// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8b29=['Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','agent','%s/users/me.json','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','GET','map','string','nameField','customField','type','custom_fields','push','idField','content','variable','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString'];(function(_0xda5738,_0x56093c){var _0x1423f6=function(_0x5562b3){while(--_0x5562b3){_0xda5738['push'](_0xda5738['shift']());}};_0x1423f6(++_0x56093c);}(_0x8b29,0xbe));var _0x98b2=function(_0x28af59,_0x361f6a){_0x28af59=_0x28af59-0x0;var _0x23748f=_0x8b29[_0x28af59];return _0x23748f;};'use strict';var _=require(_0x98b2('0x0'));var rp=require('request-promise');var md5=require(_0x98b2('0x1'));var util=require(_0x98b2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x98b2('0x3'));var logger=require(_0x98b2('0x4'))('zendesk');config[_0x98b2('0x5')]=_['defaults'](config[_0x98b2('0x5')],{'host':_0x98b2('0x6'),'port':0x18eb});var io=require(_0x98b2('0x7'))(new Redis(config[_0x98b2('0x5')]));function emit(_0x221cee,_0x2cd0cb,_0x417ca6){io['to'](_0x221cee)[_0x98b2('0x8')](_0x2cd0cb,_0x417ca6);}var headers={'Content-Type':_0x98b2('0x9'),'Accept':_0x98b2('0x9')};function getTicket(_0x501b51,_0x48a17e,_0x599bf5,_0x14e049,_0x39617c){logger[_0x98b2('0xa')](_0x98b2('0xb'));return request({'uri':util[_0x98b2('0xc')]('%s/tickets.json',_0x501b51[_0x98b2('0xd')]),'method':_0x98b2('0xe'),'body':{'ticket':_['merge']({'requester_id':_0x599bf5['id'],'submitter_id':_0x48a17e?_0x48a17e['id']:undefined,'assignee_id':_0x48a17e?_0x48a17e['id']:undefined,'tags':getTags(_0x14e049[_0x98b2('0xf')],_0x98b2('0x10')),'subject':intUtil[_0x98b2('0x11')](_0x14e049['Subjects'],_0x39617c,'\x20'),'description':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a')}},getCustomFields(_0x14e049['Fields'],_0x39617c))}})['then'](function(_0x544e3c){logger[_0x98b2('0xa')](_0x98b2('0x13'));return _0x544e3c[_0x98b2('0x14')];});}function getUser(_0x5ecea1,_0x5bb60d){if(intUtil['validateEmail'](_0x5bb60d)){logger[_0x98b2('0xa')](_0x98b2('0x15'),_0x5bb60d);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0x5ecea1['remoteUri']),'qs':{'query':util[_0x98b2('0xc')]('type:user\x20role:agent\x20email:%s',_0x5bb60d)}})[_0x98b2('0x17')](function(_0x4931f4){if(_0x4931f4[_0x98b2('0x18')]){logger[_0x98b2('0xa')](_0x98b2('0x19'));return _[_0x98b2('0x1a')](_0x4931f4['results'],{'email':_0x5bb60d,'role':_0x98b2('0x1b')});}else{logger[_0x98b2('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x98b2('0x1c'),_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x4ddded){logger[_0x98b2('0xa')](_0x98b2('0x1d'));return _0x4ddded['user'];});}});}else{logger[_0x98b2('0xa')](_0x98b2('0x1e'));return request({'uri':util[_0x98b2('0xc')]('%s/users/me.json',_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x1d6e33){logger['info']('Admin\x20account\x20selected.');return _0x1d6e33[_0x98b2('0x1f')];});}}function getEndUser(_0xe99d27,_0x5fcd00,_0x525b57){logger['info']('Searching\x20enduser\x20with\x20phone',_0x525b57);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0xe99d27['remoteUri']),'qs':{'query':util[_0x98b2('0xc')](_0x98b2('0x20'),_0x525b57)}})[_0x98b2('0x17')](function(_0x56efb6){var _0x2e1ea4;if(_0x56efb6[_0x98b2('0x21')][_0x98b2('0x22')]){_0x56efb6[_0x98b2('0x21')]=_[_0x98b2('0x23')](_0x56efb6['results'],{'suspended':![],'role':_0x98b2('0x24')});if(_0x56efb6['results'][_0x98b2('0x22')]){_0x2e1ea4=_[_0x98b2('0x25')](_0x56efb6['results']);}}if(_0x2e1ea4){logger[_0x98b2('0xa')](_0x98b2('0x26'));return _0x2e1ea4;}else{logger['info'](_0x98b2('0x27'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x28'),_0xe99d27[_0x98b2('0xd')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x98b2('0xc')](_0x98b2('0x29'),_0x5fcd00||_0x525b57),'phone':_0x525b57}}})[_0x98b2('0x17')](function(_0x3d2df4){logger[_0x98b2('0xa')](_0x98b2('0x2a'));return _0x3d2df4['user'];});}});}function getAuth(_0x448c8b){var _0x2ecb46;if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2c')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x2d'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b[_0x98b2('0x2c')]);}else if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2f')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x30'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b['token']);}return util['format'](_0x98b2('0x31'),new Buffer(_0x2ecb46)[_0x98b2('0x32')](_0x98b2('0x33')));}function request(_0x363553){logger[_0x98b2('0x34')](_0x98b2('0x35'),JSON['stringify'](_0x363553));return rp(_[_0x98b2('0x36')](_0x363553,{'method':_0x98b2('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x30e09a,_0x35d085){var _0x4b9c32=[];if(_0x30e09a&&_0x30e09a[_0x98b2('0x22')]>0x0){_0x4b9c32=_[_0x98b2('0x38')](_0x30e09a,_0x35d085);}return _0x4b9c32;}function getCustomFields(_0x3b5d34,_0x178ad1){var _0x2cadb7=[];var _0x3eea54={'custom_fields':[]};if(_0x3b5d34[_0x98b2('0x22')]>0x0){_['forEach'](_0x3b5d34,function(_0x158d80){if(_0x158d80['type']===_0x98b2('0x39')&&_0x158d80[_0x98b2('0x3a')]&&!_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x158d80[_0x98b2('0x3a')]['toLowerCase']()]=_0x158d80['content'][_0x98b2('0x32')]();}else if(_0x158d80[_0x98b2('0x3c')]===_0x98b2('0x39')&&_0x158d80['idField']&&_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x158d80[_0x98b2('0x40')][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x41')&&_0x158d80[_0x98b2('0x42')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80['customField']){_0x178ad1[_0x158d80[_0x98b2('0x42')]]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x178ad1[_0x158d80[_0x98b2('0x42')]][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x43')&&_0x158d80['Variable']&&_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80[_0x98b2('0x3b')]){_0x178ad1[_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')][_0x98b2('0x45')]()]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80['idField'],'value':_0x178ad1[_0x158d80[_0x98b2('0x44')]['name'][_0x98b2('0x45')]()][_0x98b2('0x32')]()});}});}return _0x3eea54;}exports[_0x98b2('0x46')]=function(_0x19dfcf,_0x28234f,_0xa74a8a,_0x53f148,_0x215c36,_0x44633c){var _0x3dd679,_0x2bd1ca;_0x44633c[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x44633c['remoteUri']);_0x44633c[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x44633c[_0x98b2('0x47')]);if(_0x215c36&&_0x215c36[_0x98b2('0x49')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x28234f[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x44633c[_0x98b2('0x47')],_0x28234f[_0x98b2('0x4c')],md5(_0x28234f[_0x98b2('0x4c')]));}else{_0x28234f[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x44633c);return getUser(_0x44633c,_0x53f148[_0x98b2('0x4e')])['then'](function(_0x321940){_0x3dd679=_0x321940;logger['info'](_0x98b2('0x4f'),_0x3dd679['id']);return getEndUser(_0x44633c,_0x28234f[_0x98b2('0x50')],_0x28234f[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x4be667){_0x2bd1ca=_0x4be667;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x2bd1ca['id']);return getTicket(_0x44633c,_0x3dd679,_0x2bd1ca,_0xa74a8a,_0x28234f);})[_0x98b2('0x17')](function(_0x1e13b8){if(_0x1e13b8){logger[_0x98b2('0xa')]('The\x20Ticket\x20ID\x20is:',_0x1e13b8['id']);switch(_0x44633c[_0x98b2('0x3c')]){case _0x98b2('0x53'):logger[_0x98b2('0xa')](_0x98b2('0x54'),_0x98b2('0x55'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x56'),_0x44633c[_0x98b2('0xd')],_0x3dd679['id'],_0x1e13b8['id']),'method':_0x98b2('0xe')});case _0x98b2('0x57'):logger[_0x98b2('0xa')](_0x98b2('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')](_0x98b2('0x58'),_0x53f148['name']),'trigger:browser:url',{'uri':util[_0x98b2('0xc')]('%s/agent/tickets/%s',_0x44633c[_0x98b2('0xd')],_0x1e13b8['id'])});break;default:logger[_0x98b2('0x59')](_0x98b2('0x54'),_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0x2b2db5){logger['error'](_0x98b2('0x5c'),util['inspect'](_0x2b2db5,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0xf9da91,_0x27da73,_0x5217e0,_0x12a72e,_0x1253e2,_0x47f99a,_0xcc5547){var _0x466240,_0x14327e;_0x47f99a[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x47f99a['remoteUri']);_0x47f99a[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x47f99a[_0x98b2('0x47')]);if(_0xcc5547&&_0xcc5547[_0x98b2('0x5d')]&&_0xcc5547[_0x98b2('0x5d')]!=='none'){logger['info'](_0x98b2('0x5e'),'Recording\x20is\x20enabled!');_0x27da73[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x47f99a[_0x98b2('0x47')],_0x27da73[_0x98b2('0x4c')],md5(_0x27da73[_0x98b2('0x4c')]));}headers['Authorization']=getAuth(_0x47f99a);return getUser(_0x47f99a,_0x12a72e[_0x98b2('0x4e')])[_0x98b2('0x17')](function(_0x2984ba){_0x466240=_0x2984ba;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x466240['id']);return getEndUser(_0x47f99a,_0x27da73[_0x98b2('0x5f')],_0x27da73['destcalleridnum']);})['then'](function(_0x250df6){_0x14327e=_0x250df6;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x14327e['id']);return getTicket(_0x47f99a,_0x466240,_0x14327e,_0x5217e0,_0x27da73);})[_0x98b2('0x17')](function(_0x2ec36c){if(_0x2ec36c){logger[_0x98b2('0xa')](_0x98b2('0x60'),_0x2ec36c['id']);switch(_0x47f99a[_0x98b2('0x3c')]){case'integrationTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),_0x98b2('0x55'));return request({'uri':util['format'](_0x98b2('0x56'),_0x47f99a[_0x98b2('0xd')],_0x466240['id'],_0x2ec36c['id']),'method':_0x98b2('0xe')});case'newTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')]('user:%s',_0x12a72e['name']),'trigger:browser:url',{'uri':util['format'](_0x98b2('0x61'),_0x47f99a[_0x98b2('0xd')],_0x2ec36c['id'])});break;default:logger[_0x98b2('0x59')]('[OUTBOUND]',_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0xf84c83){logger[_0x98b2('0x59')](_0x98b2('0x62'),util[_0x98b2('0x63')](_0xf84c83,{'showHidden':!![],'depth':null}));});};exports[_0x98b2('0x64')]=function(_0x5181ee,_0x46b3fb,_0x5d60d9,_0x19c45e,_0x3877ae,_0x2fea4f){var _0x30db52,_0x122e76;_0x2fea4f[_0x98b2('0xd')]=intUtil[_0x98b2('0x48')](_0x2fea4f['remoteUri']);_0x2fea4f['serverUrl']=intUtil[_0x98b2('0x48')](_0x2fea4f[_0x98b2('0x47')]);if(_0x3877ae&&_0x3877ae[_0x98b2('0x49')]){logger[_0x98b2('0xa')]('['+_0x46b3fb['lastevent'][_0x98b2('0x65')]()+']','Recording\x20is\x20enabled!');_0x46b3fb[_0x98b2('0x4a')]=util[_0x98b2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2fea4f[_0x98b2('0x47')],_0x46b3fb[_0x98b2('0x4c')],md5(_0x46b3fb[_0x98b2('0x4c')]));}else{_0x46b3fb[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x2fea4f);return getUser(_0x2fea4f)[_0x98b2('0x17')](function(_0x4102a4){_0x30db52=_0x4102a4;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x30db52['id']);return getEndUser(_0x2fea4f,_0x46b3fb['calleridname'],_0x46b3fb[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x1a9efa){_0x122e76=_0x1a9efa;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x122e76['id']);return getTicket(_0x2fea4f,_0x30db52,_0x122e76,_0x5d60d9,_0x46b3fb);})[_0x98b2('0x17')](function(_0x381800){if(_0x381800){logger['info'](_0x98b2('0x60'),_0x381800['id']);}})[_0x98b2('0x5b')](function(_0x31ea44){logger[_0x98b2('0x59')]('['+_0x46b3fb[_0x98b2('0x66')]['toUpperCase']()+']'+_0x98b2('0x67'),util['inspect'](_0x31ea44,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff