// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa85f=['unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','base64','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x312176,_0x212f79){var _0x31f1e4=function(_0xa668f6){while(--_0xa668f6){_0x312176['push'](_0x312176['shift']());}};_0x31f1e4(++_0x212f79);}(_0xa85f,0x144));var _0xfa85=function(_0x20633f,_0x1e78ef){_0x20633f=_0x20633f-0x0;var _0x46cc89=_0xa85f[_0x20633f];return _0x46cc89;};'use strict';var _=require('lodash');var rp=require(_0xfa85('0x0'));var md5=require('md5');var util=require(_0xfa85('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfa85('0x2'));var config=require(_0xfa85('0x3'));var logger=require(_0xfa85('0x4'))('zendesk');config[_0xfa85('0x5')]=_[_0xfa85('0x6')](config[_0xfa85('0x5')],{'host':_0xfa85('0x7'),'port':0x18eb});var io=require(_0xfa85('0x8'))(new Redis(config[_0xfa85('0x5')]));function emit(_0x3234dc,_0x5d5e0e,_0x2fc83f){io['to'](_0x3234dc)[_0xfa85('0x9')](_0x5d5e0e,_0x2fc83f);}var headers={'Content-Type':_0xfa85('0xa'),'Accept':_0xfa85('0xa')};function getTicket(_0x23b17b,_0x188934,_0x3dbd72,_0xeac234,_0x42d0a5){logger[_0xfa85('0xb')](_0xfa85('0xc'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0xe'),_0x23b17b['remoteUri']),'method':_0xfa85('0xf'),'body':{'ticket':_[_0xfa85('0x10')]({'requester_id':_0x3dbd72['id'],'submitter_id':_0x188934?_0x188934['id']:undefined,'assignee_id':_0x188934?_0x188934['id']:undefined,'tags':getTags(_0xeac234[_0xfa85('0x11')],_0xfa85('0x12')),'subject':intUtil['getString'](_0xeac234['Subjects'],_0x42d0a5,'\x20'),'description':intUtil['getString'](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfa85('0x14')](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a')}},getCustomFields(_0xeac234[_0xfa85('0x15')],_0x42d0a5))}})[_0xfa85('0x16')](function(_0x59af92){logger[_0xfa85('0xb')]('Ticket\x20created!');return _0x59af92[_0xfa85('0x17')];});}function getUser(_0x48a8c1,_0x143c6e){if(intUtil[_0xfa85('0x18')](_0x143c6e)){logger[_0xfa85('0xb')](_0xfa85('0x19'),_0x143c6e);return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x1a'),_0x48a8c1[_0xfa85('0x1b')]),'qs':{'query':util[_0xfa85('0xd')](_0xfa85('0x1c'),_0x143c6e)}})[_0xfa85('0x16')](function(_0x4b356d){if(_0x4b356d[_0xfa85('0x1d')]){logger[_0xfa85('0xb')]('Agent\x20found!');return _[_0xfa85('0x1e')](_0x4b356d[_0xfa85('0x1f')],{'email':_0x143c6e,'role':_0xfa85('0x20')});}else{logger[_0xfa85('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x47fdc8){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x47fdc8[_0xfa85('0x23')];});}});}else{logger[_0xfa85('0xb')](_0xfa85('0x24'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x31c2a1){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x31c2a1['user'];});}}function getEndUser(_0x15ace4,_0x3ba556,_0x4537e8){logger[_0xfa85('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4537e8);return request({'uri':util['format'](_0xfa85('0x1a'),_0x15ace4[_0xfa85('0x1b')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x4537e8)}})['then'](function(_0xc82cb5){var _0x48b908;if(_0xc82cb5[_0xfa85('0x1f')][_0xfa85('0x25')]){_0xc82cb5[_0xfa85('0x1f')]=_['filter'](_0xc82cb5[_0xfa85('0x1f')],{'suspended':![],'role':_0xfa85('0x26')});if(_0xc82cb5['results'][_0xfa85('0x25')]){_0x48b908=_[_0xfa85('0x27')](_0xc82cb5[_0xfa85('0x1f')]);}}if(_0x48b908){logger[_0xfa85('0xb')](_0xfa85('0x28'));return _0x48b908;}else{logger[_0xfa85('0xb')](_0xfa85('0x29'));return request({'uri':util[_0xfa85('0xd')]('%s/users.json',_0x15ace4[_0xfa85('0x1b')]),'method':_0xfa85('0xf'),'body':{'user':{'role':_0xfa85('0x26'),'name':util[_0xfa85('0xd')](_0xfa85('0x2a'),_0x3ba556||_0x4537e8),'phone':_0x4537e8}}})[_0xfa85('0x16')](function(_0x2a2066){logger[_0xfa85('0xb')]('Enduser\x20created.');return _0x2a2066['user'];});}});}function getAuth(_0x5d9ca8){var _0x42408f;if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2c')){_0x42408f=util['format'](_0xfa85('0x2d'),_0x5d9ca8['username'],_0x5d9ca8[_0xfa85('0x2c')]);}else if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2e')){_0x42408f=util[_0xfa85('0xd')]('%s/token:%s',_0x5d9ca8[_0xfa85('0x2f')],_0x5d9ca8[_0xfa85('0x2e')]);}return util['format'](_0xfa85('0x30'),new Buffer(_0x42408f)['toString'](_0xfa85('0x31')));}function request(_0x3171fe){logger['debug']('[HTTP]',JSON[_0xfa85('0x32')](_0x3171fe));return rp(_[_0xfa85('0x6')](_0x3171fe,{'method':_0xfa85('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb6f903,_0x4eac4c){var _0x32c747=[];if(_0xb6f903&&_0xb6f903[_0xfa85('0x25')]>0x0){_0x32c747=_['map'](_0xb6f903,_0x4eac4c);}return _0x32c747;}function getCustomFields(_0x12e64f,_0x5a7885){var _0x4bf0d5=[];var _0xa6fadd={'custom_fields':[]};if(_0x12e64f[_0xfa85('0x25')]>0x0){_[_0xfa85('0x34')](_0x12e64f,function(_0x2ebf91){if(_0x2ebf91[_0xfa85('0x35')]==='string'&&_0x2ebf91[_0xfa85('0x36')]&&!_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0x2ebf91[_0xfa85('0x36')][_0xfa85('0x38')]()]=_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]();}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x3b')&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]()});}else if(_0x2ebf91['type']===_0xfa85('0x3f')&&_0x2ebf91[_0xfa85('0x40')]&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x40')]]&&_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91['variableName']]['toString']()});}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x41')&&_0x2ebf91[_0xfa85('0x42')]&&_0x2ebf91[_0xfa85('0x42')][_0xfa85('0x12')]&&_0x2ebf91['idField']&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]&&_0xa6fadd['custom_fields'][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]['toString']()});}});}return _0xa6fadd;}exports[_0xfa85('0x43')]=function(_0x2ded55,_0x5d049c,_0x376250,_0x987830,_0x46e990,_0x20f40d){var _0x7fd8ec,_0x3f5f79;_0x20f40d[_0xfa85('0x1b')]=intUtil['stripTrailingSlash'](_0x20f40d['remoteUri']);_0x20f40d['serverUrl']=intUtil[_0xfa85('0x44')](_0x20f40d['serverUrl']);if(_0x46e990&&_0x46e990[_0xfa85('0x45')]){logger[_0xfa85('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x5d049c[_0xfa85('0x46')]=util['format'](_0xfa85('0x47'),_0x20f40d[_0xfa85('0x48')],_0x5d049c[_0xfa85('0x49')],md5(_0x5d049c[_0xfa85('0x49')]));}else{_0x5d049c[_0xfa85('0x46')]='';}headers['Authorization']=getAuth(_0x20f40d);return getUser(_0x20f40d,_0x987830[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0x28939d){_0x7fd8ec=_0x28939d;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x7fd8ec['id']);return getEndUser(_0x20f40d,_0x5d049c[_0xfa85('0x4c')],_0x5d049c[_0xfa85('0x4d')]);})[_0xfa85('0x16')](function(_0x23c7e5){_0x3f5f79=_0x23c7e5;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x3f5f79['id']);return getTicket(_0x20f40d,_0x7fd8ec,_0x3f5f79,_0x376250,_0x5d049c);})[_0xfa85('0x16')](function(_0x51130f){if(_0x51130f){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x51130f['id']);switch(_0x20f40d[_0xfa85('0x35')]){case _0xfa85('0x50'):logger[_0xfa85('0xb')](_0xfa85('0x51'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x52'),_0x20f40d['remoteUri'],_0x7fd8ec['id'],_0x51130f['id']),'method':'POST'});case'newTab':logger[_0xfa85('0xb')](_0xfa85('0x51'),_0xfa85('0x53'));emit(util['format']('user:%s',_0x987830['name']),'trigger:browser:url',{'uri':util['format'](_0xfa85('0x54'),_0x20f40d['remoteUri'][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x51130f['id'])});break;default:logger[_0xfa85('0x57')](_0xfa85('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfa85('0x58')](function(_0x27f239){logger[_0xfa85('0x57')](_0xfa85('0x59'),util[_0xfa85('0x5a')](_0x27f239,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x5b')]=function(_0x324e5b,_0x128cad,_0x45d586,_0x295f2a,_0x1a5688,_0x39bfc0,_0x534800){var _0x399393,_0x2dc23d;_0x39bfc0[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x1b')]);_0x39bfc0['serverUrl']=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x48')]);if(_0x534800&&_0x534800[_0xfa85('0x5c')]&&_0x534800['recordingFormat']!==_0xfa85('0x5d')){logger['info'](_0xfa85('0x5e'),_0xfa85('0x5f'));_0x128cad[_0xfa85('0x46')]=util[_0xfa85('0xd')](_0xfa85('0x47'),_0x39bfc0[_0xfa85('0x48')],_0x128cad[_0xfa85('0x49')],md5(_0x128cad[_0xfa85('0x49')]));}headers[_0xfa85('0x60')]=getAuth(_0x39bfc0);return getUser(_0x39bfc0,_0x295f2a[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0xe6fdd6){_0x399393=_0xe6fdd6;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x399393['id']);return getEndUser(_0x39bfc0,_0x128cad['destcalleridname'],_0x128cad[_0xfa85('0x61')]);})['then'](function(_0x5b093e){_0x2dc23d=_0x5b093e;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x2dc23d['id']);return getTicket(_0x39bfc0,_0x399393,_0x2dc23d,_0x45d586,_0x128cad);})[_0xfa85('0x16')](function(_0x34d730){if(_0x34d730){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x34d730['id']);switch(_0x39bfc0[_0xfa85('0x35')]){case'integrationTab':logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x62'));return request({'uri':util[_0xfa85('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39bfc0[_0xfa85('0x1b')],_0x399393['id'],_0x34d730['id']),'method':_0xfa85('0xf')});case _0xfa85('0x63'):logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x53'));emit(util[_0xfa85('0xd')](_0xfa85('0x64'),_0x295f2a[_0xfa85('0x12')]),_0xfa85('0x65'),{'uri':util['format']('%s/agent/tickets/%s',_0x39bfc0[_0xfa85('0x1b')][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x34d730['id'])});break;default:logger[_0xfa85('0x57')]('[OUTBOUND]',_0xfa85('0x66'));}}})[_0xfa85('0x58')](function(_0x529705){logger[_0xfa85('0x57')](_0xfa85('0x67'),util['inspect'](_0x529705,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x68')]=function(_0x58a7d1,_0x2b3d40,_0x25f66c,_0x273e4a,_0x4a450c,_0x10bf34){var _0x200f56,_0x31865c;_0x10bf34[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x10bf34[_0xfa85('0x1b')]);_0x10bf34[_0xfa85('0x48')]=intUtil['stripTrailingSlash'](_0x10bf34[_0xfa85('0x48')]);if(_0x4a450c&&_0x4a450c['monitor_format']){logger[_0xfa85('0xb')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']',_0xfa85('0x5f'));_0x2b3d40[_0xfa85('0x46')]=util[_0xfa85('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x10bf34[_0xfa85('0x48')],_0x2b3d40[_0xfa85('0x49')],md5(_0x2b3d40[_0xfa85('0x49')]));}else{_0x2b3d40[_0xfa85('0x46')]='';}headers[_0xfa85('0x60')]=getAuth(_0x10bf34);return getUser(_0x10bf34)['then'](function(_0x20c220){_0x200f56=_0x20c220;logger[_0xfa85('0xb')]('The\x20User\x20ID\x20is:',_0x200f56['id']);return getEndUser(_0x10bf34,_0x2b3d40[_0xfa85('0x4c')],_0x2b3d40['calleridnum']);})[_0xfa85('0x16')](function(_0xd567cd){_0x31865c=_0xd567cd;logger[_0xfa85('0xb')]('The\x20Enduser\x20ID\x20is:',_0x31865c['id']);return getTicket(_0x10bf34,_0x200f56,_0x31865c,_0x25f66c,_0x2b3d40);})[_0xfa85('0x16')](function(_0x211ac6){if(_0x211ac6){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x211ac6['id']);}})[_0xfa85('0x58')](function(_0x5076e3){logger[_0xfa85('0x57')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']'+_0xfa85('0x6a'),util[_0xfa85('0x5a')](_0x5076e3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1a36=['email','destcalleridname','destcalleridnum','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','end-user','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','customVariable','Variable','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','recordingURL'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x1a36,0xe9));var _0x61a3=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0x1a36[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x61a3('0x0'));var rp=require(_0x61a3('0x1'));var md5=require(_0x61a3('0x2'));var util=require('util');var Redis=require(_0x61a3('0x3'));var intUtil=require('./util');var config=require(_0x61a3('0x4'));var logger=require(_0x61a3('0x5'))(_0x61a3('0x6'));config[_0x61a3('0x7')]=_[_0x61a3('0x8')](config[_0x61a3('0x7')],{'host':_0x61a3('0x9'),'port':0x18eb});var io=require(_0x61a3('0xa'))(new Redis(config['redis']));function emit(_0x2ac52b,_0x2e5104,_0x5c2a58){io['to'](_0x2ac52b)['emit'](_0x2e5104,_0x5c2a58);}var headers={'Content-Type':_0x61a3('0xb'),'Accept':_0x61a3('0xb')};function getTicket(_0x4a491f,_0x94b308,_0x551720,_0x2c6db8,_0x46a59f){logger[_0x61a3('0xc')](_0x61a3('0xd'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0xf'),_0x4a491f[_0x61a3('0x10')]),'method':_0x61a3('0x11'),'body':{'ticket':_[_0x61a3('0x12')]({'requester_id':_0x551720['id'],'submitter_id':_0x94b308?_0x94b308['id']:undefined,'assignee_id':_0x94b308?_0x94b308['id']:undefined,'tags':getTags(_0x2c6db8[_0x61a3('0x13')],_0x61a3('0x14')),'subject':intUtil[_0x61a3('0x15')](_0x2c6db8[_0x61a3('0x16')],_0x46a59f,'\x20'),'description':intUtil[_0x61a3('0x15')](_0x2c6db8[_0x61a3('0x17')],_0x46a59f,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x2c6db8[_0x61a3('0x17')],_0x46a59f,'\x0a')}},getCustomFields(_0x2c6db8[_0x61a3('0x18')],_0x46a59f))}})[_0x61a3('0x19')](function(_0x51d800){logger[_0x61a3('0xc')](_0x61a3('0x1a'));return _0x51d800[_0x61a3('0x1b')];});}function getUser(_0x211c6c,_0x114805){if(intUtil[_0x61a3('0x1c')](_0x114805)){logger['info'](_0x61a3('0x1d'),_0x114805);return request({'uri':util['format'](_0x61a3('0x1e'),_0x211c6c[_0x61a3('0x10')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x114805)}})[_0x61a3('0x19')](function(_0x5178db){if(_0x5178db[_0x61a3('0x1f')]){logger['info']('Agent\x20found!');return _[_0x61a3('0x20')](_0x5178db[_0x61a3('0x21')],{'email':_0x114805,'role':'agent'});}else{logger[_0x61a3('0xc')](_0x61a3('0x22'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x23'),_0x211c6c[_0x61a3('0x10')])})[_0x61a3('0x19')](function(_0x4d5454){logger[_0x61a3('0xc')](_0x61a3('0x24'));return _0x4d5454['user'];});}});}else{logger[_0x61a3('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x23'),_0x211c6c['remoteUri'])})[_0x61a3('0x19')](function(_0x5a7232){logger[_0x61a3('0xc')](_0x61a3('0x24'));return _0x5a7232[_0x61a3('0x25')];});}}function getEndUser(_0x2caccc,_0x2ab4e3,_0x693ace){logger[_0x61a3('0xc')](_0x61a3('0x26'),_0x693ace);return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x1e'),_0x2caccc['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x693ace)}})[_0x61a3('0x19')](function(_0x3b0cb3){var _0xc73411;if(_0x3b0cb3['results']['length']){_0x3b0cb3[_0x61a3('0x21')]=_['filter'](_0x3b0cb3[_0x61a3('0x21')],{'suspended':![],'role':_0x61a3('0x27')});if(_0x3b0cb3[_0x61a3('0x21')][_0x61a3('0x28')]){_0xc73411=_['first'](_0x3b0cb3[_0x61a3('0x21')]);}}if(_0xc73411){logger[_0x61a3('0xc')](_0x61a3('0x29'));return _0xc73411;}else{logger[_0x61a3('0xc')](_0x61a3('0x2a'));return request({'uri':util['format'](_0x61a3('0x2b'),_0x2caccc['remoteUri']),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x61a3('0xe')](_0x61a3('0x2c'),_0x2ab4e3||_0x693ace),'phone':_0x693ace}}})[_0x61a3('0x19')](function(_0xbe42d8){logger[_0x61a3('0xc')](_0x61a3('0x2d'));return _0xbe42d8[_0x61a3('0x25')];});}});}function getAuth(_0x102d8e){var _0x299e80;if(_0x102d8e[_0x61a3('0x2e')]===_0x61a3('0x2f')){_0x299e80=util['format'](_0x61a3('0x30'),_0x102d8e[_0x61a3('0x31')],_0x102d8e[_0x61a3('0x2f')]);}else if(_0x102d8e[_0x61a3('0x2e')]===_0x61a3('0x32')){_0x299e80=util[_0x61a3('0xe')](_0x61a3('0x33'),_0x102d8e['username'],_0x102d8e['token']);}return util[_0x61a3('0xe')](_0x61a3('0x34'),new Buffer(_0x299e80)[_0x61a3('0x35')](_0x61a3('0x36')));}function request(_0x25a961){logger[_0x61a3('0x37')](_0x61a3('0x38'),JSON[_0x61a3('0x39')](_0x25a961));return rp(_[_0x61a3('0x8')](_0x25a961,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x13c568,_0x39575f){var _0x4d26b7=[];if(_0x13c568&&_0x13c568[_0x61a3('0x28')]>0x0){_0x4d26b7=_[_0x61a3('0x3a')](_0x13c568,_0x39575f);}return _0x4d26b7;}function getCustomFields(_0x3c1666,_0x367cdf){var _0xf7c94e=[];var _0x3d244f={'custom_fields':[]};if(_0x3c1666[_0x61a3('0x28')]>0x0){_[_0x61a3('0x3b')](_0x3c1666,function(_0x1b65c0){if(_[_0x61a3('0x3c')](['string',_0x61a3('0x3d')],_0x1b65c0[_0x61a3('0x3e')])&&_0x1b65c0[_0x61a3('0x3f')]&&!_0x1b65c0[_0x61a3('0x40')]){_0x3d244f[_0x1b65c0[_0x61a3('0x3f')][_0x61a3('0x41')]()]=_0x1b65c0[_0x61a3('0x42')][_0x61a3('0x35')]();}else if(_[_0x61a3('0x3c')](['string',_0x61a3('0x3d')],_0x1b65c0[_0x61a3('0x3e')])&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0['customField']){_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x1b65c0[_0x61a3('0x42')][_0x61a3('0x35')]()});}else if(_0x1b65c0['type']===_0x61a3('0x46')&&_0x1b65c0['variableName']&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0[_0x61a3('0x40')]){_0x367cdf[_0x1b65c0['variableName']]&&_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x367cdf[_0x1b65c0['variableName']]['toString']()});}else if(_0x1b65c0['type']===_0x61a3('0x47')&&_0x1b65c0[_0x61a3('0x48')]&&_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')]&&_0x1b65c0[_0x61a3('0x43')]&&_0x1b65c0[_0x61a3('0x40')]){_0x367cdf[_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')][_0x61a3('0x41')]()]&&_0x3d244f[_0x61a3('0x44')][_0x61a3('0x45')]({'id':_0x1b65c0[_0x61a3('0x43')],'value':_0x367cdf[_0x1b65c0[_0x61a3('0x48')][_0x61a3('0x14')][_0x61a3('0x41')]()]['toString']()});}});}return _0x3d244f;}exports['queue']=function(_0x3a5fd0,_0x4d5008,_0x420846,_0x5ee1b3,_0x5b652e,_0x3d2af6){var _0x4bffe3,_0x480e2b;_0x3d2af6['remoteUri']=intUtil['stripTrailingSlash'](_0x3d2af6[_0x61a3('0x10')]);_0x3d2af6[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x3d2af6['serverUrl']);if(_0x5b652e&&_0x5b652e[_0x61a3('0x4b')]){logger['info'](_0x61a3('0x4c'),_0x61a3('0x4d'));_0x4d5008['recordingURL']=util[_0x61a3('0xe')](_0x61a3('0x4e'),_0x3d2af6[_0x61a3('0x49')],_0x4d5008['uniqueid'],md5(_0x4d5008[_0x61a3('0x4f')]));}else{_0x4d5008['recordingURL']='';}headers[_0x61a3('0x50')]=getAuth(_0x3d2af6);return getUser(_0x3d2af6,_0x5ee1b3['email'])['then'](function(_0x18fa18){_0x4bffe3=_0x18fa18;logger[_0x61a3('0xc')](_0x61a3('0x51'),_0x4bffe3['id']);return getEndUser(_0x3d2af6,_0x4d5008[_0x61a3('0x52')],_0x4d5008[_0x61a3('0x53')]);})['then'](function(_0x2d0fee){_0x480e2b=_0x2d0fee;logger[_0x61a3('0xc')](_0x61a3('0x54'),_0x480e2b['id']);return getTicket(_0x3d2af6,_0x4bffe3,_0x480e2b,_0x420846,_0x4d5008);})['then'](function(_0xc5a2b2){if(_0xc5a2b2){logger[_0x61a3('0xc')](_0x61a3('0x55'),_0xc5a2b2['id']);switch(_0x3d2af6[_0x61a3('0x3e')]){case _0x61a3('0x56'):logger['info'](_0x61a3('0x4c'),_0x61a3('0x57'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x58'),_0x3d2af6[_0x61a3('0x10')],_0x4bffe3['id'],_0xc5a2b2['id']),'method':_0x61a3('0x11')});case _0x61a3('0x59'):logger['info'](_0x61a3('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x61a3('0x5a'),_0x5ee1b3['name']),_0x61a3('0x5b'),{'uri':util[_0x61a3('0xe')]('%s/agent/tickets/%s',_0x3d2af6[_0x61a3('0x10')][_0x61a3('0x5c')](_0x61a3('0x5d'),''),_0xc5a2b2['id'])});break;default:logger[_0x61a3('0x5e')](_0x61a3('0x4c'),_0x61a3('0x5f'));}}})[_0x61a3('0x60')](function(_0x2e5b6a){logger[_0x61a3('0x5e')](_0x61a3('0x61'),util[_0x61a3('0x62')](_0x2e5b6a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x174460,_0x170647,_0x7eb2ac,_0x241fcc,_0x480a61,_0x313ea0,_0x10ad71){var _0x47be36,_0x500d03;_0x313ea0[_0x61a3('0x10')]=intUtil['stripTrailingSlash'](_0x313ea0[_0x61a3('0x10')]);_0x313ea0[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x313ea0[_0x61a3('0x49')]);if(_0x10ad71&&_0x10ad71[_0x61a3('0x63')]&&_0x10ad71['recordingFormat']!==_0x61a3('0x64')){logger[_0x61a3('0xc')](_0x61a3('0x65'),_0x61a3('0x4d'));_0x170647[_0x61a3('0x66')]=util['format'](_0x61a3('0x4e'),_0x313ea0[_0x61a3('0x49')],_0x170647[_0x61a3('0x4f')],md5(_0x170647['uniqueid']));}headers[_0x61a3('0x50')]=getAuth(_0x313ea0);return getUser(_0x313ea0,_0x241fcc[_0x61a3('0x67')])[_0x61a3('0x19')](function(_0x2cb60d){_0x47be36=_0x2cb60d;logger['info']('The\x20User\x20ID\x20is:',_0x47be36['id']);return getEndUser(_0x313ea0,_0x170647[_0x61a3('0x68')],_0x170647[_0x61a3('0x69')]);})[_0x61a3('0x19')](function(_0x263b28){_0x500d03=_0x263b28;logger['info'](_0x61a3('0x54'),_0x500d03['id']);return getTicket(_0x313ea0,_0x47be36,_0x500d03,_0x7eb2ac,_0x170647);})[_0x61a3('0x19')](function(_0x325a35){if(_0x325a35){logger['info']('The\x20Ticket\x20ID\x20is:',_0x325a35['id']);switch(_0x313ea0[_0x61a3('0x3e')]){case _0x61a3('0x56'):logger[_0x61a3('0xc')](_0x61a3('0x65'),_0x61a3('0x57'));return request({'uri':util[_0x61a3('0xe')](_0x61a3('0x58'),_0x313ea0['remoteUri'],_0x47be36['id'],_0x325a35['id']),'method':_0x61a3('0x11')});case _0x61a3('0x59'):logger[_0x61a3('0xc')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x61a3('0x5a'),_0x241fcc['name']),_0x61a3('0x5b'),{'uri':util['format'](_0x61a3('0x6a'),_0x313ea0[_0x61a3('0x10')][_0x61a3('0x5c')](_0x61a3('0x5d'),''),_0x325a35['id'])});break;default:logger[_0x61a3('0x5e')]('[OUTBOUND]',_0x61a3('0x5f'));}}})[_0x61a3('0x60')](function(_0x2a0758){logger[_0x61a3('0x5e')](_0x61a3('0x6b'),util['inspect'](_0x2a0758,{'showHidden':!![],'depth':null}));});};exports[_0x61a3('0x6c')]=function(_0x37ccce,_0xa60103,_0x4db986,_0xe45eaa,_0x2fa3c3,_0x5b4919){var _0x43f666,_0x49d65f;_0x5b4919['remoteUri']=intUtil[_0x61a3('0x4a')](_0x5b4919[_0x61a3('0x10')]);_0x5b4919[_0x61a3('0x49')]=intUtil[_0x61a3('0x4a')](_0x5b4919['serverUrl']);if(_0x2fa3c3&&_0x2fa3c3[_0x61a3('0x4b')]){logger[_0x61a3('0xc')]('['+_0xa60103[_0x61a3('0x6d')]['toUpperCase']()+']',_0x61a3('0x4d'));_0xa60103[_0x61a3('0x66')]=util[_0x61a3('0xe')](_0x61a3('0x4e'),_0x5b4919[_0x61a3('0x49')],_0xa60103[_0x61a3('0x4f')],md5(_0xa60103[_0x61a3('0x4f')]));}else{_0xa60103['recordingURL']='';}headers[_0x61a3('0x50')]=getAuth(_0x5b4919);return getUser(_0x5b4919)[_0x61a3('0x19')](function(_0x25aa19){_0x43f666=_0x25aa19;logger['info']('The\x20User\x20ID\x20is:',_0x43f666['id']);return getEndUser(_0x5b4919,_0xa60103[_0x61a3('0x52')],_0xa60103[_0x61a3('0x53')]);})[_0x61a3('0x19')](function(_0x527d65){_0x49d65f=_0x527d65;logger[_0x61a3('0xc')](_0x61a3('0x54'),_0x49d65f['id']);return getTicket(_0x5b4919,_0x43f666,_0x49d65f,_0x4db986,_0xa60103);})[_0x61a3('0x19')](function(_0x195183){if(_0x195183){logger[_0x61a3('0xc')](_0x61a3('0x55'),_0x195183['id']);}})[_0x61a3('0x60')](function(_0x21dbdd){logger[_0x61a3('0x5e')]('['+_0xa60103[_0x61a3('0x6d')][_0x61a3('0x6e')]()+']'+_0x61a3('0x6f'),util['inspect'](_0x21dbdd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff