Built motion from commit (unavailable).|2.3.0
[motion2.git] / server / services / ami / trigger / integration / zendesk.js
index 836da86..91fc169 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x317b=['Zendesk\x20account\x20type\x20not\x20recognized','abandoned','[ABANDONED]','lodash','request-promise','md5','ioredis','./util','redis','defaults','localhost','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','then','info','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','custom_fields','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','user:%s'];(function(_0x2dafbe,_0x5d04de){var _0x58a45a=function(_0x50ac96){while(--_0x50ac96){_0x2dafbe['push'](_0x2dafbe['shift']());}};_0x58a45a(++_0x5d04de);}(_0x317b,0x129));var _0xb317=function(_0x506c9c,_0x202705){_0x506c9c=_0x506c9c-0x0;var _0x17d046=_0x317b[_0x506c9c];return _0x17d046;};'use strict';var _=require(_0xb317('0x0'));var rp=require(_0xb317('0x1'));var md5=require(_0xb317('0x2'));var util=require('util');var Redis=require(_0xb317('0x3'));var intUtil=require(_0xb317('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xb317('0x5')]=_[_0xb317('0x6')](config[_0xb317('0x5')],{'host':_0xb317('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb317('0x5')]));function emit(_0x1ad332,_0x3ad555,_0x7e81bb){io['to'](_0x1ad332)['emit'](_0x3ad555,_0x7e81bb);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x3cc016,_0x355c0b,_0x18c514,_0x3634e5,_0x88b4ac){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0xb317('0x8')](_0xb317('0x9'),_0x3cc016[_0xb317('0xa')]),'method':_0xb317('0xb'),'body':{'ticket':_[_0xb317('0xc')]({'requester_id':_0x18c514['id'],'submitter_id':_0x355c0b?_0x355c0b['id']:undefined,'assignee_id':_0x355c0b?_0x355c0b['id']:undefined,'tags':getTags(_0x3634e5[_0xb317('0xd')],_0xb317('0xe')),'subject':intUtil[_0xb317('0xf')](_0x3634e5[_0xb317('0x10')],_0x88b4ac,'\x20'),'description':intUtil['getString'](_0x3634e5[_0xb317('0x11')],_0x88b4ac,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb317('0xf')](_0x3634e5[_0xb317('0x11')],_0x88b4ac,'\x0a')}},getCustomFields(_0x3634e5['Fields'],_0x88b4ac))}})[_0xb317('0x12')](function(_0x58cf2f){logger[_0xb317('0x13')]('Ticket\x20created!');return _0x58cf2f[_0xb317('0x14')];});}function getUser(_0x1d173e,_0x2395e6){logger[_0xb317('0x13')](_0xb317('0x15'),_0x2395e6);return request({'uri':util[_0xb317('0x8')](_0xb317('0x16'),_0x1d173e['remoteUri']),'qs':{'query':util['format'](_0xb317('0x17'),_0x2395e6)}})[_0xb317('0x12')](function(_0x4f194c){if(_0x4f194c[_0xb317('0x18')]){logger[_0xb317('0x13')](_0xb317('0x19'));return _[_0xb317('0x1a')](_0x4f194c[_0xb317('0x1b')],{'email':_0x2395e6,'role':_0xb317('0x1c')});}else{logger[_0xb317('0x13')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb317('0x8')]('%s/users/me.json',_0x1d173e[_0xb317('0xa')])})[_0xb317('0x12')](function(_0x2e8833){logger[_0xb317('0x13')](_0xb317('0x1d'));return _0x2e8833[_0xb317('0x1e')];});}});}function getEndUser(_0x300cbe,_0x29ef70,_0x33b55e){logger['info'](_0xb317('0x1f'),_0x33b55e);return request({'uri':util[_0xb317('0x8')]('%s/search.json',_0x300cbe[_0xb317('0xa')]),'qs':{'query':util[_0xb317('0x8')]('type:user\x20role:end-user\x20phone:%s',_0x33b55e)}})[_0xb317('0x12')](function(_0x18024a){var _0x113451;if(_0x18024a['results'][_0xb317('0x20')]){_0x18024a[_0xb317('0x1b')]=_[_0xb317('0x21')](_0x18024a[_0xb317('0x1b')],{'suspended':![],'role':_0xb317('0x22')});if(_0x18024a['results']['length']){_0x113451=_['first'](_0x18024a['results']);}}if(_0x113451){logger[_0xb317('0x13')](_0xb317('0x23'));return _0x113451;}else{logger[_0xb317('0x13')](_0xb317('0x24'));return request({'uri':util['format'](_0xb317('0x25'),_0x300cbe['remoteUri']),'method':'POST','body':{'user':{'role':_0xb317('0x22'),'name':util[_0xb317('0x8')]('Caller\x20-\x20%s',_0x29ef70||_0x33b55e),'phone':_0x33b55e}}})[_0xb317('0x12')](function(_0x4706b9){logger[_0xb317('0x13')](_0xb317('0x26'));return _0x4706b9[_0xb317('0x1e')];});}});}function getAuth(_0x53f952){var _0xa25ae8;if(_0x53f952[_0xb317('0x27')]===_0xb317('0x28')){_0xa25ae8=util[_0xb317('0x8')]('%s:%s',_0x53f952[_0xb317('0x29')],_0x53f952['password']);}else if(_0x53f952[_0xb317('0x27')]===_0xb317('0x2a')){_0xa25ae8=util[_0xb317('0x8')](_0xb317('0x2b'),_0x53f952[_0xb317('0x29')],_0x53f952['token']);}return util[_0xb317('0x8')](_0xb317('0x2c'),new Buffer(_0xa25ae8)[_0xb317('0x2d')]('base64'));}function request(_0x20f202){logger[_0xb317('0x2e')](_0xb317('0x2f'),JSON[_0xb317('0x30')](_0x20f202));return rp(_[_0xb317('0x6')](_0x20f202,{'method':_0xb317('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x30941d,_0x5b72d9){var _0x15e470=[];if(_0x30941d&&_0x30941d[_0xb317('0x20')]>0x0){_0x15e470=_['map'](_0x30941d,_0x5b72d9);}return _0x15e470;}function getCustomFields(_0x185e82,_0x30ef33){var _0x40a9e5=[];var _0x50ab89={'custom_fields':[]};if(_0x185e82[_0xb317('0x20')]>0x0){_['forEach'](_0x185e82,function(_0x3c43b4){if(_0x3c43b4[_0xb317('0x32')]===_0xb317('0x33')&&_0x3c43b4[_0xb317('0x34')]&&!_0x3c43b4['customField']){_0x50ab89[_0x3c43b4[_0xb317('0x34')][_0xb317('0x35')]()]=_0x3c43b4[_0xb317('0x36')]['toString']();}else if(_0x3c43b4[_0xb317('0x32')]===_0xb317('0x33')&&_0x3c43b4[_0xb317('0x37')]&&_0x3c43b4[_0xb317('0x38')]){_0x50ab89['custom_fields'][_0xb317('0x39')]({'id':_0x3c43b4['idField'],'value':_0x3c43b4[_0xb317('0x36')][_0xb317('0x2d')]()});}else if(_0x3c43b4[_0xb317('0x32')]===_0xb317('0x3a')&&_0x3c43b4[_0xb317('0x3b')]&&_0x3c43b4['idField']&&_0x3c43b4[_0xb317('0x38')]){_0x30ef33[_0x3c43b4[_0xb317('0x3b')]]&&_0x50ab89[_0xb317('0x3c')][_0xb317('0x39')]({'id':_0x3c43b4['idField'],'value':_0x30ef33[_0x3c43b4[_0xb317('0x3b')]][_0xb317('0x2d')]()});}else if(_0x3c43b4[_0xb317('0x32')]===_0xb317('0x3d')&&_0x3c43b4[_0xb317('0x3e')]&&_0x3c43b4[_0xb317('0x3e')]['name']&&_0x3c43b4['idField']&&_0x3c43b4[_0xb317('0x38')]){_0x30ef33[_0x3c43b4[_0xb317('0x3e')][_0xb317('0xe')][_0xb317('0x35')]()]&&_0x50ab89[_0xb317('0x3c')]['push']({'id':_0x3c43b4[_0xb317('0x37')],'value':_0x30ef33[_0x3c43b4[_0xb317('0x3e')][_0xb317('0xe')][_0xb317('0x35')]()][_0xb317('0x2d')]()});}});}return _0x50ab89;}exports[_0xb317('0x3f')]=function(_0x1cc872,_0x203a92,_0x7b2489,_0x128a0f,_0x313264,_0x596901){var _0x3eaefe,_0x3f9521;_0x596901[_0xb317('0xa')]=intUtil[_0xb317('0x40')](_0x596901[_0xb317('0xa')]);_0x596901[_0xb317('0x41')]=intUtil['stripTrailingSlash'](_0x596901[_0xb317('0x41')]);if(_0x313264&&_0x313264[_0xb317('0x42')]){logger[_0xb317('0x13')]('[QUEUE]',_0xb317('0x43'));_0x203a92[_0xb317('0x44')]=util[_0xb317('0x8')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x596901['serverUrl'],_0x203a92[_0xb317('0x45')],md5(_0x203a92[_0xb317('0x45')]));}else{_0x203a92['recordingURL']='';}headers[_0xb317('0x46')]=getAuth(_0x596901);return getUser(_0x596901,_0x128a0f[_0xb317('0x47')])[_0xb317('0x12')](function(_0x4e7193){_0x3eaefe=_0x4e7193;logger[_0xb317('0x13')](_0xb317('0x48'),_0x3eaefe['id']);return getEndUser(_0x596901,_0x203a92[_0xb317('0x49')],_0x203a92[_0xb317('0x4a')]);})[_0xb317('0x12')](function(_0x59668d){_0x3f9521=_0x59668d;logger[_0xb317('0x13')](_0xb317('0x4b'),_0x3f9521['id']);return getTicket(_0x596901,_0x3eaefe,_0x3f9521,_0x7b2489,_0x203a92);})[_0xb317('0x12')](function(_0x254287){if(_0x254287){logger[_0xb317('0x13')]('The\x20Ticket\x20ID\x20is:',_0x254287['id']);switch(_0x596901['type']){case _0xb317('0x4c'):logger[_0xb317('0x13')](_0xb317('0x4d'),_0xb317('0x4e'));return request({'uri':util['format'](_0xb317('0x4f'),_0x596901['remoteUri'],_0x3eaefe['id'],_0x254287['id']),'method':_0xb317('0xb')});case _0xb317('0x50'):logger['info']('[QUEUE]',_0xb317('0x51'));emit(util['format']('user:%s',_0x128a0f[_0xb317('0xe')]),_0xb317('0x52'),{'uri':util['format'](_0xb317('0x53'),_0x596901['remoteUri'],_0x254287['id'])});break;default:logger[_0xb317('0x54')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xb317('0x55')](function(_0x3cd60e){logger['error'](_0xb317('0x56'),util[_0xb317('0x57')](_0x3cd60e,{'showHidden':!![],'depth':null}));});};exports[_0xb317('0x58')]=function(_0xfa68d4,_0x3e7c78,_0x9b6297,_0x52e396,_0x5171ab,_0x509554,_0x258d07){var _0x2a14f7,_0x1e70e3;_0x509554[_0xb317('0xa')]=intUtil[_0xb317('0x40')](_0x509554[_0xb317('0xa')]);_0x509554['serverUrl']=intUtil[_0xb317('0x40')](_0x509554['serverUrl']);if(_0x258d07&&_0x258d07[_0xb317('0x59')]&&_0x258d07['recordingFormat']!==_0xb317('0x5a')){logger[_0xb317('0x13')](_0xb317('0x5b'),_0xb317('0x43'));_0x3e7c78[_0xb317('0x44')]=util[_0xb317('0x8')](_0xb317('0x5c'),_0x509554['serverUrl'],_0x3e7c78[_0xb317('0x45')],md5(_0x3e7c78[_0xb317('0x45')]));}headers[_0xb317('0x46')]=getAuth(_0x509554);return getUser(_0x509554,_0x52e396[_0xb317('0x47')])[_0xb317('0x12')](function(_0x34995f){_0x2a14f7=_0x34995f;logger['info'](_0xb317('0x48'),_0x2a14f7['id']);return getEndUser(_0x509554,_0x3e7c78[_0xb317('0x5d')],_0x3e7c78['destcalleridnum']);})['then'](function(_0x1212b8){_0x1e70e3=_0x1212b8;logger[_0xb317('0x13')](_0xb317('0x4b'),_0x1e70e3['id']);return getTicket(_0x509554,_0x2a14f7,_0x1e70e3,_0x9b6297,_0x3e7c78);})[_0xb317('0x12')](function(_0x26132f){if(_0x26132f){logger[_0xb317('0x13')]('The\x20Ticket\x20ID\x20is:',_0x26132f['id']);switch(_0x509554[_0xb317('0x32')]){case'integrationTab':logger[_0xb317('0x13')](_0xb317('0x5b'),_0xb317('0x4e'));return request({'uri':util[_0xb317('0x8')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x509554['remoteUri'],_0x2a14f7['id'],_0x26132f['id']),'method':'POST'});case _0xb317('0x50'):logger[_0xb317('0x13')](_0xb317('0x5b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb317('0x8')](_0xb317('0x5e'),_0x52e396[_0xb317('0xe')]),_0xb317('0x52'),{'uri':util[_0xb317('0x8')](_0xb317('0x53'),_0x509554[_0xb317('0xa')],_0x26132f['id'])});break;default:logger[_0xb317('0x54')](_0xb317('0x5b'),_0xb317('0x5f'));}}})['catch'](function(_0x17c1f0){logger[_0xb317('0x54')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xb317('0x57')](_0x17c1f0,{'showHidden':!![],'depth':null}));});};exports[_0xb317('0x60')]=function(_0x3c1c26,_0x41befa,_0xf80c89,_0x59a796,_0x3b9954,_0x2eb05e){var _0x4c4b44,_0x1a3df8;_0x2eb05e[_0xb317('0xa')]=intUtil['stripTrailingSlash'](_0x2eb05e['remoteUri']);_0x2eb05e[_0xb317('0x41')]=intUtil[_0xb317('0x40')](_0x2eb05e[_0xb317('0x41')]);if(_0x3b9954&&_0x3b9954[_0xb317('0x42')]){logger['info'](_0xb317('0x61'),_0xb317('0x43'));_0x41befa[_0xb317('0x44')]=util['format'](_0xb317('0x5c'),_0x2eb05e['serverUrl'],_0x41befa[_0xb317('0x45')],md5(_0x41befa[_0xb317('0x45')]));}else{_0x41befa[_0xb317('0x44')]='';}headers[_0xb317('0x46')]=getAuth(_0x2eb05e);return getUser(_0x2eb05e)[_0xb317('0x12')](function(_0x85d966){_0x4c4b44=_0x85d966;logger['info'](_0xb317('0x48'),_0x4c4b44['id']);return getEndUser(_0x2eb05e,_0x41befa[_0xb317('0x49')],_0x41befa[_0xb317('0x4a')]);})[_0xb317('0x12')](function(_0x22c201){_0x1a3df8=_0x22c201;logger[_0xb317('0x13')](_0xb317('0x4b'),_0x1a3df8['id']);return getTicket(_0x2eb05e,_0x4c4b44,_0x1a3df8,_0xf80c89,_0x41befa);})[_0xb317('0x12')](function(_0x5d5a1b){if(_0x5d5a1b){logger[_0xb317('0x13')]('The\x20Ticket\x20ID\x20is:',_0x5d5a1b['id']);}})[_0xb317('0x55')](function(_0x39c489){logger[_0xb317('0x54')]('[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x39c489,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xce0a=['merge','Tags','getString','Subjects','Descriptions','Fields','then','ticket','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','length','map','type','string','nameField','toLowerCase','idField','customField','content','toString','variableName','custom_fields','push','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20User\x20ID\x20is:','destcalleridnum','newTab','trigger:browser:url','inspect','abandoned','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST'];(function(_0x2d2258,_0x2ce510){var _0x18e155=function(_0x11949e){while(--_0x11949e){_0x2d2258['push'](_0x2d2258['shift']());}};_0x18e155(++_0x2ce510);}(_0xce0a,0x199));var _0xace0=function(_0x2c753c,_0x3378e7){_0x2c753c=_0x2c753c-0x0;var _0x23ba20=_0xce0a[_0x2c753c];return _0x23ba20;};'use strict';var _=require(_0xace0('0x0'));var rp=require(_0xace0('0x1'));var md5=require(_0xace0('0x2'));var util=require(_0xace0('0x3'));var Redis=require(_0xace0('0x4'));var intUtil=require(_0xace0('0x5'));var config=require(_0xace0('0x6'));var logger=require(_0xace0('0x7'))(_0xace0('0x8'));config['redis']=_[_0xace0('0x9')](config[_0xace0('0xa')],{'host':_0xace0('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xace0('0xa')]));function emit(_0x57097f,_0x4b5aca,_0x245ea0){io['to'](_0x57097f)[_0xace0('0xc')](_0x4b5aca,_0x245ea0);}var headers={'Content-Type':_0xace0('0xd'),'Accept':_0xace0('0xd')};function getTicket(_0x4e5127,_0x17edb4,_0x598893,_0x420578,_0x2f70d0){logger[_0xace0('0xe')](_0xace0('0xf'));return request({'uri':util[_0xace0('0x10')]('%s/tickets.json',_0x4e5127[_0xace0('0x11')]),'method':_0xace0('0x12'),'body':{'ticket':_[_0xace0('0x13')]({'requester_id':_0x598893['id'],'submitter_id':_0x17edb4?_0x17edb4['id']:undefined,'assignee_id':_0x17edb4?_0x17edb4['id']:undefined,'tags':getTags(_0x420578[_0xace0('0x14')],'name'),'subject':intUtil[_0xace0('0x15')](_0x420578[_0xace0('0x16')],_0x2f70d0,'\x20'),'description':intUtil[_0xace0('0x15')](_0x420578['Descriptions'],_0x2f70d0,'\x0a'),'comment':{'public':![],'body':intUtil[_0xace0('0x15')](_0x420578[_0xace0('0x17')],_0x2f70d0,'\x0a')}},getCustomFields(_0x420578[_0xace0('0x18')],_0x2f70d0))}})[_0xace0('0x19')](function(_0x56a31d){logger[_0xace0('0xe')]('Ticket\x20created!');return _0x56a31d[_0xace0('0x1a')];});}function getUser(_0x286c32,_0x498fe2){if(intUtil['validateEmail'](name)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0x498fe2);return request({'uri':util['format']('%s/search.json',_0x286c32[_0xace0('0x11')]),'qs':{'query':util[_0xace0('0x10')](_0xace0('0x1b'),_0x498fe2)}})[_0xace0('0x19')](function(_0x427e50){if(_0x427e50[_0xace0('0x1c')]){logger[_0xace0('0xe')](_0xace0('0x1d'));return _[_0xace0('0x1e')](_0x427e50[_0xace0('0x1f')],{'email':_0x498fe2,'role':_0xace0('0x20')});}else{logger[_0xace0('0xe')](_0xace0('0x21'));return request({'uri':util[_0xace0('0x10')](_0xace0('0x22'),_0x286c32[_0xace0('0x11')])})['then'](function(_0x329e52){logger['info'](_0xace0('0x23'));return _0x329e52[_0xace0('0x24')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xace0('0x22'),_0x286c32[_0xace0('0x11')])})[_0xace0('0x19')](function(_0x85ea25){logger[_0xace0('0xe')](_0xace0('0x23'));return _0x85ea25[_0xace0('0x24')];});}}function getEndUser(_0x29426f,_0xbc1a1b,_0xb8a9cb){logger['info'](_0xace0('0x25'),_0xb8a9cb);return request({'uri':util[_0xace0('0x10')](_0xace0('0x26'),_0x29426f[_0xace0('0x11')]),'qs':{'query':util[_0xace0('0x10')](_0xace0('0x27'),_0xb8a9cb)}})[_0xace0('0x19')](function(_0xbcebc3){var _0x58b7ca;if(_0xbcebc3[_0xace0('0x1f')]['length']){_0xbcebc3[_0xace0('0x1f')]=_[_0xace0('0x28')](_0xbcebc3[_0xace0('0x1f')],{'suspended':![],'role':_0xace0('0x29')});if(_0xbcebc3['results']['length']){_0x58b7ca=_['first'](_0xbcebc3[_0xace0('0x1f')]);}}if(_0x58b7ca){logger[_0xace0('0xe')](_0xace0('0x2a'));return _0x58b7ca;}else{logger['info'](_0xace0('0x2b'));return request({'uri':util[_0xace0('0x10')](_0xace0('0x2c'),_0x29426f[_0xace0('0x11')]),'method':_0xace0('0x12'),'body':{'user':{'role':'end-user','name':util['format'](_0xace0('0x2d'),_0xbc1a1b||_0xb8a9cb),'phone':_0xb8a9cb}}})['then'](function(_0x56468c){logger['info'](_0xace0('0x2e'));return _0x56468c[_0xace0('0x24')];});}});}function getAuth(_0x312f49){var _0x24e4ea;if(_0x312f49[_0xace0('0x2f')]===_0xace0('0x30')){_0x24e4ea=util['format']('%s:%s',_0x312f49[_0xace0('0x31')],_0x312f49['password']);}else if(_0x312f49[_0xace0('0x2f')]==='token'){_0x24e4ea=util['format'](_0xace0('0x32'),_0x312f49['username'],_0x312f49[_0xace0('0x33')]);}return util['format'](_0xace0('0x34'),new Buffer(_0x24e4ea)['toString'](_0xace0('0x35')));}function request(_0x3b0963){logger[_0xace0('0x36')](_0xace0('0x37'),JSON[_0xace0('0x38')](_0x3b0963));return rp(_[_0xace0('0x9')](_0x3b0963,{'method':_0xace0('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x53a5f0,_0x27107c){var _0x42f337=[];if(_0x53a5f0&&_0x53a5f0[_0xace0('0x3a')]>0x0){_0x42f337=_[_0xace0('0x3b')](_0x53a5f0,_0x27107c);}return _0x42f337;}function getCustomFields(_0x4d90c5,_0x4d4a15){var _0x1b6b8c=[];var _0xe47a17={'custom_fields':[]};if(_0x4d90c5[_0xace0('0x3a')]>0x0){_['forEach'](_0x4d90c5,function(_0x9e1790){if(_0x9e1790[_0xace0('0x3c')]===_0xace0('0x3d')&&_0x9e1790[_0xace0('0x3e')]&&!_0x9e1790['customField']){_0xe47a17[_0x9e1790[_0xace0('0x3e')][_0xace0('0x3f')]()]=_0x9e1790['content']['toString']();}else if(_0x9e1790[_0xace0('0x3c')]===_0xace0('0x3d')&&_0x9e1790[_0xace0('0x40')]&&_0x9e1790[_0xace0('0x41')]){_0xe47a17['custom_fields']['push']({'id':_0x9e1790[_0xace0('0x40')],'value':_0x9e1790[_0xace0('0x42')][_0xace0('0x43')]()});}else if(_0x9e1790[_0xace0('0x3c')]==='variable'&&_0x9e1790[_0xace0('0x44')]&&_0x9e1790[_0xace0('0x40')]&&_0x9e1790[_0xace0('0x41')]){_0x4d4a15[_0x9e1790[_0xace0('0x44')]]&&_0xe47a17[_0xace0('0x45')][_0xace0('0x46')]({'id':_0x9e1790[_0xace0('0x40')],'value':_0x4d4a15[_0x9e1790[_0xace0('0x44')]][_0xace0('0x43')]()});}else if(_0x9e1790[_0xace0('0x3c')]==='customVariable'&&_0x9e1790[_0xace0('0x47')]&&_0x9e1790[_0xace0('0x47')]['name']&&_0x9e1790['idField']&&_0x9e1790[_0xace0('0x41')]){_0x4d4a15[_0x9e1790[_0xace0('0x47')][_0xace0('0x48')][_0xace0('0x3f')]()]&&_0xe47a17[_0xace0('0x45')][_0xace0('0x46')]({'id':_0x9e1790['idField'],'value':_0x4d4a15[_0x9e1790[_0xace0('0x47')][_0xace0('0x48')]['toLowerCase']()][_0xace0('0x43')]()});}});}return _0xe47a17;}exports[_0xace0('0x49')]=function(_0x3ac214,_0xaf26f1,_0x412802,_0x20664c,_0x37a0de,_0x7ee2aa){var _0x3d141c,_0x4888d0;_0x7ee2aa[_0xace0('0x11')]=intUtil[_0xace0('0x4a')](_0x7ee2aa[_0xace0('0x11')]);_0x7ee2aa[_0xace0('0x4b')]=intUtil[_0xace0('0x4a')](_0x7ee2aa[_0xace0('0x4b')]);if(_0x37a0de&&_0x37a0de[_0xace0('0x4c')]){logger[_0xace0('0xe')](_0xace0('0x4d'),'Recording\x20is\x20enabled!');_0xaf26f1[_0xace0('0x4e')]=util['format'](_0xace0('0x4f'),_0x7ee2aa[_0xace0('0x4b')],_0xaf26f1[_0xace0('0x50')],md5(_0xaf26f1[_0xace0('0x50')]));}else{_0xaf26f1[_0xace0('0x4e')]='';}headers[_0xace0('0x51')]=getAuth(_0x7ee2aa);return getUser(_0x7ee2aa,_0x20664c['email'])[_0xace0('0x19')](function(_0xad528c){_0x3d141c=_0xad528c;logger[_0xace0('0xe')]('The\x20User\x20ID\x20is:',_0x3d141c['id']);return getEndUser(_0x7ee2aa,_0xaf26f1[_0xace0('0x52')],_0xaf26f1[_0xace0('0x53')]);})[_0xace0('0x19')](function(_0x34fa83){_0x4888d0=_0x34fa83;logger[_0xace0('0xe')](_0xace0('0x54'),_0x4888d0['id']);return getTicket(_0x7ee2aa,_0x3d141c,_0x4888d0,_0x412802,_0xaf26f1);})[_0xace0('0x19')](function(_0x4cc794){if(_0x4cc794){logger[_0xace0('0xe')](_0xace0('0x55'),_0x4cc794['id']);switch(_0x7ee2aa['type']){case _0xace0('0x56'):logger['info'](_0xace0('0x4d'),_0xace0('0x57'));return request({'uri':util[_0xace0('0x10')](_0xace0('0x58'),_0x7ee2aa['remoteUri'],_0x3d141c['id'],_0x4cc794['id']),'method':_0xace0('0x12')});case'newTab':logger['info'](_0xace0('0x4d'),_0xace0('0x59'));emit(util['format'](_0xace0('0x5a'),_0x20664c[_0xace0('0x48')]),'trigger:browser:url',{'uri':util['format'](_0xace0('0x5b'),_0x7ee2aa[_0xace0('0x11')],_0x4cc794['id'])});break;default:logger[_0xace0('0x5c')]('[QUEUE]',_0xace0('0x5d'));}}})[_0xace0('0x5e')](function(_0x441779){logger[_0xace0('0x5c')](_0xace0('0x5f'),util['inspect'](_0x441779,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0xf8ed85,_0x256adb,_0x591efe,_0x408f10,_0x1dffcb,_0xc1f760,_0x2f9d97){var _0x1b29d6,_0x1f5909;_0xc1f760[_0xace0('0x11')]=intUtil[_0xace0('0x4a')](_0xc1f760['remoteUri']);_0xc1f760[_0xace0('0x4b')]=intUtil[_0xace0('0x4a')](_0xc1f760[_0xace0('0x4b')]);if(_0x2f9d97&&_0x2f9d97['recordingFormat']&&_0x2f9d97['recordingFormat']!==_0xace0('0x60')){logger[_0xace0('0xe')](_0xace0('0x61'),_0xace0('0x62'));_0x256adb[_0xace0('0x4e')]=util[_0xace0('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc1f760[_0xace0('0x4b')],_0x256adb['uniqueid'],md5(_0x256adb[_0xace0('0x50')]));}headers[_0xace0('0x51')]=getAuth(_0xc1f760);return getUser(_0xc1f760,_0x408f10[_0xace0('0x63')])[_0xace0('0x19')](function(_0x993bd8){_0x1b29d6=_0x993bd8;logger[_0xace0('0xe')](_0xace0('0x64'),_0x1b29d6['id']);return getEndUser(_0xc1f760,_0x256adb['destcalleridname'],_0x256adb[_0xace0('0x65')]);})[_0xace0('0x19')](function(_0x397346){_0x1f5909=_0x397346;logger['info'](_0xace0('0x54'),_0x1f5909['id']);return getTicket(_0xc1f760,_0x1b29d6,_0x1f5909,_0x591efe,_0x256adb);})[_0xace0('0x19')](function(_0x3fc92b){if(_0x3fc92b){logger['info'](_0xace0('0x55'),_0x3fc92b['id']);switch(_0xc1f760['type']){case _0xace0('0x56'):logger['info']('[OUTBOUND]',_0xace0('0x57'));return request({'uri':util[_0xace0('0x10')](_0xace0('0x58'),_0xc1f760[_0xace0('0x11')],_0x1b29d6['id'],_0x3fc92b['id']),'method':_0xace0('0x12')});case _0xace0('0x66'):logger['info']('[OUTBOUND]',_0xace0('0x59'));emit(util[_0xace0('0x10')]('user:%s',_0x408f10[_0xace0('0x48')]),_0xace0('0x67'),{'uri':util[_0xace0('0x10')]('%s/agent/tickets/%s',_0xc1f760[_0xace0('0x11')],_0x3fc92b['id'])});break;default:logger['error'](_0xace0('0x61'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xace0('0x5e')](function(_0x4a166a){logger[_0xace0('0x5c')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xace0('0x68')](_0x4a166a,{'showHidden':!![],'depth':null}));});};exports[_0xace0('0x69')]=function(_0x3b9f2b,_0x2da7d2,_0x54e369,_0x1df54b,_0x3d5961,_0x30788c){var _0x17058e,_0x5456e0;_0x30788c[_0xace0('0x11')]=intUtil[_0xace0('0x4a')](_0x30788c['remoteUri']);_0x30788c['serverUrl']=intUtil[_0xace0('0x4a')](_0x30788c[_0xace0('0x4b')]);if(_0x3d5961&&_0x3d5961[_0xace0('0x4c')]){logger[_0xace0('0xe')]('[ABANDONED]',_0xace0('0x62'));_0x2da7d2[_0xace0('0x4e')]=util[_0xace0('0x10')](_0xace0('0x4f'),_0x30788c[_0xace0('0x4b')],_0x2da7d2[_0xace0('0x50')],md5(_0x2da7d2['uniqueid']));}else{_0x2da7d2[_0xace0('0x4e')]='';}headers[_0xace0('0x51')]=getAuth(_0x30788c);return getUser(_0x30788c)[_0xace0('0x19')](function(_0x1ca580){_0x17058e=_0x1ca580;logger[_0xace0('0xe')](_0xace0('0x64'),_0x17058e['id']);return getEndUser(_0x30788c,_0x2da7d2[_0xace0('0x52')],_0x2da7d2[_0xace0('0x53')]);})[_0xace0('0x19')](function(_0x13771e){_0x5456e0=_0x13771e;logger[_0xace0('0xe')]('The\x20Enduser\x20ID\x20is:',_0x5456e0['id']);return getTicket(_0x30788c,_0x17058e,_0x5456e0,_0x54e369,_0x2da7d2);})[_0xace0('0x19')](function(_0x234013){if(_0x234013){logger[_0xace0('0xe')](_0xace0('0x55'),_0x234013['id']);}})['catch'](function(_0x2ff27a){logger[_0xace0('0x5c')](_0xace0('0x6a'),util[_0xace0('0x68')](_0x2ff27a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file