// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8b29=['Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','agent','%s/users/me.json','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','GET','map','string','nameField','customField','type','custom_fields','push','idField','content','variable','variableName','customVariable','Variable','toLowerCase','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString'];(function(_0xda5738,_0x56093c){var _0x1423f6=function(_0x5562b3){while(--_0x5562b3){_0xda5738['push'](_0xda5738['shift']());}};_0x1423f6(++_0x56093c);}(_0x8b29,0xbe));var _0x98b2=function(_0x28af59,_0x361f6a){_0x28af59=_0x28af59-0x0;var _0x23748f=_0x8b29[_0x28af59];return _0x23748f;};'use strict';var _=require(_0x98b2('0x0'));var rp=require('request-promise');var md5=require(_0x98b2('0x1'));var util=require(_0x98b2('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x98b2('0x3'));var logger=require(_0x98b2('0x4'))('zendesk');config[_0x98b2('0x5')]=_['defaults'](config[_0x98b2('0x5')],{'host':_0x98b2('0x6'),'port':0x18eb});var io=require(_0x98b2('0x7'))(new Redis(config[_0x98b2('0x5')]));function emit(_0x221cee,_0x2cd0cb,_0x417ca6){io['to'](_0x221cee)[_0x98b2('0x8')](_0x2cd0cb,_0x417ca6);}var headers={'Content-Type':_0x98b2('0x9'),'Accept':_0x98b2('0x9')};function getTicket(_0x501b51,_0x48a17e,_0x599bf5,_0x14e049,_0x39617c){logger[_0x98b2('0xa')](_0x98b2('0xb'));return request({'uri':util[_0x98b2('0xc')]('%s/tickets.json',_0x501b51[_0x98b2('0xd')]),'method':_0x98b2('0xe'),'body':{'ticket':_['merge']({'requester_id':_0x599bf5['id'],'submitter_id':_0x48a17e?_0x48a17e['id']:undefined,'assignee_id':_0x48a17e?_0x48a17e['id']:undefined,'tags':getTags(_0x14e049[_0x98b2('0xf')],_0x98b2('0x10')),'subject':intUtil[_0x98b2('0x11')](_0x14e049['Subjects'],_0x39617c,'\x20'),'description':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x14e049[_0x98b2('0x12')],_0x39617c,'\x0a')}},getCustomFields(_0x14e049['Fields'],_0x39617c))}})['then'](function(_0x544e3c){logger[_0x98b2('0xa')](_0x98b2('0x13'));return _0x544e3c[_0x98b2('0x14')];});}function getUser(_0x5ecea1,_0x5bb60d){if(intUtil['validateEmail'](_0x5bb60d)){logger[_0x98b2('0xa')](_0x98b2('0x15'),_0x5bb60d);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0x5ecea1['remoteUri']),'qs':{'query':util[_0x98b2('0xc')]('type:user\x20role:agent\x20email:%s',_0x5bb60d)}})[_0x98b2('0x17')](function(_0x4931f4){if(_0x4931f4[_0x98b2('0x18')]){logger[_0x98b2('0xa')](_0x98b2('0x19'));return _[_0x98b2('0x1a')](_0x4931f4['results'],{'email':_0x5bb60d,'role':_0x98b2('0x1b')});}else{logger[_0x98b2('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x98b2('0x1c'),_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x4ddded){logger[_0x98b2('0xa')](_0x98b2('0x1d'));return _0x4ddded['user'];});}});}else{logger[_0x98b2('0xa')](_0x98b2('0x1e'));return request({'uri':util[_0x98b2('0xc')]('%s/users/me.json',_0x5ecea1[_0x98b2('0xd')])})['then'](function(_0x1d6e33){logger['info']('Admin\x20account\x20selected.');return _0x1d6e33[_0x98b2('0x1f')];});}}function getEndUser(_0xe99d27,_0x5fcd00,_0x525b57){logger['info']('Searching\x20enduser\x20with\x20phone',_0x525b57);return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x16'),_0xe99d27['remoteUri']),'qs':{'query':util[_0x98b2('0xc')](_0x98b2('0x20'),_0x525b57)}})[_0x98b2('0x17')](function(_0x56efb6){var _0x2e1ea4;if(_0x56efb6[_0x98b2('0x21')][_0x98b2('0x22')]){_0x56efb6[_0x98b2('0x21')]=_[_0x98b2('0x23')](_0x56efb6['results'],{'suspended':![],'role':_0x98b2('0x24')});if(_0x56efb6['results'][_0x98b2('0x22')]){_0x2e1ea4=_[_0x98b2('0x25')](_0x56efb6['results']);}}if(_0x2e1ea4){logger[_0x98b2('0xa')](_0x98b2('0x26'));return _0x2e1ea4;}else{logger['info'](_0x98b2('0x27'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x28'),_0xe99d27[_0x98b2('0xd')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x98b2('0xc')](_0x98b2('0x29'),_0x5fcd00||_0x525b57),'phone':_0x525b57}}})[_0x98b2('0x17')](function(_0x3d2df4){logger[_0x98b2('0xa')](_0x98b2('0x2a'));return _0x3d2df4['user'];});}});}function getAuth(_0x448c8b){var _0x2ecb46;if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2c')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x2d'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b[_0x98b2('0x2c')]);}else if(_0x448c8b[_0x98b2('0x2b')]===_0x98b2('0x2f')){_0x2ecb46=util[_0x98b2('0xc')](_0x98b2('0x30'),_0x448c8b[_0x98b2('0x2e')],_0x448c8b['token']);}return util['format'](_0x98b2('0x31'),new Buffer(_0x2ecb46)[_0x98b2('0x32')](_0x98b2('0x33')));}function request(_0x363553){logger[_0x98b2('0x34')](_0x98b2('0x35'),JSON['stringify'](_0x363553));return rp(_[_0x98b2('0x36')](_0x363553,{'method':_0x98b2('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x30e09a,_0x35d085){var _0x4b9c32=[];if(_0x30e09a&&_0x30e09a[_0x98b2('0x22')]>0x0){_0x4b9c32=_[_0x98b2('0x38')](_0x30e09a,_0x35d085);}return _0x4b9c32;}function getCustomFields(_0x3b5d34,_0x178ad1){var _0x2cadb7=[];var _0x3eea54={'custom_fields':[]};if(_0x3b5d34[_0x98b2('0x22')]>0x0){_['forEach'](_0x3b5d34,function(_0x158d80){if(_0x158d80['type']===_0x98b2('0x39')&&_0x158d80[_0x98b2('0x3a')]&&!_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x158d80[_0x98b2('0x3a')]['toLowerCase']()]=_0x158d80['content'][_0x98b2('0x32')]();}else if(_0x158d80[_0x98b2('0x3c')]===_0x98b2('0x39')&&_0x158d80['idField']&&_0x158d80[_0x98b2('0x3b')]){_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x158d80[_0x98b2('0x40')][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x41')&&_0x158d80[_0x98b2('0x42')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80['customField']){_0x178ad1[_0x158d80[_0x98b2('0x42')]]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80[_0x98b2('0x3f')],'value':_0x178ad1[_0x158d80[_0x98b2('0x42')]][_0x98b2('0x32')]()});}else if(_0x158d80['type']===_0x98b2('0x43')&&_0x158d80['Variable']&&_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')]&&_0x158d80[_0x98b2('0x3f')]&&_0x158d80[_0x98b2('0x3b')]){_0x178ad1[_0x158d80[_0x98b2('0x44')][_0x98b2('0x10')][_0x98b2('0x45')]()]&&_0x3eea54[_0x98b2('0x3d')][_0x98b2('0x3e')]({'id':_0x158d80['idField'],'value':_0x178ad1[_0x158d80[_0x98b2('0x44')]['name'][_0x98b2('0x45')]()][_0x98b2('0x32')]()});}});}return _0x3eea54;}exports[_0x98b2('0x46')]=function(_0x19dfcf,_0x28234f,_0xa74a8a,_0x53f148,_0x215c36,_0x44633c){var _0x3dd679,_0x2bd1ca;_0x44633c[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x44633c['remoteUri']);_0x44633c[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x44633c[_0x98b2('0x47')]);if(_0x215c36&&_0x215c36[_0x98b2('0x49')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x28234f[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x44633c[_0x98b2('0x47')],_0x28234f[_0x98b2('0x4c')],md5(_0x28234f[_0x98b2('0x4c')]));}else{_0x28234f[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x44633c);return getUser(_0x44633c,_0x53f148[_0x98b2('0x4e')])['then'](function(_0x321940){_0x3dd679=_0x321940;logger['info'](_0x98b2('0x4f'),_0x3dd679['id']);return getEndUser(_0x44633c,_0x28234f[_0x98b2('0x50')],_0x28234f[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x4be667){_0x2bd1ca=_0x4be667;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x2bd1ca['id']);return getTicket(_0x44633c,_0x3dd679,_0x2bd1ca,_0xa74a8a,_0x28234f);})[_0x98b2('0x17')](function(_0x1e13b8){if(_0x1e13b8){logger[_0x98b2('0xa')]('The\x20Ticket\x20ID\x20is:',_0x1e13b8['id']);switch(_0x44633c[_0x98b2('0x3c')]){case _0x98b2('0x53'):logger[_0x98b2('0xa')](_0x98b2('0x54'),_0x98b2('0x55'));return request({'uri':util[_0x98b2('0xc')](_0x98b2('0x56'),_0x44633c[_0x98b2('0xd')],_0x3dd679['id'],_0x1e13b8['id']),'method':_0x98b2('0xe')});case _0x98b2('0x57'):logger[_0x98b2('0xa')](_0x98b2('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')](_0x98b2('0x58'),_0x53f148['name']),'trigger:browser:url',{'uri':util[_0x98b2('0xc')]('%s/agent/tickets/%s',_0x44633c[_0x98b2('0xd')],_0x1e13b8['id'])});break;default:logger[_0x98b2('0x59')](_0x98b2('0x54'),_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0x2b2db5){logger['error'](_0x98b2('0x5c'),util['inspect'](_0x2b2db5,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0xf9da91,_0x27da73,_0x5217e0,_0x12a72e,_0x1253e2,_0x47f99a,_0xcc5547){var _0x466240,_0x14327e;_0x47f99a[_0x98b2('0xd')]=intUtil['stripTrailingSlash'](_0x47f99a['remoteUri']);_0x47f99a[_0x98b2('0x47')]=intUtil[_0x98b2('0x48')](_0x47f99a[_0x98b2('0x47')]);if(_0xcc5547&&_0xcc5547[_0x98b2('0x5d')]&&_0xcc5547[_0x98b2('0x5d')]!=='none'){logger['info'](_0x98b2('0x5e'),'Recording\x20is\x20enabled!');_0x27da73[_0x98b2('0x4a')]=util[_0x98b2('0xc')](_0x98b2('0x4b'),_0x47f99a[_0x98b2('0x47')],_0x27da73[_0x98b2('0x4c')],md5(_0x27da73[_0x98b2('0x4c')]));}headers['Authorization']=getAuth(_0x47f99a);return getUser(_0x47f99a,_0x12a72e[_0x98b2('0x4e')])[_0x98b2('0x17')](function(_0x2984ba){_0x466240=_0x2984ba;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x466240['id']);return getEndUser(_0x47f99a,_0x27da73[_0x98b2('0x5f')],_0x27da73['destcalleridnum']);})['then'](function(_0x250df6){_0x14327e=_0x250df6;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x14327e['id']);return getTicket(_0x47f99a,_0x466240,_0x14327e,_0x5217e0,_0x27da73);})[_0x98b2('0x17')](function(_0x2ec36c){if(_0x2ec36c){logger[_0x98b2('0xa')](_0x98b2('0x60'),_0x2ec36c['id']);switch(_0x47f99a[_0x98b2('0x3c')]){case'integrationTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),_0x98b2('0x55'));return request({'uri':util['format'](_0x98b2('0x56'),_0x47f99a[_0x98b2('0xd')],_0x466240['id'],_0x2ec36c['id']),'method':_0x98b2('0xe')});case'newTab':logger[_0x98b2('0xa')](_0x98b2('0x5e'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x98b2('0xc')]('user:%s',_0x12a72e['name']),'trigger:browser:url',{'uri':util['format'](_0x98b2('0x61'),_0x47f99a[_0x98b2('0xd')],_0x2ec36c['id'])});break;default:logger[_0x98b2('0x59')]('[OUTBOUND]',_0x98b2('0x5a'));}}})[_0x98b2('0x5b')](function(_0xf84c83){logger[_0x98b2('0x59')](_0x98b2('0x62'),util[_0x98b2('0x63')](_0xf84c83,{'showHidden':!![],'depth':null}));});};exports[_0x98b2('0x64')]=function(_0x5181ee,_0x46b3fb,_0x5d60d9,_0x19c45e,_0x3877ae,_0x2fea4f){var _0x30db52,_0x122e76;_0x2fea4f[_0x98b2('0xd')]=intUtil[_0x98b2('0x48')](_0x2fea4f['remoteUri']);_0x2fea4f['serverUrl']=intUtil[_0x98b2('0x48')](_0x2fea4f[_0x98b2('0x47')]);if(_0x3877ae&&_0x3877ae[_0x98b2('0x49')]){logger[_0x98b2('0xa')]('['+_0x46b3fb['lastevent'][_0x98b2('0x65')]()+']','Recording\x20is\x20enabled!');_0x46b3fb[_0x98b2('0x4a')]=util[_0x98b2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2fea4f[_0x98b2('0x47')],_0x46b3fb[_0x98b2('0x4c')],md5(_0x46b3fb[_0x98b2('0x4c')]));}else{_0x46b3fb[_0x98b2('0x4a')]='';}headers[_0x98b2('0x4d')]=getAuth(_0x2fea4f);return getUser(_0x2fea4f)[_0x98b2('0x17')](function(_0x4102a4){_0x30db52=_0x4102a4;logger[_0x98b2('0xa')](_0x98b2('0x4f'),_0x30db52['id']);return getEndUser(_0x2fea4f,_0x46b3fb['calleridname'],_0x46b3fb[_0x98b2('0x51')]);})[_0x98b2('0x17')](function(_0x1a9efa){_0x122e76=_0x1a9efa;logger[_0x98b2('0xa')](_0x98b2('0x52'),_0x122e76['id']);return getTicket(_0x2fea4f,_0x30db52,_0x122e76,_0x5d60d9,_0x46b3fb);})[_0x98b2('0x17')](function(_0x381800){if(_0x381800){logger['info'](_0x98b2('0x60'),_0x381800['id']);}})[_0x98b2('0x5b')](function(_0x31ea44){logger[_0x98b2('0x59')]('['+_0x46b3fb[_0x98b2('0x66')]['toUpperCase']()+']'+_0x98b2('0x67'),util['inspect'](_0x31ea44,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff