// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4635=['base64','debug','[HTTP]','stringify','GET','type','customField','nameField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','user','%s/users/me.json','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','toString'];(function(_0x1f10b4,_0x41943c){var _0x305af2=function(_0x42b3dc){while(--_0x42b3dc){_0x1f10b4['push'](_0x1f10b4['shift']());}};_0x305af2(++_0x41943c);}(_0x4635,0x1ee));var _0x5463=function(_0x25dcd4,_0x32f345){_0x25dcd4=_0x25dcd4-0x0;var _0x116ce7=_0x4635[_0x25dcd4];return _0x116ce7;};'use strict';var _=require(_0x5463('0x0'));var rp=require(_0x5463('0x1'));var md5=require(_0x5463('0x2'));var util=require(_0x5463('0x3'));var Redis=require('ioredis');var intUtil=require(_0x5463('0x4'));var config=require(_0x5463('0x5'));var logger=require(_0x5463('0x6'))(_0x5463('0x7'));config[_0x5463('0x8')]=_[_0x5463('0x9')](config[_0x5463('0x8')],{'host':_0x5463('0xa'),'port':0x18eb});var io=require(_0x5463('0xb'))(new Redis(config[_0x5463('0x8')]));function emit(_0x2b5d31,_0x505371,_0xa47376){io['to'](_0x2b5d31)[_0x5463('0xc')](_0x505371,_0xa47376);}var headers={'Content-Type':'application/json','Accept':_0x5463('0xd')};function getTicket(_0x3b1550,_0x25b22c,_0x30270f,_0x5c1597,_0x310b15){logger[_0x5463('0xe')](_0x5463('0xf'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x11'),_0x3b1550['remoteUri']),'method':_0x5463('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x30270f['id'],'submitter_id':_0x25b22c?_0x25b22c['id']:undefined,'assignee_id':_0x25b22c?_0x25b22c['id']:undefined,'tags':getTags(_0x5c1597['Tags'],_0x5463('0x13')),'subject':intUtil['getString'](_0x5c1597[_0x5463('0x14')],_0x310b15,'\x20'),'description':intUtil[_0x5463('0x15')](_0x5c1597[_0x5463('0x16')],_0x310b15,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5463('0x15')](_0x5c1597['Descriptions'],_0x310b15,'\x0a')}},getCustomFields(_0x5c1597[_0x5463('0x17')],_0x310b15))}})[_0x5463('0x18')](function(_0x21e0f5){logger['info'](_0x5463('0x19'));return _0x21e0f5[_0x5463('0x1a')];});}function getUser(_0x316528,_0xd59d8f){if(intUtil[_0x5463('0x1b')](_0xd59d8f)){logger[_0x5463('0xe')]('Getting\x20agent\x20with\x20email',_0xd59d8f);return request({'uri':util['format'](_0x5463('0x1c'),_0x316528['remoteUri']),'qs':{'query':util[_0x5463('0x10')]('type:user\x20role:agent\x20email:%s',_0xd59d8f)}})[_0x5463('0x18')](function(_0x6aadc6){if(_0x6aadc6[_0x5463('0x1d')]){logger['info'](_0x5463('0x1e'));return _[_0x5463('0x1f')](_0x6aadc6['results'],{'email':_0xd59d8f,'role':_0x5463('0x20')});}else{logger[_0x5463('0xe')](_0x5463('0x21'));return request({'uri':util['format']('%s/users/me.json',_0x316528[_0x5463('0x22')])})[_0x5463('0x18')](function(_0x1666a6){logger[_0x5463('0xe')]('Admin\x20account\x20selected.');return _0x1666a6[_0x5463('0x23')];});}});}else{logger['info'](_0x5463('0x21'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x24'),_0x316528[_0x5463('0x22')])})[_0x5463('0x18')](function(_0x50ff73){logger[_0x5463('0xe')](_0x5463('0x25'));return _0x50ff73[_0x5463('0x23')];});}}function getEndUser(_0x3b77e7,_0x41b50f,_0x4d2238){logger[_0x5463('0xe')]('Searching\x20enduser\x20with\x20phone',_0x4d2238);return request({'uri':util[_0x5463('0x10')](_0x5463('0x1c'),_0x3b77e7['remoteUri']),'qs':{'query':util['format'](_0x5463('0x26'),_0x4d2238)}})[_0x5463('0x18')](function(_0x2befdf){var _0x2c218d;if(_0x2befdf[_0x5463('0x27')][_0x5463('0x28')]){_0x2befdf[_0x5463('0x27')]=_[_0x5463('0x29')](_0x2befdf[_0x5463('0x27')],{'suspended':![],'role':_0x5463('0x2a')});if(_0x2befdf['results'][_0x5463('0x28')]){_0x2c218d=_[_0x5463('0x2b')](_0x2befdf[_0x5463('0x27')]);}}if(_0x2c218d){logger[_0x5463('0xe')](_0x5463('0x2c'));return _0x2c218d;}else{logger[_0x5463('0xe')](_0x5463('0x2d'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x2e'),_0x3b77e7[_0x5463('0x22')]),'method':_0x5463('0x12'),'body':{'user':{'role':'end-user','name':util['format'](_0x5463('0x2f'),_0x41b50f||_0x4d2238),'phone':_0x4d2238}}})['then'](function(_0x2b45b4){logger['info'](_0x5463('0x30'));return _0x2b45b4['user'];});}});}function getAuth(_0x5964dc){var _0x36b4bd;if(_0x5964dc[_0x5463('0x31')]==='password'){_0x36b4bd=util[_0x5463('0x10')](_0x5463('0x32'),_0x5964dc[_0x5463('0x33')],_0x5964dc[_0x5463('0x34')]);}else if(_0x5964dc[_0x5463('0x31')]===_0x5463('0x35')){_0x36b4bd=util[_0x5463('0x10')]('%s/token:%s',_0x5964dc[_0x5463('0x33')],_0x5964dc[_0x5463('0x35')]);}return util[_0x5463('0x10')](_0x5463('0x36'),new Buffer(_0x36b4bd)[_0x5463('0x37')](_0x5463('0x38')));}function request(_0x32c722){logger[_0x5463('0x39')](_0x5463('0x3a'),JSON[_0x5463('0x3b')](_0x32c722));return rp(_['defaults'](_0x32c722,{'method':_0x5463('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0xa177fe,_0x94799f){var _0x463830=[];if(_0xa177fe&&_0xa177fe['length']>0x0){_0x463830=_['map'](_0xa177fe,_0x94799f);}return _0x463830;}function getCustomFields(_0x47b295,_0x2fb3a4){var _0x129959=[];var _0x56d083={'custom_fields':[]};if(_0x47b295['length']>0x0){_['forEach'](_0x47b295,function(_0x5a8598){if(_0x5a8598[_0x5463('0x3d')]==='string'&&_0x5a8598['nameField']&&!_0x5a8598[_0x5463('0x3e')]){_0x56d083[_0x5a8598[_0x5463('0x3f')][_0x5463('0x40')]()]=_0x5a8598[_0x5463('0x41')]['toString']();}else if(_0x5a8598[_0x5463('0x3d')]===_0x5463('0x42')&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598[_0x5463('0x3e')]){_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x5a8598[_0x5463('0x41')][_0x5463('0x37')]()});}else if(_0x5a8598[_0x5463('0x3d')]===_0x5463('0x46')&&_0x5a8598[_0x5463('0x47')]&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598[_0x5463('0x3e')]){_0x2fb3a4[_0x5a8598[_0x5463('0x47')]]&&_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x2fb3a4[_0x5a8598[_0x5463('0x47')]][_0x5463('0x37')]()});}else if(_0x5a8598['type']==='customVariable'&&_0x5a8598['Variable']&&_0x5a8598[_0x5463('0x48')][_0x5463('0x13')]&&_0x5a8598[_0x5463('0x43')]&&_0x5a8598['customField']){_0x2fb3a4[_0x5a8598[_0x5463('0x48')][_0x5463('0x13')]['toLowerCase']()]&&_0x56d083[_0x5463('0x44')][_0x5463('0x45')]({'id':_0x5a8598[_0x5463('0x43')],'value':_0x2fb3a4[_0x5a8598['Variable'][_0x5463('0x13')][_0x5463('0x40')]()]['toString']()});}});}return _0x56d083;}exports[_0x5463('0x49')]=function(_0x30b83e,_0x553cc5,_0x3635aa,_0x14578d,_0x1fc463,_0x8846ed){var _0x3044da,_0xb24750;_0x8846ed[_0x5463('0x22')]=intUtil[_0x5463('0x4a')](_0x8846ed[_0x5463('0x22')]);_0x8846ed[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x8846ed[_0x5463('0x4b')]);if(_0x1fc463&&_0x1fc463['monitor_format']){logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x4d'));_0x553cc5[_0x5463('0x4e')]=util[_0x5463('0x10')](_0x5463('0x4f'),_0x8846ed['serverUrl'],_0x553cc5[_0x5463('0x50')],md5(_0x553cc5[_0x5463('0x50')]));}else{_0x553cc5[_0x5463('0x4e')]='';}headers[_0x5463('0x51')]=getAuth(_0x8846ed);return getUser(_0x8846ed,_0x14578d[_0x5463('0x52')])[_0x5463('0x18')](function(_0x384253){_0x3044da=_0x384253;logger[_0x5463('0xe')](_0x5463('0x53'),_0x3044da['id']);return getEndUser(_0x8846ed,_0x553cc5['calleridname'],_0x553cc5[_0x5463('0x54')]);})[_0x5463('0x18')](function(_0x29ea72){_0xb24750=_0x29ea72;logger[_0x5463('0xe')](_0x5463('0x55'),_0xb24750['id']);return getTicket(_0x8846ed,_0x3044da,_0xb24750,_0x3635aa,_0x553cc5);})['then'](function(_0x36bd4f){if(_0x36bd4f){logger[_0x5463('0xe')]('The\x20Ticket\x20ID\x20is:',_0x36bd4f['id']);switch(_0x8846ed['type']){case'integrationTab':logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x56'));return request({'uri':util[_0x5463('0x10')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x8846ed[_0x5463('0x22')],_0x3044da['id'],_0x36bd4f['id']),'method':_0x5463('0x12')});case'newTab':logger[_0x5463('0xe')](_0x5463('0x4c'),_0x5463('0x57'));emit(util['format'](_0x5463('0x58'),_0x14578d['name']),'trigger:browser:url',{'uri':util[_0x5463('0x10')](_0x5463('0x59'),_0x8846ed['remoteUri']['replace']('/api/v2',''),_0x36bd4f['id'])});break;default:logger[_0x5463('0x5a')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x11750e){logger[_0x5463('0x5a')](_0x5463('0x5b'),util[_0x5463('0x5c')](_0x11750e,{'showHidden':!![],'depth':null}));});};exports[_0x5463('0x5d')]=function(_0x25e9c0,_0x16d75a,_0x17ef16,_0x1691db,_0x3127d0,_0x140ec3,_0xb99f1a){var _0x34cfee,_0x4d2a51;_0x140ec3[_0x5463('0x22')]=intUtil['stripTrailingSlash'](_0x140ec3[_0x5463('0x22')]);_0x140ec3[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x140ec3['serverUrl']);if(_0xb99f1a&&_0xb99f1a[_0x5463('0x5e')]&&_0xb99f1a[_0x5463('0x5e')]!=='none'){logger[_0x5463('0xe')](_0x5463('0x5f'),'Recording\x20is\x20enabled!');_0x16d75a[_0x5463('0x4e')]=util[_0x5463('0x10')](_0x5463('0x4f'),_0x140ec3[_0x5463('0x4b')],_0x16d75a[_0x5463('0x50')],md5(_0x16d75a['uniqueid']));}headers[_0x5463('0x51')]=getAuth(_0x140ec3);return getUser(_0x140ec3,_0x1691db['email'])[_0x5463('0x18')](function(_0x1263e8){_0x34cfee=_0x1263e8;logger[_0x5463('0xe')](_0x5463('0x53'),_0x34cfee['id']);return getEndUser(_0x140ec3,_0x16d75a[_0x5463('0x60')],_0x16d75a[_0x5463('0x61')]);})[_0x5463('0x18')](function(_0x3d63d9){_0x4d2a51=_0x3d63d9;logger[_0x5463('0xe')](_0x5463('0x55'),_0x4d2a51['id']);return getTicket(_0x140ec3,_0x34cfee,_0x4d2a51,_0x17ef16,_0x16d75a);})[_0x5463('0x18')](function(_0x1c8118){if(_0x1c8118){logger[_0x5463('0xe')](_0x5463('0x62'),_0x1c8118['id']);switch(_0x140ec3[_0x5463('0x3d')]){case _0x5463('0x63'):logger['info'](_0x5463('0x5f'),_0x5463('0x56'));return request({'uri':util[_0x5463('0x10')](_0x5463('0x64'),_0x140ec3[_0x5463('0x22')],_0x34cfee['id'],_0x1c8118['id']),'method':_0x5463('0x12')});case _0x5463('0x65'):logger[_0x5463('0xe')]('[OUTBOUND]',_0x5463('0x57'));emit(util['format'](_0x5463('0x58'),_0x1691db[_0x5463('0x13')]),'trigger:browser:url',{'uri':util[_0x5463('0x10')](_0x5463('0x59'),_0x140ec3[_0x5463('0x22')]['replace'](_0x5463('0x66'),''),_0x1c8118['id'])});break;default:logger['error'](_0x5463('0x5f'),_0x5463('0x67'));}}})[_0x5463('0x68')](function(_0x57776b){logger[_0x5463('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5463('0x5c')](_0x57776b,{'showHidden':!![],'depth':null}));});};exports[_0x5463('0x69')]=function(_0xebce1b,_0x3fe8b3,_0x247f9c,_0x1eae13,_0x4f0ce7,_0x2f7227){var _0x122e5d,_0x1bf927;_0x2f7227[_0x5463('0x22')]=intUtil[_0x5463('0x4a')](_0x2f7227['remoteUri']);_0x2f7227[_0x5463('0x4b')]=intUtil[_0x5463('0x4a')](_0x2f7227[_0x5463('0x4b')]);if(_0x4f0ce7&&_0x4f0ce7[_0x5463('0x6a')]){logger['info']('['+_0x3fe8b3[_0x5463('0x6b')][_0x5463('0x6c')]()+']',_0x5463('0x4d'));_0x3fe8b3[_0x5463('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f7227[_0x5463('0x4b')],_0x3fe8b3['uniqueid'],md5(_0x3fe8b3[_0x5463('0x50')]));}else{_0x3fe8b3['recordingURL']='';}headers['Authorization']=getAuth(_0x2f7227);return getUser(_0x2f7227)['then'](function(_0x1ebe6a){_0x122e5d=_0x1ebe6a;logger['info'](_0x5463('0x53'),_0x122e5d['id']);return getEndUser(_0x2f7227,_0x3fe8b3['calleridname'],_0x3fe8b3['calleridnum']);})[_0x5463('0x18')](function(_0x4095e7){_0x1bf927=_0x4095e7;logger[_0x5463('0xe')]('The\x20Enduser\x20ID\x20is:',_0x1bf927['id']);return getTicket(_0x2f7227,_0x122e5d,_0x1bf927,_0x247f9c,_0x3fe8b3);})[_0x5463('0x18')](function(_0x25b9d8){if(_0x25b9d8){logger['info'](_0x5463('0x62'),_0x25b9d8['id']);}})['catch'](function(_0x5e08c7){logger['error']('['+_0x3fe8b3[_0x5463('0x6b')][_0x5463('0x6c')]()+']'+_0x5463('0x6d'),util['inspect'](_0x5e08c7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1a36=['email','destcalleridname','destcalleridnum','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','end-user','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','customVariable','Variable','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','recordingURL'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x1a36,0xe9));var _0x61a3=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0x1a36[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x61a3('0x0'));var rp=require(_0x61a3('0x1'));var md5=require(_0x61a3('0x2'));var util=require('util');var Redis=require(_0x61a3('0x3'));var intUtil=require('./util');var config=require(_0x61a3('0x4'));var logger=require(_0x61a3('0x5'))(_0x61a3('0x6'));config[_0x61a3('0x7')]=_[_0x61a3('0x8')](config[_0x61a3('0x7')],{'host':_0x61a3('0x9'),'port':0x18eb});var io=require(_0x61a3('0xa'))(new Redis(config['redis']));function emit(_0x2ac52b,_0x2e5104,_0x5c2a58){io['to'](_0x2ac52b)['emit'](_0x2e5104,_0x5c2a58);}var headers={'Content-Type':_0x61a3('0xb'),'Accept':_0x61a3('0xb')};function getTicket(_0x4a491f,_0x94b308,_0x551720,_0x2c6db8,_0x46a59f){logger[_0x61a3('0xc')](_0x61a3('0xd'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0xf'),_0x4a491f[_0x61a3('0x10')]),'method':_0x61a3('0x11'),'body':{'ticket':_[_0x61a3('0x12')]({'requester_id':_0x551720['id'],'submitter_id':_0x94b308?_0x94b308['id']:undefined,'assignee_id':_0x94b308?_0x94b308['id']:undefined,'tags':getTags(_0x2c6db8[_0x61a3('0x13')],_0x61a3('0x14')),'subject':intUtil[_0x61a3('0x15')](_0x2c6db8[_0x61a3('0x16')],_0x46a59f,'\x20'),'description':intUtil[_0x61a3('0x15')](_0x2c6db8[_0x61a3('0x17')],_0x46a59f,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x2c6db8[_0x61a3('0x17')],_0x46a59f,'\x0a')}},getCustomFields(_0x2c6db8[_0x61a3('0x18')],_0x46a59f))}})[_0x61a3('0x19')](function(_0x51d800){logger[_0x61a3('0xc')](_0x61a3('0x1a'));return _0x51d800[_0x61a3('0x1b')];});}function getUser(_0x211c6c,_0x114805){if(intUtil[_0x61a3('0x1c')](_0x114805)){logger['info'](_0x61a3('0x1d'),_0x114805);return request({'uri':util['format'](_0x61a3('0x1e'),_0x211c6c[_0x61a3('0x10')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x114805)}})[_0x61a3('0x19')](function(_0x5178db){if(_0x5178db[_0x61a3('0x1f')]){logger['info']('Agent\x20found!');return _[_0x61a3('0x20')](_0x5178db[_0x61a3('0x21')],{'email':_0x114805,'role':'agent'});}else{logger[_0x61a3('0xc')](_0x61a3('0x22'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x23'),_0x211c6c[_0x61a3('0x10')])})[_0x61a3('0x19')](function(_0x4d5454){logger[_0x61a3('0xc')](_0x61a3('0x24'));return _0x4d5454['user'];});}});}else{logger[_0x61a3('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x23'),_0x211c6c['remoteUri'])})[_0x61a3('0x19')](function(_0x5a7232){logger[_0x61a3('0xc')](_0x61a3('0x24'));return _0x5a7232[_0x61a3('0x25')];});}}function getEndUser(_0x2caccc,_0x2ab4e3,_0x693ace){logger[_0x61a3('0xc')](_0x61a3('0x26'),_0x693ace);return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x1e'),_0x2caccc['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x693ace)}})[_0x61a3('0x19')](function(_0x3b0cb3){var _0xc73411;if(_0x3b0cb3['results']['length']){_0x3b0cb3[_0x61a3('0x21')]=_['filter'](_0x3b0cb3[_0x61a3('0x21')],{'suspended':![],'role':_0x61a3('0x27')});if(_0x3b0cb3[_0x61a3('0x21')][_0x61a3('0x28')]){_0xc73411=_['first'](_0x3b0cb3[_0x61a3('0x21')]);}}if(_0xc73411){logger[_0x61a3('0xc')](_0x61a3('0x29'));return _0xc73411;}else{logger[_0x61a3('0xc')](_0x61a3('0x2a'));return request({'uri':util['format'](_0x61a3('0x2b'),_0x2caccc['remoteUri']),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x61a3('0xe')](_0x61a3('0x2c'),_0x2ab4e3||_0x693ace),'phone':_0x693ace}}})[_0x61a3('0x19')](function(_0xbe42d8){logger[_0x61a3('0xc')](_0x61a3('0x2d'));return _0xbe42d8[_0x61a3('0x25')];});}});}function getAuth(_0x102d8e){var _0x299e80;if(_0x102d8e[_0x61a3('0x2e')]===_0x61a3('0x2f')){_0x299e80=util['format'](_0x61a3('0x30'),_0x102d8e[_0x61a3('0x31')],_0x102d8e[_0x61a3('0x2f')]);}else if(_0x102d8e[_0x61a3('0x2e')]===_0x61a3('0x32')){_0x299e80=util[_0x61a3('0xe')](_0x61a3('0x33'),_0x102d8e['username'],_0x102d8e['token']);}return util[_0x61a3('0xe')](_0x61a3('0x34'),new Buffer(_0x299e80)[_0x61a3('0x35')](_0x61a3('0x36')));}function request(_0x25a961){logger[_0x61a3('0x37')](_0x61a3('0x38'),JSON[_0x61a3('0x39')](_0x25a961));return rp(_[_0x61a3('0x8')](_0x25a961,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x13c568,_0x39575f){var _0x4d26b7=[];if(_0x13c568&&_0x13c568[_0x61a3('0x28')]>0x0){_0x4d26b7=_[_0x61a3('0x3a')](_0x13c568,_0x39575f);}return _0x4d26b7;}function getCustomFields(_0x3c1666,_0x367cdf){var _0xf7c94e=[];var _0x3d244f={'custom_fields':[]};if(_0x3c1666[_0x61a3('0x28')]>0x0){_[_0x61a3('0x3b')](_0x3c1666,function(_0x1b65c0){if(_[_0x61a3('0x3c')](['string',_0x61a3('0x3d')],_0x1b65c0[_0x61a3('0x3e')])&&_0x1b65c0[_0x61a3('0x3f')]&&!_0x1b65c0[_0x61a3('0x40')]){_0x3d244f[_0x1b65c0[_0x61a3('0x3f')][_0x61a3('0x41')]()]=_0x1b65c0[_0x61a3('0x42')][_0x61a3('0x35')]();}else if(_[_0x61a3('0x3c')](['string',_0x61a3('0x3d')],_0x1b65c0[_0x61a3('0x3e')])&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0['customField']){_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x1b65c0[_0x61a3('0x42')][_0x61a3('0x35')]()});}else if(_0x1b65c0['type']===_0x61a3('0x46')&&_0x1b65c0['variableName']&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0[_0x61a3('0x40')]){_0x367cdf[_0x1b65c0['variableName']]&&_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x367cdf[_0x1b65c0['variableName']]['toString']()});}else if(_0x1b65c0['type']===_0x61a3('0x47')&&_0x1b65c0[_0x61a3('0x48')]&&_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')]&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0[_0x61a3('0x40')]){_0x367cdf[_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')][_0x61a3('0x41')]()]&&_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x367cdf[_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')][_0x61a3('0x41')]()]['toString']()});}});}return _0x3d244f;}exports['queue']=function(_0x3a5fd0,_0x4d5008,_0x420846,_0x5ee1b3,_0x5b652e,_0x3d2af6){var _0x4bffe3,_0x480e2b;_0x3d2af6['remoteUri']=intUtil['stripTrailingSlash'](_0x3d2af6[_0x61a3('0x10')]);_0x3d2af6[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x3d2af6['serverUrl']);if(_0x5b652e&&_0x5b652e[_0x61a3('0x4b')]){logger['info'](_0x61a3('0x4c'),_0x61a3('0x4d'));_0x4d5008['recordingURL']=util[_0x61a3('0xe')](_0x61a3('0x4e'),_0x3d2af6[_0x61a3('0x49')],_0x4d5008['uniqueid'],md5(_0x4d5008[_0x61a3('0x4f')]));}else{_0x4d5008['recordingURL']='';}headers[_0x61a3('0x50')]=getAuth(_0x3d2af6);return getUser(_0x3d2af6,_0x5ee1b3['email'])['then'](function(_0x18fa18){_0x4bffe3=_0x18fa18;logger[_0x61a3('0xc')](_0x61a3('0x51'),_0x4bffe3['id']);return getEndUser(_0x3d2af6,_0x4d5008[_0x61a3('0x52')],_0x4d5008[_0x61a3('0x53')]);})['then'](function(_0x2d0fee){_0x480e2b=_0x2d0fee;logger[_0x61a3('0xc')](_0x61a3('0x54'),_0x480e2b['id']);return getTicket(_0x3d2af6,_0x4bffe3,_0x480e2b,_0x420846,_0x4d5008);})['then'](function(_0xc5a2b2){if(_0xc5a2b2){logger[_0x61a3('0xc')](_0x61a3('0x55'),_0xc5a2b2['id']);switch(_0x3d2af6[_0x61a3('0x3e')]){case _0x61a3('0x56'):logger['info'](_0x61a3('0x4c'),_0x61a3('0x57'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x58'),_0x3d2af6[_0x61a3('0x10')],_0x4bffe3['id'],_0xc5a2b2['id']),'method':_0x61a3('0x11')});case _0x61a3('0x59'):logger['info'](_0x61a3('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x61a3('0x5a'),_0x5ee1b3['name']),_0x61a3('0x5b'),{'uri':util[_0x61a3('0xe')]('%s/agent/tickets/%s',_0x3d2af6[_0x61a3('0x10')][_0x61a3('0x5c')](_0x61a3('0x5d'),''),_0xc5a2b2['id'])});break;default:logger[_0x61a3('0x5e')](_0x61a3('0x4c'),_0x61a3('0x5f'));}}})[_0x61a3('0x60')](function(_0x2e5b6a){logger[_0x61a3('0x5e')](_0x61a3('0x61'),util[_0x61a3('0x62')](_0x2e5b6a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x174460,_0x170647,_0x7eb2ac,_0x241fcc,_0x480a61,_0x313ea0,_0x10ad71){var _0x47be36,_0x500d03;_0x313ea0[_0x61a3('0x10')]=intUtil['stripTrailingSlash'](_0x313ea0[_0x61a3('0x10')]);_0x313ea0[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x313ea0[_0x61a3('0x49')]);if(_0x10ad71&&_0x10ad71[_0x61a3('0x63')]&&_0x10ad71['recordingFormat']!==_0x61a3('0x64')){logger[_0x61a3('0xc')](_0x61a3('0x65'),_0x61a3('0x4d'));_0x170647[_0x61a3('0x66')]=util['format'](_0x61a3('0x4e'),_0x313ea0[_0x61a3('0x49')],_0x170647[_0x61a3('0x4f')],md5(_0x170647['uniqueid']));}headers[_0x61a3('0x50')]=getAuth(_0x313ea0);return getUser(_0x313ea0,_0x241fcc[_0x61a3('0x67')])[_0x61a3('0x19')](function(_0x2cb60d){_0x47be36=_0x2cb60d;logger['info']('The\x20User\x20ID\x20is:',_0x47be36['id']);return getEndUser(_0x313ea0,_0x170647[_0x61a3('0x68')],_0x170647[_0x61a3('0x69')]);})[_0x61a3('0x19')](function(_0x263b28){_0x500d03=_0x263b28;logger['info'](_0x61a3('0x54'),_0x500d03['id']);return getTicket(_0x313ea0,_0x47be36,_0x500d03,_0x7eb2ac,_0x170647);})[_0x61a3('0x19')](function(_0x325a35){if(_0x325a35){logger['info']('The\x20Ticket\x20ID\x20is:',_0x325a35['id']);switch(_0x313ea0[_0x61a3('0x3e')]){case _0x61a3('0x56'):logger[_0x61a3('0xc')](_0x61a3('0x65'),_0x61a3('0x57'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x58'),_0x313ea0['remoteUri'],_0x47be36['id'],_0x325a35['id']),'method':_0x61a3('0x11')});case _0x61a3('0x59'):logger[_0x61a3('0xc')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x61a3('0x5a'),_0x241fcc['name']),_0x61a3('0x5b'),{'uri':util['format'](_0x61a3('0x6a'),_0x313ea0[_0x61a3('0x10')][_0x61a3('0x5c')](_0x61a3('0x5d'),''),_0x325a35['id'])});break;default:logger[_0x61a3('0x5e')]('[OUTBOUND]',_0x61a3('0x5f'));}}})[_0x61a3('0x60')](function(_0x2a0758){logger[_0x61a3('0x5e')](_0x61a3('0x6b'),util['inspect'](_0x2a0758,{'showHidden':!![],'depth':null}));});};exports[_0x61a3('0x6c')]=function(_0x37ccce,_0xa60103,_0x4db986,_0xe45eaa,_0x2fa3c3,_0x5b4919){var _0x43f666,_0x49d65f;_0x5b4919['remoteUri']=intUtil[_0x61a3('0x4a')](_0x5b4919[_0x61a3('0x10')]);_0x5b4919[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x5b4919['serverUrl']);if(_0x2fa3c3&&_0x2fa3c3[_0x61a3('0x4b')]){logger[_0x61a3('0xc')]('['+_0xa60103[_0x61a3('0x6d')]['toUpperCase']()+']',_0x61a3('0x4d'));_0xa60103[_0x61a3('0x66')]=util[_0x61a3('0xe')](_0x61a3('0x4e'),_0x5b4919[_0x61a3('0x49')],_0xa60103[_0x61a3('0x4f')],md5(_0xa60103[_0x61a3('0x4f')]));}else{_0xa60103['recordingURL']='';}headers[_0x61a3('0x50')]=getAuth(_0x5b4919);return getUser(_0x5b4919)[_0x61a3('0x19')](function(_0x25aa19){_0x43f666=_0x25aa19;logger['info']('The\x20User\x20ID\x20is:',_0x43f666['id']);return getEndUser(_0x5b4919,_0xa60103[_0x61a3('0x52')],_0xa60103[_0x61a3('0x53')]);})[_0x61a3('0x19')](function(_0x527d65){_0x49d65f=_0x527d65;logger[_0x61a3('0xc')](_0x61a3('0x54'),_0x49d65f['id']);return getTicket(_0x5b4919,_0x43f666,_0x49d65f,_0x4db986,_0xa60103);})[_0x61a3('0x19')](function(_0x195183){if(_0x195183){logger[_0x61a3('0xc')](_0x61a3('0x55'),_0x195183['id']);}})[_0x61a3('0x60')](function(_0x21dbdd){logger[_0x61a3('0x5e')]('['+_0xa60103[_0x61a3('0x6d')][_0x61a3('0x6e')]()+']'+_0x61a3('0x6f'),util['inspect'](_0x21dbdd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff