// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbbc5=['Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','calleridname','\x20Error\x20running\x20Zendesk\x20integration','lodash','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s'];(function(_0x2a453b,_0x479c50){var _0x132f79=function(_0x5e3d83){while(--_0x5e3d83){_0x2a453b['push'](_0x2a453b['shift']());}};_0x132f79(++_0x479c50);}(_0xbbc5,0x11a));var _0x5bbc=function(_0x321bb2,_0x202794){_0x321bb2=_0x321bb2-0x0;var _0x9c12ed=_0xbbc5[_0x321bb2];return _0x9c12ed;};'use strict';var _=require(_0x5bbc('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require('util');var Redis=require(_0x5bbc('0x1'));var intUtil=require(_0x5bbc('0x2'));var config=require(_0x5bbc('0x3'));var logger=require('../../../../config/logger')(_0x5bbc('0x4'));config[_0x5bbc('0x5')]=_[_0x5bbc('0x6')](config[_0x5bbc('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x5bbc('0x7'))(new Redis(config[_0x5bbc('0x5')]));function emit(_0x1298d4,_0x49f786,_0x4deea){io['to'](_0x1298d4)[_0x5bbc('0x8')](_0x49f786,_0x4deea);}var headers={'Content-Type':_0x5bbc('0x9'),'Accept':'application/json'};function getTicket(_0x43809e,_0x13b300,_0x512a42,_0xd9198d,_0x50fee3){logger[_0x5bbc('0xa')]('Creating\x20new\x20ticket...');return request({'uri':util['format']('%s/tickets.json',_0x43809e['remoteUri']),'method':_0x5bbc('0xb'),'body':{'ticket':_[_0x5bbc('0xc')]({'requester_id':_0x512a42['id'],'submitter_id':_0x13b300?_0x13b300['id']:undefined,'assignee_id':_0x13b300?_0x13b300['id']:undefined,'tags':getTags(_0xd9198d[_0x5bbc('0xd')],_0x5bbc('0xe')),'subject':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x10')],_0x50fee3,'\x20'),'description':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a')}},getCustomFields(_0xd9198d[_0x5bbc('0x12')],_0x50fee3))}})['then'](function(_0xc39e6c){logger[_0x5bbc('0xa')](_0x5bbc('0x13'));return _0xc39e6c[_0x5bbc('0x14')];});}function getUser(_0x4af6a6,_0x2c253e){if(intUtil[_0x5bbc('0x15')](_0x2c253e)){logger['info'](_0x5bbc('0x16'),_0x2c253e);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0x4af6a6[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x19'),_0x2c253e)}})['then'](function(_0x44bb1f){if(_0x44bb1f[_0x5bbc('0x1a')]){logger['info']('Agent\x20found!');return _[_0x5bbc('0x1b')](_0x44bb1f[_0x5bbc('0x1c')],{'email':_0x2c253e,'role':_0x5bbc('0x1d')});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format'](_0x5bbc('0x1f'),_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x70b3eb){logger[_0x5bbc('0xa')](_0x5bbc('0x21'));return _0x70b3eb['user'];});}});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x6abff6){logger[_0x5bbc('0xa')]('Admin\x20account\x20selected.');return _0x6abff6[_0x5bbc('0x22')];});}}function getEndUser(_0xebe8be,_0x3d9e0b,_0x1e3ba1){logger[_0x5bbc('0xa')](_0x5bbc('0x23'),_0x1e3ba1);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0xebe8be[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x24'),_0x1e3ba1)}})[_0x5bbc('0x20')](function(_0x3ad8e2){var _0x3f0c84;if(_0x3ad8e2[_0x5bbc('0x1c')]['length']){_0x3ad8e2[_0x5bbc('0x1c')]=_['filter'](_0x3ad8e2[_0x5bbc('0x1c')],{'suspended':![],'role':'end-user'});if(_0x3ad8e2[_0x5bbc('0x1c')][_0x5bbc('0x25')]){_0x3f0c84=_['first'](_0x3ad8e2['results']);}}if(_0x3f0c84){logger['info'](_0x5bbc('0x26'));return _0x3f0c84;}else{logger[_0x5bbc('0xa')](_0x5bbc('0x27'));return request({'uri':util['format']('%s/users.json',_0xebe8be['remoteUri']),'method':'POST','body':{'user':{'role':_0x5bbc('0x28'),'name':util[_0x5bbc('0x17')](_0x5bbc('0x29'),_0x3d9e0b||_0x1e3ba1),'phone':_0x1e3ba1}}})['then'](function(_0x573fcf){logger[_0x5bbc('0xa')](_0x5bbc('0x2a'));return _0x573fcf['user'];});}});}function getAuth(_0x3fbc83){var _0x484b1d;if(_0x3fbc83[_0x5bbc('0x2b')]===_0x5bbc('0x2c')){_0x484b1d=util[_0x5bbc('0x17')](_0x5bbc('0x2d'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83['password']);}else if(_0x3fbc83[_0x5bbc('0x2b')]==='token'){_0x484b1d=util['format'](_0x5bbc('0x2f'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83[_0x5bbc('0x30')]);}return util['format'](_0x5bbc('0x31'),new Buffer(_0x484b1d)[_0x5bbc('0x32')](_0x5bbc('0x33')));}function request(_0x25f22b){logger[_0x5bbc('0x34')]('[HTTP]',JSON['stringify'](_0x25f22b));return rp(_[_0x5bbc('0x6')](_0x25f22b,{'method':_0x5bbc('0x35'),'headers':headers,'json':!![]}));}function getTags(_0xc520a6,_0x9647be){var _0x1f661f=[];if(_0xc520a6&&_0xc520a6[_0x5bbc('0x25')]>0x0){_0x1f661f=_[_0x5bbc('0x36')](_0xc520a6,_0x9647be);}return _0x1f661f;}function getCustomFields(_0x5442d9,_0x48f94f){var _0xe51371=[];var _0x803dcf={'custom_fields':[]};if(_0x5442d9['length']>0x0){_[_0x5bbc('0x37')](_0x5442d9,function(_0x209335){if(_[_0x5bbc('0x38')](['string',_0x5bbc('0x39')],_0x209335[_0x5bbc('0x3a')])&&_0x209335[_0x5bbc('0x3b')]&&!_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x209335[_0x5bbc('0x3b')][_0x5bbc('0x3d')]()]=_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]();}else if(_[_0x5bbc('0x38')]([_0x5bbc('0x3f'),_0x5bbc('0x39')],_0x209335['type'])&&_0x209335[_0x5bbc('0x40')]&&_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335['idField'],'value':_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]==='variable'&&_0x209335['variableName']&&_0x209335['idField']&&_0x209335[_0x5bbc('0x3c')]){_0x48f94f[_0x209335[_0x5bbc('0x43')]]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x43')]][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]===_0x5bbc('0x44')&&_0x209335[_0x5bbc('0x45')]&&_0x209335[_0x5bbc('0x45')]['name']&&_0x209335[_0x5bbc('0x40')]&&_0x209335['customField']){_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()][_0x5bbc('0x32')]()});}});}return _0x803dcf;}exports[_0x5bbc('0x46')]=function(_0x18a780,_0x1b1b8c,_0x4d347f,_0x38ae24,_0x4b09c1,_0x11497d){var _0x23741a,_0x5a00ad;_0x11497d['remoteUri']=intUtil['stripTrailingSlash'](_0x11497d[_0x5bbc('0x18')]);_0x11497d[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x11497d[_0x5bbc('0x47')]);if(_0x4b09c1&&_0x4b09c1[_0x5bbc('0x49')]){logger[_0x5bbc('0xa')]('[QUEUE]',_0x5bbc('0x4a'));_0x1b1b8c['recordingURL']=util['format'](_0x5bbc('0x4b'),_0x11497d['serverUrl'],_0x1b1b8c[_0x5bbc('0x4c')],md5(_0x1b1b8c['uniqueid']));}else{_0x1b1b8c[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x11497d);return getUser(_0x11497d,_0x38ae24[_0x5bbc('0x4f')])['then'](function(_0x3f419a){_0x23741a=_0x3f419a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x23741a['id']);return getEndUser(_0x11497d,_0x1b1b8c['calleridname'],_0x1b1b8c[_0x5bbc('0x51')]);})[_0x5bbc('0x20')](function(_0x4c57ac){_0x5a00ad=_0x4c57ac;logger[_0x5bbc('0xa')](_0x5bbc('0x52'),_0x5a00ad['id']);return getTicket(_0x11497d,_0x23741a,_0x5a00ad,_0x4d347f,_0x1b1b8c);})[_0x5bbc('0x20')](function(_0x2a5ad5){if(_0x2a5ad5){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2a5ad5['id']);switch(_0x11497d[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x54'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x11497d[_0x5bbc('0x18')],_0x23741a['id'],_0x2a5ad5['id']),'method':_0x5bbc('0xb')});case _0x5bbc('0x56'):logger['info'](_0x5bbc('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5bbc('0x17')](_0x5bbc('0x57'),_0x38ae24[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x11497d['remoteUri'][_0x5bbc('0x5a')](_0x5bbc('0x5b'),''),_0x2a5ad5['id'])});break;default:logger[_0x5bbc('0x5c')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5bbc('0x5d')](function(_0x16ce85){logger[_0x5bbc('0x5c')](_0x5bbc('0x5e'),util[_0x5bbc('0x5f')](_0x16ce85,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x60')]=function(_0x3e0b05,_0x4c0fc3,_0x2b8456,_0x3432fc,_0x498241,_0x49a6ef,_0x2f7f0a){var _0x424803,_0x367560;_0x49a6ef[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x18')]);_0x49a6ef[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x47')]);if(_0x2f7f0a&&_0x2f7f0a[_0x5bbc('0x61')]&&_0x2f7f0a[_0x5bbc('0x61')]!==_0x5bbc('0x62')){logger['info']('[OUTBOUND]',_0x5bbc('0x4a'));_0x4c0fc3[_0x5bbc('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x49a6ef[_0x5bbc('0x47')],_0x4c0fc3[_0x5bbc('0x4c')],md5(_0x4c0fc3['uniqueid']));}headers[_0x5bbc('0x4e')]=getAuth(_0x49a6ef);return getUser(_0x49a6ef,_0x3432fc[_0x5bbc('0x4f')])[_0x5bbc('0x20')](function(_0x2e66ef){_0x424803=_0x2e66ef;logger['info']('The\x20User\x20ID\x20is:',_0x424803['id']);return getEndUser(_0x49a6ef,_0x4c0fc3['destcalleridname'],_0x4c0fc3[_0x5bbc('0x63')]);})[_0x5bbc('0x20')](function(_0x479fc2){_0x367560=_0x479fc2;logger['info']('The\x20Enduser\x20ID\x20is:',_0x367560['id']);return getTicket(_0x49a6ef,_0x424803,_0x367560,_0x2b8456,_0x4c0fc3);})[_0x5bbc('0x20')](function(_0x2c34f2){if(_0x2c34f2){logger[_0x5bbc('0xa')]('The\x20Ticket\x20ID\x20is:',_0x2c34f2['id']);switch(_0x49a6ef[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x49a6ef[_0x5bbc('0x18')],_0x424803['id'],_0x2c34f2['id']),'method':_0x5bbc('0xb')});case'newTab':logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x65'));emit(util['format']('user:%s',_0x3432fc[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x49a6ef[_0x5bbc('0x18')]['replace'](_0x5bbc('0x5b'),''),_0x2c34f2['id'])});break;default:logger[_0x5bbc('0x5c')](_0x5bbc('0x64'),_0x5bbc('0x66'));}}})[_0x5bbc('0x5d')](function(_0x14359c){logger[_0x5bbc('0x5c')](_0x5bbc('0x67'),util[_0x5bbc('0x5f')](_0x14359c,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x68')]=function(_0x5dcd5e,_0x2123a1,_0x175e19,_0x1840fa,_0x332710,_0x5eca2b){var _0x43964e,_0x4facef;_0x5eca2b[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['remoteUri']);_0x5eca2b[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['serverUrl']);if(_0x332710&&_0x332710[_0x5bbc('0x49')]){logger['info']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']',_0x5bbc('0x4a'));_0x2123a1['recordingURL']=util[_0x5bbc('0x17')](_0x5bbc('0x4b'),_0x5eca2b[_0x5bbc('0x47')],_0x2123a1[_0x5bbc('0x4c')],md5(_0x2123a1['uniqueid']));}else{_0x2123a1[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x5eca2b);return getUser(_0x5eca2b)['then'](function(_0x27c20a){_0x43964e=_0x27c20a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x43964e['id']);return getEndUser(_0x5eca2b,_0x2123a1[_0x5bbc('0x6a')],_0x2123a1[_0x5bbc('0x51')]);})['then'](function(_0x3ce97a){_0x4facef=_0x3ce97a;logger[_0x5bbc('0xa')]('The\x20Enduser\x20ID\x20is:',_0x4facef['id']);return getTicket(_0x5eca2b,_0x43964e,_0x4facef,_0x175e19,_0x2123a1);})['then'](function(_0x50d01e){if(_0x50d01e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x50d01e['id']);}})[_0x5bbc('0x5d')](function(_0x39604a){logger['error']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']'+_0x5bbc('0x6b'),util[_0x5bbc('0x5f')](_0x39604a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff