// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xce9b=['merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','length','map','forEach','type','string','nameField','customField','toLowerCase','content','custom_fields','push','variable','variableName','idField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','recordingFormat','none','email','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/agent/tickets/%s','abandoned','[ABANDONED]','Authorization','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','POST'];(function(_0x141a79,_0x160a53){var _0x46d3cb=function(_0x322bc5){while(--_0x322bc5){_0x141a79['push'](_0x141a79['shift']());}};_0x46d3cb(++_0x160a53);}(_0xce9b,0xc6));var _0xbce9=function(_0x3fd648,_0x240452){_0x3fd648=_0x3fd648-0x0;var _0x533bc2=_0xce9b[_0x3fd648];return _0x533bc2;};'use strict';var _=require(_0xbce9('0x0'));var rp=require(_0xbce9('0x1'));var md5=require(_0xbce9('0x2'));var util=require(_0xbce9('0x3'));var Redis=require(_0xbce9('0x4'));var intUtil=require(_0xbce9('0x5'));var config=require(_0xbce9('0x6'));var logger=require(_0xbce9('0x7'))('zendesk');config[_0xbce9('0x8')]=_[_0xbce9('0x9')](config[_0xbce9('0x8')],{'host':_0xbce9('0xa'),'port':0x18eb});var io=require(_0xbce9('0xb'))(new Redis(config[_0xbce9('0x8')]));function emit(_0x10a645,_0x562634,_0x5d92c3){io['to'](_0x10a645)[_0xbce9('0xc')](_0x562634,_0x5d92c3);}var headers={'Content-Type':_0xbce9('0xd'),'Accept':'application/json'};function getTicket(_0x1f9621,_0x30d742,_0x572128,_0x5b766a,_0x2073ea){logger[_0xbce9('0xe')](_0xbce9('0xf'));return request({'uri':util['format']('%s/tickets.json',_0x1f9621[_0xbce9('0x10')]),'method':_0xbce9('0x11'),'body':{'ticket':_[_0xbce9('0x12')]({'requester_id':_0x572128['id'],'submitter_id':_0x30d742?_0x30d742['id']:undefined,'assignee_id':_0x30d742?_0x30d742['id']:undefined,'tags':getTags(_0x5b766a[_0xbce9('0x13')],_0xbce9('0x14')),'subject':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x16')],_0x2073ea,'\x20'),'description':intUtil[_0xbce9('0x15')](_0x5b766a[_0xbce9('0x17')],_0x2073ea,'\x0a'),'comment':{'public':![],'body':intUtil[_0xbce9('0x15')](_0x5b766a['Descriptions'],_0x2073ea,'\x0a')}},getCustomFields(_0x5b766a[_0xbce9('0x18')],_0x2073ea))}})[_0xbce9('0x19')](function(_0x12d5df){logger[_0xbce9('0xe')](_0xbce9('0x1a'));return _0x12d5df['ticket'];});}function getUser(_0x19f941,_0x3a5312){if(intUtil[_0xbce9('0x1b')](_0x3a5312)){logger[_0xbce9('0xe')](_0xbce9('0x1c'),_0x3a5312);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x19f941[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x1f'),_0x3a5312)}})[_0xbce9('0x19')](function(_0x2ec59b){if(_0x2ec59b['count']){logger[_0xbce9('0xe')](_0xbce9('0x20'));return _[_0xbce9('0x21')](_0x2ec59b[_0xbce9('0x22')],{'email':_0x3a5312,'role':_0xbce9('0x23')});}else{logger[_0xbce9('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x252dbe){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x252dbe[_0xbce9('0x26')];});}});}else{logger[_0xbce9('0xe')](_0xbce9('0x27'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x24'),_0x19f941[_0xbce9('0x10')])})[_0xbce9('0x19')](function(_0x39e3b8){logger[_0xbce9('0xe')](_0xbce9('0x25'));return _0x39e3b8[_0xbce9('0x26')];});}}function getEndUser(_0x5e73a8,_0x55f5d5,_0x411951){logger['info'](_0xbce9('0x28'),_0x411951);return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x1e'),_0x5e73a8[_0xbce9('0x10')]),'qs':{'query':util[_0xbce9('0x1d')](_0xbce9('0x29'),_0x411951)}})[_0xbce9('0x19')](function(_0x40af93){var _0xa5522c;if(_0x40af93[_0xbce9('0x22')]['length']){_0x40af93['results']=_[_0xbce9('0x2a')](_0x40af93['results'],{'suspended':![],'role':_0xbce9('0x2b')});if(_0x40af93[_0xbce9('0x22')]['length']){_0xa5522c=_[_0xbce9('0x2c')](_0x40af93['results']);}}if(_0xa5522c){logger[_0xbce9('0xe')]('Enduser\x20found!');return _0xa5522c;}else{logger['info'](_0xbce9('0x2d'));return request({'uri':util[_0xbce9('0x1d')](_0xbce9('0x2e'),_0x5e73a8['remoteUri']),'method':'POST','body':{'user':{'role':_0xbce9('0x2b'),'name':util[_0xbce9('0x1d')]('Caller\x20-\x20%s',_0x55f5d5||_0x411951),'phone':_0x411951}}})[_0xbce9('0x19')](function(_0x493d02){logger['info'](_0xbce9('0x2f'));return _0x493d02['user'];});}});}function getAuth(_0x1798c8){var _0x2b70d7;if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x31')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x32'),_0x1798c8[_0xbce9('0x33')],_0x1798c8[_0xbce9('0x31')]);}else if(_0x1798c8[_0xbce9('0x30')]===_0xbce9('0x34')){_0x2b70d7=util[_0xbce9('0x1d')](_0xbce9('0x35'),_0x1798c8[_0xbce9('0x33')],_0x1798c8['token']);}return util[_0xbce9('0x1d')](_0xbce9('0x36'),new Buffer(_0x2b70d7)[_0xbce9('0x37')]('base64'));}function request(_0x3d2bdd){logger[_0xbce9('0x38')](_0xbce9('0x39'),JSON[_0xbce9('0x3a')](_0x3d2bdd));return rp(_[_0xbce9('0x9')](_0x3d2bdd,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x55851f,_0x54af2f){var _0x401e2b=[];if(_0x55851f&&_0x55851f[_0xbce9('0x3b')]>0x0){_0x401e2b=_[_0xbce9('0x3c')](_0x55851f,_0x54af2f);}return _0x401e2b;}function getCustomFields(_0x16fe41,_0x21f4a7){var _0x32860f=[];var _0x1d53b2={'custom_fields':[]};if(_0x16fe41[_0xbce9('0x3b')]>0x0){_[_0xbce9('0x3d')](_0x16fe41,function(_0x174972){if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972[_0xbce9('0x40')]&&!_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0x174972[_0xbce9('0x40')][_0xbce9('0x42')]()]=_0x174972[_0xbce9('0x43')][_0xbce9('0x37')]();}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x3f')&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972['idField'],'value':_0x174972['content'][_0xbce9('0x37')]()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x46')&&_0x174972[_0xbce9('0x47')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x47')]]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['variableName']]['toString']()});}else if(_0x174972[_0xbce9('0x3e')]===_0xbce9('0x49')&&_0x174972[_0xbce9('0x4a')]&&_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')]&&_0x174972['idField']&&_0x174972[_0xbce9('0x41')]){_0x21f4a7[_0x174972[_0xbce9('0x4a')][_0xbce9('0x14')][_0xbce9('0x42')]()]&&_0x1d53b2[_0xbce9('0x44')][_0xbce9('0x45')]({'id':_0x174972[_0xbce9('0x48')],'value':_0x21f4a7[_0x174972['Variable'][_0xbce9('0x14')][_0xbce9('0x42')]()][_0xbce9('0x37')]()});}});}return _0x1d53b2;}exports[_0xbce9('0x4b')]=function(_0x33cda6,_0x593833,_0x5972a4,_0xffd8a6,_0x1cb4d8,_0x37986f){var _0x3e4d5d,_0xbf501f;_0x37986f[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x10')]);_0x37986f['serverUrl']=intUtil[_0xbce9('0x4c')](_0x37986f[_0xbce9('0x4d')]);if(_0x1cb4d8&&_0x1cb4d8[_0xbce9('0x4e')]){logger['info']('[QUEUE]',_0xbce9('0x4f'));_0x593833[_0xbce9('0x50')]=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x37986f[_0xbce9('0x4d')],_0x593833[_0xbce9('0x52')],md5(_0x593833[_0xbce9('0x52')]));}else{_0x593833[_0xbce9('0x50')]='';}headers['Authorization']=getAuth(_0x37986f);return getUser(_0x37986f,_0xffd8a6['email'])[_0xbce9('0x19')](function(_0x4d987a){_0x3e4d5d=_0x4d987a;logger['info'](_0xbce9('0x53'),_0x3e4d5d['id']);return getEndUser(_0x37986f,_0x593833[_0xbce9('0x54')],_0x593833[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x472f08){_0xbf501f=_0x472f08;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0xbf501f['id']);return getTicket(_0x37986f,_0x3e4d5d,_0xbf501f,_0x5972a4,_0x593833);})[_0xbce9('0x19')](function(_0x1c4ba6){if(_0x1c4ba6){logger[_0xbce9('0xe')]('The\x20Ticket\x20ID\x20is:',_0x1c4ba6['id']);switch(_0x37986f['type']){case _0xbce9('0x57'):logger['info'](_0xbce9('0x58'),_0xbce9('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x37986f[_0xbce9('0x10')],_0x3e4d5d['id'],_0x1c4ba6['id']),'method':_0xbce9('0x11')});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x58'),_0xbce9('0x5b'));emit(util[_0xbce9('0x1d')](_0xbce9('0x5c'),_0xffd8a6['name']),_0xbce9('0x5d'),{'uri':util[_0xbce9('0x1d')]('%s/agent/tickets/%s',_0x37986f[_0xbce9('0x10')],_0x1c4ba6['id'])});break;default:logger['error'](_0xbce9('0x58'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1803ee){logger[_0xbce9('0x60')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1803ee,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x49765b,_0x4902d4,_0x41b4e3,_0x4852dd,_0x31f825,_0x3fdd0b,_0x40a5c1){var _0x3e3c5c,_0x405e06;_0x3fdd0b['remoteUri']=intUtil[_0xbce9('0x4c')](_0x3fdd0b[_0xbce9('0x10')]);_0x3fdd0b[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x3fdd0b[_0xbce9('0x4d')]);if(_0x40a5c1&&_0x40a5c1[_0xbce9('0x61')]&&_0x40a5c1[_0xbce9('0x61')]!==_0xbce9('0x62')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4902d4[_0xbce9('0x50')]=util['format'](_0xbce9('0x51'),_0x3fdd0b[_0xbce9('0x4d')],_0x4902d4['uniqueid'],md5(_0x4902d4['uniqueid']));}headers['Authorization']=getAuth(_0x3fdd0b);return getUser(_0x3fdd0b,_0x4852dd[_0xbce9('0x63')])['then'](function(_0x5558e6){_0x3e3c5c=_0x5558e6;logger[_0xbce9('0xe')]('The\x20User\x20ID\x20is:',_0x3e3c5c['id']);return getEndUser(_0x3fdd0b,_0x4902d4['destcalleridname'],_0x4902d4[_0xbce9('0x64')]);})[_0xbce9('0x19')](function(_0x8c28cf){_0x405e06=_0x8c28cf;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x405e06['id']);return getTicket(_0x3fdd0b,_0x3e3c5c,_0x405e06,_0x41b4e3,_0x4902d4);})[_0xbce9('0x19')](function(_0x260c98){if(_0x260c98){logger['info'](_0xbce9('0x65'),_0x260c98['id']);switch(_0x3fdd0b[_0xbce9('0x3e')]){case _0xbce9('0x57'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3fdd0b[_0xbce9('0x10')],_0x3e3c5c['id'],_0x260c98['id']),'method':'POST'});case _0xbce9('0x5a'):logger[_0xbce9('0xe')](_0xbce9('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xbce9('0x5c'),_0x4852dd[_0xbce9('0x14')]),'trigger:browser:url',{'uri':util[_0xbce9('0x1d')](_0xbce9('0x67'),_0x3fdd0b[_0xbce9('0x10')],_0x260c98['id'])});break;default:logger['error'](_0xbce9('0x66'),_0xbce9('0x5e'));}}})[_0xbce9('0x5f')](function(_0x1b2cdb){logger[_0xbce9('0x60')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b2cdb,{'showHidden':!![],'depth':null}));});};exports[_0xbce9('0x68')]=function(_0x4af7f5,_0x63a8b6,_0xbf93c2,_0x51790e,_0x5d1f00,_0x1e1311){var _0x364ad1,_0x294920;_0x1e1311[_0xbce9('0x10')]=intUtil[_0xbce9('0x4c')](_0x1e1311[_0xbce9('0x10')]);_0x1e1311[_0xbce9('0x4d')]=intUtil['stripTrailingSlash'](_0x1e1311['serverUrl']);if(_0x5d1f00&&_0x5d1f00[_0xbce9('0x4e')]){logger[_0xbce9('0xe')](_0xbce9('0x69'),_0xbce9('0x4f'));_0x63a8b6['recordingURL']=util[_0xbce9('0x1d')](_0xbce9('0x51'),_0x1e1311['serverUrl'],_0x63a8b6['uniqueid'],md5(_0x63a8b6[_0xbce9('0x52')]));}else{_0x63a8b6[_0xbce9('0x50')]='';}headers[_0xbce9('0x6a')]=getAuth(_0x1e1311);return getUser(_0x1e1311)[_0xbce9('0x19')](function(_0x27e73c){_0x364ad1=_0x27e73c;logger[_0xbce9('0xe')](_0xbce9('0x53'),_0x364ad1['id']);return getEndUser(_0x1e1311,_0x63a8b6[_0xbce9('0x54')],_0x63a8b6[_0xbce9('0x55')]);})[_0xbce9('0x19')](function(_0x52d9f6){_0x294920=_0x52d9f6;logger[_0xbce9('0xe')](_0xbce9('0x56'),_0x294920['id']);return getTicket(_0x1e1311,_0x364ad1,_0x294920,_0xbf93c2,_0x63a8b6);})[_0xbce9('0x19')](function(_0x408928){if(_0x408928){logger['info'](_0xbce9('0x65'),_0x408928['id']);}})[_0xbce9('0x5f')](function(_0x8b3562){logger['error'](_0xbce9('0x6b'),util['inspect'](_0x8b3562,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff