// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1d1e=['Basic\x20%s','toString','stringify','map','forEach','string','nameField','customField','toLowerCase','content','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20User\x20ID\x20is:','integrationTab','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','%s/token:%s','username','token'];(function(_0x205eb1,_0x5e2550){var _0x4258a4=function(_0x1600a9){while(--_0x1600a9){_0x205eb1['push'](_0x205eb1['shift']());}};_0x4258a4(++_0x5e2550);}(_0x1d1e,0x1e5));var _0xe1d1=function(_0x477f1a,_0x4999d3){_0x477f1a=_0x477f1a-0x0;var _0x1cf352=_0x1d1e[_0x477f1a];return _0x1cf352;};'use strict';var _=require('lodash');var rp=require(_0xe1d1('0x0'));var md5=require(_0xe1d1('0x1'));var util=require(_0xe1d1('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe1d1('0x3'));var config=require(_0xe1d1('0x4'));var logger=require(_0xe1d1('0x5'))(_0xe1d1('0x6'));config[_0xe1d1('0x7')]=_[_0xe1d1('0x8')](config[_0xe1d1('0x7')],{'host':_0xe1d1('0x9'),'port':0x18eb});var io=require(_0xe1d1('0xa'))(new Redis(config[_0xe1d1('0x7')]));function emit(_0xd4ff35,_0x72cecb,_0x3f60e4){io['to'](_0xd4ff35)['emit'](_0x72cecb,_0x3f60e4);}var headers={'Content-Type':_0xe1d1('0xb'),'Accept':'application/json'};function getTicket(_0x3ded6c,_0x10d6a8,_0x2d1058,_0x11c4c1,_0x924457){logger['info'](_0xe1d1('0xc'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0xe'),_0x3ded6c[_0xe1d1('0xf')]),'method':_0xe1d1('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2d1058['id'],'submitter_id':_0x10d6a8?_0x10d6a8['id']:undefined,'assignee_id':_0x10d6a8?_0x10d6a8['id']:undefined,'tags':getTags(_0x11c4c1[_0xe1d1('0x11')],'name'),'subject':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x13')],_0x924457,'\x20'),'description':intUtil[_0xe1d1('0x12')](_0x11c4c1['Descriptions'],_0x924457,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x14')],_0x924457,'\x0a')}},getCustomFields(_0x11c4c1[_0xe1d1('0x15')],_0x924457))}})[_0xe1d1('0x16')](function(_0xfa35ab){logger[_0xe1d1('0x17')](_0xe1d1('0x18'));return _0xfa35ab[_0xe1d1('0x19')];});}function getUser(_0x57616d,_0xbc4f72){if(intUtil['validateEmail'](_0xbc4f72)){logger[_0xe1d1('0x17')]('Getting\x20agent\x20with\x20email',_0xbc4f72);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x57616d[_0xe1d1('0xf')]),'qs':{'query':util[_0xe1d1('0xd')](_0xe1d1('0x1b'),_0xbc4f72)}})['then'](function(_0x53d17a){if(_0x53d17a[_0xe1d1('0x1c')]){logger[_0xe1d1('0x17')](_0xe1d1('0x1d'));return _['find'](_0x53d17a[_0xe1d1('0x1e')],{'email':_0xbc4f72,'role':_0xe1d1('0x1f')});}else{logger['info'](_0xe1d1('0x20'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x2352ce){logger[_0xe1d1('0x17')](_0xe1d1('0x22'));return _0x2352ce[_0xe1d1('0x23')];});}});}else{logger[_0xe1d1('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x13960f){logger['info']('Admin\x20account\x20selected.');return _0x13960f[_0xe1d1('0x23')];});}}function getEndUser(_0x26f609,_0x1a50da,_0x3d9e42){logger[_0xe1d1('0x17')](_0xe1d1('0x24'),_0x3d9e42);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x26f609[_0xe1d1('0xf')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3d9e42)}})['then'](function(_0x1818ed){var _0x853070;if(_0x1818ed[_0xe1d1('0x1e')]['length']){_0x1818ed[_0xe1d1('0x1e')]=_[_0xe1d1('0x25')](_0x1818ed[_0xe1d1('0x1e')],{'suspended':![],'role':_0xe1d1('0x26')});if(_0x1818ed[_0xe1d1('0x1e')][_0xe1d1('0x27')]){_0x853070=_[_0xe1d1('0x28')](_0x1818ed[_0xe1d1('0x1e')]);}}if(_0x853070){logger[_0xe1d1('0x17')](_0xe1d1('0x29'));return _0x853070;}else{logger[_0xe1d1('0x17')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xe1d1('0x2a'),_0x26f609[_0xe1d1('0xf')]),'method':'POST','body':{'user':{'role':_0xe1d1('0x26'),'name':util[_0xe1d1('0xd')](_0xe1d1('0x2b'),_0x1a50da||_0x3d9e42),'phone':_0x3d9e42}}})[_0xe1d1('0x16')](function(_0x34d2cf){logger['info']('Enduser\x20created.');return _0x34d2cf[_0xe1d1('0x23')];});}});}function getAuth(_0x214b3f){var _0x4ca4ba;if(_0x214b3f[_0xe1d1('0x2c')]===_0xe1d1('0x2d')){_0x4ca4ba=util['format'](_0xe1d1('0x2e'),_0x214b3f['username'],_0x214b3f[_0xe1d1('0x2d')]);}else if(_0x214b3f['authType']==='token'){_0x4ca4ba=util[_0xe1d1('0xd')](_0xe1d1('0x2f'),_0x214b3f[_0xe1d1('0x30')],_0x214b3f[_0xe1d1('0x31')]);}return util[_0xe1d1('0xd')](_0xe1d1('0x32'),new Buffer(_0x4ca4ba)[_0xe1d1('0x33')]('base64'));}function request(_0x2f666e){logger['debug']('[HTTP]',JSON[_0xe1d1('0x34')](_0x2f666e));return rp(_[_0xe1d1('0x8')](_0x2f666e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x69001c,_0x1cb25a){var _0x47ef8a=[];if(_0x69001c&&_0x69001c[_0xe1d1('0x27')]>0x0){_0x47ef8a=_[_0xe1d1('0x35')](_0x69001c,_0x1cb25a);}return _0x47ef8a;}function getCustomFields(_0x4afdf0,_0x3d1077){var _0x148f03=[];var _0x4174d5={'custom_fields':[]};if(_0x4afdf0['length']>0x0){_[_0xe1d1('0x36')](_0x4afdf0,function(_0x2ac3eb){if(_0x2ac3eb['type']===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x38')]&&!_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0x2ac3eb[_0xe1d1('0x38')][_0xe1d1('0x3a')]()]=_0x2ac3eb[_0xe1d1('0x3b')][_0xe1d1('0x33')]();}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x2ac3eb['content'][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x40')&&_0x2ac3eb[_0xe1d1('0x41')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x3d1077[_0x2ac3eb[_0xe1d1('0x41')]]&&_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb['variableName']][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x42')&&_0x2ac3eb[_0xe1d1('0x43')]&&_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb['customField']){_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()]&&_0x4174d5['custom_fields']['push']({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()][_0xe1d1('0x33')]()});}});}return _0x4174d5;}exports[_0xe1d1('0x45')]=function(_0x90e7e1,_0x50c52a,_0x595bdb,_0x2a207b,_0x1f0d2b,_0x2993d2){var _0x568f2c,_0x1df333;_0x2993d2[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x2993d2[_0xe1d1('0xf')]);_0x2993d2[_0xe1d1('0x47')]=intUtil['stripTrailingSlash'](_0x2993d2['serverUrl']);if(_0x1f0d2b&&_0x1f0d2b[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')](_0xe1d1('0x49'),'Recording\x20is\x20enabled!');_0x50c52a[_0xe1d1('0x4a')]=util['format'](_0xe1d1('0x4b'),_0x2993d2['serverUrl'],_0x50c52a['uniqueid'],md5(_0x50c52a[_0xe1d1('0x4c')]));}else{_0x50c52a[_0xe1d1('0x4a')]='';}headers['Authorization']=getAuth(_0x2993d2);return getUser(_0x2993d2,_0x2a207b[_0xe1d1('0x4d')])[_0xe1d1('0x16')](function(_0x59d5cb){_0x568f2c=_0x59d5cb;logger['info']('The\x20User\x20ID\x20is:',_0x568f2c['id']);return getEndUser(_0x2993d2,_0x50c52a['calleridname'],_0x50c52a[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0xb05346){_0x1df333=_0xb05346;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x1df333['id']);return getTicket(_0x2993d2,_0x568f2c,_0x1df333,_0x595bdb,_0x50c52a);})['then'](function(_0x2f8903){if(_0x2f8903){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x2f8903['id']);switch(_0x2993d2[_0xe1d1('0x3c')]){case'integrationTab':logger['info'](_0xe1d1('0x49'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x2993d2[_0xe1d1('0xf')],_0x568f2c['id'],_0x2f8903['id']),'method':'POST'});case _0xe1d1('0x53'):logger[_0xe1d1('0x17')](_0xe1d1('0x49'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x2a207b[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')]('%s/agent/tickets/%s',_0x2993d2[_0xe1d1('0xf')][_0xe1d1('0x57')](_0xe1d1('0x58'),''),_0x2f8903['id'])});break;default:logger[_0xe1d1('0x59')](_0xe1d1('0x49'),_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x5f183c){logger['error'](_0xe1d1('0x5c'),util[_0xe1d1('0x5d')](_0x5f183c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x36d319,_0x24b63a,_0x234130,_0x253230,_0x296104,_0x33498f,_0x4b49aa){var _0x2293e5,_0x37579a;_0x33498f[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0xf')]);_0x33498f['serverUrl']=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0x47')]);if(_0x4b49aa&&_0x4b49aa[_0xe1d1('0x5e')]&&_0x4b49aa[_0xe1d1('0x5e')]!==_0xe1d1('0x5f')){logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x61'));_0x24b63a[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x33498f['serverUrl'],_0x24b63a[_0xe1d1('0x4c')],md5(_0x24b63a[_0xe1d1('0x4c')]));}headers[_0xe1d1('0x62')]=getAuth(_0x33498f);return getUser(_0x33498f,_0x253230['email'])[_0xe1d1('0x16')](function(_0x11ea30){_0x2293e5=_0x11ea30;logger[_0xe1d1('0x17')](_0xe1d1('0x63'),_0x2293e5['id']);return getEndUser(_0x33498f,_0x24b63a['destcalleridname'],_0x24b63a['destcalleridnum']);})[_0xe1d1('0x16')](function(_0x1ef945){_0x37579a=_0x1ef945;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x37579a['id']);return getTicket(_0x33498f,_0x2293e5,_0x37579a,_0x234130,_0x24b63a);})['then'](function(_0x207b0a){if(_0x207b0a){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x207b0a['id']);switch(_0x33498f[_0xe1d1('0x3c')]){case _0xe1d1('0x64'):logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x33498f[_0xe1d1('0xf')],_0x2293e5['id'],_0x207b0a['id']),'method':_0xe1d1('0x10')});case _0xe1d1('0x53'):logger['info'](_0xe1d1('0x60'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x253230[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')](_0xe1d1('0x65'),_0x33498f[_0xe1d1('0xf')]['replace'](_0xe1d1('0x58'),''),_0x207b0a['id'])});break;default:logger[_0xe1d1('0x59')]('[OUTBOUND]',_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x48612d){logger[_0xe1d1('0x59')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xe1d1('0x5d')](_0x48612d,{'showHidden':!![],'depth':null}));});};exports[_0xe1d1('0x66')]=function(_0x141c01,_0x2b5cd7,_0x1c0b11,_0x421de4,_0x1324c1,_0x1e107c){var _0x2edf25,_0x2efa77;_0x1e107c[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0xf')]);_0x1e107c[_0xe1d1('0x47')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0x47')]);if(_0x1324c1&&_0x1324c1[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')]('['+_0x2b5cd7['lastevent'][_0xe1d1('0x67')]()+']',_0xe1d1('0x61'));_0x2b5cd7[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x1e107c[_0xe1d1('0x47')],_0x2b5cd7[_0xe1d1('0x4c')],md5(_0x2b5cd7[_0xe1d1('0x4c')]));}else{_0x2b5cd7['recordingURL']='';}headers[_0xe1d1('0x62')]=getAuth(_0x1e107c);return getUser(_0x1e107c)[_0xe1d1('0x16')](function(_0x26311e){_0x2edf25=_0x26311e;logger[_0xe1d1('0x17')]('The\x20User\x20ID\x20is:',_0x2edf25['id']);return getEndUser(_0x1e107c,_0x2b5cd7[_0xe1d1('0x68')],_0x2b5cd7[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0x62c017){_0x2efa77=_0x62c017;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x2efa77['id']);return getTicket(_0x1e107c,_0x2edf25,_0x2efa77,_0x1c0b11,_0x2b5cd7);})[_0xe1d1('0x16')](function(_0x1082fb){if(_0x1082fb){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x1082fb['id']);}})['catch'](function(_0x17540f){logger[_0xe1d1('0x59')]('['+_0x2b5cd7[_0xe1d1('0x69')]['toUpperCase']()+']'+_0xe1d1('0x6a'),util[_0xe1d1('0x5d')](_0x17540f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff