// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdd37=['variableName','custom_fields','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','integrationTab','[OUTBOUND]','user:%s','%s/agent/tickets/%s','replace','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','user','authType','password','%s:%s','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','push','variable'];(function(_0x162780,_0x47f2e2){var _0x1ea2dc=function(_0x123898){while(--_0x123898){_0x162780['push'](_0x162780['shift']());}};_0x1ea2dc(++_0x47f2e2);}(_0xdd37,0xa4));var _0x7dd3=function(_0x2b4411,_0x2625ed){_0x2b4411=_0x2b4411-0x0;var _0x8e41ef=_0xdd37[_0x2b4411];return _0x8e41ef;};'use strict';var _=require(_0x7dd3('0x0'));var rp=require(_0x7dd3('0x1'));var md5=require(_0x7dd3('0x2'));var util=require(_0x7dd3('0x3'));var Redis=require(_0x7dd3('0x4'));var intUtil=require(_0x7dd3('0x5'));var config=require('../../../../config/environment');var logger=require(_0x7dd3('0x6'))(_0x7dd3('0x7'));config['redis']=_[_0x7dd3('0x8')](config[_0x7dd3('0x9')],{'host':_0x7dd3('0xa'),'port':0x18eb});var io=require(_0x7dd3('0xb'))(new Redis(config[_0x7dd3('0x9')]));function emit(_0x456408,_0x163b2e,_0x4aa4f6){io['to'](_0x456408)[_0x7dd3('0xc')](_0x163b2e,_0x4aa4f6);}var headers={'Content-Type':_0x7dd3('0xd'),'Accept':'application/json'};function getTicket(_0x44a32a,_0x1bcc2d,_0x392f1c,_0x4aa6ba,_0x3aa3d8){logger[_0x7dd3('0xe')](_0x7dd3('0xf'));return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x11'),_0x44a32a['remoteUri']),'method':_0x7dd3('0x12'),'body':{'ticket':_[_0x7dd3('0x13')]({'requester_id':_0x392f1c['id'],'submitter_id':_0x1bcc2d?_0x1bcc2d['id']:undefined,'assignee_id':_0x1bcc2d?_0x1bcc2d['id']:undefined,'tags':getTags(_0x4aa6ba[_0x7dd3('0x14')],_0x7dd3('0x15')),'subject':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x17')],_0x3aa3d8,'\x20'),'description':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x18')],_0x3aa3d8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x18')],_0x3aa3d8,'\x0a')}},getCustomFields(_0x4aa6ba[_0x7dd3('0x19')],_0x3aa3d8))}})[_0x7dd3('0x1a')](function(_0x337fa3){logger[_0x7dd3('0xe')](_0x7dd3('0x1b'));return _0x337fa3[_0x7dd3('0x1c')];});}function getUser(_0x5f1063,_0x2bf05e){if(intUtil[_0x7dd3('0x1d')](_0x2bf05e)){logger[_0x7dd3('0xe')](_0x7dd3('0x1e'),_0x2bf05e);return request({'uri':util['format']('%s/search.json',_0x5f1063[_0x7dd3('0x1f')]),'qs':{'query':util[_0x7dd3('0x10')](_0x7dd3('0x20'),_0x2bf05e)}})['then'](function(_0x2a7309){if(_0x2a7309[_0x7dd3('0x21')]){logger[_0x7dd3('0xe')](_0x7dd3('0x22'));return _[_0x7dd3('0x23')](_0x2a7309[_0x7dd3('0x24')],{'email':_0x2bf05e,'role':_0x7dd3('0x25')});}else{logger[_0x7dd3('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x26'),_0x5f1063['remoteUri'])})[_0x7dd3('0x1a')](function(_0x44f61f){logger[_0x7dd3('0xe')](_0x7dd3('0x27'));return _0x44f61f['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x26'),_0x5f1063['remoteUri'])})[_0x7dd3('0x1a')](function(_0x4b94c2){logger[_0x7dd3('0xe')](_0x7dd3('0x27'));return _0x4b94c2['user'];});}}function getEndUser(_0x327138,_0x155716,_0x2242f4){logger[_0x7dd3('0xe')](_0x7dd3('0x28'),_0x2242f4);return request({'uri':util[_0x7dd3('0x10')]('%s/search.json',_0x327138[_0x7dd3('0x1f')]),'qs':{'query':util['format'](_0x7dd3('0x29'),_0x2242f4)}})['then'](function(_0x10d9a0){var _0x4d58db;if(_0x10d9a0[_0x7dd3('0x24')][_0x7dd3('0x2a')]){_0x10d9a0[_0x7dd3('0x24')]=_['filter'](_0x10d9a0[_0x7dd3('0x24')],{'suspended':![],'role':_0x7dd3('0x2b')});if(_0x10d9a0['results']['length']){_0x4d58db=_[_0x7dd3('0x2c')](_0x10d9a0[_0x7dd3('0x24')]);}}if(_0x4d58db){logger[_0x7dd3('0xe')](_0x7dd3('0x2d'));return _0x4d58db;}else{logger[_0x7dd3('0xe')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x7dd3('0x2e'),_0x327138[_0x7dd3('0x1f')]),'method':_0x7dd3('0x12'),'body':{'user':{'role':_0x7dd3('0x2b'),'name':util[_0x7dd3('0x10')](_0x7dd3('0x2f'),_0x155716||_0x2242f4),'phone':_0x2242f4}}})[_0x7dd3('0x1a')](function(_0x10886a){logger[_0x7dd3('0xe')]('Enduser\x20created.');return _0x10886a[_0x7dd3('0x30')];});}});}function getAuth(_0xa58ad1){var _0x1ad09b;if(_0xa58ad1[_0x7dd3('0x31')]===_0x7dd3('0x32')){_0x1ad09b=util[_0x7dd3('0x10')](_0x7dd3('0x33'),_0xa58ad1['username'],_0xa58ad1['password']);}else if(_0xa58ad1['authType']===_0x7dd3('0x34')){_0x1ad09b=util[_0x7dd3('0x10')](_0x7dd3('0x35'),_0xa58ad1['username'],_0xa58ad1[_0x7dd3('0x34')]);}return util[_0x7dd3('0x10')](_0x7dd3('0x36'),new Buffer(_0x1ad09b)['toString'](_0x7dd3('0x37')));}function request(_0x344f60){logger[_0x7dd3('0x38')](_0x7dd3('0x39'),JSON[_0x7dd3('0x3a')](_0x344f60));return rp(_['defaults'](_0x344f60,{'method':_0x7dd3('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x156f8d,_0x22f492){var _0xc4a637=[];if(_0x156f8d&&_0x156f8d[_0x7dd3('0x2a')]>0x0){_0xc4a637=_[_0x7dd3('0x3c')](_0x156f8d,_0x22f492);}return _0xc4a637;}function getCustomFields(_0x1d6ebe,_0x248c9d){var _0x4f6c52=[];var _0x9cae93={'custom_fields':[]};if(_0x1d6ebe[_0x7dd3('0x2a')]>0x0){_[_0x7dd3('0x3d')](_0x1d6ebe,function(_0x2240b2){if(_[_0x7dd3('0x3e')]([_0x7dd3('0x3f'),_0x7dd3('0x40')],_0x2240b2[_0x7dd3('0x41')])&&_0x2240b2[_0x7dd3('0x42')]&&!_0x2240b2[_0x7dd3('0x43')]){_0x9cae93[_0x2240b2[_0x7dd3('0x42')][_0x7dd3('0x44')]()]=_0x2240b2[_0x7dd3('0x45')][_0x7dd3('0x46')]();}else if(_[_0x7dd3('0x3e')]([_0x7dd3('0x3f'),_0x7dd3('0x40')],_0x2240b2[_0x7dd3('0x41')])&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x9cae93['custom_fields'][_0x7dd3('0x48')]({'id':_0x2240b2[_0x7dd3('0x47')],'value':_0x2240b2[_0x7dd3('0x45')][_0x7dd3('0x46')]()});}else if(_0x2240b2[_0x7dd3('0x41')]===_0x7dd3('0x49')&&_0x2240b2['variableName']&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x248c9d[_0x2240b2[_0x7dd3('0x4a')]]&&_0x9cae93[_0x7dd3('0x4b')][_0x7dd3('0x48')]({'id':_0x2240b2[_0x7dd3('0x47')],'value':_0x248c9d[_0x2240b2[_0x7dd3('0x4a')]][_0x7dd3('0x46')]()});}else if(_0x2240b2[_0x7dd3('0x41')]===_0x7dd3('0x4c')&&_0x2240b2['Variable']&&_0x2240b2['Variable']['name']&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x248c9d[_0x2240b2[_0x7dd3('0x4d')][_0x7dd3('0x15')][_0x7dd3('0x44')]()]&&_0x9cae93[_0x7dd3('0x4b')][_0x7dd3('0x48')]({'id':_0x2240b2['idField'],'value':_0x248c9d[_0x2240b2[_0x7dd3('0x4d')][_0x7dd3('0x15')]['toLowerCase']()][_0x7dd3('0x46')]()});}});}return _0x9cae93;}exports[_0x7dd3('0x4e')]=function(_0x2b9889,_0x2907a3,_0x1a4233,_0x303426,_0x121f54,_0x2e5d1e){var _0x2049f1,_0x2e5f17;_0x2e5d1e[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x2e5d1e[_0x7dd3('0x1f')]);_0x2e5d1e[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x2e5d1e[_0x7dd3('0x50')]);if(_0x121f54&&_0x121f54[_0x7dd3('0x51')]){logger[_0x7dd3('0xe')](_0x7dd3('0x52'),_0x7dd3('0x53'));_0x2907a3[_0x7dd3('0x54')]=util[_0x7dd3('0x10')](_0x7dd3('0x55'),_0x2e5d1e[_0x7dd3('0x50')],_0x2907a3[_0x7dd3('0x56')],md5(_0x2907a3[_0x7dd3('0x56')]));}else{_0x2907a3[_0x7dd3('0x54')]='';}headers[_0x7dd3('0x57')]=getAuth(_0x2e5d1e);return getUser(_0x2e5d1e,_0x303426[_0x7dd3('0x58')])[_0x7dd3('0x1a')](function(_0x2fb26f){_0x2049f1=_0x2fb26f;logger[_0x7dd3('0xe')](_0x7dd3('0x59'),_0x2049f1['id']);return getEndUser(_0x2e5d1e,_0x2907a3['calleridname'],_0x2907a3[_0x7dd3('0x5a')]);})['then'](function(_0x55d332){_0x2e5f17=_0x55d332;logger['info'](_0x7dd3('0x5b'),_0x2e5f17['id']);return getTicket(_0x2e5d1e,_0x2049f1,_0x2e5f17,_0x1a4233,_0x2907a3);})[_0x7dd3('0x1a')](function(_0x30138b){if(_0x30138b){logger['info'](_0x7dd3('0x5c'),_0x30138b['id']);switch(_0x2e5d1e['type']){case'integrationTab':logger['info'](_0x7dd3('0x52'),_0x7dd3('0x5d'));return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x5e'),_0x2e5d1e[_0x7dd3('0x1f')],_0x2049f1['id'],_0x30138b['id']),'method':'POST'});case _0x7dd3('0x5f'):logger['info'](_0x7dd3('0x52'),_0x7dd3('0x60'));emit(util[_0x7dd3('0x10')]('user:%s',_0x303426['name']),_0x7dd3('0x61'),{'uri':util[_0x7dd3('0x10')]('%s/agent/tickets/%s',_0x2e5d1e[_0x7dd3('0x1f')]['replace'](_0x7dd3('0x62'),''),_0x30138b['id'])});break;default:logger[_0x7dd3('0x63')](_0x7dd3('0x52'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7dd3('0x64')](function(_0x303fb9){logger['error'](_0x7dd3('0x65'),util['inspect'](_0x303fb9,{'showHidden':!![],'depth':null}));});};exports[_0x7dd3('0x66')]=function(_0x2b8508,_0x1364da,_0x4d4c99,_0x269719,_0x375f52,_0x53dd67,_0x2e3504){var _0x5e2047,_0x2e775b;_0x53dd67[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x53dd67[_0x7dd3('0x1f')]);_0x53dd67[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x53dd67['serverUrl']);if(_0x2e3504&&_0x2e3504['recordingFormat']&&_0x2e3504[_0x7dd3('0x67')]!==_0x7dd3('0x68')){logger[_0x7dd3('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1364da[_0x7dd3('0x54')]=util[_0x7dd3('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x53dd67[_0x7dd3('0x50')],_0x1364da[_0x7dd3('0x56')],md5(_0x1364da[_0x7dd3('0x56')]));}headers[_0x7dd3('0x57')]=getAuth(_0x53dd67);return getUser(_0x53dd67,_0x269719[_0x7dd3('0x58')])[_0x7dd3('0x1a')](function(_0x54fdaa){_0x5e2047=_0x54fdaa;logger[_0x7dd3('0xe')]('The\x20User\x20ID\x20is:',_0x5e2047['id']);return getEndUser(_0x53dd67,_0x1364da['destcalleridname'],_0x1364da[_0x7dd3('0x69')]);})[_0x7dd3('0x1a')](function(_0x5c4bae){_0x2e775b=_0x5c4bae;logger[_0x7dd3('0xe')](_0x7dd3('0x5b'),_0x2e775b['id']);return getTicket(_0x53dd67,_0x5e2047,_0x2e775b,_0x4d4c99,_0x1364da);})['then'](function(_0x4ceb95){if(_0x4ceb95){logger[_0x7dd3('0xe')](_0x7dd3('0x5c'),_0x4ceb95['id']);switch(_0x53dd67['type']){case _0x7dd3('0x6a'):logger[_0x7dd3('0xe')](_0x7dd3('0x6b'),_0x7dd3('0x5d'));return request({'uri':util['format'](_0x7dd3('0x5e'),_0x53dd67[_0x7dd3('0x1f')],_0x5e2047['id'],_0x4ceb95['id']),'method':_0x7dd3('0x12')});case _0x7dd3('0x5f'):logger[_0x7dd3('0xe')](_0x7dd3('0x6b'),_0x7dd3('0x60'));emit(util[_0x7dd3('0x10')](_0x7dd3('0x6c'),_0x269719['name']),'trigger:browser:url',{'uri':util['format'](_0x7dd3('0x6d'),_0x53dd67[_0x7dd3('0x1f')][_0x7dd3('0x6e')](_0x7dd3('0x62'),''),_0x4ceb95['id'])});break;default:logger[_0x7dd3('0x63')](_0x7dd3('0x6b'),_0x7dd3('0x6f'));}}})['catch'](function(_0x434138){logger['error'](_0x7dd3('0x70'),util[_0x7dd3('0x71')](_0x434138,{'showHidden':!![],'depth':null}));});};exports[_0x7dd3('0x72')]=function(_0x454394,_0x2ec866,_0xf40795,_0x408cdd,_0x1a22cc,_0x5b691b){var _0x3910a5,_0x4d13eb;_0x5b691b[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x5b691b['remoteUri']);_0x5b691b[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x5b691b[_0x7dd3('0x50')]);if(_0x1a22cc&&_0x1a22cc[_0x7dd3('0x51')]){logger['info']('['+_0x2ec866['lastevent'][_0x7dd3('0x73')]()+']',_0x7dd3('0x53'));_0x2ec866[_0x7dd3('0x54')]=util['format'](_0x7dd3('0x55'),_0x5b691b[_0x7dd3('0x50')],_0x2ec866[_0x7dd3('0x56')],md5(_0x2ec866[_0x7dd3('0x56')]));}else{_0x2ec866['recordingURL']='';}headers[_0x7dd3('0x57')]=getAuth(_0x5b691b);return getUser(_0x5b691b)['then'](function(_0x1e4d29){_0x3910a5=_0x1e4d29;logger['info'](_0x7dd3('0x59'),_0x3910a5['id']);return getEndUser(_0x5b691b,_0x2ec866[_0x7dd3('0x74')],_0x2ec866['calleridnum']);})[_0x7dd3('0x1a')](function(_0x65efd){_0x4d13eb=_0x65efd;logger[_0x7dd3('0xe')](_0x7dd3('0x5b'),_0x4d13eb['id']);return getTicket(_0x5b691b,_0x3910a5,_0x4d13eb,_0xf40795,_0x2ec866);})[_0x7dd3('0x1a')](function(_0xb31b62){if(_0xb31b62){logger['info'](_0x7dd3('0x5c'),_0xb31b62['id']);}})[_0x7dd3('0x64')](function(_0x4ec84e){logger[_0x7dd3('0x63')]('['+_0x2ec866[_0x7dd3('0x75')][_0x7dd3('0x73')]()+']'+_0x7dd3('0x76'),util[_0x7dd3('0x71')](_0x4ec84e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff