// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x474a=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','Descriptions','getString','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost'];(function(_0x3bf83f,_0x181cac){var _0x22c4a9=function(_0xb3ff0d){while(--_0xb3ff0d){_0x3bf83f['push'](_0x3bf83f['shift']());}};_0x22c4a9(++_0x181cac);}(_0x474a,0x69));var _0xa474=function(_0x328fe8,_0x3959b4){_0x328fe8=_0x328fe8-0x0;var _0x28eab1=_0x474a[_0x328fe8];return _0x28eab1;};'use strict';var _=require(_0xa474('0x0'));var rp=require(_0xa474('0x1'));var md5=require('md5');var util=require(_0xa474('0x2'));var Redis=require(_0xa474('0x3'));var intUtil=require('./util');var config=require(_0xa474('0x4'));var logger=require(_0xa474('0x5'))(_0xa474('0x6'));config[_0xa474('0x7')]=_[_0xa474('0x8')](config[_0xa474('0x7')],{'host':_0xa474('0x9'),'port':0x18eb});var io=require(_0xa474('0xa'))(new Redis(config[_0xa474('0x7')]));function emit(_0x25cd27,_0x2b4824,_0x14ede1){io['to'](_0x25cd27)[_0xa474('0xb')](_0x2b4824,_0x14ede1);}var headers={'Content-Type':_0xa474('0xc'),'Accept':_0xa474('0xc')};function getTicket(_0xf70963,_0x5058fc,_0x1b39f9,_0x1ef50f,_0x366df2){logger[_0xa474('0xd')](_0xa474('0xe'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x10'),_0xf70963[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'ticket':_[_0xa474('0x13')]({'requester_id':_0x1b39f9['id'],'submitter_id':_0x5058fc?_0x5058fc['id']:undefined,'assignee_id':_0x5058fc?_0x5058fc['id']:undefined,'tags':getTags(_0x1ef50f[_0xa474('0x14')],_0xa474('0x15')),'subject':intUtil['getString'](_0x1ef50f[_0xa474('0x16')],_0x366df2,'\x20'),'description':intUtil['getString'](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa474('0x18')](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a')}},getCustomFields(_0x1ef50f[_0xa474('0x19')],_0x366df2))}})[_0xa474('0x1a')](function(_0x50f961){logger['info'](_0xa474('0x1b'));return _0x50f961[_0xa474('0x1c')];});}function getUser(_0x16db96,_0x1241f5){if(intUtil[_0xa474('0x1d')](_0x1241f5)){logger[_0xa474('0xd')](_0xa474('0x1e'),_0x1241f5);return request({'uri':util['format'](_0xa474('0x1f'),_0x16db96[_0xa474('0x11')]),'qs':{'query':util[_0xa474('0xf')](_0xa474('0x20'),_0x1241f5)}})['then'](function(_0x1f6748){if(_0x1f6748[_0xa474('0x21')]){logger[_0xa474('0xd')]('Agent\x20found!');return _[_0xa474('0x22')](_0x1f6748['results'],{'email':_0x1241f5,'role':_0xa474('0x23')});}else{logger['info'](_0xa474('0x24'));return request({'uri':util['format'](_0xa474('0x25'),_0x16db96[_0xa474('0x11')])})['then'](function(_0x4f49d3){logger['info'](_0xa474('0x26'));return _0x4f49d3[_0xa474('0x27')];});}});}else{logger[_0xa474('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0x16db96[_0xa474('0x11')])})['then'](function(_0x8c41f5){logger[_0xa474('0xd')](_0xa474('0x26'));return _0x8c41f5[_0xa474('0x27')];});}}function getEndUser(_0x2b3060,_0x567e63,_0x478d71){logger[_0xa474('0xd')]('Searching\x20enduser\x20with\x20phone',_0x478d71);return request({'uri':util[_0xa474('0xf')](_0xa474('0x1f'),_0x2b3060['remoteUri']),'qs':{'query':util['format'](_0xa474('0x28'),_0x478d71)}})[_0xa474('0x1a')](function(_0x3d1ef5){var _0xc20812;if(_0x3d1ef5['results'][_0xa474('0x29')]){_0x3d1ef5[_0xa474('0x2a')]=_['filter'](_0x3d1ef5[_0xa474('0x2a')],{'suspended':![],'role':_0xa474('0x2b')});if(_0x3d1ef5[_0xa474('0x2a')][_0xa474('0x29')]){_0xc20812=_['first'](_0x3d1ef5[_0xa474('0x2a')]);}}if(_0xc20812){logger[_0xa474('0xd')](_0xa474('0x2c'));return _0xc20812;}else{logger[_0xa474('0xd')](_0xa474('0x2d'));return request({'uri':util[_0xa474('0xf')]('%s/users.json',_0x2b3060[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'user':{'role':'end-user','name':util[_0xa474('0xf')](_0xa474('0x2e'),_0x567e63||_0x478d71),'phone':_0x478d71}}})[_0xa474('0x1a')](function(_0x33cd24){logger[_0xa474('0xd')](_0xa474('0x2f'));return _0x33cd24[_0xa474('0x27')];});}});}function getAuth(_0x53dc9d){var _0x2c9f0b;if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x31')){_0x2c9f0b=util[_0xa474('0xf')](_0xa474('0x32'),_0x53dc9d[_0xa474('0x33')],_0x53dc9d[_0xa474('0x31')]);}else if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x34')){_0x2c9f0b=util[_0xa474('0xf')]('%s/token:%s',_0x53dc9d['username'],_0x53dc9d[_0xa474('0x34')]);}return util[_0xa474('0xf')](_0xa474('0x35'),new Buffer(_0x2c9f0b)[_0xa474('0x36')](_0xa474('0x37')));}function request(_0x469f1b){logger[_0xa474('0x38')](_0xa474('0x39'),JSON[_0xa474('0x3a')](_0x469f1b));return rp(_[_0xa474('0x8')](_0x469f1b,{'method':_0xa474('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x450843,_0x578819){var _0x1cb1a7=[];if(_0x450843&&_0x450843[_0xa474('0x29')]>0x0){_0x1cb1a7=_['map'](_0x450843,_0x578819);}return _0x1cb1a7;}function getCustomFields(_0x26b0ed,_0x14b3e6){var _0x351315=[];var _0x314dfb={'custom_fields':[]};if(_0x26b0ed[_0xa474('0x29')]>0x0){_[_0xa474('0x3c')](_0x26b0ed,function(_0x1d84f4){if(_0x1d84f4[_0xa474('0x3d')]==='string'&&_0x1d84f4[_0xa474('0x3e')]&&!_0x1d84f4[_0xa474('0x3f')]){_0x314dfb[_0x1d84f4[_0xa474('0x3e')][_0xa474('0x40')]()]=_0x1d84f4[_0xa474('0x41')]['toString']();}else if(_0x1d84f4[_0xa474('0x3d')]===_0xa474('0x42')&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x1d84f4[_0xa474('0x41')][_0xa474('0x36')]()});}else if(_0x1d84f4['type']===_0xa474('0x46')&&_0x1d84f4[_0xa474('0x47')]&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x14b3e6[_0x1d84f4['variableName']]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4['variableName']][_0xa474('0x36')]()});}else if(_0x1d84f4[_0xa474('0x3d')]==='customVariable'&&_0x1d84f4[_0xa474('0x48')]&&_0x1d84f4[_0xa474('0x48')]['name']&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4[_0xa474('0x3f')]){_0x14b3e6[_0x1d84f4['Variable'][_0xa474('0x15')][_0xa474('0x40')]()]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4[_0xa474('0x48')]['name'][_0xa474('0x40')]()][_0xa474('0x36')]()});}});}return _0x314dfb;}exports[_0xa474('0x49')]=function(_0x36a50a,_0x44af6b,_0x37a7a4,_0x4d1599,_0x3dfe17,_0x47c651){var _0x57a5ac,_0x3c536c;_0x47c651[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0x47c651[_0xa474('0x11')]);_0x47c651[_0xa474('0x4b')]=intUtil[_0xa474('0x4a')](_0x47c651['serverUrl']);if(_0x3dfe17&&_0x3dfe17[_0xa474('0x4c')]){logger[_0xa474('0xd')]('[QUEUE]',_0xa474('0x4d'));_0x44af6b[_0xa474('0x4e')]=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47c651[_0xa474('0x4b')],_0x44af6b[_0xa474('0x4f')],md5(_0x44af6b[_0xa474('0x4f')]));}else{_0x44af6b[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0x47c651);return getUser(_0x47c651,_0x4d1599[_0xa474('0x51')])['then'](function(_0x3bb468){_0x57a5ac=_0x3bb468;logger[_0xa474('0xd')](_0xa474('0x52'),_0x57a5ac['id']);return getEndUser(_0x47c651,_0x44af6b[_0xa474('0x53')],_0x44af6b['calleridnum']);})['then'](function(_0x25c78){_0x3c536c=_0x25c78;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x3c536c['id']);return getTicket(_0x47c651,_0x57a5ac,_0x3c536c,_0x37a7a4,_0x44af6b);})[_0xa474('0x1a')](function(_0xac6b3a){if(_0xac6b3a){logger[_0xa474('0xd')](_0xa474('0x54'),_0xac6b3a['id']);switch(_0x47c651[_0xa474('0x3d')]){case _0xa474('0x55'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x57'));return request({'uri':util['format'](_0xa474('0x58'),_0x47c651['remoteUri'],_0x57a5ac['id'],_0xac6b3a['id']),'method':'POST'});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x5a'));emit(util['format'](_0xa474('0x5b'),_0x4d1599[_0xa474('0x15')]),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x47c651['remoteUri'][_0xa474('0x5e')](_0xa474('0x5f'),''),_0xac6b3a['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x56'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x1ec814){logger[_0xa474('0x60')](_0xa474('0x63'),util['inspect'](_0x1ec814,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x64')]=function(_0x1fe6ce,_0x3473cd,_0x58297d,_0x265569,_0x4fb899,_0x1ca5f7,_0x411c){var _0x139252,_0x6baac4;_0x1ca5f7['remoteUri']=intUtil[_0xa474('0x4a')](_0x1ca5f7[_0xa474('0x11')]);_0x1ca5f7['serverUrl']=intUtil['stripTrailingSlash'](_0x1ca5f7[_0xa474('0x4b')]);if(_0x411c&&_0x411c[_0xa474('0x65')]&&_0x411c[_0xa474('0x65')]!==_0xa474('0x66')){logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x4d'));_0x3473cd['recordingURL']=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ca5f7[_0xa474('0x4b')],_0x3473cd[_0xa474('0x4f')],md5(_0x3473cd[_0xa474('0x4f')]));}headers[_0xa474('0x50')]=getAuth(_0x1ca5f7);return getUser(_0x1ca5f7,_0x265569['email'])[_0xa474('0x1a')](function(_0x2f4276){_0x139252=_0x2f4276;logger[_0xa474('0xd')](_0xa474('0x52'),_0x139252['id']);return getEndUser(_0x1ca5f7,_0x3473cd[_0xa474('0x68')],_0x3473cd[_0xa474('0x69')]);})[_0xa474('0x1a')](function(_0x19e0b0){_0x6baac4=_0x19e0b0;logger[_0xa474('0xd')](_0xa474('0x6a'),_0x6baac4['id']);return getTicket(_0x1ca5f7,_0x139252,_0x6baac4,_0x58297d,_0x3473cd);})[_0xa474('0x1a')](function(_0x19da6d){if(_0x19da6d){logger[_0xa474('0xd')](_0xa474('0x54'),_0x19da6d['id']);switch(_0x1ca5f7[_0xa474('0x3d')]){case'integrationTab':logger[_0xa474('0xd')]('[OUTBOUND]',_0xa474('0x57'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x58'),_0x1ca5f7[_0xa474('0x11')],_0x139252['id'],_0x19da6d['id']),'method':_0xa474('0x12')});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x5a'));emit(util[_0xa474('0xf')](_0xa474('0x5b'),_0x265569['name']),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x1ca5f7[_0xa474('0x11')][_0xa474('0x5e')](_0xa474('0x5f'),''),_0x19da6d['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x67'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x17cccd){logger[_0xa474('0x60')](_0xa474('0x6b'),util[_0xa474('0x6c')](_0x17cccd,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x6d')]=function(_0x4941aa,_0x26326e,_0x2434f8,_0x1fe833,_0x5c96c2,_0xfbbff3){var _0x13988b,_0x56b0d5;_0xfbbff3[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0xfbbff3[_0xa474('0x11')]);_0xfbbff3['serverUrl']=intUtil['stripTrailingSlash'](_0xfbbff3[_0xa474('0x4b')]);if(_0x5c96c2&&_0x5c96c2[_0xa474('0x4c')]){logger[_0xa474('0xd')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']',_0xa474('0x4d'));_0x26326e[_0xa474('0x4e')]=util[_0xa474('0xf')](_0xa474('0x70'),_0xfbbff3[_0xa474('0x4b')],_0x26326e[_0xa474('0x4f')],md5(_0x26326e['uniqueid']));}else{_0x26326e[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0xfbbff3);return getUser(_0xfbbff3)[_0xa474('0x1a')](function(_0x7a6583){_0x13988b=_0x7a6583;logger[_0xa474('0xd')](_0xa474('0x52'),_0x13988b['id']);return getEndUser(_0xfbbff3,_0x26326e[_0xa474('0x53')],_0x26326e[_0xa474('0x71')]);})[_0xa474('0x1a')](function(_0x3b2310){_0x56b0d5=_0x3b2310;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x56b0d5['id']);return getTicket(_0xfbbff3,_0x13988b,_0x56b0d5,_0x2434f8,_0x26326e);})['then'](function(_0x2db759){if(_0x2db759){logger[_0xa474('0xd')](_0xa474('0x54'),_0x2db759['id']);}})[_0xa474('0x62')](function(_0x5ecc6a){logger[_0xa474('0x60')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']'+_0xa474('0x72'),util['inspect'](_0x5ecc6a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff