Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / zendesk.js
index 93e109b..8751219 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb6b1=['base64','debug','[HTTP]','stringify','GET','length','map','forEach','type','string','nameField','toLowerCase','content','idField','variable','variableName','custom_fields','push','customVariable','Variable','customField','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','ioredis','./util','../../../../config/logger','redis','defaults','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','username','toString'];(function(_0x5b5348,_0x114705){var _0x5badd6=function(_0x1f8c4b){while(--_0x1f8c4b){_0x5b5348['push'](_0x5b5348['shift']());}};_0x5badd6(++_0x114705);}(_0xb6b1,0x17b));var _0x1b6b=function(_0x213518,_0x51e022){_0x213518=_0x213518-0x0;var _0x1baf75=_0xb6b1[_0x213518];return _0x1baf75;};'use strict';var _=require(_0x1b6b('0x0'));var rp=require('request-promise');var md5=require(_0x1b6b('0x1'));var util=require('util');var Redis=require(_0x1b6b('0x2'));var intUtil=require(_0x1b6b('0x3'));var config=require('../../../../config/environment');var logger=require(_0x1b6b('0x4'))('zendesk');config[_0x1b6b('0x5')]=_[_0x1b6b('0x6')](config[_0x1b6b('0x5')],{'host':_0x1b6b('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b6b('0x5')]));function emit(_0x51cfed,_0xae4115,_0x5042f7){io['to'](_0x51cfed)[_0x1b6b('0x8')](_0xae4115,_0x5042f7);}var headers={'Content-Type':_0x1b6b('0x9'),'Accept':_0x1b6b('0x9')};function getTicket(_0x29258a,_0x5249cd,_0x4c750a,_0x475423,_0x43d9f0){logger[_0x1b6b('0xa')](_0x1b6b('0xb'));return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0xd'),_0x29258a[_0x1b6b('0xe')]),'method':'POST','body':{'ticket':_[_0x1b6b('0xf')]({'requester_id':_0x4c750a['id'],'submitter_id':_0x5249cd?_0x5249cd['id']:undefined,'assignee_id':_0x5249cd?_0x5249cd['id']:undefined,'tags':getTags(_0x475423[_0x1b6b('0x10')],_0x1b6b('0x11')),'subject':intUtil['getString'](_0x475423[_0x1b6b('0x12')],_0x43d9f0,'\x20'),'description':intUtil['getString'](_0x475423['Descriptions'],_0x43d9f0,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1b6b('0x13')](_0x475423[_0x1b6b('0x14')],_0x43d9f0,'\x0a')}},getCustomFields(_0x475423[_0x1b6b('0x15')],_0x43d9f0))}})[_0x1b6b('0x16')](function(_0x1b9cc4){logger[_0x1b6b('0xa')](_0x1b6b('0x17'));return _0x1b9cc4['ticket'];});}function getUser(_0x1069a4,_0x251821){if(intUtil[_0x1b6b('0x18')](_0x251821)){logger[_0x1b6b('0xa')]('Getting\x20agent\x20with\x20email',_0x251821);return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x19'),_0x1069a4[_0x1b6b('0xe')]),'qs':{'query':util['format'](_0x1b6b('0x1a'),_0x251821)}})[_0x1b6b('0x16')](function(_0x38801e){if(_0x38801e[_0x1b6b('0x1b')]){logger[_0x1b6b('0xa')](_0x1b6b('0x1c'));return _[_0x1b6b('0x1d')](_0x38801e[_0x1b6b('0x1e')],{'email':_0x251821,'role':_0x1b6b('0x1f')});}else{logger[_0x1b6b('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x20'),_0x1069a4[_0x1b6b('0xe')])})[_0x1b6b('0x16')](function(_0x27974f){logger[_0x1b6b('0xa')](_0x1b6b('0x21'));return _0x27974f[_0x1b6b('0x22')];});}});}else{logger[_0x1b6b('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1b6b('0xc')]('%s/users/me.json',_0x1069a4['remoteUri'])})['then'](function(_0x11449b){logger[_0x1b6b('0xa')]('Admin\x20account\x20selected.');return _0x11449b[_0x1b6b('0x22')];});}}function getEndUser(_0x47c318,_0x15dfc7,_0x440658){logger[_0x1b6b('0xa')](_0x1b6b('0x23'),_0x440658);return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x19'),_0x47c318['remoteUri']),'qs':{'query':util[_0x1b6b('0xc')](_0x1b6b('0x24'),_0x440658)}})[_0x1b6b('0x16')](function(_0x3b33d4){var _0x4bd5b8;if(_0x3b33d4[_0x1b6b('0x1e')]['length']){_0x3b33d4['results']=_[_0x1b6b('0x25')](_0x3b33d4['results'],{'suspended':![],'role':_0x1b6b('0x26')});if(_0x3b33d4[_0x1b6b('0x1e')]['length']){_0x4bd5b8=_['first'](_0x3b33d4[_0x1b6b('0x1e')]);}}if(_0x4bd5b8){logger[_0x1b6b('0xa')]('Enduser\x20found!');return _0x4bd5b8;}else{logger['info'](_0x1b6b('0x27'));return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x28'),_0x47c318[_0x1b6b('0xe')]),'method':'POST','body':{'user':{'role':_0x1b6b('0x26'),'name':util[_0x1b6b('0xc')](_0x1b6b('0x29'),_0x15dfc7||_0x440658),'phone':_0x440658}}})[_0x1b6b('0x16')](function(_0x1c373b){logger[_0x1b6b('0xa')](_0x1b6b('0x2a'));return _0x1c373b[_0x1b6b('0x22')];});}});}function getAuth(_0x2e991b){var _0x517cf7;if(_0x2e991b[_0x1b6b('0x2b')]===_0x1b6b('0x2c')){_0x517cf7=util[_0x1b6b('0xc')](_0x1b6b('0x2d'),_0x2e991b['username'],_0x2e991b[_0x1b6b('0x2c')]);}else if(_0x2e991b['authType']===_0x1b6b('0x2e')){_0x517cf7=util['format']('%s/token:%s',_0x2e991b[_0x1b6b('0x2f')],_0x2e991b[_0x1b6b('0x2e')]);}return util[_0x1b6b('0xc')]('Basic\x20%s',new Buffer(_0x517cf7)[_0x1b6b('0x30')](_0x1b6b('0x31')));}function request(_0x3c7e65){logger[_0x1b6b('0x32')](_0x1b6b('0x33'),JSON[_0x1b6b('0x34')](_0x3c7e65));return rp(_[_0x1b6b('0x6')](_0x3c7e65,{'method':_0x1b6b('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x37e374,_0x2033fa){var _0x120e13=[];if(_0x37e374&&_0x37e374[_0x1b6b('0x36')]>0x0){_0x120e13=_[_0x1b6b('0x37')](_0x37e374,_0x2033fa);}return _0x120e13;}function getCustomFields(_0xfc4d04,_0x4d4795){var _0x2114d6=[];var _0x47349b={'custom_fields':[]};if(_0xfc4d04['length']>0x0){_[_0x1b6b('0x38')](_0xfc4d04,function(_0x4ca91c){if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3a')&&_0x4ca91c[_0x1b6b('0x3b')]&&!_0x4ca91c['customField']){_0x47349b[_0x4ca91c[_0x1b6b('0x3b')][_0x1b6b('0x3c')]()]=_0x4ca91c[_0x1b6b('0x3d')]['toString']();}else if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3a')&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c['customField']){_0x47349b['custom_fields']['push']({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4ca91c[_0x1b6b('0x3d')][_0x1b6b('0x30')]()});}else if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3f')&&_0x4ca91c[_0x1b6b('0x40')]&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c['customField']){_0x4d4795[_0x4ca91c[_0x1b6b('0x40')]]&&_0x47349b[_0x1b6b('0x41')][_0x1b6b('0x42')]({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4d4795[_0x4ca91c[_0x1b6b('0x40')]][_0x1b6b('0x30')]()});}else if(_0x4ca91c['type']===_0x1b6b('0x43')&&_0x4ca91c[_0x1b6b('0x44')]&&_0x4ca91c[_0x1b6b('0x44')][_0x1b6b('0x11')]&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c[_0x1b6b('0x45')]){_0x4d4795[_0x4ca91c[_0x1b6b('0x44')][_0x1b6b('0x11')][_0x1b6b('0x3c')]()]&&_0x47349b[_0x1b6b('0x41')][_0x1b6b('0x42')]({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4d4795[_0x4ca91c['Variable'][_0x1b6b('0x11')][_0x1b6b('0x3c')]()][_0x1b6b('0x30')]()});}});}return _0x47349b;}exports[_0x1b6b('0x46')]=function(_0xc6cec0,_0x355fde,_0x53544f,_0x519282,_0x203d3c,_0x5bbe60){var _0x1b3a85,_0x5bd593;_0x5bbe60[_0x1b6b('0xe')]=intUtil[_0x1b6b('0x47')](_0x5bbe60[_0x1b6b('0xe')]);_0x5bbe60[_0x1b6b('0x48')]=intUtil['stripTrailingSlash'](_0x5bbe60[_0x1b6b('0x48')]);if(_0x203d3c&&_0x203d3c['monitor_format']){logger['info'](_0x1b6b('0x49'),_0x1b6b('0x4a'));_0x355fde[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5bbe60[_0x1b6b('0x48')],_0x355fde['uniqueid'],md5(_0x355fde[_0x1b6b('0x4c')]));}else{_0x355fde[_0x1b6b('0x4b')]='';}headers[_0x1b6b('0x4d')]=getAuth(_0x5bbe60);return getUser(_0x5bbe60,_0x519282['email'])[_0x1b6b('0x16')](function(_0x5c7a72){_0x1b3a85=_0x5c7a72;logger[_0x1b6b('0xa')]('The\x20User\x20ID\x20is:',_0x1b3a85['id']);return getEndUser(_0x5bbe60,_0x355fde[_0x1b6b('0x4e')],_0x355fde[_0x1b6b('0x4f')]);})[_0x1b6b('0x16')](function(_0x21e798){_0x5bd593=_0x21e798;logger[_0x1b6b('0xa')](_0x1b6b('0x50'),_0x5bd593['id']);return getTicket(_0x5bbe60,_0x1b3a85,_0x5bd593,_0x53544f,_0x355fde);})['then'](function(_0x4c1e02){if(_0x4c1e02){logger[_0x1b6b('0xa')](_0x1b6b('0x51'),_0x4c1e02['id']);switch(_0x5bbe60['type']){case _0x1b6b('0x52'):logger[_0x1b6b('0xa')](_0x1b6b('0x49'),_0x1b6b('0x53'));return request({'uri':util[_0x1b6b('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5bbe60[_0x1b6b('0xe')],_0x1b3a85['id'],_0x4c1e02['id']),'method':'POST'});case _0x1b6b('0x54'):logger[_0x1b6b('0xa')](_0x1b6b('0x49'),_0x1b6b('0x55'));emit(util[_0x1b6b('0xc')](_0x1b6b('0x56'),_0x519282[_0x1b6b('0x11')]),_0x1b6b('0x57'),{'uri':util[_0x1b6b('0xc')]('%s/agent/tickets/%s',_0x5bbe60['remoteUri'],_0x4c1e02['id'])});break;default:logger['error'](_0x1b6b('0x49'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x2f1375){logger[_0x1b6b('0x58')](_0x1b6b('0x59'),util[_0x1b6b('0x5a')](_0x2f1375,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1f549c,_0x20b70e,_0x11f3ec,_0x4e3226,_0x4df1e4,_0xfc3746,_0x8ab8a5){var _0x42d7d3,_0x5589cd;_0xfc3746['remoteUri']=intUtil['stripTrailingSlash'](_0xfc3746['remoteUri']);_0xfc3746[_0x1b6b('0x48')]=intUtil[_0x1b6b('0x47')](_0xfc3746[_0x1b6b('0x48')]);if(_0x8ab8a5&&_0x8ab8a5[_0x1b6b('0x5b')]&&_0x8ab8a5[_0x1b6b('0x5b')]!==_0x1b6b('0x5c')){logger['info'](_0x1b6b('0x5d'),_0x1b6b('0x4a'));_0x20b70e[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')](_0x1b6b('0x5e'),_0xfc3746[_0x1b6b('0x48')],_0x20b70e['uniqueid'],md5(_0x20b70e[_0x1b6b('0x4c')]));}headers['Authorization']=getAuth(_0xfc3746);return getUser(_0xfc3746,_0x4e3226['email'])['then'](function(_0x1bd704){_0x42d7d3=_0x1bd704;logger['info']('The\x20User\x20ID\x20is:',_0x42d7d3['id']);return getEndUser(_0xfc3746,_0x20b70e[_0x1b6b('0x5f')],_0x20b70e[_0x1b6b('0x60')]);})[_0x1b6b('0x16')](function(_0x3cba4a){_0x5589cd=_0x3cba4a;logger[_0x1b6b('0xa')](_0x1b6b('0x50'),_0x5589cd['id']);return getTicket(_0xfc3746,_0x42d7d3,_0x5589cd,_0x11f3ec,_0x20b70e);})[_0x1b6b('0x16')](function(_0x489015){if(_0x489015){logger[_0x1b6b('0xa')]('The\x20Ticket\x20ID\x20is:',_0x489015['id']);switch(_0xfc3746[_0x1b6b('0x39')]){case _0x1b6b('0x52'):logger[_0x1b6b('0xa')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x61'),_0xfc3746[_0x1b6b('0xe')],_0x42d7d3['id'],_0x489015['id']),'method':_0x1b6b('0x62')});case _0x1b6b('0x54'):logger[_0x1b6b('0xa')](_0x1b6b('0x5d'),_0x1b6b('0x55'));emit(util['format']('user:%s',_0x4e3226[_0x1b6b('0x11')]),_0x1b6b('0x57'),{'uri':util[_0x1b6b('0xc')](_0x1b6b('0x63'),_0xfc3746['remoteUri'],_0x489015['id'])});break;default:logger[_0x1b6b('0x58')]('[OUTBOUND]',_0x1b6b('0x64'));}}})[_0x1b6b('0x65')](function(_0x50989c){logger[_0x1b6b('0x58')](_0x1b6b('0x66'),util[_0x1b6b('0x5a')](_0x50989c,{'showHidden':!![],'depth':null}));});};exports[_0x1b6b('0x67')]=function(_0x40b86a,_0x10bd40,_0x591193,_0x860891,_0x3fbc4b,_0x533441){var _0x30b618,_0x26edc4;_0x533441[_0x1b6b('0xe')]=intUtil[_0x1b6b('0x47')](_0x533441[_0x1b6b('0xe')]);_0x533441[_0x1b6b('0x48')]=intUtil[_0x1b6b('0x47')](_0x533441[_0x1b6b('0x48')]);if(_0x3fbc4b&&_0x3fbc4b['monitor_format']){logger['info']('['+_0x10bd40['lastevent'][_0x1b6b('0x68')]()+']',_0x1b6b('0x4a'));_0x10bd40[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')](_0x1b6b('0x5e'),_0x533441[_0x1b6b('0x48')],_0x10bd40['uniqueid'],md5(_0x10bd40['uniqueid']));}else{_0x10bd40[_0x1b6b('0x4b')]='';}headers['Authorization']=getAuth(_0x533441);return getUser(_0x533441)[_0x1b6b('0x16')](function(_0x3dcc50){_0x30b618=_0x3dcc50;logger[_0x1b6b('0xa')]('The\x20User\x20ID\x20is:',_0x30b618['id']);return getEndUser(_0x533441,_0x10bd40[_0x1b6b('0x4e')],_0x10bd40['calleridnum']);})[_0x1b6b('0x16')](function(_0x224584){_0x26edc4=_0x224584;logger['info'](_0x1b6b('0x50'),_0x26edc4['id']);return getTicket(_0x533441,_0x30b618,_0x26edc4,_0x591193,_0x10bd40);})['then'](function(_0x3dac67){if(_0x3dac67){logger[_0x1b6b('0xa')]('The\x20Ticket\x20ID\x20is:',_0x3dac67['id']);}})[_0x1b6b('0x65')](function(_0x137f15){logger[_0x1b6b('0x58')]('['+_0x10bd40[_0x1b6b('0x69')][_0x1b6b('0x68')]()+']'+_0x1b6b('0x6a'),util[_0x1b6b('0x5a')](_0x137f15,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfc60=['Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','authType','%s:%s','username','password','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','GET','forEach','type','nameField','toLowerCase','content','string','idField','customField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','calleridname','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','count','Agent\x20found!','find','results'];(function(_0x1efe03,_0x55b566){var _0x30060c=function(_0x2fc6a6){while(--_0x2fc6a6){_0x1efe03['push'](_0x1efe03['shift']());}};_0x30060c(++_0x55b566);}(_0xfc60,0xb3));var _0x0fc6=function(_0x4e5b7c,_0x291c10){_0x4e5b7c=_0x4e5b7c-0x0;var _0x2c89af=_0xfc60[_0x4e5b7c];return _0x2c89af;};'use strict';var _=require(_0x0fc6('0x0'));var rp=require(_0x0fc6('0x1'));var md5=require('md5');var util=require(_0x0fc6('0x2'));var Redis=require(_0x0fc6('0x3'));var intUtil=require(_0x0fc6('0x4'));var config=require('../../../../config/environment');var logger=require(_0x0fc6('0x5'))(_0x0fc6('0x6'));config['redis']=_[_0x0fc6('0x7')](config[_0x0fc6('0x8')],{'host':_0x0fc6('0x9'),'port':0x18eb});var io=require(_0x0fc6('0xa'))(new Redis(config['redis']));function emit(_0x5e4bb7,_0x12db30,_0x292ee9){io['to'](_0x5e4bb7)[_0x0fc6('0xb')](_0x12db30,_0x292ee9);}var headers={'Content-Type':_0x0fc6('0xc'),'Accept':'application/json'};function getTicket(_0x3768f9,_0x60ef83,_0x2dccf1,_0x53e321,_0x18696c){logger[_0x0fc6('0xd')](_0x0fc6('0xe'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x10'),_0x3768f9['remoteUri']),'method':_0x0fc6('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x2dccf1['id'],'submitter_id':_0x60ef83?_0x60ef83['id']:undefined,'assignee_id':_0x60ef83?_0x60ef83['id']:undefined,'tags':getTags(_0x53e321['Tags'],_0x0fc6('0x12')),'subject':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x14')],_0x18696c,'\x20'),'description':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x15')],_0x18696c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0fc6('0x13')](_0x53e321['Descriptions'],_0x18696c,'\x0a')}},getCustomFields(_0x53e321[_0x0fc6('0x16')],_0x18696c))}})[_0x0fc6('0x17')](function(_0x12ee6d){logger[_0x0fc6('0xd')](_0x0fc6('0x18'));return _0x12ee6d['ticket'];});}function getUser(_0x1cf7fc,_0x15e2fb){if(intUtil[_0x0fc6('0x19')](_0x15e2fb)){logger['info'](_0x0fc6('0x1a'),_0x15e2fb);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x1cf7fc[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')]('type:user\x20role:agent\x20email:%s',_0x15e2fb)}})[_0x0fc6('0x17')](function(_0x36f029){if(_0x36f029[_0x0fc6('0x1d')]){logger[_0x0fc6('0xd')](_0x0fc6('0x1e'));return _[_0x0fc6('0x1f')](_0x36f029[_0x0fc6('0x20')],{'email':_0x15e2fb,'role':'agent'});}else{logger['info'](_0x0fc6('0x21'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x22'),_0x1cf7fc['remoteUri'])})[_0x0fc6('0x17')](function(_0x1a6bbe){logger['info'](_0x0fc6('0x23'));return _0x1a6bbe[_0x0fc6('0x24')];});}});}else{logger[_0x0fc6('0xd')](_0x0fc6('0x21'));return request({'uri':util['format']('%s/users/me.json',_0x1cf7fc[_0x0fc6('0x1c')])})[_0x0fc6('0x17')](function(_0x26662d){logger['info']('Admin\x20account\x20selected.');return _0x26662d[_0x0fc6('0x24')];});}}function getEndUser(_0x349b0b,_0x3476be,_0xbb8b47){logger[_0x0fc6('0xd')]('Searching\x20enduser\x20with\x20phone',_0xbb8b47);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x349b0b[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')](_0x0fc6('0x25'),_0xbb8b47)}})[_0x0fc6('0x17')](function(_0x3517ee){var _0x5f4f8c;if(_0x3517ee[_0x0fc6('0x20')][_0x0fc6('0x26')]){_0x3517ee['results']=_['filter'](_0x3517ee['results'],{'suspended':![],'role':'end-user'});if(_0x3517ee['results'][_0x0fc6('0x26')]){_0x5f4f8c=_[_0x0fc6('0x27')](_0x3517ee[_0x0fc6('0x20')]);}}if(_0x5f4f8c){logger[_0x0fc6('0xd')](_0x0fc6('0x28'));return _0x5f4f8c;}else{logger['info'](_0x0fc6('0x29'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x2a'),_0x349b0b['remoteUri']),'method':_0x0fc6('0x11'),'body':{'user':{'role':_0x0fc6('0x2b'),'name':util['format'](_0x0fc6('0x2c'),_0x3476be||_0xbb8b47),'phone':_0xbb8b47}}})['then'](function(_0x1a1376){logger[_0x0fc6('0xd')]('Enduser\x20created.');return _0x1a1376[_0x0fc6('0x24')];});}});}function getAuth(_0x2146d6){var _0x53be41;if(_0x2146d6[_0x0fc6('0x2d')]==='password'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x2e'),_0x2146d6[_0x0fc6('0x2f')],_0x2146d6[_0x0fc6('0x30')]);}else if(_0x2146d6[_0x0fc6('0x2d')]==='token'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x31'),_0x2146d6['username'],_0x2146d6['token']);}return util[_0x0fc6('0xf')](_0x0fc6('0x32'),new Buffer(_0x53be41)[_0x0fc6('0x33')]('base64'));}function request(_0x4bb4fb){logger[_0x0fc6('0x34')](_0x0fc6('0x35'),JSON['stringify'](_0x4bb4fb));return rp(_[_0x0fc6('0x7')](_0x4bb4fb,{'method':_0x0fc6('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x23f736,_0x545e9f){var _0x3129be=[];if(_0x23f736&&_0x23f736[_0x0fc6('0x26')]>0x0){_0x3129be=_['map'](_0x23f736,_0x545e9f);}return _0x3129be;}function getCustomFields(_0x5186e6,_0x4b5f30){var _0x5e87f7=[];var _0xb1c059={'custom_fields':[]};if(_0x5186e6['length']>0x0){_[_0x0fc6('0x37')](_0x5186e6,function(_0x207103){if(_0x207103[_0x0fc6('0x38')]==='string'&&_0x207103[_0x0fc6('0x39')]&&!_0x207103['customField']){_0xb1c059[_0x207103[_0x0fc6('0x39')][_0x0fc6('0x3a')]()]=_0x207103[_0x0fc6('0x3b')]['toString']();}else if(_0x207103['type']===_0x0fc6('0x3c')&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x207103[_0x0fc6('0x3b')][_0x0fc6('0x33')]()});}else if(_0x207103['type']===_0x0fc6('0x41')&&_0x207103['variableName']&&_0x207103['idField']&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x42')]]&&_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103['variableName']]['toString']()});}else if(_0x207103[_0x0fc6('0x38')]==='customVariable'&&_0x207103[_0x0fc6('0x43')]&&_0x207103['Variable']['name']&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]&&_0xb1c059['custom_fields'][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]['toString']()});}});}return _0xb1c059;}exports[_0x0fc6('0x44')]=function(_0x73a7b0,_0x4222dc,_0x79384d,_0xd19de5,_0x237a56,_0x5e7e79){var _0x2da81e,_0x2746b8;_0x5e7e79[_0x0fc6('0x1c')]=intUtil[_0x0fc6('0x45')](_0x5e7e79['remoteUri']);_0x5e7e79[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5e7e79[_0x0fc6('0x46')]);if(_0x237a56&&_0x237a56[_0x0fc6('0x47')]){logger['info']('[QUEUE]',_0x0fc6('0x48'));_0x4222dc[_0x0fc6('0x49')]=util[_0x0fc6('0xf')](_0x0fc6('0x4a'),_0x5e7e79[_0x0fc6('0x46')],_0x4222dc[_0x0fc6('0x4b')],md5(_0x4222dc[_0x0fc6('0x4b')]));}else{_0x4222dc[_0x0fc6('0x49')]='';}headers[_0x0fc6('0x4c')]=getAuth(_0x5e7e79);return getUser(_0x5e7e79,_0xd19de5[_0x0fc6('0x4d')])['then'](function(_0xc20e7){_0x2da81e=_0xc20e7;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x2da81e['id']);return getEndUser(_0x5e7e79,_0x4222dc['calleridname'],_0x4222dc[_0x0fc6('0x4f')]);})['then'](function(_0x42f526){_0x2746b8=_0x42f526;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x2746b8['id']);return getTicket(_0x5e7e79,_0x2da81e,_0x2746b8,_0x79384d,_0x4222dc);})[_0x0fc6('0x17')](function(_0x571ed6){if(_0x571ed6){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x571ed6['id']);switch(_0x5e7e79[_0x0fc6('0x38')]){case'integrationTab':logger[_0x0fc6('0xd')](_0x0fc6('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5e7e79[_0x0fc6('0x1c')],_0x2da81e['id'],_0x571ed6['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x52'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0xd19de5[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util[_0x0fc6('0xf')]('%s/agent/tickets/%s',_0x5e7e79['remoteUri'][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x571ed6['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x52'),_0x0fc6('0x5a'));}}})['catch'](function(_0x3122aa){logger[_0x0fc6('0x59')](_0x0fc6('0x5b'),util['inspect'](_0x3122aa,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x471654,_0x4f1d56,_0x483cb5,_0x11c2de,_0x385315,_0x5d20b8,_0x2f82c6){var _0x391142,_0x50c64;_0x5d20b8['remoteUri']=intUtil[_0x0fc6('0x45')](_0x5d20b8[_0x0fc6('0x1c')]);_0x5d20b8[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5d20b8['serverUrl']);if(_0x2f82c6&&_0x2f82c6[_0x0fc6('0x5c')]&&_0x2f82c6[_0x0fc6('0x5c')]!=='none'){logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x48'));_0x4f1d56[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5d20b8[_0x0fc6('0x46')],_0x4f1d56[_0x0fc6('0x4b')],md5(_0x4f1d56[_0x0fc6('0x4b')]));}headers[_0x0fc6('0x4c')]=getAuth(_0x5d20b8);return getUser(_0x5d20b8,_0x11c2de['email'])[_0x0fc6('0x17')](function(_0x1fe327){_0x391142=_0x1fe327;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x391142['id']);return getEndUser(_0x5d20b8,_0x4f1d56[_0x0fc6('0x5e')],_0x4f1d56[_0x0fc6('0x5f')]);})['then'](function(_0x52c2af){_0x50c64=_0x52c2af;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x50c64['id']);return getTicket(_0x5d20b8,_0x391142,_0x50c64,_0x483cb5,_0x4f1d56);})['then'](function(_0x3ba43f){if(_0x3ba43f){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x3ba43f['id']);switch(_0x5d20b8['type']){case _0x0fc6('0x60'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x61'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5d20b8['remoteUri'],_0x391142['id'],_0x3ba43f['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0x11c2de[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util['format'](_0x0fc6('0x62'),_0x5d20b8[_0x0fc6('0x1c')][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x3ba43f['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x5d'),_0x0fc6('0x5a'));}}})[_0x0fc6('0x63')](function(_0x508f66){logger[_0x0fc6('0x59')](_0x0fc6('0x64'),util[_0x0fc6('0x65')](_0x508f66,{'showHidden':!![],'depth':null}));});};exports[_0x0fc6('0x66')]=function(_0x410f37,_0x84e299,_0x1d6d83,_0x2cf1bb,_0x516432,_0x14983e){var _0x36d6ea,_0x5ece02;_0x14983e[_0x0fc6('0x1c')]=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x1c')]);_0x14983e['serverUrl']=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x46')]);if(_0x516432&&_0x516432[_0x0fc6('0x47')]){logger[_0x0fc6('0xd')]('['+_0x84e299['lastevent']['toUpperCase']()+']',_0x0fc6('0x48'));_0x84e299[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x14983e['serverUrl'],_0x84e299[_0x0fc6('0x4b')],md5(_0x84e299[_0x0fc6('0x4b')]));}else{_0x84e299['recordingURL']='';}headers[_0x0fc6('0x4c')]=getAuth(_0x14983e);return getUser(_0x14983e)[_0x0fc6('0x17')](function(_0x1a03f5){_0x36d6ea=_0x1a03f5;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x36d6ea['id']);return getEndUser(_0x14983e,_0x84e299[_0x0fc6('0x67')],_0x84e299[_0x0fc6('0x4f')]);})[_0x0fc6('0x17')](function(_0x152663){_0x5ece02=_0x152663;logger[_0x0fc6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x5ece02['id']);return getTicket(_0x14983e,_0x36d6ea,_0x5ece02,_0x1d6d83,_0x84e299);})['then'](function(_0x566300){if(_0x566300){logger['info'](_0x0fc6('0x51'),_0x566300['id']);}})[_0x0fc6('0x63')](function(_0x6d261a){logger[_0x0fc6('0x59')]('['+_0x84e299['lastevent'][_0x0fc6('0x68')]()+']'+_0x0fc6('0x69'),util[_0x0fc6('0x65')](_0x6d261a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file