// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x474a=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','Descriptions','getString','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost'];(function(_0x3bf83f,_0x181cac){var _0x22c4a9=function(_0xb3ff0d){while(--_0xb3ff0d){_0x3bf83f['push'](_0x3bf83f['shift']());}};_0x22c4a9(++_0x181cac);}(_0x474a,0x69));var _0xa474=function(_0x328fe8,_0x3959b4){_0x328fe8=_0x328fe8-0x0;var _0x28eab1=_0x474a[_0x328fe8];return _0x28eab1;};'use strict';var _=require(_0xa474('0x0'));var rp=require(_0xa474('0x1'));var md5=require('md5');var util=require(_0xa474('0x2'));var Redis=require(_0xa474('0x3'));var intUtil=require('./util');var config=require(_0xa474('0x4'));var logger=require(_0xa474('0x5'))(_0xa474('0x6'));config[_0xa474('0x7')]=_[_0xa474('0x8')](config[_0xa474('0x7')],{'host':_0xa474('0x9'),'port':0x18eb});var io=require(_0xa474('0xa'))(new Redis(config[_0xa474('0x7')]));function emit(_0x25cd27,_0x2b4824,_0x14ede1){io['to'](_0x25cd27)[_0xa474('0xb')](_0x2b4824,_0x14ede1);}var headers={'Content-Type':_0xa474('0xc'),'Accept':_0xa474('0xc')};function getTicket(_0xf70963,_0x5058fc,_0x1b39f9,_0x1ef50f,_0x366df2){logger[_0xa474('0xd')](_0xa474('0xe'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x10'),_0xf70963[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'ticket':_[_0xa474('0x13')]({'requester_id':_0x1b39f9['id'],'submitter_id':_0x5058fc?_0x5058fc['id']:undefined,'assignee_id':_0x5058fc?_0x5058fc['id']:undefined,'tags':getTags(_0x1ef50f[_0xa474('0x14')],_0xa474('0x15')),'subject':intUtil['getString'](_0x1ef50f[_0xa474('0x16')],_0x366df2,'\x20'),'description':intUtil['getString'](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa474('0x18')](_0x1ef50f[_0xa474('0x17')],_0x366df2,'\x0a')}},getCustomFields(_0x1ef50f[_0xa474('0x19')],_0x366df2))}})[_0xa474('0x1a')](function(_0x50f961){logger['info'](_0xa474('0x1b'));return _0x50f961[_0xa474('0x1c')];});}function getUser(_0x16db96,_0x1241f5){if(intUtil[_0xa474('0x1d')](_0x1241f5)){logger[_0xa474('0xd')](_0xa474('0x1e'),_0x1241f5);return request({'uri':util['format'](_0xa474('0x1f'),_0x16db96[_0xa474('0x11')]),'qs':{'query':util[_0xa474('0xf')](_0xa474('0x20'),_0x1241f5)}})['then'](function(_0x1f6748){if(_0x1f6748[_0xa474('0x21')]){logger[_0xa474('0xd')]('Agent\x20found!');return _[_0xa474('0x22')](_0x1f6748['results'],{'email':_0x1241f5,'role':_0xa474('0x23')});}else{logger['info'](_0xa474('0x24'));return request({'uri':util['format'](_0xa474('0x25'),_0x16db96[_0xa474('0x11')])})['then'](function(_0x4f49d3){logger['info'](_0xa474('0x26'));return _0x4f49d3[_0xa474('0x27')];});}});}else{logger[_0xa474('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0x16db96[_0xa474('0x11')])})['then'](function(_0x8c41f5){logger[_0xa474('0xd')](_0xa474('0x26'));return _0x8c41f5[_0xa474('0x27')];});}}function getEndUser(_0x2b3060,_0x567e63,_0x478d71){logger[_0xa474('0xd')]('Searching\x20enduser\x20with\x20phone',_0x478d71);return request({'uri':util[_0xa474('0xf')](_0xa474('0x1f'),_0x2b3060['remoteUri']),'qs':{'query':util['format'](_0xa474('0x28'),_0x478d71)}})[_0xa474('0x1a')](function(_0x3d1ef5){var _0xc20812;if(_0x3d1ef5['results'][_0xa474('0x29')]){_0x3d1ef5[_0xa474('0x2a')]=_['filter'](_0x3d1ef5[_0xa474('0x2a')],{'suspended':![],'role':_0xa474('0x2b')});if(_0x3d1ef5[_0xa474('0x2a')][_0xa474('0x29')]){_0xc20812=_['first'](_0x3d1ef5[_0xa474('0x2a')]);}}if(_0xc20812){logger[_0xa474('0xd')](_0xa474('0x2c'));return _0xc20812;}else{logger[_0xa474('0xd')](_0xa474('0x2d'));return request({'uri':util[_0xa474('0xf')]('%s/users.json',_0x2b3060[_0xa474('0x11')]),'method':_0xa474('0x12'),'body':{'user':{'role':'end-user','name':util[_0xa474('0xf')](_0xa474('0x2e'),_0x567e63||_0x478d71),'phone':_0x478d71}}})[_0xa474('0x1a')](function(_0x33cd24){logger[_0xa474('0xd')](_0xa474('0x2f'));return _0x33cd24[_0xa474('0x27')];});}});}function getAuth(_0x53dc9d){var _0x2c9f0b;if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x31')){_0x2c9f0b=util[_0xa474('0xf')](_0xa474('0x32'),_0x53dc9d[_0xa474('0x33')],_0x53dc9d[_0xa474('0x31')]);}else if(_0x53dc9d[_0xa474('0x30')]===_0xa474('0x34')){_0x2c9f0b=util[_0xa474('0xf')]('%s/token:%s',_0x53dc9d['username'],_0x53dc9d[_0xa474('0x34')]);}return util[_0xa474('0xf')](_0xa474('0x35'),new Buffer(_0x2c9f0b)[_0xa474('0x36')](_0xa474('0x37')));}function request(_0x469f1b){logger[_0xa474('0x38')](_0xa474('0x39'),JSON[_0xa474('0x3a')](_0x469f1b));return rp(_[_0xa474('0x8')](_0x469f1b,{'method':_0xa474('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x450843,_0x578819){var _0x1cb1a7=[];if(_0x450843&&_0x450843[_0xa474('0x29')]>0x0){_0x1cb1a7=_['map'](_0x450843,_0x578819);}return _0x1cb1a7;}function getCustomFields(_0x26b0ed,_0x14b3e6){var _0x351315=[];var _0x314dfb={'custom_fields':[]};if(_0x26b0ed[_0xa474('0x29')]>0x0){_[_0xa474('0x3c')](_0x26b0ed,function(_0x1d84f4){if(_0x1d84f4[_0xa474('0x3d')]==='string'&&_0x1d84f4[_0xa474('0x3e')]&&!_0x1d84f4[_0xa474('0x3f')]){_0x314dfb[_0x1d84f4[_0xa474('0x3e')][_0xa474('0x40')]()]=_0x1d84f4[_0xa474('0x41')]['toString']();}else if(_0x1d84f4[_0xa474('0x3d')]===_0xa474('0x42')&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x1d84f4[_0xa474('0x41')][_0xa474('0x36')]()});}else if(_0x1d84f4['type']===_0xa474('0x46')&&_0x1d84f4[_0xa474('0x47')]&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4['customField']){_0x14b3e6[_0x1d84f4['variableName']]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4['variableName']][_0xa474('0x36')]()});}else if(_0x1d84f4[_0xa474('0x3d')]==='customVariable'&&_0x1d84f4[_0xa474('0x48')]&&_0x1d84f4[_0xa474('0x48')]['name']&&_0x1d84f4[_0xa474('0x43')]&&_0x1d84f4[_0xa474('0x3f')]){_0x14b3e6[_0x1d84f4['Variable'][_0xa474('0x15')][_0xa474('0x40')]()]&&_0x314dfb[_0xa474('0x44')][_0xa474('0x45')]({'id':_0x1d84f4['idField'],'value':_0x14b3e6[_0x1d84f4[_0xa474('0x48')]['name'][_0xa474('0x40')]()][_0xa474('0x36')]()});}});}return _0x314dfb;}exports[_0xa474('0x49')]=function(_0x36a50a,_0x44af6b,_0x37a7a4,_0x4d1599,_0x3dfe17,_0x47c651){var _0x57a5ac,_0x3c536c;_0x47c651[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0x47c651[_0xa474('0x11')]);_0x47c651[_0xa474('0x4b')]=intUtil[_0xa474('0x4a')](_0x47c651['serverUrl']);if(_0x3dfe17&&_0x3dfe17[_0xa474('0x4c')]){logger[_0xa474('0xd')]('[QUEUE]',_0xa474('0x4d'));_0x44af6b[_0xa474('0x4e')]=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x47c651[_0xa474('0x4b')],_0x44af6b[_0xa474('0x4f')],md5(_0x44af6b[_0xa474('0x4f')]));}else{_0x44af6b[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0x47c651);return getUser(_0x47c651,_0x4d1599[_0xa474('0x51')])['then'](function(_0x3bb468){_0x57a5ac=_0x3bb468;logger[_0xa474('0xd')](_0xa474('0x52'),_0x57a5ac['id']);return getEndUser(_0x47c651,_0x44af6b[_0xa474('0x53')],_0x44af6b['calleridnum']);})['then'](function(_0x25c78){_0x3c536c=_0x25c78;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x3c536c['id']);return getTicket(_0x47c651,_0x57a5ac,_0x3c536c,_0x37a7a4,_0x44af6b);})[_0xa474('0x1a')](function(_0xac6b3a){if(_0xac6b3a){logger[_0xa474('0xd')](_0xa474('0x54'),_0xac6b3a['id']);switch(_0x47c651[_0xa474('0x3d')]){case _0xa474('0x55'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x57'));return request({'uri':util['format'](_0xa474('0x58'),_0x47c651['remoteUri'],_0x57a5ac['id'],_0xac6b3a['id']),'method':'POST'});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x56'),_0xa474('0x5a'));emit(util['format'](_0xa474('0x5b'),_0x4d1599[_0xa474('0x15')]),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x47c651['remoteUri'][_0xa474('0x5e')](_0xa474('0x5f'),''),_0xac6b3a['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x56'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x1ec814){logger[_0xa474('0x60')](_0xa474('0x63'),util['inspect'](_0x1ec814,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x64')]=function(_0x1fe6ce,_0x3473cd,_0x58297d,_0x265569,_0x4fb899,_0x1ca5f7,_0x411c){var _0x139252,_0x6baac4;_0x1ca5f7['remoteUri']=intUtil[_0xa474('0x4a')](_0x1ca5f7[_0xa474('0x11')]);_0x1ca5f7['serverUrl']=intUtil['stripTrailingSlash'](_0x1ca5f7[_0xa474('0x4b')]);if(_0x411c&&_0x411c[_0xa474('0x65')]&&_0x411c[_0xa474('0x65')]!==_0xa474('0x66')){logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x4d'));_0x3473cd['recordingURL']=util[_0xa474('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1ca5f7[_0xa474('0x4b')],_0x3473cd[_0xa474('0x4f')],md5(_0x3473cd[_0xa474('0x4f')]));}headers[_0xa474('0x50')]=getAuth(_0x1ca5f7);return getUser(_0x1ca5f7,_0x265569['email'])[_0xa474('0x1a')](function(_0x2f4276){_0x139252=_0x2f4276;logger[_0xa474('0xd')](_0xa474('0x52'),_0x139252['id']);return getEndUser(_0x1ca5f7,_0x3473cd[_0xa474('0x68')],_0x3473cd[_0xa474('0x69')]);})[_0xa474('0x1a')](function(_0x19e0b0){_0x6baac4=_0x19e0b0;logger[_0xa474('0xd')](_0xa474('0x6a'),_0x6baac4['id']);return getTicket(_0x1ca5f7,_0x139252,_0x6baac4,_0x58297d,_0x3473cd);})[_0xa474('0x1a')](function(_0x19da6d){if(_0x19da6d){logger[_0xa474('0xd')](_0xa474('0x54'),_0x19da6d['id']);switch(_0x1ca5f7[_0xa474('0x3d')]){case'integrationTab':logger[_0xa474('0xd')]('[OUTBOUND]',_0xa474('0x57'));return request({'uri':util[_0xa474('0xf')](_0xa474('0x58'),_0x1ca5f7[_0xa474('0x11')],_0x139252['id'],_0x19da6d['id']),'method':_0xa474('0x12')});case _0xa474('0x59'):logger[_0xa474('0xd')](_0xa474('0x67'),_0xa474('0x5a'));emit(util[_0xa474('0xf')](_0xa474('0x5b'),_0x265569['name']),_0xa474('0x5c'),{'uri':util[_0xa474('0xf')](_0xa474('0x5d'),_0x1ca5f7[_0xa474('0x11')][_0xa474('0x5e')](_0xa474('0x5f'),''),_0x19da6d['id'])});break;default:logger[_0xa474('0x60')](_0xa474('0x67'),_0xa474('0x61'));}}})[_0xa474('0x62')](function(_0x17cccd){logger[_0xa474('0x60')](_0xa474('0x6b'),util[_0xa474('0x6c')](_0x17cccd,{'showHidden':!![],'depth':null}));});};exports[_0xa474('0x6d')]=function(_0x4941aa,_0x26326e,_0x2434f8,_0x1fe833,_0x5c96c2,_0xfbbff3){var _0x13988b,_0x56b0d5;_0xfbbff3[_0xa474('0x11')]=intUtil[_0xa474('0x4a')](_0xfbbff3[_0xa474('0x11')]);_0xfbbff3['serverUrl']=intUtil['stripTrailingSlash'](_0xfbbff3[_0xa474('0x4b')]);if(_0x5c96c2&&_0x5c96c2[_0xa474('0x4c')]){logger[_0xa474('0xd')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']',_0xa474('0x4d'));_0x26326e[_0xa474('0x4e')]=util[_0xa474('0xf')](_0xa474('0x70'),_0xfbbff3[_0xa474('0x4b')],_0x26326e[_0xa474('0x4f')],md5(_0x26326e['uniqueid']));}else{_0x26326e[_0xa474('0x4e')]='';}headers[_0xa474('0x50')]=getAuth(_0xfbbff3);return getUser(_0xfbbff3)[_0xa474('0x1a')](function(_0x7a6583){_0x13988b=_0x7a6583;logger[_0xa474('0xd')](_0xa474('0x52'),_0x13988b['id']);return getEndUser(_0xfbbff3,_0x26326e[_0xa474('0x53')],_0x26326e[_0xa474('0x71')]);})[_0xa474('0x1a')](function(_0x3b2310){_0x56b0d5=_0x3b2310;logger[_0xa474('0xd')]('The\x20Enduser\x20ID\x20is:',_0x56b0d5['id']);return getTicket(_0xfbbff3,_0x13988b,_0x56b0d5,_0x2434f8,_0x26326e);})['then'](function(_0x2db759){if(_0x2db759){logger[_0xa474('0xd')](_0xa474('0x54'),_0x2db759['id']);}})[_0xa474('0x62')](function(_0x5ecc6a){logger[_0xa474('0x60')]('['+_0x26326e[_0xa474('0x6e')][_0xa474('0x6f')]()+']'+_0xa474('0x72'),util['inspect'](_0x5ecc6a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xbd24=['stringify','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','md5','util','ioredis','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Descriptions','Fields','then','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]'];(function(_0x11ba83,_0xd5611a){var _0x3f3925=function(_0x3d7cb0){while(--_0x3d7cb0){_0x11ba83['push'](_0x11ba83['shift']());}};_0x3f3925(++_0xd5611a);}(_0xbd24,0x11b));var _0x4bd2=function(_0x37d1dd,_0x328b44){_0x37d1dd=_0x37d1dd-0x0;var _0x49539d=_0xbd24[_0x37d1dd];return _0x49539d;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x4bd2('0x0'));var util=require(_0x4bd2('0x1'));var Redis=require(_0x4bd2('0x2'));var intUtil=require('./util');var config=require(_0x4bd2('0x3'));var logger=require('../../../../config/logger')(_0x4bd2('0x4'));config['redis']=_[_0x4bd2('0x5')](config[_0x4bd2('0x6')],{'host':_0x4bd2('0x7'),'port':0x18eb});var io=require(_0x4bd2('0x8'))(new Redis(config[_0x4bd2('0x6')]));function emit(_0x14d623,_0x1ddbd7,_0x1850ca){io['to'](_0x14d623)['emit'](_0x1ddbd7,_0x1850ca);}var headers={'Content-Type':_0x4bd2('0x9'),'Accept':_0x4bd2('0x9')};function getTicket(_0x55a0db,_0x35ad73,_0x36ffa7,_0x40c282,_0x537e50){logger[_0x4bd2('0xa')](_0x4bd2('0xb'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0xd'),_0x55a0db[_0x4bd2('0xe')]),'method':'POST','body':{'ticket':_[_0x4bd2('0xf')]({'requester_id':_0x36ffa7['id'],'submitter_id':_0x35ad73?_0x35ad73['id']:undefined,'assignee_id':_0x35ad73?_0x35ad73['id']:undefined,'tags':getTags(_0x40c282[_0x4bd2('0x10')],_0x4bd2('0x11')),'subject':intUtil[_0x4bd2('0x12')](_0x40c282['Subjects'],_0x537e50,'\x20'),'description':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a'),'comment':{'public':![],'body':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a')}},getCustomFields(_0x40c282[_0x4bd2('0x14')],_0x537e50))}})[_0x4bd2('0x15')](function(_0x109c82){logger[_0x4bd2('0xa')]('Ticket\x20created!');return _0x109c82['ticket'];});}function getUser(_0x1bca16,_0x35d983){if(intUtil[_0x4bd2('0x16')](_0x35d983)){logger[_0x4bd2('0xa')](_0x4bd2('0x17'),_0x35d983);return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x18'),_0x1bca16[_0x4bd2('0xe')]),'qs':{'query':util[_0x4bd2('0xc')](_0x4bd2('0x19'),_0x35d983)}})[_0x4bd2('0x15')](function(_0x5cc9f3){if(_0x5cc9f3['count']){logger[_0x4bd2('0xa')](_0x4bd2('0x1a'));return _[_0x4bd2('0x1b')](_0x5cc9f3[_0x4bd2('0x1c')],{'email':_0x35d983,'role':_0x4bd2('0x1d')});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16[_0x4bd2('0xe')])})[_0x4bd2('0x15')](function(_0x213d79){logger[_0x4bd2('0xa')](_0x4bd2('0x20'));return _0x213d79[_0x4bd2('0x21')];});}});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16['remoteUri'])})['then'](function(_0x40c2f5){logger['info']('Admin\x20account\x20selected.');return _0x40c2f5[_0x4bd2('0x21')];});}}function getEndUser(_0x37f54e,_0x271242,_0x3dd91b){logger[_0x4bd2('0xa')](_0x4bd2('0x22'),_0x3dd91b);return request({'uri':util['format'](_0x4bd2('0x18'),_0x37f54e[_0x4bd2('0xe')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3dd91b)}})[_0x4bd2('0x15')](function(_0x165768){var _0x1a2c16;if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x165768[_0x4bd2('0x1c')]=_[_0x4bd2('0x24')](_0x165768['results'],{'suspended':![],'role':'end-user'});if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x1a2c16=_[_0x4bd2('0x25')](_0x165768[_0x4bd2('0x1c')]);}}if(_0x1a2c16){logger['info'](_0x4bd2('0x26'));return _0x1a2c16;}else{logger[_0x4bd2('0xa')](_0x4bd2('0x27'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x28'),_0x37f54e[_0x4bd2('0xe')]),'method':_0x4bd2('0x29'),'body':{'user':{'role':_0x4bd2('0x2a'),'name':util[_0x4bd2('0xc')](_0x4bd2('0x2b'),_0x271242||_0x3dd91b),'phone':_0x3dd91b}}})[_0x4bd2('0x15')](function(_0x3fd8f6){logger[_0x4bd2('0xa')](_0x4bd2('0x2c'));return _0x3fd8f6['user'];});}});}function getAuth(_0x47d156){var _0x4f3821;if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x2e')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x2f'),_0x47d156[_0x4bd2('0x30')],_0x47d156[_0x4bd2('0x2e')]);}else if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x31')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x32'),_0x47d156[_0x4bd2('0x30')],_0x47d156['token']);}return util[_0x4bd2('0xc')](_0x4bd2('0x33'),new Buffer(_0x4f3821)[_0x4bd2('0x34')](_0x4bd2('0x35')));}function request(_0x228c50){logger[_0x4bd2('0x36')](_0x4bd2('0x37'),JSON[_0x4bd2('0x38')](_0x228c50));return rp(_[_0x4bd2('0x5')](_0x228c50,{'method':_0x4bd2('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2ec718,_0x3eafb0){var _0x2f800b=[];if(_0x2ec718&&_0x2ec718[_0x4bd2('0x23')]>0x0){_0x2f800b=_[_0x4bd2('0x3a')](_0x2ec718,_0x3eafb0);}return _0x2f800b;}function getCustomFields(_0x59753d,_0x34d753){var _0x135b1a=[];var _0x2cbba3={'custom_fields':[]};if(_0x59753d['length']>0x0){_[_0x4bd2('0x3b')](_0x59753d,function(_0x1db000){if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),_0x4bd2('0x3e')],_0x1db000[_0x4bd2('0x3f')])&&_0x1db000['nameField']&&!_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x1db000[_0x4bd2('0x41')][_0x4bd2('0x42')]()]=_0x1db000[_0x4bd2('0x43')][_0x4bd2('0x34')]();}else if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),'picklist'],_0x1db000['type'])&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x1db000[_0x4bd2('0x43')]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x47')&&_0x1db000[_0x4bd2('0x48')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x48')]]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x48')]]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x49')&&_0x1db000[_0x4bd2('0x4a')]&&_0x1db000['Variable'][_0x4bd2('0x11')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]['toString']()});}});}return _0x2cbba3;}exports[_0x4bd2('0x4b')]=function(_0x1ecad7,_0x3d1e88,_0x4cb4b0,_0x58a99f,_0x53e6ab,_0x46c348){var _0x2f2a2b,_0x58c19e;_0x46c348[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x46c348[_0x4bd2('0xe')]);_0x46c348[_0x4bd2('0x4d')]=intUtil['stripTrailingSlash'](_0x46c348[_0x4bd2('0x4d')]);if(_0x53e6ab&&_0x53e6ab[_0x4bd2('0x4e')]){logger['info'](_0x4bd2('0x4f'),_0x4bd2('0x50'));_0x3d1e88['recordingURL']=util['format'](_0x4bd2('0x51'),_0x46c348[_0x4bd2('0x4d')],_0x3d1e88[_0x4bd2('0x52')],md5(_0x3d1e88[_0x4bd2('0x52')]));}else{_0x3d1e88[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x46c348);return getUser(_0x46c348,_0x58a99f['email'])['then'](function(_0x724d50){_0x2f2a2b=_0x724d50;logger['info'](_0x4bd2('0x55'),_0x2f2a2b['id']);return getEndUser(_0x46c348,_0x3d1e88[_0x4bd2('0x56')],_0x3d1e88[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x459f4a){_0x58c19e=_0x459f4a;logger[_0x4bd2('0xa')](_0x4bd2('0x58'),_0x58c19e['id']);return getTicket(_0x46c348,_0x2f2a2b,_0x58c19e,_0x4cb4b0,_0x3d1e88);})[_0x4bd2('0x15')](function(_0x316280){if(_0x316280){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x316280['id']);switch(_0x46c348[_0x4bd2('0x3f')]){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),_0x4bd2('0x5b'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x46c348[_0x4bd2('0xe')],_0x2f2a2b['id'],_0x316280['id']),'method':'POST'});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x4bd2('0x5d'),_0x58a99f['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x46c348['remoteUri'][_0x4bd2('0x60')](_0x4bd2('0x61'),''),_0x316280['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x4f'),_0x4bd2('0x63'));}}})['catch'](function(_0xcbce9d){logger[_0x4bd2('0x62')](_0x4bd2('0x64'),util[_0x4bd2('0x65')](_0xcbce9d,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x66')]=function(_0xe03e6b,_0x1068d9,_0x1fd02d,_0x3d597b,_0x541c7c,_0x125d9d,_0x839238){var _0x542e74,_0x3dc78d;_0x125d9d['remoteUri']=intUtil['stripTrailingSlash'](_0x125d9d[_0x4bd2('0xe')]);_0x125d9d['serverUrl']=intUtil[_0x4bd2('0x4c')](_0x125d9d[_0x4bd2('0x4d')]);if(_0x839238&&_0x839238[_0x4bd2('0x67')]&&_0x839238[_0x4bd2('0x67')]!=='none'){logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x50'));_0x1068d9[_0x4bd2('0x53')]=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x125d9d['serverUrl'],_0x1068d9[_0x4bd2('0x52')],md5(_0x1068d9['uniqueid']));}headers[_0x4bd2('0x54')]=getAuth(_0x125d9d);return getUser(_0x125d9d,_0x3d597b['email'])[_0x4bd2('0x15')](function(_0x1fe427){_0x542e74=_0x1fe427;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x542e74['id']);return getEndUser(_0x125d9d,_0x1068d9[_0x4bd2('0x69')],_0x1068d9[_0x4bd2('0x6a')]);})[_0x4bd2('0x15')](function(_0x53b4b5){_0x3dc78d=_0x53b4b5;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x3dc78d['id']);return getTicket(_0x125d9d,_0x542e74,_0x3dc78d,_0x1fd02d,_0x1068d9);})[_0x4bd2('0x15')](function(_0x180b09){if(_0x180b09){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x180b09['id']);switch(_0x125d9d['type']){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x6b'),_0x125d9d[_0x4bd2('0xe')],_0x542e74['id'],_0x180b09['id']),'method':_0x4bd2('0x29')});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x6c'));emit(util[_0x4bd2('0xc')](_0x4bd2('0x5d'),_0x3d597b['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x125d9d[_0x4bd2('0xe')][_0x4bd2('0x60')]('/api/v2',''),_0x180b09['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x68'),_0x4bd2('0x63'));}}})[_0x4bd2('0x6d')](function(_0x5944f1){logger[_0x4bd2('0x62')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x5944f1,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x6e')]=function(_0x10442a,_0x424ec6,_0x35b80b,_0x4ac387,_0x3c7db4,_0x45ccee){var _0x876a34,_0x17a2a1;_0x45ccee[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0xe')]);_0x45ccee[_0x4bd2('0x4d')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0x4d')]);if(_0x3c7db4&&_0x3c7db4['monitor_format']){logger[_0x4bd2('0xa')]('['+_0x424ec6[_0x4bd2('0x6f')]['toUpperCase']()+']',_0x4bd2('0x50'));_0x424ec6['recordingURL']=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ccee['serverUrl'],_0x424ec6[_0x4bd2('0x52')],md5(_0x424ec6[_0x4bd2('0x52')]));}else{_0x424ec6[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x45ccee);return getUser(_0x45ccee)[_0x4bd2('0x15')](function(_0x17a861){_0x876a34=_0x17a861;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x876a34['id']);return getEndUser(_0x45ccee,_0x424ec6[_0x4bd2('0x56')],_0x424ec6[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x5035ca){_0x17a2a1=_0x5035ca;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x17a2a1['id']);return getTicket(_0x45ccee,_0x876a34,_0x17a2a1,_0x35b80b,_0x424ec6);})['then'](function(_0x5c552){if(_0x5c552){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x5c552['id']);}})[_0x4bd2('0x6d')](function(_0x459a35){logger[_0x4bd2('0x62')]('['+_0x424ec6[_0x4bd2('0x6f')][_0x4bd2('0x70')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x459a35,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff