// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe821=['calleridname','calleridnum','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','defaults','GET','forEach','type','string','customField','content','idField','custom_fields','variable','variableName','push','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','newTab','Zendesk\x20account\x20type\x20not\x20recognized','inspect','unmanaged','lastevent'];(function(_0x55fa03,_0xcb96c2){var _0x2cd7cd=function(_0x56611f){while(--_0x56611f){_0x55fa03['push'](_0x55fa03['shift']());}};_0x2cd7cd(++_0xcb96c2);}(_0xe821,0x140));var _0x1e82=function(_0x4f9a25,_0x185795){_0x4f9a25=_0x4f9a25-0x0;var _0x4989e3=_0xe821[_0x4f9a25];return _0x4989e3;};'use strict';var _=require(_0x1e82('0x0'));var rp=require(_0x1e82('0x1'));var md5=require('md5');var util=require(_0x1e82('0x2'));var Redis=require(_0x1e82('0x3'));var intUtil=require(_0x1e82('0x4'));var config=require(_0x1e82('0x5'));var logger=require(_0x1e82('0x6'))('zendesk');config[_0x1e82('0x7')]=_['defaults'](config['redis'],{'host':_0x1e82('0x8'),'port':0x18eb});var io=require(_0x1e82('0x9'))(new Redis(config['redis']));function emit(_0xf2e848,_0x161b18,_0x53454f){io['to'](_0xf2e848)[_0x1e82('0xa')](_0x161b18,_0x53454f);}var headers={'Content-Type':_0x1e82('0xb'),'Accept':_0x1e82('0xb')};function getTicket(_0x59b0ba,_0x376a94,_0x344f0a,_0x4a61f1,_0x341ad8){logger[_0x1e82('0xc')](_0x1e82('0xd'));return request({'uri':util[_0x1e82('0xe')]('%s/tickets.json',_0x59b0ba[_0x1e82('0xf')]),'method':_0x1e82('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x344f0a['id'],'submitter_id':_0x376a94?_0x376a94['id']:undefined,'assignee_id':_0x376a94?_0x376a94['id']:undefined,'tags':getTags(_0x4a61f1[_0x1e82('0x11')],_0x1e82('0x12')),'subject':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x14')],_0x341ad8,'\x20'),'description':intUtil[_0x1e82('0x13')](_0x4a61f1['Descriptions'],_0x341ad8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x15')],_0x341ad8,'\x0a')}},getCustomFields(_0x4a61f1[_0x1e82('0x16')],_0x341ad8))}})[_0x1e82('0x17')](function(_0x55bf70){logger['info'](_0x1e82('0x18'));return _0x55bf70['ticket'];});}function getUser(_0x5acdac,_0x448b72){if(intUtil[_0x1e82('0x19')](_0x448b72)){logger[_0x1e82('0xc')](_0x1e82('0x1a'),_0x448b72);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x5acdac[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')](_0x1e82('0x1c'),_0x448b72)}})[_0x1e82('0x17')](function(_0x54d890){if(_0x54d890[_0x1e82('0x1d')]){logger[_0x1e82('0xc')](_0x1e82('0x1e'));return _[_0x1e82('0x1f')](_0x54d890['results'],{'email':_0x448b72,'role':_0x1e82('0x20')});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x22'),_0x5acdac['remoteUri'])})[_0x1e82('0x17')](function(_0x2c5655){logger[_0x1e82('0xc')]('Admin\x20account\x20selected.');return _0x2c5655[_0x1e82('0x23')];});}});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')]('%s/users/me.json',_0x5acdac[_0x1e82('0xf')])})[_0x1e82('0x17')](function(_0x4d544e){logger[_0x1e82('0xc')](_0x1e82('0x24'));return _0x4d544e[_0x1e82('0x23')];});}}function getEndUser(_0x33e62b,_0x3c18ac,_0x3b6160){logger[_0x1e82('0xc')](_0x1e82('0x25'),_0x3b6160);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x33e62b[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3b6160)}})[_0x1e82('0x17')](function(_0x6f7398){var _0x24e59f;if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x6f7398[_0x1e82('0x26')]=_[_0x1e82('0x28')](_0x6f7398[_0x1e82('0x26')],{'suspended':![],'role':_0x1e82('0x29')});if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x24e59f=_[_0x1e82('0x2a')](_0x6f7398[_0x1e82('0x26')]);}}if(_0x24e59f){logger[_0x1e82('0xc')]('Enduser\x20found!');return _0x24e59f;}else{logger[_0x1e82('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x2b'),_0x33e62b['remoteUri']),'method':_0x1e82('0x10'),'body':{'user':{'role':_0x1e82('0x29'),'name':util[_0x1e82('0xe')](_0x1e82('0x2c'),_0x3c18ac||_0x3b6160),'phone':_0x3b6160}}})[_0x1e82('0x17')](function(_0x15766e){logger[_0x1e82('0xc')](_0x1e82('0x2d'));return _0x15766e[_0x1e82('0x23')];});}});}function getAuth(_0x284973){var _0x294514;if(_0x284973[_0x1e82('0x2e')]===_0x1e82('0x2f')){_0x294514=util['format']('%s:%s',_0x284973[_0x1e82('0x30')],_0x284973['password']);}else if(_0x284973['authType']===_0x1e82('0x31')){_0x294514=util['format'](_0x1e82('0x32'),_0x284973['username'],_0x284973[_0x1e82('0x31')]);}return util['format'](_0x1e82('0x33'),new Buffer(_0x294514)[_0x1e82('0x34')](_0x1e82('0x35')));}function request(_0x4c20d1){logger[_0x1e82('0x36')]('[HTTP]',JSON[_0x1e82('0x37')](_0x4c20d1));return rp(_[_0x1e82('0x38')](_0x4c20d1,{'method':_0x1e82('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x3afae1,_0x1cda27){var _0x3dd53d=[];if(_0x3afae1&&_0x3afae1['length']>0x0){_0x3dd53d=_['map'](_0x3afae1,_0x1cda27);}return _0x3dd53d;}function getCustomFields(_0x66dc76,_0x4f8d65){var _0x589cf2=[];var _0x473d11={'custom_fields':[]};if(_0x66dc76['length']>0x0){_[_0x1e82('0x3a')](_0x66dc76,function(_0x489df1){if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1['nameField']&&!_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x489df1['nameField']['toLowerCase']()]=_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]();}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x1e82('0x40')]['push']({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x41')&&_0x489df1[_0x1e82('0x42')]&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1['customField']){_0x4f8d65[_0x489df1[_0x1e82('0x42')]]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x42')]][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]==='customVariable'&&_0x489df1[_0x1e82('0x44')]&&_0x489df1[_0x1e82('0x44')]['name']&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x4f8d65[_0x489df1[_0x1e82('0x44')]['name'][_0x1e82('0x45')]()]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x44')][_0x1e82('0x12')]['toLowerCase']()]['toString']()});}});}return _0x473d11;}exports[_0x1e82('0x46')]=function(_0x2fce2b,_0xb81fe8,_0x32c2bb,_0x3a08b4,_0x4189c9,_0x32d2d4){var _0x30b088,_0x335b84;_0x32d2d4[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0xf')]);_0x32d2d4[_0x1e82('0x48')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0x48')]);if(_0x4189c9&&_0x4189c9[_0x1e82('0x49')]){logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Recording\x20is\x20enabled!');_0xb81fe8[_0x1e82('0x4b')]=util[_0x1e82('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32d2d4['serverUrl'],_0xb81fe8[_0x1e82('0x4c')],md5(_0xb81fe8[_0x1e82('0x4c')]));}else{_0xb81fe8[_0x1e82('0x4b')]='';}headers[_0x1e82('0x4d')]=getAuth(_0x32d2d4);return getUser(_0x32d2d4,_0x3a08b4['email'])[_0x1e82('0x17')](function(_0x44eb8e){_0x30b088=_0x44eb8e;logger[_0x1e82('0xc')]('The\x20User\x20ID\x20is:',_0x30b088['id']);return getEndUser(_0x32d2d4,_0xb81fe8['calleridname'],_0xb81fe8['calleridnum']);})[_0x1e82('0x17')](function(_0x19765d){_0x335b84=_0x19765d;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x335b84['id']);return getTicket(_0x32d2d4,_0x30b088,_0x335b84,_0x32c2bb,_0xb81fe8);})[_0x1e82('0x17')](function(_0xa325b9){if(_0xa325b9){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0xa325b9['id']);switch(_0x32d2d4[_0x1e82('0x3b')]){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x32d2d4[_0x1e82('0xf')],_0x30b088['id'],_0xa325b9['id']),'method':_0x1e82('0x10')});case'newTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x3a08b4[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x32d2d4[_0x1e82('0xf')][_0x1e82('0x55')](_0x1e82('0x56'),''),_0xa325b9['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1e82('0x57')](function(_0x2741d3){logger[_0x1e82('0x58')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x2741d3,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x59')]=function(_0x1dea8e,_0x175427,_0x436094,_0x4e1e4a,_0xf5ab62,_0x45d2ef,_0x48344c){var _0x147238,_0x4193ae;_0x45d2ef['remoteUri']=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0xf')]);_0x45d2ef[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0x48')]);if(_0x48344c&&_0x48344c[_0x1e82('0x5a')]&&_0x48344c[_0x1e82('0x5a')]!==_0x1e82('0x5b')){logger['info']('[OUTBOUND]',_0x1e82('0x5c'));_0x175427[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x45d2ef['serverUrl'],_0x175427[_0x1e82('0x4c')],md5(_0x175427[_0x1e82('0x4c')]));}headers[_0x1e82('0x4d')]=getAuth(_0x45d2ef);return getUser(_0x45d2ef,_0x4e1e4a[_0x1e82('0x5e')])[_0x1e82('0x17')](function(_0x113b21){_0x147238=_0x113b21;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x147238['id']);return getEndUser(_0x45d2ef,_0x175427[_0x1e82('0x60')],_0x175427[_0x1e82('0x61')]);})[_0x1e82('0x17')](function(_0x40a58d){_0x4193ae=_0x40a58d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4193ae['id']);return getTicket(_0x45d2ef,_0x147238,_0x4193ae,_0x436094,_0x175427);})['then'](function(_0x173456){if(_0x173456){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0x173456['id']);switch(_0x45d2ef['type']){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x62'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x45d2ef[_0x1e82('0xf')],_0x147238['id'],_0x173456['id']),'method':'POST'});case _0x1e82('0x63'):logger[_0x1e82('0xc')](_0x1e82('0x62'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x4e1e4a[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x45d2ef['remoteUri']['replace'](_0x1e82('0x56'),''),_0x173456['id'])});break;default:logger[_0x1e82('0x58')](_0x1e82('0x62'),_0x1e82('0x64'));}}})[_0x1e82('0x57')](function(_0x3369ce){logger[_0x1e82('0x58')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0x3369ce,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x66')]=function(_0x1e1ae7,_0x44f5ad,_0x3ef573,_0x363734,_0x2a2afd,_0x3e0e9d){var _0x14c53c,_0x4f3133;_0x3e0e9d[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x3e0e9d[_0x1e82('0xf')]);_0x3e0e9d[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x3e0e9d[_0x1e82('0x48')]);if(_0x2a2afd&&_0x2a2afd['monitor_format']){logger[_0x1e82('0xc')]('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']',_0x1e82('0x5c'));_0x44f5ad[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x3e0e9d['serverUrl'],_0x44f5ad[_0x1e82('0x4c')],md5(_0x44f5ad[_0x1e82('0x4c')]));}else{_0x44f5ad['recordingURL']='';}headers[_0x1e82('0x4d')]=getAuth(_0x3e0e9d);return getUser(_0x3e0e9d)[_0x1e82('0x17')](function(_0x23d8fc){_0x14c53c=_0x23d8fc;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x14c53c['id']);return getEndUser(_0x3e0e9d,_0x44f5ad[_0x1e82('0x68')],_0x44f5ad[_0x1e82('0x69')]);})[_0x1e82('0x17')](function(_0x5c515e){_0x4f3133=_0x5c515e;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x4f3133['id']);return getTicket(_0x3e0e9d,_0x14c53c,_0x4f3133,_0x3ef573,_0x44f5ad);})[_0x1e82('0x17')](function(_0x40d17c){if(_0x40d17c){logger[_0x1e82('0xc')]('The\x20Ticket\x20ID\x20is:',_0x40d17c['id']);}})['catch'](function(_0xb6c962){logger['error']('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0xb6c962,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff