// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xea0a=['GET','map','forEach','string','nameField','toLowerCase','content','toString','idField','customField','variable','variableName','custom_fields','type','customVariable','Variable','push','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','format','POST','Tags','name','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','remoteUri','Searching\x20enduser\x20with\x20phone','length','first','end-user','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','Basic\x20%s','base64','debug','stringify'];(function(_0x5a79ba,_0x380948){var _0x572dbf=function(_0x265419){while(--_0x265419){_0x5a79ba['push'](_0x5a79ba['shift']());}};_0x572dbf(++_0x380948);}(_0xea0a,0x10f));var _0xaea0=function(_0x13c4a6,_0x4041d9){_0x13c4a6=_0x13c4a6-0x0;var _0x5b1eeb=_0xea0a[_0x13c4a6];return _0x5b1eeb;};'use strict';var _=require(_0xaea0('0x0'));var rp=require(_0xaea0('0x1'));var md5=require(_0xaea0('0x2'));var util=require(_0xaea0('0x3'));var Redis=require(_0xaea0('0x4'));var intUtil=require('./util');var config=require(_0xaea0('0x5'));var logger=require(_0xaea0('0x6'))(_0xaea0('0x7'));config[_0xaea0('0x8')]=_[_0xaea0('0x9')](config[_0xaea0('0x8')],{'host':_0xaea0('0xa'),'port':0x18eb});var io=require(_0xaea0('0xb'))(new Redis(config[_0xaea0('0x8')]));function emit(_0x1faa43,_0x12ac3e,_0x2265ed){io['to'](_0x1faa43)[_0xaea0('0xc')](_0x12ac3e,_0x2265ed);}var headers={'Content-Type':_0xaea0('0xd'),'Accept':'application/json'};function getTicket(_0x2cefd1,_0xab2519,_0x1ba4ad,_0x22b2cb,_0x48ba70){logger[_0xaea0('0xe')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xaea0('0xf')]('%s/tickets.json',_0x2cefd1['remoteUri']),'method':_0xaea0('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x1ba4ad['id'],'submitter_id':_0xab2519?_0xab2519['id']:undefined,'assignee_id':_0xab2519?_0xab2519['id']:undefined,'tags':getTags(_0x22b2cb[_0xaea0('0x11')],_0xaea0('0x12')),'subject':intUtil['getString'](_0x22b2cb[_0xaea0('0x13')],_0x48ba70,'\x20'),'description':intUtil[_0xaea0('0x14')](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a')}},getCustomFields(_0x22b2cb['Fields'],_0x48ba70))}})[_0xaea0('0x16')](function(_0x191702){logger[_0xaea0('0xe')](_0xaea0('0x17'));return _0x191702[_0xaea0('0x18')];});}function getUser(_0x2c3873,_0x142d52){if(intUtil[_0xaea0('0x19')](_0x142d52)){logger[_0xaea0('0xe')](_0xaea0('0x1a'),_0x142d52);return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x1b'),_0x2c3873['remoteUri']),'qs':{'query':util[_0xaea0('0xf')]('type:user\x20role:agent\x20email:%s',_0x142d52)}})[_0xaea0('0x16')](function(_0x599218){if(_0x599218[_0xaea0('0x1c')]){logger[_0xaea0('0xe')]('Agent\x20found!');return _[_0xaea0('0x1d')](_0x599218[_0xaea0('0x1e')],{'email':_0x142d52,'role':'agent'});}else{logger[_0xaea0('0xe')](_0xaea0('0x1f'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873['remoteUri'])})[_0xaea0('0x16')](function(_0x6091c7){logger[_0xaea0('0xe')](_0xaea0('0x21'));return _0x6091c7[_0xaea0('0x22')];});}});}else{logger[_0xaea0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873[_0xaea0('0x23')])})['then'](function(_0x526323){logger['info'](_0xaea0('0x21'));return _0x526323[_0xaea0('0x22')];});}}function getEndUser(_0x3ba09b,_0x5634ac,_0x40d1a2){logger[_0xaea0('0xe')](_0xaea0('0x24'),_0x40d1a2);return request({'uri':util['format'](_0xaea0('0x1b'),_0x3ba09b[_0xaea0('0x23')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x40d1a2)}})[_0xaea0('0x16')](function(_0x1c428d){var _0x699619;if(_0x1c428d['results'][_0xaea0('0x25')]){_0x1c428d[_0xaea0('0x1e')]=_['filter'](_0x1c428d['results'],{'suspended':![],'role':'end-user'});if(_0x1c428d[_0xaea0('0x1e')][_0xaea0('0x25')]){_0x699619=_[_0xaea0('0x26')](_0x1c428d[_0xaea0('0x1e')]);}}if(_0x699619){logger['info']('Enduser\x20found!');return _0x699619;}else{logger[_0xaea0('0xe')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaea0('0xf')]('%s/users.json',_0x3ba09b[_0xaea0('0x23')]),'method':_0xaea0('0x10'),'body':{'user':{'role':_0xaea0('0x27'),'name':util[_0xaea0('0xf')](_0xaea0('0x28'),_0x5634ac||_0x40d1a2),'phone':_0x40d1a2}}})[_0xaea0('0x16')](function(_0x35365c){logger[_0xaea0('0xe')](_0xaea0('0x29'));return _0x35365c[_0xaea0('0x22')];});}});}function getAuth(_0x52cd03){var _0x541509;if(_0x52cd03['authType']==='password'){_0x541509=util[_0xaea0('0xf')](_0xaea0('0x2a'),_0x52cd03['username'],_0x52cd03[_0xaea0('0x2b')]);}else if(_0x52cd03[_0xaea0('0x2c')]===_0xaea0('0x2d')){_0x541509=util['format']('%s/token:%s',_0x52cd03['username'],_0x52cd03[_0xaea0('0x2d')]);}return util[_0xaea0('0xf')](_0xaea0('0x2e'),new Buffer(_0x541509)['toString'](_0xaea0('0x2f')));}function request(_0x18e18f){logger[_0xaea0('0x30')]('[HTTP]',JSON[_0xaea0('0x31')](_0x18e18f));return rp(_[_0xaea0('0x9')](_0x18e18f,{'method':_0xaea0('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x1081c4,_0x19f2c3){var _0x44a496=[];if(_0x1081c4&&_0x1081c4[_0xaea0('0x25')]>0x0){_0x44a496=_[_0xaea0('0x33')](_0x1081c4,_0x19f2c3);}return _0x44a496;}function getCustomFields(_0x5e4566,_0x1a07e9){var _0x447934=[];var _0x569cce={'custom_fields':[]};if(_0x5e4566[_0xaea0('0x25')]>0x0){_[_0xaea0('0x34')](_0x5e4566,function(_0x15f9e1){if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x36')]&&!_0x15f9e1['customField']){_0x569cce[_0x15f9e1['nameField'][_0xaea0('0x37')]()]=_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]();}else if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x3a')]&&_0x15f9e1[_0xaea0('0x3b')]){_0x569cce['custom_fields']['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]()});}else if(_0x15f9e1['type']===_0xaea0('0x3c')&&_0x15f9e1[_0xaea0('0x3d')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x3d')]]&&_0x569cce[_0xaea0('0x3e')]['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1['variableName']][_0xaea0('0x39')]()});}else if(_0x15f9e1[_0xaea0('0x3f')]===_0xaea0('0x40')&&_0x15f9e1[_0xaea0('0x41')]&&_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()]&&_0x569cce[_0xaea0('0x3e')][_0xaea0('0x42')]({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()][_0xaea0('0x39')]()});}});}return _0x569cce;}exports[_0xaea0('0x43')]=function(_0x16f2b9,_0x525923,_0x2ec96d,_0x3b80c9,_0x331166,_0x38d945){var _0x2e5734,_0x1de274;_0x38d945[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x38d945['remoteUri']);_0x38d945['serverUrl']=intUtil['stripTrailingSlash'](_0x38d945['serverUrl']);if(_0x331166&&_0x331166[_0xaea0('0x45')]){logger['info'](_0xaea0('0x46'),_0xaea0('0x47'));_0x525923['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x38d945[_0xaea0('0x49')],_0x525923[_0xaea0('0x4a')],md5(_0x525923[_0xaea0('0x4a')]));}else{_0x525923[_0xaea0('0x4b')]='';}headers[_0xaea0('0x4c')]=getAuth(_0x38d945);return getUser(_0x38d945,_0x3b80c9[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0xe51cd7){_0x2e5734=_0xe51cd7;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x2e5734['id']);return getEndUser(_0x38d945,_0x525923[_0xaea0('0x4f')],_0x525923[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x2dacc2){_0x1de274=_0x2dacc2;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x1de274['id']);return getTicket(_0x38d945,_0x2e5734,_0x1de274,_0x2ec96d,_0x525923);})['then'](function(_0x43307b){if(_0x43307b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x43307b['id']);switch(_0x38d945[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')](_0xaea0('0x46'),_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x54'),_0x38d945[_0xaea0('0x23')],_0x2e5734['id'],_0x43307b['id']),'method':_0xaea0('0x10')});case _0xaea0('0x55'):logger[_0xaea0('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')](_0xaea0('0x56'),_0x3b80c9['name']),_0xaea0('0x57'),{'uri':util[_0xaea0('0xf')](_0xaea0('0x58'),_0x38d945[_0xaea0('0x23')]['replace']('/api/v2',''),_0x43307b['id'])});break;default:logger[_0xaea0('0x59')](_0xaea0('0x46'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xaea0('0x5a')](function(_0x3bc5d1){logger['error'](_0xaea0('0x5b'),util[_0xaea0('0x5c')](_0x3bc5d1,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1889fc,_0x44b7bb,_0x2e05e4,_0x3ea69c,_0x500fe3,_0x5a221f,_0x6473cb){var _0x551dcc,_0x220004;_0x5a221f[_0xaea0('0x23')]=intUtil['stripTrailingSlash'](_0x5a221f[_0xaea0('0x23')]);_0x5a221f[_0xaea0('0x49')]=intUtil[_0xaea0('0x44')](_0x5a221f[_0xaea0('0x49')]);if(_0x6473cb&&_0x6473cb['recordingFormat']&&_0x6473cb[_0xaea0('0x5d')]!==_0xaea0('0x5e')){logger[_0xaea0('0xe')](_0xaea0('0x5f'),_0xaea0('0x47'));_0x44b7bb['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x5a221f[_0xaea0('0x49')],_0x44b7bb[_0xaea0('0x4a')],md5(_0x44b7bb[_0xaea0('0x4a')]));}headers[_0xaea0('0x4c')]=getAuth(_0x5a221f);return getUser(_0x5a221f,_0x3ea69c[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0x350351){_0x551dcc=_0x350351;logger['info'](_0xaea0('0x4e'),_0x551dcc['id']);return getEndUser(_0x5a221f,_0x44b7bb[_0xaea0('0x60')],_0x44b7bb[_0xaea0('0x61')]);})[_0xaea0('0x16')](function(_0x48a705){_0x220004=_0x48a705;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x220004['id']);return getTicket(_0x5a221f,_0x551dcc,_0x220004,_0x2e05e4,_0x44b7bb);})[_0xaea0('0x16')](function(_0x3b1a2a){if(_0x3b1a2a){logger[_0xaea0('0xe')](_0xaea0('0x62'),_0x3b1a2a['id']);switch(_0x5a221f[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')]('[OUTBOUND]',_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5a221f[_0xaea0('0x23')],_0x551dcc['id'],_0x3b1a2a['id']),'method':'POST'});case _0xaea0('0x55'):logger[_0xaea0('0xe')](_0xaea0('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')]('user:%s',_0x3ea69c['name']),_0xaea0('0x57'),{'uri':util['format'](_0xaea0('0x58'),_0x5a221f[_0xaea0('0x23')][_0xaea0('0x63')](_0xaea0('0x64'),''),_0x3b1a2a['id'])});break;default:logger['error']('[OUTBOUND]',_0xaea0('0x65'));}}})['catch'](function(_0x5e89f2){logger[_0xaea0('0x59')](_0xaea0('0x66'),util[_0xaea0('0x5c')](_0x5e89f2,{'showHidden':!![],'depth':null}));});};exports[_0xaea0('0x67')]=function(_0x20b323,_0x44d5d4,_0x506496,_0x164bd8,_0x353190,_0x1b705e){var _0x580fa7,_0x526b34;_0x1b705e[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x23')]);_0x1b705e['serverUrl']=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x49')]);if(_0x353190&&_0x353190[_0xaea0('0x45')]){logger[_0xaea0('0xe')]('['+_0x44d5d4[_0xaea0('0x68')]['toUpperCase']()+']',_0xaea0('0x47'));_0x44d5d4[_0xaea0('0x4b')]=util[_0xaea0('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b705e[_0xaea0('0x49')],_0x44d5d4['uniqueid'],md5(_0x44d5d4[_0xaea0('0x4a')]));}else{_0x44d5d4[_0xaea0('0x4b')]='';}headers['Authorization']=getAuth(_0x1b705e);return getUser(_0x1b705e)[_0xaea0('0x16')](function(_0x268e38){_0x580fa7=_0x268e38;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x580fa7['id']);return getEndUser(_0x1b705e,_0x44d5d4[_0xaea0('0x4f')],_0x44d5d4[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x826691){_0x526b34=_0x826691;logger['info'](_0xaea0('0x51'),_0x526b34['id']);return getTicket(_0x1b705e,_0x580fa7,_0x526b34,_0x506496,_0x44d5d4);})[_0xaea0('0x16')](function(_0xc94952){if(_0xc94952){logger['info']('The\x20Ticket\x20ID\x20is:',_0xc94952['id']);}})[_0xaea0('0x5a')](function(_0x4474ba){logger[_0xaea0('0x59')]('['+_0x44d5d4[_0xaea0('0x68')][_0xaea0('0x69')]()+']'+_0xaea0('0x6a'),util[_0xaea0('0x5c')](_0x4474ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff