// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x79fb=['Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','authType','password','%s:%s','username','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','destcalleridnum','[OUTBOUND]','trigger:browser:url','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','Authorization','catch','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects'];(function(_0x4b03c9,_0x17ce03){var _0x161ba2=function(_0xb952db){while(--_0xb952db){_0x4b03c9['push'](_0x4b03c9['shift']());}};_0x161ba2(++_0x17ce03);}(_0x79fb,0xc2));var _0xb79f=function(_0x22a682,_0x2394b0){_0x22a682=_0x22a682-0x0;var _0xb7f3a2=_0x79fb[_0x22a682];return _0xb7f3a2;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xb79f('0x0'));var util=require(_0xb79f('0x1'));var Redis=require(_0xb79f('0x2'));var intUtil=require(_0xb79f('0x3'));var config=require(_0xb79f('0x4'));var logger=require(_0xb79f('0x5'))('zendesk');config['redis']=_[_0xb79f('0x6')](config['redis'],{'host':_0xb79f('0x7'),'port':0x18eb});var io=require(_0xb79f('0x8'))(new Redis(config[_0xb79f('0x9')]));function emit(_0x52a760,_0x25dedd,_0xe4d8c2){io['to'](_0x52a760)[_0xb79f('0xa')](_0x25dedd,_0xe4d8c2);}var headers={'Content-Type':_0xb79f('0xb'),'Accept':_0xb79f('0xb')};function getTicket(_0xe48a20,_0x3a559d,_0x358ed4,_0x5cf3d3,_0x46c64a){logger[_0xb79f('0xc')](_0xb79f('0xd'));return request({'uri':util['format'](_0xb79f('0xe'),_0xe48a20[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'ticket':_[_0xb79f('0x11')]({'requester_id':_0x358ed4['id'],'submitter_id':_0x3a559d?_0x3a559d['id']:undefined,'assignee_id':_0x3a559d?_0x3a559d['id']:undefined,'tags':getTags(_0x5cf3d3[_0xb79f('0x12')],_0xb79f('0x13')),'subject':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x15')],_0x46c64a,'\x20'),'description':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a')}},getCustomFields(_0x5cf3d3[_0xb79f('0x17')],_0x46c64a))}})[_0xb79f('0x18')](function(_0x47c2a9){logger[_0xb79f('0xc')](_0xb79f('0x19'));return _0x47c2a9['ticket'];});}function getUser(_0x2a23e4,_0x1b60f1){if(intUtil[_0xb79f('0x1a')](_0x1b60f1)){logger[_0xb79f('0xc')](_0xb79f('0x1b'),_0x1b60f1);return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x1d'),_0x2a23e4['remoteUri']),'qs':{'query':util[_0xb79f('0x1c')](_0xb79f('0x1e'),_0x1b60f1)}})[_0xb79f('0x18')](function(_0x5008f2){if(_0x5008f2['count']){logger[_0xb79f('0xc')](_0xb79f('0x1f'));return _['find'](_0x5008f2[_0xb79f('0x20')],{'email':_0x1b60f1,'role':_0xb79f('0x21')});}else{logger[_0xb79f('0xc')](_0xb79f('0x22'));return request({'uri':util['format']('%s/users/me.json',_0x2a23e4[_0xb79f('0xf')])})['then'](function(_0x1de09a){logger[_0xb79f('0xc')]('Admin\x20account\x20selected.');return _0x1de09a[_0xb79f('0x23')];});}});}else{logger[_0xb79f('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x24'),_0x2a23e4['remoteUri'])})[_0xb79f('0x18')](function(_0x7a70c9){logger[_0xb79f('0xc')](_0xb79f('0x25'));return _0x7a70c9[_0xb79f('0x23')];});}}function getEndUser(_0x5b28c8,_0x552f3b,_0x210616){logger['info'](_0xb79f('0x26'),_0x210616);return request({'uri':util[_0xb79f('0x1c')]('%s/search.json',_0x5b28c8[_0xb79f('0xf')]),'qs':{'query':util[_0xb79f('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x210616)}})[_0xb79f('0x18')](function(_0x4d13f4){var _0x4ebd17;if(_0x4d13f4[_0xb79f('0x20')][_0xb79f('0x27')]){_0x4d13f4[_0xb79f('0x20')]=_[_0xb79f('0x28')](_0x4d13f4[_0xb79f('0x20')],{'suspended':![],'role':_0xb79f('0x29')});if(_0x4d13f4[_0xb79f('0x20')]['length']){_0x4ebd17=_['first'](_0x4d13f4[_0xb79f('0x20')]);}}if(_0x4ebd17){logger[_0xb79f('0xc')]('Enduser\x20found!');return _0x4ebd17;}else{logger['info'](_0xb79f('0x2a'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x2b'),_0x5b28c8[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'user':{'role':_0xb79f('0x29'),'name':util[_0xb79f('0x1c')]('Caller\x20-\x20%s',_0x552f3b||_0x210616),'phone':_0x210616}}})[_0xb79f('0x18')](function(_0x4990a4){logger[_0xb79f('0xc')]('Enduser\x20created.');return _0x4990a4[_0xb79f('0x23')];});}});}function getAuth(_0x1db120){var _0x1552fb;if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x2d')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x2e'),_0x1db120[_0xb79f('0x2f')],_0x1db120[_0xb79f('0x2d')]);}else if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x30')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x31'),_0x1db120['username'],_0x1db120[_0xb79f('0x30')]);}return util[_0xb79f('0x1c')]('Basic\x20%s',new Buffer(_0x1552fb)[_0xb79f('0x32')](_0xb79f('0x33')));}function request(_0x32759a){logger[_0xb79f('0x34')](_0xb79f('0x35'),JSON[_0xb79f('0x36')](_0x32759a));return rp(_['defaults'](_0x32759a,{'method':_0xb79f('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1df150,_0x14f178){var _0x4c239e=[];if(_0x1df150&&_0x1df150[_0xb79f('0x27')]>0x0){_0x4c239e=_[_0xb79f('0x38')](_0x1df150,_0x14f178);}return _0x4c239e;}function getCustomFields(_0xdee2e,_0x2d8403){var _0x1382d1=[];var _0x59cacf={'custom_fields':[]};if(_0xdee2e[_0xb79f('0x27')]>0x0){_['forEach'](_0xdee2e,function(_0x788418){if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x3a')&&_0x788418[_0xb79f('0x3b')]&&!_0x788418[_0xb79f('0x3c')]){_0x59cacf[_0x788418['nameField'][_0xb79f('0x3d')]()]=_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]();}else if(_0x788418[_0xb79f('0x39')]==='string'&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]()});}else if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x42')&&_0x788418[_0xb79f('0x43')]&&_0x788418['idField']&&_0x788418[_0xb79f('0x3c')]){_0x2d8403[_0x788418[_0xb79f('0x43')]]&&_0x59cacf['custom_fields'][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x43')]][_0xb79f('0x32')]()});}else if(_0x788418['type']===_0xb79f('0x44')&&_0x788418[_0xb79f('0x45')]&&_0x788418['Variable'][_0xb79f('0x13')]&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x2d8403[_0x788418['Variable']['name'][_0xb79f('0x3d')]()]&&_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x45')]['name'][_0xb79f('0x3d')]()][_0xb79f('0x32')]()});}});}return _0x59cacf;}exports['queue']=function(_0x530dcf,_0x3ca75b,_0x599ce9,_0x140c1f,_0x5e86d6,_0x443e45){var _0xc92f64,_0x43356d;_0x443e45[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x443e45[_0xb79f('0xf')]);_0x443e45[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x443e45['serverUrl']);if(_0x5e86d6&&_0x5e86d6['monitor_format']){logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x49'));_0x3ca75b[_0xb79f('0x4a')]=util[_0xb79f('0x1c')](_0xb79f('0x4b'),_0x443e45[_0xb79f('0x47')],_0x3ca75b[_0xb79f('0x4c')],md5(_0x3ca75b[_0xb79f('0x4c')]));}else{_0x3ca75b[_0xb79f('0x4a')]='';}headers['Authorization']=getAuth(_0x443e45);return getUser(_0x443e45,_0x140c1f[_0xb79f('0x4d')])[_0xb79f('0x18')](function(_0x250ccf){_0xc92f64=_0x250ccf;logger['info'](_0xb79f('0x4e'),_0xc92f64['id']);return getEndUser(_0x443e45,_0x3ca75b[_0xb79f('0x4f')],_0x3ca75b[_0xb79f('0x50')]);})['then'](function(_0x42e0f0){_0x43356d=_0x42e0f0;logger['info'](_0xb79f('0x51'),_0x43356d['id']);return getTicket(_0x443e45,_0xc92f64,_0x43356d,_0x599ce9,_0x3ca75b);})['then'](function(_0x33186f){if(_0x33186f){logger[_0xb79f('0xc')](_0xb79f('0x52'),_0x33186f['id']);switch(_0x443e45[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x443e45[_0xb79f('0xf')],_0xc92f64['id'],_0x33186f['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x140c1f[_0xb79f('0x13')]),'trigger:browser:url',{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x443e45[_0xb79f('0xf')][_0xb79f('0x5a')]('/api/v2',''),_0x33186f['id'])});break;default:logger[_0xb79f('0x5b')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x235e77){logger[_0xb79f('0x5b')](_0xb79f('0x5c'),util[_0xb79f('0x5d')](_0x235e77,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3aa4ee,_0x4bd586,_0x4a2c46,_0x18e843,_0x2f374a,_0x4f2505,_0x18edca){var _0xaf448b,_0x45042e;_0x4f2505[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x4f2505[_0xb79f('0xf')]);_0x4f2505[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x4f2505['serverUrl']);if(_0x18edca&&_0x18edca[_0xb79f('0x5e')]&&_0x18edca[_0xb79f('0x5e')]!==_0xb79f('0x5f')){logger[_0xb79f('0xc')]('[OUTBOUND]',_0xb79f('0x49'));_0x4bd586[_0xb79f('0x4a')]=util['format'](_0xb79f('0x4b'),_0x4f2505['serverUrl'],_0x4bd586[_0xb79f('0x4c')],md5(_0x4bd586[_0xb79f('0x4c')]));}headers['Authorization']=getAuth(_0x4f2505);return getUser(_0x4f2505,_0x18e843[_0xb79f('0x4d')])['then'](function(_0x564e25){_0xaf448b=_0x564e25;logger[_0xb79f('0xc')](_0xb79f('0x4e'),_0xaf448b['id']);return getEndUser(_0x4f2505,_0x4bd586['destcalleridname'],_0x4bd586[_0xb79f('0x60')]);})[_0xb79f('0x18')](function(_0x1b3f40){_0x45042e=_0x1b3f40;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0x45042e['id']);return getTicket(_0x4f2505,_0xaf448b,_0x45042e,_0x4a2c46,_0x4bd586);})[_0xb79f('0x18')](function(_0x580caa){if(_0x580caa){logger[_0xb79f('0xc')]('The\x20Ticket\x20ID\x20is:',_0x580caa['id']);switch(_0x4f2505[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x4f2505[_0xb79f('0xf')],_0xaf448b['id'],_0x580caa['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x18e843[_0xb79f('0x13')]),_0xb79f('0x62'),{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x4f2505['remoteUri'][_0xb79f('0x5a')](_0xb79f('0x63'),''),_0x580caa['id'])});break;default:logger[_0xb79f('0x5b')]('[OUTBOUND]',_0xb79f('0x64'));}}})['catch'](function(_0x9c07de){logger['error'](_0xb79f('0x65'),util[_0xb79f('0x5d')](_0x9c07de,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2ef525,_0x432981,_0x374f9c,_0x206591,_0x4b107b,_0x2d2d83){var _0x498550,_0xf39bc8;_0x2d2d83['remoteUri']=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0xf')]);_0x2d2d83[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0x47')]);if(_0x4b107b&&_0x4b107b[_0xb79f('0x66')]){logger[_0xb79f('0xc')]('['+_0x432981['lastevent'][_0xb79f('0x67')]()+']',_0xb79f('0x49'));_0x432981[_0xb79f('0x4a')]=util[_0xb79f('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d2d83[_0xb79f('0x47')],_0x432981[_0xb79f('0x4c')],md5(_0x432981['uniqueid']));}else{_0x432981['recordingURL']='';}headers[_0xb79f('0x68')]=getAuth(_0x2d2d83);return getUser(_0x2d2d83)['then'](function(_0x1d7400){_0x498550=_0x1d7400;logger[_0xb79f('0xc')]('The\x20User\x20ID\x20is:',_0x498550['id']);return getEndUser(_0x2d2d83,_0x432981[_0xb79f('0x4f')],_0x432981['calleridnum']);})['then'](function(_0x49b0ec){_0xf39bc8=_0x49b0ec;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0xf39bc8['id']);return getTicket(_0x2d2d83,_0x498550,_0xf39bc8,_0x374f9c,_0x432981);})['then'](function(_0x2857d5){if(_0x2857d5){logger['info'](_0xb79f('0x52'),_0x2857d5['id']);}})[_0xb79f('0x69')](function(_0x4dffb8){logger[_0xb79f('0x5b')]('['+_0x432981[_0xb79f('0x6a')][_0xb79f('0x67')]()+']'+_0xb79f('0x6b'),util['inspect'](_0x4dffb8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xfcb7=['%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','string','picklist','type','nameField','toLowerCase','content','includes','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','[OUTBOUND]','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format'];(function(_0x21b016,_0xc19ac0){var _0x19f268=function(_0x1c60de){while(--_0x1c60de){_0x21b016['push'](_0x21b016['shift']());}};_0x19f268(++_0xc19ac0);}(_0xfcb7,0x14b));var _0x7fcb=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xfcb7[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0x7fcb('0x0'));var md5=require(_0x7fcb('0x1'));var util=require(_0x7fcb('0x2'));var Redis=require(_0x7fcb('0x3'));var intUtil=require(_0x7fcb('0x4'));var config=require('../../../../config/environment');var logger=require(_0x7fcb('0x5'))(_0x7fcb('0x6'));config[_0x7fcb('0x7')]=_[_0x7fcb('0x8')](config[_0x7fcb('0x7')],{'host':_0x7fcb('0x9'),'port':0x18eb});var io=require(_0x7fcb('0xa'))(new Redis(config[_0x7fcb('0x7')]));function emit(_0x183480,_0x2440a5,_0x1d5dd9){io['to'](_0x183480)['emit'](_0x2440a5,_0x1d5dd9);}var headers={'Content-Type':'application/json','Accept':_0x7fcb('0xb')};function getTicket(_0x4596a6,_0x339f2d,_0x416972,_0x5d768e,_0x1cdbac){logger['info'](_0x7fcb('0xc'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0xe'),_0x4596a6[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'ticket':_[_0x7fcb('0x11')]({'requester_id':_0x416972['id'],'submitter_id':_0x339f2d?_0x339f2d['id']:undefined,'assignee_id':_0x339f2d?_0x339f2d['id']:undefined,'tags':getTags(_0x5d768e[_0x7fcb('0x12')],_0x7fcb('0x13')),'subject':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x15')],_0x1cdbac,'\x20'),'description':intUtil[_0x7fcb('0x14')](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5d768e[_0x7fcb('0x16')],_0x1cdbac,'\x0a')}},getCustomFields(_0x5d768e[_0x7fcb('0x17')],_0x1cdbac))}})[_0x7fcb('0x18')](function(_0x4e4ee4){logger[_0x7fcb('0x19')](_0x7fcb('0x1a'));return _0x4e4ee4[_0x7fcb('0x1b')];});}function getUser(_0x138048,_0xad4b93){if(intUtil[_0x7fcb('0x1c')](_0xad4b93)){logger['info'](_0x7fcb('0x1d'),_0xad4b93);return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x1e'),_0x138048[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x1f'),_0xad4b93)}})[_0x7fcb('0x18')](function(_0x35e030){if(_0x35e030[_0x7fcb('0x20')]){logger['info'](_0x7fcb('0x21'));return _['find'](_0x35e030['results'],{'email':_0xad4b93,'role':_0x7fcb('0x22')});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x24'),_0x138048[_0x7fcb('0xf')])})[_0x7fcb('0x18')](function(_0x4cc5b0){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x4cc5b0[_0x7fcb('0x26')];});}});}else{logger[_0x7fcb('0x19')](_0x7fcb('0x23'));return request({'uri':util[_0x7fcb('0xd')]('%s/users/me.json',_0x138048[_0x7fcb('0xf')])})['then'](function(_0x3efd7c){logger[_0x7fcb('0x19')](_0x7fcb('0x25'));return _0x3efd7c[_0x7fcb('0x26')];});}}function getEndUser(_0x41808c,_0x3d0527,_0x2ab0bb){logger['info'](_0x7fcb('0x27'),_0x2ab0bb);return request({'uri':util['format'](_0x7fcb('0x1e'),_0x41808c[_0x7fcb('0xf')]),'qs':{'query':util[_0x7fcb('0xd')](_0x7fcb('0x28'),_0x2ab0bb)}})[_0x7fcb('0x18')](function(_0x2fd90d){var _0x3d4657;if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x2fd90d[_0x7fcb('0x2a')]=_['filter'](_0x2fd90d['results'],{'suspended':![],'role':'end-user'});if(_0x2fd90d['results'][_0x7fcb('0x29')]){_0x3d4657=_[_0x7fcb('0x2b')](_0x2fd90d['results']);}}if(_0x3d4657){logger[_0x7fcb('0x19')](_0x7fcb('0x2c'));return _0x3d4657;}else{logger['info'](_0x7fcb('0x2d'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x2e'),_0x41808c[_0x7fcb('0xf')]),'method':_0x7fcb('0x10'),'body':{'user':{'role':_0x7fcb('0x2f'),'name':util[_0x7fcb('0xd')](_0x7fcb('0x30'),_0x3d0527||_0x2ab0bb),'phone':_0x2ab0bb}}})['then'](function(_0x4c849f){logger[_0x7fcb('0x19')](_0x7fcb('0x31'));return _0x4c849f['user'];});}});}function getAuth(_0x185d80){var _0x39941b;if(_0x185d80['authType']===_0x7fcb('0x32')){_0x39941b=util[_0x7fcb('0xd')]('%s:%s',_0x185d80[_0x7fcb('0x33')],_0x185d80['password']);}else if(_0x185d80[_0x7fcb('0x34')]===_0x7fcb('0x35')){_0x39941b=util[_0x7fcb('0xd')](_0x7fcb('0x36'),_0x185d80['username'],_0x185d80[_0x7fcb('0x35')]);}return util[_0x7fcb('0xd')](_0x7fcb('0x37'),new Buffer(_0x39941b)[_0x7fcb('0x38')](_0x7fcb('0x39')));}function request(_0x192258){logger[_0x7fcb('0x3a')](_0x7fcb('0x3b'),JSON[_0x7fcb('0x3c')](_0x192258));return rp(_[_0x7fcb('0x8')](_0x192258,{'method':_0x7fcb('0x3d'),'headers':headers,'json':!![]}));}function getTags(_0x99e419,_0x2f3736){var _0x4c1e1b=[];if(_0x99e419&&_0x99e419[_0x7fcb('0x29')]>0x0){_0x4c1e1b=_[_0x7fcb('0x3e')](_0x99e419,_0x2f3736);}return _0x4c1e1b;}function getCustomFields(_0x116295,_0x2d141c){var _0x19e6e3=[];var _0x2f9743={'custom_fields':[]};if(_0x116295[_0x7fcb('0x29')]>0x0){_[_0x7fcb('0x3f')](_0x116295,function(_0x30bf07){if(_['includes']([_0x7fcb('0x40'),_0x7fcb('0x41')],_0x30bf07[_0x7fcb('0x42')])&&_0x30bf07[_0x7fcb('0x43')]&&!_0x30bf07['customField']){_0x2f9743[_0x30bf07[_0x7fcb('0x43')][_0x7fcb('0x44')]()]=_0x30bf07[_0x7fcb('0x45')][_0x7fcb('0x38')]();}else if(_[_0x7fcb('0x46')]([_0x7fcb('0x40'),'picklist'],_0x30bf07['type'])&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07['customField']){_0x2f9743[_0x7fcb('0x48')][_0x7fcb('0x49')]({'id':_0x30bf07['idField'],'value':_0x30bf07[_0x7fcb('0x45')]['toString']()});}else if(_0x30bf07[_0x7fcb('0x42')]===_0x7fcb('0x4a')&&_0x30bf07[_0x7fcb('0x4b')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]&&_0x2f9743[_0x7fcb('0x48')]['push']({'id':_0x30bf07['idField'],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4b')]]['toString']()});}else if(_0x30bf07['type']===_0x7fcb('0x4d')&&_0x30bf07[_0x7fcb('0x4e')]&&_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]&&_0x30bf07[_0x7fcb('0x47')]&&_0x30bf07[_0x7fcb('0x4c')]){_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')]['toLowerCase']()]&&_0x2f9743['custom_fields'][_0x7fcb('0x49')]({'id':_0x30bf07[_0x7fcb('0x47')],'value':_0x2d141c[_0x30bf07[_0x7fcb('0x4e')][_0x7fcb('0x13')][_0x7fcb('0x44')]()][_0x7fcb('0x38')]()});}});}return _0x2f9743;}exports['queue']=function(_0x46af7c,_0x2560bb,_0x5192e0,_0x32834f,_0x499796,_0x52b691){var _0x34d55e,_0x552f53;_0x52b691['remoteUri']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0xf')]);_0x52b691['serverUrl']=intUtil['stripTrailingSlash'](_0x52b691[_0x7fcb('0x4f')]);if(_0x499796&&_0x499796[_0x7fcb('0x50')]){logger[_0x7fcb('0x19')](_0x7fcb('0x51'),'Recording\x20is\x20enabled!');_0x2560bb[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x52b691['serverUrl'],_0x2560bb[_0x7fcb('0x54')],md5(_0x2560bb[_0x7fcb('0x54')]));}else{_0x2560bb['recordingURL']='';}headers[_0x7fcb('0x55')]=getAuth(_0x52b691);return getUser(_0x52b691,_0x32834f[_0x7fcb('0x56')])[_0x7fcb('0x18')](function(_0x35dc9e){_0x34d55e=_0x35dc9e;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x34d55e['id']);return getEndUser(_0x52b691,_0x2560bb['calleridname'],_0x2560bb[_0x7fcb('0x58')]);})[_0x7fcb('0x18')](function(_0x27eaf8){_0x552f53=_0x27eaf8;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x552f53['id']);return getTicket(_0x52b691,_0x34d55e,_0x552f53,_0x5192e0,_0x2560bb);})['then'](function(_0x516eb0){if(_0x516eb0){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x516eb0['id']);switch(_0x52b691['type']){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x52b691[_0x7fcb('0xf')],_0x34d55e['id'],_0x516eb0['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')](_0x7fcb('0x51'),_0x7fcb('0x5f'));emit(util[_0x7fcb('0xd')](_0x7fcb('0x60'),_0x32834f['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')]('%s/agent/tickets/%s',_0x52b691[_0x7fcb('0xf')]['replace']('/api/v2',''),_0x516eb0['id'])});break;default:logger[_0x7fcb('0x61')](_0x7fcb('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7fcb('0x62')](function(_0x4ba0a4){logger[_0x7fcb('0x61')](_0x7fcb('0x63'),util[_0x7fcb('0x64')](_0x4ba0a4,{'showHidden':!![],'depth':null}));});};exports[_0x7fcb('0x65')]=function(_0x2e9001,_0x2d0ac8,_0x33f2c7,_0x122827,_0x28997f,_0x19ac29,_0x3536e2){var _0x4d9af7,_0x931c86;_0x19ac29['remoteUri']=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0xf')]);_0x19ac29[_0x7fcb('0x4f')]=intUtil[_0x7fcb('0x66')](_0x19ac29[_0x7fcb('0x4f')]);if(_0x3536e2&&_0x3536e2[_0x7fcb('0x67')]&&_0x3536e2[_0x7fcb('0x67')]!==_0x7fcb('0x68')){logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x69'));_0x2d0ac8[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x19ac29['serverUrl'],_0x2d0ac8[_0x7fcb('0x54')],md5(_0x2d0ac8[_0x7fcb('0x54')]));}headers[_0x7fcb('0x55')]=getAuth(_0x19ac29);return getUser(_0x19ac29,_0x122827['email'])[_0x7fcb('0x18')](function(_0xf025f7){_0x4d9af7=_0xf025f7;logger['info']('The\x20User\x20ID\x20is:',_0x4d9af7['id']);return getEndUser(_0x19ac29,_0x2d0ac8['destcalleridname'],_0x2d0ac8['destcalleridnum']);})[_0x7fcb('0x18')](function(_0x1b8975){_0x931c86=_0x1b8975;logger['info'](_0x7fcb('0x59'),_0x931c86['id']);return getTicket(_0x19ac29,_0x4d9af7,_0x931c86,_0x33f2c7,_0x2d0ac8);})[_0x7fcb('0x18')](function(_0x19b558){if(_0x19b558){logger[_0x7fcb('0x19')](_0x7fcb('0x5a'),_0x19b558['id']);switch(_0x19ac29[_0x7fcb('0x42')]){case _0x7fcb('0x5b'):logger[_0x7fcb('0x19')](_0x7fcb('0x6a'),_0x7fcb('0x5c'));return request({'uri':util[_0x7fcb('0xd')](_0x7fcb('0x5d'),_0x19ac29[_0x7fcb('0xf')],_0x4d9af7['id'],_0x19b558['id']),'method':_0x7fcb('0x10')});case _0x7fcb('0x5e'):logger[_0x7fcb('0x19')]('[OUTBOUND]',_0x7fcb('0x5f'));emit(util['format'](_0x7fcb('0x60'),_0x122827['name']),'trigger:browser:url',{'uri':util[_0x7fcb('0xd')](_0x7fcb('0x6b'),_0x19ac29[_0x7fcb('0xf')][_0x7fcb('0x6c')](_0x7fcb('0x6d'),''),_0x19b558['id'])});break;default:logger['error']('[OUTBOUND]',_0x7fcb('0x6e'));}}})['catch'](function(_0x3ef45c){logger[_0x7fcb('0x61')](_0x7fcb('0x6f'),util[_0x7fcb('0x64')](_0x3ef45c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x4fb6e0,_0x274564,_0x479fef,_0x6ccdc5,_0x46a7a8,_0x4aa961){var _0x442912,_0x45a138;_0x4aa961[_0x7fcb('0xf')]=intUtil[_0x7fcb('0x66')](_0x4aa961[_0x7fcb('0xf')]);_0x4aa961[_0x7fcb('0x4f')]=intUtil['stripTrailingSlash'](_0x4aa961[_0x7fcb('0x4f')]);if(_0x46a7a8&&_0x46a7a8['monitor_format']){logger[_0x7fcb('0x19')]('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']',_0x7fcb('0x69'));_0x274564[_0x7fcb('0x52')]=util[_0x7fcb('0xd')](_0x7fcb('0x53'),_0x4aa961[_0x7fcb('0x4f')],_0x274564[_0x7fcb('0x54')],md5(_0x274564[_0x7fcb('0x54')]));}else{_0x274564[_0x7fcb('0x52')]='';}headers['Authorization']=getAuth(_0x4aa961);return getUser(_0x4aa961)[_0x7fcb('0x18')](function(_0x3697d3){_0x442912=_0x3697d3;logger[_0x7fcb('0x19')](_0x7fcb('0x57'),_0x442912['id']);return getEndUser(_0x4aa961,_0x274564[_0x7fcb('0x71')],_0x274564['calleridnum']);})[_0x7fcb('0x18')](function(_0x3f2825){_0x45a138=_0x3f2825;logger[_0x7fcb('0x19')](_0x7fcb('0x59'),_0x45a138['id']);return getTicket(_0x4aa961,_0x442912,_0x45a138,_0x479fef,_0x274564);})['then'](function(_0x37ed04){if(_0x37ed04){logger['info'](_0x7fcb('0x5a'),_0x37ed04['id']);}})[_0x7fcb('0x62')](function(_0x4321e1){logger['error']('['+_0x274564[_0x7fcb('0x70')]['toUpperCase']()+']'+_0x7fcb('0x72'),util[_0x7fcb('0x64')](_0x4321e1,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff