// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0d4e=['content','toString','type','idField','custom_fields','push','variableName','customVariable','Variable','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','Displaying\x20ticket\x20to\x20agent...','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','monitor_format','[ABANDONED]','The\x20Ticket\x20ID\x20is:','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','base64','[HTTP]','stringify','GET','forEach','nameField','customField'];(function(_0x484fba,_0x91a148){var _0x2ab031=function(_0x1f96da){while(--_0x1f96da){_0x484fba['push'](_0x484fba['shift']());}};_0x2ab031(++_0x91a148);}(_0x0d4e,0x1ca));var _0xe0d4=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0x0d4e[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0xe0d4('0x0'));var rp=require(_0xe0d4('0x1'));var md5=require(_0xe0d4('0x2'));var util=require(_0xe0d4('0x3'));var Redis=require(_0xe0d4('0x4'));var intUtil=require(_0xe0d4('0x5'));var config=require(_0xe0d4('0x6'));var logger=require(_0xe0d4('0x7'))(_0xe0d4('0x8'));config['redis']=_[_0xe0d4('0x9')](config[_0xe0d4('0xa')],{'host':_0xe0d4('0xb'),'port':0x18eb});var io=require(_0xe0d4('0xc'))(new Redis(config['redis']));function emit(_0x4a2a87,_0x312e09,_0x1ba14d){io['to'](_0x4a2a87)[_0xe0d4('0xd')](_0x312e09,_0x1ba14d);}var headers={'Content-Type':_0xe0d4('0xe'),'Accept':_0xe0d4('0xe')};function getTicket(_0x11aa34,_0x43ae3a,_0xb36d72,_0x1dd35d,_0x215d49){logger[_0xe0d4('0xf')](_0xe0d4('0x10'));return request({'uri':util[_0xe0d4('0x11')]('%s/tickets.json',_0x11aa34[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'ticket':_[_0xe0d4('0x14')]({'requester_id':_0xb36d72['id'],'submitter_id':_0x43ae3a?_0x43ae3a['id']:undefined,'assignee_id':_0x43ae3a?_0x43ae3a['id']:undefined,'tags':getTags(_0x1dd35d[_0xe0d4('0x15')],_0xe0d4('0x16')),'subject':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x18')],_0x215d49,'\x20'),'description':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a')}},getCustomFields(_0x1dd35d[_0xe0d4('0x1a')],_0x215d49))}})[_0xe0d4('0x1b')](function(_0x344d85){logger[_0xe0d4('0xf')]('Ticket\x20created!');return _0x344d85[_0xe0d4('0x1c')];});}function getUser(_0x3c0986,_0xe0d15b){if(intUtil['validateEmail'](_0xe0d15b)){logger['info'](_0xe0d4('0x1d'),_0xe0d15b);return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x1e'),_0x3c0986[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')]('type:user\x20role:agent\x20email:%s',_0xe0d15b)}})[_0xe0d4('0x1b')](function(_0x13192c){if(_0x13192c[_0xe0d4('0x1f')]){logger[_0xe0d4('0xf')](_0xe0d4('0x20'));return _['find'](_0x13192c[_0xe0d4('0x21')],{'email':_0xe0d15b,'role':'agent'});}else{logger['info'](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x4527e9){logger[_0xe0d4('0xf')](_0xe0d4('0x24'));return _0x4527e9[_0xe0d4('0x25')];});}});}else{logger[_0xe0d4('0xf')](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x24ef5e){logger['info'](_0xe0d4('0x24'));return _0x24ef5e['user'];});}}function getEndUser(_0x13c108,_0x9fc63d,_0x2229d0){logger['info'](_0xe0d4('0x26'),_0x2229d0);return request({'uri':util['format']('%s/search.json',_0x13c108[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')](_0xe0d4('0x27'),_0x2229d0)}})[_0xe0d4('0x1b')](function(_0x136ecd){var _0x207c71;if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x136ecd[_0xe0d4('0x21')]=_[_0xe0d4('0x29')](_0x136ecd[_0xe0d4('0x21')],{'suspended':![],'role':_0xe0d4('0x2a')});if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x207c71=_['first'](_0x136ecd[_0xe0d4('0x21')]);}}if(_0x207c71){logger['info'](_0xe0d4('0x2b'));return _0x207c71;}else{logger[_0xe0d4('0xf')](_0xe0d4('0x2c'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x2d'),_0x13c108[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'user':{'role':_0xe0d4('0x2a'),'name':util[_0xe0d4('0x11')](_0xe0d4('0x2e'),_0x9fc63d||_0x2229d0),'phone':_0x2229d0}}})[_0xe0d4('0x1b')](function(_0x7b9296){logger['info'](_0xe0d4('0x2f'));return _0x7b9296['user'];});}});}function getAuth(_0x3ce010){var _0x4f11f9;if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x31')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x32'),_0x3ce010['username'],_0x3ce010[_0xe0d4('0x31')]);}else if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x33')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x34'),_0x3ce010[_0xe0d4('0x35')],_0x3ce010[_0xe0d4('0x33')]);}return util[_0xe0d4('0x11')](_0xe0d4('0x36'),new Buffer(_0x4f11f9)['toString'](_0xe0d4('0x37')));}function request(_0x619eb2){logger['debug'](_0xe0d4('0x38'),JSON[_0xe0d4('0x39')](_0x619eb2));return rp(_[_0xe0d4('0x9')](_0x619eb2,{'method':_0xe0d4('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x354753,_0x1da547){var _0x48a29d=[];if(_0x354753&&_0x354753[_0xe0d4('0x28')]>0x0){_0x48a29d=_['map'](_0x354753,_0x1da547);}return _0x48a29d;}function getCustomFields(_0x5cbdb2,_0x5493de){var _0xc86f0e=[];var _0x349034={'custom_fields':[]};if(_0x5cbdb2[_0xe0d4('0x28')]>0x0){_[_0xe0d4('0x3b')](_0x5cbdb2,function(_0x190540){if(_0x190540['type']==='string'&&_0x190540[_0xe0d4('0x3c')]&&!_0x190540[_0xe0d4('0x3d')]){_0x349034[_0x190540[_0xe0d4('0x3c')]['toLowerCase']()]=_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]();}else if(_0x190540[_0xe0d4('0x40')]==='string'&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]()});}else if(_0x190540[_0xe0d4('0x40')]==='variable'&&_0x190540[_0xe0d4('0x44')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x44')]]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540['idField'],'value':_0x5493de[_0x190540[_0xe0d4('0x44')]]['toString']()});}else if(_0x190540[_0xe0d4('0x40')]===_0xe0d4('0x45')&&_0x190540['Variable']&&_0x190540['Variable'][_0xe0d4('0x16')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()][_0xe0d4('0x3f')]()});}});}return _0x349034;}exports['queue']=function(_0x1e5c62,_0x26ef5d,_0xf109c8,_0x792655,_0x277f56,_0x43e27d){var _0x53b91f,_0x5d69af;_0x43e27d[_0xe0d4('0x12')]=intUtil['stripTrailingSlash'](_0x43e27d[_0xe0d4('0x12')]);_0x43e27d[_0xe0d4('0x47')]=intUtil['stripTrailingSlash'](_0x43e27d['serverUrl']);if(_0x277f56&&_0x277f56['monitor_format']){logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x49'));_0x26ef5d['recordingURL']=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x43e27d[_0xe0d4('0x47')],_0x26ef5d[_0xe0d4('0x4b')],md5(_0x26ef5d[_0xe0d4('0x4b')]));}else{_0x26ef5d['recordingURL']='';}headers[_0xe0d4('0x4c')]=getAuth(_0x43e27d);return getUser(_0x43e27d,_0x792655[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x4f822c){_0x53b91f=_0x4f822c;logger['info'](_0xe0d4('0x4e'),_0x53b91f['id']);return getEndUser(_0x43e27d,_0x26ef5d[_0xe0d4('0x4f')],_0x26ef5d[_0xe0d4('0x50')]);})[_0xe0d4('0x1b')](function(_0x16ca40){_0x5d69af=_0x16ca40;logger['info'](_0xe0d4('0x51'),_0x5d69af['id']);return getTicket(_0x43e27d,_0x53b91f,_0x5d69af,_0xf109c8,_0x26ef5d);})[_0xe0d4('0x1b')](function(_0x27c02f){if(_0x27c02f){logger['info']('The\x20Ticket\x20ID\x20is:',_0x27c02f['id']);switch(_0x43e27d[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x43e27d['remoteUri'],_0x53b91f['id'],_0x27c02f['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x792655[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x43e27d[_0xe0d4('0x12')],_0x27c02f['id'])});break;default:logger['error'](_0xe0d4('0x48'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x538dad){logger['error'](_0xe0d4('0x59'),util[_0xe0d4('0x5a')](_0x538dad,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x953ffd,_0xdefc74,_0x16017f,_0x5bbbe2,_0x53f1d2,_0x1523ba,_0xd72f6e){var _0x46e805,_0x4b5243;_0x1523ba[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x1523ba[_0xe0d4('0x12')]);_0x1523ba[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x1523ba['serverUrl']);if(_0xd72f6e&&_0xd72f6e[_0xe0d4('0x5c')]&&_0xd72f6e[_0xe0d4('0x5c')]!=='none'){logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x49'));_0xdefc74[_0xe0d4('0x5e')]=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x1523ba[_0xe0d4('0x47')],_0xdefc74['uniqueid'],md5(_0xdefc74[_0xe0d4('0x4b')]));}headers[_0xe0d4('0x4c')]=getAuth(_0x1523ba);return getUser(_0x1523ba,_0x5bbbe2[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x52ce56){_0x46e805=_0x52ce56;logger[_0xe0d4('0xf')]('The\x20User\x20ID\x20is:',_0x46e805['id']);return getEndUser(_0x1523ba,_0xdefc74[_0xe0d4('0x5f')],_0xdefc74['destcalleridnum']);})[_0xe0d4('0x1b')](function(_0x48f1dc){_0x4b5243=_0x48f1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4b5243['id']);return getTicket(_0x1523ba,_0x46e805,_0x4b5243,_0x16017f,_0xdefc74);})[_0xe0d4('0x1b')](function(_0x5beaa6){if(_0x5beaa6){logger[_0xe0d4('0xf')]('The\x20Ticket\x20ID\x20is:',_0x5beaa6['id']);switch(_0x1523ba[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x60'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x1523ba['remoteUri'],_0x46e805['id'],_0x5beaa6['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger['info'](_0xe0d4('0x5d'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x5bbbe2[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x1523ba[_0xe0d4('0x12')],_0x5beaa6['id'])});break;default:logger[_0xe0d4('0x61')](_0xe0d4('0x5d'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x1b7993){logger[_0xe0d4('0x61')](_0xe0d4('0x62'),util[_0xe0d4('0x5a')](_0x1b7993,{'showHidden':!![],'depth':null}));});};exports[_0xe0d4('0x63')]=function(_0x3811f5,_0x4a7dc6,_0x384923,_0xb90b9b,_0x19bd35,_0x41e231){var _0x58bb5d,_0x949f43;_0x41e231[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x41e231[_0xe0d4('0x12')]);_0x41e231[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x41e231['serverUrl']);if(_0x19bd35&&_0x19bd35[_0xe0d4('0x64')]){logger[_0xe0d4('0xf')](_0xe0d4('0x65'),'Recording\x20is\x20enabled!');_0x4a7dc6[_0xe0d4('0x5e')]=util['format'](_0xe0d4('0x4a'),_0x41e231['serverUrl'],_0x4a7dc6[_0xe0d4('0x4b')],md5(_0x4a7dc6[_0xe0d4('0x4b')]));}else{_0x4a7dc6[_0xe0d4('0x5e')]='';}headers['Authorization']=getAuth(_0x41e231);return getUser(_0x41e231)[_0xe0d4('0x1b')](function(_0x569326){_0x58bb5d=_0x569326;logger['info'](_0xe0d4('0x4e'),_0x58bb5d['id']);return getEndUser(_0x41e231,_0x4a7dc6[_0xe0d4('0x4f')],_0x4a7dc6['calleridnum']);})[_0xe0d4('0x1b')](function(_0x2454bf){_0x949f43=_0x2454bf;logger['info'](_0xe0d4('0x51'),_0x949f43['id']);return getTicket(_0x41e231,_0x58bb5d,_0x949f43,_0x384923,_0x4a7dc6);})[_0xe0d4('0x1b')](function(_0x5ab440){if(_0x5ab440){logger[_0xe0d4('0xf')](_0xe0d4('0x66'),_0x5ab440['id']);}})[_0xe0d4('0x58')](function(_0x241b48){logger['error'](_0xe0d4('0x67'),util[_0xe0d4('0x5a')](_0x241b48,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff