// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0d4e=['content','toString','type','idField','custom_fields','push','variableName','customVariable','Variable','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','Displaying\x20ticket\x20to\x20agent...','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','monitor_format','[ABANDONED]','The\x20Ticket\x20ID\x20is:','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','base64','[HTTP]','stringify','GET','forEach','nameField','customField'];(function(_0x484fba,_0x91a148){var _0x2ab031=function(_0x1f96da){while(--_0x1f96da){_0x484fba['push'](_0x484fba['shift']());}};_0x2ab031(++_0x91a148);}(_0x0d4e,0x1ca));var _0xe0d4=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0x0d4e[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0xe0d4('0x0'));var rp=require(_0xe0d4('0x1'));var md5=require(_0xe0d4('0x2'));var util=require(_0xe0d4('0x3'));var Redis=require(_0xe0d4('0x4'));var intUtil=require(_0xe0d4('0x5'));var config=require(_0xe0d4('0x6'));var logger=require(_0xe0d4('0x7'))(_0xe0d4('0x8'));config['redis']=_[_0xe0d4('0x9')](config[_0xe0d4('0xa')],{'host':_0xe0d4('0xb'),'port':0x18eb});var io=require(_0xe0d4('0xc'))(new Redis(config['redis']));function emit(_0x4a2a87,_0x312e09,_0x1ba14d){io['to'](_0x4a2a87)[_0xe0d4('0xd')](_0x312e09,_0x1ba14d);}var headers={'Content-Type':_0xe0d4('0xe'),'Accept':_0xe0d4('0xe')};function getTicket(_0x11aa34,_0x43ae3a,_0xb36d72,_0x1dd35d,_0x215d49){logger[_0xe0d4('0xf')](_0xe0d4('0x10'));return request({'uri':util[_0xe0d4('0x11')]('%s/tickets.json',_0x11aa34[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'ticket':_[_0xe0d4('0x14')]({'requester_id':_0xb36d72['id'],'submitter_id':_0x43ae3a?_0x43ae3a['id']:undefined,'assignee_id':_0x43ae3a?_0x43ae3a['id']:undefined,'tags':getTags(_0x1dd35d[_0xe0d4('0x15')],_0xe0d4('0x16')),'subject':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x18')],_0x215d49,'\x20'),'description':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a')}},getCustomFields(_0x1dd35d[_0xe0d4('0x1a')],_0x215d49))}})[_0xe0d4('0x1b')](function(_0x344d85){logger[_0xe0d4('0xf')]('Ticket\x20created!');return _0x344d85[_0xe0d4('0x1c')];});}function getUser(_0x3c0986,_0xe0d15b){if(intUtil['validateEmail'](_0xe0d15b)){logger['info'](_0xe0d4('0x1d'),_0xe0d15b);return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x1e'),_0x3c0986[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')]('type:user\x20role:agent\x20email:%s',_0xe0d15b)}})[_0xe0d4('0x1b')](function(_0x13192c){if(_0x13192c[_0xe0d4('0x1f')]){logger[_0xe0d4('0xf')](_0xe0d4('0x20'));return _['find'](_0x13192c[_0xe0d4('0x21')],{'email':_0xe0d15b,'role':'agent'});}else{logger['info'](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x4527e9){logger[_0xe0d4('0xf')](_0xe0d4('0x24'));return _0x4527e9[_0xe0d4('0x25')];});}});}else{logger[_0xe0d4('0xf')](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x24ef5e){logger['info'](_0xe0d4('0x24'));return _0x24ef5e['user'];});}}function getEndUser(_0x13c108,_0x9fc63d,_0x2229d0){logger['info'](_0xe0d4('0x26'),_0x2229d0);return request({'uri':util['format']('%s/search.json',_0x13c108[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')](_0xe0d4('0x27'),_0x2229d0)}})[_0xe0d4('0x1b')](function(_0x136ecd){var _0x207c71;if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x136ecd[_0xe0d4('0x21')]=_[_0xe0d4('0x29')](_0x136ecd[_0xe0d4('0x21')],{'suspended':![],'role':_0xe0d4('0x2a')});if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x207c71=_['first'](_0x136ecd[_0xe0d4('0x21')]);}}if(_0x207c71){logger['info'](_0xe0d4('0x2b'));return _0x207c71;}else{logger[_0xe0d4('0xf')](_0xe0d4('0x2c'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x2d'),_0x13c108[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'user':{'role':_0xe0d4('0x2a'),'name':util[_0xe0d4('0x11')](_0xe0d4('0x2e'),_0x9fc63d||_0x2229d0),'phone':_0x2229d0}}})[_0xe0d4('0x1b')](function(_0x7b9296){logger['info'](_0xe0d4('0x2f'));return _0x7b9296['user'];});}});}function getAuth(_0x3ce010){var _0x4f11f9;if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x31')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x32'),_0x3ce010['username'],_0x3ce010[_0xe0d4('0x31')]);}else if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x33')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x34'),_0x3ce010[_0xe0d4('0x35')],_0x3ce010[_0xe0d4('0x33')]);}return util[_0xe0d4('0x11')](_0xe0d4('0x36'),new Buffer(_0x4f11f9)['toString'](_0xe0d4('0x37')));}function request(_0x619eb2){logger['debug'](_0xe0d4('0x38'),JSON[_0xe0d4('0x39')](_0x619eb2));return rp(_[_0xe0d4('0x9')](_0x619eb2,{'method':_0xe0d4('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x354753,_0x1da547){var _0x48a29d=[];if(_0x354753&&_0x354753[_0xe0d4('0x28')]>0x0){_0x48a29d=_['map'](_0x354753,_0x1da547);}return _0x48a29d;}function getCustomFields(_0x5cbdb2,_0x5493de){var _0xc86f0e=[];var _0x349034={'custom_fields':[]};if(_0x5cbdb2[_0xe0d4('0x28')]>0x0){_[_0xe0d4('0x3b')](_0x5cbdb2,function(_0x190540){if(_0x190540['type']==='string'&&_0x190540[_0xe0d4('0x3c')]&&!_0x190540[_0xe0d4('0x3d')]){_0x349034[_0x190540[_0xe0d4('0x3c')]['toLowerCase']()]=_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]();}else if(_0x190540[_0xe0d4('0x40')]==='string'&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]()});}else if(_0x190540[_0xe0d4('0x40')]==='variable'&&_0x190540[_0xe0d4('0x44')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x44')]]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540['idField'],'value':_0x5493de[_0x190540[_0xe0d4('0x44')]]['toString']()});}else if(_0x190540[_0xe0d4('0x40')]===_0xe0d4('0x45')&&_0x190540['Variable']&&_0x190540['Variable'][_0xe0d4('0x16')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()][_0xe0d4('0x3f')]()});}});}return _0x349034;}exports['queue']=function(_0x1e5c62,_0x26ef5d,_0xf109c8,_0x792655,_0x277f56,_0x43e27d){var _0x53b91f,_0x5d69af;_0x43e27d[_0xe0d4('0x12')]=intUtil['stripTrailingSlash'](_0x43e27d[_0xe0d4('0x12')]);_0x43e27d[_0xe0d4('0x47')]=intUtil['stripTrailingSlash'](_0x43e27d['serverUrl']);if(_0x277f56&&_0x277f56['monitor_format']){logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x49'));_0x26ef5d['recordingURL']=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x43e27d[_0xe0d4('0x47')],_0x26ef5d[_0xe0d4('0x4b')],md5(_0x26ef5d[_0xe0d4('0x4b')]));}else{_0x26ef5d['recordingURL']='';}headers[_0xe0d4('0x4c')]=getAuth(_0x43e27d);return getUser(_0x43e27d,_0x792655[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x4f822c){_0x53b91f=_0x4f822c;logger['info'](_0xe0d4('0x4e'),_0x53b91f['id']);return getEndUser(_0x43e27d,_0x26ef5d[_0xe0d4('0x4f')],_0x26ef5d[_0xe0d4('0x50')]);})[_0xe0d4('0x1b')](function(_0x16ca40){_0x5d69af=_0x16ca40;logger['info'](_0xe0d4('0x51'),_0x5d69af['id']);return