// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9b8e=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','zendesk','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','token','%s/token:%s','toString','defaults','map','forEach','type','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName'];(function(_0x563275,_0x2cf803){var _0x437a59=function(_0x3fa3b4){while(--_0x3fa3b4){_0x563275['push'](_0x563275['shift']());}};_0x437a59(++_0x2cf803);}(_0x9b8e,0x158));var _0xe9b8=function(_0x304705,_0x5bc993){_0x304705=_0x304705-0x0;var _0x53b1a1=_0x9b8e[_0x304705];return _0x53b1a1;};'use strict';var _=require(_0xe9b8('0x0'));var rp=require('request-promise');var md5=require(_0xe9b8('0x1'));var util=require(_0xe9b8('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xe9b8('0x3'));var logger=require('../../../../config/logger')(_0xe9b8('0x4'));config[_0xe9b8('0x5')]=_['defaults'](config[_0xe9b8('0x5')],{'host':_0xe9b8('0x6'),'port':0x18eb});var io=require(_0xe9b8('0x7'))(new Redis(config[_0xe9b8('0x5')]));function emit(_0x4ae5fa,_0x3b67fe,_0x4fe774){io['to'](_0x4ae5fa)['emit'](_0x3b67fe,_0x4fe774);}var headers={'Content-Type':_0xe9b8('0x8'),'Accept':_0xe9b8('0x8')};function getTicket(_0x65e43c,_0xfc57d9,_0x4aab24,_0x5ead88,_0x4cb688){logger[_0xe9b8('0x9')](_0xe9b8('0xa'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0xc'),_0x65e43c[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'ticket':_[_0xe9b8('0xf')]({'requester_id':_0x4aab24['id'],'submitter_id':_0xfc57d9?_0xfc57d9['id']:undefined,'assignee_id':_0xfc57d9?_0xfc57d9['id']:undefined,'tags':getTags(_0x5ead88[_0xe9b8('0x10')],_0xe9b8('0x11')),'subject':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x13')],_0x4cb688,'\x20'),'description':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x14')],_0x4cb688,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5ead88['Descriptions'],_0x4cb688,'\x0a')}},getCustomFields(_0x5ead88['Fields'],_0x4cb688))}})['then'](function(_0x38f287){logger['info']('Ticket\x20created!');return _0x38f287[_0xe9b8('0x15')];});}function getUser(_0x13933a,_0x202e94){if(intUtil[_0xe9b8('0x16')](_0x202e94)){logger[_0xe9b8('0x9')](_0xe9b8('0x17'),_0x202e94);return request({'uri':util['format'](_0xe9b8('0x18'),_0x13933a[_0xe9b8('0xd')]),'qs':{'query':util[_0xe9b8('0xb')](_0xe9b8('0x19'),_0x202e94)}})[_0xe9b8('0x1a')](function(_0xef83d8){if(_0xef83d8['count']){logger[_0xe9b8('0x9')]('Agent\x20found!');return _[_0xe9b8('0x1b')](_0xef83d8[_0xe9b8('0x1c')],{'email':_0x202e94,'role':_0xe9b8('0x1d')});}else{logger['info'](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a[_0xe9b8('0xd')])})[_0xe9b8('0x1a')](function(_0x542304){logger[_0xe9b8('0x9')]('Admin\x20account\x20selected.');return _0x542304[_0xe9b8('0x20')];});}});}else{logger[_0xe9b8('0x9')](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a['remoteUri'])})['then'](function(_0x15dca4){logger[_0xe9b8('0x9')](_0xe9b8('0x21'));return _0x15dca4['user'];});}}function getEndUser(_0x51c940,_0x277f5a,_0x4d3cea){logger[_0xe9b8('0x9')]('Searching\x20enduser\x20with\x20phone',_0x4d3cea);return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x18'),_0x51c940[_0xe9b8('0xd')]),'qs':{'query':util['format'](_0xe9b8('0x22'),_0x4d3cea)}})['then'](function(_0x437b88){var _0x556ce6;if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x437b88[_0xe9b8('0x1c')]=_[_0xe9b8('0x24')](_0x437b88[_0xe9b8('0x1c')],{'suspended':![],'role':_0xe9b8('0x25')});if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x556ce6=_['first'](_0x437b88[_0xe9b8('0x1c')]);}}if(_0x556ce6){logger[_0xe9b8('0x9')](_0xe9b8('0x26'));return _0x556ce6;}else{logger[_0xe9b8('0x9')](_0xe9b8('0x27'));return request({'uri':util['format'](_0xe9b8('0x28'),_0x51c940[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'user':{'role':_0xe9b8('0x25'),'name':util[_0xe9b8('0xb')](_0xe9b8('0x29'),_0x277f5a||_0x4d3cea),'phone':_0x4d3cea}}})['then'](function(_0x5cf31c){logger['info']('Enduser\x20created.');return _0x5cf31c[_0xe9b8('0x20')];});}});}function getAuth(_0x2c077b){var _0x47dc52;if(_0x2c077b['authType']===_0xe9b8('0x2a')){_0x47dc52=util['format']('%s:%s',_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2a')]);}else if(_0x2c077b['authType']===_0xe9b8('0x2c')){_0x47dc52=util[_0xe9b8('0xb')](_0xe9b8('0x2d'),_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2c')]);}return util['format']('Basic\x20%s',new Buffer(_0x47dc52)[_0xe9b8('0x2e')]('base64'));}function request(_0x19b9b9){logger['debug']('[HTTP]',JSON['stringify'](_0x19b9b9));return rp(_[_0xe9b8('0x2f')](_0x19b9b9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x1af749,_0x48f01b){var _0x586670=[];if(_0x1af749&&_0x1af749['length']>0x0){_0x586670=_[_0xe9b8('0x30')](_0x1af749,_0x48f01b);}return _0x586670;}function getCustomFields(_0x32260b,_0x367bc2){var _0xaed6b6=[];var _0x3e8a3f={'custom_fields':[]};if(_0x32260b[_0xe9b8('0x23')]>0x0){_[_0xe9b8('0x31')](_0x32260b,function(_0x393382){if(_0x393382[_0xe9b8('0x32')]==='string'&&_0x393382['nameField']&&!_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0x393382['nameField'][_0xe9b8('0x34')]()]=_0x393382[_0xe9b8('0x35')][_0xe9b8('0x2e')]();}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x36')&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0xe9b8('0x38')][_0xe9b8('0x39')]({'id':_0x393382[_0xe9b8('0x37')],'value':_0x393382['content'][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3a')&&_0x393382[_0xe9b8('0x3b')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x367bc2[_0x393382['variableName']]&&_0x3e8a3f['custom_fields'][_0xe9b8('0x39')]({'id':_0x393382['idField'],'value':_0x367bc2[_0x393382[_0xe9b8('0x3b')]][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3c')&&_0x393382[_0xe9b8('0x3d')]&&_0x393382['Variable'][_0xe9b8('0x11')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382['customField']){_0x367bc2[_0x393382[_0xe9b8('0x3d')][_0xe9b8('0x11')][_0xe9b8('0x34')]()]&&_0x3e8a3f['custom_fields']['push']({'id':_0x393382[_0xe9b8('0x37')],'value':_0x367bc2[_0x393382['Variable'][_0xe9b8('0x11')]['toLowerCase']()][_0xe9b8('0x2e')]()});}});}return _0x3e8a3f;}exports[_0xe9b8('0x3e')]=function(_0x3d286b,_0x56147c,_0x36ddbc,_0x48a285,_0x3a4d6b,_0x4d11b6){var _0x15f720,_0xd144d9;_0x4d11b6['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0xd')]);_0x4d11b6[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0x40')]);if(_0x3a4d6b&&_0x3a4d6b[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('[QUEUE]',_0xe9b8('0x42'));_0x56147c[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x4d11b6['serverUrl'],_0x56147c[_0xe9b8('0x45')],md5(_0x56147c[_0xe9b8('0x45')]));}else{_0x56147c[_0xe9b8('0x43')]='';}headers[_0xe9b8('0x46')]=getAuth(_0x4d11b6);return getUser(_0x4d11b6,_0x48a285[_0xe9b8('0x47')])[_0xe9b8('0x1a')](function(_0x5dc32e){_0x15f720=_0x5dc32e;logger[_0xe9b8('0x9')]('The\x20User\x20ID\x20is:',_0x15f720['id']);return getEndUser(_0x4d11b6,_0x56147c[_0xe9b8('0x48')],_0x56147c[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x28ac67){_0xd144d9=_0x28ac67;logger[_0xe9b8('0x9')]('The\x20Enduser\x20ID\x20is:',_0xd144d9['id']);return getTicket(_0x4d11b6,_0x15f720,_0xd144d9,_0x36ddbc,_0x56147c);})[_0xe9b8('0x1a')](function(_0x356acf){if(_0x356acf){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x356acf['id']);switch(_0x4d11b6['type']){case _0xe9b8('0x4b'):logger['info'](_0xe9b8('0x4c'),_0xe9b8('0x4d'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x4e'),_0x4d11b6[_0xe9b8('0xd')],_0x15f720['id'],_0x356acf['id']),'method':_0xe9b8('0xe')});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')]('user:%s',_0x48a285[_0xe9b8('0x11')]),'trigger:browser:url',{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x4d11b6[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x356acf['id'])});break;default:logger[_0xe9b8('0x51')](_0xe9b8('0x4c'),_0xe9b8('0x52'));}}})['catch'](function(_0x5789d7){logger[_0xe9b8('0x51')](_0xe9b8('0x53'),util[_0xe9b8('0x54')](_0x5789d7,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x55')]=function(_0x666b80,_0x5b2e93,_0x3d6e58,_0x166a3c,_0x5aa621,_0x42206d,_0x554196){var _0x4471fe,_0x2e9014;_0x42206d[_0xe9b8('0xd')]=intUtil[_0xe9b8('0x3f')](_0x42206d[_0xe9b8('0xd')]);_0x42206d['serverUrl']=intUtil['stripTrailingSlash'](_0x42206d['serverUrl']);if(_0x554196&&_0x554196[_0xe9b8('0x56')]&&_0x554196[_0xe9b8('0x56')]!==_0xe9b8('0x57')){logger[_0xe9b8('0x9')]('[OUTBOUND]',_0xe9b8('0x42'));_0x5b2e93[_0xe9b8('0x43')]=util[_0xe9b8('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42206d[_0xe9b8('0x40')],_0x5b2e93[_0xe9b8('0x45')],md5(_0x5b2e93[_0xe9b8('0x45')]));}headers[_0xe9b8('0x46')]=getAuth(_0x42206d);return getUser(_0x42206d,_0x166a3c['email'])['then'](function(_0x1794d6){_0x4471fe=_0x1794d6;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x4471fe['id']);return getEndUser(_0x42206d,_0x5b2e93[_0xe9b8('0x59')],_0x5b2e93[_0xe9b8('0x5a')]);})['then'](function(_0x63af25){_0x2e9014=_0x63af25;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x2e9014['id']);return getTicket(_0x42206d,_0x4471fe,_0x2e9014,_0x3d6e58,_0x5b2e93);})['then'](function(_0x4552da){if(_0x4552da){logger['info'](_0xe9b8('0x4a'),_0x4552da['id']);switch(_0x42206d[_0xe9b8('0x32')]){case _0xe9b8('0x4b'):logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),_0xe9b8('0x4d'));return request({'uri':util['format'](_0xe9b8('0x4e'),_0x42206d['remoteUri'],_0x4471fe['id'],_0x4552da['id']),'method':'POST'});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')](_0xe9b8('0x5d'),_0x166a3c[_0xe9b8('0x11')]),_0xe9b8('0x5e'),{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x42206d[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x4552da['id'])});break;default:logger['error'](_0xe9b8('0x5c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe9b8('0x5f')](function(_0x1b2374){logger[_0xe9b8('0x51')](_0xe9b8('0x60'),util[_0xe9b8('0x54')](_0x1b2374,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x61')]=function(_0x32910a,_0x275b66,_0x1115a4,_0x2309e2,_0x55e51f,_0x199741){var _0x205692,_0x447f23;_0x199741['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0xd')]);_0x199741[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0x40')]);if(_0x55e51f&&_0x55e51f[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']',_0xe9b8('0x42'));_0x275b66[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x199741[_0xe9b8('0x40')],_0x275b66['uniqueid'],md5(_0x275b66[_0xe9b8('0x45')]));}else{_0x275b66['recordingURL']='';}headers[_0xe9b8('0x46')]=getAuth(_0x199741);return getUser(_0x199741)[_0xe9b8('0x1a')](function(_0x24fd4a){_0x205692=_0x24fd4a;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x205692['id']);return getEndUser(_0x199741,_0x275b66[_0xe9b8('0x48')],_0x275b66[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x38568e){_0x447f23=_0x38568e;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x447f23['id']);return getTicket(_0x199741,_0x205692,_0x447f23,_0x1115a4,_0x275b66);})['then'](function(_0x3ede60){if(_0x3ede60){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x3ede60['id']);}})['catch'](function(_0x2603d9){logger[_0xe9b8('0x51')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']'+_0xe9b8('0x64'),util[_0xe9b8('0x54')](_0x2603d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff