// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0965=['results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','toString','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname','request-promise','util','ioredis','../../../../config/environment','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find'];(function(_0x3f6e68,_0x53142a){var _0x234f16=function(_0x4e3b50){while(--_0x4e3b50){_0x3f6e68['push'](_0x3f6e68['shift']());}};_0x234f16(++_0x53142a);}(_0x0965,0xb4));var _0x5096=function(_0x16037f,_0x375f3b){_0x16037f=_0x16037f-0x0;var _0x569806=_0x0965[_0x16037f];return _0x569806;};'use strict';var _=require('lodash');var rp=require(_0x5096('0x0'));var md5=require('md5');var util=require(_0x5096('0x1'));var Redis=require(_0x5096('0x2'));var intUtil=require('./util');var config=require(_0x5096('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x5096('0x4')]=_['defaults'](config[_0x5096('0x4')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x842dcd,_0x195660,_0x50bfea){io['to'](_0x842dcd)[_0x5096('0x5')](_0x195660,_0x50bfea);}var headers={'Content-Type':_0x5096('0x6'),'Accept':'application/json'};function getTicket(_0xd697d6,_0x5f311f,_0x3a8812,_0x55facb,_0xb65175){logger[_0x5096('0x7')](_0x5096('0x8'));return request({'uri':util['format'](_0x5096('0x9'),_0xd697d6[_0x5096('0xa')]),'method':_0x5096('0xb'),'body':{'ticket':_[_0x5096('0xc')]({'requester_id':_0x3a8812['id'],'submitter_id':_0x5f311f?_0x5f311f['id']:undefined,'assignee_id':_0x5f311f?_0x5f311f['id']:undefined,'tags':getTags(_0x55facb[_0x5096('0xd')],_0x5096('0xe')),'subject':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x10')],_0xb65175,'\x20'),'description':intUtil[_0x5096('0xf')](_0x55facb['Descriptions'],_0xb65175,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x11')],_0xb65175,'\x0a')}},getCustomFields(_0x55facb['Fields'],_0xb65175))}})[_0x5096('0x12')](function(_0x1231de){logger['info'](_0x5096('0x13'));return _0x1231de[_0x5096('0x14')];});}function getUser(_0x212ecd,_0x1123fe){if(intUtil[_0x5096('0x15')](_0x1123fe)){logger[_0x5096('0x7')](_0x5096('0x16'),_0x1123fe);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0x212ecd[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')](_0x5096('0x18'),_0x1123fe)}})[_0x5096('0x12')](function(_0x5b1a42){if(_0x5b1a42[_0x5096('0x19')]){logger[_0x5096('0x7')](_0x5096('0x1a'));return _[_0x5096('0x1b')](_0x5b1a42[_0x5096('0x1c')],{'email':_0x1123fe,'role':'agent'});}else{logger['info'](_0x5096('0x1d'));return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x737cbe){logger['info'](_0x5096('0x1f'));return _0x737cbe['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x4c098f){logger['info'](_0x5096('0x1f'));return _0x4c098f[_0x5096('0x20')];});}}function getEndUser(_0xb8bb82,_0x395dea,_0x64207f){logger[_0x5096('0x7')](_0x5096('0x21'),_0x64207f);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0xb8bb82[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')]('type:user\x20role:end-user\x20phone:%s',_0x64207f)}})['then'](function(_0xa715e1){var _0xeb230e;if(_0xa715e1[_0x5096('0x1c')]['length']){_0xa715e1[_0x5096('0x1c')]=_[_0x5096('0x22')](_0xa715e1[_0x5096('0x1c')],{'suspended':![],'role':_0x5096('0x23')});if(_0xa715e1[_0x5096('0x1c')][_0x5096('0x24')]){_0xeb230e=_[_0x5096('0x25')](_0xa715e1[_0x5096('0x1c')]);}}if(_0xeb230e){logger[_0x5096('0x7')]('Enduser\x20found!');return _0xeb230e;}else{logger[_0x5096('0x7')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x26'),_0xb8bb82['remoteUri']),'method':_0x5096('0xb'),'body':{'user':{'role':_0x5096('0x23'),'name':util[_0x5096('0x17')]('Caller\x20-\x20%s',_0x395dea||_0x64207f),'phone':_0x64207f}}})['then'](function(_0x2b1a2a){logger['info'](_0x5096('0x27'));return _0x2b1a2a['user'];});}});}function getAuth(_0x3185c9){var _0x158e1b;if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x29')){_0x158e1b=util[_0x5096('0x17')]('%s:%s',_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x29')]);}else if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x2b')){_0x158e1b=util[_0x5096('0x17')](_0x5096('0x2c'),_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x2b')]);}return util[_0x5096('0x17')](_0x5096('0x2d'),new Buffer(_0x158e1b)['toString'](_0x5096('0x2e')));}function request(_0x487fca){logger[_0x5096('0x2f')](_0x5096('0x30'),JSON[_0x5096('0x31')](_0x487fca));return rp(_[_0x5096('0x32')](_0x487fca,{'method':_0x5096('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x57a45d,_0x2836fe){var _0x4088b1=[];if(_0x57a45d&&_0x57a45d[_0x5096('0x24')]>0x0){_0x4088b1=_[_0x5096('0x34')](_0x57a45d,_0x2836fe);}return _0x4088b1;}function getCustomFields(_0x3a2c24,_0x1fa1a0){var _0x3109f8=[];var _0x2b5fe5={'custom_fields':[]};if(_0x3a2c24[_0x5096('0x24')]>0x0){_[_0x5096('0x35')](_0x3a2c24,function(_0x20c87b){if(_[_0x5096('0x36')]([_0x5096('0x37'),'picklist'],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x39')]&&!_0x20c87b['customField']){_0x2b5fe5[_0x20c87b[_0x5096('0x39')][_0x5096('0x3a')]()]=_0x20c87b[_0x5096('0x3b')]['toString']();}else if(_['includes']([_0x5096('0x37'),_0x5096('0x3c')],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x2b5fe5[_0x5096('0x3f')]['push']({'id':_0x20c87b['idField'],'value':_0x20c87b[_0x5096('0x3b')][_0x5096('0x40')]()});}else if(_0x20c87b[_0x5096('0x38')]==='variable'&&_0x20c87b[_0x5096('0x41')]&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b['variableName']]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b['idField'],'value':_0x1fa1a0[_0x20c87b[_0x5096('0x41')]]['toString']()});}else if(_0x20c87b[_0x5096('0x38')]===_0x5096('0x43')&&_0x20c87b[_0x5096('0x44')]&&_0x20c87b[_0x5096('0x44')][_0x5096('0xe')]&&_0x20c87b['idField']&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b[_0x5096('0x44')][_0x5096('0xe')][_0x5096('0x3a')]()]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b[_0x5096('0x3d')],'value':_0x1fa1a0[_0x20c87b['Variable'][_0x5096('0xe')][_0x5096('0x3a')]()][_0x5096('0x40')]()});}});}return _0x2b5fe5;}exports[_0x5096('0x45')]=function(_0xd4b57d,_0x41a9d1,_0x5c5291,_0x34ea2a,_0x4215f1,_0x2d0842){var _0x375e33,_0x24174b;_0x2d0842[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0xa')]);_0x2d0842[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0x47')]);if(_0x4215f1&&_0x4215f1[_0x5096('0x48')]){logger[_0x5096('0x7')](_0x5096('0x49'),_0x5096('0x4a'));_0x41a9d1[_0x5096('0x4b')]=util[_0x5096('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d0842[_0x5096('0x47')],_0x41a9d1[_0x5096('0x4c')],md5(_0x41a9d1[_0x5096('0x4c')]));}else{_0x41a9d1[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x2d0842);return getUser(_0x2d0842,_0x34ea2a['email'])[_0x5096('0x12')](function(_0x2dfef2){_0x375e33=_0x2dfef2;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x375e33['id']);return getEndUser(_0x2d0842,_0x41a9d1['calleridname'],_0x41a9d1[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x323a61){_0x24174b=_0x323a61;logger[_0x5096('0x7')](_0x5096('0x50'),_0x24174b['id']);return getTicket(_0x2d0842,_0x375e33,_0x24174b,_0x5c5291,_0x41a9d1);})[_0x5096('0x12')](function(_0x115365){if(_0x115365){logger[_0x5096('0x7')](_0x5096('0x51'),_0x115365['id']);switch(_0x2d0842['type']){case _0x5096('0x52'):logger[_0x5096('0x7')](_0x5096('0x49'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x2d0842[_0x5096('0xa')],_0x375e33['id'],_0x115365['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger['info'](_0x5096('0x49'),_0x5096('0x55'));emit(util[_0x5096('0x17')](_0x5096('0x56'),_0x34ea2a[_0x5096('0xe')]),'trigger:browser:url',{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x2d0842['remoteUri'][_0x5096('0x58')](_0x5096('0x59'),''),_0x115365['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x49'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x2a210b){logger[_0x5096('0x5a')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x2a210b,{'showHidden':!![],'depth':null}));});};exports[_0x5096('0x5e')]=function(_0x24d96b,_0x5a50dd,_0x1ebff1,_0x5b7437,_0x59a7c2,_0x4bd4e8,_0x2233ef){var _0x5a8e9d,_0x259432;_0x4bd4e8[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x4bd4e8['remoteUri']);_0x4bd4e8[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x4bd4e8[_0x5096('0x47')]);if(_0x2233ef&&_0x2233ef[_0x5096('0x5f')]&&_0x2233ef['recordingFormat']!==_0x5096('0x60')){logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x4a'));_0x5a50dd[_0x5096('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bd4e8[_0x5096('0x47')],_0x5a50dd[_0x5096('0x4c')],md5(_0x5a50dd[_0x5096('0x4c')]));}headers[_0x5096('0x4d')]=getAuth(_0x4bd4e8);return getUser(_0x4bd4e8,_0x5b7437['email'])['then'](function(_0x3383b5){_0x5a8e9d=_0x3383b5;logger['info'](_0x5096('0x4e'),_0x5a8e9d['id']);return getEndUser(_0x4bd4e8,_0x5a50dd[_0x5096('0x62')],_0x5a50dd['destcalleridnum']);})[_0x5096('0x12')](function(_0x57d8e0){_0x259432=_0x57d8e0;logger['info'](_0x5096('0x50'),_0x259432['id']);return getTicket(_0x4bd4e8,_0x5a8e9d,_0x259432,_0x1ebff1,_0x5a50dd);})['then'](function(_0x1ea10f){if(_0x1ea10f){logger[_0x5096('0x7')](_0x5096('0x51'),_0x1ea10f['id']);switch(_0x4bd4e8[_0x5096('0x38')]){case _0x5096('0x52'):logger['info'](_0x5096('0x61'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x4bd4e8['remoteUri'],_0x5a8e9d['id'],_0x1ea10f['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x55'));emit(util['format']('user:%s',_0x5b7437[_0x5096('0xe')]),_0x5096('0x63'),{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x4bd4e8[_0x5096('0xa')]['replace']('/api/v2',''),_0x1ea10f['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x61'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x406b4e){logger[_0x5096('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x406b4e,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2af256,_0x39164b,_0xee1a60,_0x3baa59,_0xf0342,_0x4e2b5b){var _0x324e79,_0x37680d;_0x4e2b5b['remoteUri']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0xa')]);_0x4e2b5b['serverUrl']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0x47')]);if(_0xf0342&&_0xf0342['monitor_format']){logger['info']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']',_0x5096('0x4a'));_0x39164b['recordingURL']=util[_0x5096('0x17')](_0x5096('0x66'),_0x4e2b5b[_0x5096('0x47')],_0x39164b[_0x5096('0x4c')],md5(_0x39164b[_0x5096('0x4c')]));}else{_0x39164b[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x4e2b5b);return getUser(_0x4e2b5b)[_0x5096('0x12')](function(_0x2ca580){_0x324e79=_0x2ca580;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x324e79['id']);return getEndUser(_0x4e2b5b,_0x39164b[_0x5096('0x67')],_0x39164b[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x2b783c){_0x37680d=_0x2b783c;logger[_0x5096('0x7')]('The\x20Enduser\x20ID\x20is:',_0x37680d['id']);return getTicket(_0x4e2b5b,_0x324e79,_0x37680d,_0xee1a60,_0x39164b);})[_0x5096('0x12')](function(_0x410a8b){if(_0x410a8b){logger['info'](_0x5096('0x51'),_0x410a8b['id']);}})[_0x5096('0x5c')](function(_0x35f135){logger['error']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x35f135,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff