// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xab17=['Fields','then','info','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s/token:%s','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','string','type','nameField','content','customField','custom_fields','push','idField','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','Descriptions','getString'];(function(_0x1e8c4e,_0x4b6ba5){var _0x19088a=function(_0x33116a){while(--_0x33116a){_0x1e8c4e['push'](_0x1e8c4e['shift']());}};_0x19088a(++_0x4b6ba5);}(_0xab17,0x13c));var _0x7ab1=function(_0x967369,_0x1adcb6){_0x967369=_0x967369-0x0;var _0x5e1bc7=_0xab17[_0x967369];return _0x5e1bc7;};'use strict';var _=require(_0x7ab1('0x0'));var rp=require(_0x7ab1('0x1'));var md5=require(_0x7ab1('0x2'));var util=require(_0x7ab1('0x3'));var Redis=require(_0x7ab1('0x4'));var intUtil=require('./util');var config=require(_0x7ab1('0x5'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x7ab1('0x6')](config[_0x7ab1('0x7')],{'host':_0x7ab1('0x8'),'port':0x18eb});var io=require(_0x7ab1('0x9'))(new Redis(config['redis']));function emit(_0x41b703,_0x2dde2b,_0x12a5b9){io['to'](_0x41b703)[_0x7ab1('0xa')](_0x2dde2b,_0x12a5b9);}var headers={'Content-Type':_0x7ab1('0xb'),'Accept':_0x7ab1('0xb')};function getTicket(_0x3e80cb,_0x25bf0b,_0x31ed92,_0x4ad032,_0x2f979d){logger['info'](_0x7ab1('0xc'));return request({'uri':util[_0x7ab1('0xd')](_0x7ab1('0xe'),_0x3e80cb[_0x7ab1('0xf')]),'method':_0x7ab1('0x10'),'body':{'ticket':_[_0x7ab1('0x11')]({'requester_id':_0x31ed92['id'],'submitter_id':_0x25bf0b?_0x25bf0b['id']:undefined,'assignee_id':_0x25bf0b?_0x25bf0b['id']:undefined,'tags':getTags(_0x4ad032[_0x7ab1('0x12')],_0x7ab1('0x13')),'subject':intUtil['getString'](_0x4ad032[_0x7ab1('0x14')],_0x2f979d,'\x20'),'description':intUtil['getString'](_0x4ad032[_0x7ab1('0x15')],_0x2f979d,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7ab1('0x16')](_0x4ad032['Descriptions'],_0x2f979d,'\x0a')}},getCustomFields(_0x4ad032[_0x7ab1('0x17')],_0x2f979d))}})[_0x7ab1('0x18')](function(_0x11d3d8){logger[_0x7ab1('0x19')](_0x7ab1('0x1a'));return _0x11d3d8['ticket'];});}function getUser(_0x834e86,_0x286e01){if(intUtil[_0x7ab1('0x1b')](_0x286e01)){logger[_0x7ab1('0x19')](_0x7ab1('0x1c'),_0x286e01);return request({'uri':util['format'](_0x7ab1('0x1d'),_0x834e86[_0x7ab1('0xf')]),'qs':{'query':util[_0x7ab1('0xd')](_0x7ab1('0x1e'),_0x286e01)}})[_0x7ab1('0x18')](function(_0x441887){if(_0x441887[_0x7ab1('0x1f')]){logger[_0x7ab1('0x19')]('Agent\x20found!');return _[_0x7ab1('0x20')](_0x441887[_0x7ab1('0x21')],{'email':_0x286e01,'role':'agent'});}else{logger[_0x7ab1('0x19')](_0x7ab1('0x22'));return request({'uri':util['format'](_0x7ab1('0x23'),_0x834e86['remoteUri'])})[_0x7ab1('0x18')](function(_0x48faf4){logger['info'](_0x7ab1('0x24'));return _0x48faf4[_0x7ab1('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7ab1('0xd')](_0x7ab1('0x23'),_0x834e86['remoteUri'])})[_0x7ab1('0x18')](function(_0x3bf21b){logger[_0x7ab1('0x19')]('Admin\x20account\x20selected.');return _0x3bf21b[_0x7ab1('0x25')];});}}function getEndUser(_0x5a458a,_0x2b3450,_0x2fecdc){logger['info'](_0x7ab1('0x26'),_0x2fecdc);return request({'uri':util[_0x7ab1('0xd')](_0x7ab1('0x1d'),_0x5a458a['remoteUri']),'qs':{'query':util['format'](_0x7ab1('0x27'),_0x2fecdc)}})[_0x7ab1('0x18')](function(_0x221dbc){var _0x22f323;if(_0x221dbc['results'][_0x7ab1('0x28')]){_0x221dbc['results']=_['filter'](_0x221dbc[_0x7ab1('0x21')],{'suspended':![],'role':_0x7ab1('0x29')});if(_0x221dbc[_0x7ab1('0x21')][_0x7ab1('0x28')]){_0x22f323=_[_0x7ab1('0x2a')](_0x221dbc['results']);}}if(_0x22f323){logger[_0x7ab1('0x19')](_0x7ab1('0x2b'));return _0x22f323;}else{logger[_0x7ab1('0x19')](_0x7ab1('0x2c'));return request({'uri':util['format'](_0x7ab1('0x2d'),_0x5a458a[_0x7ab1('0xf')]),'method':_0x7ab1('0x10'),'body':{'user':{'role':_0x7ab1('0x29'),'name':util['format'](_0x7ab1('0x2e'),_0x2b3450||_0x2fecdc),'phone':_0x2fecdc}}})['then'](function(_0x1cf38c){logger['info'](_0x7ab1('0x2f'));return _0x1cf38c[_0x7ab1('0x25')];});}});}function getAuth(_0x449acf){var _0x51a2f0;if(_0x449acf[_0x7ab1('0x30')]===_0x7ab1('0x31')){_0x51a2f0=util[_0x7ab1('0xd')]('%s:%s',_0x449acf['username'],_0x449acf[_0x7ab1('0x31')]);}else if(_0x449acf[_0x7ab1('0x30')]==='token'){_0x51a2f0=util['format'](_0x7ab1('0x32'),_0x449acf[_0x7ab1('0x33')],_0x449acf[_0x7ab1('0x34')]);}return util[_0x7ab1('0xd')](_0x7ab1('0x35'),new Buffer(_0x51a2f0)[_0x7ab1('0x36')](_0x7ab1('0x37')));}function request(_0x51de03){logger['debug'](_0x7ab1('0x38'),JSON[_0x7ab1('0x39')](_0x51de03));return rp(_['defaults'](_0x51de03,{'method':_0x7ab1('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x2356ee,_0xbeaa0){var _0x1377fe=[];if(_0x2356ee&&_0x2356ee[_0x7ab1('0x28')]>0x0){_0x1377fe=_[_0x7ab1('0x3b')](_0x2356ee,_0xbeaa0);}return _0x1377fe;}function getCustomFields(_0x231b45,_0x306674){var _0x2eeb99=[];var _0x3078b1={'custom_fields':[]};if(_0x231b45[_0x7ab1('0x28')]>0x0){_[_0x7ab1('0x3c')](_0x231b45,function(_0xb68860){if(_[_0x7ab1('0x3d')]([_0x7ab1('0x3e'),'picklist'],_0xb68860[_0x7ab1('0x3f')])&&_0xb68860[_0x7ab1('0x40')]&&!_0xb68860['customField']){_0x3078b1[_0xb68860[_0x7ab1('0x40')]['toLowerCase']()]=_0xb68860[_0x7ab1('0x41')]['toString']();}else if(_[_0x7ab1('0x3d')]([_0x7ab1('0x3e'),'picklist'],_0xb68860[_0x7ab1('0x3f')])&&_0xb68860['idField']&&_0xb68860[_0x7ab1('0x42')]){_0x3078b1[_0x7ab1('0x43')][_0x7ab1('0x44')]({'id':_0xb68860[_0x7ab1('0x45')],'value':_0xb68860[_0x7ab1('0x41')][_0x7ab1('0x36')]()});}else if(_0xb68860['type']==='variable'&&_0xb68860[_0x7ab1('0x46')]&&_0xb68860[_0x7ab1('0x45')]&&_0xb68860[_0x7ab1('0x42')]){_0x306674[_0xb68860[_0x7ab1('0x46')]]&&_0x3078b1[_0x7ab1('0x43')][_0x7ab1('0x44')]({'id':_0xb68860['idField'],'value':_0x306674[_0xb68860[_0x7ab1('0x46')]][_0x7ab1('0x36')]()});}else if(_0xb68860['type']===_0x7ab1('0x47')&&_0xb68860['Variable']&&_0xb68860[_0x7ab1('0x48')]['name']&&_0xb68860[_0x7ab1('0x45')]&&_0xb68860['customField']){_0x306674[_0xb68860[_0x7ab1('0x48')]['name'][_0x7ab1('0x49')]()]&&_0x3078b1[_0x7ab1('0x43')]['push']({'id':_0xb68860[_0x7ab1('0x45')],'value':_0x306674[_0xb68860[_0x7ab1('0x48')][_0x7ab1('0x13')][_0x7ab1('0x49')]()]['toString']()});}});}return _0x3078b1;}exports[_0x7ab1('0x4a')]=function(_0x460733,_0x4a939a,_0x26b4bf,_0x1265a6,_0x578c17,_0x379cc9){var _0x3318bf,_0x482d68;_0x379cc9[_0x7ab1('0xf')]=intUtil[_0x7ab1('0x4b')](_0x379cc9['remoteUri']);_0x379cc9[_0x7ab1('0x4c')]=intUtil[_0x7ab1('0x4b')](_0x379cc9[_0x7ab1('0x4c')]);if(_0x578c17&&_0x578c17[_0x7ab1('0x4d')]){logger[_0x7ab1('0x19')](_0x7ab1('0x4e'),_0x7ab1('0x4f'));_0x4a939a[_0x7ab1('0x50')]=util[_0x7ab1('0xd')](_0x7ab1('0x51'),_0x379cc9[_0x7ab1('0x4c')],_0x4a939a['uniqueid'],md5(_0x4a939a[_0x7ab1('0x52')]));}else{_0x4a939a['recordingURL']='';}headers[_0x7ab1('0x53')]=getAuth(_0x379cc9);return getUser(_0x379cc9,_0x1265a6[_0x7ab1('0x54')])[_0x7ab1('0x18')](function(_0x35607b){_0x3318bf=_0x35607b;logger['info'](_0x7ab1('0x55'),_0x3318bf['id']);return getEndUser(_0x379cc9,_0x4a939a[_0x7ab1('0x56')],_0x4a939a[_0x7ab1('0x57')]);})['then'](function(_0x101404){_0x482d68=_0x101404;logger[_0x7ab1('0x19')]('The\x20Enduser\x20ID\x20is:',_0x482d68['id']);return getTicket(_0x379cc9,_0x3318bf,_0x482d68,_0x26b4bf,_0x4a939a);})['then'](function(_0x507478){if(_0x507478){logger['info'](_0x7ab1('0x58'),_0x507478['id']);switch(_0x379cc9[_0x7ab1('0x3f')]){case'integrationTab':logger[_0x7ab1('0x19')](_0x7ab1('0x4e'),_0x7ab1('0x59'));return request({'uri':util['format'](_0x7ab1('0x5a'),_0x379cc9[_0x7ab1('0xf')],_0x3318bf['id'],_0x507478['id']),'method':_0x7ab1('0x10')});case _0x7ab1('0x5b'):logger[_0x7ab1('0x19')](_0x7ab1('0x4e'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x7ab1('0x5c'),_0x1265a6[_0x7ab1('0x13')]),_0x7ab1('0x5d'),{'uri':util['format'](_0x7ab1('0x5e'),_0x379cc9[_0x7ab1('0xf')][_0x7ab1('0x5f')](_0x7ab1('0x60'),''),_0x507478['id'])});break;default:logger[_0x7ab1('0x61')](_0x7ab1('0x4e'),_0x7ab1('0x62'));}}})[_0x7ab1('0x63')](function(_0x2a1e26){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x7ab1('0x64')](_0x2a1e26,{'showHidden':!![],'depth':null}));});};exports[_0x7ab1('0x65')]=function(_0x48db0c,_0x1f1e8b,_0x2b0d87,_0x2d2f5a,_0x4d1db1,_0x1fa4dd,_0x309b29){var _0x48973a,_0x2eec14;_0x1fa4dd[_0x7ab1('0xf')]=intUtil[_0x7ab1('0x4b')](_0x1fa4dd[_0x7ab1('0xf')]);_0x1fa4dd['serverUrl']=intUtil[_0x7ab1('0x4b')](_0x1fa4dd[_0x7ab1('0x4c')]);if(_0x309b29&&_0x309b29[_0x7ab1('0x66')]&&_0x309b29[_0x7ab1('0x66')]!==_0x7ab1('0x67')){logger[_0x7ab1('0x19')](_0x7ab1('0x68'),'Recording\x20is\x20enabled!');_0x1f1e8b[_0x7ab1('0x50')]=util[_0x7ab1('0xd')](_0x7ab1('0x51'),_0x1fa4dd[_0x7ab1('0x4c')],_0x1f1e8b['uniqueid'],md5(_0x1f1e8b[_0x7ab1('0x52')]));}headers[_0x7ab1('0x53')]=getAuth(_0x1fa4dd);return getUser(_0x1fa4dd,_0x2d2f5a['email'])[_0x7ab1('0x18')](function(_0x11255b){_0x48973a=_0x11255b;logger[_0x7ab1('0x19')](_0x7ab1('0x55'),_0x48973a['id']);return getEndUser(_0x1fa4dd,_0x1f1e8b[_0x7ab1('0x69')],_0x1f1e8b['destcalleridnum']);})[_0x7ab1('0x18')](function(_0xfc0bc6){_0x2eec14=_0xfc0bc6;logger[_0x7ab1('0x19')](_0x7ab1('0x6a'),_0x2eec14['id']);return getTicket(_0x1fa4dd,_0x48973a,_0x2eec14,_0x2b0d87,_0x1f1e8b);})['then'](function(_0x1ccfa6){if(_0x1ccfa6){logger[_0x7ab1('0x19')](_0x7ab1('0x58'),_0x1ccfa6['id']);switch(_0x1fa4dd[_0x7ab1('0x3f')]){case _0x7ab1('0x6b'):logger['info'](_0x7ab1('0x68'),_0x7ab1('0x59'));return request({'uri':util[_0x7ab1('0xd')](_0x7ab1('0x5a'),_0x1fa4dd['remoteUri'],_0x48973a['id'],_0x1ccfa6['id']),'method':_0x7ab1('0x10')});case _0x7ab1('0x5b'):logger[_0x7ab1('0x19')]('[OUTBOUND]',_0x7ab1('0x6c'));emit(util['format'](_0x7ab1('0x5c'),_0x2d2f5a[_0x7ab1('0x13')]),_0x7ab1('0x5d'),{'uri':util[_0x7ab1('0xd')](_0x7ab1('0x5e'),_0x1fa4dd[_0x7ab1('0xf')][_0x7ab1('0x5f')]('/api/v2',''),_0x1ccfa6['id'])});break;default:logger[_0x7ab1('0x61')](_0x7ab1('0x68'),_0x7ab1('0x62'));}}})[_0x7ab1('0x63')](function(_0x4d0273){logger[_0x7ab1('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x4d0273,{'showHidden':!![],'depth':null}));});};exports[_0x7ab1('0x6d')]=function(_0x44481e,_0x4f7cf3,_0x1df8ec,_0x1e94bd,_0x584ed4,_0x39ab54){var _0x20a383,_0x500a91;_0x39ab54['remoteUri']=intUtil['stripTrailingSlash'](_0x39ab54[_0x7ab1('0xf')]);_0x39ab54['serverUrl']=intUtil[_0x7ab1('0x4b')](_0x39ab54['serverUrl']);if(_0x584ed4&&_0x584ed4[_0x7ab1('0x4d')]){logger[_0x7ab1('0x19')]('['+_0x4f7cf3[_0x7ab1('0x6e')][_0x7ab1('0x6f')]()+']',_0x7ab1('0x4f'));_0x4f7cf3[_0x7ab1('0x50')]=util[_0x7ab1('0xd')](_0x7ab1('0x51'),_0x39ab54['serverUrl'],_0x4f7cf3['uniqueid'],md5(_0x4f7cf3[_0x7ab1('0x52')]));}else{_0x4f7cf3[_0x7ab1('0x50')]='';}headers[_0x7ab1('0x53')]=getAuth(_0x39ab54);return getUser(_0x39ab54)[_0x7ab1('0x18')](function(_0xa45fcf){_0x20a383=_0xa45fcf;logger[_0x7ab1('0x19')](_0x7ab1('0x55'),_0x20a383['id']);return getEndUser(_0x39ab54,_0x4f7cf3[_0x7ab1('0x56')],_0x4f7cf3[_0x7ab1('0x57')]);})[_0x7ab1('0x18')](function(_0x58912b){_0x500a91=_0x58912b;logger[_0x7ab1('0x19')]('The\x20Enduser\x20ID\x20is:',_0x500a91['id']);return getTicket(_0x39ab54,_0x20a383,_0x500a91,_0x1df8ec,_0x4f7cf3);})['then'](function(_0x5aae9d){if(_0x5aae9d){logger[_0x7ab1('0x19')](_0x7ab1('0x58'),_0x5aae9d['id']);}})['catch'](function(_0x4ad38f){logger[_0x7ab1('0x61')]('['+_0x4f7cf3[_0x7ab1('0x6e')][_0x7ab1('0x6f')]()+']'+_0x7ab1('0x70'),util[_0x7ab1('0x64')](_0x4ad38f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff