598[_0x5463('0x3f')][_0x5463('0x40')]()]=_0x5a8598[_0x5463('0x41')]['toString']();}else if(_0x5a8598[_0x5463('0x3d')]===_0x5463('0x42')&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598[_0x5463('0x3e')]){_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x5a8598[_0x5463('0x41')][_0x5463('0x37')]()});}else if(_0x5a8598[_0x5463('0x3d')]===_0x5463('0x46')&&_0x5a8598[_0x5463('0x47')]&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598[_0x5463('0x3e')]){_0x2fb3a4[_0x5a8598[_0x5463('0x47')]]&&_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x2fb3a4[_0x5a8598[_0x5463('0x47')]][_0x5463('0x37')]()});}else if(_0x5a8598['type']==='customVariable'&&_0x5a8598['Variable']&&_0x5a8598[_0x5463('0x48')][_0x5463('0x13')]&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598['customField']){_0x2fb3a4[_0x5a8598[_0x5463('0x48')][_0x5463('0x13')]['toLowerCase']()]&&_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x2fb3a4[_0x5a8598['Variable'][_0x5463('0x13')][_0x5463('0x40')]()]['toString']()});}});}return _0x56d083;}exports[_0x5463('0x49')]=function(_0x30b83e,_0x553cc5,_0x3635aa,_0x14578d,_0x1fc463,_0x8846ed){var _0x3044da,_0xb24750;_0x8846ed[_0x5463('0x22')]=intUtil[_0x5463('0x4a')](_0x8846ed[_0x5463('0x22')]);_0x8846ed[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x8846ed[_0x5463('0x4b')]);if(_0x1fc463&&_0x1fc463['monitor_format']){logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x4d'));_0x553cc5[_0x5463('0x4e')]=util[_0x5463('0x10')](_0x5463('0x4f'),_0x8846ed['serverUrl'],_0x553cc5[_0x5463('0x50')],md5(_0x553cc5[_0x5463('0x50')]));}else{_0x553cc5[_0x5463('0x4e')]='';}headers[_0x5463('0x51')]=getAuth(_0x8846ed);return getUser(_0x8846ed,_0x14578d[_0x5463('0x52')])[_0x5463('0x18')](function(_0x384253){_0x3044da=_0x384253;logger[_0x5463('0xe')](_0x5463('0x53'),_0x3044da['id']);return getEndUser(_0x8846ed,_0x553cc5['calleridname'],_0x553cc5[_0x5463('0x54')]);})[_0x5463('0x18')](function(_0x29ea72){_0xb24750=_0x29ea72;logger[_0x5463('0xe')](_0x5463('0x55'),_0xb24750['id']);return getTicket(_0x8846ed,_0x3044da,_0xb24750,_0x3635aa,_0x553cc5);})['then'](function(_0x36bd4f){if(_0x36bd4f){logger[_0x5463('0xe')]('The\x20Ticket\x20ID\x20is:',_0x36bd4f['id']);switch(_0x8846ed['type']){case'integrationTab':logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x56'));return request({'uri':util[_0x5463('0x10')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x8846ed[_0x5463('0x22')],_0x3044da['id'],_0x36bd4f['id']),'method':_0x5463('0x12')});case'newTab':logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x57'));emit(util['format'](_0x5463('0x58'),_0x14578d['name']),'trigger:browser:url',{'uri':util[_0x5463('0x10')](_0x5463('0x59'),_0x8846ed['remoteUri']['replace']('/api/v2',''),_0x36bd4f['id'])});break;default:logger[_0x5463('0x5a')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x11750e){logger[_0x5463('0x5a')](_0x5463('0x5b'),util[_0x5463('0x5c')](_0x11750e,{'showHidden':!![],'depth':null}));});};exports[_0x5463('0x5d')]=function(_0x25e9c0,_0x16d75a,_0x17ef16,_0x1691db,_0x3127d0,_0x140ec3,_0xb99f1a){var _0x34cfee,_0x4d2a51;_0x140ec3[_0x5463('0x22')]=intUtil['stripTrailingSlash'](_0x140ec3[_0x5463('0x22')]);_0x140ec3[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x140ec3['serverUrl']);if(_0xb99f1a&&_0xb99f1a[_0x5463('0x5e')]&&_0xb99f1a[_0x5463('0x5e')]!=='none'){logger[_0x5463('0xe')](_0x5463('0x5f'),'Recording\x20is\x20enabled!');_0x16d75a[_0x5463('0x4e')]=util[_0x5463('0x10')](_0x5463('0x4f'),_0x140ec3[_0x5463('0x4b')],_0x16d75a[_0x5463('0x50')],md5(_0x16d75a['uniqueid']));}headers[_0x5463('0x51')]=getAuth(_0x140ec3);return getUser(_0x140ec3,_0x1691db['email'])[_0x5463('0x18')](function(_0x1263e8){_0x34cfee=_0x1263e8;logger[_0x5463('0xe')](_0x5463('0x53'),_0x34cfee['id']);return getEndUser(_0x140ec3,_0x16d75a[_0x5463('0x60')],_0x16d75a[_0x5463('0x61')]);})[_0x5463('0x18')](function(_0x3d63d9){_0x4d2a51=_0x3d63d9;logger[_0x5463('0xe')](_0x5463('0x55'),_0x4d2a51['id']);return getTicket(_0x140ec3,_0x34cfee,_0x4d2a51,_0x17ef16,_0x16d75a);})[_0x5463('0x18')](function(_0x1c8118){if(_0x1c8118){logger[_0x5463('0xe')](_0x5463('0x62'),_0x1c8118['id']);switch(_0x140ec3[_0x5463('0x3d')]){case _0x5463('0x63'):logger['info'](_0x5463('0x5f'),_0x5463('0x56'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x64'),_0x140ec3[_0x5463('0x22')],_0x34cfee['id'],_0x1c8118['id']),'method':_0x5463('0x12')});case _0x5463('0x65'):logger[_0x5463('0xe')]('[OUTBOUND]',_0x5463('0x57'));emit(util['format'](_0x5463('0x58'),_0x1691db[_0x5463('0x13')]),'trigger:browser:url',{'uri':util[_0x5463('0x10')](_0x5463('0x59'),_0x140ec3[_0x5463('0x22')]['replace'](_0x5463('0x66'),''),_0x1c8118['id'])});break;default:logger['error'](_0x5463('0x5f'),_0x5463('0x67'));}}})[_0x5463('0x68')](function(_0x57776b){logger[_0x5463('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5463('0x5c')](_0x57776b,{'showHidden':!![],'depth':null}));});};exports[_0x5463('0x69')]=function(_0xebce1b,_0x3fe8b3,_0x247f9c,_0x1eae13,_0x4f0ce7,_0x2f7227){var _0x122e5d,_0x1bf927;_0x2f7227[_0x5463('0x22')]=intUtil[_0x5463('0x4a')](_0x2f7227['remoteUri']);_0x2f7227[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x2f7227[_0x5463('0x4b')]);if(_0x4f0ce7&&_0x4f0ce7[_0x5463('0x6a')]){logger['info']('['+_0x3fe8b3[_0x5463('0x6b')][_0x5463('0x6c')]()+']',_0x5463('0x4d'));_0x3fe8b3[_0x5463('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f7227[_0x5463('0x4b')],_0x3fe8b3['uniqueid'],md5(_0x3fe8b3[_0x5463('0x50')]));}else{_0x3fe8b3['recordingURL']='';}headers['Authorization']=getAuth(_0x2f7227);return getUser(_0x2f7227)['then'](function(_0x1ebe6a){_0x122e5d=_0x1ebe6a;logger['info'](_0x5463('0x53'),_0x122e5d['id']);return getEndUser(_0x2f7227,_0x3fe8b3['calleridname'],_0x3fe8b3['calleridnum']);})[_0x5463('0x18')](function(_0x4095e7){_0x1bf927=_0x4095e7;logger[_0x5463('0xe')]('The\x20Enduser\x20ID\x20is:',_0x1bf927['id']);return getTicket(_0x2f7227,_0x122e5d,_0x1bf927,_0x247f9c,_0x3fe8b3);})[_0x5463('0x18')](function(_0x25b9d8){if(_0x25b9d8){logger['info'](_0x5463('0x62'),_0x25b9d8['id']);}})['catch'](function(_0x5e08c7){logger['error']('['+_0x3fe8b3[_0x5463('0x6b')][_0x5463('0x6c')]()+']'+_0x5463('0x6d'),util['inspect'](_0x5e08c7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff