Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / zendesk.js
index 94ff8f2..8751219 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xce9b=['merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','length','map','forEach','type','string','nameField','customField','toLowerCase','content','custom_fields','push','variable','variableName','idField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','recordingFormat','none','email','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/agent/tickets/%s','abandoned','[ABANDONED]','Authorization','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','POST'];(function(_0x141a79,_0x160a53){var _0x46d3cb=function(_0x322bc5){while(--_0x322bc5){_0x141a79['push'](_0x141a79['shift']());}};_0x46d3cb(++_0x160a53);}(_0xce9b,0xc6));var _0xbce9=function(_0x3fd648,_0x240452){_0x3fd648=_0x3fd648-0x0;var _0x533bc2=_0xce9b[_0x3fd648];return _0x533bc2;};'use strict';var _=require(_0xbce9('0x0'));var rp=require(_0xbce9('0x1'));var md5=require(_0xbce9('0x2'));var util=require(_0xbce9('0x3'));var Redis=require(_0xbce9('0x4'));var intUtil=require(_0xbce9('0x5'));var config=require(_0xbce9('0x6'));var logger=require(_0xbce9('0x7'))('zendesk');config[_0xbce9('0x8')]=_[_0xbce9('0x9')](config[_0xbce9('0x8')],{'host':_0xbce9('0xa'),'port':0x18eb});var io=require(_0xbce9('0xb'))(new Redis(config[_0xbce9('0x8')]));function emit(_0x10a645,_0x562634,_0x5d92c3){io['to'](_0x10a645)[_0xbce9('0xc')](_0x562634,_0x5d92c3);}var headers={'Content-Type':_0xbce9('0xd'),'Accept':'application/json'};function getTicket(_0x1f9621,_0x30d742,_0x572128,_0x5b766a,_0x2073ea){logger[_0xbce9('0xe')](_0xbce9('0xf'));return request({'uri':util['format']('%s/tickets.json',_0x1f9621[_0xbce9('0x10')]),'method':_0xbce9('0x11'),'body':{'ticket':_[_0xbce9('0x12')]({'requester_id':_0x572128['id'],'submitter_id':_0x30d742?_0x30d742['id']:undefined,'assignee_id':_0x30d742?_0x30d742['id']:undefined,'tags':getTags(_0x5b766a[_0xbce9('0x13')],_0xbce9('0x14')),'subject':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x16')],_0x2073ea,'\x20'),'description':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x17')],_0x2073ea,'\x0a'),'comment':{'public':![],'body':intUtil[_0xbce9('0x15')](_0x5b766a['Descriptions'],_0x2073ea,'\x0a')}},getCustomFields(_0x5b766a[_0xbce9('0x18')],_0x2073ea))}})[_0xbce9('0x19')](function(_0x12d5df){logger[_0xbce9('0xe')](_0xbce9('0x1a'));return _0x12d5df['ticket'];});}function getUser(_0x19f941,_0x3a5312){if(intUtil[_0xbce9('0x1b')](_0x3a5312)){logger[_0xbce9('0xe')](_0xbce9('0x1c'),_0x3a5312);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x19f941[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x1f'),_0x3a5312)}})[_0xbce9('0x19')](function(_0x2ec59b){if(_0x2ec59b['count']){logger[_0xbce9('0xe')](_0xbce9('0x20'));return _[_0xbce9('0x21')](_0x2ec59b[_0xbce9('0x22')],{'email':_0x3a5312,'role':_0xbce9('0x23')});}else{logger[_0xbce9('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x252dbe){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x252dbe[_0xbce9('0x26')];});}});}else{logger[_0xbce9('0xe')](_0xbce9('0x27'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x39e3b8){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x39e3b8[_0xbce9('0x26')];});}}function getEndUser(_0x5e73a8,_0x55f5d5,_0x411951){logger['info'](_0xbce9('0x28'),_0x411951);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x5e73a8[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x29'),_0x411951)}})[_0xbce9('0x19')](function(_0x40af93){var _0xa5522c;if(_0x40af93[_0xbce9('0x22')]['length']){_0x40af93['results']=_[_0xbce9('0x2a')](_0x40af93['results'],{'suspended':![],'role':_0xbce9('0x2b')});if(_0x40af93[_0xbce9('0x22')]['length']){_0xa5522c=_[_0xbce9('0x2c')](_0x40af93['results']);}}if(_0xa5522c){logger[_0xbce9('0xe')]('Enduser\x20found!');return _0xa5522c;}else{logger['info'](_0xbce9('0x2d'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x2e'),_0x5e73a8['remoteUri']),'method':'POST','body':{'user':{'role':_0xbce9('0x2b'),'name':util[_0xbce9('0x1d')]('Caller\x20-\x20%s',_0x55f5d5||_0x411951),'phone':_0x411951}}})[_0xbce9('0x19')](function(_0x493d02){logger['info'](_0xbce9('0x2f'));return _0x493d02['user'];});}});}function getAuth(_0x1798c8){var _0x2b70d7;if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x31')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x32'),_0x1798c8[_0xbce9('0x33')],_0x1798c8[_0xbce9('0x31')]);}else if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x34')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x35'),_0x1798c8[_0xbce9('0x33')],_0x1798c8['token']);}return util[_0xbce9('0x1d')](_0xbce9('0x36'),new Buffer(_0x2b70d7)[_0xbce9('0x37')]('base64'));}function request(_0x3d2bdd){logger[_0xbce9('0x38')](_0xbce9('0x39'),JSON[_0xbce9('0x3a')](_0x3d2bdd));return rp(_[_0xbce9('0x9')](_0x3d2bdd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x55851f,_0x54af2f){var _0x401e2b=[];if(_0x55851f&&_0x55851f[_0xbce9('0x3b')]>0x0){_0x401e2b=_[_0xbce9('0x3c')](_0x55851f,_0x54af2f);}return _0x401e2b;}function getCustomFields(_0x16fe41,_0x21f4a7){var _0x32860f=[];var _0x1d53b2={'custom_fields':[]};if(_0x16fe41[_0xbce9('0x3b')]>0x0){_[_0xbce9('0x3d')](_0x16fe41,function(_0x174972){if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972[_0xbce9('0x40')]&&!_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0x174972[_0xbce9('0x40')][_0xbce9('0x42')]()]=_0x174972[_0xbce9('0x43')][_0xbce9('0x37')]();}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972['idField'],'value':_0x174972['content'][_0xbce9('0x37')]()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x46')&&_0x174972[_0xbce9('0x47')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x47')]]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['variableName']]['toString']()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x49')&&_0x174972[_0xbce9('0x4a')]&&_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')][_0xbce9('0x42')]()]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['Variable'][_0xbce9('0x14')][_0xbce9('0x42')]()][_0xbce9('0x37')]()});}});}return _0x1d53b2;}exports[_0xbce9('0x4b')]=function(_0x33cda6,_0x593833,_0x5972a4,_0xffd8a6,_0x1cb4d8,_0x37986f){var _0x3e4d5d,_0xbf501f;_0x37986f[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x10')]);_0x37986f['serverUrl']=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x4d')]);if(_0x1cb4d8&&_0x1cb4d8[_0xbce9('0x4e')]){logger['info']('[QUEUE]',_0xbce9('0x4f'));_0x593833[_0xbce9('0x50')]=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x37986f[_0xbce9('0x4d')],_0x593833[_0xbce9('0x52')],md5(_0x593833[_0xbce9('0x52')]));}else{_0x593833[_0xbce9('0x50')]='';}headers['Authorization']=getAuth(_0x37986f);return getUser(_0x37986f,_0xffd8a6['email'])[_0xbce9('0x19')](function(_0x4d987a){_0x3e4d5d=_0x4d987a;logger['info'](_0xbce9('0x53'),_0x3e4d5d['id']);return getEndUser(_0x37986f,_0x593833[_0xbce9('0x54')],_0x593833[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x472f08){_0xbf501f=_0x472f08;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0xbf501f['id']);return getTicket(_0x37986f,_0x3e4d5d,_0xbf501f,_0x5972a4,_0x593833);})[_0xbce9('0x19')](function(_0x1c4ba6){if(_0x1c4ba6){logger[_0xbce9('0xe')]('The\x20Ticket\x20ID\x20is:',_0x1c4ba6['id']);switch(_0x37986f['type']){case _0xbce9('0x57'):logger['info'](_0xbce9('0x58'),_0xbce9('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x37986f[_0xbce9('0x10')],_0x3e4d5d['id'],_0x1c4ba6['id']),'method':_0xbce9('0x11')});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x58'),_0xbce9('0x5b'));emit(util[_0xbce9('0x1d')](_0xbce9('0x5c'),_0xffd8a6['name']),_0xbce9('0x5d'),{'uri':util[_0xbce9('0x1d')]('%s/agent/tickets/%s',_0x37986f[_0xbce9('0x10')],_0x1c4ba6['id'])});break;default:logger['error'](_0xbce9('0x58'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1803ee){logger[_0xbce9('0x60')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1803ee,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x49765b,_0x4902d4,_0x41b4e3,_0x4852dd,_0x31f825,_0x3fdd0b,_0x40a5c1){var _0x3e3c5c,_0x405e06;_0x3fdd0b['remoteUri']=intUtil[_0xbce9('0x4c')](_0x3fdd0b[_0xbce9('0x10')]);_0x3fdd0b[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x3fdd0b[_0xbce9('0x4d')]);if(_0x40a5c1&&_0x40a5c1[_0xbce9('0x61')]&&_0x40a5c1[_0xbce9('0x61')]!==_0xbce9('0x62')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4902d4[_0xbce9('0x50')]=util['format'](_0xbce9('0x51'),_0x3fdd0b[_0xbce9('0x4d')],_0x4902d4['uniqueid'],md5(_0x4902d4['uniqueid']));}headers['Authorization']=getAuth(_0x3fdd0b);return getUser(_0x3fdd0b,_0x4852dd[_0xbce9('0x63')])['then'](function(_0x5558e6){_0x3e3c5c=_0x5558e6;logger[_0xbce9('0xe')]('The\x20User\x20ID\x20is:',_0x3e3c5c['id']);return getEndUser(_0x3fdd0b,_0x4902d4['destcalleridname'],_0x4902d4[_0xbce9('0x64')]);})[_0xbce9('0x19')](function(_0x8c28cf){_0x405e06=_0x8c28cf;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x405e06['id']);return getTicket(_0x3fdd0b,_0x3e3c5c,_0x405e06,_0x41b4e3,_0x4902d4);})[_0xbce9('0x19')](function(_0x260c98){if(_0x260c98){logger['info'](_0xbce9('0x65'),_0x260c98['id']);switch(_0x3fdd0b[_0xbce9('0x3e')]){case _0xbce9('0x57'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3fdd0b[_0xbce9('0x10')],_0x3e3c5c['id'],_0x260c98['id']),'method':'POST'});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xbce9('0x5c'),_0x4852dd[_0xbce9('0x14')]),'trigger:browser:url',{'uri':util[_0xbce9('0x1d')](_0xbce9('0x67'),_0x3fdd0b[_0xbce9('0x10')],_0x260c98['id'])});break;default:logger['error'](_0xbce9('0x66'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1b2cdb){logger[_0xbce9('0x60')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b2cdb,{'showHidden':!![],'depth':null}));});};exports[_0xbce9('0x68')]=function(_0x4af7f5,_0x63a8b6,_0xbf93c2,_0x51790e,_0x5d1f00,_0x1e1311){var _0x364ad1,_0x294920;_0x1e1311[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x1e1311[_0xbce9('0x10')]);_0x1e1311[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x1e1311['serverUrl']);if(_0x5d1f00&&_0x5d1f00[_0xbce9('0x4e')]){logger[_0xbce9('0xe')](_0xbce9('0x69'),_0xbce9('0x4f'));_0x63a8b6['recordingURL']=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x1e1311['serverUrl'],_0x63a8b6['uniqueid'],md5(_0x63a8b6[_0xbce9('0x52')]));}else{_0x63a8b6[_0xbce9('0x50')]='';}headers[_0xbce9('0x6a')]=getAuth(_0x1e1311);return getUser(_0x1e1311)[_0xbce9('0x19')](function(_0x27e73c){_0x364ad1=_0x27e73c;logger[_0xbce9('0xe')](_0xbce9('0x53'),_0x364ad1['id']);return getEndUser(_0x1e1311,_0x63a8b6[_0xbce9('0x54')],_0x63a8b6[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x52d9f6){_0x294920=_0x52d9f6;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x294920['id']);return getTicket(_0x1e1311,_0x364ad1,_0x294920,_0xbf93c2,_0x63a8b6);})[_0xbce9('0x19')](function(_0x408928){if(_0x408928){logger['info'](_0xbce9('0x65'),_0x408928['id']);}})[_0xbce9('0x5f')](function(_0x8b3562){logger['error'](_0xbce9('0x6b'),util['inspect'](_0x8b3562,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfc60=['Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','authType','%s:%s','username','password','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','GET','forEach','type','nameField','toLowerCase','content','string','idField','customField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','calleridname','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','count','Agent\x20found!','find','results'];(function(_0x1efe03,_0x55b566){var _0x30060c=function(_0x2fc6a6){while(--_0x2fc6a6){_0x1efe03['push'](_0x1efe03['shift']());}};_0x30060c(++_0x55b566);}(_0xfc60,0xb3));var _0x0fc6=function(_0x4e5b7c,_0x291c10){_0x4e5b7c=_0x4e5b7c-0x0;var _0x2c89af=_0xfc60[_0x4e5b7c];return _0x2c89af;};'use strict';var _=require(_0x0fc6('0x0'));var rp=require(_0x0fc6('0x1'));var md5=require('md5');var util=require(_0x0fc6('0x2'));var Redis=require(_0x0fc6('0x3'));var intUtil=require(_0x0fc6('0x4'));var config=require('../../../../config/environment');var logger=require(_0x0fc6('0x5'))(_0x0fc6('0x6'));config['redis']=_[_0x0fc6('0x7')](config[_0x0fc6('0x8')],{'host':_0x0fc6('0x9'),'port':0x18eb});var io=require(_0x0fc6('0xa'))(new Redis(config['redis']));function emit(_0x5e4bb7,_0x12db30,_0x292ee9){io['to'](_0x5e4bb7)[_0x0fc6('0xb')](_0x12db30,_0x292ee9);}var headers={'Content-Type':_0x0fc6('0xc'),'Accept':'application/json'};function getTicket(_0x3768f9,_0x60ef83,_0x2dccf1,_0x53e321,_0x18696c){logger[_0x0fc6('0xd')](_0x0fc6('0xe'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x10'),_0x3768f9['remoteUri']),'method':_0x0fc6('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x2dccf1['id'],'submitter_id':_0x60ef83?_0x60ef83['id']:undefined,'assignee_id':_0x60ef83?_0x60ef83['id']:undefined,'tags':getTags(_0x53e321['Tags'],_0x0fc6('0x12')),'subject':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x14')],_0x18696c,'\x20'),'description':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x15')],_0x18696c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0fc6('0x13')](_0x53e321['Descriptions'],_0x18696c,'\x0a')}},getCustomFields(_0x53e321[_0x0fc6('0x16')],_0x18696c))}})[_0x0fc6('0x17')](function(_0x12ee6d){logger[_0x0fc6('0xd')](_0x0fc6('0x18'));return _0x12ee6d['ticket'];});}function getUser(_0x1cf7fc,_0x15e2fb){if(intUtil[_0x0fc6('0x19')](_0x15e2fb)){logger['info'](_0x0fc6('0x1a'),_0x15e2fb);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x1cf7fc[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')]('type:user\x20role:agent\x20email:%s',_0x15e2fb)}})[_0x0fc6('0x17')](function(_0x36f029){if(_0x36f029[_0x0fc6('0x1d')]){logger[_0x0fc6('0xd')](_0x0fc6('0x1e'));return _[_0x0fc6('0x1f')](_0x36f029[_0x0fc6('0x20')],{'email':_0x15e2fb,'role':'agent'});}else{logger['info'](_0x0fc6('0x21'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x22'),_0x1cf7fc['remoteUri'])})[_0x0fc6('0x17')](function(_0x1a6bbe){logger['info'](_0x0fc6('0x23'));return _0x1a6bbe[_0x0fc6('0x24')];});}});}else{logger[_0x0fc6('0xd')](_0x0fc6('0x21'));return request({'uri':util['format']('%s/users/me.json',_0x1cf7fc[_0x0fc6('0x1c')])})[_0x0fc6('0x17')](function(_0x26662d){logger['info']('Admin\x20account\x20selected.');return _0x26662d[_0x0fc6('0x24')];});}}function getEndUser(_0x349b0b,_0x3476be,_0xbb8b47){logger[_0x0fc6('0xd')]('Searching\x20enduser\x20with\x20phone',_0xbb8b47);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x349b0b[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')](_0x0fc6('0x25'),_0xbb8b47)}})[_0x0fc6('0x17')](function(_0x3517ee){var _0x5f4f8c;if(_0x3517ee[_0x0fc6('0x20')][_0x0fc6('0x26')]){_0x3517ee['results']=_['filter'](_0x3517ee['results'],{'suspended':![],'role':'end-user'});if(_0x3517ee['results'][_0x0fc6('0x26')]){_0x5f4f8c=_[_0x0fc6('0x27')](_0x3517ee[_0x0fc6('0x20')]);}}if(_0x5f4f8c){logger[_0x0fc6('0xd')](_0x0fc6('0x28'));return _0x5f4f8c;}else{logger['info'](_0x0fc6('0x29'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x2a'),_0x349b0b['remoteUri']),'method':_0x0fc6('0x11'),'body':{'user':{'role':_0x0fc6('0x2b'),'name':util['format'](_0x0fc6('0x2c'),_0x3476be||_0xbb8b47),'phone':_0xbb8b47}}})['then'](function(_0x1a1376){logger[_0x0fc6('0xd')]('Enduser\x20created.');return _0x1a1376[_0x0fc6('0x24')];});}});}function getAuth(_0x2146d6){var _0x53be41;if(_0x2146d6[_0x0fc6('0x2d')]==='password'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x2e'),_0x2146d6[_0x0fc6('0x2f')],_0x2146d6[_0x0fc6('0x30')]);}else if(_0x2146d6[_0x0fc6('0x2d')]==='token'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x31'),_0x2146d6['username'],_0x2146d6['token']);}return util[_0x0fc6('0xf')](_0x0fc6('0x32'),new Buffer(_0x53be41)[_0x0fc6('0x33')]('base64'));}function request(_0x4bb4fb){logger[_0x0fc6('0x34')](_0x0fc6('0x35'),JSON['stringify'](_0x4bb4fb));return rp(_[_0x0fc6('0x7')](_0x4bb4fb,{'method':_0x0fc6('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x23f736,_0x545e9f){var _0x3129be=[];if(_0x23f736&&_0x23f736[_0x0fc6('0x26')]>0x0){_0x3129be=_['map'](_0x23f736,_0x545e9f);}return _0x3129be;}function getCustomFields(_0x5186e6,_0x4b5f30){var _0x5e87f7=[];var _0xb1c059={'custom_fields':[]};if(_0x5186e6['length']>0x0){_[_0x0fc6('0x37')](_0x5186e6,function(_0x207103){if(_0x207103[_0x0fc6('0x38')]==='string'&&_0x207103[_0x0fc6('0x39')]&&!_0x207103['customField']){_0xb1c059[_0x207103[_0x0fc6('0x39')][_0x0fc6('0x3a')]()]=_0x207103[_0x0fc6('0x3b')]['toString']();}else if(_0x207103['type']===_0x0fc6('0x3c')&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x207103[_0x0fc6('0x3b')][_0x0fc6('0x33')]()});}else if(_0x207103['type']===_0x0fc6('0x41')&&_0x207103['variableName']&&_0x207103['idField']&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x42')]]&&_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103['variableName']]['toString']()});}else if(_0x207103[_0x0fc6('0x38')]==='customVariable'&&_0x207103[_0x0fc6('0x43')]&&_0x207103['Variable']['name']&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]&&_0xb1c059['custom_fields'][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]['toString']()});}});}return _0xb1c059;}exports[_0x0fc6('0x44')]=function(_0x73a7b0,_0x4222dc,_0x79384d,_0xd19de5,_0x237a56,_0x5e7e79){var _0x2da81e,_0x2746b8;_0x5e7e79[_0x0fc6('0x1c')]=intUtil[_0x0fc6('0x45')](_0x5e7e79['remoteUri']);_0x5e7e79[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5e7e79[_0x0fc6('0x46')]);if(_0x237a56&&_0x237a56[_0x0fc6('0x47')]){logger['info']('[QUEUE]',_0x0fc6('0x48'));_0x4222dc[_0x0fc6('0x49')]=util[_0x0fc6('0xf')](_0x0fc6('0x4a'),_0x5e7e79[_0x0fc6('0x46')],_0x4222dc[_0x0fc6('0x4b')],md5(_0x4222dc[_0x0fc6('0x4b')]));}else{_0x4222dc[_0x0fc6('0x49')]='';}headers[_0x0fc6('0x4c')]=getAuth(_0x5e7e79);return getUser(_0x5e7e79,_0xd19de5[_0x0fc6('0x4d')])['then'](function(_0xc20e7){_0x2da81e=_0xc20e7;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x2da81e['id']);return getEndUser(_0x5e7e79,_0x4222dc['calleridname'],_0x4222dc[_0x0fc6('0x4f')]);})['then'](function(_0x42f526){_0x2746b8=_0x42f526;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x2746b8['id']);return getTicket(_0x5e7e79,_0x2da81e,_0x2746b8,_0x79384d,_0x4222dc);})[_0x0fc6('0x17')](function(_0x571ed6){if(_0x571ed6){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x571ed6['id']);switch(_0x5e7e79[_0x0fc6('0x38')]){case'integrationTab':logger[_0x0fc6('0xd')](_0x0fc6('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5e7e79[_0x0fc6('0x1c')],_0x2da81e['id'],_0x571ed6['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x52'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0xd19de5[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util[_0x0fc6('0xf')]('%s/agent/tickets/%s',_0x5e7e79['remoteUri'][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x571ed6['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x52'),_0x0fc6('0x5a'));}}})['catch'](function(_0x3122aa){logger[_0x0fc6('0x59')](_0x0fc6('0x5b'),util['inspect'](_0x3122aa,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x471654,_0x4f1d56,_0x483cb5,_0x11c2de,_0x385315,_0x5d20b8,_0x2f82c6){var _0x391142,_0x50c64;_0x5d20b8['remoteUri']=intUtil[_0x0fc6('0x45')](_0x5d20b8[_0x0fc6('0x1c')]);_0x5d20b8[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5d20b8['serverUrl']);if(_0x2f82c6&&_0x2f82c6[_0x0fc6('0x5c')]&&_0x2f82c6[_0x0fc6('0x5c')]!=='none'){logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x48'));_0x4f1d56[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5d20b8[_0x0fc6('0x46')],_0x4f1d56[_0x0fc6('0x4b')],md5(_0x4f1d56[_0x0fc6('0x4b')]));}headers[_0x0fc6('0x4c')]=getAuth(_0x5d20b8);return getUser(_0x5d20b8,_0x11c2de['email'])[_0x0fc6('0x17')](function(_0x1fe327){_0x391142=_0x1fe327;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x391142['id']);return getEndUser(_0x5d20b8,_0x4f1d56[_0x0fc6('0x5e')],_0x4f1d56[_0x0fc6('0x5f')]);})['then'](function(_0x52c2af){_0x50c64=_0x52c2af;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x50c64['id']);return getTicket(_0x5d20b8,_0x391142,_0x50c64,_0x483cb5,_0x4f1d56);})['then'](function(_0x3ba43f){if(_0x3ba43f){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x3ba43f['id']);switch(_0x5d20b8['type']){case _0x0fc6('0x60'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x61'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5d20b8['remoteUri'],_0x391142['id'],_0x3ba43f['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0x11c2de[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util['format'](_0x0fc6('0x62'),_0x5d20b8[_0x0fc6('0x1c')][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x3ba43f['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x5d'),_0x0fc6('0x5a'));}}})[_0x0fc6('0x63')](function(_0x508f66){logger[_0x0fc6('0x59')](_0x0fc6('0x64'),util[_0x0fc6('0x65')](_0x508f66,{'showHidden':!![],'depth':null}));});};exports[_0x0fc6('0x66')]=function(_0x410f37,_0x84e299,_0x1d6d83,_0x2cf1bb,_0x516432,_0x14983e){var _0x36d6ea,_0x5ece02;_0x14983e[_0x0fc6('0x1c')]=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x1c')]);_0x14983e['serverUrl']=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x46')]);if(_0x516432&&_0x516432[_0x0fc6('0x47')]){logger[_0x0fc6('0xd')]('['+_0x84e299['lastevent']['toUpperCase']()+']',_0x0fc6('0x48'));_0x84e299[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x14983e['serverUrl'],_0x84e299[_0x0fc6('0x4b')],md5(_0x84e299[_0x0fc6('0x4b')]));}else{_0x84e299['recordingURL']='';}headers[_0x0fc6('0x4c')]=getAuth(_0x14983e);return getUser(_0x14983e)[_0x0fc6('0x17')](function(_0x1a03f5){_0x36d6ea=_0x1a03f5;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x36d6ea['id']);return getEndUser(_0x14983e,_0x84e299[_0x0fc6('0x67')],_0x84e299[_0x0fc6('0x4f')]);})[_0x0fc6('0x17')](function(_0x152663){_0x5ece02=_0x152663;logger[_0x0fc6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x5ece02['id']);return getTicket(_0x14983e,_0x36d6ea,_0x5ece02,_0x1d6d83,_0x84e299);})['then'](function(_0x566300){if(_0x566300){logger['info'](_0x0fc6('0x51'),_0x566300['id']);}})[_0x0fc6('0x63')](function(_0x6d261a){logger[_0x0fc6('0x59')]('['+_0x84e299['lastevent'][_0x0fc6('0x68')]()+']'+_0x0fc6('0x69'),util[_0x0fc6('0x65')](_0x6d261a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file