getTicket(_0x43e27d,_0x53b91f,_0x5d69af,_0xf109c8,_0x26ef5d);})[_0xe0d4('0x1b')](function(_0x27c02f){if(_0x27c02f){logger['info']('The\x20Ticket\x20ID\x20is:',_0x27c02f['id']);switch(_0x43e27d[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x43e27d['remoteUri'],_0x53b91f['id'],_0x27c02f['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x792655[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x43e27d[_0xe0d4('0x12')],_0x27c02f['id'])});break;default:logger['error'](_0xe0d4('0x48'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x538dad){logger['error'](_0xe0d4('0x59'),util[_0xe0d4('0x5a')](_0x538dad,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x953ffd,_0xdefc74,_0x16017f,_0x5bbbe2,_0x53f1d2,_0x1523ba,_0xd72f6e){var _0x46e805,_0x4b5243;_0x1523ba[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x1523ba[_0xe0d4('0x12')]);_0x1523ba[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x1523ba['serverUrl']);if(_0xd72f6e&&_0xd72f6e[_0xe0d4('0x5c')]&&_0xd72f6e[_0xe0d4('0x5c')]!=='none'){logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x49'));_0xdefc74[_0xe0d4('0x5e')]=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x1523ba[_0xe0d4('0x47')],_0xdefc74['uniqueid'],md5(_0xdefc74[_0xe0d4('0x4b')]));}headers[_0xe0d4('0x4c')]=getAuth(_0x1523ba);return getUser(_0x1523ba,_0x5bbbe2[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x52ce56){_0x46e805=_0x52ce56;logger[_0xe0d4('0xf')]('The\x20User\x20ID\x20is:',_0x46e805['id']);return getEndUser(_0x1523ba,_0xdefc74[_0xe0d4('0x5f')],_0xdefc74['destcalleridnum']);})[_0xe0d4('0x1b')](function(_0x48f1dc){_0x4b5243=_0x48f1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4b5243['id']);return getTicket(_0x1523ba,_0x46e805,_0x4b5243,_0x16017f,_0xdefc74);})[_0xe0d4('0x1b')](function(_0x5beaa6){if(_0x5beaa6){logger[_0xe0d4('0xf')]('The\x20Ticket\x20ID\x20is:',_0x5beaa6['id']);switch(_0x1523ba[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x60'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x1523ba['remoteUri'],_0x46e805['id'],_0x5beaa6['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger['info'](_0xe0d4('0x5d'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x5bbbe2[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x1523ba[_0xe0d4('0x12')],_0x5beaa6['id'])});break;default:logger[_0xe0d4('0x61')](_0xe0d4('0x5d'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x1b7993){logger[_0xe0d4('0x61')](_0xe0d4('0x62'),util[_0xe0d4('0x5a')](_0x1b7993,{'showHidden':!![],'depth':null}));});};exports[_0xe0d4('0x63')]=function(_0x3811f5,_0x4a7dc6,_0x384923,_0xb90b9b,_0x19bd35,_0x41e231){var _0x58bb5d,_0x949f43;_0x41e231[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x41e231[_0xe0d4('0x12')]);_0x41e231[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x41e231['serverUrl']);if(_0x19bd35&&_0x19bd35[_0xe0d4('0x64')]){logger[_0xe0d4('0xf')](_0xe0d4('0x65'),'Recording\x20is\x20enabled!');_0x4a7dc6[_0xe0d4('0x5e')]=util['format'](_0xe0d4('0x4a'),_0x41e231['serverUrl'],_0x4a7dc6[_0xe0d4('0x4b')],md5(_0x4a7dc6[_0xe0d4('0x4b')]));}else{_0x4a7dc6[_0xe0d4('0x5e')]='';}headers['Authorization']=getAuth(_0x41e231);return getUser(_0x41e231)[_0xe0d4('0x1b')](function(_0x569326){_0x58bb5d=_0x569326;logger['info'](_0xe0d4('0x4e'),_0x58bb5d['id']);return getEndUser(_0x41e231,_0x4a7dc6[_0xe0d4('0x4f')],_0x4a7dc6['calleridnum']);})[_0xe0d4('0x1b')](function(_0x2454bf){_0x949f43=_0x2454bf;logger['info'](_0xe0d4('0x51'),_0x949f43['id']);return getTicket(_0x41e231,_0x58bb5d,_0x949f43,_0x384923,_0x4a7dc6);})[_0xe0d4('0x1b')](function(_0x5ab440){if(_0x5ab440){logger[_0xe0d4('0xf')](_0xe0d4('0x66'),_0x5ab440['id']);}})[_0xe0d4('0x58')](function(_0x241b48){logger['error'](_0xe0d4('0x67'),util[_0xe0d4('0x5a')](_0x241b48,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff