// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0c9=['replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','application/json','format','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','GET','map','forEach','type','string','customField','content','push','variable','variableName','idField','customVariable','Variable','custom_fields','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','name','%s/agent/tickets/%s'];(function(_0x465028,_0x4570ac){var _0xb783d4=function(_0x5458c5){while(--_0x5458c5){_0x465028['push'](_0x465028['shift']());}};_0xb783d4(++_0x4570ac);}(_0xa0c9,0xf0));var _0x9a0c=function(_0xc42ffd,_0x5da648){_0xc42ffd=_0xc42ffd-0x0;var _0x19dc3=_0xa0c9[_0xc42ffd];return _0x19dc3;};'use strict';var _=require(_0x9a0c('0x0'));var rp=require(_0x9a0c('0x1'));var md5=require('md5');var util=require(_0x9a0c('0x2'));var Redis=require(_0x9a0c('0x3'));var intUtil=require(_0x9a0c('0x4'));var config=require(_0x9a0c('0x5'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x9a0c('0x6')](config[_0x9a0c('0x7')],{'host':_0x9a0c('0x8'),'port':0x18eb});var io=require(_0x9a0c('0x9'))(new Redis(config[_0x9a0c('0x7')]));function emit(_0x22e76e,_0x1e9bf8,_0x3b13fb){io['to'](_0x22e76e)[_0x9a0c('0xa')](_0x1e9bf8,_0x3b13fb);}var headers={'Content-Type':_0x9a0c('0xb'),'Accept':_0x9a0c('0xb')};function getTicket(_0x57666b,_0xcaee47,_0x2e9451,_0x5ba599,_0x2201de){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0x9a0c('0xc')]('%s/tickets.json',_0x57666b[_0x9a0c('0xd')]),'method':_0x9a0c('0xe'),'body':{'ticket':_[_0x9a0c('0xf')]({'requester_id':_0x2e9451['id'],'submitter_id':_0xcaee47?_0xcaee47['id']:undefined,'assignee_id':_0xcaee47?_0xcaee47['id']:undefined,'tags':getTags(_0x5ba599[_0x9a0c('0x10')],'name'),'subject':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x12')],_0x2201de,'\x20'),'description':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a')}},getCustomFields(_0x5ba599[_0x9a0c('0x14')],_0x2201de))}})[_0x9a0c('0x15')](function(_0x24f461){logger[_0x9a0c('0x16')]('Ticket\x20created!');return _0x24f461[_0x9a0c('0x17')];});}function getUser(_0x88e8b4,_0x33fb73){if(intUtil[_0x9a0c('0x18')](_0x33fb73)){logger[_0x9a0c('0x16')](_0x9a0c('0x19'),_0x33fb73);return request({'uri':util['format'](_0x9a0c('0x1a'),_0x88e8b4[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x1b'),_0x33fb73)}})['then'](function(_0x1cc22f){if(_0x1cc22f[_0x9a0c('0x1c')]){logger[_0x9a0c('0x16')](_0x9a0c('0x1d'));return _[_0x9a0c('0x1e')](_0x1cc22f[_0x9a0c('0x1f')],{'email':_0x33fb73,'role':_0x9a0c('0x20')});}else{logger[_0x9a0c('0x16')](_0x9a0c('0x21'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x484cad){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x484cad['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x1da882){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x1da882['user'];});}}function getEndUser(_0x47e6fd,_0x59d2e9,_0x84c7b7){logger[_0x9a0c('0x16')](_0x9a0c('0x24'),_0x84c7b7);return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x1a'),_0x47e6fd[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x25'),_0x84c7b7)}})[_0x9a0c('0x15')](function(_0x4e967d){var _0x113b6e;if(_0x4e967d[_0x9a0c('0x1f')]['length']){_0x4e967d['results']=_[_0x9a0c('0x26')](_0x4e967d[_0x9a0c('0x1f')],{'suspended':![],'role':'end-user'});if(_0x4e967d[_0x9a0c('0x1f')][_0x9a0c('0x27')]){_0x113b6e=_[_0x9a0c('0x28')](_0x4e967d['results']);}}if(_0x113b6e){logger[_0x9a0c('0x16')](_0x9a0c('0x29'));return _0x113b6e;}else{logger[_0x9a0c('0x16')](_0x9a0c('0x2a'));return request({'uri':util['format'](_0x9a0c('0x2b'),_0x47e6fd['remoteUri']),'method':'POST','body':{'user':{'role':_0x9a0c('0x2c'),'name':util['format'](_0x9a0c('0x2d'),_0x59d2e9||_0x84c7b7),'phone':_0x84c7b7}}})[_0x9a0c('0x15')](function(_0x251491){logger['info'](_0x9a0c('0x2e'));return _0x251491['user'];});}});}function getAuth(_0x1fe360){var _0x15e6bf;if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x30')){_0x15e6bf=util[_0x9a0c('0xc')]('%s:%s',_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x30')]);}else if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x32')){_0x15e6bf=util['format'](_0x9a0c('0x33'),_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x32')]);}return util['format'](_0x9a0c('0x34'),new Buffer(_0x15e6bf)[_0x9a0c('0x35')]('base64'));}function request(_0x272edf){logger['debug'](_0x9a0c('0x36'),JSON['stringify'](_0x272edf));return rp(_[_0x9a0c('0x6')](_0x272edf,{'method':_0x9a0c('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2bd83a,_0x425450){var _0x4d9690=[];if(_0x2bd83a&&_0x2bd83a[_0x9a0c('0x27')]>0x0){_0x4d9690=_[_0x9a0c('0x38')](_0x2bd83a,_0x425450);}return _0x4d9690;}function getCustomFields(_0x5a4aa7,_0x12998b){var _0x4fee83=[];var _0x4b7c17={'custom_fields':[]};if(_0x5a4aa7[_0x9a0c('0x27')]>0x0){_[_0x9a0c('0x39')](_0x5a4aa7,function(_0x51fd1d){if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3b')&&_0x51fd1d['nameField']&&!_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17[_0x51fd1d['nameField']['toLowerCase']()]=_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]();}else if(_0x51fd1d['type']===_0x9a0c('0x3b')&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d['idField'],'value':_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3f')&&_0x51fd1d[_0x9a0c('0x40')]&&_0x51fd1d['idField']&&_0x51fd1d['customField']){_0x12998b[_0x51fd1d[_0x9a0c('0x40')]]&&_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x40')]][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x42')&&_0x51fd1d[_0x9a0c('0x43')]&&_0x51fd1d[_0x9a0c('0x43')]['name']&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x12998b[_0x51fd1d['Variable']['name']['toLowerCase']()]&&_0x4b7c17[_0x9a0c('0x44')][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x43')]['name'][_0x9a0c('0x45')]()]['toString']()});}});}return _0x4b7c17;}exports[_0x9a0c('0x46')]=function(_0x42f093,_0xdf6a93,_0x307735,_0x2d168f,_0x23e391,_0x4ef6fa){var _0x10e195,_0x540695;_0x4ef6fa['remoteUri']=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0xd')]);_0x4ef6fa[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0x48')]);if(_0x23e391&&_0x23e391[_0x9a0c('0x49')]){logger['info'](_0x9a0c('0x4a'),_0x9a0c('0x4b'));_0xdf6a93[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4ef6fa[_0x9a0c('0x48')],_0xdf6a93[_0x9a0c('0x4e')],md5(_0xdf6a93[_0x9a0c('0x4e')]));}else{_0xdf6a93[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x4ef6fa);return getUser(_0x4ef6fa,_0x2d168f[_0x9a0c('0x50')])['then'](function(_0x5dbc33){_0x10e195=_0x5dbc33;logger[_0x9a0c('0x16')]('The\x20User\x20ID\x20is:',_0x10e195['id']);return getEndUser(_0x4ef6fa,_0xdf6a93[_0x9a0c('0x51')],_0xdf6a93[_0x9a0c('0x52')]);})[_0x9a0c('0x15')](function(_0x18cd36){_0x540695=_0x18cd36;logger[_0x9a0c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x540695['id']);return getTicket(_0x4ef6fa,_0x10e195,_0x540695,_0x307735,_0xdf6a93);})['then'](function(_0x3e5226){if(_0x3e5226){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x3e5226['id']);switch(_0x4ef6fa['type']){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4ef6fa['remoteUri'],_0x10e195['id'],_0x3e5226['id']),'method':_0x9a0c('0xe')});case'newTab':logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x2d168f[_0x9a0c('0x58')]),'trigger:browser:url',{'uri':util[_0x9a0c('0xc')](_0x9a0c('0x59'),_0x4ef6fa[_0x9a0c('0xd')][_0x9a0c('0x5a')]('/api/v2',''),_0x3e5226['id'])});break;default:logger[_0x9a0c('0x5b')]('[QUEUE]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x24f40a){logger[_0x9a0c('0x5b')](_0x9a0c('0x5e'),util[_0x9a0c('0x5f')](_0x24f40a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x10cc3a,_0x2bfe73,_0xa703ff,_0x5c46d4,_0x5173d4,_0x4e9fc6,_0x1ced12){var _0x538939,_0x56f96c;_0x4e9fc6[_0x9a0c('0xd')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0xd')]);_0x4e9fc6[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0x48')]);if(_0x1ced12&&_0x1ced12[_0x9a0c('0x60')]&&_0x1ced12['recordingFormat']!==_0x9a0c('0x61')){logger[_0x9a0c('0x16')](_0x9a0c('0x62'),'Recording\x20is\x20enabled!');_0x2bfe73[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4e9fc6[_0x9a0c('0x48')],_0x2bfe73[_0x9a0c('0x4e')],md5(_0x2bfe73[_0x9a0c('0x4e')]));}headers['Authorization']=getAuth(_0x4e9fc6);return getUser(_0x4e9fc6,_0x5c46d4[_0x9a0c('0x50')])['then'](function(_0xe179bb){_0x538939=_0xe179bb;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x538939['id']);return getEndUser(_0x4e9fc6,_0x2bfe73['destcalleridname'],_0x2bfe73[_0x9a0c('0x64')]);})[_0x9a0c('0x15')](function(_0x5a5625){_0x56f96c=_0x5a5625;logger[_0x9a0c('0x16')](_0x9a0c('0x65'),_0x56f96c['id']);return getTicket(_0x4e9fc6,_0x538939,_0x56f96c,_0xa703ff,_0x2bfe73);})[_0x9a0c('0x15')](function(_0xac7b9a){if(_0xac7b9a){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0xac7b9a['id']);switch(_0x4e9fc6[_0x9a0c('0x3a')]){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4e9fc6['remoteUri'],_0x538939['id'],_0xac7b9a['id']),'method':_0x9a0c('0xe')});case _0x9a0c('0x66'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x67'));emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x5c46d4[_0x9a0c('0x58')]),_0x9a0c('0x68'),{'uri':util[_0x9a0c('0xc')]('%s/agent/tickets/%s',_0x4e9fc6['remoteUri'][_0x9a0c('0x5a')](_0x9a0c('0x69'),''),_0xac7b9a['id'])});break;default:logger[_0x9a0c('0x5b')]('[OUTBOUND]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x385ceb){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x385ceb,{'showHidden':!![],'depth':null}));});};exports[_0x9a0c('0x6a')]=function(_0x365829,_0xe48f8c,_0x16fecf,_0x25823a,_0xc92f3,_0x51d4da){var _0x4618c0,_0x2dc6e6;_0x51d4da['remoteUri']=intUtil[_0x9a0c('0x47')](_0x51d4da[_0x9a0c('0xd')]);_0x51d4da[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x51d4da['serverUrl']);if(_0xc92f3&&_0xc92f3[_0x9a0c('0x49')]){logger[_0x9a0c('0x16')]('['+_0xe48f8c['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0xe48f8c[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x51d4da[_0x9a0c('0x48')],_0xe48f8c[_0x9a0c('0x4e')],md5(_0xe48f8c[_0x9a0c('0x4e')]));}else{_0xe48f8c[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x51d4da);return getUser(_0x51d4da)[_0x9a0c('0x15')](function(_0x2bd49d){_0x4618c0=_0x2bd49d;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x4618c0['id']);return getEndUser(_0x51d4da,_0xe48f8c[_0x9a0c('0x51')],_0xe48f8c['calleridnum']);})['then'](function(_0x2f4364){_0x2dc6e6=_0x2f4364;logger['info'](_0x9a0c('0x65'),_0x2dc6e6['id']);return getTicket(_0x51d4da,_0x4618c0,_0x2dc6e6,_0x16fecf,_0xe48f8c);})[_0x9a0c('0x15')](function(_0x5bba4d){if(_0x5bba4d){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x5bba4d['id']);}})[_0x9a0c('0x5d')](function(_0x3d6426){logger[_0x9a0c('0x5b')]('['+_0xe48f8c[_0x9a0c('0x6b')][_0x9a0c('0x6c')]()+']'+_0x9a0c('0x6d'),util[_0x9a0c('0x5f')](_0x3d6426,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff