// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6790=['find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','%s/token:%s','username','toString','debug','GET','forEach','type','string','nameField','toLowerCase','content','idField','customField','custom_fields','variableName','customVariable','Variable','push','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','calleridnum','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','POST','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!'];(function(_0x7c6db1,_0x391719){var _0x49e9a0=function(_0x56196e){while(--_0x56196e){_0x7c6db1['push'](_0x7c6db1['shift']());}};_0x49e9a0(++_0x391719);}(_0x6790,0xba));var _0x0679=function(_0x4ede5e,_0x235377){_0x4ede5e=_0x4ede5e-0x0;var _0x599aaa=_0x6790[_0x4ede5e];return _0x599aaa;};'use strict';var _=require(_0x0679('0x0'));var rp=require(_0x0679('0x1'));var md5=require('md5');var util=require(_0x0679('0x2'));var Redis=require(_0x0679('0x3'));var intUtil=require(_0x0679('0x4'));var config=require('../../../../config/environment');var logger=require(_0x0679('0x5'))('zendesk');config['redis']=_[_0x0679('0x6')](config[_0x0679('0x7')],{'host':_0x0679('0x8'),'port':0x18eb});var io=require(_0x0679('0x9'))(new Redis(config[_0x0679('0x7')]));function emit(_0x199390,_0x34027c,_0x20e228){io['to'](_0x199390)[_0x0679('0xa')](_0x34027c,_0x20e228);}var headers={'Content-Type':_0x0679('0xb'),'Accept':_0x0679('0xb')};function getTicket(_0x102f9d,_0x45432b,_0x23a545,_0x27b598,_0x1ff51b){logger[_0x0679('0xc')](_0x0679('0xd'));return request({'uri':util['format']('%s/tickets.json',_0x102f9d[_0x0679('0xe')]),'method':_0x0679('0xf'),'body':{'ticket':_[_0x0679('0x10')]({'requester_id':_0x23a545['id'],'submitter_id':_0x45432b?_0x45432b['id']:undefined,'assignee_id':_0x45432b?_0x45432b['id']:undefined,'tags':getTags(_0x27b598[_0x0679('0x11')],_0x0679('0x12')),'subject':intUtil[_0x0679('0x13')](_0x27b598['Subjects'],_0x1ff51b,'\x20'),'description':intUtil['getString'](_0x27b598['Descriptions'],_0x1ff51b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0679('0x13')](_0x27b598[_0x0679('0x14')],_0x1ff51b,'\x0a')}},getCustomFields(_0x27b598['Fields'],_0x1ff51b))}})[_0x0679('0x15')](function(_0x48b6e3){logger[_0x0679('0xc')](_0x0679('0x16'));return _0x48b6e3[_0x0679('0x17')];});}function getUser(_0x4938b4,_0x5986ce){if(intUtil[_0x0679('0x18')](_0x5986ce)){logger[_0x0679('0xc')](_0x0679('0x19'),_0x5986ce);return request({'uri':util[_0x0679('0x1a')]('%s/search.json',_0x4938b4[_0x0679('0xe')]),'qs':{'query':util[_0x0679('0x1a')](_0x0679('0x1b'),_0x5986ce)}})['then'](function(_0x14ddda){if(_0x14ddda[_0x0679('0x1c')]){logger[_0x0679('0xc')](_0x0679('0x1d'));return _[_0x0679('0x1e')](_0x14ddda['results'],{'email':_0x5986ce,'role':_0x0679('0x1f')});}else{logger[_0x0679('0xc')](_0x0679('0x20'));return request({'uri':util['format'](_0x0679('0x21'),_0x4938b4['remoteUri'])})[_0x0679('0x15')](function(_0x826a9a){logger[_0x0679('0xc')]('Admin\x20account\x20selected.');return _0x826a9a[_0x0679('0x22')];});}});}else{logger[_0x0679('0xc')](_0x0679('0x20'));return request({'uri':util[_0x0679('0x1a')](_0x0679('0x21'),_0x4938b4['remoteUri'])})[_0x0679('0x15')](function(_0x518c91){logger[_0x0679('0xc')](_0x0679('0x23'));return _0x518c91[_0x0679('0x22')];});}}function getEndUser(_0x5d2525,_0x1af34f,_0xc80fed){logger[_0x0679('0xc')](_0x0679('0x24'),_0xc80fed);return request({'uri':util['format'](_0x0679('0x25'),_0x5d2525[_0x0679('0xe')]),'qs':{'query':util[_0x0679('0x1a')](_0x0679('0x26'),_0xc80fed)}})[_0x0679('0x15')](function(_0x4d4244){var _0x245a99;if(_0x4d4244[_0x0679('0x27')][_0x0679('0x28')]){_0x4d4244[_0x0679('0x27')]=_[_0x0679('0x29')](_0x4d4244[_0x0679('0x27')],{'suspended':![],'role':'end-user'});if(_0x4d4244[_0x0679('0x27')][_0x0679('0x28')]){_0x245a99=_['first'](_0x4d4244[_0x0679('0x27')]);}}if(_0x245a99){logger[_0x0679('0xc')](_0x0679('0x2a'));return _0x245a99;}else{logger[_0x0679('0xc')](_0x0679('0x2b'));return request({'uri':util[_0x0679('0x1a')](_0x0679('0x2c'),_0x5d2525['remoteUri']),'method':_0x0679('0xf'),'body':{'user':{'role':_0x0679('0x2d'),'name':util[_0x0679('0x1a')](_0x0679('0x2e'),_0x1af34f||_0xc80fed),'phone':_0xc80fed}}})[_0x0679('0x15')](function(_0x38db3a){logger[_0x0679('0xc')](_0x0679('0x2f'));return _0x38db3a[_0x0679('0x22')];});}});}function getAuth(_0x5e6760){var _0x24eafe;if(_0x5e6760[_0x0679('0x30')]===_0x0679('0x31')){_0x24eafe=util[_0x0679('0x1a')](_0x0679('0x32'),_0x5e6760['username'],_0x5e6760[_0x0679('0x31')]);}else if(_0x5e6760['authType']===_0x0679('0x33')){_0x24eafe=util[_0x0679('0x1a')](_0x0679('0x34'),_0x5e6760[_0x0679('0x35')],_0x5e6760[_0x0679('0x33')]);}return util[_0x0679('0x1a')]('Basic\x20%s',new Buffer(_0x24eafe)[_0x0679('0x36')]('base64'));}function request(_0x4d109f){logger[_0x0679('0x37')]('[HTTP]',JSON['stringify'](_0x4d109f));return rp(_[_0x0679('0x6')](_0x4d109f,{'method':_0x0679('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x3a4560,_0x28210e){var _0x116ad8=[];if(_0x3a4560&&_0x3a4560[_0x0679('0x28')]>0x0){_0x116ad8=_['map'](_0x3a4560,_0x28210e);}return _0x116ad8;}function getCustomFields(_0x35f1dd,_0x3d2d7c){var _0x3ee70a=[];var _0x53105e={'custom_fields':[]};if(_0x35f1dd[_0x0679('0x28')]>0x0){_[_0x0679('0x39')](_0x35f1dd,function(_0x53780b){if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x3b')&&_0x53780b[_0x0679('0x3c')]&&!_0x53780b['customField']){_0x53105e[_0x53780b[_0x0679('0x3c')][_0x0679('0x3d')]()]=_0x53780b[_0x0679('0x3e')]['toString']();}else if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x3b')&&_0x53780b[_0x0679('0x3f')]&&_0x53780b[_0x0679('0x40')]){_0x53105e[_0x0679('0x41')]['push']({'id':_0x53780b[_0x0679('0x3f')],'value':_0x53780b[_0x0679('0x3e')][_0x0679('0x36')]()});}else if(_0x53780b[_0x0679('0x3a')]==='variable'&&_0x53780b['variableName']&&_0x53780b[_0x0679('0x3f')]&&_0x53780b['customField']){_0x3d2d7c[_0x53780b[_0x0679('0x42')]]&&_0x53105e[_0x0679('0x41')]['push']({'id':_0x53780b['idField'],'value':_0x3d2d7c[_0x53780b['variableName']][_0x0679('0x36')]()});}else if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x43')&&_0x53780b[_0x0679('0x44')]&&_0x53780b[_0x0679('0x44')][_0x0679('0x12')]&&_0x53780b[_0x0679('0x3f')]&&_0x53780b[_0x0679('0x40')]){_0x3d2d7c[_0x53780b[_0x0679('0x44')]['name']['toLowerCase']()]&&_0x53105e['custom_fields'][_0x0679('0x45')]({'id':_0x53780b[_0x0679('0x3f')],'value':_0x3d2d7c[_0x53780b['Variable'][_0x0679('0x12')][_0x0679('0x3d')]()]['toString']()});}});}return _0x53105e;}exports[_0x0679('0x46')]=function(_0x3acd46,_0x1925e0,_0x7e4a31,_0x3c7213,_0x43f9bf,_0x32c08b){var _0x8de0a1,_0x93252b;_0x32c08b[_0x0679('0xe')]=intUtil[_0x0679('0x47')](_0x32c08b[_0x0679('0xe')]);_0x32c08b['serverUrl']=intUtil[_0x0679('0x47')](_0x32c08b[_0x0679('0x48')]);if(_0x43f9bf&&_0x43f9bf['monitor_format']){logger[_0x0679('0xc')](_0x0679('0x49'),_0x0679('0x4a'));_0x1925e0[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x32c08b['serverUrl'],_0x1925e0[_0x0679('0x4d')],md5(_0x1925e0[_0x0679('0x4d')]));}else{_0x1925e0[_0x0679('0x4b')]='';}headers['Authorization']=getAuth(_0x32c08b);return getUser(_0x32c08b,_0x3c7213[_0x0679('0x4e')])[_0x0679('0x15')](function(_0x14f52d){_0x8de0a1=_0x14f52d;logger[_0x0679('0xc')](_0x0679('0x4f'),_0x8de0a1['id']);return getEndUser(_0x32c08b,_0x1925e0['calleridname'],_0x1925e0['calleridnum']);})[_0x0679('0x15')](function(_0x25550b){_0x93252b=_0x25550b;logger[_0x0679('0xc')](_0x0679('0x50'),_0x93252b['id']);return getTicket(_0x32c08b,_0x8de0a1,_0x93252b,_0x7e4a31,_0x1925e0);})[_0x0679('0x15')](function(_0x14000c){if(_0x14000c){logger[_0x0679('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14000c['id']);switch(_0x32c08b[_0x0679('0x3a')]){case _0x0679('0x51'):logger[_0x0679('0xc')](_0x0679('0x49'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0679('0x1a')](_0x0679('0x52'),_0x32c08b[_0x0679('0xe')],_0x8de0a1['id'],_0x14000c['id']),'method':_0x0679('0xf')});case _0x0679('0x53'):logger[_0x0679('0xc')](_0x0679('0x49'),_0x0679('0x54'));emit(util[_0x0679('0x1a')](_0x0679('0x55'),_0x3c7213[_0x0679('0x12')]),_0x0679('0x56'),{'uri':util[_0x0679('0x1a')](_0x0679('0x57'),_0x32c08b[_0x0679('0xe')][_0x0679('0x58')](_0x0679('0x59'),''),_0x14000c['id'])});break;default:logger[_0x0679('0x5a')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0679('0x5b')](function(_0x2c824d){logger['error'](_0x0679('0x5c'),util[_0x0679('0x5d')](_0x2c824d,{'showHidden':!![],'depth':null}));});};exports[_0x0679('0x5e')]=function(_0x130a30,_0x55a352,_0x5a250a,_0xb6a10f,_0x40daf1,_0x7f47a5,_0x1b8655){var _0x1a5fd2,_0x4c0656;_0x7f47a5[_0x0679('0xe')]=intUtil['stripTrailingSlash'](_0x7f47a5[_0x0679('0xe')]);_0x7f47a5[_0x0679('0x48')]=intUtil[_0x0679('0x47')](_0x7f47a5[_0x0679('0x48')]);if(_0x1b8655&&_0x1b8655[_0x0679('0x5f')]&&_0x1b8655['recordingFormat']!==_0x0679('0x60')){logger[_0x0679('0xc')]('[OUTBOUND]',_0x0679('0x4a'));_0x55a352[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x7f47a5['serverUrl'],_0x55a352[_0x0679('0x4d')],md5(_0x55a352[_0x0679('0x4d')]));}headers[_0x0679('0x61')]=getAuth(_0x7f47a5);return getUser(_0x7f47a5,_0xb6a10f[_0x0679('0x4e')])[_0x0679('0x15')](function(_0x281b7e){_0x1a5fd2=_0x281b7e;logger[_0x0679('0xc')]('The\x20User\x20ID\x20is:',_0x1a5fd2['id']);return getEndUser(_0x7f47a5,_0x55a352['destcalleridname'],_0x55a352[_0x0679('0x62')]);})[_0x0679('0x15')](function(_0x715315){_0x4c0656=_0x715315;logger[_0x0679('0xc')](_0x0679('0x50'),_0x4c0656['id']);return getTicket(_0x7f47a5,_0x1a5fd2,_0x4c0656,_0x5a250a,_0x55a352);})[_0x0679('0x15')](function(_0x42f937){if(_0x42f937){logger[_0x0679('0xc')](_0x0679('0x63'),_0x42f937['id']);switch(_0x7f47a5[_0x0679('0x3a')]){case _0x0679('0x51'):logger['info'](_0x0679('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0679('0x1a')](_0x0679('0x52'),_0x7f47a5[_0x0679('0xe')],_0x1a5fd2['id'],_0x42f937['id']),'method':_0x0679('0xf')});case _0x0679('0x53'):logger['info']('[OUTBOUND]',_0x0679('0x54'));emit(util[_0x0679('0x1a')](_0x0679('0x55'),_0xb6a10f[_0x0679('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x0679('0x57'),_0x7f47a5[_0x0679('0xe')]['replace'](_0x0679('0x59'),''),_0x42f937['id'])});break;default:logger['error']('[OUTBOUND]',_0x0679('0x65'));}}})['catch'](function(_0x5a5161){logger[_0x0679('0x5a')](_0x0679('0x66'),util[_0x0679('0x5d')](_0x5a5161,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0xbb4e3e,_0x3bb67b,_0x504c2f,_0x22149b,_0x26b99d,_0x2e3504){var _0x8a63c0,_0x4f486f;_0x2e3504[_0x0679('0xe')]=intUtil[_0x0679('0x47')](_0x2e3504[_0x0679('0xe')]);_0x2e3504[_0x0679('0x48')]=intUtil[_0x0679('0x47')](_0x2e3504[_0x0679('0x48')]);if(_0x26b99d&&_0x26b99d[_0x0679('0x67')]){logger[_0x0679('0xc')]('['+_0x3bb67b[_0x0679('0x68')]['toUpperCase']()+']',_0x0679('0x4a'));_0x3bb67b[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x2e3504['serverUrl'],_0x3bb67b[_0x0679('0x4d')],md5(_0x3bb67b[_0x0679('0x4d')]));}else{_0x3bb67b[_0x0679('0x4b')]='';}headers[_0x0679('0x61')]=getAuth(_0x2e3504);return getUser(_0x2e3504)[_0x0679('0x15')](function(_0x237e03){_0x8a63c0=_0x237e03;logger[_0x0679('0xc')]('The\x20User\x20ID\x20is:',_0x8a63c0['id']);return getEndUser(_0x2e3504,_0x3bb67b['calleridname'],_0x3bb67b[_0x0679('0x69')]);})[_0x0679('0x15')](function(_0x2ec2e8){_0x4f486f=_0x2ec2e8;logger[_0x0679('0xc')](_0x0679('0x50'),_0x4f486f['id']);return getTicket(_0x2e3504,_0x8a63c0,_0x4f486f,_0x504c2f,_0x3bb67b);})[_0x0679('0x15')](function(_0x2bb3ee){if(_0x2bb3ee){logger[_0x0679('0xc')](_0x0679('0x63'),_0x2bb3ee['id']);}})[_0x0679('0x5b')](function(_0x581455){logger[_0x0679('0x5a')]('['+_0x3bb67b[_0x0679('0x68')][_0x0679('0x6a')]()+']'+_0x0679('0x6b'),util[_0x0679('0x5d')](_0x581455,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff