// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7980=['end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','debug','[HTTP]','stringify','GET','map','forEach','type','string','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','custom_fields','push','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','name','getString','Subjects','Descriptions','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json'];(function(_0x417b2f,_0x18e2d6){var _0x475abf=function(_0xf36076){while(--_0xf36076){_0x417b2f['push'](_0x417b2f['shift']());}};_0x475abf(++_0x18e2d6);}(_0x7980,0xab));var _0x0798=function(_0x2f2783,_0x2c4b3a){_0x2f2783=_0x2f2783-0x0;var _0x21dcfb=_0x7980[_0x2f2783];return _0x21dcfb;};'use strict';var _=require(_0x0798('0x0'));var rp=require(_0x0798('0x1'));var md5=require(_0x0798('0x2'));var util=require(_0x0798('0x3'));var Redis=require(_0x0798('0x4'));var intUtil=require('./util');var config=require(_0x0798('0x5'));var logger=require(_0x0798('0x6'))(_0x0798('0x7'));config[_0x0798('0x8')]=_[_0x0798('0x9')](config['redis'],{'host':_0x0798('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0798('0x8')]));function emit(_0x34f808,_0x467859,_0x54da10){io['to'](_0x34f808)['emit'](_0x467859,_0x54da10);}var headers={'Content-Type':_0x0798('0xb'),'Accept':_0x0798('0xb')};function getTicket(_0x301a55,_0x1601f2,_0x53e9a1,_0x181c33,_0x44e8df){logger[_0x0798('0xc')](_0x0798('0xd'));return request({'uri':util[_0x0798('0xe')]('%s/tickets.json',_0x301a55[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x53e9a1['id'],'submitter_id':_0x1601f2?_0x1601f2['id']:undefined,'assignee_id':_0x1601f2?_0x1601f2['id']:undefined,'tags':getTags(_0x181c33['Tags'],_0x0798('0x11')),'subject':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x13')],_0x44e8df,'\x20'),'description':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a')}},getCustomFields(_0x181c33['Fields'],_0x44e8df))}})['then'](function(_0x62452c){logger[_0x0798('0xc')]('Ticket\x20created!');return _0x62452c['ticket'];});}function getUser(_0x21c30b,_0x45cae6){if(intUtil[_0x0798('0x15')](_0x45cae6)){logger['info']('Getting\x20agent\x20with\x20email',_0x45cae6);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x21c30b[_0x0798('0xf')]),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x16'),_0x45cae6)}})[_0x0798('0x17')](function(_0x4d1545){if(_0x4d1545[_0x0798('0x18')]){logger[_0x0798('0xc')]('Agent\x20found!');return _[_0x0798('0x19')](_0x4d1545[_0x0798('0x1a')],{'email':_0x45cae6,'role':_0x0798('0x1b')});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x1d'),_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x4a86d5){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x4a86d5[_0x0798('0x1f')];});}});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')]('%s/users/me.json',_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x39d12c){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x39d12c[_0x0798('0x1f')];});}}function getEndUser(_0x4f648a,_0x43d99f,_0x14f828){logger[_0x0798('0xc')]('Searching\x20enduser\x20with\x20phone',_0x14f828);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x4f648a['remoteUri']),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x20'),_0x14f828)}})[_0x0798('0x17')](function(_0xaa949b){var _0x11b7f4;if(_0xaa949b[_0x0798('0x1a')][_0x0798('0x21')]){_0xaa949b[_0x0798('0x1a')]=_['filter'](_0xaa949b[_0x0798('0x1a')],{'suspended':![],'role':'end-user'});if(_0xaa949b['results'][_0x0798('0x21')]){_0x11b7f4=_['first'](_0xaa949b[_0x0798('0x1a')]);}}if(_0x11b7f4){logger['info'](_0x0798('0x22'));return _0x11b7f4;}else{logger[_0x0798('0xc')](_0x0798('0x23'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x24'),_0x4f648a[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'user':{'role':_0x0798('0x25'),'name':util[_0x0798('0xe')](_0x0798('0x26'),_0x43d99f||_0x14f828),'phone':_0x14f828}}})[_0x0798('0x17')](function(_0x21de23){logger['info'](_0x0798('0x27'));return _0x21de23['user'];});}});}function getAuth(_0x5156cb){var _0x104d23;if(_0x5156cb[_0x0798('0x28')]==='password'){_0x104d23=util['format'](_0x0798('0x29'),_0x5156cb[_0x0798('0x2a')],_0x5156cb[_0x0798('0x2b')]);}else if(_0x5156cb[_0x0798('0x28')]===_0x0798('0x2c')){_0x104d23=util[_0x0798('0xe')]('%s/token:%s',_0x5156cb['username'],_0x5156cb[_0x0798('0x2c')]);}return util[_0x0798('0xe')](_0x0798('0x2d'),new Buffer(_0x104d23)['toString']('base64'));}function request(_0x533e99){logger[_0x0798('0x2e')](_0x0798('0x2f'),JSON[_0x0798('0x30')](_0x533e99));return rp(_[_0x0798('0x9')](_0x533e99,{'method':_0x0798('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x377894,_0x238c99){var _0x2524b0=[];if(_0x377894&&_0x377894['length']>0x0){_0x2524b0=_[_0x0798('0x32')](_0x377894,_0x238c99);}return _0x2524b0;}function getCustomFields(_0x50345f,_0x1a06b){var _0x38d8db=[];var _0x2caa82={'custom_fields':[]};if(_0x50345f['length']>0x0){_[_0x0798('0x33')](_0x50345f,function(_0x591862){if(_0x591862[_0x0798('0x34')]===_0x0798('0x35')&&_0x591862[_0x0798('0x36')]&&!_0x591862['customField']){_0x2caa82[_0x591862[_0x0798('0x36')][_0x0798('0x37')]()]=_0x591862['content'][_0x0798('0x38')]();}else if(_0x591862['type']==='string'&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x2caa82['custom_fields']['push']({'id':_0x591862[_0x0798('0x39')],'value':_0x591862[_0x0798('0x3b')][_0x0798('0x38')]()});}else if(_0x591862[_0x0798('0x34')]===_0x0798('0x3c')&&_0x591862[_0x0798('0x3d')]&&_0x591862[_0x0798('0x39')]&&_0x591862['customField']){_0x1a06b[_0x591862[_0x0798('0x3d')]]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862[_0x0798('0x3d')]][_0x0798('0x38')]()});}else if(_0x591862['type']===_0x0798('0x40')&&_0x591862[_0x0798('0x41')]&&_0x591862[_0x0798('0x41')][_0x0798('0x11')]&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x1a06b[_0x591862[_0x0798('0x41')][_0x0798('0x11')][_0x0798('0x37')]()]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862['Variable'][_0x0798('0x11')][_0x0798('0x37')]()][_0x0798('0x38')]()});}});}return _0x2caa82;}exports[_0x0798('0x42')]=function(_0x527549,_0x552ece,_0x41789d,_0x17a5a0,_0x1db8bd,_0x39c6d8){var _0x598001,_0x21c28c;_0x39c6d8['remoteUri']=intUtil['stripTrailingSlash'](_0x39c6d8[_0x0798('0xf')]);_0x39c6d8[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x39c6d8[_0x0798('0x43')]);if(_0x1db8bd&&_0x1db8bd[_0x0798('0x45')]){logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x47'));_0x552ece[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x39c6d8['serverUrl'],_0x552ece[_0x0798('0x4a')],md5(_0x552ece[_0x0798('0x4a')]));}else{_0x552ece[_0x0798('0x48')]='';}headers['Authorization']=getAuth(_0x39c6d8);return getUser(_0x39c6d8,_0x17a5a0[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x1a1145){_0x598001=_0x1a1145;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x598001['id']);return getEndUser(_0x39c6d8,_0x552ece[_0x0798('0x4c')],_0x552ece[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x2e199e){_0x21c28c=_0x2e199e;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x21c28c['id']);return getTicket(_0x39c6d8,_0x598001,_0x21c28c,_0x41789d,_0x552ece);})[_0x0798('0x17')](function(_0x3e1c15){if(_0x3e1c15){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x3e1c15['id']);switch(_0x39c6d8[_0x0798('0x34')]){case _0x0798('0x4f'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x50'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39c6d8[_0x0798('0xf')],_0x598001['id'],_0x3e1c15['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x52'));emit(util[_0x0798('0xe')]('user:%s',_0x17a5a0[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x39c6d8[_0x0798('0xf')],_0x3e1c15['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0798('0x54')](function(_0x5f144b){logger['error'](_0x0798('0x55'),util[_0x0798('0x56')](_0x5f144b,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x57')]=function(_0x499580,_0x7fe667,_0x46532d,_0x359a4d,_0x743d26,_0x4f8807,_0x488892){var _0x136a1f,_0x2e90ec;_0x4f8807[_0x0798('0xf')]=intUtil['stripTrailingSlash'](_0x4f8807['remoteUri']);_0x4f8807[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4f8807[_0x0798('0x43')]);if(_0x488892&&_0x488892[_0x0798('0x58')]&&_0x488892[_0x0798('0x58')]!==_0x0798('0x59')){logger[_0x0798('0xc')](_0x0798('0x5a'),'Recording\x20is\x20enabled!');_0x7fe667[_0x0798('0x48')]=util[_0x0798('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4f8807[_0x0798('0x43')],_0x7fe667[_0x0798('0x4a')],md5(_0x7fe667['uniqueid']));}headers[_0x0798('0x5b')]=getAuth(_0x4f8807);return getUser(_0x4f8807,_0x359a4d[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x257c8d){_0x136a1f=_0x257c8d;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x136a1f['id']);return getEndUser(_0x4f8807,_0x7fe667[_0x0798('0x5c')],_0x7fe667[_0x0798('0x5d')]);})[_0x0798('0x17')](function(_0x47cfc0){_0x2e90ec=_0x47cfc0;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2e90ec['id']);return getTicket(_0x4f8807,_0x136a1f,_0x2e90ec,_0x46532d,_0x7fe667);})[_0x0798('0x17')](function(_0x2a9788){if(_0x2a9788){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x2a9788['id']);switch(_0x4f8807[_0x0798('0x34')]){case _0x0798('0x4f'):logger['info'](_0x0798('0x5a'),_0x0798('0x50'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x5e'),_0x4f8807['remoteUri'],_0x136a1f['id'],_0x2a9788['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x5a'),_0x0798('0x52'));emit(util['format'](_0x0798('0x5f'),_0x359a4d[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x4f8807[_0x0798('0xf')],_0x2a9788['id'])});break;default:logger['error'](_0x0798('0x5a'),_0x0798('0x60'));}}})[_0x0798('0x54')](function(_0x897ae4){logger[_0x0798('0x61')](_0x0798('0x62'),util[_0x0798('0x56')](_0x897ae4,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x63')]=function(_0x4a4853,_0x316762,_0x3fea6a,_0x3ba433,_0xf5100e,_0x4ad8a1){var _0x7bd849,_0x2952bc;_0x4ad8a1[_0x0798('0xf')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0xf')]);_0x4ad8a1[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0x43')]);if(_0xf5100e&&_0xf5100e['monitor_format']){logger[_0x0798('0xc')]('['+_0x316762['lastevent'][_0x0798('0x64')]()+']',_0x0798('0x47'));_0x316762[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x4ad8a1[_0x0798('0x43')],_0x316762['uniqueid'],md5(_0x316762[_0x0798('0x4a')]));}else{_0x316762['recordingURL']='';}headers['Authorization']=getAuth(_0x4ad8a1);return getUser(_0x4ad8a1)[_0x0798('0x17')](function(_0x277a8b){_0x7bd849=_0x277a8b;logger[_0x0798('0xc')](_0x0798('0x65'),_0x7bd849['id']);return getEndUser(_0x4ad8a1,_0x316762['calleridname'],_0x316762[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x4750f8){_0x2952bc=_0x4750f8;logger[_0x0798('0xc')](_0x0798('0x66'),_0x2952bc['id']);return getTicket(_0x4ad8a1,_0x7bd849,_0x2952bc,_0x3fea6a,_0x316762);})[_0x0798('0x17')](function(_0x313f7a){if(_0x313f7a){logger['info']('The\x20Ticket\x20ID\x20is:',_0x313f7a['id']);}})['catch'](function(_0x257de4){logger[_0x0798('0x61')]('['+_0x316762[_0x0798('0x67')][_0x0798('0x64')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0798('0x56')](_0x257de4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff