// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0e4b=['lodash','request-promise','md5','ioredis','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','username','password','token','Basic\x20%s','toString','debug','[HTTP]','stringify','map','forEach','string','nameField','content','push','idField','variable','variableName','customField','custom_fields','type','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','recordingURL','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridname'];(function(_0xbca1b1,_0x33f0ce){var _0x4e1686=function(_0x58a80c){while(--_0x58a80c){_0xbca1b1['push'](_0xbca1b1['shift']());}};_0x4e1686(++_0x33f0ce);}(_0x0e4b,0xdc));var _0xb0e4=function(_0x9bf07f,_0x1914b4){_0x9bf07f=_0x9bf07f-0x0;var _0x543fb2=_0x0e4b[_0x9bf07f];return _0x543fb2;};'use strict';var _=require(_0xb0e4('0x0'));var rp=require(_0xb0e4('0x1'));var md5=require(_0xb0e4('0x2'));var util=require('util');var Redis=require(_0xb0e4('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xb0e4('0x4')]=_[_0xb0e4('0x5')](config['redis'],{'host':_0xb0e4('0x6'),'port':0x18eb});var io=require(_0xb0e4('0x7'))(new Redis(config[_0xb0e4('0x4')]));function emit(_0x3dff2f,_0x35aa64,_0x57f45d){io['to'](_0x3dff2f)['emit'](_0x35aa64,_0x57f45d);}var headers={'Content-Type':_0xb0e4('0x8'),'Accept':_0xb0e4('0x8')};function getTicket(_0x1d6452,_0x23555b,_0x12a36a,_0x140b7e,_0x16940b){logger[_0xb0e4('0x9')](_0xb0e4('0xa'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0xc'),_0x1d6452[_0xb0e4('0xd')]),'method':_0xb0e4('0xe'),'body':{'ticket':_[_0xb0e4('0xf')]({'requester_id':_0x12a36a['id'],'submitter_id':_0x23555b?_0x23555b['id']:undefined,'assignee_id':_0x23555b?_0x23555b['id']:undefined,'tags':getTags(_0x140b7e[_0xb0e4('0x10')],'name'),'subject':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x12')],_0x16940b,'\x20'),'description':intUtil['getString'](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a')}},getCustomFields(_0x140b7e[_0xb0e4('0x14')],_0x16940b))}})[_0xb0e4('0x15')](function(_0x57ba9d){logger['info'](_0xb0e4('0x16'));return _0x57ba9d[_0xb0e4('0x17')];});}function getUser(_0x5b219a,_0x152ceb){if(intUtil[_0xb0e4('0x18')](_0x152ceb)){logger[_0xb0e4('0x9')](_0xb0e4('0x19'),_0x152ceb);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x5b219a['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x152ceb)}})[_0xb0e4('0x15')](function(_0x41b3c1){if(_0x41b3c1[_0xb0e4('0x1b')]){logger[_0xb0e4('0x9')](_0xb0e4('0x1c'));return _[_0xb0e4('0x1d')](_0x41b3c1['results'],{'email':_0x152ceb,'role':_0xb0e4('0x1e')});}else{logger[_0xb0e4('0x9')](_0xb0e4('0x1f'));return request({'uri':util[_0xb0e4('0xb')]('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x52b55e){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x52b55e[_0xb0e4('0x21')];});}});}else{logger['info'](_0xb0e4('0x1f'));return request({'uri':util['format']('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x139c84){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x139c84[_0xb0e4('0x21')];});}}function getEndUser(_0x6665e,_0x50fe9e,_0x28ed88){logger['info'](_0xb0e4('0x22'),_0x28ed88);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x6665e[_0xb0e4('0xd')]),'qs':{'query':util['format'](_0xb0e4('0x23'),_0x28ed88)}})[_0xb0e4('0x15')](function(_0x15d402){var _0x451008;if(_0x15d402[_0xb0e4('0x24')][_0xb0e4('0x25')]){_0x15d402[_0xb0e4('0x24')]=_[_0xb0e4('0x26')](_0x15d402['results'],{'suspended':![],'role':_0xb0e4('0x27')});if(_0x15d402['results'][_0xb0e4('0x25')]){_0x451008=_[_0xb0e4('0x28')](_0x15d402['results']);}}if(_0x451008){logger[_0xb0e4('0x9')](_0xb0e4('0x29'));return _0x451008;}else{logger[_0xb0e4('0x9')](_0xb0e4('0x2a'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x2b'),_0x6665e['remoteUri']),'method':_0xb0e4('0xe'),'body':{'user':{'role':'end-user','name':util['format'](_0xb0e4('0x2c'),_0x50fe9e||_0x28ed88),'phone':_0x28ed88}}})['then'](function(_0xc51bcb){logger['info'](_0xb0e4('0x2d'));return _0xc51bcb['user'];});}});}function getAuth(_0x9d8544){var _0x12f6a6;if(_0x9d8544[_0xb0e4('0x2e')]==='password'){_0x12f6a6=util[_0xb0e4('0xb')]('%s:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544[_0xb0e4('0x30')]);}else if(_0x9d8544[_0xb0e4('0x2e')]===_0xb0e4('0x31')){_0x12f6a6=util[_0xb0e4('0xb')]('%s/token:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544['token']);}return util[_0xb0e4('0xb')](_0xb0e4('0x32'),new Buffer(_0x12f6a6)[_0xb0e4('0x33')]('base64'));}function request(_0x46ca20){logger[_0xb0e4('0x34')](_0xb0e4('0x35'),JSON[_0xb0e4('0x36')](_0x46ca20));return rp(_['defaults'](_0x46ca20,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4af7f6,_0x4dffd8){var _0x16812e=[];if(_0x4af7f6&&_0x4af7f6['length']>0x0){_0x16812e=_[_0xb0e4('0x37')](_0x4af7f6,_0x4dffd8);}return _0x16812e;}function getCustomFields(_0x49b45f,_0x2415ce){var _0x540536=[];var _0x5d4af8={'custom_fields':[]};if(_0x49b45f[_0xb0e4('0x25')]>0x0){_[_0xb0e4('0x38')](_0x49b45f,function(_0x270b6e){if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e[_0xb0e4('0x3a')]&&!_0x270b6e['customField']){_0x5d4af8[_0x270b6e[_0xb0e4('0x3a')]['toLowerCase']()]=_0x270b6e[_0xb0e4('0x3b')][_0xb0e4('0x33')]();}else if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e['idField']&&_0x270b6e['customField']){_0x5d4af8['custom_fields'][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x270b6e['content'][_0xb0e4('0x33')]()});}else if(_0x270b6e['type']===_0xb0e4('0x3e')&&_0x270b6e[_0xb0e4('0x3f')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e['variableName']]&&_0x5d4af8[_0xb0e4('0x41')][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x3f')]][_0xb0e4('0x33')]()});}else if(_0x270b6e[_0xb0e4('0x42')]===_0xb0e4('0x43')&&_0x270b6e[_0xb0e4('0x44')]&&_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]&&_0x5d4af8[_0xb0e4('0x41')]['push']({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]['toString']()});}});}return _0x5d4af8;}exports[_0xb0e4('0x47')]=function(_0x2ff73c,_0x56ff92,_0x28a484,_0x2c1c5c,_0x47107e,_0x40a365){var _0x48ad47,_0x2c9a89;_0x40a365[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0xd')]);_0x40a365[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0x49')]);if(_0x47107e&&_0x47107e[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),_0xb0e4('0x4c'));_0x56ff92['recordingURL']=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x40a365['serverUrl'],_0x56ff92['uniqueid'],md5(_0x56ff92['uniqueid']));}else{_0x56ff92[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x40a365);return getUser(_0x40a365,_0x2c1c5c['email'])['then'](function(_0x5e8a9a){_0x48ad47=_0x5e8a9a;logger['info']('The\x20User\x20ID\x20is:',_0x48ad47['id']);return getEndUser(_0x40a365,_0x56ff92['calleridname'],_0x56ff92[_0xb0e4('0x50')]);})['then'](function(_0x17c18c){_0x2c9a89=_0x17c18c;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x2c9a89['id']);return getTicket(_0x40a365,_0x48ad47,_0x2c9a89,_0x28a484,_0x56ff92);})[_0xb0e4('0x15')](function(_0x502d5e){if(_0x502d5e){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x502d5e['id']);switch(_0x40a365['type']){case _0xb0e4('0x53'):logger['info'](_0xb0e4('0x4b'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x40a365['remoteUri'],_0x48ad47['id'],_0x502d5e['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb0e4('0xb')](_0xb0e4('0x57'),_0x2c1c5c[_0xb0e4('0x45')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x40a365['remoteUri']['replace'](_0xb0e4('0x58'),''),_0x502d5e['id'])});break;default:logger['error'](_0xb0e4('0x4b'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x10b23b){logger['error'](_0xb0e4('0x5b'),util[_0xb0e4('0x5c')](_0x10b23b,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3f9bd4,_0x54e8f2,_0x2a2b9d,_0x581366,_0xe3250d,_0x5aec54,_0x3ad23a){var _0x363b2f,_0x5bf6e1;_0x5aec54[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x5aec54['remoteUri']);_0x5aec54['serverUrl']=intUtil[_0xb0e4('0x48')](_0x5aec54[_0xb0e4('0x49')]);if(_0x3ad23a&&_0x3ad23a[_0xb0e4('0x5d')]&&_0x3ad23a['recordingFormat']!==_0xb0e4('0x5e')){logger[_0xb0e4('0x9')]('[OUTBOUND]',_0xb0e4('0x4c'));_0x54e8f2[_0xb0e4('0x4e')]=util['format'](_0xb0e4('0x4d'),_0x5aec54[_0xb0e4('0x49')],_0x54e8f2[_0xb0e4('0x5f')],md5(_0x54e8f2['uniqueid']));}headers[_0xb0e4('0x4f')]=getAuth(_0x5aec54);return getUser(_0x5aec54,_0x581366[_0xb0e4('0x60')])[_0xb0e4('0x15')](function(_0x40c288){_0x363b2f=_0x40c288;logger['info'](_0xb0e4('0x61'),_0x363b2f['id']);return getEndUser(_0x5aec54,_0x54e8f2[_0xb0e4('0x62')],_0x54e8f2[_0xb0e4('0x63')]);})[_0xb0e4('0x15')](function(_0x32c5c5){_0x5bf6e1=_0x32c5c5;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x5bf6e1['id']);return getTicket(_0x5aec54,_0x363b2f,_0x5bf6e1,_0x2a2b9d,_0x54e8f2);})['then'](function(_0x58cae0){if(_0x58cae0){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x58cae0['id']);switch(_0x5aec54[_0xb0e4('0x42')]){case _0xb0e4('0x53'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x5aec54[_0xb0e4('0xd')],_0x363b2f['id'],_0x58cae0['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x65'));emit(util[_0xb0e4('0xb')]('user:%s',_0x581366['name']),_0xb0e4('0x66'),{'uri':util[_0xb0e4('0xb')](_0xb0e4('0x67'),_0x5aec54[_0xb0e4('0xd')][_0xb0e4('0x68')]('/api/v2',''),_0x58cae0['id'])});break;default:logger['error'](_0xb0e4('0x64'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x54f614){logger[_0xb0e4('0x69')](_0xb0e4('0x6a'),util['inspect'](_0x54f614,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2c46de,_0x553f4d,_0x2400e0,_0x3ae187,_0x138b22,_0x44eb57){var _0x1bd223,_0x27e561;_0x44eb57[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x44eb57[_0xb0e4('0xd')]);_0x44eb57[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x44eb57['serverUrl']);if(_0x138b22&&_0x138b22[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']',_0xb0e4('0x4c'));_0x553f4d[_0xb0e4('0x4e')]=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x44eb57['serverUrl'],_0x553f4d[_0xb0e4('0x5f')],md5(_0x553f4d[_0xb0e4('0x5f')]));}else{_0x553f4d[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x44eb57);return getUser(_0x44eb57)[_0xb0e4('0x15')](function(_0x1172e3){_0x1bd223=_0x1172e3;logger[_0xb0e4('0x9')](_0xb0e4('0x61'),_0x1bd223['id']);return getEndUser(_0x44eb57,_0x553f4d[_0xb0e4('0x6d')],_0x553f4d['calleridnum']);})[_0xb0e4('0x15')](function(_0x5ad916){_0x27e561=_0x5ad916;logger[_0xb0e4('0x9')]('The\x20Enduser\x20ID\x20is:',_0x27e561['id']);return getTicket(_0x44eb57,_0x1bd223,_0x27e561,_0x2400e0,_0x553f4d);})['then'](function(_0x4d658b){if(_0x4d658b){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x4d658b['id']);}})[_0xb0e4('0x5a')](function(_0x282398){logger[_0xb0e4('0x69')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xb0e4('0x5c')](_0x282398,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff