// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2de8=['first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','picklist','nameField','customField','toLowerCase','content','string','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user'];(function(_0x587f3b,_0xc9a079){var _0x11c23f=function(_0x2de0a9){while(--_0x2de0a9){_0x587f3b['push'](_0x587f3b['shift']());}};_0x11c23f(++_0xc9a079);}(_0x2de8,0x181));var _0x82de=function(_0x15fd2c,_0x2efe29){_0x15fd2c=_0x15fd2c-0x0;var _0x314c47=_0x2de8[_0x15fd2c];return _0x314c47;};'use strict';var _=require('lodash');var rp=require(_0x82de('0x0'));var md5=require(_0x82de('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x82de('0x2'));var config=require(_0x82de('0x3'));var logger=require(_0x82de('0x4'))('zendesk');config[_0x82de('0x5')]=_['defaults'](config[_0x82de('0x5')],{'host':_0x82de('0x6'),'port':0x18eb});var io=require(_0x82de('0x7'))(new Redis(config[_0x82de('0x5')]));function emit(_0x5d8c92,_0x304367,_0x46bccc){io['to'](_0x5d8c92)[_0x82de('0x8')](_0x304367,_0x46bccc);}var headers={'Content-Type':_0x82de('0x9'),'Accept':'application/json'};function getTicket(_0x56a30e,_0x243547,_0x384bf4,_0x544d25,_0x4e4990){logger['info'](_0x82de('0xa'));return request({'uri':util[_0x82de('0xb')](_0x82de('0xc'),_0x56a30e[_0x82de('0xd')]),'method':_0x82de('0xe'),'body':{'ticket':_[_0x82de('0xf')]({'requester_id':_0x384bf4['id'],'submitter_id':_0x243547?_0x243547['id']:undefined,'assignee_id':_0x243547?_0x243547['id']:undefined,'tags':getTags(_0x544d25[_0x82de('0x10')],_0x82de('0x11')),'subject':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x13')],_0x4e4990,'\x20'),'description':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a'),'comment':{'public':![],'body':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a')}},getCustomFields(_0x544d25[_0x82de('0x15')],_0x4e4990))}})[_0x82de('0x16')](function(_0xfa2cbd){logger[_0x82de('0x17')]('Ticket\x20created!');return _0xfa2cbd['ticket'];});}function getUser(_0x5585e9,_0x565930){if(intUtil['validateEmail'](_0x565930)){logger['info']('Getting\x20agent\x20with\x20email',_0x565930);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0x5585e9[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x19'),_0x565930)}})['then'](function(_0x436006){if(_0x436006[_0x82de('0x1a')]){logger['info'](_0x82de('0x1b'));return _[_0x82de('0x1c')](_0x436006[_0x82de('0x1d')],{'email':_0x565930,'role':_0x82de('0x1e')});}else{logger[_0x82de('0x17')](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')](_0x82de('0x20'),_0x5585e9[_0x82de('0xd')])})[_0x82de('0x16')](function(_0x1657d8){logger['info'](_0x82de('0x21'));return _0x1657d8[_0x82de('0x22')];});}});}else{logger['info'](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')]('%s/users/me.json',_0x5585e9[_0x82de('0xd')])})['then'](function(_0x51ed69){logger[_0x82de('0x17')](_0x82de('0x21'));return _0x51ed69[_0x82de('0x22')];});}}function getEndUser(_0xb6481d,_0x4b715c,_0x5c41bd){logger[_0x82de('0x17')]('Searching\x20enduser\x20with\x20phone',_0x5c41bd);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0xb6481d[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x23'),_0x5c41bd)}})[_0x82de('0x16')](function(_0x3cb74c){var _0x2479d6;if(_0x3cb74c['results'][_0x82de('0x24')]){_0x3cb74c[_0x82de('0x1d')]=_[_0x82de('0x25')](_0x3cb74c[_0x82de('0x1d')],{'suspended':![],'role':_0x82de('0x26')});if(_0x3cb74c['results'][_0x82de('0x24')]){_0x2479d6=_[_0x82de('0x27')](_0x3cb74c[_0x82de('0x1d')]);}}if(_0x2479d6){logger[_0x82de('0x17')](_0x82de('0x28'));return _0x2479d6;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x82de('0xb')](_0x82de('0x29'),_0xb6481d['remoteUri']),'method':_0x82de('0xe'),'body':{'user':{'role':_0x82de('0x26'),'name':util[_0x82de('0xb')](_0x82de('0x2a'),_0x4b715c||_0x5c41bd),'phone':_0x5c41bd}}})['then'](function(_0x5177e4){logger[_0x82de('0x17')]('Enduser\x20created.');return _0x5177e4[_0x82de('0x22')];});}});}function getAuth(_0x5a3845){var _0x51dbc3;if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2c')){_0x51dbc3=util['format'](_0x82de('0x2d'),_0x5a3845['username'],_0x5a3845[_0x82de('0x2c')]);}else if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2e')){_0x51dbc3=util[_0x82de('0xb')]('%s/token:%s',_0x5a3845[_0x82de('0x2f')],_0x5a3845[_0x82de('0x2e')]);}return util[_0x82de('0xb')](_0x82de('0x30'),new Buffer(_0x51dbc3)[_0x82de('0x31')](_0x82de('0x32')));}function request(_0x485361){logger[_0x82de('0x33')](_0x82de('0x34'),JSON['stringify'](_0x485361));return rp(_['defaults'](_0x485361,{'method':_0x82de('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x42d838,_0x331237){var _0x12625c=[];if(_0x42d838&&_0x42d838['length']>0x0){_0x12625c=_[_0x82de('0x36')](_0x42d838,_0x331237);}return _0x12625c;}function getCustomFields(_0x45d739,_0x5dcf28){var _0xa5bc5d=[];var _0x5ec274={'custom_fields':[]};if(_0x45d739['length']>0x0){_['forEach'](_0x45d739,function(_0x645673){if(_[_0x82de('0x37')](['string',_0x82de('0x38')],_0x645673['type'])&&_0x645673[_0x82de('0x39')]&&!_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x645673[_0x82de('0x39')][_0x82de('0x3b')]()]=_0x645673[_0x82de('0x3c')][_0x82de('0x31')]();}else if(_['includes']([_0x82de('0x3d'),_0x82de('0x38')],_0x645673[_0x82de('0x3e')])&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673[_0x82de('0x3f')],'value':_0x645673[_0x82de('0x3c')][_0x82de('0x31')]()});}else if(_0x645673['type']===_0x82de('0x42')&&_0x645673[_0x82de('0x43')]&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x43')]]&&_0x5ec274[_0x82de('0x40')]['push']({'id':_0x645673[_0x82de('0x3f')],'value':_0x5dcf28[_0x645673['variableName']]['toString']()});}else if(_0x645673['type']===_0x82de('0x44')&&_0x645673['Variable']&&_0x645673[_0x82de('0x45')]['name']&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x45')]['name'][_0x82de('0x3b')]()]&&_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673['idField'],'value':_0x5dcf28[_0x645673['Variable'][_0x82de('0x11')]['toLowerCase']()][_0x82de('0x31')]()});}});}return _0x5ec274;}exports[_0x82de('0x46')]=function(_0x122563,_0x285c5f,_0x53b2a2,_0xdf39b6,_0x47efc1,_0x3ab23a){var _0x33b636,_0x4cddab;_0x3ab23a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0xd')]);_0x3ab23a['serverUrl']=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0x48')]);if(_0x47efc1&&_0x47efc1[_0x82de('0x49')]){logger[_0x82de('0x17')](_0x82de('0x4a'),'Recording\x20is\x20enabled!');_0x285c5f['recordingURL']=util[_0x82de('0xb')](_0x82de('0x4b'),_0x3ab23a['serverUrl'],_0x285c5f[_0x82de('0x4c')],md5(_0x285c5f[_0x82de('0x4c')]));}else{_0x285c5f[_0x82de('0x4d')]='';}headers['Authorization']=getAuth(_0x3ab23a);return getUser(_0x3ab23a,_0xdf39b6[_0x82de('0x4e')])['then'](function(_0x218383){_0x33b636=_0x218383;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x33b636['id']);return getEndUser(_0x3ab23a,_0x285c5f[_0x82de('0x50')],_0x285c5f[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0xdfb8e4){_0x4cddab=_0xdfb8e4;logger[_0x82de('0x17')](_0x82de('0x52'),_0x4cddab['id']);return getTicket(_0x3ab23a,_0x33b636,_0x4cddab,_0x53b2a2,_0x285c5f);})['then'](function(_0x37ea36){if(_0x37ea36){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x37ea36['id']);switch(_0x3ab23a[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x82de('0xb')](_0x82de('0x54'),_0x3ab23a[_0x82de('0xd')],_0x33b636['id'],_0x37ea36['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x4a'),_0x82de('0x55'));emit(util[_0x82de('0xb')]('user:%s',_0xdf39b6[_0x82de('0x11')]),'trigger:browser:url',{'uri':util[_0x82de('0xb')]('%s/agent/tickets/%s',_0x3ab23a['remoteUri'][_0x82de('0x56')]('/api/v2',''),_0x37ea36['id'])});break;default:logger[_0x82de('0x57')]('[QUEUE]',_0x82de('0x58'));}}})[_0x82de('0x59')](function(_0x103c14){logger[_0x82de('0x57')](_0x82de('0x5a'),util[_0x82de('0x5b')](_0x103c14,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x5c')]=function(_0x3459ca,_0x68f172,_0x9e98bd,_0x2ddaeb,_0x5b0a56,_0x393eeb,_0x5917b0){var _0x387099,_0x3606a3;_0x393eeb[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x393eeb['remoteUri']);_0x393eeb[_0x82de('0x48')]=intUtil['stripTrailingSlash'](_0x393eeb[_0x82de('0x48')]);if(_0x5917b0&&_0x5917b0[_0x82de('0x5d')]&&_0x5917b0[_0x82de('0x5d')]!==_0x82de('0x5e')){logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x60'));_0x68f172['recordingURL']=util[_0x82de('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x393eeb[_0x82de('0x48')],_0x68f172[_0x82de('0x4c')],md5(_0x68f172[_0x82de('0x4c')]));}headers[_0x82de('0x61')]=getAuth(_0x393eeb);return getUser(_0x393eeb,_0x2ddaeb[_0x82de('0x4e')])[_0x82de('0x16')](function(_0x53ac6d){_0x387099=_0x53ac6d;logger[_0x82de('0x17')]('The\x20User\x20ID\x20is:',_0x387099['id']);return getEndUser(_0x393eeb,_0x68f172['destcalleridname'],_0x68f172['destcalleridnum']);})[_0x82de('0x16')](function(_0x172af1){_0x3606a3=_0x172af1;logger[_0x82de('0x17')]('The\x20Enduser\x20ID\x20is:',_0x3606a3['id']);return getTicket(_0x393eeb,_0x387099,_0x3606a3,_0x9e98bd,_0x68f172);})[_0x82de('0x16')](function(_0x331f68){if(_0x331f68){logger['info'](_0x82de('0x62'),_0x331f68['id']);switch(_0x393eeb[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x63'));return request({'uri':util['format'](_0x82de('0x54'),_0x393eeb[_0x82de('0xd')],_0x387099['id'],_0x331f68['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x55'));emit(util[_0x82de('0xb')](_0x82de('0x64'),_0x2ddaeb[_0x82de('0x11')]),_0x82de('0x65'),{'uri':util[_0x82de('0xb')](_0x82de('0x66'),_0x393eeb[_0x82de('0xd')][_0x82de('0x56')]('/api/v2',''),_0x331f68['id'])});break;default:logger[_0x82de('0x57')](_0x82de('0x5f'),_0x82de('0x58'));}}})['catch'](function(_0x17336e){logger[_0x82de('0x57')](_0x82de('0x67'),util[_0x82de('0x5b')](_0x17336e,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x68')]=function(_0x1fee28,_0x16f183,_0x91eba9,_0xb72fba,_0x356f7a,_0x2aad4a){var _0x562b66,_0x1f4abd;_0x2aad4a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x2aad4a['remoteUri']);_0x2aad4a[_0x82de('0x48')]=intUtil[_0x82de('0x47')](_0x2aad4a[_0x82de('0x48')]);if(_0x356f7a&&_0x356f7a[_0x82de('0x49')]){logger['info']('['+_0x16f183[_0x82de('0x69')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x16f183[_0x82de('0x4d')]=util[_0x82de('0xb')](_0x82de('0x4b'),_0x2aad4a[_0x82de('0x48')],_0x16f183[_0x82de('0x4c')],md5(_0x16f183[_0x82de('0x4c')]));}else{_0x16f183[_0x82de('0x4d')]='';}headers[_0x82de('0x61')]=getAuth(_0x2aad4a);return getUser(_0x2aad4a)[_0x82de('0x16')](function(_0x498ace){_0x562b66=_0x498ace;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x562b66['id']);return getEndUser(_0x2aad4a,_0x16f183[_0x82de('0x50')],_0x16f183[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0x5dee7d){_0x1f4abd=_0x5dee7d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1f4abd['id']);return getTicket(_0x2aad4a,_0x562b66,_0x1f4abd,_0x91eba9,_0x16f183);})[_0x82de('0x16')](function(_0x435b04){if(_0x435b04){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x435b04['id']);}})[_0x82de('0x59')](function(_0x2987b8){logger[_0x82de('0x57')]('['+_0x16f183['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x82de('0x5b')](_0x2987b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff