// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0e4b=['lodash','request-promise','md5','ioredis','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','username','password','token','Basic\x20%s','toString','debug','[HTTP]','stringify','map','forEach','string','nameField','content','push','idField','variable','variableName','customField','custom_fields','type','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','recordingURL','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridname'];(function(_0xbca1b1,_0x33f0ce){var _0x4e1686=function(_0x58a80c){while(--_0x58a80c){_0xbca1b1['push'](_0xbca1b1['shift']());}};_0x4e1686(++_0x33f0ce);}(_0x0e4b,0xdc));var _0xb0e4=function(_0x9bf07f,_0x1914b4){_0x9bf07f=_0x9bf07f-0x0;var _0x543fb2=_0x0e4b[_0x9bf07f];return _0x543fb2;};'use strict';var _=require(_0xb0e4('0x0'));var rp=require(_0xb0e4('0x1'));var md5=require(_0xb0e4('0x2'));var util=require('util');var Redis=require(_0xb0e4('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xb0e4('0x4')]=_[_0xb0e4('0x5')](config['redis'],{'host':_0xb0e4('0x6'),'port':0x18eb});var io=require(_0xb0e4('0x7'))(new Redis(config[_0xb0e4('0x4')]));function emit(_0x3dff2f,_0x35aa64,_0x57f45d){io['to'](_0x3dff2f)['emit'](_0x35aa64,_0x57f45d);}var headers={'Content-Type':_0xb0e4('0x8'),'Accept':_0xb0e4('0x8')};function getTicket(_0x1d6452,_0x23555b,_0x12a36a,_0x140b7e,_0x16940b){logger[_0xb0e4('0x9')](_0xb0e4('0xa'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0xc'),_0x1d6452[_0xb0e4('0xd')]),'method':_0xb0e4('0xe'),'body':{'ticket':_[_0xb0e4('0xf')]({'requester_id':_0x12a36a['id'],'submitter_id':_0x23555b?_0x23555b['id']:undefined,'assignee_id':_0x23555b?_0x23555b['id']:undefined,'tags':getTags(_0x140b7e[_0xb0e4('0x10')],'name'),'subject':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x12')],_0x16940b,'\x20'),'description':intUtil['getString'](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a')}},getCustomFields(_0x140b7e[_0xb0e4('0x14')],_0x16940b))}})[_0xb0e4('0x15')](function(_0x57ba9d){logger['info'](_0xb0e4('0x16'));return _0x57ba9d[_0xb0e4('0x17')];});}function getUser(_0x5b219a,_0x152ceb){if(intUtil[_0xb0e4('0x18')](_0x152ceb)){logger[_0xb0e4('0x9')](_0xb0e4('0x19'),_0x152ceb);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x5b219a['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x152ceb)}})[_0xb0e4('0x15')](function(_0x41b3c1){if(_0x41b3c1[_0xb0e4('0x1b')]){logger[_0xb0e4('0x9')](_0xb0e4('0x1c'));return _[_0xb0e4('0x1d')](_0x41b3c1['results'],{'email':_0x152ceb,'role':_0xb0e4('0x1e')});}else{logger[_0xb0e4('0x9')](_0xb0e4('0x1f'));return request({'uri':util[_0xb0e4('0xb')]('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x52b55e){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x52b55e[_0xb0e4('0x21')];});}});}else{logger['info'](_0xb0e4('0x1f'));return request({'uri':util['format']('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x139c84){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x139c84[_0xb0e4('0x21')];});}}function getEndUser(_0x6665e,_0x50fe9e,_0x28ed88){logger['info'](_0xb0e4('0x22'),_0x28ed88);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x6665e[_0xb0e4('0xd')]),'qs':{'query':util['format'](_0xb0e4('0x23'),_0x28ed88)}})[_0xb0e4('0x15')](function(_0x15d402){var _0x451008;if(_0x15d402[_0xb0e4('0x24')][_0xb0e4('0x25')]){_0x15d402[_0xb0e4('0x24')]=_[_0xb0e4('0x26')](_0x15d402['results'],{'suspended':![],'role':_0xb0e4('0x27')});if(_0x15d402['results'][_0xb0e4('0x25')]){_0x451008=_[_0xb0e4('0x28')](_0x15d402['results']);}}if(_0x451008){logger[_0xb0e4('0x9')](_0xb0e4('0x29'));return _0x451008;}else{logger[_0xb0e4('0x9')](_0xb0e4('0x2a'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x2b'),_0x6665e['remoteUri']),'method':_0xb0e4('0xe'),'body':{'user':{'role':'end-user','name':util['format'](_0xb0e4('0x2c'),_0x50fe9e||_0x28ed88),'phone':_0x28ed88}}})['then'](function(_0xc51bcb){logger['info'](_0xb0e4('0x2d'));return _0xc51bcb['user'];});}});}function getAuth(_0x9d8544){var _0x12f6a6;if(_0x9d8544[_0xb0e4('0x2e')]==='password'){_0x12f6a6=util[_0xb0e4('0xb')]('%s:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544[_0xb0e4('0x30')]);}else if(_0x9d8544[_0xb0e4('0x2e')]===_0xb0e4('0x31')){_0x12f6a6=util[_0xb0e4('0xb')]('%s/token:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544['token']);}return util[_0xb0e4('0xb')](_0xb0e4('0x32'),new Buffer(_0x12f6a6)[_0xb0e4('0x33')]('base64'));}function request(_0x46ca20){logger[_0xb0e4('0x34')](_0xb0e4('0x35'),JSON[_0xb0e4('0x36')](_0x46ca20));return rp(_['defaults'](_0x46ca20,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4af7f6,_0x4dffd8){var _0x16812e=[];if(_0x4af7f6&&_0x4af7f6['length']>0x0){_0x16812e=_[_0xb0e4('0x37')](_0x4af7f6,_0x4dffd8);}return _0x16812e;}function getCustomFields(_0x49b45f,_0x2415ce){var _0x540536=[];var _0x5d4af8={'custom_fields':[]};if(_0x49b45f[_0xb0e4('0x25')]>0x0){_[_0xb0e4('0x38')](_0x49b45f,function(_0x270b6e){if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e[_0xb0e4('0x3a')]&&!_0x270b6e['customField']){_0x5d4af8[_0x270b6e[_0xb0e4('0x3a')]['toLowerCase']()]=_0x270b6e[_0xb0e4('0x3b')][_0xb0e4('0x33')]();}else if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e['idField']&&_0x270b6e['customField']){_0x5d4af8['custom_fields'][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x270b6e['content'][_0xb0e4('0x33')]()});}else if(_0x270b6e['type']===_0xb0e4('0x3e')&&_0x270b6e[_0xb0e4('0x3f')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e['variableName']]&&_0x5d4af8[_0xb0e4('0x41')][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x3f')]][_0xb0e4('0x33')]()});}else if(_0x270b6e[_0xb0e4('0x42')]===_0xb0e4('0x43')&&_0x270b6e[_0xb0e4('0x44')]&&_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]&&_0x5d4af8[_0xb0e4('0x41')]['push']({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]['toString']()});}});}return _0x5d4af8;}exports[_0xb0e4('0x47')]=function(_0x2ff73c,_0x56ff92,_0x28a484,_0x2c1c5c,_0x47107e,_0x40a365){var _0x48ad47,_0x2c9a89;_0x40a365[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0xd')]);_0x40a365[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0x49')]);if(_0x47107e&&_0x47107e[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),_0xb0e4('0x4c'));_0x56ff92['recordingURL']=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x40a365['serverUrl'],_0x56ff92['uniqueid'],md5(_0x56ff92['uniqueid']));}else{_0x56ff92[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x40a365);return getUser(_0x40a365,_0x2c1c5c['email'])['then'](function(_0x5e8a9a){_0x48ad47=_0x5e8a9a;logger['info']('The\x20User\x20ID\x20is:',_0x48ad47['id']);return getEndUser(_0x40a365,_0x56ff92['calleridname'],_0x56ff92[_0xb0e4('0x50')]);})['then'](function(_0x17c18c){_0x2c9a89=_0x17c18c;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x2c9a89['id']);return getTicket(_0x40a365,_0x48ad47,_0x2c9a89,_0x28a484,_0x56ff92);})[_0xb0e4('0x15')](function(_0x502d5e){if(_0x502d5e){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x502d5e['id']);switch(_0x40a365['type']){case _0xb0e4('0x53'):logger['info'](_0xb0e4('0x4b'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x40a365['remoteUri'],_0x48ad47['id'],_0x502d5e['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb0e4('0xb')](_0xb0e4('0x57'),_0x2c1c5c[_0xb0e4('0x45')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x40a365['remoteUri']['replace'](_0xb0e4('0x58'),''),_0x502d5e['id'])});break;default:logger['error'](_0xb0e4('0x4b'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x10b23b){logger['error'](_0xb0e4('0x5b'),util[_0xb0e4('0x5c')](_0x10b23b,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3f9bd4,_0x54e8f2,_0x2a2b9d,_0x581366,_0xe3250d,_0x5aec54,_0x3ad23a){var _0x363b2f,_0x5bf6e1;_0x5aec54[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x5aec54['remoteUri']);_0x5aec54['serverUrl']=intUtil[_0xb0e4('0x48')](_0x5aec54[_0xb0e4('0x49')]);if(_0x3ad23a&&_0x3ad23a[_0xb0e4('0x5d')]&&_0x3ad23a['recordingFormat']!==_0xb0e4('0x5e')){logger[_0xb0e4('0x9')]('[OUTBOUND]',_0xb0e4('0x4c'));_0x54e8f2[_0xb0e4('0x4e')]=util['format'](_0xb0e4('0x4d'),_0x5aec54[_0xb0e4('0x49')],_0x54e8f2[_0xb0e4('0x5f')],md5(_0x54e8f2['uniqueid']));}headers[_0xb0e4('0x4f')]=getAuth(_0x5aec54);return getUser(_0x5aec54,_0x581366[_0xb0e4('0x60')])[_0xb0e4('0x15')](function(_0x40c288){_0x363b2f=_0x40c288;logger['info'](_0xb0e4('0x61'),_0x363b2f['id']);return getEndUser(_0x5aec54,_0x54e8f2[_0xb0e4('0x62')],_0x54e8f2[_0xb0e4('0x63')]);})[_0xb0e4('0x15')](function(_0x32c5c5){_0x5bf6e1=_0x32c5c5;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x5bf6e1['id']);return getTicket(_0x5aec54,_0x363b2f,_0x5bf6e1,_0x2a2b9d,_0x54e8f2);})['then'](function(_0x58cae0){if(_0x58cae0){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x58cae0['id']);switch(_0x5aec54[_0xb0e4('0x42')]){case _0xb0e4('0x53'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x5aec54[_0xb0e4('0xd')],_0x363b2f['id'],_0x58cae0['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x65'));emit(util[_0xb0e4('0xb')]('user:%s',_0x581366['name']),_0xb0e4('0x66'),{'uri':util[_0xb0e4('0xb')](_0xb0e4('0x67'),_0x5aec54[_0xb0e4('0xd')][_0xb0e4('0x68')]('/api/v2',''),_0x58cae0['id'])});break;default:logger['error'](_0xb0e4('0x64'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x54f614){logger[_0xb0e4('0x69')](_0xb0e4('0x6a'),util['inspect'](_0x54f614,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2c46de,_0x553f4d,_0x2400e0,_0x3ae187,_0x138b22,_0x44eb57){var _0x1bd223,_0x27e561;_0x44eb57[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x44eb57[_0xb0e4('0xd')]);_0x44eb57[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x44eb57['serverUrl']);if(_0x138b22&&_0x138b22[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']',_0xb0e4('0x4c'));_0x553f4d[_0xb0e4('0x4e')]=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x44eb57['serverUrl'],_0x553f4d[_0xb0e4('0x5f')],md5(_0x553f4d[_0xb0e4('0x5f')]));}else{_0x553f4d[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x44eb57);return getUser(_0x44eb57)[_0xb0e4('0x15')](function(_0x1172e3){_0x1bd223=_0x1172e3;logger[_0xb0e4('0x9')](_0xb0e4('0x61'),_0x1bd223['id']);return getEndUser(_0x44eb57,_0x553f4d[_0xb0e4('0x6d')],_0x553f4d['calleridnum']);})[_0xb0e4('0x15')](function(_0x5ad916){_0x27e561=_0x5ad916;logger[_0xb0e4('0x9')]('The\x20Enduser\x20ID\x20is:',_0x27e561['id']);return getTicket(_0x44eb57,_0x1bd223,_0x27e561,_0x2400e0,_0x553f4d);})['then'](function(_0x4d658b){if(_0x4d658b){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x4d658b['id']);}})[_0xb0e4('0x5a')](function(_0x282398){logger[_0xb0e4('0x69')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xb0e4('0x5c')](_0x282398,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff