// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb6b1=['base64','debug','[HTTP]','stringify','GET','length','map','forEach','type','string','nameField','toLowerCase','content','idField','variable','variableName','custom_fields','push','customVariable','Variable','customField','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','ioredis','./util','../../../../config/logger','redis','defaults','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','validateEmail','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','username','toString'];(function(_0x5b5348,_0x114705){var _0x5badd6=function(_0x1f8c4b){while(--_0x1f8c4b){_0x5b5348['push'](_0x5b5348['shift']());}};_0x5badd6(++_0x114705);}(_0xb6b1,0x17b));var _0x1b6b=function(_0x213518,_0x51e022){_0x213518=_0x213518-0x0;var _0x1baf75=_0xb6b1[_0x213518];return _0x1baf75;};'use strict';var _=require(_0x1b6b('0x0'));var rp=require('request-promise');var md5=require(_0x1b6b('0x1'));var util=require('util');var Redis=require(_0x1b6b('0x2'));var intUtil=require(_0x1b6b('0x3'));var config=require('../../../../config/environment');var logger=require(_0x1b6b('0x4'))('zendesk');config[_0x1b6b('0x5')]=_[_0x1b6b('0x6')](config[_0x1b6b('0x5')],{'host':_0x1b6b('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b6b('0x5')]));function emit(_0x51cfed,_0xae4115,_0x5042f7){io['to'](_0x51cfed)[_0x1b6b('0x8')](_0xae4115,_0x5042f7);}var headers={'Content-Type':_0x1b6b('0x9'),'Accept':_0x1b6b('0x9')};function getTicket(_0x29258a,_0x5249cd,_0x4c750a,_0x475423,_0x43d9f0){logger[_0x1b6b('0xa')](_0x1b6b('0xb'));return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0xd'),_0x29258a[_0x1b6b('0xe')]),'method':'POST','body':{'ticket':_[_0x1b6b('0xf')]({'requester_id':_0x4c750a['id'],'submitter_id':_0x5249cd?_0x5249cd['id']:undefined,'assignee_id':_0x5249cd?_0x5249cd['id']:undefined,'tags':getTags(_0x475423[_0x1b6b('0x10')],_0x1b6b('0x11')),'subject':intUtil['getString'](_0x475423[_0x1b6b('0x12')],_0x43d9f0,'\x20'),'description':intUtil['getString'](_0x475423['Descriptions'],_0x43d9f0,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1b6b('0x13')](_0x475423[_0x1b6b('0x14')],_0x43d9f0,'\x0a')}},getCustomFields(_0x475423[_0x1b6b('0x15')],_0x43d9f0))}})[_0x1b6b('0x16')](function(_0x1b9cc4){logger[_0x1b6b('0xa')](_0x1b6b('0x17'));return _0x1b9cc4['ticket'];});}function getUser(_0x1069a4,_0x251821){if(intUtil[_0x1b6b('0x18')](_0x251821)){logger[_0x1b6b('0xa')]('Getting\x20agent\x20with\x20email',_0x251821);return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x19'),_0x1069a4[_0x1b6b('0xe')]),'qs':{'query':util['format'](_0x1b6b('0x1a'),_0x251821)}})[_0x1b6b('0x16')](function(_0x38801e){if(_0x38801e[_0x1b6b('0x1b')]){logger[_0x1b6b('0xa')](_0x1b6b('0x1c'));return _[_0x1b6b('0x1d')](_0x38801e[_0x1b6b('0x1e')],{'email':_0x251821,'role':_0x1b6b('0x1f')});}else{logger[_0x1b6b('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x20'),_0x1069a4[_0x1b6b('0xe')])})[_0x1b6b('0x16')](function(_0x27974f){logger[_0x1b6b('0xa')](_0x1b6b('0x21'));return _0x27974f[_0x1b6b('0x22')];});}});}else{logger[_0x1b6b('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x1b6b('0xc')]('%s/users/me.json',_0x1069a4['remoteUri'])})['then'](function(_0x11449b){logger[_0x1b6b('0xa')]('Admin\x20account\x20selected.');return _0x11449b[_0x1b6b('0x22')];});}}function getEndUser(_0x47c318,_0x15dfc7,_0x440658){logger[_0x1b6b('0xa')](_0x1b6b('0x23'),_0x440658);return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x19'),_0x47c318['remoteUri']),'qs':{'query':util[_0x1b6b('0xc')](_0x1b6b('0x24'),_0x440658)}})[_0x1b6b('0x16')](function(_0x3b33d4){var _0x4bd5b8;if(_0x3b33d4[_0x1b6b('0x1e')]['length']){_0x3b33d4['results']=_[_0x1b6b('0x25')](_0x3b33d4['results'],{'suspended':![],'role':_0x1b6b('0x26')});if(_0x3b33d4[_0x1b6b('0x1e')]['length']){_0x4bd5b8=_['first'](_0x3b33d4[_0x1b6b('0x1e')]);}}if(_0x4bd5b8){logger[_0x1b6b('0xa')]('Enduser\x20found!');return _0x4bd5b8;}else{logger['info'](_0x1b6b('0x27'));return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x28'),_0x47c318[_0x1b6b('0xe')]),'method':'POST','body':{'user':{'role':_0x1b6b('0x26'),'name':util[_0x1b6b('0xc')](_0x1b6b('0x29'),_0x15dfc7||_0x440658),'phone':_0x440658}}})[_0x1b6b('0x16')](function(_0x1c373b){logger[_0x1b6b('0xa')](_0x1b6b('0x2a'));return _0x1c373b[_0x1b6b('0x22')];});}});}function getAuth(_0x2e991b){var _0x517cf7;if(_0x2e991b[_0x1b6b('0x2b')]===_0x1b6b('0x2c')){_0x517cf7=util[_0x1b6b('0xc')](_0x1b6b('0x2d'),_0x2e991b['username'],_0x2e991b[_0x1b6b('0x2c')]);}else if(_0x2e991b['authType']===_0x1b6b('0x2e')){_0x517cf7=util['format']('%s/token:%s',_0x2e991b[_0x1b6b('0x2f')],_0x2e991b[_0x1b6b('0x2e')]);}return util[_0x1b6b('0xc')]('Basic\x20%s',new Buffer(_0x517cf7)[_0x1b6b('0x30')](_0x1b6b('0x31')));}function request(_0x3c7e65){logger[_0x1b6b('0x32')](_0x1b6b('0x33'),JSON[_0x1b6b('0x34')](_0x3c7e65));return rp(_[_0x1b6b('0x6')](_0x3c7e65,{'method':_0x1b6b('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x37e374,_0x2033fa){var _0x120e13=[];if(_0x37e374&&_0x37e374[_0x1b6b('0x36')]>0x0){_0x120e13=_[_0x1b6b('0x37')](_0x37e374,_0x2033fa);}return _0x120e13;}function getCustomFields(_0xfc4d04,_0x4d4795){var _0x2114d6=[];var _0x47349b={'custom_fields':[]};if(_0xfc4d04['length']>0x0){_[_0x1b6b('0x38')](_0xfc4d04,function(_0x4ca91c){if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3a')&&_0x4ca91c[_0x1b6b('0x3b')]&&!_0x4ca91c['customField']){_0x47349b[_0x4ca91c[_0x1b6b('0x3b')][_0x1b6b('0x3c')]()]=_0x4ca91c[_0x1b6b('0x3d')]['toString']();}else if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3a')&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c['customField']){_0x47349b['custom_fields']['push']({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4ca91c[_0x1b6b('0x3d')][_0x1b6b('0x30')]()});}else if(_0x4ca91c[_0x1b6b('0x39')]===_0x1b6b('0x3f')&&_0x4ca91c[_0x1b6b('0x40')]&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c['customField']){_0x4d4795[_0x4ca91c[_0x1b6b('0x40')]]&&_0x47349b[_0x1b6b('0x41')][_0x1b6b('0x42')]({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4d4795[_0x4ca91c[_0x1b6b('0x40')]][_0x1b6b('0x30')]()});}else if(_0x4ca91c['type']===_0x1b6b('0x43')&&_0x4ca91c[_0x1b6b('0x44')]&&_0x4ca91c[_0x1b6b('0x44')][_0x1b6b('0x11')]&&_0x4ca91c[_0x1b6b('0x3e')]&&_0x4ca91c[_0x1b6b('0x45')]){_0x4d4795[_0x4ca91c[_0x1b6b('0x44')][_0x1b6b('0x11')][_0x1b6b('0x3c')]()]&&_0x47349b[_0x1b6b('0x41')][_0x1b6b('0x42')]({'id':_0x4ca91c[_0x1b6b('0x3e')],'value':_0x4d4795[_0x4ca91c['Variable'][_0x1b6b('0x11')][_0x1b6b('0x3c')]()][_0x1b6b('0x30')]()});}});}return _0x47349b;}exports[_0x1b6b('0x46')]=function(_0xc6cec0,_0x355fde,_0x53544f,_0x519282,_0x203d3c,_0x5bbe60){var _0x1b3a85,_0x5bd593;_0x5bbe60[_0x1b6b('0xe')]=intUtil[_0x1b6b('0x47')](_0x5bbe60[_0x1b6b('0xe')]);_0x5bbe60[_0x1b6b('0x48')]=intUtil['stripTrailingSlash'](_0x5bbe60[_0x1b6b('0x48')]);if(_0x203d3c&&_0x203d3c['monitor_format']){logger['info'](_0x1b6b('0x49'),_0x1b6b('0x4a'));_0x355fde[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5bbe60[_0x1b6b('0x48')],_0x355fde['uniqueid'],md5(_0x355fde[_0x1b6b('0x4c')]));}else{_0x355fde[_0x1b6b('0x4b')]='';}headers[_0x1b6b('0x4d')]=getAuth(_0x5bbe60);return getUser(_0x5bbe60,_0x519282['email'])[_0x1b6b('0x16')](function(_0x5c7a72){_0x1b3a85=_0x5c7a72;logger[_0x1b6b('0xa')]('The\x20User\x20ID\x20is:',_0x1b3a85['id']);return getEndUser(_0x5bbe60,_0x355fde[_0x1b6b('0x4e')],_0x355fde[_0x1b6b('0x4f')]);})[_0x1b6b('0x16')](function(_0x21e798){_0x5bd593=_0x21e798;logger[_0x1b6b('0xa')](_0x1b6b('0x50'),_0x5bd593['id']);return getTicket(_0x5bbe60,_0x1b3a85,_0x5bd593,_0x53544f,_0x355fde);})['then'](function(_0x4c1e02){if(_0x4c1e02){logger[_0x1b6b('0xa')](_0x1b6b('0x51'),_0x4c1e02['id']);switch(_0x5bbe60['type']){case _0x1b6b('0x52'):logger[_0x1b6b('0xa')](_0x1b6b('0x49'),_0x1b6b('0x53'));return request({'uri':util[_0x1b6b('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5bbe60[_0x1b6b('0xe')],_0x1b3a85['id'],_0x4c1e02['id']),'method':'POST'});case _0x1b6b('0x54'):logger[_0x1b6b('0xa')](_0x1b6b('0x49'),_0x1b6b('0x55'));emit(util[_0x1b6b('0xc')](_0x1b6b('0x56'),_0x519282[_0x1b6b('0x11')]),_0x1b6b('0x57'),{'uri':util[_0x1b6b('0xc')]('%s/agent/tickets/%s',_0x5bbe60['remoteUri'],_0x4c1e02['id'])});break;default:logger['error'](_0x1b6b('0x49'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x2f1375){logger[_0x1b6b('0x58')](_0x1b6b('0x59'),util[_0x1b6b('0x5a')](_0x2f1375,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1f549c,_0x20b70e,_0x11f3ec,_0x4e3226,_0x4df1e4,_0xfc3746,_0x8ab8a5){var _0x42d7d3,_0x5589cd;_0xfc3746['remoteUri']=intUtil['stripTrailingSlash'](_0xfc3746['remoteUri']);_0xfc3746[_0x1b6b('0x48')]=intUtil[_0x1b6b('0x47')](_0xfc3746[_0x1b6b('0x48')]);if(_0x8ab8a5&&_0x8ab8a5[_0x1b6b('0x5b')]&&_0x8ab8a5[_0x1b6b('0x5b')]!==_0x1b6b('0x5c')){logger['info'](_0x1b6b('0x5d'),_0x1b6b('0x4a'));_0x20b70e[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')](_0x1b6b('0x5e'),_0xfc3746[_0x1b6b('0x48')],_0x20b70e['uniqueid'],md5(_0x20b70e[_0x1b6b('0x4c')]));}headers['Authorization']=getAuth(_0xfc3746);return getUser(_0xfc3746,_0x4e3226['email'])['then'](function(_0x1bd704){_0x42d7d3=_0x1bd704;logger['info']('The\x20User\x20ID\x20is:',_0x42d7d3['id']);return getEndUser(_0xfc3746,_0x20b70e[_0x1b6b('0x5f')],_0x20b70e[_0x1b6b('0x60')]);})[_0x1b6b('0x16')](function(_0x3cba4a){_0x5589cd=_0x3cba4a;logger[_0x1b6b('0xa')](_0x1b6b('0x50'),_0x5589cd['id']);return getTicket(_0xfc3746,_0x42d7d3,_0x5589cd,_0x11f3ec,_0x20b70e);})[_0x1b6b('0x16')](function(_0x489015){if(_0x489015){logger[_0x1b6b('0xa')]('The\x20Ticket\x20ID\x20is:',_0x489015['id']);switch(_0xfc3746[_0x1b6b('0x39')]){case _0x1b6b('0x52'):logger[_0x1b6b('0xa')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1b6b('0xc')](_0x1b6b('0x61'),_0xfc3746[_0x1b6b('0xe')],_0x42d7d3['id'],_0x489015['id']),'method':_0x1b6b('0x62')});case _0x1b6b('0x54'):logger[_0x1b6b('0xa')](_0x1b6b('0x5d'),_0x1b6b('0x55'));emit(util['format']('user:%s',_0x4e3226[_0x1b6b('0x11')]),_0x1b6b('0x57'),{'uri':util[_0x1b6b('0xc')](_0x1b6b('0x63'),_0xfc3746['remoteUri'],_0x489015['id'])});break;default:logger[_0x1b6b('0x58')]('[OUTBOUND]',_0x1b6b('0x64'));}}})[_0x1b6b('0x65')](function(_0x50989c){logger[_0x1b6b('0x58')](_0x1b6b('0x66'),util[_0x1b6b('0x5a')](_0x50989c,{'showHidden':!![],'depth':null}));});};exports[_0x1b6b('0x67')]=function(_0x40b86a,_0x10bd40,_0x591193,_0x860891,_0x3fbc4b,_0x533441){var _0x30b618,_0x26edc4;_0x533441[_0x1b6b('0xe')]=intUtil[_0x1b6b('0x47')](_0x533441[_0x1b6b('0xe')]);_0x533441[_0x1b6b('0x48')]=intUtil[_0x1b6b('0x47')](_0x533441[_0x1b6b('0x48')]);if(_0x3fbc4b&&_0x3fbc4b['monitor_format']){logger['info']('['+_0x10bd40['lastevent'][_0x1b6b('0x68')]()+']',_0x1b6b('0x4a'));_0x10bd40[_0x1b6b('0x4b')]=util[_0x1b6b('0xc')](_0x1b6b('0x5e'),_0x533441[_0x1b6b('0x48')],_0x10bd40['uniqueid'],md5(_0x10bd40['uniqueid']));}else{_0x10bd40[_0x1b6b('0x4b')]='';}headers['Authorization']=getAuth(_0x533441);return getUser(_0x533441)[_0x1b6b('0x16')](function(_0x3dcc50){_0x30b618=_0x3dcc50;logger[_0x1b6b('0xa')]('The\x20User\x20ID\x20is:',_0x30b618['id']);return getEndUser(_0x533441,_0x10bd40[_0x1b6b('0x4e')],_0x10bd40['calleridnum']);})[_0x1b6b('0x16')](function(_0x224584){_0x26edc4=_0x224584;logger['info'](_0x1b6b('0x50'),_0x26edc4['id']);return getTicket(_0x533441,_0x30b618,_0x26edc4,_0x591193,_0x10bd40);})['then'](function(_0x3dac67){if(_0x3dac67){logger[_0x1b6b('0xa')]('The\x20Ticket\x20ID\x20is:',_0x3dac67['id']);}})[_0x1b6b('0x65')](function(_0x137f15){logger[_0x1b6b('0x58')]('['+_0x10bd40[_0x1b6b('0x69')][_0x1b6b('0x68')]()+']'+_0x1b6b('0x6a'),util[_0x1b6b('0x5a')](_0x137f15,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff