// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff