// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5b63=['variable','variableName','custom_fields','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','integrationTab','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','type','customField','nameField','toLowerCase','content','string','idField','push'];(function(_0x3c63b3,_0x5668c2){var _0x27236d=function(_0x3c2cec){while(--_0x3c2cec){_0x3c63b3['push'](_0x3c63b3['shift']());}};_0x27236d(++_0x5668c2);}(_0x5b63,0x188));var _0x35b6=function(_0x996ebf,_0x3c7dd8){_0x996ebf=_0x996ebf-0x0;var _0x4cc487=_0x5b63[_0x996ebf];return _0x4cc487;};'use strict';var _=require(_0x35b6('0x0'));var rp=require(_0x35b6('0x1'));var md5=require(_0x35b6('0x2'));var util=require(_0x35b6('0x3'));var Redis=require(_0x35b6('0x4'));var intUtil=require(_0x35b6('0x5'));var config=require(_0x35b6('0x6'));var logger=require(_0x35b6('0x7'))(_0x35b6('0x8'));config[_0x35b6('0x9')]=_[_0x35b6('0xa')](config[_0x35b6('0x9')],{'host':_0x35b6('0xb'),'port':0x18eb});var io=require(_0x35b6('0xc'))(new Redis(config[_0x35b6('0x9')]));function emit(_0x37c315,_0x488ac7,_0x41446d){io['to'](_0x37c315)[_0x35b6('0xd')](_0x488ac7,_0x41446d);}var headers={'Content-Type':_0x35b6('0xe'),'Accept':_0x35b6('0xe')};function getTicket(_0x273162,_0x301f33,_0x3bfaf9,_0x4ad18b,_0x1bef22){logger[_0x35b6('0xf')](_0x35b6('0x10'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x12'),_0x273162[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'ticket':_[_0x35b6('0x15')]({'requester_id':_0x3bfaf9['id'],'submitter_id':_0x301f33?_0x301f33['id']:undefined,'assignee_id':_0x301f33?_0x301f33['id']:undefined,'tags':getTags(_0x4ad18b[_0x35b6('0x16')],_0x35b6('0x17')),'subject':intUtil[_0x35b6('0x18')](_0x4ad18b['Subjects'],_0x1bef22,'\x20'),'description':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a')}},getCustomFields(_0x4ad18b[_0x35b6('0x1a')],_0x1bef22))}})[_0x35b6('0x1b')](function(_0x4036d4){logger[_0x35b6('0xf')](_0x35b6('0x1c'));return _0x4036d4['ticket'];});}function getUser(_0x253aab,_0x5390ed){if(intUtil['validateEmail'](_0x5390ed)){logger[_0x35b6('0xf')](_0x35b6('0x1d'),_0x5390ed);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x253aab['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x5390ed)}})[_0x35b6('0x1b')](function(_0x27f2c0){if(_0x27f2c0[_0x35b6('0x1f')]){logger[_0x35b6('0xf')]('Agent\x20found!');return _[_0x35b6('0x20')](_0x27f2c0['results'],{'email':_0x5390ed,'role':_0x35b6('0x21')});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x207452){logger['info'](_0x35b6('0x24'));return _0x207452[_0x35b6('0x25')];});}});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x21077b){logger['info'](_0x35b6('0x24'));return _0x21077b[_0x35b6('0x25')];});}}function getEndUser(_0x4edaff,_0x52b760,_0x6a8206){logger[_0x35b6('0xf')](_0x35b6('0x26'),_0x6a8206);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x4edaff[_0x35b6('0x13')]),'qs':{'query':util[_0x35b6('0x11')](_0x35b6('0x27'),_0x6a8206)}})[_0x35b6('0x1b')](function(_0x512ef4){var _0x3e7199;if(_0x512ef4['results'][_0x35b6('0x28')]){_0x512ef4['results']=_[_0x35b6('0x29')](_0x512ef4[_0x35b6('0x2a')],{'suspended':![],'role':_0x35b6('0x2b')});if(_0x512ef4[_0x35b6('0x2a')][_0x35b6('0x28')]){_0x3e7199=_['first'](_0x512ef4[_0x35b6('0x2a')]);}}if(_0x3e7199){logger[_0x35b6('0xf')](_0x35b6('0x2c'));return _0x3e7199;}else{logger[_0x35b6('0xf')](_0x35b6('0x2d'));return request({'uri':util['format'](_0x35b6('0x2e'),_0x4edaff[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'user':{'role':_0x35b6('0x2b'),'name':util[_0x35b6('0x11')](_0x35b6('0x2f'),_0x52b760||_0x6a8206),'phone':_0x6a8206}}})['then'](function(_0x4b09c7){logger[_0x35b6('0xf')](_0x35b6('0x30'));return _0x4b09c7[_0x35b6('0x25')];});}});}function getAuth(_0x2fdc18){var _0x2333f6;if(_0x2fdc18[_0x35b6('0x31')]===_0x35b6('0x32')){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x33'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x32')]);}else if(_0x2fdc18[_0x35b6('0x31')]==='token'){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x35'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x36')]);}return util[_0x35b6('0x11')](_0x35b6('0x37'),new Buffer(_0x2333f6)[_0x35b6('0x38')](_0x35b6('0x39')));}function request(_0xc4e199){logger[_0x35b6('0x3a')]('[HTTP]',JSON[_0x35b6('0x3b')](_0xc4e199));return rp(_['defaults'](_0xc4e199,{'method':_0x35b6('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0x3f0c9,_0x4341bd){var _0x194cbc=[];if(_0x3f0c9&&_0x3f0c9[_0x35b6('0x28')]>0x0){_0x194cbc=_[_0x35b6('0x3d')](_0x3f0c9,_0x4341bd);}return _0x194cbc;}function getCustomFields(_0x1d76bd,_0x3f51ac){var _0x281fab=[];var _0x5e145f={'custom_fields':[]};if(_0x1d76bd['length']>0x0){_[_0x35b6('0x3e')](_0x1d76bd,function(_0x3a8c89){if(_[_0x35b6('0x3f')](['string','picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89['nameField']&&!_0x3a8c89[_0x35b6('0x41')]){_0x5e145f[_0x3a8c89[_0x35b6('0x42')][_0x35b6('0x43')]()]=_0x3a8c89[_0x35b6('0x44')]['toString']();}else if(_[_0x35b6('0x3f')]([_0x35b6('0x45'),'picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x5e145f['custom_fields'][_0x35b6('0x47')]({'id':_0x3a8c89[_0x35b6('0x46')],'value':_0x3a8c89['content'][_0x35b6('0x38')]()});}else if(_0x3a8c89[_0x35b6('0x40')]===_0x35b6('0x48')&&_0x3a8c89['variableName']&&_0x3a8c89['idField']&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]&&_0x5e145f[_0x35b6('0x4a')]['push']({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]['toString']()});}else if(_0x3a8c89[_0x35b6('0x40')]==='customVariable'&&_0x3a8c89[_0x35b6('0x4b')]&&_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')]&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]&&_0x5e145f[_0x35b6('0x4a')][_0x35b6('0x47')]({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]['toString']()});}});}return _0x5e145f;}exports['queue']=function(_0x527e0d,_0x20a1d1,_0xd19ff7,_0x81958a,_0x46ab61,_0x586e00){var _0x18992a,_0x41ac63;_0x586e00['remoteUri']=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x13')]);_0x586e00[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x4d')]);if(_0x46ab61&&_0x46ab61[_0x35b6('0x4e')]){logger['info'](_0x35b6('0x4f'),_0x35b6('0x50'));_0x20a1d1['recordingURL']=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x586e00[_0x35b6('0x4d')],_0x20a1d1[_0x35b6('0x52')],md5(_0x20a1d1[_0x35b6('0x52')]));}else{_0x20a1d1['recordingURL']='';}headers[_0x35b6('0x53')]=getAuth(_0x586e00);return getUser(_0x586e00,_0x81958a[_0x35b6('0x54')])['then'](function(_0x40ab8d){_0x18992a=_0x40ab8d;logger[_0x35b6('0xf')](_0x35b6('0x55'),_0x18992a['id']);return getEndUser(_0x586e00,_0x20a1d1[_0x35b6('0x56')],_0x20a1d1[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x3be2c2){_0x41ac63=_0x3be2c2;logger[_0x35b6('0xf')](_0x35b6('0x58'),_0x41ac63['id']);return getTicket(_0x586e00,_0x18992a,_0x41ac63,_0xd19ff7,_0x20a1d1);})[_0x35b6('0x1b')](function(_0x2cb4b5){if(_0x2cb4b5){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x2cb4b5['id']);switch(_0x586e00[_0x35b6('0x40')]){case'integrationTab':logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5a'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x5b'),_0x586e00['remoteUri'],_0x18992a['id'],_0x2cb4b5['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5d'));emit(util['format'](_0x35b6('0x5e'),_0x81958a['name']),_0x35b6('0x5f'),{'uri':util[_0x35b6('0x11')](_0x35b6('0x60'),_0x586e00['remoteUri']['replace'](_0x35b6('0x61'),''),_0x2cb4b5['id'])});break;default:logger[_0x35b6('0x62')]('[QUEUE]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x1b64e9){logger[_0x35b6('0x62')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b64e9,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x65')]=function(_0xd20cfd,_0x9e3304,_0xcc6fd5,_0x1d0f5d,_0x10865d,_0x321f35,_0x2cd44d){var _0x56ae65,_0x2788a9;_0x321f35['remoteUri']=intUtil['stripTrailingSlash'](_0x321f35['remoteUri']);_0x321f35[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x321f35['serverUrl']);if(_0x2cd44d&&_0x2cd44d[_0x35b6('0x66')]&&_0x2cd44d['recordingFormat']!==_0x35b6('0x67')){logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x50'));_0x9e3304[_0x35b6('0x69')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x321f35[_0x35b6('0x4d')],_0x9e3304[_0x35b6('0x52')],md5(_0x9e3304['uniqueid']));}headers['Authorization']=getAuth(_0x321f35);return getUser(_0x321f35,_0x1d0f5d[_0x35b6('0x54')])[_0x35b6('0x1b')](function(_0x26d3ba){_0x56ae65=_0x26d3ba;logger['info'](_0x35b6('0x55'),_0x56ae65['id']);return getEndUser(_0x321f35,_0x9e3304[_0x35b6('0x6a')],_0x9e3304[_0x35b6('0x6b')]);})[_0x35b6('0x1b')](function(_0x42fb49){_0x2788a9=_0x42fb49;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2788a9['id']);return getTicket(_0x321f35,_0x56ae65,_0x2788a9,_0xcc6fd5,_0x9e3304);})['then'](function(_0x4f6d01){if(_0x4f6d01){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x4f6d01['id']);switch(_0x321f35[_0x35b6('0x40')]){case _0x35b6('0x6c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x321f35['remoteUri'],_0x56ae65['id'],_0x4f6d01['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x5d'));emit(util[_0x35b6('0x11')](_0x35b6('0x5e'),_0x1d0f5d[_0x35b6('0x17')]),_0x35b6('0x5f'),{'uri':util['format'](_0x35b6('0x60'),_0x321f35[_0x35b6('0x13')][_0x35b6('0x6d')](_0x35b6('0x61'),''),_0x4f6d01['id'])});break;default:logger[_0x35b6('0x62')]('[OUTBOUND]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x17685c){logger[_0x35b6('0x62')](_0x35b6('0x6e'),util[_0x35b6('0x6f')](_0x17685c,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x70')]=function(_0x5b46ad,_0x1bf059,_0x4a817e,_0x5b1957,_0x1d08f0,_0x51ef8a){var _0x5bc06f,_0xff5637;_0x51ef8a['remoteUri']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x13')]);_0x51ef8a['serverUrl']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x4d')]);if(_0x1d08f0&&_0x1d08f0[_0x35b6('0x4e')]){logger['info']('['+_0x1bf059['lastevent'][_0x35b6('0x71')]()+']',_0x35b6('0x50'));_0x1bf059[_0x35b6('0x69')]=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x51ef8a[_0x35b6('0x4d')],_0x1bf059['uniqueid'],md5(_0x1bf059[_0x35b6('0x52')]));}else{_0x1bf059[_0x35b6('0x69')]='';}headers[_0x35b6('0x53')]=getAuth(_0x51ef8a);return getUser(_0x51ef8a)['then'](function(_0x504874){_0x5bc06f=_0x504874;logger[_0x35b6('0xf')]('The\x20User\x20ID\x20is:',_0x5bc06f['id']);return getEndUser(_0x51ef8a,_0x1bf059['calleridname'],_0x1bf059[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x17872c){_0xff5637=_0x17872c;logger['info'](_0x35b6('0x58'),_0xff5637['id']);return getTicket(_0x51ef8a,_0x5bc06f,_0xff5637,_0x4a817e,_0x1bf059);})[_0x35b6('0x1b')](function(_0x484fe9){if(_0x484fe9){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x484fe9['id']);}})[_0x35b6('0x64')](function(_0x7b73fb){logger[_0x35b6('0x62')]('['+_0x1bf059[_0x35b6('0x72')]['toUpperCase']()+']'+_0x35b6('0x73'),util[_0x35b6('0x6f')](_0x7b73fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff