// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0a63=['toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','newTab','trigger:browser:url','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','nameField','customField'];(function(_0x2f7ee5,_0x44199b){var _0x2474b1=function(_0x2ce850){while(--_0x2ce850){_0x2f7ee5['push'](_0x2f7ee5['shift']());}};_0x2474b1(++_0x44199b);}(_0x0a63,0x1e5));var _0x30a6=function(_0x21920b,_0x1f1839){_0x21920b=_0x21920b-0x0;var _0x49d4b0=_0x0a63[_0x21920b];return _0x49d4b0;};'use strict';var _=require(_0x30a6('0x0'));var rp=require(_0x30a6('0x1'));var md5=require(_0x30a6('0x2'));var util=require(_0x30a6('0x3'));var Redis=require(_0x30a6('0x4'));var intUtil=require(_0x30a6('0x5'));var config=require(_0x30a6('0x6'));var logger=require(_0x30a6('0x7'))(_0x30a6('0x8'));config[_0x30a6('0x9')]=_['defaults'](config[_0x30a6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x30a6('0xa'))(new Redis(config[_0x30a6('0x9')]));function emit(_0x7d183,_0x13bcdd,_0x1c6a97){io['to'](_0x7d183)[_0x30a6('0xb')](_0x13bcdd,_0x1c6a97);}var headers={'Content-Type':_0x30a6('0xc'),'Accept':_0x30a6('0xc')};function getTicket(_0x4deeaf,_0x5079e9,_0x4b7e73,_0x5ededa,_0x11895e){logger[_0x30a6('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0xf'),_0x4deeaf['remoteUri']),'method':_0x30a6('0x10'),'body':{'ticket':_[_0x30a6('0x11')]({'requester_id':_0x4b7e73['id'],'submitter_id':_0x5079e9?_0x5079e9['id']:undefined,'assignee_id':_0x5079e9?_0x5079e9['id']:undefined,'tags':getTags(_0x5ededa['Tags'],_0x30a6('0x12')),'subject':intUtil[_0x30a6('0x13')](_0x5ededa[_0x30a6('0x14')],_0x11895e,'\x20'),'description':intUtil['getString'](_0x5ededa[_0x30a6('0x15')],_0x11895e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x30a6('0x13')](_0x5ededa['Descriptions'],_0x11895e,'\x0a')}},getCustomFields(_0x5ededa[_0x30a6('0x16')],_0x11895e))}})[_0x30a6('0x17')](function(_0x44dc2d){logger[_0x30a6('0xd')](_0x30a6('0x18'));return _0x44dc2d[_0x30a6('0x19')];});}function getUser(_0x52f861,_0x5e424f){if(intUtil[_0x30a6('0x1a')](_0x5e424f)){logger[_0x30a6('0xd')](_0x30a6('0x1b'),_0x5e424f);return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x1c'),_0x52f861[_0x30a6('0x1d')]),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x1e'),_0x5e424f)}})[_0x30a6('0x17')](function(_0x4db56b){if(_0x4db56b[_0x30a6('0x1f')]){logger['info'](_0x30a6('0x20'));return _['find'](_0x4db56b['results'],{'email':_0x5e424f,'role':_0x30a6('0x21')});}else{logger[_0x30a6('0xd')](_0x30a6('0x22'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})['then'](function(_0x387367){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x387367[_0x30a6('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})[_0x30a6('0x17')](function(_0x2401ef){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x2401ef['user'];});}}function getEndUser(_0x25f440,_0xb8e02e,_0x29914f){logger[_0x30a6('0xd')](_0x30a6('0x26'),_0x29914f);return request({'uri':util['format']('%s/search.json',_0x25f440['remoteUri']),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x27'),_0x29914f)}})[_0x30a6('0x17')](function(_0x5579d3){var _0x2559d6;if(_0x5579d3[_0x30a6('0x28')][_0x30a6('0x29')]){_0x5579d3[_0x30a6('0x28')]=_[_0x30a6('0x2a')](_0x5579d3[_0x30a6('0x28')],{'suspended':![],'role':_0x30a6('0x2b')});if(_0x5579d3[_0x30a6('0x28')]['length']){_0x2559d6=_['first'](_0x5579d3[_0x30a6('0x28')]);}}if(_0x2559d6){logger[_0x30a6('0xd')](_0x30a6('0x2c'));return _0x2559d6;}else{logger[_0x30a6('0xd')](_0x30a6('0x2d'));return request({'uri':util[_0x30a6('0xe')]('%s/users.json',_0x25f440[_0x30a6('0x1d')]),'method':_0x30a6('0x10'),'body':{'user':{'role':_0x30a6('0x2b'),'name':util[_0x30a6('0xe')]('Caller\x20-\x20%s',_0xb8e02e||_0x29914f),'phone':_0x29914f}}})[_0x30a6('0x17')](function(_0x30d1ca){logger['info'](_0x30a6('0x2e'));return _0x30d1ca['user'];});}});}function getAuth(_0x4c6e2b){var _0x35a195;if(_0x4c6e2b[_0x30a6('0x2f')]===_0x30a6('0x30')){_0x35a195=util[_0x30a6('0xe')](_0x30a6('0x31'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x30')]);}else if(_0x4c6e2b['authType']===_0x30a6('0x33')){_0x35a195=util['format'](_0x30a6('0x34'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x33')]);}return util['format'](_0x30a6('0x35'),new Buffer(_0x35a195)[_0x30a6('0x36')](_0x30a6('0x37')));}function request(_0x41f746){logger[_0x30a6('0x38')](_0x30a6('0x39'),JSON[_0x30a6('0x3a')](_0x41f746));return rp(_[_0x30a6('0x3b')](_0x41f746,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x34d79d,_0x41a844){var _0x25d9b1=[];if(_0x34d79d&&_0x34d79d[_0x30a6('0x29')]>0x0){_0x25d9b1=_['map'](_0x34d79d,_0x41a844);}return _0x25d9b1;}function getCustomFields(_0x2e0129,_0x573162){var _0x3aff5f=[];var _0x1805a6={'custom_fields':[]};if(_0x2e0129['length']>0x0){_[_0x30a6('0x3c')](_0x2e0129,function(_0x47d438){if(_0x47d438[_0x30a6('0x3d')]===_0x30a6('0x3e')&&_0x47d438[_0x30a6('0x3f')]&&!_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x47d438[_0x30a6('0x3f')][_0x30a6('0x41')]()]=_0x47d438['content'][_0x30a6('0x36')]();}else if(_0x47d438[_0x30a6('0x3d')]==='string'&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x47d438[_0x30a6('0x45')][_0x30a6('0x36')]()});}else if(_0x47d438['type']===_0x30a6('0x46')&&_0x47d438[_0x30a6('0x47')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x47')]]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438['idField'],'value':_0x573162[_0x47d438[_0x30a6('0x47')]][_0x30a6('0x36')]()});}else if(_0x47d438['type']==='customVariable'&&_0x47d438[_0x30a6('0x48')]&&_0x47d438['Variable'][_0x30a6('0x12')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x48')][_0x30a6('0x12')][_0x30a6('0x41')]()]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x573162[_0x47d438[_0x30a6('0x48')]['name']['toLowerCase']()]['toString']()});}});}return _0x1805a6;}exports[_0x30a6('0x49')]=function(_0x74ef32,_0x4a504f,_0x4ceaf5,_0x2546e0,_0x321888,_0x326e30){var _0x12e104,_0x50da8f;_0x326e30[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x1d')]);_0x326e30[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x4b')]);if(_0x321888&&_0x321888[_0x30a6('0x4c')]){logger[_0x30a6('0xd')](_0x30a6('0x4d'),_0x30a6('0x4e'));_0x4a504f[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x326e30[_0x30a6('0x4b')],_0x4a504f['uniqueid'],md5(_0x4a504f[_0x30a6('0x51')]));}else{_0x4a504f[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x326e30);return getUser(_0x326e30,_0x2546e0[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x20e54c){_0x12e104=_0x20e54c;logger[_0x30a6('0xd')]('The\x20User\x20ID\x20is:',_0x12e104['id']);return getEndUser(_0x326e30,_0x4a504f[_0x30a6('0x54')],_0x4a504f[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x3e1e12){_0x50da8f=_0x3e1e12;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x50da8f['id']);return getTicket(_0x326e30,_0x12e104,_0x50da8f,_0x4ceaf5,_0x4a504f);})[_0x30a6('0x17')](function(_0x343a96){if(_0x343a96){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x343a96['id']);switch(_0x326e30['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x59'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x5a'),_0x326e30['remoteUri'],_0x12e104['id'],_0x343a96['id']),'method':_0x30a6('0x10')});case'newTab':logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x2546e0[_0x30a6('0x12')]),'trigger:browser:url',{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x326e30[_0x30a6('0x1d')][_0x30a6('0x5d')](_0x30a6('0x5e'),''),_0x343a96['id'])});break;default:logger[_0x30a6('0x5f')](_0x30a6('0x4d'),_0x30a6('0x60'));}}})['catch'](function(_0x572252){logger[_0x30a6('0x5f')](_0x30a6('0x61'),util[_0x30a6('0x62')](_0x572252,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x63')]=function(_0x451df2,_0xe6ac3c,_0x57a93c,_0x22b490,_0x1af9d5,_0x410079,_0x35722e){var _0x3d8380,_0x174fa5;_0x410079[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x1d')]);_0x410079[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x4b')]);if(_0x35722e&&_0x35722e[_0x30a6('0x64')]&&_0x35722e['recordingFormat']!==_0x30a6('0x65')){logger[_0x30a6('0xd')](_0x30a6('0x66'),'Recording\x20is\x20enabled!');_0xe6ac3c[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x410079[_0x30a6('0x4b')],_0xe6ac3c['uniqueid'],md5(_0xe6ac3c[_0x30a6('0x51')]));}headers[_0x30a6('0x52')]=getAuth(_0x410079);return getUser(_0x410079,_0x22b490[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x109b26){_0x3d8380=_0x109b26;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x3d8380['id']);return getEndUser(_0x410079,_0xe6ac3c['destcalleridname'],_0xe6ac3c['destcalleridnum']);})[_0x30a6('0x17')](function(_0x30af95){_0x174fa5=_0x30af95;logger[_0x30a6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x174fa5['id']);return getTicket(_0x410079,_0x3d8380,_0x174fa5,_0x57a93c,_0xe6ac3c);})['then'](function(_0x66f769){if(_0x66f769){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x66f769['id']);switch(_0x410079['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x410079[_0x30a6('0x1d')],_0x3d8380['id'],_0x66f769['id']),'method':'POST'});case _0x30a6('0x68'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x22b490[_0x30a6('0x12')]),_0x30a6('0x69'),{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x410079[_0x30a6('0x1d')]['replace'](_0x30a6('0x5e'),''),_0x66f769['id'])});break;default:logger['error'](_0x30a6('0x66'),_0x30a6('0x60'));}}})['catch'](function(_0x455c7f){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x455c7f,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x6a')]=function(_0x41a039,_0x4ff8a2,_0x5d4764,_0x1dc6eb,_0x323be6,_0x1de2ff){var _0x16c197,_0x5a1dc8;_0x1de2ff[_0x30a6('0x1d')]=intUtil['stripTrailingSlash'](_0x1de2ff[_0x30a6('0x1d')]);_0x1de2ff[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x1de2ff[_0x30a6('0x4b')]);if(_0x323be6&&_0x323be6[_0x30a6('0x4c')]){logger[_0x30a6('0xd')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']',_0x30a6('0x4e'));_0x4ff8a2[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x1de2ff[_0x30a6('0x4b')],_0x4ff8a2[_0x30a6('0x51')],md5(_0x4ff8a2[_0x30a6('0x51')]));}else{_0x4ff8a2[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x1de2ff);return getUser(_0x1de2ff)[_0x30a6('0x17')](function(_0x33d614){_0x16c197=_0x33d614;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x16c197['id']);return getEndUser(_0x1de2ff,_0x4ff8a2[_0x30a6('0x54')],_0x4ff8a2[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x533e0b){_0x5a1dc8=_0x533e0b;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x5a1dc8['id']);return getTicket(_0x1de2ff,_0x16c197,_0x5a1dc8,_0x5d4764,_0x4ff8a2);})[_0x30a6('0x17')](function(_0x13fa00){if(_0x13fa00){logger[_0x30a6('0xd')]('The\x20Ticket\x20ID\x20is:',_0x13fa00['id']);}})[_0x30a6('0x6d')](function(_0x464dea){logger[_0x30a6('0x5f')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x464dea,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xbd24=['stringify','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','md5','util','ioredis','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Descriptions','Fields','then','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]'];(function(_0x11ba83,_0xd5611a){var _0x3f3925=function(_0x3d7cb0){while(--_0x3d7cb0){_0x11ba83['push'](_0x11ba83['shift']());}};_0x3f3925(++_0xd5611a);}(_0xbd24,0x11b));var _0x4bd2=function(_0x37d1dd,_0x328b44){_0x37d1dd=_0x37d1dd-0x0;var _0x49539d=_0xbd24[_0x37d1dd];return _0x49539d;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x4bd2('0x0'));var util=require(_0x4bd2('0x1'));var Redis=require(_0x4bd2('0x2'));var intUtil=require('./util');var config=require(_0x4bd2('0x3'));var logger=require('../../../../config/logger')(_0x4bd2('0x4'));config['redis']=_[_0x4bd2('0x5')](config[_0x4bd2('0x6')],{'host':_0x4bd2('0x7'),'port':0x18eb});var io=require(_0x4bd2('0x8'))(new Redis(config[_0x4bd2('0x6')]));function emit(_0x14d623,_0x1ddbd7,_0x1850ca){io['to'](_0x14d623)['emit'](_0x1ddbd7,_0x1850ca);}var headers={'Content-Type':_0x4bd2('0x9'),'Accept':_0x4bd2('0x9')};function getTicket(_0x55a0db,_0x35ad73,_0x36ffa7,_0x40c282,_0x537e50){logger[_0x4bd2('0xa')](_0x4bd2('0xb'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0xd'),_0x55a0db[_0x4bd2('0xe')]),'method':'POST','body':{'ticket':_[_0x4bd2('0xf')]({'requester_id':_0x36ffa7['id'],'submitter_id':_0x35ad73?_0x35ad73['id']:undefined,'assignee_id':_0x35ad73?_0x35ad73['id']:undefined,'tags':getTags(_0x40c282[_0x4bd2('0x10')],_0x4bd2('0x11')),'subject':intUtil[_0x4bd2('0x12')](_0x40c282['Subjects'],_0x537e50,'\x20'),'description':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a'),'comment':{'public':![],'body':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a')}},getCustomFields(_0x40c282[_0x4bd2('0x14')],_0x537e50))}})[_0x4bd2('0x15')](function(_0x109c82){logger[_0x4bd2('0xa')]('Ticket\x20created!');return _0x109c82['ticket'];});}function getUser(_0x1bca16,_0x35d983){if(intUtil[_0x4bd2('0x16')](_0x35d983)){logger[_0x4bd2('0xa')](_0x4bd2('0x17'),_0x35d983);return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x18'),_0x1bca16[_0x4bd2('0xe')]),'qs':{'query':util[_0x4bd2('0xc')](_0x4bd2('0x19'),_0x35d983)}})[_0x4bd2('0x15')](function(_0x5cc9f3){if(_0x5cc9f3['count']){logger[_0x4bd2('0xa')](_0x4bd2('0x1a'));return _[_0x4bd2('0x1b')](_0x5cc9f3[_0x4bd2('0x1c')],{'email':_0x35d983,'role':_0x4bd2('0x1d')});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16[_0x4bd2('0xe')])})[_0x4bd2('0x15')](function(_0x213d79){logger[_0x4bd2('0xa')](_0x4bd2('0x20'));return _0x213d79[_0x4bd2('0x21')];});}});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16['remoteUri'])})['then'](function(_0x40c2f5){logger['info']('Admin\x20account\x20selected.');return _0x40c2f5[_0x4bd2('0x21')];});}}function getEndUser(_0x37f54e,_0x271242,_0x3dd91b){logger[_0x4bd2('0xa')](_0x4bd2('0x22'),_0x3dd91b);return request({'uri':util['format'](_0x4bd2('0x18'),_0x37f54e[_0x4bd2('0xe')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3dd91b)}})[_0x4bd2('0x15')](function(_0x165768){var _0x1a2c16;if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x165768[_0x4bd2('0x1c')]=_[_0x4bd2('0x24')](_0x165768['results'],{'suspended':![],'role':'end-user'});if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x1a2c16=_[_0x4bd2('0x25')](_0x165768[_0x4bd2('0x1c')]);}}if(_0x1a2c16){logger['info'](_0x4bd2('0x26'));return _0x1a2c16;}else{logger[_0x4bd2('0xa')](_0x4bd2('0x27'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x28'),_0x37f54e[_0x4bd2('0xe')]),'method':_0x4bd2('0x29'),'body':{'user':{'role':_0x4bd2('0x2a'),'name':util[_0x4bd2('0xc')](_0x4bd2('0x2b'),_0x271242||_0x3dd91b),'phone':_0x3dd91b}}})[_0x4bd2('0x15')](function(_0x3fd8f6){logger[_0x4bd2('0xa')](_0x4bd2('0x2c'));return _0x3fd8f6['user'];});}});}function getAuth(_0x47d156){var _0x4f3821;if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x2e')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x2f'),_0x47d156[_0x4bd2('0x30')],_0x47d156[_0x4bd2('0x2e')]);}else if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x31')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x32'),_0x47d156[_0x4bd2('0x30')],_0x47d156['token']);}return util[_0x4bd2('0xc')](_0x4bd2('0x33'),new Buffer(_0x4f3821)[_0x4bd2('0x34')](_0x4bd2('0x35')));}function request(_0x228c50){logger[_0x4bd2('0x36')](_0x4bd2('0x37'),JSON[_0x4bd2('0x38')](_0x228c50));return rp(_[_0x4bd2('0x5')](_0x228c50,{'method':_0x4bd2('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2ec718,_0x3eafb0){var _0x2f800b=[];if(_0x2ec718&&_0x2ec718[_0x4bd2('0x23')]>0x0){_0x2f800b=_[_0x4bd2('0x3a')](_0x2ec718,_0x3eafb0);}return _0x2f800b;}function getCustomFields(_0x59753d,_0x34d753){var _0x135b1a=[];var _0x2cbba3={'custom_fields':[]};if(_0x59753d['length']>0x0){_[_0x4bd2('0x3b')](_0x59753d,function(_0x1db000){if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),_0x4bd2('0x3e')],_0x1db000[_0x4bd2('0x3f')])&&_0x1db000['nameField']&&!_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x1db000[_0x4bd2('0x41')][_0x4bd2('0x42')]()]=_0x1db000[_0x4bd2('0x43')][_0x4bd2('0x34')]();}else if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),'picklist'],_0x1db000['type'])&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x1db000[_0x4bd2('0x43')]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x47')&&_0x1db000[_0x4bd2('0x48')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x48')]]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x48')]]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x49')&&_0x1db000[_0x4bd2('0x4a')]&&_0x1db000['Variable'][_0x4bd2('0x11')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]['toString']()});}});}return _0x2cbba3;}exports[_0x4bd2('0x4b')]=function(_0x1ecad7,_0x3d1e88,_0x4cb4b0,_0x58a99f,_0x53e6ab,_0x46c348){var _0x2f2a2b,_0x58c19e;_0x46c348[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x46c348[_0x4bd2('0xe')]);_0x46c348[_0x4bd2('0x4d')]=intUtil['stripTrailingSlash'](_0x46c348[_0x4bd2('0x4d')]);if(_0x53e6ab&&_0x53e6ab[_0x4bd2('0x4e')]){logger['info'](_0x4bd2('0x4f'),_0x4bd2('0x50'));_0x3d1e88['recordingURL']=util['format'](_0x4bd2('0x51'),_0x46c348[_0x4bd2('0x4d')],_0x3d1e88[_0x4bd2('0x52')],md5(_0x3d1e88[_0x4bd2('0x52')]));}else{_0x3d1e88[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x46c348);return getUser(_0x46c348,_0x58a99f['email'])['then'](function(_0x724d50){_0x2f2a2b=_0x724d50;logger['info'](_0x4bd2('0x55'),_0x2f2a2b['id']);return getEndUser(_0x46c348,_0x3d1e88[_0x4bd2('0x56')],_0x3d1e88[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x459f4a){_0x58c19e=_0x459f4a;logger[_0x4bd2('0xa')](_0x4bd2('0x58'),_0x58c19e['id']);return getTicket(_0x46c348,_0x2f2a2b,_0x58c19e,_0x4cb4b0,_0x3d1e88);})[_0x4bd2('0x15')](function(_0x316280){if(_0x316280){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x316280['id']);switch(_0x46c348[_0x4bd2('0x3f')]){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),_0x4bd2('0x5b'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x46c348[_0x4bd2('0xe')],_0x2f2a2b['id'],_0x316280['id']),'method':'POST'});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x4bd2('0x5d'),_0x58a99f['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x46c348['remoteUri'][_0x4bd2('0x60')](_0x4bd2('0x61'),''),_0x316280['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x4f'),_0x4bd2('0x63'));}}})['catch'](function(_0xcbce9d){logger[_0x4bd2('0x62')](_0x4bd2('0x64'),util[_0x4bd2('0x65')](_0xcbce9d,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x66')]=function(_0xe03e6b,_0x1068d9,_0x1fd02d,_0x3d597b,_0x541c7c,_0x125d9d,_0x839238){var _0x542e74,_0x3dc78d;_0x125d9d['remoteUri']=intUtil['stripTrailingSlash'](_0x125d9d[_0x4bd2('0xe')]);_0x125d9d['serverUrl']=intUtil[_0x4bd2('0x4c')](_0x125d9d[_0x4bd2('0x4d')]);if(_0x839238&&_0x839238[_0x4bd2('0x67')]&&_0x839238[_0x4bd2('0x67')]!=='none'){logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x50'));_0x1068d9[_0x4bd2('0x53')]=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x125d9d['serverUrl'],_0x1068d9[_0x4bd2('0x52')],md5(_0x1068d9['uniqueid']));}headers[_0x4bd2('0x54')]=getAuth(_0x125d9d);return getUser(_0x125d9d,_0x3d597b['email'])[_0x4bd2('0x15')](function(_0x1fe427){_0x542e74=_0x1fe427;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x542e74['id']);return getEndUser(_0x125d9d,_0x1068d9[_0x4bd2('0x69')],_0x1068d9[_0x4bd2('0x6a')]);})[_0x4bd2('0x15')](function(_0x53b4b5){_0x3dc78d=_0x53b4b5;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x3dc78d['id']);return getTicket(_0x125d9d,_0x542e74,_0x3dc78d,_0x1fd02d,_0x1068d9);})[_0x4bd2('0x15')](function(_0x180b09){if(_0x180b09){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x180b09['id']);switch(_0x125d9d['type']){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x6b'),_0x125d9d[_0x4bd2('0xe')],_0x542e74['id'],_0x180b09['id']),'method':_0x4bd2('0x29')});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x6c'));emit(util[_0x4bd2('0xc')](_0x4bd2('0x5d'),_0x3d597b['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x125d9d[_0x4bd2('0xe')][_0x4bd2('0x60')]('/api/v2',''),_0x180b09['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x68'),_0x4bd2('0x63'));}}})[_0x4bd2('0x6d')](function(_0x5944f1){logger[_0x4bd2('0x62')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x5944f1,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x6e')]=function(_0x10442a,_0x424ec6,_0x35b80b,_0x4ac387,_0x3c7db4,_0x45ccee){var _0x876a34,_0x17a2a1;_0x45ccee[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0xe')]);_0x45ccee[_0x4bd2('0x4d')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0x4d')]);if(_0x3c7db4&&_0x3c7db4['monitor_format']){logger[_0x4bd2('0xa')]('['+_0x424ec6[_0x4bd2('0x6f')]['toUpperCase']()+']',_0x4bd2('0x50'));_0x424ec6['recordingURL']=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ccee['serverUrl'],_0x424ec6[_0x4bd2('0x52')],md5(_0x424ec6[_0x4bd2('0x52')]));}else{_0x424ec6[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x45ccee);return getUser(_0x45ccee)[_0x4bd2('0x15')](function(_0x17a861){_0x876a34=_0x17a861;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x876a34['id']);return getEndUser(_0x45ccee,_0x424ec6[_0x4bd2('0x56')],_0x424ec6[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x5035ca){_0x17a2a1=_0x5035ca;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x17a2a1['id']);return getTicket(_0x45ccee,_0x876a34,_0x17a2a1,_0x35b80b,_0x424ec6);})['then'](function(_0x5c552){if(_0x5c552){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x5c552['id']);}})[_0x4bd2('0x6d')](function(_0x459a35){logger[_0x4bd2('0x62')]('['+_0x424ec6[_0x4bd2('0x6f')][_0x4bd2('0x70')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x459a35,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff