// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x93fc=['serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','[OUTBOUND]','Authorization','email','destcalleridname','user:%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','forEach','includes','string','type','customField','nameField','toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash'];(function(_0x4f2d59,_0xf50d07){var _0x14eadc=function(_0x3f0742){while(--_0x3f0742){_0x4f2d59['push'](_0x4f2d59['shift']());}};_0x14eadc(++_0xf50d07);}(_0x93fc,0xf4));var _0xc93f=function(_0x14edc6,_0x221e84){_0x14edc6=_0x14edc6-0x0;var _0x5edfa3=_0x93fc[_0x14edc6];return _0x5edfa3;};'use strict';var _=require(_0xc93f('0x0'));var rp=require(_0xc93f('0x1'));var md5=require(_0xc93f('0x2'));var util=require(_0xc93f('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xc93f('0x4'));var logger=require(_0xc93f('0x5'))('zendesk');config['redis']=_[_0xc93f('0x6')](config[_0xc93f('0x7')],{'host':_0xc93f('0x8'),'port':0x18eb});var io=require(_0xc93f('0x9'))(new Redis(config[_0xc93f('0x7')]));function emit(_0x127af2,_0x4c8dc4,_0x33bf1b){io['to'](_0x127af2)['emit'](_0x4c8dc4,_0x33bf1b);}var headers={'Content-Type':'application/json','Accept':_0xc93f('0xa')};function getTicket(_0x164197,_0x42c319,_0x11c87c,_0x3ded03,_0xb337f0){logger[_0xc93f('0xb')](_0xc93f('0xc'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0xe'),_0x164197[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'ticket':_[_0xc93f('0x11')]({'requester_id':_0x11c87c['id'],'submitter_id':_0x42c319?_0x42c319['id']:undefined,'assignee_id':_0x42c319?_0x42c319['id']:undefined,'tags':getTags(_0x3ded03[_0xc93f('0x12')],'name'),'subject':intUtil[_0xc93f('0x13')](_0x3ded03[_0xc93f('0x14')],_0xb337f0,'\x20'),'description':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3ded03[_0xc93f('0x15')],_0xb337f0,'\x0a')}},getCustomFields(_0x3ded03[_0xc93f('0x16')],_0xb337f0))}})[_0xc93f('0x17')](function(_0x49cb61){logger[_0xc93f('0xb')](_0xc93f('0x18'));return _0x49cb61[_0xc93f('0x19')];});}function getUser(_0x556b1b,_0x1878e0){if(intUtil['validateEmail'](_0x1878e0)){logger['info'](_0xc93f('0x1a'),_0x1878e0);return request({'uri':util['format'](_0xc93f('0x1b'),_0x556b1b[_0xc93f('0xf')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x1878e0)}})[_0xc93f('0x17')](function(_0x14d210){if(_0x14d210['count']){logger[_0xc93f('0xb')](_0xc93f('0x1c'));return _[_0xc93f('0x1d')](_0x14d210['results'],{'email':_0x1878e0,'role':'agent'});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b[_0xc93f('0xf')])})[_0xc93f('0x17')](function(_0x2749f2){logger['info'](_0xc93f('0x20'));return _0x2749f2[_0xc93f('0x21')];});}});}else{logger[_0xc93f('0xb')](_0xc93f('0x1e'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1f'),_0x556b1b['remoteUri'])})['then'](function(_0x38c9de){logger[_0xc93f('0xb')](_0xc93f('0x20'));return _0x38c9de[_0xc93f('0x21')];});}}function getEndUser(_0x2c3409,_0x48dbc2,_0x50e56a){logger[_0xc93f('0xb')](_0xc93f('0x22'),_0x50e56a);return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x1b'),_0x2c3409['remoteUri']),'qs':{'query':util['format'](_0xc93f('0x23'),_0x50e56a)}})[_0xc93f('0x17')](function(_0x3c08c8){var _0x53ea9b;if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x3c08c8[_0xc93f('0x24')]=_['filter'](_0x3c08c8[_0xc93f('0x24')],{'suspended':![],'role':'end-user'});if(_0x3c08c8[_0xc93f('0x24')][_0xc93f('0x25')]){_0x53ea9b=_[_0xc93f('0x26')](_0x3c08c8['results']);}}if(_0x53ea9b){logger[_0xc93f('0xb')](_0xc93f('0x27'));return _0x53ea9b;}else{logger['info'](_0xc93f('0x28'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x29'),_0x2c3409[_0xc93f('0xf')]),'method':_0xc93f('0x10'),'body':{'user':{'role':'end-user','name':util[_0xc93f('0xd')](_0xc93f('0x2a'),_0x48dbc2||_0x50e56a),'phone':_0x50e56a}}})[_0xc93f('0x17')](function(_0x347682){logger[_0xc93f('0xb')]('Enduser\x20created.');return _0x347682[_0xc93f('0x21')];});}});}function getAuth(_0x43f7ba){var _0x1f57b4;if(_0x43f7ba[_0xc93f('0x2b')]==='password'){_0x1f57b4=util['format']('%s:%s',_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2d')]);}else if(_0x43f7ba['authType']==='token'){_0x1f57b4=util['format'](_0xc93f('0x2e'),_0x43f7ba[_0xc93f('0x2c')],_0x43f7ba[_0xc93f('0x2f')]);}return util['format'](_0xc93f('0x30'),new Buffer(_0x1f57b4)[_0xc93f('0x31')](_0xc93f('0x32')));}function request(_0x2efe77){logger['debug'](_0xc93f('0x33'),JSON[_0xc93f('0x34')](_0x2efe77));return rp(_[_0xc93f('0x6')](_0x2efe77,{'method':_0xc93f('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x367a96,_0x5a0f70){var _0x53034b=[];if(_0x367a96&&_0x367a96['length']>0x0){_0x53034b=_['map'](_0x367a96,_0x5a0f70);}return _0x53034b;}function getCustomFields(_0x178c05,_0x3ce26e){var _0x3516f7=[];var _0x57fca1={'custom_fields':[]};if(_0x178c05['length']>0x0){_[_0xc93f('0x36')](_0x178c05,function(_0x54bc62){if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62['nameField']&&!_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0x54bc62[_0xc93f('0x3b')][_0xc93f('0x3c')]()]=_0x54bc62['content'][_0xc93f('0x31')]();}else if(_[_0xc93f('0x37')]([_0xc93f('0x38'),'picklist'],_0x54bc62[_0xc93f('0x39')])&&_0x54bc62[_0xc93f('0x3d')]&&_0x54bc62[_0xc93f('0x3a')]){_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x54bc62[_0xc93f('0x40')][_0xc93f('0x31')]()});}else if(_0x54bc62['type']===_0xc93f('0x41')&&_0x54bc62[_0xc93f('0x42')]&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x42')]]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x42')]][_0xc93f('0x31')]()});}else if(_0x54bc62[_0xc93f('0x39')]==='customVariable'&&_0x54bc62[_0xc93f('0x43')]&&_0x54bc62[_0xc93f('0x43')]['name']&&_0x54bc62['idField']&&_0x54bc62[_0xc93f('0x3a')]){_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()]&&_0x57fca1[_0xc93f('0x3e')][_0xc93f('0x3f')]({'id':_0x54bc62[_0xc93f('0x3d')],'value':_0x3ce26e[_0x54bc62[_0xc93f('0x43')][_0xc93f('0x44')][_0xc93f('0x3c')]()][_0xc93f('0x31')]()});}});}return _0x57fca1;}exports[_0xc93f('0x45')]=function(_0x4ef7e9,_0x1e15b6,_0x14b10c,_0x411c6d,_0x47aeeb,_0x45b382){var _0x2c67f7,_0x353661;_0x45b382[_0xc93f('0xf')]=intUtil[_0xc93f('0x46')](_0x45b382['remoteUri']);_0x45b382[_0xc93f('0x47')]=intUtil['stripTrailingSlash'](_0x45b382[_0xc93f('0x47')]);if(_0x47aeeb&&_0x47aeeb[_0xc93f('0x48')]){logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x4a'));_0x1e15b6[_0xc93f('0x4b')]=util['format'](_0xc93f('0x4c'),_0x45b382['serverUrl'],_0x1e15b6[_0xc93f('0x4d')],md5(_0x1e15b6[_0xc93f('0x4d')]));}else{_0x1e15b6['recordingURL']='';}headers['Authorization']=getAuth(_0x45b382);return getUser(_0x45b382,_0x411c6d['email'])['then'](function(_0x231cdc){_0x2c67f7=_0x231cdc;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x2c67f7['id']);return getEndUser(_0x45b382,_0x1e15b6[_0xc93f('0x4f')],_0x1e15b6['calleridnum']);})[_0xc93f('0x17')](function(_0x1434f3){_0x353661=_0x1434f3;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x353661['id']);return getTicket(_0x45b382,_0x2c67f7,_0x353661,_0x14b10c,_0x1e15b6);})['then'](function(_0x50d6b9){if(_0x50d6b9){logger[_0xc93f('0xb')](_0xc93f('0x51'),_0x50d6b9['id']);switch(_0x45b382[_0xc93f('0x39')]){case _0xc93f('0x52'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x53'));return request({'uri':util[_0xc93f('0xd')](_0xc93f('0x54'),_0x45b382['remoteUri'],_0x2c67f7['id'],_0x50d6b9['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')](_0xc93f('0x49'),_0xc93f('0x56'));emit(util['format']('user:%s',_0x411c6d[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')](_0xc93f('0x58'),_0x45b382[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x50d6b9['id'])});break;default:logger[_0xc93f('0x5b')](_0xc93f('0x49'),_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x6a6672){logger[_0xc93f('0x5b')](_0xc93f('0x5e'),util[_0xc93f('0x5f')](_0x6a6672,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5bad2d,_0x57e5d8,_0x5712a2,_0x11d046,_0x4b3562,_0x4500ba,_0x2ee394){var _0xd5245e,_0x102083;_0x4500ba['remoteUri']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0xf')]);_0x4500ba['serverUrl']=intUtil[_0xc93f('0x46')](_0x4500ba[_0xc93f('0x47')]);if(_0x2ee394&&_0x2ee394['recordingFormat']&&_0x2ee394['recordingFormat']!=='none'){logger[_0xc93f('0xb')](_0xc93f('0x60'),'Recording\x20is\x20enabled!');_0x57e5d8[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x4500ba['serverUrl'],_0x57e5d8[_0xc93f('0x4d')],md5(_0x57e5d8[_0xc93f('0x4d')]));}headers[_0xc93f('0x61')]=getAuth(_0x4500ba);return getUser(_0x4500ba,_0x11d046[_0xc93f('0x62')])['then'](function(_0x1882fb){_0xd5245e=_0x1882fb;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0xd5245e['id']);return getEndUser(_0x4500ba,_0x57e5d8[_0xc93f('0x63')],_0x57e5d8['destcalleridnum']);})[_0xc93f('0x17')](function(_0xb3f806){_0x102083=_0xb3f806;logger[_0xc93f('0xb')]('The\x20Enduser\x20ID\x20is:',_0x102083['id']);return getTicket(_0x4500ba,_0xd5245e,_0x102083,_0x5712a2,_0x57e5d8);})['then'](function(_0x38d4dd){if(_0x38d4dd){logger['info'](_0xc93f('0x51'),_0x38d4dd['id']);switch(_0x4500ba[_0xc93f('0x39')]){case'integrationTab':logger[_0xc93f('0xb')]('[OUTBOUND]',_0xc93f('0x53'));return request({'uri':util['format'](_0xc93f('0x54'),_0x4500ba['remoteUri'],_0xd5245e['id'],_0x38d4dd['id']),'method':_0xc93f('0x10')});case _0xc93f('0x55'):logger[_0xc93f('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc93f('0xd')](_0xc93f('0x64'),_0x11d046[_0xc93f('0x44')]),_0xc93f('0x57'),{'uri':util[_0xc93f('0xd')]('%s/agent/tickets/%s',_0x4500ba[_0xc93f('0xf')][_0xc93f('0x59')](_0xc93f('0x5a'),''),_0x38d4dd['id'])});break;default:logger['error']('[OUTBOUND]',_0xc93f('0x5c'));}}})[_0xc93f('0x5d')](function(_0x31ed2a){logger[_0xc93f('0x5b')](_0xc93f('0x65'),util[_0xc93f('0x5f')](_0x31ed2a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x49fd85,_0x5a3c56,_0x8e4bd,_0x549c37,_0x5c3b2c,_0x430a61){var _0x116946,_0x3af78a;_0x430a61['remoteUri']=intUtil[_0xc93f('0x46')](_0x430a61[_0xc93f('0xf')]);_0x430a61[_0xc93f('0x47')]=intUtil[_0xc93f('0x46')](_0x430a61['serverUrl']);if(_0x5c3b2c&&_0x5c3b2c[_0xc93f('0x48')]){logger[_0xc93f('0xb')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']',_0xc93f('0x4a'));_0x5a3c56[_0xc93f('0x4b')]=util[_0xc93f('0xd')](_0xc93f('0x4c'),_0x430a61[_0xc93f('0x47')],_0x5a3c56[_0xc93f('0x4d')],md5(_0x5a3c56[_0xc93f('0x4d')]));}else{_0x5a3c56[_0xc93f('0x4b')]='';}headers[_0xc93f('0x61')]=getAuth(_0x430a61);return getUser(_0x430a61)[_0xc93f('0x17')](function(_0xf0b016){_0x116946=_0xf0b016;logger[_0xc93f('0xb')](_0xc93f('0x4e'),_0x116946['id']);return getEndUser(_0x430a61,_0x5a3c56[_0xc93f('0x4f')],_0x5a3c56[_0xc93f('0x67')]);})['then'](function(_0x4e9006){_0x3af78a=_0x4e9006;logger[_0xc93f('0xb')](_0xc93f('0x50'),_0x3af78a['id']);return getTicket(_0x430a61,_0x116946,_0x3af78a,_0x8e4bd,_0x5a3c56);})[_0xc93f('0x17')](function(_0x5e25c1){if(_0x5e25c1){logger[_0xc93f('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5e25c1['id']);}})[_0xc93f('0x5d')](function(_0x4603ee){logger[_0xc93f('0x5b')]('['+_0x5a3c56[_0xc93f('0x66')]['toUpperCase']()+']'+_0xc93f('0x68'),util[_0xc93f('0x5f')](_0x4603ee,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff