// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7462=['includes','picklist','type','customField','toLowerCase','string','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','redis','defaults','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','filter','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','password','username','authType','%s/token:%s','token','Basic\x20%s','toString','base64','debug','[HTTP]','map','forEach'];(function(_0x60ebb0,_0x1371ce){var _0x4ea9ed=function(_0x2555a7){while(--_0x2555a7){_0x60ebb0['push'](_0x60ebb0['shift']());}};_0x4ea9ed(++_0x1371ce);}(_0x7462,0xf8));var _0x2746=function(_0x3f5dca,_0x59472b){_0x3f5dca=_0x3f5dca-0x0;var _0x5b833a=_0x7462[_0x3f5dca];return _0x5b833a;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0x2746('0x0'));var Redis=require(_0x2746('0x1'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0x2746('0x2')]=_[_0x2746('0x3')](config[_0x2746('0x2')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x3cfaa8,_0x28efbd,_0x23bc62){io['to'](_0x3cfaa8)['emit'](_0x28efbd,_0x23bc62);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x551785,_0xede901,_0x1b9ff8,_0x1f390a,_0x229123){logger[_0x2746('0x4')](_0x2746('0x5'));return request({'uri':util['format'](_0x2746('0x6'),_0x551785[_0x2746('0x7')]),'method':'POST','body':{'ticket':_[_0x2746('0x8')]({'requester_id':_0x1b9ff8['id'],'submitter_id':_0xede901?_0xede901['id']:undefined,'assignee_id':_0xede901?_0xede901['id']:undefined,'tags':getTags(_0x1f390a['Tags'],'name'),'subject':intUtil['getString'](_0x1f390a[_0x2746('0x9')],_0x229123,'\x20'),'description':intUtil['getString'](_0x1f390a['Descriptions'],_0x229123,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2746('0xa')](_0x1f390a[_0x2746('0xb')],_0x229123,'\x0a')}},getCustomFields(_0x1f390a['Fields'],_0x229123))}})[_0x2746('0xc')](function(_0x565d3f){logger[_0x2746('0x4')](_0x2746('0xd'));return _0x565d3f[_0x2746('0xe')];});}function getUser(_0x28c4d9,_0x79fcb){if(intUtil[_0x2746('0xf')](_0x79fcb)){logger['info'](_0x2746('0x10'),_0x79fcb);return request({'uri':util[_0x2746('0x11')](_0x2746('0x12'),_0x28c4d9['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x79fcb)}})[_0x2746('0xc')](function(_0x14d7f6){if(_0x14d7f6[_0x2746('0x13')]){logger[_0x2746('0x4')](_0x2746('0x14'));return _['find'](_0x14d7f6[_0x2746('0x15')],{'email':_0x79fcb,'role':'agent'});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})['then'](function(_0x89687e){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x89687e[_0x2746('0x19')];});}});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})[_0x2746('0xc')](function(_0x3f6de0){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x3f6de0[_0x2746('0x19')];});}}function getEndUser(_0x62cbc5,_0x23771b,_0x271d3e){logger[_0x2746('0x4')]('Searching\x20enduser\x20with\x20phone',_0x271d3e);return request({'uri':util['format']('%s/search.json',_0x62cbc5[_0x2746('0x7')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x271d3e)}})[_0x2746('0xc')](function(_0x56f102){var _0x49769b;if(_0x56f102[_0x2746('0x15')]['length']){_0x56f102['results']=_[_0x2746('0x1a')](_0x56f102[_0x2746('0x15')],{'suspended':![],'role':_0x2746('0x1b')});if(_0x56f102['results'][_0x2746('0x1c')]){_0x49769b=_[_0x2746('0x1d')](_0x56f102[_0x2746('0x15')]);}}if(_0x49769b){logger['info'](_0x2746('0x1e'));return _0x49769b;}else{logger[_0x2746('0x4')](_0x2746('0x1f'));return request({'uri':util['format']('%s/users.json',_0x62cbc5[_0x2746('0x7')]),'method':_0x2746('0x20'),'body':{'user':{'role':_0x2746('0x1b'),'name':util[_0x2746('0x11')]('Caller\x20-\x20%s',_0x23771b||_0x271d3e),'phone':_0x271d3e}}})[_0x2746('0xc')](function(_0x5792ec){logger[_0x2746('0x4')](_0x2746('0x21'));return _0x5792ec[_0x2746('0x19')];});}});}function getAuth(_0x370abe){var _0x24c961;if(_0x370abe['authType']===_0x2746('0x22')){_0x24c961=util[_0x2746('0x11')]('%s:%s',_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x22')]);}else if(_0x370abe[_0x2746('0x24')]==='token'){_0x24c961=util[_0x2746('0x11')](_0x2746('0x25'),_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x26')]);}return util[_0x2746('0x11')](_0x2746('0x27'),new Buffer(_0x24c961)[_0x2746('0x28')](_0x2746('0x29')));}function request(_0x13f163){logger[_0x2746('0x2a')](_0x2746('0x2b'),JSON['stringify'](_0x13f163));return rp(_[_0x2746('0x3')](_0x13f163,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x25e790,_0x1ea737){var _0x4e797e=[];if(_0x25e790&&_0x25e790[_0x2746('0x1c')]>0x0){_0x4e797e=_[_0x2746('0x2c')](_0x25e790,_0x1ea737);}return _0x4e797e;}function getCustomFields(_0x3d8901,_0x387611){var _0x49bf3f=[];var _0x4e406b={'custom_fields':[]};if(_0x3d8901[_0x2746('0x1c')]>0x0){_[_0x2746('0x2d')](_0x3d8901,function(_0x23043b){if(_[_0x2746('0x2e')](['string',_0x2746('0x2f')],_0x23043b[_0x2746('0x30')])&&_0x23043b['nameField']&&!_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x23043b['nameField'][_0x2746('0x32')]()]=_0x23043b['content'][_0x2746('0x28')]();}else if(_[_0x2746('0x2e')]([_0x2746('0x33'),_0x2746('0x2f')],_0x23043b['type'])&&_0x23043b[_0x2746('0x34')]&&_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x23043b[_0x2746('0x37')][_0x2746('0x28')]()});}else if(_0x23043b['type']===_0x2746('0x38')&&_0x23043b[_0x2746('0x39')]&&_0x23043b[_0x2746('0x34')]&&_0x23043b['customField']){_0x387611[_0x23043b[_0x2746('0x39')]]&&_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x39')]]['toString']()});}else if(_0x23043b['type']==='customVariable'&&_0x23043b[_0x2746('0x3a')]&&_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]&&_0x23043b['idField']&&_0x23043b[_0x2746('0x31')]){_0x387611[_0x23043b['Variable'][_0x2746('0x3b')]['toLowerCase']()]&&_0x4e406b['custom_fields'][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]['toLowerCase']()][_0x2746('0x28')]()});}});}return _0x4e406b;}exports[_0x2746('0x3c')]=function(_0x12885c,_0x421d7e,_0x34ffd4,_0x44617d,_0x5a9fbf,_0x3320b3){var _0x47bceb,_0x5d369a;_0x3320b3[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x3320b3['remoteUri']);_0x3320b3[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x3320b3[_0x2746('0x3e')]);if(_0x5a9fbf&&_0x5a9fbf[_0x2746('0x3f')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x421d7e[_0x2746('0x40')]=util['format'](_0x2746('0x41'),_0x3320b3[_0x2746('0x3e')],_0x421d7e[_0x2746('0x42')],md5(_0x421d7e[_0x2746('0x42')]));}else{_0x421d7e['recordingURL']='';}headers[_0x2746('0x43')]=getAuth(_0x3320b3);return getUser(_0x3320b3,_0x44617d['email'])[_0x2746('0xc')](function(_0x124f86){_0x47bceb=_0x124f86;logger[_0x2746('0x4')](_0x2746('0x44'),_0x47bceb['id']);return getEndUser(_0x3320b3,_0x421d7e[_0x2746('0x45')],_0x421d7e[_0x2746('0x46')]);})[_0x2746('0xc')](function(_0x2e047f){_0x5d369a=_0x2e047f;logger[_0x2746('0x4')]('The\x20Enduser\x20ID\x20is:',_0x5d369a['id']);return getTicket(_0x3320b3,_0x47bceb,_0x5d369a,_0x34ffd4,_0x421d7e);})[_0x2746('0xc')](function(_0x5b52bd){if(_0x5b52bd){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x5b52bd['id']);switch(_0x3320b3[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')](_0x2746('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x3320b3[_0x2746('0x7')],_0x47bceb['id'],_0x5b52bd['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')](_0x2746('0x48'),_0x2746('0x4b'));emit(util[_0x2746('0x11')](_0x2746('0x4c'),_0x44617d[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format']('%s/agent/tickets/%s',_0x3320b3[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x5b52bd['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x48'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x1e1e44){logger[_0x2746('0x4f')](_0x2746('0x52'),util['inspect'](_0x1e1e44,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1550d2,_0x230924,_0x49adfc,_0x18e9d2,_0xcf2f0e,_0x513abb,_0x3cdaba){var _0x341421,_0x6f8c51;_0x513abb[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x513abb[_0x2746('0x7')]);_0x513abb[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x513abb['serverUrl']);if(_0x3cdaba&&_0x3cdaba['recordingFormat']&&_0x3cdaba[_0x2746('0x53')]!==_0x2746('0x54')){logger[_0x2746('0x4')](_0x2746('0x55'),_0x2746('0x56'));_0x230924[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513abb[_0x2746('0x3e')],_0x230924['uniqueid'],md5(_0x230924['uniqueid']));}headers[_0x2746('0x43')]=getAuth(_0x513abb);return getUser(_0x513abb,_0x18e9d2['email'])[_0x2746('0xc')](function(_0x47f31f){_0x341421=_0x47f31f;logger['info']('The\x20User\x20ID\x20is:',_0x341421['id']);return getEndUser(_0x513abb,_0x230924[_0x2746('0x57')],_0x230924[_0x2746('0x58')]);})[_0x2746('0xc')](function(_0x23d63d){_0x6f8c51=_0x23d63d;logger[_0x2746('0x4')](_0x2746('0x59'),_0x6f8c51['id']);return getTicket(_0x513abb,_0x341421,_0x6f8c51,_0x49adfc,_0x230924);})[_0x2746('0xc')](function(_0x3341a4){if(_0x3341a4){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x3341a4['id']);switch(_0x513abb[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x5a'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x513abb[_0x2746('0x7')],_0x341421['id'],_0x3341a4['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x4b'));emit(util[_0x2746('0x11')]('user:%s',_0x18e9d2[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format'](_0x2746('0x5b'),_0x513abb[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x3341a4['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x55'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x349cdb){logger[_0x2746('0x4f')](_0x2746('0x5c'),util[_0x2746('0x5d')](_0x349cdb,{'showHidden':!![],'depth':null}));});};exports[_0x2746('0x5e')]=function(_0x10e294,_0x2987e5,_0x5cc990,_0x3f186a,_0x5bec22,_0x90aa3d){var _0x14978d,_0x17ce2c;_0x90aa3d['remoteUri']=intUtil[_0x2746('0x3d')](_0x90aa3d[_0x2746('0x7')]);_0x90aa3d[_0x2746('0x3e')]=intUtil['stripTrailingSlash'](_0x90aa3d[_0x2746('0x3e')]);if(_0x5bec22&&_0x5bec22[_0x2746('0x3f')]){logger[_0x2746('0x4')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2987e5[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x90aa3d['serverUrl'],_0x2987e5[_0x2746('0x42')],md5(_0x2987e5['uniqueid']));}else{_0x2987e5[_0x2746('0x40')]='';}headers[_0x2746('0x43')]=getAuth(_0x90aa3d);return getUser(_0x90aa3d)['then'](function(_0x2a3e5){_0x14978d=_0x2a3e5;logger[_0x2746('0x4')]('The\x20User\x20ID\x20is:',_0x14978d['id']);return getEndUser(_0x90aa3d,_0x2987e5[_0x2746('0x45')],_0x2987e5['calleridnum']);})[_0x2746('0xc')](function(_0x525811){_0x17ce2c=_0x525811;logger['info'](_0x2746('0x59'),_0x17ce2c['id']);return getTicket(_0x90aa3d,_0x14978d,_0x17ce2c,_0x5cc990,_0x2987e5);})[_0x2746('0xc')](function(_0x4061f2){if(_0x4061f2){logger['info'](_0x2746('0x60'),_0x4061f2['id']);}})[_0x2746('0x51')](function(_0x38fcb7){logger[_0x2746('0x4f')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']'+_0x2746('0x61'),util[_0x2746('0x5d')](_0x38fcb7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff