// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1d1e=['Basic\x20%s','toString','stringify','map','forEach','string','nameField','customField','toLowerCase','content','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20User\x20ID\x20is:','integrationTab','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','%s/token:%s','username','token'];(function(_0x205eb1,_0x5e2550){var _0x4258a4=function(_0x1600a9){while(--_0x1600a9){_0x205eb1['push'](_0x205eb1['shift']());}};_0x4258a4(++_0x5e2550);}(_0x1d1e,0x1e5));var _0xe1d1=function(_0x477f1a,_0x4999d3){_0x477f1a=_0x477f1a-0x0;var _0x1cf352=_0x1d1e[_0x477f1a];return _0x1cf352;};'use strict';var _=require('lodash');var rp=require(_0xe1d1('0x0'));var md5=require(_0xe1d1('0x1'));var util=require(_0xe1d1('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe1d1('0x3'));var config=require(_0xe1d1('0x4'));var logger=require(_0xe1d1('0x5'))(_0xe1d1('0x6'));config[_0xe1d1('0x7')]=_[_0xe1d1('0x8')](config[_0xe1d1('0x7')],{'host':_0xe1d1('0x9'),'port':0x18eb});var io=require(_0xe1d1('0xa'))(new Redis(config[_0xe1d1('0x7')]));function emit(_0xd4ff35,_0x72cecb,_0x3f60e4){io['to'](_0xd4ff35)['emit'](_0x72cecb,_0x3f60e4);}var headers={'Content-Type':_0xe1d1('0xb'),'Accept':'application/json'};function getTicket(_0x3ded6c,_0x10d6a8,_0x2d1058,_0x11c4c1,_0x924457){logger['info'](_0xe1d1('0xc'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0xe'),_0x3ded6c[_0xe1d1('0xf')]),'method':_0xe1d1('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2d1058['id'],'submitter_id':_0x10d6a8?_0x10d6a8['id']:undefined,'assignee_id':_0x10d6a8?_0x10d6a8['id']:undefined,'tags':getTags(_0x11c4c1[_0xe1d1('0x11')],'name'),'subject':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x13')],_0x924457,'\x20'),'description':intUtil[_0xe1d1('0x12')](_0x11c4c1['Descriptions'],_0x924457,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x14')],_0x924457,'\x0a')}},getCustomFields(_0x11c4c1[_0xe1d1('0x15')],_0x924457))}})[_0xe1d1('0x16')](function(_0xfa35ab){logger[_0xe1d1('0x17')](_0xe1d1('0x18'));return _0xfa35ab[_0xe1d1('0x19')];});}function getUser(_0x57616d,_0xbc4f72){if(intUtil['validateEmail'](_0xbc4f72)){logger[_0xe1d1('0x17')]('Getting\x20agent\x20with\x20email',_0xbc4f72);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x57616d[_0xe1d1('0xf')]),'qs':{'query':util[_0xe1d1('0xd')](_0xe1d1('0x1b'),_0xbc4f72)}})['then'](function(_0x53d17a){if(_0x53d17a[_0xe1d1('0x1c')]){logger[_0xe1d1('0x17')](_0xe1d1('0x1d'));return _['find'](_0x53d17a[_0xe1d1('0x1e')],{'email':_0xbc4f72,'role':_0xe1d1('0x1f')});}else{logger['info'](_0xe1d1('0x20'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x2352ce){logger[_0xe1d1('0x17')](_0xe1d1('0x22'));return _0x2352ce[_0xe1d1('0x23')];});}});}else{logger[_0xe1d1('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x13960f){logger['info']('Admin\x20account\x20selected.');return _0x13960f[_0xe1d1('0x23')];});}}function getEndUser(_0x26f609,_0x1a50da,_0x3d9e42){logger[_0xe1d1('0x17')](_0xe1d1('0x24'),_0x3d9e42);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x26f609[_0xe1d1('0xf')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3d9e42)}})['then'](function(_0x1818ed){var _0x853070;if(_0x1818ed[_0xe1d1('0x1e')]['length']){_0x1818ed[_0xe1d1('0x1e')]=_[_0xe1d1('0x25')](_0x1818ed[_0xe1d1('0x1e')],{'suspended':![],'role':_0xe1d1('0x26')});if(_0x1818ed[_0xe1d1('0x1e')][_0xe1d1('0x27')]){_0x853070=_[_0xe1d1('0x28')](_0x1818ed[_0xe1d1('0x1e')]);}}if(_0x853070){logger[_0xe1d1('0x17')](_0xe1d1('0x29'));return _0x853070;}else{logger[_0xe1d1('0x17')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xe1d1('0x2a'),_0x26f609[_0xe1d1('0xf')]),'method':'POST','body':{'user':{'role':_0xe1d1('0x26'),'name':util[_0xe1d1('0xd')](_0xe1d1('0x2b'),_0x1a50da||_0x3d9e42),'phone':_0x3d9e42}}})[_0xe1d1('0x16')](function(_0x34d2cf){logger['info']('Enduser\x20created.');return _0x34d2cf[_0xe1d1('0x23')];});}});}function getAuth(_0x214b3f){var _0x4ca4ba;if(_0x214b3f[_0xe1d1('0x2c')]===_0xe1d1('0x2d')){_0x4ca4ba=util['format'](_0xe1d1('0x2e'),_0x214b3f['username'],_0x214b3f[_0xe1d1('0x2d')]);}else if(_0x214b3f['authType']==='token'){_0x4ca4ba=util[_0xe1d1('0xd')](_0xe1d1('0x2f'),_0x214b3f[_0xe1d1('0x30')],_0x214b3f[_0xe1d1('0x31')]);}return util[_0xe1d1('0xd')](_0xe1d1('0x32'),new Buffer(_0x4ca4ba)[_0xe1d1('0x33')]('base64'));}function request(_0x2f666e){logger['debug']('[HTTP]',JSON[_0xe1d1('0x34')](_0x2f666e));return rp(_[_0xe1d1('0x8')](_0x2f666e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x69001c,_0x1cb25a){var _0x47ef8a=[];if(_0x69001c&&_0x69001c[_0xe1d1('0x27')]>0x0){_0x47ef8a=_[_0xe1d1('0x35')](_0x69001c,_0x1cb25a);}return _0x47ef8a;}function getCustomFields(_0x4afdf0,_0x3d1077){var _0x148f03=[];var _0x4174d5={'custom_fields':[]};if(_0x4afdf0['length']>0x0){_[_0xe1d1('0x36')](_0x4afdf0,function(_0x2ac3eb){if(_0x2ac3eb['type']===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x38')]&&!_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0x2ac3eb[_0xe1d1('0x38')][_0xe1d1('0x3a')]()]=_0x2ac3eb[_0xe1d1('0x3b')][_0xe1d1('0x33')]();}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x2ac3eb['content'][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x40')&&_0x2ac3eb[_0xe1d1('0x41')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x3d1077[_0x2ac3eb[_0xe1d1('0x41')]]&&_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb['variableName']][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x42')&&_0x2ac3eb[_0xe1d1('0x43')]&&_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb['customField']){_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()]&&_0x4174d5['custom_fields']['push']({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()][_0xe1d1('0x33')]()});}});}return _0x4174d5;}exports[_0xe1d1('0x45')]=function(_0x90e7e1,_0x50c52a,_0x595bdb,_0x2a207b,_0x1f0d2b,_0x2993d2){var _0x568f2c,_0x1df333;_0x2993d2[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x2993d2[_0xe1d1('0xf')]);_0x2993d2[_0xe1d1('0x47')]=intUtil['stripTrailingSlash'](_0x2993d2['serverUrl']);if(_0x1f0d2b&&_0x1f0d2b[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')](_0xe1d1('0x49'),'Recording\x20is\x20enabled!');_0x50c52a[_0xe1d1('0x4a')]=util['format'](_0xe1d1('0x4b'),_0x2993d2['serverUrl'],_0x50c52a['uniqueid'],md5(_0x50c52a[_0xe1d1('0x4c')]));}else{_0x50c52a[_0xe1d1('0x4a')]='';}headers['Authorization']=getAuth(_0x2993d2);return getUser(_0x2993d2,_0x2a207b[_0xe1d1('0x4d')])[_0xe1d1('0x16')](function(_0x59d5cb){_0x568f2c=_0x59d5cb;logger['info']('The\x20User\x20ID\x20is:',_0x568f2c['id']);return getEndUser(_0x2993d2,_0x50c52a['calleridname'],_0x50c52a[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0xb05346){_0x1df333=_0xb05346;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x1df333['id']);return getTicket(_0x2993d2,_0x568f2c,_0x1df333,_0x595bdb,_0x50c52a);})['then'](function(_0x2f8903){if(_0x2f8903){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x2f8903['id']);switch(_0x2993d2[_0xe1d1('0x3c')]){case'integrationTab':logger['info'](_0xe1d1('0x49'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x2993d2[_0xe1d1('0xf')],_0x568f2c['id'],_0x2f8903['id']),'method':'POST'});case _0xe1d1('0x53'):logger[_0xe1d1('0x17')](_0xe1d1('0x49'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x2a207b[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')]('%s/agent/tickets/%s',_0x2993d2[_0xe1d1('0xf')][_0xe1d1('0x57')](_0xe1d1('0x58'),''),_0x2f8903['id'])});break;default:logger[_0xe1d1('0x59')](_0xe1d1('0x49'),_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x5f183c){logger['error'](_0xe1d1('0x5c'),util[_0xe1d1('0x5d')](_0x5f183c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x36d319,_0x24b63a,_0x234130,_0x253230,_0x296104,_0x33498f,_0x4b49aa){var _0x2293e5,_0x37579a;_0x33498f[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0xf')]);_0x33498f['serverUrl']=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0x47')]);if(_0x4b49aa&&_0x4b49aa[_0xe1d1('0x5e')]&&_0x4b49aa[_0xe1d1('0x5e')]!==_0xe1d1('0x5f')){logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x61'));_0x24b63a[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x33498f['serverUrl'],_0x24b63a[_0xe1d1('0x4c')],md5(_0x24b63a[_0xe1d1('0x4c')]));}headers[_0xe1d1('0x62')]=getAuth(_0x33498f);return getUser(_0x33498f,_0x253230['email'])[_0xe1d1('0x16')](function(_0x11ea30){_0x2293e5=_0x11ea30;logger[_0xe1d1('0x17')](_0xe1d1('0x63'),_0x2293e5['id']);return getEndUser(_0x33498f,_0x24b63a['destcalleridname'],_0x24b63a['destcalleridnum']);})[_0xe1d1('0x16')](function(_0x1ef945){_0x37579a=_0x1ef945;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x37579a['id']);return getTicket(_0x33498f,_0x2293e5,_0x37579a,_0x234130,_0x24b63a);})['then'](function(_0x207b0a){if(_0x207b0a){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x207b0a['id']);switch(_0x33498f[_0xe1d1('0x3c')]){case _0xe1d1('0x64'):logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x33498f[_0xe1d1('0xf')],_0x2293e5['id'],_0x207b0a['id']),'method':_0xe1d1('0x10')});case _0xe1d1('0x53'):logger['info'](_0xe1d1('0x60'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x253230[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')](_0xe1d1('0x65'),_0x33498f[_0xe1d1('0xf')]['replace'](_0xe1d1('0x58'),''),_0x207b0a['id'])});break;default:logger[_0xe1d1('0x59')]('[OUTBOUND]',_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x48612d){logger[_0xe1d1('0x59')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xe1d1('0x5d')](_0x48612d,{'showHidden':!![],'depth':null}));});};exports[_0xe1d1('0x66')]=function(_0x141c01,_0x2b5cd7,_0x1c0b11,_0x421de4,_0x1324c1,_0x1e107c){var _0x2edf25,_0x2efa77;_0x1e107c[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0xf')]);_0x1e107c[_0xe1d1('0x47')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0x47')]);if(_0x1324c1&&_0x1324c1[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')]('['+_0x2b5cd7['lastevent'][_0xe1d1('0x67')]()+']',_0xe1d1('0x61'));_0x2b5cd7[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x1e107c[_0xe1d1('0x47')],_0x2b5cd7[_0xe1d1('0x4c')],md5(_0x2b5cd7[_0xe1d1('0x4c')]));}else{_0x2b5cd7['recordingURL']='';}headers[_0xe1d1('0x62')]=getAuth(_0x1e107c);return getUser(_0x1e107c)[_0xe1d1('0x16')](function(_0x26311e){_0x2edf25=_0x26311e;logger[_0xe1d1('0x17')]('The\x20User\x20ID\x20is:',_0x2edf25['id']);return getEndUser(_0x1e107c,_0x2b5cd7[_0xe1d1('0x68')],_0x2b5cd7[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0x62c017){_0x2efa77=_0x62c017;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x2efa77['id']);return getTicket(_0x1e107c,_0x2edf25,_0x2efa77,_0x1c0b11,_0x2b5cd7);})[_0xe1d1('0x16')](function(_0x1082fb){if(_0x1082fb){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x1082fb['id']);}})['catch'](function(_0x17540f){logger[_0xe1d1('0x59')]('['+_0x2b5cd7[_0xe1d1('0x69')]['toUpperCase']()+']'+_0xe1d1('0x6a'),util[_0xe1d1('0x5d')](_0x17540f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xbd24=['stringify','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','md5','util','ioredis','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Descriptions','Fields','then','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]'];(function(_0x11ba83,_0xd5611a){var _0x3f3925=function(_0x3d7cb0){while(--_0x3d7cb0){_0x11ba83['push'](_0x11ba83['shift']());}};_0x3f3925(++_0xd5611a);}(_0xbd24,0x11b));var _0x4bd2=function(_0x37d1dd,_0x328b44){_0x37d1dd=_0x37d1dd-0x0;var _0x49539d=_0xbd24[_0x37d1dd];return _0x49539d;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x4bd2('0x0'));var util=require(_0x4bd2('0x1'));var Redis=require(_0x4bd2('0x2'));var intUtil=require('./util');var config=require(_0x4bd2('0x3'));var logger=require('../../../../config/logger')(_0x4bd2('0x4'));config['redis']=_[_0x4bd2('0x5')](config[_0x4bd2('0x6')],{'host':_0x4bd2('0x7'),'port':0x18eb});var io=require(_0x4bd2('0x8'))(new Redis(config[_0x4bd2('0x6')]));function emit(_0x14d623,_0x1ddbd7,_0x1850ca){io['to'](_0x14d623)['emit'](_0x1ddbd7,_0x1850ca);}var headers={'Content-Type':_0x4bd2('0x9'),'Accept':_0x4bd2('0x9')};function getTicket(_0x55a0db,_0x35ad73,_0x36ffa7,_0x40c282,_0x537e50){logger[_0x4bd2('0xa')](_0x4bd2('0xb'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0xd'),_0x55a0db[_0x4bd2('0xe')]),'method':'POST','body':{'ticket':_[_0x4bd2('0xf')]({'requester_id':_0x36ffa7['id'],'submitter_id':_0x35ad73?_0x35ad73['id']:undefined,'assignee_id':_0x35ad73?_0x35ad73['id']:undefined,'tags':getTags(_0x40c282[_0x4bd2('0x10')],_0x4bd2('0x11')),'subject':intUtil[_0x4bd2('0x12')](_0x40c282['Subjects'],_0x537e50,'\x20'),'description':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a'),'comment':{'public':![],'body':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a')}},getCustomFields(_0x40c282[_0x4bd2('0x14')],_0x537e50))}})[_0x4bd2('0x15')](function(_0x109c82){logger[_0x4bd2('0xa')]('Ticket\x20created!');return _0x109c82['ticket'];});}function getUser(_0x1bca16,_0x35d983){if(intUtil[_0x4bd2('0x16')](_0x35d983)){logger[_0x4bd2('0xa')](_0x4bd2('0x17'),_0x35d983);return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x18'),_0x1bca16[_0x4bd2('0xe')]),'qs':{'query':util[_0x4bd2('0xc')](_0x4bd2('0x19'),_0x35d983)}})[_0x4bd2('0x15')](function(_0x5cc9f3){if(_0x5cc9f3['count']){logger[_0x4bd2('0xa')](_0x4bd2('0x1a'));return _[_0x4bd2('0x1b')](_0x5cc9f3[_0x4bd2('0x1c')],{'email':_0x35d983,'role':_0x4bd2('0x1d')});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16[_0x4bd2('0xe')])})[_0x4bd2('0x15')](function(_0x213d79){logger[_0x4bd2('0xa')](_0x4bd2('0x20'));return _0x213d79[_0x4bd2('0x21')];});}});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16['remoteUri'])})['then'](function(_0x40c2f5){logger['info']('Admin\x20account\x20selected.');return _0x40c2f5[_0x4bd2('0x21')];});}}function getEndUser(_0x37f54e,_0x271242,_0x3dd91b){logger[_0x4bd2('0xa')](_0x4bd2('0x22'),_0x3dd91b);return request({'uri':util['format'](_0x4bd2('0x18'),_0x37f54e[_0x4bd2('0xe')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3dd91b)}})[_0x4bd2('0x15')](function(_0x165768){var _0x1a2c16;if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x165768[_0x4bd2('0x1c')]=_[_0x4bd2('0x24')](_0x165768['results'],{'suspended':![],'role':'end-user'});if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x1a2c16=_[_0x4bd2('0x25')](_0x165768[_0x4bd2('0x1c')]);}}if(_0x1a2c16){logger['info'](_0x4bd2('0x26'));return _0x1a2c16;}else{logger[_0x4bd2('0xa')](_0x4bd2('0x27'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x28'),_0x37f54e[_0x4bd2('0xe')]),'method':_0x4bd2('0x29'),'body':{'user':{'role':_0x4bd2('0x2a'),'name':util[_0x4bd2('0xc')](_0x4bd2('0x2b'),_0x271242||_0x3dd91b),'phone':_0x3dd91b}}})[_0x4bd2('0x15')](function(_0x3fd8f6){logger[_0x4bd2('0xa')](_0x4bd2('0x2c'));return _0x3fd8f6['user'];});}});}function getAuth(_0x47d156){var _0x4f3821;if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x2e')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x2f'),_0x47d156[_0x4bd2('0x30')],_0x47d156[_0x4bd2('0x2e')]);}else if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x31')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x32'),_0x47d156[_0x4bd2('0x30')],_0x47d156['token']);}return util[_0x4bd2('0xc')](_0x4bd2('0x33'),new Buffer(_0x4f3821)[_0x4bd2('0x34')](_0x4bd2('0x35')));}function request(_0x228c50){logger[_0x4bd2('0x36')](_0x4bd2('0x37'),JSON[_0x4bd2('0x38')](_0x228c50));return rp(_[_0x4bd2('0x5')](_0x228c50,{'method':_0x4bd2('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2ec718,_0x3eafb0){var _0x2f800b=[];if(_0x2ec718&&_0x2ec718[_0x4bd2('0x23')]>0x0){_0x2f800b=_[_0x4bd2('0x3a')](_0x2ec718,_0x3eafb0);}return _0x2f800b;}function getCustomFields(_0x59753d,_0x34d753){var _0x135b1a=[];var _0x2cbba3={'custom_fields':[]};if(_0x59753d['length']>0x0){_[_0x4bd2('0x3b')](_0x59753d,function(_0x1db000){if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),_0x4bd2('0x3e')],_0x1db000[_0x4bd2('0x3f')])&&_0x1db000['nameField']&&!_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x1db000[_0x4bd2('0x41')][_0x4bd2('0x42')]()]=_0x1db000[_0x4bd2('0x43')][_0x4bd2('0x34')]();}else if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),'picklist'],_0x1db000['type'])&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x1db000[_0x4bd2('0x43')]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x47')&&_0x1db000[_0x4bd2('0x48')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x48')]]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x48')]]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x49')&&_0x1db000[_0x4bd2('0x4a')]&&_0x1db000['Variable'][_0x4bd2('0x11')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]['toString']()});}});}return _0x2cbba3;}exports[_0x4bd2('0x4b')]=function(_0x1ecad7,_0x3d1e88,_0x4cb4b0,_0x58a99f,_0x53e6ab,_0x46c348){var _0x2f2a2b,_0x58c19e;_0x46c348[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x46c348[_0x4bd2('0xe')]);_0x46c348[_0x4bd2('0x4d')]=intUtil['stripTrailingSlash'](_0x46c348[_0x4bd2('0x4d')]);if(_0x53e6ab&&_0x53e6ab[_0x4bd2('0x4e')]){logger['info'](_0x4bd2('0x4f'),_0x4bd2('0x50'));_0x3d1e88['recordingURL']=util['format'](_0x4bd2('0x51'),_0x46c348[_0x4bd2('0x4d')],_0x3d1e88[_0x4bd2('0x52')],md5(_0x3d1e88[_0x4bd2('0x52')]));}else{_0x3d1e88[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x46c348);return getUser(_0x46c348,_0x58a99f['email'])['then'](function(_0x724d50){_0x2f2a2b=_0x724d50;logger['info'](_0x4bd2('0x55'),_0x2f2a2b['id']);return getEndUser(_0x46c348,_0x3d1e88[_0x4bd2('0x56')],_0x3d1e88[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x459f4a){_0x58c19e=_0x459f4a;logger[_0x4bd2('0xa')](_0x4bd2('0x58'),_0x58c19e['id']);return getTicket(_0x46c348,_0x2f2a2b,_0x58c19e,_0x4cb4b0,_0x3d1e88);})[_0x4bd2('0x15')](function(_0x316280){if(_0x316280){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x316280['id']);switch(_0x46c348[_0x4bd2('0x3f')]){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),_0x4bd2('0x5b'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x46c348[_0x4bd2('0xe')],_0x2f2a2b['id'],_0x316280['id']),'method':'POST'});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x4bd2('0x5d'),_0x58a99f['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x46c348['remoteUri'][_0x4bd2('0x60')](_0x4bd2('0x61'),''),_0x316280['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x4f'),_0x4bd2('0x63'));}}})['catch'](function(_0xcbce9d){logger[_0x4bd2('0x62')](_0x4bd2('0x64'),util[_0x4bd2('0x65')](_0xcbce9d,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x66')]=function(_0xe03e6b,_0x1068d9,_0x1fd02d,_0x3d597b,_0x541c7c,_0x125d9d,_0x839238){var _0x542e74,_0x3dc78d;_0x125d9d['remoteUri']=intUtil['stripTrailingSlash'](_0x125d9d[_0x4bd2('0xe')]);_0x125d9d['serverUrl']=intUtil[_0x4bd2('0x4c')](_0x125d9d[_0x4bd2('0x4d')]);if(_0x839238&&_0x839238[_0x4bd2('0x67')]&&_0x839238[_0x4bd2('0x67')]!=='none'){logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x50'));_0x1068d9[_0x4bd2('0x53')]=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x125d9d['serverUrl'],_0x1068d9[_0x4bd2('0x52')],md5(_0x1068d9['uniqueid']));}headers[_0x4bd2('0x54')]=getAuth(_0x125d9d);return getUser(_0x125d9d,_0x3d597b['email'])[_0x4bd2('0x15')](function(_0x1fe427){_0x542e74=_0x1fe427;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x542e74['id']);return getEndUser(_0x125d9d,_0x1068d9[_0x4bd2('0x69')],_0x1068d9[_0x4bd2('0x6a')]);})[_0x4bd2('0x15')](function(_0x53b4b5){_0x3dc78d=_0x53b4b5;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x3dc78d['id']);return getTicket(_0x125d9d,_0x542e74,_0x3dc78d,_0x1fd02d,_0x1068d9);})[_0x4bd2('0x15')](function(_0x180b09){if(_0x180b09){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x180b09['id']);switch(_0x125d9d['type']){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x6b'),_0x125d9d[_0x4bd2('0xe')],_0x542e74['id'],_0x180b09['id']),'method':_0x4bd2('0x29')});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x6c'));emit(util[_0x4bd2('0xc')](_0x4bd2('0x5d'),_0x3d597b['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x125d9d[_0x4bd2('0xe')][_0x4bd2('0x60')]('/api/v2',''),_0x180b09['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x68'),_0x4bd2('0x63'));}}})[_0x4bd2('0x6d')](function(_0x5944f1){logger[_0x4bd2('0x62')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x5944f1,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x6e')]=function(_0x10442a,_0x424ec6,_0x35b80b,_0x4ac387,_0x3c7db4,_0x45ccee){var _0x876a34,_0x17a2a1;_0x45ccee[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0xe')]);_0x45ccee[_0x4bd2('0x4d')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0x4d')]);if(_0x3c7db4&&_0x3c7db4['monitor_format']){logger[_0x4bd2('0xa')]('['+_0x424ec6[_0x4bd2('0x6f')]['toUpperCase']()+']',_0x4bd2('0x50'));_0x424ec6['recordingURL']=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ccee['serverUrl'],_0x424ec6[_0x4bd2('0x52')],md5(_0x424ec6[_0x4bd2('0x52')]));}else{_0x424ec6[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x45ccee);return getUser(_0x45ccee)[_0x4bd2('0x15')](function(_0x17a861){_0x876a34=_0x17a861;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x876a34['id']);return getEndUser(_0x45ccee,_0x424ec6[_0x4bd2('0x56')],_0x424ec6[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x5035ca){_0x17a2a1=_0x5035ca;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x17a2a1['id']);return getTicket(_0x45ccee,_0x876a34,_0x17a2a1,_0x35b80b,_0x424ec6);})['then'](function(_0x5c552){if(_0x5c552){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x5c552['id']);}})[_0x4bd2('0x6d')](function(_0x459a35){logger[_0x4bd2('0x62')]('['+_0x424ec6[_0x4bd2('0x6f')][_0x4bd2('0x70')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x459a35,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff