// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6a2c=['string','nameField','toLowerCase','picklist','idField','customField','custom_fields','push','type','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','calleridname','lodash','util','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','stringify','GET','length','map','forEach','includes'];(function(_0x1101c9,_0x56ece2){var _0x3fef5d=function(_0x5e93ea){while(--_0x5e93ea){_0x1101c9['push'](_0x1101c9['shift']());}};_0x3fef5d(++_0x56ece2);}(_0x6a2c,0x110));var _0xc6a2=function(_0x3972c0,_0x4b49ea){_0x3972c0=_0x3972c0-0x0;var _0x1c7018=_0x6a2c[_0x3972c0];return _0x1c7018;};'use strict';var _=require(_0xc6a2('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xc6a2('0x1'));var Redis=require('ioredis');var intUtil=require(_0xc6a2('0x2'));var config=require(_0xc6a2('0x3'));var logger=require(_0xc6a2('0x4'))(_0xc6a2('0x5'));config['redis']=_[_0xc6a2('0x6')](config[_0xc6a2('0x7')],{'host':_0xc6a2('0x8'),'port':0x18eb});var io=require(_0xc6a2('0x9'))(new Redis(config[_0xc6a2('0x7')]));function emit(_0x5cf53a,_0x570a31,_0x53d2f4){io['to'](_0x5cf53a)[_0xc6a2('0xa')](_0x570a31,_0x53d2f4);}var headers={'Content-Type':_0xc6a2('0xb'),'Accept':'application/json'};function getTicket(_0x2678c4,_0x317045,_0x4ece8a,_0x33522b,_0x37fbbb){logger[_0xc6a2('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0xe'),_0x2678c4[_0xc6a2('0xf')]),'method':_0xc6a2('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x4ece8a['id'],'submitter_id':_0x317045?_0x317045['id']:undefined,'assignee_id':_0x317045?_0x317045['id']:undefined,'tags':getTags(_0x33522b[_0xc6a2('0x11')],_0xc6a2('0x12')),'subject':intUtil[_0xc6a2('0x13')](_0x33522b[_0xc6a2('0x14')],_0x37fbbb,'\x20'),'description':intUtil[_0xc6a2('0x13')](_0x33522b[_0xc6a2('0x15')],_0x37fbbb,'\x0a'),'comment':{'public':![],'body':intUtil[_0xc6a2('0x13')](_0x33522b['Descriptions'],_0x37fbbb,'\x0a')}},getCustomFields(_0x33522b[_0xc6a2('0x16')],_0x37fbbb))}})[_0xc6a2('0x17')](function(_0x54692c){logger[_0xc6a2('0xc')](_0xc6a2('0x18'));return _0x54692c['ticket'];});}function getUser(_0x391e56,_0x2e10af){if(intUtil[_0xc6a2('0x19')](_0x2e10af)){logger[_0xc6a2('0xc')](_0xc6a2('0x1a'),_0x2e10af);return request({'uri':util['format']('%s/search.json',_0x391e56[_0xc6a2('0xf')]),'qs':{'query':util[_0xc6a2('0xd')](_0xc6a2('0x1b'),_0x2e10af)}})[_0xc6a2('0x17')](function(_0x50ed8e){if(_0x50ed8e[_0xc6a2('0x1c')]){logger[_0xc6a2('0xc')]('Agent\x20found!');return _[_0xc6a2('0x1d')](_0x50ed8e[_0xc6a2('0x1e')],{'email':_0x2e10af,'role':_0xc6a2('0x1f')});}else{logger[_0xc6a2('0xc')](_0xc6a2('0x20'));return request({'uri':util['format'](_0xc6a2('0x21'),_0x391e56[_0xc6a2('0xf')])})[_0xc6a2('0x17')](function(_0x3bd27c){logger[_0xc6a2('0xc')](_0xc6a2('0x22'));return _0x3bd27c['user'];});}});}else{logger[_0xc6a2('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6a2('0xd')]('%s/users/me.json',_0x391e56[_0xc6a2('0xf')])})[_0xc6a2('0x17')](function(_0x3714ce){logger[_0xc6a2('0xc')](_0xc6a2('0x22'));return _0x3714ce[_0xc6a2('0x23')];});}}function getEndUser(_0x203517,_0x2f4594,_0x4705c7){logger[_0xc6a2('0xc')](_0xc6a2('0x24'),_0x4705c7);return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0x25'),_0x203517[_0xc6a2('0xf')]),'qs':{'query':util['format'](_0xc6a2('0x26'),_0x4705c7)}})[_0xc6a2('0x17')](function(_0x523051){var _0x28d639;if(_0x523051['results']['length']){_0x523051[_0xc6a2('0x1e')]=_[_0xc6a2('0x27')](_0x523051[_0xc6a2('0x1e')],{'suspended':![],'role':_0xc6a2('0x28')});if(_0x523051[_0xc6a2('0x1e')]['length']){_0x28d639=_['first'](_0x523051[_0xc6a2('0x1e')]);}}if(_0x28d639){logger[_0xc6a2('0xc')](_0xc6a2('0x29'));return _0x28d639;}else{logger[_0xc6a2('0xc')](_0xc6a2('0x2a'));return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0x2b'),_0x203517[_0xc6a2('0xf')]),'method':_0xc6a2('0x10'),'body':{'user':{'role':'end-user','name':util[_0xc6a2('0xd')](_0xc6a2('0x2c'),_0x2f4594||_0x4705c7),'phone':_0x4705c7}}})[_0xc6a2('0x17')](function(_0x2dfde4){logger[_0xc6a2('0xc')](_0xc6a2('0x2d'));return _0x2dfde4[_0xc6a2('0x23')];});}});}function getAuth(_0x2ab57c){var _0x3d82a8;if(_0x2ab57c[_0xc6a2('0x2e')]==='password'){_0x3d82a8=util[_0xc6a2('0xd')](_0xc6a2('0x2f'),_0x2ab57c[_0xc6a2('0x30')],_0x2ab57c[_0xc6a2('0x31')]);}else if(_0x2ab57c[_0xc6a2('0x2e')]===_0xc6a2('0x32')){_0x3d82a8=util[_0xc6a2('0xd')](_0xc6a2('0x33'),_0x2ab57c[_0xc6a2('0x30')],_0x2ab57c[_0xc6a2('0x32')]);}return util[_0xc6a2('0xd')](_0xc6a2('0x34'),new Buffer(_0x3d82a8)[_0xc6a2('0x35')]('base64'));}function request(_0x263652){logger['debug'](_0xc6a2('0x36'),JSON[_0xc6a2('0x37')](_0x263652));return rp(_[_0xc6a2('0x6')](_0x263652,{'method':_0xc6a2('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xacf70f,_0x5a604c){var _0x238825=[];if(_0xacf70f&&_0xacf70f[_0xc6a2('0x39')]>0x0){_0x238825=_[_0xc6a2('0x3a')](_0xacf70f,_0x5a604c);}return _0x238825;}function getCustomFields(_0x29b8aa,_0x4d1161){var _0x147230=[];var _0x2c1925={'custom_fields':[]};if(_0x29b8aa['length']>0x0){_[_0xc6a2('0x3b')](_0x29b8aa,function(_0x1ff24b){if(_[_0xc6a2('0x3c')]([_0xc6a2('0x3d'),'picklist'],_0x1ff24b['type'])&&_0x1ff24b[_0xc6a2('0x3e')]&&!_0x1ff24b['customField']){_0x2c1925[_0x1ff24b[_0xc6a2('0x3e')][_0xc6a2('0x3f')]()]=_0x1ff24b['content']['toString']();}else if(_[_0xc6a2('0x3c')](['string',_0xc6a2('0x40')],_0x1ff24b['type'])&&_0x1ff24b[_0xc6a2('0x41')]&&_0x1ff24b[_0xc6a2('0x42')]){_0x2c1925[_0xc6a2('0x43')][_0xc6a2('0x44')]({'id':_0x1ff24b['idField'],'value':_0x1ff24b['content'][_0xc6a2('0x35')]()});}else if(_0x1ff24b[_0xc6a2('0x45')]==='variable'&&_0x1ff24b[_0xc6a2('0x46')]&&_0x1ff24b['idField']&&_0x1ff24b[_0xc6a2('0x42')]){_0x4d1161[_0x1ff24b[_0xc6a2('0x46')]]&&_0x2c1925['custom_fields'][_0xc6a2('0x44')]({'id':_0x1ff24b[_0xc6a2('0x41')],'value':_0x4d1161[_0x1ff24b[_0xc6a2('0x46')]][_0xc6a2('0x35')]()});}else if(_0x1ff24b[_0xc6a2('0x45')]===_0xc6a2('0x47')&&_0x1ff24b[_0xc6a2('0x48')]&&_0x1ff24b[_0xc6a2('0x48')][_0xc6a2('0x12')]&&_0x1ff24b[_0xc6a2('0x41')]&&_0x1ff24b['customField']){_0x4d1161[_0x1ff24b['Variable'][_0xc6a2('0x12')][_0xc6a2('0x3f')]()]&&_0x2c1925[_0xc6a2('0x43')][_0xc6a2('0x44')]({'id':_0x1ff24b[_0xc6a2('0x41')],'value':_0x4d1161[_0x1ff24b[_0xc6a2('0x48')][_0xc6a2('0x12')]['toLowerCase']()][_0xc6a2('0x35')]()});}});}return _0x2c1925;}exports['queue']=function(_0x5bdf39,_0x1b678e,_0x319fc9,_0xf6d3d,_0x57f0a2,_0x58f4e7){var _0x10bc6b,_0x5cc63b;_0x58f4e7[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x58f4e7['remoteUri']);_0x58f4e7[_0xc6a2('0x4a')]=intUtil[_0xc6a2('0x49')](_0x58f4e7['serverUrl']);if(_0x57f0a2&&_0x57f0a2[_0xc6a2('0x4b')]){logger[_0xc6a2('0xc')](_0xc6a2('0x4c'),'Recording\x20is\x20enabled!');_0x1b678e[_0xc6a2('0x4d')]=util[_0xc6a2('0xd')](_0xc6a2('0x4e'),_0x58f4e7['serverUrl'],_0x1b678e['uniqueid'],md5(_0x1b678e[_0xc6a2('0x4f')]));}else{_0x1b678e['recordingURL']='';}headers[_0xc6a2('0x50')]=getAuth(_0x58f4e7);return getUser(_0x58f4e7,_0xf6d3d[_0xc6a2('0x51')])['then'](function(_0x38005d){_0x10bc6b=_0x38005d;logger[_0xc6a2('0xc')](_0xc6a2('0x52'),_0x10bc6b['id']);return getEndUser(_0x58f4e7,_0x1b678e['calleridname'],_0x1b678e[_0xc6a2('0x53')]);})['then'](function(_0x5e6bad){_0x5cc63b=_0x5e6bad;logger[_0xc6a2('0xc')](_0xc6a2('0x54'),_0x5cc63b['id']);return getTicket(_0x58f4e7,_0x10bc6b,_0x5cc63b,_0x319fc9,_0x1b678e);})[_0xc6a2('0x17')](function(_0x5d77b1){if(_0x5d77b1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5d77b1['id']);switch(_0x58f4e7[_0xc6a2('0x45')]){case _0xc6a2('0x55'):logger[_0xc6a2('0xc')]('[QUEUE]',_0xc6a2('0x56'));return request({'uri':util['format'](_0xc6a2('0x57'),_0x58f4e7[_0xc6a2('0xf')],_0x10bc6b['id'],_0x5d77b1['id']),'method':_0xc6a2('0x10')});case _0xc6a2('0x58'):logger[_0xc6a2('0xc')](_0xc6a2('0x4c'),_0xc6a2('0x59'));emit(util[_0xc6a2('0xd')](_0xc6a2('0x5a'),_0xf6d3d['name']),_0xc6a2('0x5b'),{'uri':util['format'](_0xc6a2('0x5c'),_0x58f4e7['remoteUri']['replace'](_0xc6a2('0x5d'),''),_0x5d77b1['id'])});break;default:logger[_0xc6a2('0x5e')](_0xc6a2('0x4c'),_0xc6a2('0x5f'));}}})[_0xc6a2('0x60')](function(_0x3503ba){logger['error'](_0xc6a2('0x61'),util[_0xc6a2('0x62')](_0x3503ba,{'showHidden':!![],'depth':null}));});};exports[_0xc6a2('0x63')]=function(_0x47c9ba,_0x5bcddc,_0x149bf4,_0x4c7479,_0x249792,_0x51d966,_0x1ec892){var _0xddbca9,_0x4b32db;_0x51d966[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x51d966[_0xc6a2('0xf')]);_0x51d966[_0xc6a2('0x4a')]=intUtil[_0xc6a2('0x49')](_0x51d966[_0xc6a2('0x4a')]);if(_0x1ec892&&_0x1ec892[_0xc6a2('0x64')]&&_0x1ec892[_0xc6a2('0x64')]!=='none'){logger[_0xc6a2('0xc')]('[OUTBOUND]',_0xc6a2('0x65'));_0x5bcddc['recordingURL']=util['format'](_0xc6a2('0x4e'),_0x51d966['serverUrl'],_0x5bcddc[_0xc6a2('0x4f')],md5(_0x5bcddc[_0xc6a2('0x4f')]));}headers['Authorization']=getAuth(_0x51d966);return getUser(_0x51d966,_0x4c7479[_0xc6a2('0x51')])[_0xc6a2('0x17')](function(_0x408992){_0xddbca9=_0x408992;logger[_0xc6a2('0xc')]('The\x20User\x20ID\x20is:',_0xddbca9['id']);return getEndUser(_0x51d966,_0x5bcddc[_0xc6a2('0x66')],_0x5bcddc['destcalleridnum']);})[_0xc6a2('0x17')](function(_0x1d606d){_0x4b32db=_0x1d606d;logger[_0xc6a2('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4b32db['id']);return getTicket(_0x51d966,_0xddbca9,_0x4b32db,_0x149bf4,_0x5bcddc);})[_0xc6a2('0x17')](function(_0x3ed14a){if(_0x3ed14a){logger[_0xc6a2('0xc')](_0xc6a2('0x67'),_0x3ed14a['id']);switch(_0x51d966['type']){case _0xc6a2('0x55'):logger['info'](_0xc6a2('0x68'),_0xc6a2('0x56'));return request({'uri':util['format'](_0xc6a2('0x57'),_0x51d966[_0xc6a2('0xf')],_0xddbca9['id'],_0x3ed14a['id']),'method':_0xc6a2('0x10')});case _0xc6a2('0x58'):logger[_0xc6a2('0xc')](_0xc6a2('0x68'),_0xc6a2('0x59'));emit(util[_0xc6a2('0xd')]('user:%s',_0x4c7479[_0xc6a2('0x12')]),_0xc6a2('0x5b'),{'uri':util[_0xc6a2('0xd')](_0xc6a2('0x5c'),_0x51d966[_0xc6a2('0xf')][_0xc6a2('0x69')](_0xc6a2('0x5d'),''),_0x3ed14a['id'])});break;default:logger['error'](_0xc6a2('0x68'),_0xc6a2('0x5f'));}}})[_0xc6a2('0x60')](function(_0x45329b){logger[_0xc6a2('0x5e')](_0xc6a2('0x6a'),util['inspect'](_0x45329b,{'showHidden':!![],'depth':null}));});};exports[_0xc6a2('0x6b')]=function(_0x25d817,_0x32d578,_0x267d84,_0x559a87,_0x3444ee,_0x485237){var _0x5e3b86,_0x41af80;_0x485237[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x485237[_0xc6a2('0xf')]);_0x485237[_0xc6a2('0x4a')]=intUtil['stripTrailingSlash'](_0x485237[_0xc6a2('0x4a')]);if(_0x3444ee&&_0x3444ee[_0xc6a2('0x4b')]){logger['info']('['+_0x32d578[_0xc6a2('0x6c')][_0xc6a2('0x6d')]()+']',_0xc6a2('0x65'));_0x32d578[_0xc6a2('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x485237[_0xc6a2('0x4a')],_0x32d578[_0xc6a2('0x4f')],md5(_0x32d578['uniqueid']));}else{_0x32d578[_0xc6a2('0x4d')]='';}headers[_0xc6a2('0x50')]=getAuth(_0x485237);return getUser(_0x485237)[_0xc6a2('0x17')](function(_0x3c7578){_0x5e3b86=_0x3c7578;logger['info'](_0xc6a2('0x52'),_0x5e3b86['id']);return getEndUser(_0x485237,_0x32d578[_0xc6a2('0x6e')],_0x32d578[_0xc6a2('0x53')]);})[_0xc6a2('0x17')](function(_0x5afec7){_0x41af80=_0x5afec7;logger[_0xc6a2('0xc')]('The\x20Enduser\x20ID\x20is:',_0x41af80['id']);return getTicket(_0x485237,_0x5e3b86,_0x41af80,_0x267d84,_0x32d578);})[_0xc6a2('0x17')](function(_0x4e77c0){if(_0x4e77c0){logger[_0xc6a2('0xc')](_0xc6a2('0x67'),_0x4e77c0['id']);}})[_0xc6a2('0x60')](function(_0x21aab2){logger['error']('['+_0x32d578[_0xc6a2('0x6c')][_0xc6a2('0x6d')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6a2('0x62')](_0x21aab2,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff