// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1a01=['inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','Authorization','The\x20Enduser\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','results','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','token','%s/token:%s','username','toString','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x53bf6f,_0x21630c){var _0xe0e87b=function(_0x2e0543){while(--_0x2e0543){_0x53bf6f['push'](_0x53bf6f['shift']());}};_0xe0e87b(++_0x21630c);}(_0x1a01,0x16f));var _0x11a0=function(_0xe479a1,_0x3a043f){_0xe479a1=_0xe479a1-0x0;var _0x27b50a=_0x1a01[_0xe479a1];return _0x27b50a;};'use strict';var _=require('lodash');var rp=require(_0x11a0('0x0'));var md5=require(_0x11a0('0x1'));var util=require(_0x11a0('0x2'));var Redis=require(_0x11a0('0x3'));var intUtil=require(_0x11a0('0x4'));var config=require('../../../../config/environment');var logger=require(_0x11a0('0x5'))(_0x11a0('0x6'));config[_0x11a0('0x7')]=_[_0x11a0('0x8')](config[_0x11a0('0x7')],{'host':_0x11a0('0x9'),'port':0x18eb});var io=require(_0x11a0('0xa'))(new Redis(config['redis']));function emit(_0x4964aa,_0x5b1aec,_0x4990de){io['to'](_0x4964aa)[_0x11a0('0xb')](_0x5b1aec,_0x4990de);}var headers={'Content-Type':_0x11a0('0xc'),'Accept':'application/json'};function getTicket(_0x15a19b,_0x2f79cb,_0x310623,_0x5bd436,_0x47eab2){logger['info'](_0x11a0('0xd'));return request({'uri':util['format'](_0x11a0('0xe'),_0x15a19b[_0x11a0('0xf')]),'method':_0x11a0('0x10'),'body':{'ticket':_[_0x11a0('0x11')]({'requester_id':_0x310623['id'],'submitter_id':_0x2f79cb?_0x2f79cb['id']:undefined,'assignee_id':_0x2f79cb?_0x2f79cb['id']:undefined,'tags':getTags(_0x5bd436[_0x11a0('0x12')],_0x11a0('0x13')),'subject':intUtil['getString'](_0x5bd436[_0x11a0('0x14')],_0x47eab2,'\x20'),'description':intUtil[_0x11a0('0x15')](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a')}},getCustomFields(_0x5bd436[_0x11a0('0x17')],_0x47eab2))}})[_0x11a0('0x18')](function(_0x2ca305){logger[_0x11a0('0x19')](_0x11a0('0x1a'));return _0x2ca305[_0x11a0('0x1b')];});}function getUser(_0x5f567d,_0x4e3451){if(intUtil[_0x11a0('0x1c')](_0x4e3451)){logger[_0x11a0('0x19')](_0x11a0('0x1d'),_0x4e3451);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x5f567d[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x20'),_0x4e3451)}})[_0x11a0('0x18')](function(_0x274df8){if(_0x274df8[_0x11a0('0x21')]){logger['info']('Agent\x20found!');return _['find'](_0x274df8['results'],{'email':_0x4e3451,'role':_0x11a0('0x22')});}else{logger[_0x11a0('0x19')](_0x11a0('0x23'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x5134d8){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x5134d8['user'];});}});}else{logger['info'](_0x11a0('0x23'));return request({'uri':util['format'](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x30adc3){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x30adc3[_0x11a0('0x26')];});}}function getEndUser(_0x183479,_0x132982,_0xf5ca33){logger[_0x11a0('0x19')]('Searching\x20enduser\x20with\x20phone',_0xf5ca33);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x183479[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x27'),_0xf5ca33)}})[_0x11a0('0x18')](function(_0x5ba18c){var _0x5d629b;if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5ba18c[_0x11a0('0x28')]=_['filter'](_0x5ba18c[_0x11a0('0x28')],{'suspended':![],'role':_0x11a0('0x2a')});if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5d629b=_[_0x11a0('0x2b')](_0x5ba18c[_0x11a0('0x28')]);}}if(_0x5d629b){logger[_0x11a0('0x19')](_0x11a0('0x2c'));return _0x5d629b;}else{logger['info'](_0x11a0('0x2d'));return request({'uri':util[_0x11a0('0x1e')]('%s/users.json',_0x183479['remoteUri']),'method':'POST','body':{'user':{'role':_0x11a0('0x2a'),'name':util[_0x11a0('0x1e')](_0x11a0('0x2e'),_0x132982||_0xf5ca33),'phone':_0xf5ca33}}})[_0x11a0('0x18')](function(_0x2bf857){logger[_0x11a0('0x19')](_0x11a0('0x2f'));return _0x2bf857[_0x11a0('0x26')];});}});}function getAuth(_0x4bb8fd){var _0x180f96;if(_0x4bb8fd[_0x11a0('0x30')]==='password'){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x31'),_0x4bb8fd['username'],_0x4bb8fd[_0x11a0('0x32')]);}else if(_0x4bb8fd[_0x11a0('0x30')]===_0x11a0('0x33')){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x34'),_0x4bb8fd[_0x11a0('0x35')],_0x4bb8fd[_0x11a0('0x33')]);}return util['format']('Basic\x20%s',new Buffer(_0x180f96)[_0x11a0('0x36')]('base64'));}function request(_0x525a79){logger[_0x11a0('0x37')](_0x11a0('0x38'),JSON[_0x11a0('0x39')](_0x525a79));return rp(_[_0x11a0('0x8')](_0x525a79,{'method':_0x11a0('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x4c9dc0,_0x3fc3ea){var _0x5943d4=[];if(_0x4c9dc0&&_0x4c9dc0[_0x11a0('0x29')]>0x0){_0x5943d4=_[_0x11a0('0x3b')](_0x4c9dc0,_0x3fc3ea);}return _0x5943d4;}function getCustomFields(_0x1c8072,_0x392af0){var _0x4420f3=[];var _0x547f90={'custom_fields':[]};if(_0x1c8072[_0x11a0('0x29')]>0x0){_[_0x11a0('0x3c')](_0x1c8072,function(_0x1aaa84){if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),_0x11a0('0x3f')],_0x1aaa84[_0x11a0('0x40')])&&_0x1aaa84[_0x11a0('0x41')]&&!_0x1aaa84[_0x11a0('0x42')]){_0x547f90[_0x1aaa84[_0x11a0('0x41')][_0x11a0('0x43')]()]=_0x1aaa84['content'][_0x11a0('0x36')]();}else if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),'picklist'],_0x1aaa84['type'])&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84[_0x11a0('0x42')]){_0x547f90['custom_fields'][_0x11a0('0x45')]({'id':_0x1aaa84['idField'],'value':_0x1aaa84['content'][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x46')&&_0x1aaa84[_0x11a0('0x47')]&&_0x1aaa84['idField']&&_0x1aaa84[_0x11a0('0x42')]){_0x392af0[_0x1aaa84[_0x11a0('0x47')]]&&_0x547f90[_0x11a0('0x48')][_0x11a0('0x45')]({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84['variableName']][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x49')&&_0x1aaa84[_0x11a0('0x4a')]&&_0x1aaa84['Variable'][_0x11a0('0x13')]&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84['customField']){_0x392af0[_0x1aaa84['Variable']['name']['toLowerCase']()]&&_0x547f90[_0x11a0('0x48')]['push']({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84[_0x11a0('0x4a')][_0x11a0('0x13')][_0x11a0('0x43')]()][_0x11a0('0x36')]()});}});}return _0x547f90;}exports['queue']=function(_0x16f761,_0x309f08,_0x1b0615,_0x40d149,_0xa20421,_0x3c6370){var _0x48811d,_0x5854bb;_0x3c6370[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0xf')]);_0x3c6370[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0x4c')]);if(_0xa20421&&_0xa20421[_0x11a0('0x4d')]){logger[_0x11a0('0x19')](_0x11a0('0x4e'),_0x11a0('0x4f'));_0x309f08[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x3c6370[_0x11a0('0x4c')],_0x309f08[_0x11a0('0x52')],md5(_0x309f08[_0x11a0('0x52')]));}else{_0x309f08[_0x11a0('0x50')]='';}headers['Authorization']=getAuth(_0x3c6370);return getUser(_0x3c6370,_0x40d149[_0x11a0('0x53')])[_0x11a0('0x18')](function(_0x3a0051){_0x48811d=_0x3a0051;logger['info'](_0x11a0('0x54'),_0x48811d['id']);return getEndUser(_0x3c6370,_0x309f08[_0x11a0('0x55')],_0x309f08[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0xfb2aae){_0x5854bb=_0xfb2aae;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5854bb['id']);return getTicket(_0x3c6370,_0x48811d,_0x5854bb,_0x1b0615,_0x309f08);})[_0x11a0('0x18')](function(_0x5a7b84){if(_0x5a7b84){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x5a7b84['id']);switch(_0x3c6370[_0x11a0('0x40')]){case _0x11a0('0x58'):logger[_0x11a0('0x19')](_0x11a0('0x4e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x11a0('0x1e')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3c6370['remoteUri'],_0x48811d['id'],_0x5a7b84['id']),'method':_0x11a0('0x10')});case _0x11a0('0x59'):logger[_0x11a0('0x19')]('[QUEUE]',_0x11a0('0x5a'));emit(util['format'](_0x11a0('0x5b'),_0x40d149[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')]('%s/agent/tickets/%s',_0x3c6370[_0x11a0('0xf')]['replace'](_0x11a0('0x5d'),''),_0x5a7b84['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x11a0('0x5f')](function(_0x1ab4f4){logger['error'](_0x11a0('0x60'),util[_0x11a0('0x61')](_0x1ab4f4,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x62')]=function(_0x456df4,_0x2aaa11,_0x29fdc4,_0x58fa5f,_0x2fb81e,_0x4b93b3,_0x25198f){var _0x184cdb,_0x54b3ba;_0x4b93b3[_0x11a0('0xf')]=intUtil['stripTrailingSlash'](_0x4b93b3[_0x11a0('0xf')]);_0x4b93b3[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x4b93b3[_0x11a0('0x4c')]);if(_0x25198f&&_0x25198f['recordingFormat']&&_0x25198f[_0x11a0('0x63')]!==_0x11a0('0x64')){logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x4f'));_0x2aaa11[_0x11a0('0x50')]=util['format'](_0x11a0('0x51'),_0x4b93b3[_0x11a0('0x4c')],_0x2aaa11[_0x11a0('0x52')],md5(_0x2aaa11['uniqueid']));}headers['Authorization']=getAuth(_0x4b93b3);return getUser(_0x4b93b3,_0x58fa5f[_0x11a0('0x53')])['then'](function(_0x2608d3){_0x184cdb=_0x2608d3;logger['info']('The\x20User\x20ID\x20is:',_0x184cdb['id']);return getEndUser(_0x4b93b3,_0x2aaa11[_0x11a0('0x66')],_0x2aaa11[_0x11a0('0x67')]);})[_0x11a0('0x18')](function(_0x4b41a6){_0x54b3ba=_0x4b41a6;logger[_0x11a0('0x19')]('The\x20Enduser\x20ID\x20is:',_0x54b3ba['id']);return getTicket(_0x4b93b3,_0x184cdb,_0x54b3ba,_0x29fdc4,_0x2aaa11);})[_0x11a0('0x18')](function(_0x400440){if(_0x400440){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x400440['id']);switch(_0x4b93b3['type']){case'integrationTab':logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x68'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x69'),_0x4b93b3['remoteUri'],_0x184cdb['id'],_0x400440['id']),'method':_0x11a0('0x10')});case'newTab':logger['info'](_0x11a0('0x65'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x11a0('0x5b'),_0x58fa5f[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')](_0x11a0('0x6a'),_0x4b93b3[_0x11a0('0xf')][_0x11a0('0x6b')](_0x11a0('0x5d'),''),_0x400440['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x65'),_0x11a0('0x6c'));}}})[_0x11a0('0x5f')](function(_0x394e27){logger[_0x11a0('0x5e')](_0x11a0('0x6d'),util[_0x11a0('0x61')](_0x394e27,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x6e')]=function(_0x18eaf3,_0x4af96f,_0x34ea13,_0x50e7f0,_0x2c4eb4,_0x8c53bc){var _0x5c6e19,_0x2de94e;_0x8c53bc[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0xf')]);_0x8c53bc['serverUrl']=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0x4c')]);if(_0x2c4eb4&&_0x2c4eb4[_0x11a0('0x4d')]){logger[_0x11a0('0x19')]('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']',_0x11a0('0x4f'));_0x4af96f[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x8c53bc[_0x11a0('0x4c')],_0x4af96f[_0x11a0('0x52')],md5(_0x4af96f[_0x11a0('0x52')]));}else{_0x4af96f['recordingURL']='';}headers[_0x11a0('0x71')]=getAuth(_0x8c53bc);return getUser(_0x8c53bc)['then'](function(_0x48307e){_0x5c6e19=_0x48307e;logger['info'](_0x11a0('0x54'),_0x5c6e19['id']);return getEndUser(_0x8c53bc,_0x4af96f[_0x11a0('0x55')],_0x4af96f[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0x3cea19){_0x2de94e=_0x3cea19;logger[_0x11a0('0x19')](_0x11a0('0x72'),_0x2de94e['id']);return getTicket(_0x8c53bc,_0x5c6e19,_0x2de94e,_0x34ea13,_0x4af96f);})['then'](function(_0x563bb1){if(_0x563bb1){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x563bb1['id']);}})['catch'](function(_0x3c4670){logger['error']('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']'+_0x11a0('0x73'),util['inspect'](_0x3c4670,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff