// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc86e=['variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','inspect','recordingFormat','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','Authorization','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','emit','application/json','format','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','%s/users.json','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','length','map','forEach','includes','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','type'];(function(_0x1f047e,_0x23b312){var _0x206db5=function(_0xe06955){while(--_0xe06955){_0x1f047e['push'](_0x1f047e['shift']());}};_0x206db5(++_0x23b312);}(_0xc86e,0x16a));var _0xec86=function(_0xa2effc,_0x2debd7){_0xa2effc=_0xa2effc-0x0;var _0x2343bd=_0xc86e[_0xa2effc];return _0x2343bd;};'use strict';var _=require(_0xec86('0x0'));var rp=require(_0xec86('0x1'));var md5=require(_0xec86('0x2'));var util=require(_0xec86('0x3'));var Redis=require(_0xec86('0x4'));var intUtil=require(_0xec86('0x5'));var config=require(_0xec86('0x6'));var logger=require(_0xec86('0x7'))(_0xec86('0x8'));config[_0xec86('0x9')]=_[_0xec86('0xa')](config[_0xec86('0x9')],{'host':_0xec86('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xec86('0x9')]));function emit(_0x5ac19b,_0x2688ad,_0x157f4d){io['to'](_0x5ac19b)[_0xec86('0xc')](_0x2688ad,_0x157f4d);}var headers={'Content-Type':_0xec86('0xd'),'Accept':_0xec86('0xd')};function getTicket(_0x248259,_0x5a65a8,_0x327277,_0x361b82,_0x2a6946){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0xec86('0xe')]('%s/tickets.json',_0x248259['remoteUri']),'method':_0xec86('0xf'),'body':{'ticket':_[_0xec86('0x10')]({'requester_id':_0x327277['id'],'submitter_id':_0x5a65a8?_0x5a65a8['id']:undefined,'assignee_id':_0x5a65a8?_0x5a65a8['id']:undefined,'tags':getTags(_0x361b82[_0xec86('0x11')],_0xec86('0x12')),'subject':intUtil[_0xec86('0x13')](_0x361b82[_0xec86('0x14')],_0x2a6946,'\x20'),'description':intUtil[_0xec86('0x13')](_0x361b82[_0xec86('0x15')],_0x2a6946,'\x0a'),'comment':{'public':![],'body':intUtil[_0xec86('0x13')](_0x361b82[_0xec86('0x15')],_0x2a6946,'\x0a')}},getCustomFields(_0x361b82[_0xec86('0x16')],_0x2a6946))}})[_0xec86('0x17')](function(_0x2e268f){logger[_0xec86('0x18')](_0xec86('0x19'));return _0x2e268f[_0xec86('0x1a')];});}function getUser(_0x435225,_0x419262){if(intUtil[_0xec86('0x1b')](_0x419262)){logger[_0xec86('0x18')]('Getting\x20agent\x20with\x20email',_0x419262);return request({'uri':util['format']('%s/search.json',_0x435225['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x419262)}})[_0xec86('0x17')](function(_0x538614){if(_0x538614['count']){logger[_0xec86('0x18')](_0xec86('0x1c'));return _['find'](_0x538614[_0xec86('0x1d')],{'email':_0x419262,'role':'agent'});}else{logger['info'](_0xec86('0x1e'));return request({'uri':util[_0xec86('0xe')](_0xec86('0x1f'),_0x435225[_0xec86('0x20')])})[_0xec86('0x17')](function(_0x27e470){logger['info'](_0xec86('0x21'));return _0x27e470[_0xec86('0x22')];});}});}else{logger[_0xec86('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xec86('0xe')](_0xec86('0x1f'),_0x435225[_0xec86('0x20')])})['then'](function(_0x55de54){logger['info']('Admin\x20account\x20selected.');return _0x55de54[_0xec86('0x22')];});}}function getEndUser(_0x261cba,_0x921f8e,_0x561227){logger[_0xec86('0x18')](_0xec86('0x23'),_0x561227);return request({'uri':util[_0xec86('0xe')]('%s/search.json',_0x261cba[_0xec86('0x20')]),'qs':{'query':util[_0xec86('0xe')](_0xec86('0x24'),_0x561227)}})[_0xec86('0x17')](function(_0xf04c52){var _0x14063a;if(_0xf04c52[_0xec86('0x1d')]['length']){_0xf04c52[_0xec86('0x1d')]=_[_0xec86('0x25')](_0xf04c52[_0xec86('0x1d')],{'suspended':![],'role':_0xec86('0x26')});if(_0xf04c52[_0xec86('0x1d')]['length']){_0x14063a=_['first'](_0xf04c52[_0xec86('0x1d')]);}}if(_0x14063a){logger[_0xec86('0x18')]('Enduser\x20found!');return _0x14063a;}else{logger[_0xec86('0x18')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xec86('0xe')](_0xec86('0x27'),_0x261cba[_0xec86('0x20')]),'method':_0xec86('0xf'),'body':{'user':{'role':_0xec86('0x26'),'name':util[_0xec86('0xe')]('Caller\x20-\x20%s',_0x921f8e||_0x561227),'phone':_0x561227}}})[_0xec86('0x17')](function(_0x31b398){logger[_0xec86('0x18')](_0xec86('0x28'));return _0x31b398[_0xec86('0x22')];});}});}function getAuth(_0x2a2663){var _0x5e059c;if(_0x2a2663[_0xec86('0x29')]===_0xec86('0x2a')){_0x5e059c=util[_0xec86('0xe')]('%s:%s',_0x2a2663[_0xec86('0x2b')],_0x2a2663['password']);}else if(_0x2a2663[_0xec86('0x29')]==='token'){_0x5e059c=util['format'](_0xec86('0x2c'),_0x2a2663[_0xec86('0x2b')],_0x2a2663[_0xec86('0x2d')]);}return util['format'](_0xec86('0x2e'),new Buffer(_0x5e059c)[_0xec86('0x2f')](_0xec86('0x30')));}function request(_0xa32777){logger[_0xec86('0x31')](_0xec86('0x32'),JSON[_0xec86('0x33')](_0xa32777));return rp(_[_0xec86('0xa')](_0xa32777,{'method':_0xec86('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x3e3fb9,_0x136b81){var _0x570566=[];if(_0x3e3fb9&&_0x3e3fb9[_0xec86('0x35')]>0x0){_0x570566=_[_0xec86('0x36')](_0x3e3fb9,_0x136b81);}return _0x570566;}function getCustomFields(_0x31cf16,_0x2a66b6){var _0x542cc9=[];var _0x518e45={'custom_fields':[]};if(_0x31cf16[_0xec86('0x35')]>0x0){_[_0xec86('0x37')](_0x31cf16,function(_0x1cf5bc){if(_[_0xec86('0x38')]([_0xec86('0x39'),'picklist'],_0x1cf5bc['type'])&&_0x1cf5bc[_0xec86('0x3a')]&&!_0x1cf5bc[_0xec86('0x3b')]){_0x518e45[_0x1cf5bc['nameField'][_0xec86('0x3c')]()]=_0x1cf5bc[_0xec86('0x3d')]['toString']();}else if(_[_0xec86('0x38')]([_0xec86('0x39'),'picklist'],_0x1cf5bc['type'])&&_0x1cf5bc[_0xec86('0x3e')]&&_0x1cf5bc[_0xec86('0x3b')]){_0x518e45[_0xec86('0x3f')][_0xec86('0x40')]({'id':_0x1cf5bc[_0xec86('0x3e')],'value':_0x1cf5bc[_0xec86('0x3d')][_0xec86('0x2f')]()});}else if(_0x1cf5bc[_0xec86('0x41')]===_0xec86('0x42')&&_0x1cf5bc[_0xec86('0x43')]&&_0x1cf5bc[_0xec86('0x3e')]&&_0x1cf5bc['customField']){_0x2a66b6[_0x1cf5bc[_0xec86('0x43')]]&&_0x518e45[_0xec86('0x3f')]['push']({'id':_0x1cf5bc[_0xec86('0x3e')],'value':_0x2a66b6[_0x1cf5bc[_0xec86('0x43')]][_0xec86('0x2f')]()});}else if(_0x1cf5bc[_0xec86('0x41')]===_0xec86('0x44')&&_0x1cf5bc['Variable']&&_0x1cf5bc[_0xec86('0x45')][_0xec86('0x12')]&&_0x1cf5bc[_0xec86('0x3e')]&&_0x1cf5bc[_0xec86('0x3b')]){_0x2a66b6[_0x1cf5bc[_0xec86('0x45')][_0xec86('0x12')]['toLowerCase']()]&&_0x518e45['custom_fields'][_0xec86('0x40')]({'id':_0x1cf5bc['idField'],'value':_0x2a66b6[_0x1cf5bc[_0xec86('0x45')][_0xec86('0x12')][_0xec86('0x3c')]()]['toString']()});}});}return _0x518e45;}exports[_0xec86('0x46')]=function(_0x247caf,_0x3773e1,_0x297f5a,_0x34bed8,_0x585d28,_0x21cfb0){var _0xc8fd6d,_0x108edf;_0x21cfb0[_0xec86('0x20')]=intUtil[_0xec86('0x47')](_0x21cfb0[_0xec86('0x20')]);_0x21cfb0[_0xec86('0x48')]=intUtil[_0xec86('0x47')](_0x21cfb0[_0xec86('0x48')]);if(_0x585d28&&_0x585d28['monitor_format']){logger[_0xec86('0x18')](_0xec86('0x49'),'Recording\x20is\x20enabled!');_0x3773e1['recordingURL']=util[_0xec86('0xe')](_0xec86('0x4a'),_0x21cfb0[_0xec86('0x48')],_0x3773e1[_0xec86('0x4b')],md5(_0x3773e1[_0xec86('0x4b')]));}else{_0x3773e1[_0xec86('0x4c')]='';}headers['Authorization']=getAuth(_0x21cfb0);return getUser(_0x21cfb0,_0x34bed8[_0xec86('0x4d')])[_0xec86('0x17')](function(_0x1ac801){_0xc8fd6d=_0x1ac801;logger['info'](_0xec86('0x4e'),_0xc8fd6d['id']);return getEndUser(_0x21cfb0,_0x3773e1[_0xec86('0x4f')],_0x3773e1[_0xec86('0x50')]);})[_0xec86('0x17')](function(_0xb47713){_0x108edf=_0xb47713;logger[_0xec86('0x18')](_0xec86('0x51'),_0x108edf['id']);return getTicket(_0x21cfb0,_0xc8fd6d,_0x108edf,_0x297f5a,_0x3773e1);})['then'](function(_0x593deb){if(_0x593deb){logger['info'](_0xec86('0x52'),_0x593deb['id']);switch(_0x21cfb0[_0xec86('0x41')]){case _0xec86('0x53'):logger['info'](_0xec86('0x49'),_0xec86('0x54'));return request({'uri':util['format'](_0xec86('0x55'),_0x21cfb0[_0xec86('0x20')],_0xc8fd6d['id'],_0x593deb['id']),'method':_0xec86('0xf')});case'newTab':logger[_0xec86('0x18')](_0xec86('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xec86('0x56'),_0x34bed8[_0xec86('0x12')]),'trigger:browser:url',{'uri':util[_0xec86('0xe')](_0xec86('0x57'),_0x21cfb0[_0xec86('0x20')][_0xec86('0x58')](_0xec86('0x59'),''),_0x593deb['id'])});break;default:logger['error']('[QUEUE]',_0xec86('0x5a'));}}})['catch'](function(_0x5c792a){logger[_0xec86('0x5b')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xec86('0x5c')](_0x5c792a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x408f4,_0x5b2da5,_0x405811,_0x1d6950,_0x266a5b,_0x5d0922,_0x5de31b){var _0x453d20,_0xc814;_0x5d0922[_0xec86('0x20')]=intUtil[_0xec86('0x47')](_0x5d0922[_0xec86('0x20')]);_0x5d0922[_0xec86('0x48')]=intUtil[_0xec86('0x47')](_0x5d0922['serverUrl']);if(_0x5de31b&&_0x5de31b[_0xec86('0x5d')]&&_0x5de31b[_0xec86('0x5d')]!=='none'){logger[_0xec86('0x18')](_0xec86('0x5e'),'Recording\x20is\x20enabled!');_0x5b2da5[_0xec86('0x4c')]=util['format'](_0xec86('0x4a'),_0x5d0922[_0xec86('0x48')],_0x5b2da5[_0xec86('0x4b')],md5(_0x5b2da5[_0xec86('0x4b')]));}headers['Authorization']=getAuth(_0x5d0922);return getUser(_0x5d0922,_0x1d6950[_0xec86('0x4d')])[_0xec86('0x17')](function(_0x30641e){_0x453d20=_0x30641e;logger[_0xec86('0x18')](_0xec86('0x4e'),_0x453d20['id']);return getEndUser(_0x5d0922,_0x5b2da5['destcalleridname'],_0x5b2da5['destcalleridnum']);})['then'](function(_0x4b5704){_0xc814=_0x4b5704;logger[_0xec86('0x18')](_0xec86('0x51'),_0xc814['id']);return getTicket(_0x5d0922,_0x453d20,_0xc814,_0x405811,_0x5b2da5);})[_0xec86('0x17')](function(_0x1ec7dc){if(_0x1ec7dc){logger[_0xec86('0x18')](_0xec86('0x52'),_0x1ec7dc['id']);switch(_0x5d0922['type']){case _0xec86('0x53'):logger[_0xec86('0x18')](_0xec86('0x5e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xec86('0xe')](_0xec86('0x55'),_0x5d0922[_0xec86('0x20')],_0x453d20['id'],_0x1ec7dc['id']),'method':_0xec86('0xf')});case _0xec86('0x5f'):logger[_0xec86('0x18')](_0xec86('0x5e'),_0xec86('0x60'));emit(util[_0xec86('0xe')](_0xec86('0x56'),_0x1d6950[_0xec86('0x12')]),_0xec86('0x61'),{'uri':util[_0xec86('0xe')](_0xec86('0x57'),_0x5d0922[_0xec86('0x20')][_0xec86('0x58')]('/api/v2',''),_0x1ec7dc['id'])});break;default:logger[_0xec86('0x5b')](_0xec86('0x5e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xec86('0x62')](function(_0x3db952){logger['error'](_0xec86('0x63'),util['inspect'](_0x3db952,{'showHidden':!![],'depth':null}));});};exports[_0xec86('0x64')]=function(_0x884428,_0x19c899,_0xef59fb,_0x14b491,_0x8193fa,_0x2eb829){var _0x241748,_0x40e650;_0x2eb829[_0xec86('0x20')]=intUtil['stripTrailingSlash'](_0x2eb829[_0xec86('0x20')]);_0x2eb829[_0xec86('0x48')]=intUtil[_0xec86('0x47')](_0x2eb829[_0xec86('0x48')]);if(_0x8193fa&&_0x8193fa[_0xec86('0x65')]){logger['info']('['+_0x19c899[_0xec86('0x66')][_0xec86('0x67')]()+']',_0xec86('0x68'));_0x19c899[_0xec86('0x4c')]=util[_0xec86('0xe')](_0xec86('0x4a'),_0x2eb829[_0xec86('0x48')],_0x19c899[_0xec86('0x4b')],md5(_0x19c899['uniqueid']));}else{_0x19c899['recordingURL']='';}headers[_0xec86('0x69')]=getAuth(_0x2eb829);return getUser(_0x2eb829)[_0xec86('0x17')](function(_0x3d7345){_0x241748=_0x3d7345;logger[_0xec86('0x18')](_0xec86('0x4e'),_0x241748['id']);return getEndUser(_0x2eb829,_0x19c899[_0xec86('0x4f')],_0x19c899[_0xec86('0x50')]);})[_0xec86('0x17')](function(_0x3a0579){_0x40e650=_0x3a0579;logger['info'](_0xec86('0x51'),_0x40e650['id']);return getTicket(_0x2eb829,_0x241748,_0x40e650,_0xef59fb,_0x19c899);})['then'](function(_0xc865df){if(_0xc865df){logger['info'](_0xec86('0x52'),_0xc865df['id']);}})[_0xec86('0x62')](function(_0xe2631c){logger[_0xec86('0x5b')]('['+_0x19c899[_0xec86('0x66')][_0xec86('0x67')]()+']'+_0xec86('0x6a'),util[_0xec86('0x5c')](_0xe2631c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff