// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0c9=['replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','application/json','format','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','GET','map','forEach','type','string','customField','content','push','variable','variableName','idField','customVariable','Variable','custom_fields','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','name','%s/agent/tickets/%s'];(function(_0x465028,_0x4570ac){var _0xb783d4=function(_0x5458c5){while(--_0x5458c5){_0x465028['push'](_0x465028['shift']());}};_0xb783d4(++_0x4570ac);}(_0xa0c9,0xf0));var _0x9a0c=function(_0xc42ffd,_0x5da648){_0xc42ffd=_0xc42ffd-0x0;var _0x19dc3=_0xa0c9[_0xc42ffd];return _0x19dc3;};'use strict';var _=require(_0x9a0c('0x0'));var rp=require(_0x9a0c('0x1'));var md5=require('md5');var util=require(_0x9a0c('0x2'));var Redis=require(_0x9a0c('0x3'));var intUtil=require(_0x9a0c('0x4'));var config=require(_0x9a0c('0x5'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x9a0c('0x6')](config[_0x9a0c('0x7')],{'host':_0x9a0c('0x8'),'port':0x18eb});var io=require(_0x9a0c('0x9'))(new Redis(config[_0x9a0c('0x7')]));function emit(_0x22e76e,_0x1e9bf8,_0x3b13fb){io['to'](_0x22e76e)[_0x9a0c('0xa')](_0x1e9bf8,_0x3b13fb);}var headers={'Content-Type':_0x9a0c('0xb'),'Accept':_0x9a0c('0xb')};function getTicket(_0x57666b,_0xcaee47,_0x2e9451,_0x5ba599,_0x2201de){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0x9a0c('0xc')]('%s/tickets.json',_0x57666b[_0x9a0c('0xd')]),'method':_0x9a0c('0xe'),'body':{'ticket':_[_0x9a0c('0xf')]({'requester_id':_0x2e9451['id'],'submitter_id':_0xcaee47?_0xcaee47['id']:undefined,'assignee_id':_0xcaee47?_0xcaee47['id']:undefined,'tags':getTags(_0x5ba599[_0x9a0c('0x10')],'name'),'subject':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x12')],_0x2201de,'\x20'),'description':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a')}},getCustomFields(_0x5ba599[_0x9a0c('0x14')],_0x2201de))}})[_0x9a0c('0x15')](function(_0x24f461){logger[_0x9a0c('0x16')]('Ticket\x20created!');return _0x24f461[_0x9a0c('0x17')];});}function getUser(_0x88e8b4,_0x33fb73){if(intUtil[_0x9a0c('0x18')](_0x33fb73)){logger[_0x9a0c('0x16')](_0x9a0c('0x19'),_0x33fb73);return request({'uri':util['format'](_0x9a0c('0x1a'),_0x88e8b4[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x1b'),_0x33fb73)}})['then'](function(_0x1cc22f){if(_0x1cc22f[_0x9a0c('0x1c')]){logger[_0x9a0c('0x16')](_0x9a0c('0x1d'));return _[_0x9a0c('0x1e')](_0x1cc22f[_0x9a0c('0x1f')],{'email':_0x33fb73,'role':_0x9a0c('0x20')});}else{logger[_0x9a0c('0x16')](_0x9a0c('0x21'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x484cad){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x484cad['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x1da882){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x1da882['user'];});}}function getEndUser(_0x47e6fd,_0x59d2e9,_0x84c7b7){logger[_0x9a0c('0x16')](_0x9a0c('0x24'),_0x84c7b7);return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x1a'),_0x47e6fd[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x25'),_0x84c7b7)}})[_0x9a0c('0x15')](function(_0x4e967d){var _0x113b6e;if(_0x4e967d[_0x9a0c('0x1f')]['length']){_0x4e967d['results']=_[_0x9a0c('0x26')](_0x4e967d[_0x9a0c('0x1f')],{'suspended':![],'role':'end-user'});if(_0x4e967d[_0x9a0c('0x1f')][_0x9a0c('0x27')]){_0x113b6e=_[_0x9a0c('0x28')](_0x4e967d['results']);}}if(_0x113b6e){logger[_0x9a0c('0x16')](_0x9a0c('0x29'));return _0x113b6e;}else{logger[_0x9a0c('0x16')](_0x9a0c('0x2a'));return request({'uri':util['format'](_0x9a0c('0x2b'),_0x47e6fd['remoteUri']),'method':'POST','body':{'user':{'role':_0x9a0c('0x2c'),'name':util['format'](_0x9a0c('0x2d'),_0x59d2e9||_0x84c7b7),'phone':_0x84c7b7}}})[_0x9a0c('0x15')](function(_0x251491){logger['info'](_0x9a0c('0x2e'));return _0x251491['user'];});}});}function getAuth(_0x1fe360){var _0x15e6bf;if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x30')){_0x15e6bf=util[_0x9a0c('0xc')]('%s:%s',_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x30')]);}else if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x32')){_0x15e6bf=util['format'](_0x9a0c('0x33'),_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x32')]);}return util['format'](_0x9a0c('0x34'),new Buffer(_0x15e6bf)[_0x9a0c('0x35')]('base64'));}function request(_0x272edf){logger['debug'](_0x9a0c('0x36'),JSON['stringify'](_0x272edf));return rp(_[_0x9a0c('0x6')](_0x272edf,{'method':_0x9a0c('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2bd83a,_0x425450){var _0x4d9690=[];if(_0x2bd83a&&_0x2bd83a[_0x9a0c('0x27')]>0x0){_0x4d9690=_[_0x9a0c('0x38')](_0x2bd83a,_0x425450);}return _0x4d9690;}function getCustomFields(_0x5a4aa7,_0x12998b){var _0x4fee83=[];var _0x4b7c17={'custom_fields':[]};if(_0x5a4aa7[_0x9a0c('0x27')]>0x0){_[_0x9a0c('0x39')](_0x5a4aa7,function(_0x51fd1d){if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3b')&&_0x51fd1d['nameField']&&!_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17[_0x51fd1d['nameField']['toLowerCase']()]=_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]();}else if(_0x51fd1d['type']===_0x9a0c('0x3b')&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d['idField'],'value':_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3f')&&_0x51fd1d[_0x9a0c('0x40')]&&_0x51fd1d['idField']&&_0x51fd1d['customField']){_0x12998b[_0x51fd1d[_0x9a0c('0x40')]]&&_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x40')]][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x42')&&_0x51fd1d[_0x9a0c('0x43')]&&_0x51fd1d[_0x9a0c('0x43')]['name']&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x12998b[_0x51fd1d['Variable']['name']['toLowerCase']()]&&_0x4b7c17[_0x9a0c('0x44')][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x43')]['name'][_0x9a0c('0x45')]()]['toString']()});}});}return _0x4b7c17;}exports[_0x9a0c('0x46')]=function(_0x42f093,_0xdf6a93,_0x307735,_0x2d168f,_0x23e391,_0x4ef6fa){var _0x10e195,_0x540695;_0x4ef6fa['remoteUri']=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0xd')]);_0x4ef6fa[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0x48')]);if(_0x23e391&&_0x23e391[_0x9a0c('0x49')]){logger['info'](_0x9a0c('0x4a'),_0x9a0c('0x4b'));_0xdf6a93[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4ef6fa[_0x9a0c('0x48')],_0xdf6a93[_0x9a0c('0x4e')],md5(_0xdf6a93[_0x9a0c('0x4e')]));}else{_0xdf6a93[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x4ef6fa);return getUser(_0x4ef6fa,_0x2d168f[_0x9a0c('0x50')])['then'](function(_0x5dbc33){_0x10e195=_0x5dbc33;logger[_0x9a0c('0x16')]('The\x20User\x20ID\x20is:',_0x10e195['id']);return getEndUser(_0x4ef6fa,_0xdf6a93[_0x9a0c('0x51')],_0xdf6a93[_0x9a0c('0x52')]);})[_0x9a0c('0x15')](function(_0x18cd36){_0x540695=_0x18cd36;logger[_0x9a0c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x540695['id']);return getTicket(_0x4ef6fa,_0x10e195,_0x540695,_0x307735,_0xdf6a93);})['then'](function(_0x3e5226){if(_0x3e5226){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x3e5226['id']);switch(_0x4ef6fa['type']){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4ef6fa['remoteUri'],_0x10e195['id'],_0x3e5226['id']),'method':_0x9a0c('0xe')});case'newTab':logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x2d168f[_0x9a0c('0x58')]),'trigger:browser:url',{'uri':util[_0x9a0c('0xc')](_0x9a0c('0x59'),_0x4ef6fa[_0x9a0c('0xd')][_0x9a0c('0x5a')]('/api/v2',''),_0x3e5226['id'])});break;default:logger[_0x9a0c('0x5b')]('[QUEUE]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x24f40a){logger[_0x9a0c('0x5b')](_0x9a0c('0x5e'),util[_0x9a0c('0x5f')](_0x24f40a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x10cc3a,_0x2bfe73,_0xa703ff,_0x5c46d4,_0x5173d4,_0x4e9fc6,_0x1ced12){var _0x538939,_0x56f96c;_0x4e9fc6[_0x9a0c('0xd')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0xd')]);_0x4e9fc6[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0x48')]);if(_0x1ced12&&_0x1ced12[_0x9a0c('0x60')]&&_0x1ced12['recordingFormat']!==_0x9a0c('0x61')){logger[_0x9a0c('0x16')](_0x9a0c('0x62'),'Recording\x20is\x20enabled!');_0x2bfe73[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4e9fc6[_0x9a0c('0x48')],_0x2bfe73[_0x9a0c('0x4e')],md5(_0x2bfe73[_0x9a0c('0x4e')]));}headers['Authorization']=getAuth(_0x4e9fc6);return getUser(_0x4e9fc6,_0x5c46d4[_0x9a0c('0x50')])['then'](function(_0xe179bb){_0x538939=_0xe179bb;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x538939['id']);return getEndUser(_0x4e9fc6,_0x2bfe73['destcalleridname'],_0x2bfe73[_0x9a0c('0x64')]);})[_0x9a0c('0x15')](function(_0x5a5625){_0x56f96c=_0x5a5625;logger[_0x9a0c('0x16')](_0x9a0c('0x65'),_0x56f96c['id']);return getTicket(_0x4e9fc6,_0x538939,_0x56f96c,_0xa703ff,_0x2bfe73);})[_0x9a0c('0x15')](function(_0xac7b9a){if(_0xac7b9a){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0xac7b9a['id']);switch(_0x4e9fc6[_0x9a0c('0x3a')]){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4e9fc6['remoteUri'],_0x538939['id'],_0xac7b9a['id']),'method':_0x9a0c('0xe')});case _0x9a0c('0x66'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x67'));emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x5c46d4[_0x9a0c('0x58')]),_0x9a0c('0x68'),{'uri':util[_0x9a0c('0xc')]('%s/agent/tickets/%s',_0x4e9fc6['remoteUri'][_0x9a0c('0x5a')](_0x9a0c('0x69'),''),_0xac7b9a['id'])});break;default:logger[_0x9a0c('0x5b')]('[OUTBOUND]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x385ceb){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x385ceb,{'showHidden':!![],'depth':null}));});};exports[_0x9a0c('0x6a')]=function(_0x365829,_0xe48f8c,_0x16fecf,_0x25823a,_0xc92f3,_0x51d4da){var _0x4618c0,_0x2dc6e6;_0x51d4da['remoteUri']=intUtil[_0x9a0c('0x47')](_0x51d4da[_0x9a0c('0xd')]);_0x51d4da[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x51d4da['serverUrl']);if(_0xc92f3&&_0xc92f3[_0x9a0c('0x49')]){logger[_0x9a0c('0x16')]('['+_0xe48f8c['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0xe48f8c[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x51d4da[_0x9a0c('0x48')],_0xe48f8c[_0x9a0c('0x4e')],md5(_0xe48f8c[_0x9a0c('0x4e')]));}else{_0xe48f8c[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x51d4da);return getUser(_0x51d4da)[_0x9a0c('0x15')](function(_0x2bd49d){_0x4618c0=_0x2bd49d;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x4618c0['id']);return getEndUser(_0x51d4da,_0xe48f8c[_0x9a0c('0x51')],_0xe48f8c['calleridnum']);})['then'](function(_0x2f4364){_0x2dc6e6=_0x2f4364;logger['info'](_0x9a0c('0x65'),_0x2dc6e6['id']);return getTicket(_0x51d4da,_0x4618c0,_0x2dc6e6,_0x16fecf,_0xe48f8c);})[_0x9a0c('0x15')](function(_0x5bba4d){if(_0x5bba4d){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x5bba4d['id']);}})[_0x9a0c('0x5d')](function(_0x3d6426){logger[_0x9a0c('0x5b')]('['+_0xe48f8c[_0x9a0c('0x6b')][_0x9a0c('0x6c')]()+']'+_0x9a0c('0x6d'),util[_0x9a0c('0x5f')](_0x3d6426,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff