Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / ami / trigger / integration / zendesk.js
index e446753..8751219 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xdcf0=['Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','type','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','[ABANDONED]','lodash','request-promise','util','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','getString','Subjects','Descriptions','Fields','then','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x3ab9ee,_0x4a74b8){var _0x82ee88=function(_0x6ccc7e){while(--_0x6ccc7e){_0x3ab9ee['push'](_0x3ab9ee['shift']());}};_0x82ee88(++_0x4a74b8);}(_0xdcf0,0xb8));var _0x0dcf=function(_0x5c897c,_0x317783){_0x5c897c=_0x5c897c-0x0;var _0x5b44f8=_0xdcf0[_0x5c897c];return _0x5b44f8;};'use strict';var _=require(_0x0dcf('0x0'));var rp=require(_0x0dcf('0x1'));var md5=require('md5');var util=require(_0x0dcf('0x2'));var Redis=require(_0x0dcf('0x3'));var intUtil=require('./util');var config=require(_0x0dcf('0x4'));var logger=require('../../../../config/logger')('zendesk');config[_0x0dcf('0x5')]=_[_0x0dcf('0x6')](config[_0x0dcf('0x5')],{'host':_0x0dcf('0x7'),'port':0x18eb});var io=require(_0x0dcf('0x8'))(new Redis(config['redis']));function emit(_0x9809c2,_0x4ea8e2,_0x37871c){io['to'](_0x9809c2)[_0x0dcf('0x9')](_0x4ea8e2,_0x37871c);}var headers={'Content-Type':_0x0dcf('0xa'),'Accept':_0x0dcf('0xa')};function getTicket(_0x17e8d6,_0x382d34,_0xdf6576,_0x54cf11,_0x1f346b){logger[_0x0dcf('0xb')](_0x0dcf('0xc'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0xe'),_0x17e8d6['remoteUri']),'method':'POST','body':{'ticket':_[_0x0dcf('0xf')]({'requester_id':_0xdf6576['id'],'submitter_id':_0x382d34?_0x382d34['id']:undefined,'assignee_id':_0x382d34?_0x382d34['id']:undefined,'tags':getTags(_0x54cf11['Tags'],'name'),'subject':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x11')],_0x1f346b,'\x20'),'description':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a')}},getCustomFields(_0x54cf11[_0x0dcf('0x13')],_0x1f346b))}})[_0x0dcf('0x14')](function(_0x5e35b6){logger[_0x0dcf('0xb')]('Ticket\x20created!');return _0x5e35b6['ticket'];});}function getUser(_0x27df28,_0x23dc2a){if(intUtil[_0x0dcf('0x15')](_0x23dc2a)){logger[_0x0dcf('0xb')]('Getting\x20agent\x20with\x20email',_0x23dc2a);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x27df28[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x18'),_0x23dc2a)}})[_0x0dcf('0x14')](function(_0x20fda2){if(_0x20fda2[_0x0dcf('0x19')]){logger[_0x0dcf('0xb')](_0x0dcf('0x1a'));return _['find'](_0x20fda2[_0x0dcf('0x1b')],{'email':_0x23dc2a,'role':_0x0dcf('0x1c')});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28[_0x0dcf('0x17')])})['then'](function(_0x4bd0e9){logger[_0x0dcf('0xb')](_0x0dcf('0x1f'));return _0x4bd0e9[_0x0dcf('0x20')];});}});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28['remoteUri'])})[_0x0dcf('0x14')](function(_0x44e061){logger['info'](_0x0dcf('0x1f'));return _0x44e061[_0x0dcf('0x20')];});}}function getEndUser(_0x43d8d5,_0x113418,_0x41a89e){logger[_0x0dcf('0xb')]('Searching\x20enduser\x20with\x20phone',_0x41a89e);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x43d8d5[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x21'),_0x41a89e)}})[_0x0dcf('0x14')](function(_0x125f1a){var _0x16c94f;if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x125f1a[_0x0dcf('0x1b')]=_[_0x0dcf('0x23')](_0x125f1a[_0x0dcf('0x1b')],{'suspended':![],'role':_0x0dcf('0x24')});if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x16c94f=_['first'](_0x125f1a[_0x0dcf('0x1b')]);}}if(_0x16c94f){logger[_0x0dcf('0xb')](_0x0dcf('0x25'));return _0x16c94f;}else{logger[_0x0dcf('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x43d8d5[_0x0dcf('0x17')]),'method':_0x0dcf('0x26'),'body':{'user':{'role':'end-user','name':util[_0x0dcf('0xd')](_0x0dcf('0x27'),_0x113418||_0x41a89e),'phone':_0x41a89e}}})['then'](function(_0x5de922){logger['info'](_0x0dcf('0x28'));return _0x5de922[_0x0dcf('0x20')];});}});}function getAuth(_0x4c4d09){var _0x49224d;if(_0x4c4d09[_0x0dcf('0x29')]===_0x0dcf('0x2a')){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2b'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2a')]);}else if(_0x4c4d09[_0x0dcf('0x29')]==='token'){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2d'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2e')]);}return util[_0x0dcf('0xd')](_0x0dcf('0x2f'),new Buffer(_0x49224d)['toString'](_0x0dcf('0x30')));}function request(_0x23ad91){logger[_0x0dcf('0x31')](_0x0dcf('0x32'),JSON[_0x0dcf('0x33')](_0x23ad91));return rp(_[_0x0dcf('0x6')](_0x23ad91,{'method':_0x0dcf('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x18695b,_0x39107d){var _0x26bc43=[];if(_0x18695b&&_0x18695b['length']>0x0){_0x26bc43=_['map'](_0x18695b,_0x39107d);}return _0x26bc43;}function getCustomFields(_0x277f22,_0x2125cd){var _0x2c7f8f=[];var _0x1229ad={'custom_fields':[]};if(_0x277f22[_0x0dcf('0x22')]>0x0){_[_0x0dcf('0x35')](_0x277f22,function(_0x216da9){if(_0x216da9['type']==='string'&&_0x216da9[_0x0dcf('0x36')]&&!_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x216da9[_0x0dcf('0x36')][_0x0dcf('0x38')]()]=_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]();}else if(_0x216da9['type']===_0x0dcf('0x3b')&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]==='variable'&&_0x216da9['variableName']&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9[_0x0dcf('0x40')]]&&_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['variableName']][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]===_0x0dcf('0x41')&&_0x216da9[_0x0dcf('0x42')]&&_0x216da9[_0x0dcf('0x42')][_0x0dcf('0x43')]&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]&&_0x1229ad['custom_fields'][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]['toString']()});}});}return _0x1229ad;}exports[_0x0dcf('0x44')]=function(_0xaa1a79,_0x49ff0e,_0x2e58b3,_0x4874ba,_0x50e1e3,_0x55f90f){var _0x24f692,_0x3451b7;_0x55f90f[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x55f90f[_0x0dcf('0x17')]);_0x55f90f[_0x0dcf('0x46')]=intUtil['stripTrailingSlash'](_0x55f90f[_0x0dcf('0x46')]);if(_0x50e1e3&&_0x50e1e3[_0x0dcf('0x47')]){logger[_0x0dcf('0xb')]('[QUEUE]',_0x0dcf('0x48'));_0x49ff0e[_0x0dcf('0x49')]=util[_0x0dcf('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x55f90f[_0x0dcf('0x46')],_0x49ff0e[_0x0dcf('0x4a')],md5(_0x49ff0e[_0x0dcf('0x4a')]));}else{_0x49ff0e['recordingURL']='';}headers[_0x0dcf('0x4b')]=getAuth(_0x55f90f);return getUser(_0x55f90f,_0x4874ba[_0x0dcf('0x4c')])['then'](function(_0x55e308){_0x24f692=_0x55e308;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x24f692['id']);return getEndUser(_0x55f90f,_0x49ff0e[_0x0dcf('0x4e')],_0x49ff0e[_0x0dcf('0x4f')]);})[_0x0dcf('0x14')](function(_0x13a7ee){_0x3451b7=_0x13a7ee;logger['info'](_0x0dcf('0x50'),_0x3451b7['id']);return getTicket(_0x55f90f,_0x24f692,_0x3451b7,_0x2e58b3,_0x49ff0e);})[_0x0dcf('0x14')](function(_0x40b912){if(_0x40b912){logger[_0x0dcf('0xb')](_0x0dcf('0x51'),_0x40b912['id']);switch(_0x55f90f['type']){case'integrationTab':logger['info'](_0x0dcf('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x53'),_0x55f90f[_0x0dcf('0x17')],_0x24f692['id'],_0x40b912['id']),'method':'POST'});case'newTab':logger[_0x0dcf('0xb')](_0x0dcf('0x52'),_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x4874ba[_0x0dcf('0x43')]),_0x0dcf('0x56'),{'uri':util[_0x0dcf('0xd')](_0x0dcf('0x57'),_0x55f90f[_0x0dcf('0x17')],_0x40b912['id'])});break;default:logger[_0x0dcf('0x58')](_0x0dcf('0x52'),_0x0dcf('0x59'));}}})['catch'](function(_0x2c5c1d){logger[_0x0dcf('0x58')](_0x0dcf('0x5a'),util[_0x0dcf('0x5b')](_0x2c5c1d,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x5c')]=function(_0x2df879,_0x53032f,_0x570577,_0x5ea399,_0x5a18b4,_0x2e07ab,_0x1e064b){var _0x2127e4,_0x189c1a;_0x2e07ab[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x2e07ab[_0x0dcf('0x17')]);_0x2e07ab['serverUrl']=intUtil['stripTrailingSlash'](_0x2e07ab[_0x0dcf('0x46')]);if(_0x1e064b&&_0x1e064b['recordingFormat']&&_0x1e064b[_0x0dcf('0x5d')]!==_0x0dcf('0x5e')){logger['info'](_0x0dcf('0x5f'),'Recording\x20is\x20enabled!');_0x53032f['recordingURL']=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x2e07ab[_0x0dcf('0x46')],_0x53032f[_0x0dcf('0x4a')],md5(_0x53032f['uniqueid']));}headers[_0x0dcf('0x4b')]=getAuth(_0x2e07ab);return getUser(_0x2e07ab,_0x5ea399[_0x0dcf('0x4c')])['then'](function(_0xdb5ad5){_0x2127e4=_0xdb5ad5;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x2127e4['id']);return getEndUser(_0x2e07ab,_0x53032f[_0x0dcf('0x61')],_0x53032f[_0x0dcf('0x62')]);})[_0x0dcf('0x14')](function(_0x3ea0ae){_0x189c1a=_0x3ea0ae;logger[_0x0dcf('0xb')]('The\x20Enduser\x20ID\x20is:',_0x189c1a['id']);return getTicket(_0x2e07ab,_0x2127e4,_0x189c1a,_0x570577,_0x53032f);})[_0x0dcf('0x14')](function(_0x2323f6){if(_0x2323f6){logger[_0x0dcf('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2323f6['id']);switch(_0x2e07ab[_0x0dcf('0x3f')]){case _0x0dcf('0x63'):logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x64'));return request({'uri':util['format'](_0x0dcf('0x53'),_0x2e07ab[_0x0dcf('0x17')],_0x2127e4['id'],_0x2323f6['id']),'method':_0x0dcf('0x26')});case'newTab':logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x5ea399['name']),_0x0dcf('0x56'),{'uri':util['format'](_0x0dcf('0x57'),_0x2e07ab[_0x0dcf('0x17')],_0x2323f6['id'])});break;default:logger['error'](_0x0dcf('0x5f'),_0x0dcf('0x59'));}}})[_0x0dcf('0x65')](function(_0xbd8c87){logger[_0x0dcf('0x58')](_0x0dcf('0x66'),util[_0x0dcf('0x5b')](_0xbd8c87,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x67')]=function(_0x291b77,_0x43f497,_0x44ab6b,_0x2ea1ba,_0x322801,_0x4f3fcb){var _0x4b3dda,_0x4edd30;_0x4f3fcb[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb[_0x0dcf('0x17')]);_0x4f3fcb[_0x0dcf('0x46')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb['serverUrl']);if(_0x322801&&_0x322801[_0x0dcf('0x47')]){logger['info'](_0x0dcf('0x68'),'Recording\x20is\x20enabled!');_0x43f497[_0x0dcf('0x49')]=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x4f3fcb[_0x0dcf('0x46')],_0x43f497[_0x0dcf('0x4a')],md5(_0x43f497[_0x0dcf('0x4a')]));}else{_0x43f497[_0x0dcf('0x49')]='';}headers[_0x0dcf('0x4b')]=getAuth(_0x4f3fcb);return getUser(_0x4f3fcb)[_0x0dcf('0x14')](function(_0x36d625){_0x4b3dda=_0x36d625;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x4b3dda['id']);return getEndUser(_0x4f3fcb,_0x43f497['calleridname'],_0x43f497['calleridnum']);})['then'](function(_0x339b26){_0x4edd30=_0x339b26;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4edd30['id']);return getTicket(_0x4f3fcb,_0x4b3dda,_0x4edd30,_0x44ab6b,_0x43f497);})[_0x0dcf('0x14')](function(_0x2d83ab){if(_0x2d83ab){logger['info'](_0x0dcf('0x51'),_0x2d83ab['id']);}})[_0x0dcf('0x65')](function(_0x5a8fc3){logger[_0x0dcf('0x58')]('[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration',util[_0x0dcf('0x5b')](_0x5a8fc3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfc60=['Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','authType','%s:%s','username','password','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','GET','forEach','type','nameField','toLowerCase','content','string','idField','customField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','calleridname','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','count','Agent\x20found!','find','results'];(function(_0x1efe03,_0x55b566){var _0x30060c=function(_0x2fc6a6){while(--_0x2fc6a6){_0x1efe03['push'](_0x1efe03['shift']());}};_0x30060c(++_0x55b566);}(_0xfc60,0xb3));var _0x0fc6=function(_0x4e5b7c,_0x291c10){_0x4e5b7c=_0x4e5b7c-0x0;var _0x2c89af=_0xfc60[_0x4e5b7c];return _0x2c89af;};'use strict';var _=require(_0x0fc6('0x0'));var rp=require(_0x0fc6('0x1'));var md5=require('md5');var util=require(_0x0fc6('0x2'));var Redis=require(_0x0fc6('0x3'));var intUtil=require(_0x0fc6('0x4'));var config=require('../../../../config/environment');var logger=require(_0x0fc6('0x5'))(_0x0fc6('0x6'));config['redis']=_[_0x0fc6('0x7')](config[_0x0fc6('0x8')],{'host':_0x0fc6('0x9'),'port':0x18eb});var io=require(_0x0fc6('0xa'))(new Redis(config['redis']));function emit(_0x5e4bb7,_0x12db30,_0x292ee9){io['to'](_0x5e4bb7)[_0x0fc6('0xb')](_0x12db30,_0x292ee9);}var headers={'Content-Type':_0x0fc6('0xc'),'Accept':'application/json'};function getTicket(_0x3768f9,_0x60ef83,_0x2dccf1,_0x53e321,_0x18696c){logger[_0x0fc6('0xd')](_0x0fc6('0xe'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x10'),_0x3768f9['remoteUri']),'method':_0x0fc6('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x2dccf1['id'],'submitter_id':_0x60ef83?_0x60ef83['id']:undefined,'assignee_id':_0x60ef83?_0x60ef83['id']:undefined,'tags':getTags(_0x53e321['Tags'],_0x0fc6('0x12')),'subject':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x14')],_0x18696c,'\x20'),'description':intUtil[_0x0fc6('0x13')](_0x53e321[_0x0fc6('0x15')],_0x18696c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0fc6('0x13')](_0x53e321['Descriptions'],_0x18696c,'\x0a')}},getCustomFields(_0x53e321[_0x0fc6('0x16')],_0x18696c))}})[_0x0fc6('0x17')](function(_0x12ee6d){logger[_0x0fc6('0xd')](_0x0fc6('0x18'));return _0x12ee6d['ticket'];});}function getUser(_0x1cf7fc,_0x15e2fb){if(intUtil[_0x0fc6('0x19')](_0x15e2fb)){logger['info'](_0x0fc6('0x1a'),_0x15e2fb);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x1cf7fc[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')]('type:user\x20role:agent\x20email:%s',_0x15e2fb)}})[_0x0fc6('0x17')](function(_0x36f029){if(_0x36f029[_0x0fc6('0x1d')]){logger[_0x0fc6('0xd')](_0x0fc6('0x1e'));return _[_0x0fc6('0x1f')](_0x36f029[_0x0fc6('0x20')],{'email':_0x15e2fb,'role':'agent'});}else{logger['info'](_0x0fc6('0x21'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x22'),_0x1cf7fc['remoteUri'])})[_0x0fc6('0x17')](function(_0x1a6bbe){logger['info'](_0x0fc6('0x23'));return _0x1a6bbe[_0x0fc6('0x24')];});}});}else{logger[_0x0fc6('0xd')](_0x0fc6('0x21'));return request({'uri':util['format']('%s/users/me.json',_0x1cf7fc[_0x0fc6('0x1c')])})[_0x0fc6('0x17')](function(_0x26662d){logger['info']('Admin\x20account\x20selected.');return _0x26662d[_0x0fc6('0x24')];});}}function getEndUser(_0x349b0b,_0x3476be,_0xbb8b47){logger[_0x0fc6('0xd')]('Searching\x20enduser\x20with\x20phone',_0xbb8b47);return request({'uri':util['format'](_0x0fc6('0x1b'),_0x349b0b[_0x0fc6('0x1c')]),'qs':{'query':util[_0x0fc6('0xf')](_0x0fc6('0x25'),_0xbb8b47)}})[_0x0fc6('0x17')](function(_0x3517ee){var _0x5f4f8c;if(_0x3517ee[_0x0fc6('0x20')][_0x0fc6('0x26')]){_0x3517ee['results']=_['filter'](_0x3517ee['results'],{'suspended':![],'role':'end-user'});if(_0x3517ee['results'][_0x0fc6('0x26')]){_0x5f4f8c=_[_0x0fc6('0x27')](_0x3517ee[_0x0fc6('0x20')]);}}if(_0x5f4f8c){logger[_0x0fc6('0xd')](_0x0fc6('0x28'));return _0x5f4f8c;}else{logger['info'](_0x0fc6('0x29'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x2a'),_0x349b0b['remoteUri']),'method':_0x0fc6('0x11'),'body':{'user':{'role':_0x0fc6('0x2b'),'name':util['format'](_0x0fc6('0x2c'),_0x3476be||_0xbb8b47),'phone':_0xbb8b47}}})['then'](function(_0x1a1376){logger[_0x0fc6('0xd')]('Enduser\x20created.');return _0x1a1376[_0x0fc6('0x24')];});}});}function getAuth(_0x2146d6){var _0x53be41;if(_0x2146d6[_0x0fc6('0x2d')]==='password'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x2e'),_0x2146d6[_0x0fc6('0x2f')],_0x2146d6[_0x0fc6('0x30')]);}else if(_0x2146d6[_0x0fc6('0x2d')]==='token'){_0x53be41=util[_0x0fc6('0xf')](_0x0fc6('0x31'),_0x2146d6['username'],_0x2146d6['token']);}return util[_0x0fc6('0xf')](_0x0fc6('0x32'),new Buffer(_0x53be41)[_0x0fc6('0x33')]('base64'));}function request(_0x4bb4fb){logger[_0x0fc6('0x34')](_0x0fc6('0x35'),JSON['stringify'](_0x4bb4fb));return rp(_[_0x0fc6('0x7')](_0x4bb4fb,{'method':_0x0fc6('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x23f736,_0x545e9f){var _0x3129be=[];if(_0x23f736&&_0x23f736[_0x0fc6('0x26')]>0x0){_0x3129be=_['map'](_0x23f736,_0x545e9f);}return _0x3129be;}function getCustomFields(_0x5186e6,_0x4b5f30){var _0x5e87f7=[];var _0xb1c059={'custom_fields':[]};if(_0x5186e6['length']>0x0){_[_0x0fc6('0x37')](_0x5186e6,function(_0x207103){if(_0x207103[_0x0fc6('0x38')]==='string'&&_0x207103[_0x0fc6('0x39')]&&!_0x207103['customField']){_0xb1c059[_0x207103[_0x0fc6('0x39')][_0x0fc6('0x3a')]()]=_0x207103[_0x0fc6('0x3b')]['toString']();}else if(_0x207103['type']===_0x0fc6('0x3c')&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x207103[_0x0fc6('0x3b')][_0x0fc6('0x33')]()});}else if(_0x207103['type']===_0x0fc6('0x41')&&_0x207103['variableName']&&_0x207103['idField']&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x42')]]&&_0xb1c059[_0x0fc6('0x3f')][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103['variableName']]['toString']()});}else if(_0x207103[_0x0fc6('0x38')]==='customVariable'&&_0x207103[_0x0fc6('0x43')]&&_0x207103['Variable']['name']&&_0x207103[_0x0fc6('0x3d')]&&_0x207103[_0x0fc6('0x3e')]){_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]&&_0xb1c059['custom_fields'][_0x0fc6('0x40')]({'id':_0x207103[_0x0fc6('0x3d')],'value':_0x4b5f30[_0x207103[_0x0fc6('0x43')][_0x0fc6('0x12')][_0x0fc6('0x3a')]()]['toString']()});}});}return _0xb1c059;}exports[_0x0fc6('0x44')]=function(_0x73a7b0,_0x4222dc,_0x79384d,_0xd19de5,_0x237a56,_0x5e7e79){var _0x2da81e,_0x2746b8;_0x5e7e79[_0x0fc6('0x1c')]=intUtil[_0x0fc6('0x45')](_0x5e7e79['remoteUri']);_0x5e7e79[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5e7e79[_0x0fc6('0x46')]);if(_0x237a56&&_0x237a56[_0x0fc6('0x47')]){logger['info']('[QUEUE]',_0x0fc6('0x48'));_0x4222dc[_0x0fc6('0x49')]=util[_0x0fc6('0xf')](_0x0fc6('0x4a'),_0x5e7e79[_0x0fc6('0x46')],_0x4222dc[_0x0fc6('0x4b')],md5(_0x4222dc[_0x0fc6('0x4b')]));}else{_0x4222dc[_0x0fc6('0x49')]='';}headers[_0x0fc6('0x4c')]=getAuth(_0x5e7e79);return getUser(_0x5e7e79,_0xd19de5[_0x0fc6('0x4d')])['then'](function(_0xc20e7){_0x2da81e=_0xc20e7;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x2da81e['id']);return getEndUser(_0x5e7e79,_0x4222dc['calleridname'],_0x4222dc[_0x0fc6('0x4f')]);})['then'](function(_0x42f526){_0x2746b8=_0x42f526;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x2746b8['id']);return getTicket(_0x5e7e79,_0x2da81e,_0x2746b8,_0x79384d,_0x4222dc);})[_0x0fc6('0x17')](function(_0x571ed6){if(_0x571ed6){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x571ed6['id']);switch(_0x5e7e79[_0x0fc6('0x38')]){case'integrationTab':logger[_0x0fc6('0xd')](_0x0fc6('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5e7e79[_0x0fc6('0x1c')],_0x2da81e['id'],_0x571ed6['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x52'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0xd19de5[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util[_0x0fc6('0xf')]('%s/agent/tickets/%s',_0x5e7e79['remoteUri'][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x571ed6['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x52'),_0x0fc6('0x5a'));}}})['catch'](function(_0x3122aa){logger[_0x0fc6('0x59')](_0x0fc6('0x5b'),util['inspect'](_0x3122aa,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x471654,_0x4f1d56,_0x483cb5,_0x11c2de,_0x385315,_0x5d20b8,_0x2f82c6){var _0x391142,_0x50c64;_0x5d20b8['remoteUri']=intUtil[_0x0fc6('0x45')](_0x5d20b8[_0x0fc6('0x1c')]);_0x5d20b8[_0x0fc6('0x46')]=intUtil[_0x0fc6('0x45')](_0x5d20b8['serverUrl']);if(_0x2f82c6&&_0x2f82c6[_0x0fc6('0x5c')]&&_0x2f82c6[_0x0fc6('0x5c')]!=='none'){logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x48'));_0x4f1d56[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5d20b8[_0x0fc6('0x46')],_0x4f1d56[_0x0fc6('0x4b')],md5(_0x4f1d56[_0x0fc6('0x4b')]));}headers[_0x0fc6('0x4c')]=getAuth(_0x5d20b8);return getUser(_0x5d20b8,_0x11c2de['email'])[_0x0fc6('0x17')](function(_0x1fe327){_0x391142=_0x1fe327;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x391142['id']);return getEndUser(_0x5d20b8,_0x4f1d56[_0x0fc6('0x5e')],_0x4f1d56[_0x0fc6('0x5f')]);})['then'](function(_0x52c2af){_0x50c64=_0x52c2af;logger[_0x0fc6('0xd')](_0x0fc6('0x50'),_0x50c64['id']);return getTicket(_0x5d20b8,_0x391142,_0x50c64,_0x483cb5,_0x4f1d56);})['then'](function(_0x3ba43f){if(_0x3ba43f){logger[_0x0fc6('0xd')](_0x0fc6('0x51'),_0x3ba43f['id']);switch(_0x5d20b8['type']){case _0x0fc6('0x60'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x61'));return request({'uri':util[_0x0fc6('0xf')](_0x0fc6('0x53'),_0x5d20b8['remoteUri'],_0x391142['id'],_0x3ba43f['id']),'method':'POST'});case _0x0fc6('0x54'):logger[_0x0fc6('0xd')](_0x0fc6('0x5d'),_0x0fc6('0x55'));emit(util[_0x0fc6('0xf')]('user:%s',_0x11c2de[_0x0fc6('0x12')]),_0x0fc6('0x56'),{'uri':util['format'](_0x0fc6('0x62'),_0x5d20b8[_0x0fc6('0x1c')][_0x0fc6('0x57')](_0x0fc6('0x58'),''),_0x3ba43f['id'])});break;default:logger[_0x0fc6('0x59')](_0x0fc6('0x5d'),_0x0fc6('0x5a'));}}})[_0x0fc6('0x63')](function(_0x508f66){logger[_0x0fc6('0x59')](_0x0fc6('0x64'),util[_0x0fc6('0x65')](_0x508f66,{'showHidden':!![],'depth':null}));});};exports[_0x0fc6('0x66')]=function(_0x410f37,_0x84e299,_0x1d6d83,_0x2cf1bb,_0x516432,_0x14983e){var _0x36d6ea,_0x5ece02;_0x14983e[_0x0fc6('0x1c')]=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x1c')]);_0x14983e['serverUrl']=intUtil['stripTrailingSlash'](_0x14983e[_0x0fc6('0x46')]);if(_0x516432&&_0x516432[_0x0fc6('0x47')]){logger[_0x0fc6('0xd')]('['+_0x84e299['lastevent']['toUpperCase']()+']',_0x0fc6('0x48'));_0x84e299[_0x0fc6('0x49')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x14983e['serverUrl'],_0x84e299[_0x0fc6('0x4b')],md5(_0x84e299[_0x0fc6('0x4b')]));}else{_0x84e299['recordingURL']='';}headers[_0x0fc6('0x4c')]=getAuth(_0x14983e);return getUser(_0x14983e)[_0x0fc6('0x17')](function(_0x1a03f5){_0x36d6ea=_0x1a03f5;logger[_0x0fc6('0xd')](_0x0fc6('0x4e'),_0x36d6ea['id']);return getEndUser(_0x14983e,_0x84e299[_0x0fc6('0x67')],_0x84e299[_0x0fc6('0x4f')]);})[_0x0fc6('0x17')](function(_0x152663){_0x5ece02=_0x152663;logger[_0x0fc6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x5ece02['id']);return getTicket(_0x14983e,_0x36d6ea,_0x5ece02,_0x1d6d83,_0x84e299);})['then'](function(_0x566300){if(_0x566300){logger['info'](_0x0fc6('0x51'),_0x566300['id']);}})[_0x0fc6('0x63')](function(_0x6d261a){logger[_0x0fc6('0x59')]('['+_0x84e299['lastevent'][_0x0fc6('0x68')]()+']'+_0x0fc6('0x69'),util[_0x0fc6('0x65')](_0x6d261a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file