// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1652=['forEach','picklist','nameField','customField','toLowerCase','content','string','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','toString','base64','debug','stringify','map'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0x1652,0x174));var _0x2165=function(_0x110ea8,_0xacb6fa){_0x110ea8=_0x110ea8-0x0;var _0x4073cf=_0x1652[_0x110ea8];return _0x4073cf;};'use strict';var _=require(_0x2165('0x0'));var rp=require(_0x2165('0x1'));var md5=require(_0x2165('0x2'));var util=require(_0x2165('0x3'));var Redis=require(_0x2165('0x4'));var intUtil=require(_0x2165('0x5'));var config=require(_0x2165('0x6'));var logger=require(_0x2165('0x7'))(_0x2165('0x8'));config[_0x2165('0x9')]=_[_0x2165('0xa')](config[_0x2165('0x9')],{'host':_0x2165('0xb'),'port':0x18eb});var io=require(_0x2165('0xc'))(new Redis(config[_0x2165('0x9')]));function emit(_0x38153d,_0x151733,_0x22f17b){io['to'](_0x38153d)['emit'](_0x151733,_0x22f17b);}var headers={'Content-Type':_0x2165('0xd'),'Accept':_0x2165('0xd')};function getTicket(_0x54fb9a,_0x1711cd,_0x2907d8,_0x456cc9,_0x4b4130){logger[_0x2165('0xe')](_0x2165('0xf'));return request({'uri':util[_0x2165('0x10')]('%s/tickets.json',_0x54fb9a[_0x2165('0x11')]),'method':_0x2165('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x2907d8['id'],'submitter_id':_0x1711cd?_0x1711cd['id']:undefined,'assignee_id':_0x1711cd?_0x1711cd['id']:undefined,'tags':getTags(_0x456cc9[_0x2165('0x13')],_0x2165('0x14')),'subject':intUtil[_0x2165('0x15')](_0x456cc9[_0x2165('0x16')],_0x4b4130,'\x20'),'description':intUtil[_0x2165('0x15')](_0x456cc9[_0x2165('0x17')],_0x4b4130,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x456cc9[_0x2165('0x17')],_0x4b4130,'\x0a')}},getCustomFields(_0x456cc9[_0x2165('0x18')],_0x4b4130))}})['then'](function(_0x25b55d){logger['info'](_0x2165('0x19'));return _0x25b55d['ticket'];});}function getUser(_0x4d68a1,_0x5ebdb0){if(intUtil[_0x2165('0x1a')](_0x5ebdb0)){logger[_0x2165('0xe')]('Getting\x20agent\x20with\x20email',_0x5ebdb0);return request({'uri':util[_0x2165('0x10')]('%s/search.json',_0x4d68a1[_0x2165('0x11')]),'qs':{'query':util['format'](_0x2165('0x1b'),_0x5ebdb0)}})[_0x2165('0x1c')](function(_0x26e37b){if(_0x26e37b[_0x2165('0x1d')]){logger[_0x2165('0xe')]('Agent\x20found!');return _[_0x2165('0x1e')](_0x26e37b[_0x2165('0x1f')],{'email':_0x5ebdb0,'role':_0x2165('0x20')});}else{logger[_0x2165('0xe')](_0x2165('0x21'));return request({'uri':util[_0x2165('0x10')]('%s/users/me.json',_0x4d68a1[_0x2165('0x11')])})[_0x2165('0x1c')](function(_0x4bdee0){logger['info'](_0x2165('0x22'));return _0x4bdee0['user'];});}});}else{logger[_0x2165('0xe')](_0x2165('0x21'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x23'),_0x4d68a1[_0x2165('0x11')])})[_0x2165('0x1c')](function(_0x1da019){logger['info'](_0x2165('0x22'));return _0x1da019[_0x2165('0x24')];});}}function getEndUser(_0x40fe26,_0x400333,_0x5146ba){logger['info'](_0x2165('0x25'),_0x5146ba);return request({'uri':util[_0x2165('0x10')]('%s/search.json',_0x40fe26['remoteUri']),'qs':{'query':util[_0x2165('0x10')](_0x2165('0x26'),_0x5146ba)}})['then'](function(_0xdb6f){var _0x4b24c2;if(_0xdb6f[_0x2165('0x1f')][_0x2165('0x27')]){_0xdb6f[_0x2165('0x1f')]=_['filter'](_0xdb6f['results'],{'suspended':![],'role':_0x2165('0x28')});if(_0xdb6f[_0x2165('0x1f')][_0x2165('0x27')]){_0x4b24c2=_[_0x2165('0x29')](_0xdb6f['results']);}}if(_0x4b24c2){logger['info'](_0x2165('0x2a'));return _0x4b24c2;}else{logger['info'](_0x2165('0x2b'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x2c'),_0x40fe26[_0x2165('0x11')]),'method':_0x2165('0x12'),'body':{'user':{'role':_0x2165('0x28'),'name':util[_0x2165('0x10')](_0x2165('0x2d'),_0x400333||_0x5146ba),'phone':_0x5146ba}}})['then'](function(_0x123432){logger[_0x2165('0xe')](_0x2165('0x2e'));return _0x123432[_0x2165('0x24')];});}});}function getAuth(_0x52a477){var _0x2cc950;if(_0x52a477['authType']===_0x2165('0x2f')){_0x2cc950=util[_0x2165('0x10')](_0x2165('0x30'),_0x52a477['username'],_0x52a477[_0x2165('0x2f')]);}else if(_0x52a477[_0x2165('0x31')]===_0x2165('0x32')){_0x2cc950=util[_0x2165('0x10')]('%s/token:%s',_0x52a477['username'],_0x52a477[_0x2165('0x32')]);}return util[_0x2165('0x10')]('Basic\x20%s',new Buffer(_0x2cc950)[_0x2165('0x33')](_0x2165('0x34')));}function request(_0x260c83){logger[_0x2165('0x35')]('[HTTP]',JSON[_0x2165('0x36')](_0x260c83));return rp(_[_0x2165('0xa')](_0x260c83,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3908dd,_0xe0171b){var _0x9fa8bb=[];if(_0x3908dd&&_0x3908dd[_0x2165('0x27')]>0x0){_0x9fa8bb=_[_0x2165('0x37')](_0x3908dd,_0xe0171b);}return _0x9fa8bb;}function getCustomFields(_0x4cf4dc,_0x3b1876){var _0x498666=[];var _0xef4a44={'custom_fields':[]};if(_0x4cf4dc['length']>0x0){_[_0x2165('0x38')](_0x4cf4dc,function(_0xe1bf7d){if(_['includes'](['string',_0x2165('0x39')],_0xe1bf7d['type'])&&_0xe1bf7d[_0x2165('0x3a')]&&!_0xe1bf7d[_0x2165('0x3b')]){_0xef4a44[_0xe1bf7d[_0x2165('0x3a')][_0x2165('0x3c')]()]=_0xe1bf7d[_0x2165('0x3d')][_0x2165('0x33')]();}else if(_['includes']([_0x2165('0x3e'),'picklist'],_0xe1bf7d[_0x2165('0x3f')])&&_0xe1bf7d[_0x2165('0x40')]&&_0xe1bf7d[_0x2165('0x3b')]){_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d[_0x2165('0x40')],'value':_0xe1bf7d['content'][_0x2165('0x33')]()});}else if(_0xe1bf7d[_0x2165('0x3f')]===_0x2165('0x43')&&_0xe1bf7d[_0x2165('0x44')]&&_0xe1bf7d[_0x2165('0x40')]&&_0xe1bf7d[_0x2165('0x3b')]){_0x3b1876[_0xe1bf7d[_0x2165('0x44')]]&&_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d['idField'],'value':_0x3b1876[_0xe1bf7d[_0x2165('0x44')]][_0x2165('0x33')]()});}else if(_0xe1bf7d['type']===_0x2165('0x45')&&_0xe1bf7d['Variable']&&_0xe1bf7d['Variable'][_0x2165('0x14')]&&_0xe1bf7d['idField']&&_0xe1bf7d[_0x2165('0x3b')]){_0x3b1876[_0xe1bf7d[_0x2165('0x46')]['name']['toLowerCase']()]&&_0xef4a44[_0x2165('0x41')][_0x2165('0x42')]({'id':_0xe1bf7d[_0x2165('0x40')],'value':_0x3b1876[_0xe1bf7d[_0x2165('0x46')][_0x2165('0x14')][_0x2165('0x3c')]()][_0x2165('0x33')]()});}});}return _0xef4a44;}exports[_0x2165('0x47')]=function(_0x2fce0a,_0x535656,_0x45e95b,_0x2b4e58,_0x173591,_0x574845){var _0x5c4aa,_0x4b53d5;_0x574845[_0x2165('0x11')]=intUtil['stripTrailingSlash'](_0x574845[_0x2165('0x11')]);_0x574845['serverUrl']=intUtil[_0x2165('0x48')](_0x574845[_0x2165('0x49')]);if(_0x173591&&_0x173591['monitor_format']){logger[_0x2165('0xe')](_0x2165('0x4a'),_0x2165('0x4b'));_0x535656[_0x2165('0x4c')]=util['format'](_0x2165('0x4d'),_0x574845[_0x2165('0x49')],_0x535656[_0x2165('0x4e')],md5(_0x535656[_0x2165('0x4e')]));}else{_0x535656[_0x2165('0x4c')]='';}headers[_0x2165('0x4f')]=getAuth(_0x574845);return getUser(_0x574845,_0x2b4e58['email'])['then'](function(_0x5bd1a3){_0x5c4aa=_0x5bd1a3;logger[_0x2165('0xe')](_0x2165('0x50'),_0x5c4aa['id']);return getEndUser(_0x574845,_0x535656[_0x2165('0x51')],_0x535656['calleridnum']);})[_0x2165('0x1c')](function(_0x1456dc){_0x4b53d5=_0x1456dc;logger[_0x2165('0xe')](_0x2165('0x52'),_0x4b53d5['id']);return getTicket(_0x574845,_0x5c4aa,_0x4b53d5,_0x45e95b,_0x535656);})[_0x2165('0x1c')](function(_0x4a3de2){if(_0x4a3de2){logger[_0x2165('0xe')](_0x2165('0x53'),_0x4a3de2['id']);switch(_0x574845[_0x2165('0x3f')]){case'integrationTab':logger['info'](_0x2165('0x4a'),_0x2165('0x54'));return request({'uri':util['format'](_0x2165('0x55'),_0x574845[_0x2165('0x11')],_0x5c4aa['id'],_0x4a3de2['id']),'method':_0x2165('0x12')});case _0x2165('0x56'):logger['info']('[QUEUE]',_0x2165('0x57'));emit(util['format'](_0x2165('0x58'),_0x2b4e58[_0x2165('0x14')]),_0x2165('0x59'),{'uri':util[_0x2165('0x10')](_0x2165('0x5a'),_0x574845[_0x2165('0x11')][_0x2165('0x5b')](_0x2165('0x5c'),''),_0x4a3de2['id'])});break;default:logger[_0x2165('0x5d')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x2165('0x5e')](function(_0xff47c5){logger[_0x2165('0x5d')](_0x2165('0x5f'),util[_0x2165('0x60')](_0xff47c5,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x294f1f,_0x51ee79,_0xf151a3,_0x2365dd,_0x32ead0,_0x338632,_0x45493c){var _0x580a30,_0x30e070;_0x338632['remoteUri']=intUtil['stripTrailingSlash'](_0x338632[_0x2165('0x11')]);_0x338632[_0x2165('0x49')]=intUtil[_0x2165('0x48')](_0x338632['serverUrl']);if(_0x45493c&&_0x45493c['recordingFormat']&&_0x45493c[_0x2165('0x61')]!==_0x2165('0x62')){logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x4b'));_0x51ee79[_0x2165('0x4c')]=util[_0x2165('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x338632[_0x2165('0x49')],_0x51ee79[_0x2165('0x4e')],md5(_0x51ee79[_0x2165('0x4e')]));}headers[_0x2165('0x4f')]=getAuth(_0x338632);return getUser(_0x338632,_0x2365dd['email'])[_0x2165('0x1c')](function(_0x24ad68){_0x580a30=_0x24ad68;logger['info']('The\x20User\x20ID\x20is:',_0x580a30['id']);return getEndUser(_0x338632,_0x51ee79[_0x2165('0x64')],_0x51ee79['destcalleridnum']);})['then'](function(_0x23ea83){_0x30e070=_0x23ea83;logger[_0x2165('0xe')](_0x2165('0x52'),_0x30e070['id']);return getTicket(_0x338632,_0x580a30,_0x30e070,_0xf151a3,_0x51ee79);})[_0x2165('0x1c')](function(_0x8d1718){if(_0x8d1718){logger[_0x2165('0xe')](_0x2165('0x53'),_0x8d1718['id']);switch(_0x338632[_0x2165('0x3f')]){case _0x2165('0x65'):logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x54'));return request({'uri':util[_0x2165('0x10')](_0x2165('0x55'),_0x338632['remoteUri'],_0x580a30['id'],_0x8d1718['id']),'method':'POST'});case _0x2165('0x56'):logger[_0x2165('0xe')](_0x2165('0x63'),_0x2165('0x57'));emit(util[_0x2165('0x10')]('user:%s',_0x2365dd['name']),_0x2165('0x59'),{'uri':util[_0x2165('0x10')](_0x2165('0x5a'),_0x338632[_0x2165('0x11')][_0x2165('0x5b')](_0x2165('0x5c'),''),_0x8d1718['id'])});break;default:logger['error'](_0x2165('0x63'),_0x2165('0x66'));}}})[_0x2165('0x5e')](function(_0x5945ba){logger[_0x2165('0x5d')](_0x2165('0x67'),util[_0x2165('0x60')](_0x5945ba,{'showHidden':!![],'depth':null}));});};exports[_0x2165('0x68')]=function(_0x5adb69,_0x3a43da,_0xc74eb6,_0x257f75,_0x50ff16,_0x47030e){var _0x56888e,_0x4e4631;_0x47030e[_0x2165('0x11')]=intUtil[_0x2165('0x48')](_0x47030e[_0x2165('0x11')]);_0x47030e['serverUrl']=intUtil[_0x2165('0x48')](_0x47030e[_0x2165('0x49')]);if(_0x50ff16&&_0x50ff16['monitor_format']){logger[_0x2165('0xe')]('['+_0x3a43da[_0x2165('0x69')]['toUpperCase']()+']',_0x2165('0x4b'));_0x3a43da[_0x2165('0x4c')]=util[_0x2165('0x10')](_0x2165('0x4d'),_0x47030e[_0x2165('0x49')],_0x3a43da[_0x2165('0x4e')],md5(_0x3a43da[_0x2165('0x4e')]));}else{_0x3a43da['recordingURL']='';}headers[_0x2165('0x4f')]=getAuth(_0x47030e);return getUser(_0x47030e)[_0x2165('0x1c')](function(_0x57efab){_0x56888e=_0x57efab;logger[_0x2165('0xe')]('The\x20User\x20ID\x20is:',_0x56888e['id']);return getEndUser(_0x47030e,_0x3a43da[_0x2165('0x51')],_0x3a43da['calleridnum']);})[_0x2165('0x1c')](function(_0x20a1ff){_0x4e4631=_0x20a1ff;logger[_0x2165('0xe')](_0x2165('0x52'),_0x4e4631['id']);return getTicket(_0x47030e,_0x56888e,_0x4e4631,_0xc74eb6,_0x3a43da);})[_0x2165('0x1c')](function(_0xa17016){if(_0xa17016){logger[_0x2165('0xe')](_0x2165('0x53'),_0xa17016['id']);}})[_0x2165('0x5e')](function(_0xfc4f3f){logger[_0x2165('0x5d')]('['+_0x3a43da['lastevent']['toUpperCase']()+']'+_0x2165('0x6a'),util[_0x2165('0x60')](_0xfc4f3f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff