// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x087d=['socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','username','Basic\x20%s','debug','stringify','GET','map','forEach','string','picklist','nameField','toLowerCase','content','toString','includes','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Authorization','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults'];(function(_0x1b2ff7,_0x12a034){var _0x31656a=function(_0x1165a5){while(--_0x1165a5){_0x1b2ff7['push'](_0x1b2ff7['shift']());}};_0x31656a(++_0x12a034);}(_0x087d,0x137));var _0xd087=function(_0x1f3e28,_0x23446d){_0x1f3e28=_0x1f3e28-0x0;var _0x1b98aa=_0x087d[_0x1f3e28];return _0x1b98aa;};'use strict';var _=require(_0xd087('0x0'));var rp=require(_0xd087('0x1'));var md5=require(_0xd087('0x2'));var util=require(_0xd087('0x3'));var Redis=require(_0xd087('0x4'));var intUtil=require(_0xd087('0x5'));var config=require('../../../../config/environment');var logger=require(_0xd087('0x6'))(_0xd087('0x7'));config[_0xd087('0x8')]=_[_0xd087('0x9')](config[_0xd087('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xd087('0xa'))(new Redis(config['redis']));function emit(_0xb2a7fc,_0x194bb5,_0x283c70){io['to'](_0xb2a7fc)[_0xd087('0xb')](_0x194bb5,_0x283c70);}var headers={'Content-Type':'application/json','Accept':_0xd087('0xc')};function getTicket(_0x5984fa,_0x445f7a,_0x3e633f,_0x2ee759,_0x94156e){logger[_0xd087('0xd')](_0xd087('0xe'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x10'),_0x5984fa['remoteUri']),'method':_0xd087('0x11'),'body':{'ticket':_[_0xd087('0x12')]({'requester_id':_0x3e633f['id'],'submitter_id':_0x445f7a?_0x445f7a['id']:undefined,'assignee_id':_0x445f7a?_0x445f7a['id']:undefined,'tags':getTags(_0x2ee759[_0xd087('0x13')],_0xd087('0x14')),'subject':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x16')],_0x94156e,'\x20'),'description':intUtil['getString'](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd087('0x15')](_0x2ee759[_0xd087('0x17')],_0x94156e,'\x0a')}},getCustomFields(_0x2ee759[_0xd087('0x18')],_0x94156e))}})[_0xd087('0x19')](function(_0x41ed62){logger[_0xd087('0xd')](_0xd087('0x1a'));return _0x41ed62['ticket'];});}function getUser(_0x300f7b,_0x579b93){if(intUtil[_0xd087('0x1b')](_0x579b93)){logger[_0xd087('0xd')](_0xd087('0x1c'),_0x579b93);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x300f7b[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x1e'),_0x579b93)}})[_0xd087('0x19')](function(_0x159b54){if(_0x159b54['count']){logger[_0xd087('0xd')]('Agent\x20found!');return _['find'](_0x159b54[_0xd087('0x1f')],{'email':_0x579b93,'role':_0xd087('0x20')});}else{logger[_0xd087('0xd')](_0xd087('0x21'));return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x1ab011){logger[_0xd087('0xd')]('Admin\x20account\x20selected.');return _0x1ab011[_0xd087('0x23')];});}});}else{logger[_0xd087('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd087('0x22'),_0x300f7b['remoteUri'])})[_0xd087('0x19')](function(_0x3c2c4b){logger[_0xd087('0xd')](_0xd087('0x24'));return _0x3c2c4b[_0xd087('0x23')];});}}function getEndUser(_0x423783,_0x13b568,_0x3e06ce){logger[_0xd087('0xd')](_0xd087('0x25'),_0x3e06ce);return request({'uri':util[_0xd087('0xf')]('%s/search.json',_0x423783[_0xd087('0x1d')]),'qs':{'query':util[_0xd087('0xf')](_0xd087('0x26'),_0x3e06ce)}})[_0xd087('0x19')](function(_0x9bcf1e){var _0x1ce523;if(_0x9bcf1e[_0xd087('0x1f')][_0xd087('0x27')]){_0x9bcf1e[_0xd087('0x1f')]=_[_0xd087('0x28')](_0x9bcf1e[_0xd087('0x1f')],{'suspended':![],'role':_0xd087('0x29')});if(_0x9bcf1e['results'][_0xd087('0x27')]){_0x1ce523=_[_0xd087('0x2a')](_0x9bcf1e[_0xd087('0x1f')]);}}if(_0x1ce523){logger[_0xd087('0xd')](_0xd087('0x2b'));return _0x1ce523;}else{logger[_0xd087('0xd')](_0xd087('0x2c'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x2d'),_0x423783[_0xd087('0x1d')]),'method':_0xd087('0x11'),'body':{'user':{'role':_0xd087('0x29'),'name':util[_0xd087('0xf')](_0xd087('0x2e'),_0x13b568||_0x3e06ce),'phone':_0x3e06ce}}})[_0xd087('0x19')](function(_0x5a1515){logger[_0xd087('0xd')](_0xd087('0x2f'));return _0x5a1515[_0xd087('0x23')];});}});}function getAuth(_0x2dbd8e){var _0xc184bd;if(_0x2dbd8e['authType']===_0xd087('0x30')){_0xc184bd=util[_0xd087('0xf')]('%s:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e[_0xd087('0x30')]);}else if(_0x2dbd8e['authType']==='token'){_0xc184bd=util['format']('%s/token:%s',_0x2dbd8e[_0xd087('0x31')],_0x2dbd8e['token']);}return util[_0xd087('0xf')](_0xd087('0x32'),new Buffer(_0xc184bd)['toString']('base64'));}function request(_0x278357){logger[_0xd087('0x33')]('[HTTP]',JSON[_0xd087('0x34')](_0x278357));return rp(_[_0xd087('0x9')](_0x278357,{'method':_0xd087('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x540895,_0x3188e0){var _0xdf53e1=[];if(_0x540895&&_0x540895[_0xd087('0x27')]>0x0){_0xdf53e1=_[_0xd087('0x36')](_0x540895,_0x3188e0);}return _0xdf53e1;}function getCustomFields(_0x22f1a1,_0x2c8e11){var _0x16caff=[];var _0x569d21={'custom_fields':[]};if(_0x22f1a1[_0xd087('0x27')]>0x0){_[_0xd087('0x37')](_0x22f1a1,function(_0x210295){if(_['includes']([_0xd087('0x38'),_0xd087('0x39')],_0x210295['type'])&&_0x210295[_0xd087('0x3a')]&&!_0x210295['customField']){_0x569d21[_0x210295[_0xd087('0x3a')][_0xd087('0x3b')]()]=_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]();}else if(_[_0xd087('0x3e')]([_0xd087('0x38'),_0xd087('0x39')],_0x210295[_0xd087('0x3f')])&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x569d21[_0xd087('0x42')][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x210295[_0xd087('0x3c')][_0xd087('0x3d')]()});}else if(_0x210295[_0xd087('0x3f')]===_0xd087('0x44')&&_0x210295[_0xd087('0x45')]&&_0x210295['idField']&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x45')]]&&_0x569d21[_0xd087('0x42')]['push']({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x45')]][_0xd087('0x3d')]()});}else if(_0x210295['type']===_0xd087('0x46')&&_0x210295[_0xd087('0x47')]&&_0x210295['Variable'][_0xd087('0x14')]&&_0x210295[_0xd087('0x40')]&&_0x210295[_0xd087('0x41')]){_0x2c8e11[_0x210295[_0xd087('0x47')][_0xd087('0x14')]['toLowerCase']()]&&_0x569d21['custom_fields'][_0xd087('0x43')]({'id':_0x210295[_0xd087('0x40')],'value':_0x2c8e11[_0x210295[_0xd087('0x47')]['name']['toLowerCase']()][_0xd087('0x3d')]()});}});}return _0x569d21;}exports['queue']=function(_0x2ca302,_0x453c5f,_0x13ee36,_0x5b096a,_0x38a462,_0x2d1805){var _0x5f2749,_0x43f9bd;_0x2d1805[_0xd087('0x1d')]=intUtil[_0xd087('0x48')](_0x2d1805[_0xd087('0x1d')]);_0x2d1805[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x2d1805[_0xd087('0x49')]);if(_0x38a462&&_0x38a462[_0xd087('0x4a')]){logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x4c'));_0x453c5f[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x2d1805[_0xd087('0x49')],_0x453c5f[_0xd087('0x4f')],md5(_0x453c5f['uniqueid']));}else{_0x453c5f[_0xd087('0x4d')]='';}headers['Authorization']=getAuth(_0x2d1805);return getUser(_0x2d1805,_0x5b096a[_0xd087('0x50')])['then'](function(_0x21edf0){_0x5f2749=_0x21edf0;logger[_0xd087('0xd')]('The\x20User\x20ID\x20is:',_0x5f2749['id']);return getEndUser(_0x2d1805,_0x453c5f[_0xd087('0x51')],_0x453c5f['calleridnum']);})['then'](function(_0x1c9287){_0x43f9bd=_0x1c9287;logger['info']('The\x20Enduser\x20ID\x20is:',_0x43f9bd['id']);return getTicket(_0x2d1805,_0x5f2749,_0x43f9bd,_0x13ee36,_0x453c5f);})[_0xd087('0x19')](function(_0x56504d){if(_0x56504d){logger[_0xd087('0xd')](_0xd087('0x52'),_0x56504d['id']);switch(_0x2d1805['type']){case _0xd087('0x53'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x2d1805['remoteUri'],_0x5f2749['id'],_0x56504d['id']),'method':_0xd087('0x11')});case _0xd087('0x56'):logger[_0xd087('0xd')](_0xd087('0x4b'),_0xd087('0x57'));emit(util['format'](_0xd087('0x58'),_0x5b096a[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')]('%s/agent/tickets/%s',_0x2d1805[_0xd087('0x1d')][_0xd087('0x5a')](_0xd087('0x5b'),''),_0x56504d['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0x45f202){logger['error'](_0xd087('0x5e'),util[_0xd087('0x5f')](_0x45f202,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3b4368,_0x5040b3,_0x47e428,_0x486a76,_0x4f067b,_0x10e7bb,_0xdc4c53){var _0x5cc12f,_0x462791;_0x10e7bb['remoteUri']=intUtil['stripTrailingSlash'](_0x10e7bb[_0xd087('0x1d')]);_0x10e7bb[_0xd087('0x49')]=intUtil[_0xd087('0x48')](_0x10e7bb[_0xd087('0x49')]);if(_0xdc4c53&&_0xdc4c53['recordingFormat']&&_0xdc4c53[_0xd087('0x60')]!==_0xd087('0x61')){logger['info'](_0xd087('0x62'),_0xd087('0x4c'));_0x5040b3[_0xd087('0x4d')]=util['format'](_0xd087('0x4e'),_0x10e7bb[_0xd087('0x49')],_0x5040b3[_0xd087('0x4f')],md5(_0x5040b3[_0xd087('0x4f')]));}headers[_0xd087('0x63')]=getAuth(_0x10e7bb);return getUser(_0x10e7bb,_0x486a76[_0xd087('0x50')])[_0xd087('0x19')](function(_0x3558a0){_0x5cc12f=_0x3558a0;logger['info'](_0xd087('0x64'),_0x5cc12f['id']);return getEndUser(_0x10e7bb,_0x5040b3['destcalleridname'],_0x5040b3[_0xd087('0x65')]);})['then'](function(_0x1f809a){_0x462791=_0x1f809a;logger['info'](_0xd087('0x66'),_0x462791['id']);return getTicket(_0x10e7bb,_0x5cc12f,_0x462791,_0x47e428,_0x5040b3);})[_0xd087('0x19')](function(_0x19e230){if(_0x19e230){logger['info']('The\x20Ticket\x20ID\x20is:',_0x19e230['id']);switch(_0x10e7bb['type']){case _0xd087('0x53'):logger['info'](_0xd087('0x62'),_0xd087('0x54'));return request({'uri':util[_0xd087('0xf')](_0xd087('0x55'),_0x10e7bb[_0xd087('0x1d')],_0x5cc12f['id'],_0x19e230['id']),'method':_0xd087('0x11')});case'newTab':logger[_0xd087('0xd')](_0xd087('0x62'),_0xd087('0x57'));emit(util[_0xd087('0xf')](_0xd087('0x58'),_0x486a76[_0xd087('0x14')]),_0xd087('0x59'),{'uri':util[_0xd087('0xf')](_0xd087('0x67'),_0x10e7bb[_0xd087('0x1d')]['replace'](_0xd087('0x5b'),''),_0x19e230['id'])});break;default:logger[_0xd087('0x5c')](_0xd087('0x62'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xd087('0x5d')](function(_0xb39816){logger[_0xd087('0x5c')](_0xd087('0x68'),util[_0xd087('0x5f')](_0xb39816,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x62c22e,_0x1fe3f1,_0x218891,_0x4d3808,_0x58883b,_0x49d9a7){var _0x433a0a,_0x2e48e3;_0x49d9a7['remoteUri']=intUtil[_0xd087('0x48')](_0x49d9a7[_0xd087('0x1d')]);_0x49d9a7[_0xd087('0x49')]=intUtil['stripTrailingSlash'](_0x49d9a7['serverUrl']);if(_0x58883b&&_0x58883b['monitor_format']){logger[_0xd087('0xd')]('['+_0x1fe3f1[_0xd087('0x69')][_0xd087('0x6a')]()+']','Recording\x20is\x20enabled!');_0x1fe3f1[_0xd087('0x4d')]=util[_0xd087('0xf')](_0xd087('0x4e'),_0x49d9a7[_0xd087('0x49')],_0x1fe3f1[_0xd087('0x4f')],md5(_0x1fe3f1[_0xd087('0x4f')]));}else{_0x1fe3f1['recordingURL']='';}headers['Authorization']=getAuth(_0x49d9a7);return getUser(_0x49d9a7)[_0xd087('0x19')](function(_0x1b351c){_0x433a0a=_0x1b351c;logger[_0xd087('0xd')](_0xd087('0x64'),_0x433a0a['id']);return getEndUser(_0x49d9a7,_0x1fe3f1[_0xd087('0x51')],_0x1fe3f1['calleridnum']);})[_0xd087('0x19')](function(_0x5f2a4e){_0x2e48e3=_0x5f2a4e;logger[_0xd087('0xd')](_0xd087('0x66'),_0x2e48e3['id']);return getTicket(_0x49d9a7,_0x433a0a,_0x2e48e3,_0x218891,_0x1fe3f1);})[_0xd087('0x19')](function(_0x3d210e){if(_0x3d210e){logger[_0xd087('0xd')](_0xd087('0x52'),_0x3d210e['id']);}})[_0xd087('0x5d')](function(_0x8eab47){logger[_0xd087('0x5c')]('['+_0x1fe3f1['lastevent'][_0xd087('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x8eab47,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff