// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0c9=['replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','application/json','format','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','GET','map','forEach','type','string','customField','content','push','variable','variableName','idField','customVariable','Variable','custom_fields','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','name','%s/agent/tickets/%s'];(function(_0x465028,_0x4570ac){var _0xb783d4=function(_0x5458c5){while(--_0x5458c5){_0x465028['push'](_0x465028['shift']());}};_0xb783d4(++_0x4570ac);}(_0xa0c9,0xf0));var _0x9a0c=function(_0xc42ffd,_0x5da648){_0xc42ffd=_0xc42ffd-0x0;var _0x19dc3=_0xa0c9[_0xc42ffd];return _0x19dc3;};'use strict';var _=require(_0x9a0c('0x0'));var rp=require(_0x9a0c('0x1'));var md5=require('md5');var util=require(_0x9a0c('0x2'));var Redis=require(_0x9a0c('0x3'));var intUtil=require(_0x9a0c('0x4'));var config=require(_0x9a0c('0x5'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x9a0c('0x6')](config[_0x9a0c('0x7')],{'host':_0x9a0c('0x8'),'port':0x18eb});var io=require(_0x9a0c('0x9'))(new Redis(config[_0x9a0c('0x7')]));function emit(_0x22e76e,_0x1e9bf8,_0x3b13fb){io['to'](_0x22e76e)[_0x9a0c('0xa')](_0x1e9bf8,_0x3b13fb);}var headers={'Content-Type':_0x9a0c('0xb'),'Accept':_0x9a0c('0xb')};function getTicket(_0x57666b,_0xcaee47,_0x2e9451,_0x5ba599,_0x2201de){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0x9a0c('0xc')]('%s/tickets.json',_0x57666b[_0x9a0c('0xd')]),'method':_0x9a0c('0xe'),'body':{'ticket':_[_0x9a0c('0xf')]({'requester_id':_0x2e9451['id'],'submitter_id':_0xcaee47?_0xcaee47['id']:undefined,'assignee_id':_0xcaee47?_0xcaee47['id']:undefined,'tags':getTags(_0x5ba599[_0x9a0c('0x10')],'name'),'subject':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x12')],_0x2201de,'\x20'),'description':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a')}},getCustomFields(_0x5ba599[_0x9a0c('0x14')],_0x2201de))}})[_0x9a0c('0x15')](function(_0x24f461){logger[_0x9a0c('0x16')]('Ticket\x20created!');return _0x24f461[_0x9a0c('0x17')];});}function getUser(_0x88e8b4,_0x33fb73){if(intUtil[_0x9a0c('0x18')](_0x33fb73)){logger[_0x9a0c('0x16')](_0x9a0c('0x19'),_0x33fb73);return request({'uri':util['format'](_0x9a0c('0x1a'),_0x88e8b4[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x1b'),_0x33fb73)}})['then'](function(_0x1cc22f){if(_0x1cc22f[_0x9a0c('0x1c')]){logger[_0x9a0c('0x16')](_0x9a0c('0x1d'));return _[_0x9a0c('0x1e')](_0x1cc22f[_0x9a0c('0x1f')],{'email':_0x33fb73,'role':_0x9a0c('0x20')});}else{logger[_0x9a0c('0x16')](_0x9a0c('0x21'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x484cad){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x484cad['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x1da882){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x1da882['user'];});}}function getEndUser(_0x47e6fd,_0x59d2e9,_0x84c7b7){logger[_0x9a0c('0x16')](_0x9a0c('0x24'),_0x84c7b7);return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x1a'),_0x47e6fd[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x25'),_0x84c7b7)}})[_0x9a0c('0x15')](function(_0x4e967d){var _0x113b6e;if(_0x4e967d[_0x9a0c('0x1f')]['length']){_0x4e967d['results']=_[_0x9a0c('0x26')](_0x4e967d[_0x9a0c('0x1f')],{'suspended':![],'role':'end-user'});if(_0x4e967d[_0x9a0c('0x1f')][_0x9a0c('0x27')]){_0x113b6e=_[_0x9a0c('0x28')](_0x4e967d['results']);}}if(_0x113b6e){logger[_0x9a0c('0x16')](_0x9a0c('0x29'));return _0x113b6e;}else{logger[_0x9a0c('0x16')](_0x9a0c('0x2a'));return request({'uri':util['format'](_0x9a0c('0x2b'),_0x47e6fd['remoteUri']),'method':'POST','body':{'user':{'role':_0x9a0c('0x2c'),'name':util['format'](_0x9a0c('0x2d'),_0x59d2e9||_0x84c7b7),'phone':_0x84c7b7}}})[_0x9a0c('0x15')](function(_0x251491){logger['info'](_0x9a0c('0x2e'));return _0x251491['user'];});}});}function getAuth(_0x1fe360){var _0x15e6bf;if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x30')){_0x15e6bf=util[_0x9a0c('0xc')]('%s:%s',_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x30')]);}else if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x32')){_0x15e6bf=util['format'](_0x9a0c('0x33'),_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x32')]);}return util['format'](_0x9a0c('0x34'),new Buffer(_0x15e6bf)[_0x9a0c('0x35')]('base64'));}function request(_0x272edf){logger['debug'](_0x9a0c('0x36'),JSON['stringify'](_0x272edf));return rp(_[_0x9a0c('0x6')](_0x272edf,{'method':_0x9a0c('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2bd83a,_0x425450){var _0x4d9690=[];if(_0x2bd83a&&_0x2bd83a[_0x9a0c('0x27')]>0x0){_0x4d9690=_[_0x9a0c('0x38')](_0x2bd83a,_0x425450);}return _0x4d9690;}function getCustomFields(_0x5a4aa7,_0x12998b){var _0x4fee83=[];var _0x4b7c17={'custom_fields':[]};if(_0x5a4aa7[_0x9a0c('0x27')]>0x0){_[_0x9a0c('0x39')](_0x5a4aa7,function(_0x51fd1d){if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3b')&&_0x51fd1d['nameField']&&!_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17[_0x51fd1d['nameField']['toLowerCase']()]=_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]();}else if(_0x51fd1d['type']===_0x9a0c('0x3b')&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d['idField'],'value':_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3f')&&_0x51fd1d[_0x9a0c('0x40')]&&_0x51fd1d['idField']&&_0x51fd1d['customField']){_0x12998b[_0x51fd1d[_0x9a0c('0x40')]]&&_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x40')]][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x42')&&_0x51fd1d[_0x9a0c('0x43')]&&_0x51fd1d[_0x9a0c('0x43')]['name']&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x12998b[_0x51fd1d['Variable']['name']['toLowerCase']()]&&_0x4b7c17[_0x9a0c('0x44')][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x43')]['name'][_0x9a0c('0x45')]()]['toString']()});}});}return _0x4b7c17;}exports[_0x9a0c('0x46')]=function(_0x42f093,_0xdf6a93,_0x307735,_0x2d168f,_0x23e391,_0x4ef6fa){var _0x10e195,_0x540695;_0x4ef6fa['remoteUri']=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0xd')]);_0x4ef6fa[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0x48')]);if(_0x23e391&&_0x23e391[_0x9a0c('0x49')]){logger['info'](_0x9a0c('0x4a'),_0x9a0c('0x4b'));_0xdf6a93[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4ef6fa[_0x9a0c('0x48')],_0xdf6a93[_0x9a0c('0x4e')],md5(_0xdf6a93[_0x9a0c('0x4e')]));}else{_0xdf6a93[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x4ef6fa);return getUser(_0x4ef6fa,_0x2d168f[_0x9a0c('0x50')])['then'](function(_0x5dbc33){_0x10e195=_0x5dbc33;logger[_0x9a0c('0x16')]('The\x20User\x20ID\x20is:',_0x10e195['id']);return getEndUser(_0x4ef6fa,_0xdf6a93[_0x9a0c('0x51')],_0xdf6a93[_0x9a0c('0x52')]);})[_0x9a0c('0x15')](function(_0x18cd36){_0x540695=_0x18cd36;logger[_0x9a0c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x540695['id']);return getTicket(_0x4ef6fa,_0x10e195,_0x540695,_0x307735,_0xdf6a93);})['then'](function(_0x3e5226){if(_0x3e5226){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x3e5226['id']);switch(_0x4ef6fa['type']){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4ef6fa['remoteUri'],_0x10e195['id'],_0x3e5226['id']),'method':_0x9a0c('0xe')});case'newTab':logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x2d168f[_0x9a0c('0x58')]),'trigger:browser:url',{'uri':util[_0x9a0c('0xc')](_0x9a0c('0x59'),_0x4ef6fa[_0x9a0c('0xd')][_0x9a0c('0x5a')]('/api/v2',''),_0x3e5226['id'])});break;default:logger[_0x9a0c('0x5b')]('[QUEUE]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x24f40a){logger[_0x9a0c('0x5b')](_0x9a0c('0x5e'),util[_0x9a0c('0x5f')](_0x24f40a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x10cc3a,_0x2bfe73,_0xa703ff,_0x5c46d4,_0x5173d4,_0x4e9fc6,_0x1ced12){var _0x538939,_0x56f96c;_0x4e9fc6[_0x9a0c('0xd')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0xd')]);_0x4e9fc6[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0x48')]);if(_0x1ced12&&_0x1ced12[_0x9a0c('0x60')]&&_0x1ced12['recordingFormat']!==_0x9a0c('0x61')){logger[_0x9a0c('0x16')](_0x9a0c('0x62'),'Recording\x20is\x20enabled!');_0x2bfe73[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4e9fc6[_0x9a0c('0x48')],_0x2bfe73[_0x9a0c('0x4e')],md5(_0x2bfe73[_0x9a0c('0x4e')]));}headers['Authorization']=getAuth(_0x4e9fc6);return getUser(_0x4e9fc6,_0x5c46d4[_0x9a0c('0x50')])['then'](function(_0xe179bb){_0x538939=_0xe179bb;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x538939['id']);return getEndUser(_0x4e9fc6,_0x2bfe73['destcalleridname'],_0x2bfe73[_0x9a0c('0x64')]);})[_0x9a0c('0x15')](function(_0x5a5625){_0x56f96c=_0x5a5625;logger[_0x9a0c('0x16')](_0x9a0c('0x65'),_0x56f96c['id']);return getTicket(_0x4e9fc6,_0x538939,_0x56f96c,_0xa703ff,_0x2bfe73);})[_0x9a0c('0x15')](function(_0xac7b9a){if(_0xac7b9a){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0xac7b9a['id']);switch(_0x4e9fc6[_0x9a0c('0x3a')]){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4e9fc6['remoteUri'],_0x538939['id'],_0xac7b9a['id']),'method':_0x9a0c('0xe')});case _0x9a0c('0x66'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x67'));emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x5c46d4[_0x9a0c('0x58')]),_0x9a0c('0x68'),{'uri':util[_0x9a0c('0xc')]('%s/agent/tickets/%s',_0x4e9fc6['remoteUri'][_0x9a0c('0x5a')](_0x9a0c('0x69'),''),_0xac7b9a['id'])});break;default:logger[_0x9a0c('0x5b')]('[OUTBOUND]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x385ceb){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x385ceb,{'showHidden':!![],'depth':null}));});};exports[_0x9a0c('0x6a')]=function(_0x365829,_0xe48f8c,_0x16fecf,_0x25823a,_0xc92f3,_0x51d4da){var _0x4618c0,_0x2dc6e6;_0x51d4da['remoteUri']=intUtil[_0x9a0c('0x47')](_0x51d4da[_0x9a0c('0xd')]);_0x51d4da[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x51d4da['serverUrl']);if(_0xc92f3&&_0xc92f3[_0x9a0c('0x49')]){logger[_0x9a0c('0x16')]('['+_0xe48f8c['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0xe48f8c[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x51d4da[_0x9a0c('0x48')],_0xe48f8c[_0x9a0c('0x4e')],md5(_0xe48f8c[_0x9a0c('0x4e')]));}else{_0xe48f8c[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x51d4da);return getUser(_0x51d4da)[_0x9a0c('0x15')](function(_0x2bd49d){_0x4618c0=_0x2bd49d;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x4618c0['id']);return getEndUser(_0x51d4da,_0xe48f8c[_0x9a0c('0x51')],_0xe48f8c['calleridnum']);})['then'](function(_0x2f4364){_0x2dc6e6=_0x2f4364;logger['info'](_0x9a0c('0x65'),_0x2dc6e6['id']);return getTicket(_0x51d4da,_0x4618c0,_0x2dc6e6,_0x16fecf,_0xe48f8c);})[_0x9a0c('0x15')](function(_0x5bba4d){if(_0x5bba4d){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x5bba4d['id']);}})[_0x9a0c('0x5d')](function(_0x3d6426){logger[_0x9a0c('0x5b')]('['+_0xe48f8c[_0x9a0c('0x6b')][_0x9a0c('0x6c')]()+']'+_0x9a0c('0x6d'),util[_0x9a0c('0x5f')](_0x3d6426,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff