// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xce9b=['merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','length','map','forEach','type','string','nameField','customField','toLowerCase','content','custom_fields','push','variable','variableName','idField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','recordingFormat','none','email','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/agent/tickets/%s','abandoned','[ABANDONED]','Authorization','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','POST'];(function(_0x141a79,_0x160a53){var _0x46d3cb=function(_0x322bc5){while(--_0x322bc5){_0x141a79['push'](_0x141a79['shift']());}};_0x46d3cb(++_0x160a53);}(_0xce9b,0xc6));var _0xbce9=function(_0x3fd648,_0x240452){_0x3fd648=_0x3fd648-0x0;var _0x533bc2=_0xce9b[_0x3fd648];return _0x533bc2;};'use strict';var _=require(_0xbce9('0x0'));var rp=require(_0xbce9('0x1'));var md5=require(_0xbce9('0x2'));var util=require(_0xbce9('0x3'));var Redis=require(_0xbce9('0x4'));var intUtil=require(_0xbce9('0x5'));var config=require(_0xbce9('0x6'));var logger=require(_0xbce9('0x7'))('zendesk');config[_0xbce9('0x8')]=_[_0xbce9('0x9')](config[_0xbce9('0x8')],{'host':_0xbce9('0xa'),'port':0x18eb});var io=require(_0xbce9('0xb'))(new Redis(config[_0xbce9('0x8')]));function emit(_0x10a645,_0x562634,_0x5d92c3){io['to'](_0x10a645)[_0xbce9('0xc')](_0x562634,_0x5d92c3);}var headers={'Content-Type':_0xbce9('0xd'),'Accept':'application/json'};function getTicket(_0x1f9621,_0x30d742,_0x572128,_0x5b766a,_0x2073ea){logger[_0xbce9('0xe')](_0xbce9('0xf'));return request({'uri':util['format']('%s/tickets.json',_0x1f9621[_0xbce9('0x10')]),'method':_0xbce9('0x11'),'body':{'ticket':_[_0xbce9('0x12')]({'requester_id':_0x572128['id'],'submitter_id':_0x30d742?_0x30d742['id']:undefined,'assignee_id':_0x30d742?_0x30d742['id']:undefined,'tags':getTags(_0x5b766a[_0xbce9('0x13')],_0xbce9('0x14')),'subject':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x16')],_0x2073ea,'\x20'),'description':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x17')],_0x2073ea,'\x0a'),'comment':{'public':![],'body':intUtil[_0xbce9('0x15')](_0x5b766a['Descriptions'],_0x2073ea,'\x0a')}},getCustomFields(_0x5b766a[_0xbce9('0x18')],_0x2073ea))}})[_0xbce9('0x19')](function(_0x12d5df){logger[_0xbce9('0xe')](_0xbce9('0x1a'));return _0x12d5df['ticket'];});}function getUser(_0x19f941,_0x3a5312){if(intUtil[_0xbce9('0x1b')](_0x3a5312)){logger[_0xbce9('0xe')](_0xbce9('0x1c'),_0x3a5312);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x19f941[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x1f'),_0x3a5312)}})[_0xbce9('0x19')](function(_0x2ec59b){if(_0x2ec59b['count']){logger[_0xbce9('0xe')](_0xbce9('0x20'));return _[_0xbce9('0x21')](_0x2ec59b[_0xbce9('0x22')],{'email':_0x3a5312,'role':_0xbce9('0x23')});}else{logger[_0xbce9('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x252dbe){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x252dbe[_0xbce9('0x26')];});}});}else{logger[_0xbce9('0xe')](_0xbce9('0x27'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x39e3b8){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x39e3b8[_0xbce9('0x26')];});}}function getEndUser(_0x5e73a8,_0x55f5d5,_0x411951){logger['info'](_0xbce9('0x28'),_0x411951);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x5e73a8[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x29'),_0x411951)}})[_0xbce9('0x19')](function(_0x40af93){var _0xa5522c;if(_0x40af93[_0xbce9('0x22')]['length']){_0x40af93['results']=_[_0xbce9('0x2a')](_0x40af93['results'],{'suspended':![],'role':_0xbce9('0x2b')});if(_0x40af93[_0xbce9('0x22')]['length']){_0xa5522c=_[_0xbce9('0x2c')](_0x40af93['results']);}}if(_0xa5522c){logger[_0xbce9('0xe')]('Enduser\x20found!');return _0xa5522c;}else{logger['info'](_0xbce9('0x2d'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x2e'),_0x5e73a8['remoteUri']),'method':'POST','body':{'user':{'role':_0xbce9('0x2b'),'name':util[_0xbce9('0x1d')]('Caller\x20-\x20%s',_0x55f5d5||_0x411951),'phone':_0x411951}}})[_0xbce9('0x19')](function(_0x493d02){logger['info'](_0xbce9('0x2f'));return _0x493d02['user'];});}});}function getAuth(_0x1798c8){var _0x2b70d7;if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x31')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x32'),_0x1798c8[_0xbce9('0x33')],_0x1798c8[_0xbce9('0x31')]);}else if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x34')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x35'),_0x1798c8[_0xbce9('0x33')],_0x1798c8['token']);}return util[_0xbce9('0x1d')](_0xbce9('0x36'),new Buffer(_0x2b70d7)[_0xbce9('0x37')]('base64'));}function request(_0x3d2bdd){logger[_0xbce9('0x38')](_0xbce9('0x39'),JSON[_0xbce9('0x3a')](_0x3d2bdd));return rp(_[_0xbce9('0x9')](_0x3d2bdd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x55851f,_0x54af2f){var _0x401e2b=[];if(_0x55851f&&_0x55851f[_0xbce9('0x3b')]>0x0){_0x401e2b=_[_0xbce9('0x3c')](_0x55851f,_0x54af2f);}return _0x401e2b;}function getCustomFields(_0x16fe41,_0x21f4a7){var _0x32860f=[];var _0x1d53b2={'custom_fields':[]};if(_0x16fe41[_0xbce9('0x3b')]>0x0){_[_0xbce9('0x3d')](_0x16fe41,function(_0x174972){if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972[_0xbce9('0x40')]&&!_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0x174972[_0xbce9('0x40')][_0xbce9('0x42')]()]=_0x174972[_0xbce9('0x43')][_0xbce9('0x37')]();}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972['idField'],'value':_0x174972['content'][_0xbce9('0x37')]()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x46')&&_0x174972[_0xbce9('0x47')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x47')]]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['variableName']]['toString']()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x49')&&_0x174972[_0xbce9('0x4a')]&&_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')][_0xbce9('0x42')]()]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['Variable'][_0xbce9('0x14')][_0xbce9('0x42')]()][_0xbce9('0x37')]()});}});}return _0x1d53b2;}exports[_0xbce9('0x4b')]=function(_0x33cda6,_0x593833,_0x5972a4,_0xffd8a6,_0x1cb4d8,_0x37986f){var _0x3e4d5d,_0xbf501f;_0x37986f[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x10')]);_0x37986f['serverUrl']=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x4d')]);if(_0x1cb4d8&&_0x1cb4d8[_0xbce9('0x4e')]){logger['info']('[QUEUE]',_0xbce9('0x4f'));_0x593833[_0xbce9('0x50')]=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x37986f[_0xbce9('0x4d')],_0x593833[_0xbce9('0x52')],md5(_0x593833[_0xbce9('0x52')]));}else{_0x593833[_0xbce9('0x50')]='';}headers['Authorization']=getAuth(_0x37986f);return getUser(_0x37986f,_0xffd8a6['email'])[_0xbce9('0x19')](function(_0x4d987a){_0x3e4d5d=_0x4d987a;logger['info'](_0xbce9('0x53'),_0x3e4d5d['id']);return getEndUser(_0x37986f,_0x593833[_0xbce9('0x54')],_0x593833[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x472f08){_0xbf501f=_0x472f08;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0xbf501f['id']);return getTicket(_0x37986f,_0x3e4d5d,_0xbf501f,_0x5972a4,_0x593833);})[_0xbce9('0x19')](function(_0x1c4ba6){if(_0x1c4ba6){logger[_0xbce9('0xe')]('The\x20Ticket\x20ID\x20is:',_0x1c4ba6['id']);switch(_0x37986f['type']){case _0xbce9('0x57'):logger['info'](_0xbce9('0x58'),_0xbce9('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x37986f[_0xbce9('0x10')],_0x3e4d5d['id'],_0x1c4ba6['id']),'method':_0xbce9('0x11')});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x58'),_0xbce9('0x5b'));emit(util[_0xbce9('0x1d')](_0xbce9('0x5c'),_0xffd8a6['name']),_0xbce9('0x5d'),{'uri':util[_0xbce9('0x1d')]('%s/agent/tickets/%s',_0x37986f[_0xbce9('0x10')],_0x1c4ba6['id'])});break;default:logger['error'](_0xbce9('0x58'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1803ee){logger[_0xbce9('0x60')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1803ee,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x49765b,_0x4902d4,_0x41b4e3,_0x4852dd,_0x31f825,_0x3fdd0b,_0x40a5c1){var _0x3e3c5c,_0x405e06;_0x3fdd0b['remoteUri']=intUtil[_0xbce9('0x4c')](_0x3fdd0b[_0xbce9('0x10')]);_0x3fdd0b[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x3fdd0b[_0xbce9('0x4d')]);if(_0x40a5c1&&_0x40a5c1[_0xbce9('0x61')]&&_0x40a5c1[_0xbce9('0x61')]!==_0xbce9('0x62')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4902d4[_0xbce9('0x50')]=util['format'](_0xbce9('0x51'),_0x3fdd0b[_0xbce9('0x4d')],_0x4902d4['uniqueid'],md5(_0x4902d4['uniqueid']));}headers['Authorization']=getAuth(_0x3fdd0b);return getUser(_0x3fdd0b,_0x4852dd[_0xbce9('0x63')])['then'](function(_0x5558e6){_0x3e3c5c=_0x5558e6;logger[_0xbce9('0xe')]('The\x20User\x20ID\x20is:',_0x3e3c5c['id']);return getEndUser(_0x3fdd0b,_0x4902d4['destcalleridname'],_0x4902d4[_0xbce9('0x64')]);})[_0xbce9('0x19')](function(_0x8c28cf){_0x405e06=_0x8c28cf;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x405e06['id']);return getTicket(_0x3fdd0b,_0x3e3c5c,_0x405e06,_0x41b4e3,_0x4902d4);})[_0xbce9('0x19')](function(_0x260c98){if(_0x260c98){logger['info'](_0xbce9('0x65'),_0x260c98['id']);switch(_0x3fdd0b[_0xbce9('0x3e')]){case _0xbce9('0x57'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3fdd0b[_0xbce9('0x10')],_0x3e3c5c['id'],_0x260c98['id']),'method':'POST'});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xbce9('0x5c'),_0x4852dd[_0xbce9('0x14')]),'trigger:browser:url',{'uri':util[_0xbce9('0x1d')](_0xbce9('0x67'),_0x3fdd0b[_0xbce9('0x10')],_0x260c98['id'])});break;default:logger['error'](_0xbce9('0x66'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1b2cdb){logger[_0xbce9('0x60')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b2cdb,{'showHidden':!![],'depth':null}));});};exports[_0xbce9('0x68')]=function(_0x4af7f5,_0x63a8b6,_0xbf93c2,_0x51790e,_0x5d1f00,_0x1e1311){var _0x364ad1,_0x294920;_0x1e1311[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x1e1311[_0xbce9('0x10')]);_0x1e1311[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x1e1311['serverUrl']);if(_0x5d1f00&&_0x5d1f00[_0xbce9('0x4e')]){logger[_0xbce9('0xe')](_0xbce9('0x69'),_0xbce9('0x4f'));_0x63a8b6['recordingURL']=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x1e1311['serverUrl'],_0x63a8b6['uniqueid'],md5(_0x63a8b6[_0xbce9('0x52')]));}else{_0x63a8b6[_0xbce9('0x50')]='';}headers[_0xbce9('0x6a')]=getAuth(_0x1e1311);return getUser(_0x1e1311)[_0xbce9('0x19')](function(_0x27e73c){_0x364ad1=_0x27e73c;logger[_0xbce9('0xe')](_0xbce9('0x53'),_0x364ad1['id']);return getEndUser(_0x1e1311,_0x63a8b6[_0xbce9('0x54')],_0x63a8b6[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x52d9f6){_0x294920=_0x52d9f6;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x294920['id']);return getTicket(_0x1e1311,_0x364ad1,_0x294920,_0xbf93c2,_0x63a8b6);})[_0xbce9('0x19')](function(_0x408928){if(_0x408928){logger['info'](_0xbce9('0x65'),_0x408928['id']);}})[_0xbce9('0x5f')](function(_0x8b3562){logger['error'](_0xbce9('0x6b'),util['inspect'](_0x8b3562,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff