// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xadf8=['token','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','length','map','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','name','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','%s:%s','username','password'];(function(_0x1c6ed5,_0x30afe1){var _0x792592=function(_0x17e1c0){while(--_0x17e1c0){_0x1c6ed5['push'](_0x1c6ed5['shift']());}};_0x792592(++_0x30afe1);}(_0xadf8,0xac));var _0x8adf=function(_0x330141,_0x1dd290){_0x330141=_0x330141-0x0;var _0x1b68a2=_0xadf8[_0x330141];return _0x1b68a2;};'use strict';var _=require(_0x8adf('0x0'));var rp=require(_0x8adf('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x8adf('0x2'));var intUtil=require(_0x8adf('0x3'));var config=require(_0x8adf('0x4'));var logger=require(_0x8adf('0x5'))(_0x8adf('0x6'));config[_0x8adf('0x7')]=_['defaults'](config['redis'],{'host':_0x8adf('0x8'),'port':0x18eb});var io=require(_0x8adf('0x9'))(new Redis(config[_0x8adf('0x7')]));function emit(_0x53a39b,_0x49637c,_0x161722){io['to'](_0x53a39b)[_0x8adf('0xa')](_0x49637c,_0x161722);}var headers={'Content-Type':_0x8adf('0xb'),'Accept':_0x8adf('0xb')};function getTicket(_0x522296,_0x55d9dd,_0x2cf3b0,_0x2ec48b,_0x5ec789){logger[_0x8adf('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x8adf('0xd'),_0x522296[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x2cf3b0['id'],'submitter_id':_0x55d9dd?_0x55d9dd['id']:undefined,'assignee_id':_0x55d9dd?_0x55d9dd['id']:undefined,'tags':getTags(_0x2ec48b[_0x8adf('0x10')],'name'),'subject':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x12')],_0x5ec789,'\x20'),'description':intUtil[_0x8adf('0x11')](_0x2ec48b['Descriptions'],_0x5ec789,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x13')],_0x5ec789,'\x0a')}},getCustomFields(_0x2ec48b[_0x8adf('0x14')],_0x5ec789))}})[_0x8adf('0x15')](function(_0x1145e7){logger[_0x8adf('0xc')](_0x8adf('0x16'));return _0x1145e7[_0x8adf('0x17')];});}function getUser(_0x36ec3f,_0x479ef4){if(intUtil['validateEmail'](_0x479ef4)){logger[_0x8adf('0xc')]('Getting\x20agent\x20with\x20email',_0x479ef4);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x36ec3f[_0x8adf('0xe')]),'qs':{'query':util['format'](_0x8adf('0x19'),_0x479ef4)}})[_0x8adf('0x15')](function(_0x1d7d8c){if(_0x1d7d8c[_0x8adf('0x1a')]){logger[_0x8adf('0xc')](_0x8adf('0x1b'));return _[_0x8adf('0x1c')](_0x1d7d8c[_0x8adf('0x1d')],{'email':_0x479ef4,'role':'agent'});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})[_0x8adf('0x15')](function(_0x3e68eb){logger['info'](_0x8adf('0x1f'));return _0x3e68eb[_0x8adf('0x20')];});}});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})['then'](function(_0x1220dd){logger[_0x8adf('0xc')](_0x8adf('0x1f'));return _0x1220dd[_0x8adf('0x20')];});}}function getEndUser(_0x2e7898,_0x4f9c17,_0x17d0e9){logger[_0x8adf('0xc')](_0x8adf('0x21'),_0x17d0e9);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x2e7898['remoteUri']),'qs':{'query':util[_0x8adf('0x18')](_0x8adf('0x22'),_0x17d0e9)}})[_0x8adf('0x15')](function(_0x1fef2a){var _0x7525a0;if(_0x1fef2a['results']['length']){_0x1fef2a['results']=_[_0x8adf('0x23')](_0x1fef2a[_0x8adf('0x1d')],{'suspended':![],'role':_0x8adf('0x24')});if(_0x1fef2a[_0x8adf('0x1d')]['length']){_0x7525a0=_[_0x8adf('0x25')](_0x1fef2a[_0x8adf('0x1d')]);}}if(_0x7525a0){logger[_0x8adf('0xc')](_0x8adf('0x26'));return _0x7525a0;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x27'),_0x2e7898[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'user':{'role':'end-user','name':util[_0x8adf('0x18')](_0x8adf('0x28'),_0x4f9c17||_0x17d0e9),'phone':_0x17d0e9}}})[_0x8adf('0x15')](function(_0x465834){logger['info']('Enduser\x20created.');return _0x465834[_0x8adf('0x20')];});}});}function getAuth(_0x597969){var _0x12e475;if(_0x597969['authType']==='password'){_0x12e475=util['format'](_0x8adf('0x29'),_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2b')]);}else if(_0x597969['authType']==='token'){_0x12e475=util[_0x8adf('0x18')]('%s/token:%s',_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2c')]);}return util[_0x8adf('0x18')](_0x8adf('0x2d'),new Buffer(_0x12e475)[_0x8adf('0x2e')](_0x8adf('0x2f')));}function request(_0xb9dc7a){logger[_0x8adf('0x30')](_0x8adf('0x31'),JSON['stringify'](_0xb9dc7a));return rp(_[_0x8adf('0x32')](_0xb9dc7a,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3ea70e,_0x2e0bd4){var _0x211d81=[];if(_0x3ea70e&&_0x3ea70e[_0x8adf('0x33')]>0x0){_0x211d81=_[_0x8adf('0x34')](_0x3ea70e,_0x2e0bd4);}return _0x211d81;}function getCustomFields(_0x339910,_0x45b306){var _0x1d9770=[];var _0x1d8cb9={'custom_fields':[]};if(_0x339910[_0x8adf('0x33')]>0x0){_[_0x8adf('0x35')](_0x339910,function(_0x1f1279){if(_[_0x8adf('0x36')]([_0x8adf('0x37'),_0x8adf('0x38')],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3a')]&&!_0x1f1279['customField']){_0x1d8cb9[_0x1f1279[_0x8adf('0x3a')][_0x8adf('0x3b')]()]=_0x1f1279['content']['toString']();}else if(_[_0x8adf('0x36')]([_0x8adf('0x37'),'picklist'],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x1f1279[_0x8adf('0x40')][_0x8adf('0x2e')]()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x41')&&_0x1f1279[_0x8adf('0x42')]&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x45b306[_0x1f1279[_0x8adf('0x42')]]&&_0x1d8cb9['custom_fields']['push']({'id':_0x1f1279['idField'],'value':_0x45b306[_0x1f1279[_0x8adf('0x42')]]['toString']()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x43')&&_0x1f1279[_0x8adf('0x44')]&&_0x1f1279[_0x8adf('0x44')]['name']&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279['customField']){_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]&&_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]['toString']()});}});}return _0x1d8cb9;}exports[_0x8adf('0x45')]=function(_0x47f1a3,_0x4875e4,_0x4c6ad3,_0x40ec4b,_0x141c5e,_0x4d0626){var _0x3b2a2d,_0x15ae90;_0x4d0626[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x4d0626[_0x8adf('0xe')]);_0x4d0626[_0x8adf('0x47')]=intUtil['stripTrailingSlash'](_0x4d0626[_0x8adf('0x47')]);if(_0x141c5e&&_0x141c5e[_0x8adf('0x48')]){logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x4a'));_0x4875e4[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x4d0626[_0x8adf('0x47')],_0x4875e4[_0x8adf('0x4d')],md5(_0x4875e4['uniqueid']));}else{_0x4875e4[_0x8adf('0x4b')]='';}headers[_0x8adf('0x4e')]=getAuth(_0x4d0626);return getUser(_0x4d0626,_0x40ec4b['email'])[_0x8adf('0x15')](function(_0x4db8e9){_0x3b2a2d=_0x4db8e9;logger['info'](_0x8adf('0x4f'),_0x3b2a2d['id']);return getEndUser(_0x4d0626,_0x4875e4[_0x8adf('0x50')],_0x4875e4[_0x8adf('0x51')]);})[_0x8adf('0x15')](function(_0x3b2309){_0x15ae90=_0x3b2309;logger['info'](_0x8adf('0x52'),_0x15ae90['id']);return getTicket(_0x4d0626,_0x3b2a2d,_0x15ae90,_0x4c6ad3,_0x4875e4);})['then'](function(_0x590149){if(_0x590149){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x590149['id']);switch(_0x4d0626[_0x8adf('0x39')]){case _0x8adf('0x53'):logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x54'));return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x4d0626['remoteUri'],_0x3b2a2d['id'],_0x590149['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')]('[QUEUE]',_0x8adf('0x57'));emit(util[_0x8adf('0x18')]('user:%s',_0x40ec4b[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util[_0x8adf('0x18')](_0x8adf('0x5a'),_0x4d0626[_0x8adf('0xe')][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x590149['id'])});break;default:logger[_0x8adf('0x5d')](_0x8adf('0x49'),_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x577b4c){logger[_0x8adf('0x5d')](_0x8adf('0x60'),util[_0x8adf('0x61')](_0x577b4c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x14196e,_0x3960fe,_0x332d1c,_0x1f2b96,_0x51c2c1,_0x293f30,_0x3614cc){var _0x2ddd5a,_0x3f8474;_0x293f30[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x293f30[_0x8adf('0xe')]);_0x293f30[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x293f30['serverUrl']);if(_0x3614cc&&_0x3614cc[_0x8adf('0x62')]&&_0x3614cc[_0x8adf('0x62')]!==_0x8adf('0x63')){logger[_0x8adf('0xc')](_0x8adf('0x64'),_0x8adf('0x4a'));_0x3960fe[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x293f30[_0x8adf('0x47')],_0x3960fe[_0x8adf('0x4d')],md5(_0x3960fe[_0x8adf('0x4d')]));}headers[_0x8adf('0x4e')]=getAuth(_0x293f30);return getUser(_0x293f30,_0x1f2b96['email'])[_0x8adf('0x15')](function(_0x408dc5){_0x2ddd5a=_0x408dc5;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x2ddd5a['id']);return getEndUser(_0x293f30,_0x3960fe[_0x8adf('0x65')],_0x3960fe[_0x8adf('0x66')]);})['then'](function(_0x275ec9){_0x3f8474=_0x275ec9;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x3f8474['id']);return getTicket(_0x293f30,_0x2ddd5a,_0x3f8474,_0x332d1c,_0x3960fe);})['then'](function(_0x4701e7){if(_0x4701e7){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4701e7['id']);switch(_0x293f30['type']){case'integrationTab':logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x293f30[_0x8adf('0xe')],_0x2ddd5a['id'],_0x4701e7['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x1f2b96[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util['format'](_0x8adf('0x5a'),_0x293f30['remoteUri'][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x4701e7['id'])});break;default:logger[_0x8adf('0x5d')]('[OUTBOUND]',_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x3bdfd8){logger[_0x8adf('0x5d')](_0x8adf('0x67'),util['inspect'](_0x3bdfd8,{'showHidden':!![],'depth':null}));});};exports[_0x8adf('0x68')]=function(_0x3d36d3,_0x597729,_0x1cc9fd,_0x4046c9,_0x520d60,_0x14789d){var _0x3e4140,_0x135d02;_0x14789d[_0x8adf('0xe')]=intUtil['stripTrailingSlash'](_0x14789d[_0x8adf('0xe')]);_0x14789d[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x14789d[_0x8adf('0x47')]);if(_0x520d60&&_0x520d60[_0x8adf('0x48')]){logger['info']('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']','Recording\x20is\x20enabled!');_0x597729[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x14789d[_0x8adf('0x47')],_0x597729['uniqueid'],md5(_0x597729['uniqueid']));}else{_0x597729['recordingURL']='';}headers[_0x8adf('0x4e')]=getAuth(_0x14789d);return getUser(_0x14789d)[_0x8adf('0x15')](function(_0x514b35){_0x3e4140=_0x514b35;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x3e4140['id']);return getEndUser(_0x14789d,_0x597729[_0x8adf('0x50')],_0x597729['calleridnum']);})[_0x8adf('0x15')](function(_0x47d553){_0x135d02=_0x47d553;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x135d02['id']);return getTicket(_0x14789d,_0x3e4140,_0x135d02,_0x1cc9fd,_0x597729);})['then'](function(_0x1132f8){if(_0x1132f8){logger['info'](_0x8adf('0x6b'),_0x1132f8['id']);}})[_0x8adf('0x5f')](function(_0x4743ba){logger[_0x8adf('0x5d')]('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8adf('0x61')](_0x4743ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff