// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0e4b=['lodash','request-promise','md5','ioredis','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','username','password','token','Basic\x20%s','toString','debug','[HTTP]','stringify','map','forEach','string','nameField','content','push','idField','variable','variableName','customField','custom_fields','type','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','recordingURL','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridname'];(function(_0xbca1b1,_0x33f0ce){var _0x4e1686=function(_0x58a80c){while(--_0x58a80c){_0xbca1b1['push'](_0xbca1b1['shift']());}};_0x4e1686(++_0x33f0ce);}(_0x0e4b,0xdc));var _0xb0e4=function(_0x9bf07f,_0x1914b4){_0x9bf07f=_0x9bf07f-0x0;var _0x543fb2=_0x0e4b[_0x9bf07f];return _0x543fb2;};'use strict';var _=require(_0xb0e4('0x0'));var rp=require(_0xb0e4('0x1'));var md5=require(_0xb0e4('0x2'));var util=require('util');var Redis=require(_0xb0e4('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xb0e4('0x4')]=_[_0xb0e4('0x5')](config['redis'],{'host':_0xb0e4('0x6'),'port':0x18eb});var io=require(_0xb0e4('0x7'))(new Redis(config[_0xb0e4('0x4')]));function emit(_0x3dff2f,_0x35aa64,_0x57f45d){io['to'](_0x3dff2f)['emit'](_0x35aa64,_0x57f45d);}var headers={'Content-Type':_0xb0e4('0x8'),'Accept':_0xb0e4('0x8')};function getTicket(_0x1d6452,_0x23555b,_0x12a36a,_0x140b7e,_0x16940b){logger[_0xb0e4('0x9')](_0xb0e4('0xa'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0xc'),_0x1d6452[_0xb0e4('0xd')]),'method':_0xb0e4('0xe'),'body':{'ticket':_[_0xb0e4('0xf')]({'requester_id':_0x12a36a['id'],'submitter_id':_0x23555b?_0x23555b['id']:undefined,'assignee_id':_0x23555b?_0x23555b['id']:undefined,'tags':getTags(_0x140b7e[_0xb0e4('0x10')],'name'),'subject':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x12')],_0x16940b,'\x20'),'description':intUtil['getString'](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a')}},getCustomFields(_0x140b7e[_0xb0e4('0x14')],_0x16940b))}})[_0xb0e4('0x15')](function(_0x57ba9d){logger['info'](_0xb0e4('0x16'));return _0x57ba9d[_0xb0e4('0x17')];});}function getUser(_0x5b219a,_0x152ceb){if(intUtil[_0xb0e4('0x18')](_0x152ceb)){logger[_0xb0e4('0x9')](_0xb0e4('0x19'),_0x152ceb);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x5b219a['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x152ceb)}})[_0xb0e4('0x15')](function(_0x41b3c1){if(_0x41b3c1[_0xb0e4('0x1b')]){logger[_0xb0e4('0x9')](_0xb0e4('0x1c'));return _[_0xb0e4('0x1d')](_0x41b3c1['results'],{'email':_0x152ceb,'role':_0xb0e4('0x1e')});}else{logger[_0xb0e4('0x9')](_0xb0e4('0x1f'));return request({'uri':util[_0xb0e4('0xb')]('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x52b55e){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x52b55e[_0xb0e4('0x21')];});}});}else{logger['info'](_0xb0e4('0x1f'));return request({'uri':util['format']('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x139c84){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x139c84[_0xb0e4('0x21')];});}}function getEndUser(_0x6665e,_0x50fe9e,_0x28ed88){logger['info'](_0xb0e4('0x22'),_0x28ed88);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x6665e[_0xb0e4('0xd')]),'qs':{'query':util['format'](_0xb0e4('0x23'),_0x28ed88)}})[_0xb0e4('0x15')](function(_0x15d402){var _0x451008;if(_0x15d402[_0xb0e4('0x24')][_0xb0e4('0x25')]){_0x15d402[_0xb0e4('0x24')]=_[_0xb0e4('0x26')](_0x15d402['results'],{'suspended':![],'role':_0xb0e4('0x27')});if(_0x15d402['results'][_0xb0e4('0x25')]){_0x451008=_[_0xb0e4('0x28')](_0x15d402['results']);}}if(_0x451008){logger[_0xb0e4('0x9')](_0xb0e4('0x29'));return _0x451008;}else{logger[_0xb0e4('0x9')](_0xb0e4('0x2a'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x2b'),_0x6665e['remoteUri']),'method':_0xb0e4('0xe'),'body':{'user':{'role':'end-user','name':util['format'](_0xb0e4('0x2c'),_0x50fe9e||_0x28ed88),'phone':_0x28ed88}}})['then'](function(_0xc51bcb){logger['info'](_0xb0e4('0x2d'));return _0xc51bcb['user'];});}});}function getAuth(_0x9d8544){var _0x12f6a6;if(_0x9d8544[_0xb0e4('0x2e')]==='password'){_0x12f6a6=util[_0xb0e4('0xb')]('%s:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544[_0xb0e4('0x30')]);}else if(_0x9d8544[_0xb0e4('0x2e')]===_0xb0e4('0x31')){_0x12f6a6=util[_0xb0e4('0xb')]('%s/token:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544['token']);}return util[_0xb0e4('0xb')](_0xb0e4('0x32'),new Buffer(_0x12f6a6)[_0xb0e4('0x33')]('base64'));}function request(_0x46ca20){logger[_0xb0e4('0x34')](_0xb0e4('0x35'),JSON[_0xb0e4('0x36')](_0x46ca20));return rp(_['defaults'](_0x46ca20,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4af7f6,_0x4dffd8){var _0x16812e=[];if(_0x4af7f6&&_0x4af7f6['length']>0x0){_0x16812e=_[_0xb0e4('0x37')](_0x4af7f6,_0x4dffd8);}return _0x16812e;}function getCustomFields(_0x49b45f,_0x2415ce){var _0x540536=[];var _0x5d4af8={'custom_fields':[]};if(_0x49b45f[_0xb0e4('0x25')]>0x0){_[_0xb0e4('0x38')](_0x49b45f,function(_0x270b6e){if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e[_0xb0e4('0x3a')]&&!_0x270b6e['customField']){_0x5d4af8[_0x270b6e[_0xb0e4('0x3a')]['toLowerCase']()]=_0x270b6e[_0xb0e4('0x3b')][_0xb0e4('0x33')]();}else if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e['idField']&&_0x270b6e['customField']){_0x5d4af8['custom_fields'][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x270b6e['content'][_0xb0e4('0x33')]()});}else if(_0x270b6e['type']===_0xb0e4('0x3e')&&_0x270b6e[_0xb0e4('0x3f')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e['variableName']]&&_0x5d4af8[_0xb0e4('0x41')][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x3f')]][_0xb0e4('0x33')]()});}else if(_0x270b6e[_0xb0e4('0x42')]===_0xb0e4('0x43')&&_0x270b6e[_0xb0e4('0x44')]&&_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]&&_0x5d4af8[_0xb0e4('0x41')]['push']({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]['toString']()});}});}return _0x5d4af8;}exports[_0xb0e4('0x47')]=function(_0x2ff73c,_0x56ff92,_0x28a484,_0x2c1c5c,_0x47107e,_0x40a365){var _0x48ad47,_0x2c9a89;_0x40a365[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0xd')]);_0x40a365[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0x49')]);if(_0x47107e&&_0x47107e[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),_0xb0e4('0x4c'));_0x56ff92['recordingURL']=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x40a365['serverUrl'],_0x56ff92['uniqueid'],md5(_0x56ff92['uniqueid']));}else{_0x56ff92[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x40a365);return getUser(_0x40a365,_0x2c1c5c['email'])['then'](function(_0x5e8a9a){_0x48ad47=_0x5e8a9a;logger['info']('The\x20User\x20ID\x20is:',_0x48ad47['id']);return getEndUser(_0x40a365,_0x56ff92['calleridname'],_0x56ff92[_0xb0e4('0x50')]);})['then'](function(_0x17c18c){_0x2c9a89=_0x17c18c;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x2c9a89['id']);return getTicket(_0x40a365,_0x48ad47,_0x2c9a89,_0x28a484,_0x56ff92);})[_0xb0e4('0x15')](function(_0x502d5e){if(_0x502d5e){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x502d5e['id']);switch(_0x40a365['type']){case _0xb0e4('0x53'):logger['info'](_0xb0e4('0x4b'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x40a365['remoteUri'],_0x48ad47['id'],_0x502d5e['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb0e4('0xb')](_0xb0e4('0x57'),_0x2c1c5c[_0xb0e4('0x45')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x40a365['remoteUri']['replace'](_0xb0e4('0x58'),''),_0x502d5e['id'])});break;default:logger['error'](_0xb0e4('0x4b'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x10b23b){logger['error'](_0xb0e4('0x5b'),util[_0xb0e4('0x5c')](_0x10b23b,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3f9bd4,_0x54e8f2,_0x2a2b9d,_0x581366,_0xe3250d,_0x5aec54,_0x3ad23a){var _0x363b2f,_0x5bf6e1;_0x5aec54[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x5aec54['remoteUri']);_0x5aec54['serverUrl']=intUtil[_0xb0e4('0x48')](_0x5aec54[_0xb0e4('0x49')]);if(_0x3ad23a&&_0x3ad23a[_0xb0e4('0x5d')]&&_0x3ad23a['recordingFormat']!==_0xb0e4('0x5e')){logger[_0xb0e4('0x9')]('[OUTBOUND]',_0xb0e4('0x4c'));_0x54e8f2[_0xb0e4('0x4e')]=util['format'](_0xb0e4('0x4d'),_0x5aec54[_0xb0e4('0x49')],_0x54e8f2[_0xb0e4('0x5f')],md5(_0x54e8f2['uniqueid']));}headers[_0xb0e4('0x4f')]=getAuth(_0x5aec54);return getUser(_0x5aec54,_0x581366[_0xb0e4('0x60')])[_0xb0e4('0x15')](function(_0x40c288){_0x363b2f=_0x40c288;logger['info'](_0xb0e4('0x61'),_0x363b2f['id']);return getEndUser(_0x5aec54,_0x54e8f2[_0xb0e4('0x62')],_0x54e8f2[_0xb0e4('0x63')]);})[_0xb0e4('0x15')](function(_0x32c5c5){_0x5bf6e1=_0x32c5c5;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x5bf6e1['id']);return getTicket(_0x5aec54,_0x363b2f,_0x5bf6e1,_0x2a2b9d,_0x54e8f2);})['then'](function(_0x58cae0){if(_0x58cae0){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x58cae0['id']);switch(_0x5aec54[_0xb0e4('0x42')]){case _0xb0e4('0x53'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x5aec54[_0xb0e4('0xd')],_0x363b2f['id'],_0x58cae0['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x65'));emit(util[_0xb0e4('0xb')]('user:%s',_0x581366['name']),_0xb0e4('0x66'),{'uri':util[_0xb0e4('0xb')](_0xb0e4('0x67'),_0x5aec54[_0xb0e4('0xd')][_0xb0e4('0x68')]('/api/v2',''),_0x58cae0['id'])});break;default:logger['error'](_0xb0e4('0x64'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x54f614){logger[_0xb0e4('0x69')](_0xb0e4('0x6a'),util['inspect'](_0x54f614,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2c46de,_0x553f4d,_0x2400e0,_0x3ae187,_0x138b22,_0x44eb57){var _0x1bd223,_0x27e561;_0x44eb57[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x44eb57[_0xb0e4('0xd')]);_0x44eb57[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x44eb57['serverUrl']);if(_0x138b22&&_0x138b22[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']',_0xb0e4('0x4c'));_0x553f4d[_0xb0e4('0x4e')]=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x44eb57['serverUrl'],_0x553f4d[_0xb0e4('0x5f')],md5(_0x553f4d[_0xb0e4('0x5f')]));}else{_0x553f4d[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x44eb57);return getUser(_0x44eb57)[_0xb0e4('0x15')](function(_0x1172e3){_0x1bd223=_0x1172e3;logger[_0xb0e4('0x9')](_0xb0e4('0x61'),_0x1bd223['id']);return getEndUser(_0x44eb57,_0x553f4d[_0xb0e4('0x6d')],_0x553f4d['calleridnum']);})[_0xb0e4('0x15')](function(_0x5ad916){_0x27e561=_0x5ad916;logger[_0xb0e4('0x9')]('The\x20Enduser\x20ID\x20is:',_0x27e561['id']);return getTicket(_0x44eb57,_0x1bd223,_0x27e561,_0x2400e0,_0x553f4d);})['then'](function(_0x4d658b){if(_0x4d658b){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x4d658b['id']);}})[_0xb0e4('0x5a')](function(_0x282398){logger[_0xb0e4('0x69')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xb0e4('0x5c')](_0x282398,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff