// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff