// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc46b=['toLowerCase','string','push','variable','variableName','idField','customVariable','Variable','custom_fields','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','recordingURL','destcalleridname','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','/api/v2','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','picklist','type','nameField','customField'];(function(_0xbc7d4d,_0x1ea9cf){var _0x45cc9a=function(_0x3603ca){while(--_0x3603ca){_0xbc7d4d['push'](_0xbc7d4d['shift']());}};_0x45cc9a(++_0x1ea9cf);}(_0xc46b,0xa2));var _0xbc46=function(_0x550eaf,_0x42447d){_0x550eaf=_0x550eaf-0x0;var _0x2ffe90=_0xc46b[_0x550eaf];return _0x2ffe90;};'use strict';var _=require(_0xbc46('0x0'));var rp=require(_0xbc46('0x1'));var md5=require('md5');var util=require(_0xbc46('0x2'));var Redis=require(_0xbc46('0x3'));var intUtil=require('./util');var config=require(_0xbc46('0x4'));var logger=require(_0xbc46('0x5'))(_0xbc46('0x6'));config[_0xbc46('0x7')]=_[_0xbc46('0x8')](config['redis'],{'host':_0xbc46('0x9'),'port':0x18eb});var io=require(_0xbc46('0xa'))(new Redis(config[_0xbc46('0x7')]));function emit(_0x26ec89,_0x637b24,_0x3f35cc){io['to'](_0x26ec89)[_0xbc46('0xb')](_0x637b24,_0x3f35cc);}var headers={'Content-Type':_0xbc46('0xc'),'Accept':_0xbc46('0xc')};function getTicket(_0x211a4d,_0x4d3add,_0x41cc44,_0x52136f,_0x151e38){logger[_0xbc46('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xbc46('0xe')](_0xbc46('0xf'),_0x211a4d['remoteUri']),'method':_0xbc46('0x10'),'body':{'ticket':_[_0xbc46('0x11')]({'requester_id':_0x41cc44['id'],'submitter_id':_0x4d3add?_0x4d3add['id']:undefined,'assignee_id':_0x4d3add?_0x4d3add['id']:undefined,'tags':getTags(_0x52136f[_0xbc46('0x12')],_0xbc46('0x13')),'subject':intUtil[_0xbc46('0x14')](_0x52136f[_0xbc46('0x15')],_0x151e38,'\x20'),'description':intUtil['getString'](_0x52136f[_0xbc46('0x16')],_0x151e38,'\x0a'),'comment':{'public':![],'body':intUtil[_0xbc46('0x14')](_0x52136f[_0xbc46('0x16')],_0x151e38,'\x0a')}},getCustomFields(_0x52136f['Fields'],_0x151e38))}})[_0xbc46('0x17')](function(_0x2cd2e9){logger[_0xbc46('0xd')]('Ticket\x20created!');return _0x2cd2e9[_0xbc46('0x18')];});}function getUser(_0x1b27ed,_0x228251){if(intUtil[_0xbc46('0x19')](_0x228251)){logger[_0xbc46('0xd')](_0xbc46('0x1a'),_0x228251);return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x1b'),_0x1b27ed[_0xbc46('0x1c')]),'qs':{'query':util[_0xbc46('0xe')](_0xbc46('0x1d'),_0x228251)}})[_0xbc46('0x17')](function(_0x3e584e){if(_0x3e584e[_0xbc46('0x1e')]){logger['info'](_0xbc46('0x1f'));return _[_0xbc46('0x20')](_0x3e584e[_0xbc46('0x21')],{'email':_0x228251,'role':'agent'});}else{logger[_0xbc46('0xd')](_0xbc46('0x22'));return request({'uri':util['format'](_0xbc46('0x23'),_0x1b27ed[_0xbc46('0x1c')])})[_0xbc46('0x17')](function(_0x2d2f86){logger[_0xbc46('0xd')](_0xbc46('0x24'));return _0x2d2f86[_0xbc46('0x25')];});}});}else{logger[_0xbc46('0xd')](_0xbc46('0x22'));return request({'uri':util[_0xbc46('0xe')]('%s/users/me.json',_0x1b27ed[_0xbc46('0x1c')])})[_0xbc46('0x17')](function(_0x52d1f5){logger[_0xbc46('0xd')](_0xbc46('0x24'));return _0x52d1f5[_0xbc46('0x25')];});}}function getEndUser(_0x1489fc,_0x1cf8ab,_0x3be542){logger[_0xbc46('0xd')](_0xbc46('0x26'),_0x3be542);return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x1b'),_0x1489fc[_0xbc46('0x1c')]),'qs':{'query':util[_0xbc46('0xe')](_0xbc46('0x27'),_0x3be542)}})[_0xbc46('0x17')](function(_0x5b9e5c){var _0x3fd69e;if(_0x5b9e5c[_0xbc46('0x21')][_0xbc46('0x28')]){_0x5b9e5c[_0xbc46('0x21')]=_[_0xbc46('0x29')](_0x5b9e5c[_0xbc46('0x21')],{'suspended':![],'role':'end-user'});if(_0x5b9e5c[_0xbc46('0x21')][_0xbc46('0x28')]){_0x3fd69e=_['first'](_0x5b9e5c['results']);}}if(_0x3fd69e){logger[_0xbc46('0xd')](_0xbc46('0x2a'));return _0x3fd69e;}else{logger[_0xbc46('0xd')](_0xbc46('0x2b'));return request({'uri':util[_0xbc46('0xe')]('%s/users.json',_0x1489fc[_0xbc46('0x1c')]),'method':_0xbc46('0x10'),'body':{'user':{'role':'end-user','name':util[_0xbc46('0xe')](_0xbc46('0x2c'),_0x1cf8ab||_0x3be542),'phone':_0x3be542}}})[_0xbc46('0x17')](function(_0x44208f){logger[_0xbc46('0xd')](_0xbc46('0x2d'));return _0x44208f[_0xbc46('0x25')];});}});}function getAuth(_0x1bbb35){var _0x5e7988;if(_0x1bbb35[_0xbc46('0x2e')]===_0xbc46('0x2f')){_0x5e7988=util[_0xbc46('0xe')](_0xbc46('0x30'),_0x1bbb35[_0xbc46('0x31')],_0x1bbb35['password']);}else if(_0x1bbb35['authType']===_0xbc46('0x32')){_0x5e7988=util[_0xbc46('0xe')](_0xbc46('0x33'),_0x1bbb35['username'],_0x1bbb35[_0xbc46('0x32')]);}return util[_0xbc46('0xe')](_0xbc46('0x34'),new Buffer(_0x5e7988)[_0xbc46('0x35')](_0xbc46('0x36')));}function request(_0x5b03d0){logger[_0xbc46('0x37')](_0xbc46('0x38'),JSON[_0xbc46('0x39')](_0x5b03d0));return rp(_[_0xbc46('0x8')](_0x5b03d0,{'method':_0xbc46('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x3adbef,_0x279395){var _0x27331f=[];if(_0x3adbef&&_0x3adbef[_0xbc46('0x28')]>0x0){_0x27331f=_[_0xbc46('0x3b')](_0x3adbef,_0x279395);}return _0x27331f;}function getCustomFields(_0x5ad12b,_0xf734ab){var _0x3e7c1b=[];var _0x441179={'custom_fields':[]};if(_0x5ad12b[_0xbc46('0x28')]>0x0){_[_0xbc46('0x3c')](_0x5ad12b,function(_0x4fbbdb){if(_[_0xbc46('0x3d')](['string',_0xbc46('0x3e')],_0x4fbbdb[_0xbc46('0x3f')])&&_0x4fbbdb[_0xbc46('0x40')]&&!_0x4fbbdb[_0xbc46('0x41')]){_0x441179[_0x4fbbdb[_0xbc46('0x40')][_0xbc46('0x42')]()]=_0x4fbbdb['content'][_0xbc46('0x35')]();}else if(_[_0xbc46('0x3d')]([_0xbc46('0x43'),_0xbc46('0x3e')],_0x4fbbdb[_0xbc46('0x3f')])&&_0x4fbbdb['idField']&&_0x4fbbdb[_0xbc46('0x41')]){_0x441179['custom_fields'][_0xbc46('0x44')]({'id':_0x4fbbdb['idField'],'value':_0x4fbbdb['content'][_0xbc46('0x35')]()});}else if(_0x4fbbdb[_0xbc46('0x3f')]===_0xbc46('0x45')&&_0x4fbbdb[_0xbc46('0x46')]&&_0x4fbbdb[_0xbc46('0x47')]&&_0x4fbbdb[_0xbc46('0x41')]){_0xf734ab[_0x4fbbdb[_0xbc46('0x46')]]&&_0x441179['custom_fields'][_0xbc46('0x44')]({'id':_0x4fbbdb['idField'],'value':_0xf734ab[_0x4fbbdb['variableName']][_0xbc46('0x35')]()});}else if(_0x4fbbdb[_0xbc46('0x3f')]===_0xbc46('0x48')&&_0x4fbbdb[_0xbc46('0x49')]&&_0x4fbbdb[_0xbc46('0x49')][_0xbc46('0x13')]&&_0x4fbbdb[_0xbc46('0x47')]&&_0x4fbbdb[_0xbc46('0x41')]){_0xf734ab[_0x4fbbdb['Variable'][_0xbc46('0x13')][_0xbc46('0x42')]()]&&_0x441179[_0xbc46('0x4a')][_0xbc46('0x44')]({'id':_0x4fbbdb[_0xbc46('0x47')],'value':_0xf734ab[_0x4fbbdb[_0xbc46('0x49')][_0xbc46('0x13')]['toLowerCase']()][_0xbc46('0x35')]()});}});}return _0x441179;}exports['queue']=function(_0x4682c8,_0x12287e,_0x5562bc,_0x74ee73,_0x47e19f,_0x4c3e4c){var _0x5929ff,_0x16cb56;_0x4c3e4c[_0xbc46('0x1c')]=intUtil[_0xbc46('0x4b')](_0x4c3e4c[_0xbc46('0x1c')]);_0x4c3e4c[_0xbc46('0x4c')]=intUtil[_0xbc46('0x4b')](_0x4c3e4c[_0xbc46('0x4c')]);if(_0x47e19f&&_0x47e19f[_0xbc46('0x4d')]){logger[_0xbc46('0xd')]('[QUEUE]',_0xbc46('0x4e'));_0x12287e['recordingURL']=util['format'](_0xbc46('0x4f'),_0x4c3e4c['serverUrl'],_0x12287e['uniqueid'],md5(_0x12287e[_0xbc46('0x50')]));}else{_0x12287e['recordingURL']='';}headers[_0xbc46('0x51')]=getAuth(_0x4c3e4c);return getUser(_0x4c3e4c,_0x74ee73[_0xbc46('0x52')])[_0xbc46('0x17')](function(_0x19ad57){_0x5929ff=_0x19ad57;logger[_0xbc46('0xd')](_0xbc46('0x53'),_0x5929ff['id']);return getEndUser(_0x4c3e4c,_0x12287e[_0xbc46('0x54')],_0x12287e[_0xbc46('0x55')]);})[_0xbc46('0x17')](function(_0xe23576){_0x16cb56=_0xe23576;logger['info'](_0xbc46('0x56'),_0x16cb56['id']);return getTicket(_0x4c3e4c,_0x5929ff,_0x16cb56,_0x5562bc,_0x12287e);})[_0xbc46('0x17')](function(_0x11bffb){if(_0x11bffb){logger[_0xbc46('0xd')]('The\x20Ticket\x20ID\x20is:',_0x11bffb['id']);switch(_0x4c3e4c[_0xbc46('0x3f')]){case _0xbc46('0x57'):logger[_0xbc46('0xd')](_0xbc46('0x58'),_0xbc46('0x59'));return request({'uri':util[_0xbc46('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4c3e4c[_0xbc46('0x1c')],_0x5929ff['id'],_0x11bffb['id']),'method':_0xbc46('0x10')});case'newTab':logger['info'](_0xbc46('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xbc46('0xe')](_0xbc46('0x5a'),_0x74ee73[_0xbc46('0x13')]),_0xbc46('0x5b'),{'uri':util[_0xbc46('0xe')](_0xbc46('0x5c'),_0x4c3e4c[_0xbc46('0x1c')][_0xbc46('0x5d')]('/api/v2',''),_0x11bffb['id'])});break;default:logger[_0xbc46('0x5e')](_0xbc46('0x58'),_0xbc46('0x5f'));}}})['catch'](function(_0x25ba98){logger[_0xbc46('0x5e')](_0xbc46('0x60'),util[_0xbc46('0x61')](_0x25ba98,{'showHidden':!![],'depth':null}));});};exports[_0xbc46('0x62')]=function(_0x459d01,_0x416ebe,_0x324a37,_0x41924f,_0x441e00,_0x32bda3,_0x2b568f){var _0x534cd7,_0xdb5332;_0x32bda3['remoteUri']=intUtil[_0xbc46('0x4b')](_0x32bda3[_0xbc46('0x1c')]);_0x32bda3[_0xbc46('0x4c')]=intUtil[_0xbc46('0x4b')](_0x32bda3[_0xbc46('0x4c')]);if(_0x2b568f&&_0x2b568f[_0xbc46('0x63')]&&_0x2b568f[_0xbc46('0x63')]!==_0xbc46('0x64')){logger[_0xbc46('0xd')]('[OUTBOUND]',_0xbc46('0x4e'));_0x416ebe[_0xbc46('0x65')]=util[_0xbc46('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32bda3[_0xbc46('0x4c')],_0x416ebe['uniqueid'],md5(_0x416ebe['uniqueid']));}headers[_0xbc46('0x51')]=getAuth(_0x32bda3);return getUser(_0x32bda3,_0x41924f[_0xbc46('0x52')])[_0xbc46('0x17')](function(_0x400324){_0x534cd7=_0x400324;logger['info']('The\x20User\x20ID\x20is:',_0x534cd7['id']);return getEndUser(_0x32bda3,_0x416ebe[_0xbc46('0x66')],_0x416ebe['destcalleridnum']);})[_0xbc46('0x17')](function(_0x8654e0){_0xdb5332=_0x8654e0;logger[_0xbc46('0xd')](_0xbc46('0x56'),_0xdb5332['id']);return getTicket(_0x32bda3,_0x534cd7,_0xdb5332,_0x324a37,_0x416ebe);})[_0xbc46('0x17')](function(_0x443b27){if(_0x443b27){logger['info'](_0xbc46('0x67'),_0x443b27['id']);switch(_0x32bda3[_0xbc46('0x3f')]){case'integrationTab':logger[_0xbc46('0xd')](_0xbc46('0x68'),_0xbc46('0x59'));return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x69'),_0x32bda3[_0xbc46('0x1c')],_0x534cd7['id'],_0x443b27['id']),'method':'POST'});case _0xbc46('0x6a'):logger[_0xbc46('0xd')](_0xbc46('0x68'),_0xbc46('0x6b'));emit(util[_0xbc46('0xe')](_0xbc46('0x5a'),_0x41924f[_0xbc46('0x13')]),_0xbc46('0x5b'),{'uri':util[_0xbc46('0xe')](_0xbc46('0x5c'),_0x32bda3[_0xbc46('0x1c')][_0xbc46('0x5d')](_0xbc46('0x6c'),''),_0x443b27['id'])});break;default:logger[_0xbc46('0x5e')]('[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xbc46('0x6d')](function(_0x2b06b5){logger[_0xbc46('0x5e')](_0xbc46('0x6e'),util[_0xbc46('0x61')](_0x2b06b5,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x15f867,_0x27e44f,_0x185fcd,_0x2f642,_0x57323e,_0x262b75){var _0x5e70f4,_0x2b67ea;_0x262b75[_0xbc46('0x1c')]=intUtil[_0xbc46('0x4b')](_0x262b75[_0xbc46('0x1c')]);_0x262b75[_0xbc46('0x4c')]=intUtil['stripTrailingSlash'](_0x262b75[_0xbc46('0x4c')]);if(_0x57323e&&_0x57323e['monitor_format']){logger['info']('['+_0x27e44f[_0xbc46('0x6f')][_0xbc46('0x70')]()+']','Recording\x20is\x20enabled!');_0x27e44f[_0xbc46('0x65')]=util[_0xbc46('0xe')](_0xbc46('0x4f'),_0x262b75[_0xbc46('0x4c')],_0x27e44f[_0xbc46('0x50')],md5(_0x27e44f[_0xbc46('0x50')]));}else{_0x27e44f['recordingURL']='';}headers[_0xbc46('0x51')]=getAuth(_0x262b75);return getUser(_0x262b75)['then'](function(_0x1e28a8){_0x5e70f4=_0x1e28a8;logger[_0xbc46('0xd')](_0xbc46('0x53'),_0x5e70f4['id']);return getEndUser(_0x262b75,_0x27e44f[_0xbc46('0x54')],_0x27e44f[_0xbc46('0x55')]);})[_0xbc46('0x17')](function(_0x19093a){_0x2b67ea=_0x19093a;logger[_0xbc46('0xd')](_0xbc46('0x56'),_0x2b67ea['id']);return getTicket(_0x262b75,_0x5e70f4,_0x2b67ea,_0x185fcd,_0x27e44f);})['then'](function(_0x21e72c){if(_0x21e72c){logger[_0xbc46('0xd')]('The\x20Ticket\x20ID\x20is:',_0x21e72c['id']);}})[_0xbc46('0x6d')](function(_0x364a73){logger[_0xbc46('0x5e')]('['+_0x27e44f[_0xbc46('0x6f')][_0xbc46('0x70')]()+']'+_0xbc46('0x71'),util['inspect'](_0x364a73,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x862e=['trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','zendesk','defaults','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s','authType','password','username','token','Basic\x20%s','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s'];(function(_0x5cd8a2,_0x24504b){var _0x79d672=function(_0x5d932b){while(--_0x5d932b){_0x5cd8a2['push'](_0x5cd8a2['shift']());}};_0x79d672(++_0x24504b);}(_0x862e,0xf0));var _0xe862=function(_0x2d06bf,_0x114b2d){_0x2d06bf=_0x2d06bf-0x0;var _0x3fa0c7=_0x862e[_0x2d06bf];return _0x3fa0c7;};'use strict';var _=require(_0xe862('0x0'));var rp=require(_0xe862('0x1'));var md5=require(_0xe862('0x2'));var util=require(_0xe862('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xe862('0x4'));config['redis']=_[_0xe862('0x5')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe862('0x6'))(new Redis(config[_0xe862('0x7')]));function emit(_0x10dfab,_0x4fb879,_0x2c64a9){io['to'](_0x10dfab)[_0xe862('0x8')](_0x4fb879,_0x2c64a9);}var headers={'Content-Type':_0xe862('0x9'),'Accept':_0xe862('0x9')};function getTicket(_0x393dc7,_0x4e68c4,_0x1b8d5a,_0x318a45,_0x16a358){logger[_0xe862('0xa')](_0xe862('0xb'));return request({'uri':util[_0xe862('0xc')](_0xe862('0xd'),_0x393dc7[_0xe862('0xe')]),'method':_0xe862('0xf'),'body':{'ticket':_[_0xe862('0x10')]({'requester_id':_0x1b8d5a['id'],'submitter_id':_0x4e68c4?_0x4e68c4['id']:undefined,'assignee_id':_0x4e68c4?_0x4e68c4['id']:undefined,'tags':getTags(_0x318a45[_0xe862('0x11')],_0xe862('0x12')),'subject':intUtil[_0xe862('0x13')](_0x318a45[_0xe862('0x14')],_0x16a358,'\x20'),'description':intUtil[_0xe862('0x13')](_0x318a45['Descriptions'],_0x16a358,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x318a45[_0xe862('0x15')],_0x16a358,'\x0a')}},getCustomFields(_0x318a45[_0xe862('0x16')],_0x16a358))}})[_0xe862('0x17')](function(_0x1bec1b){logger[_0xe862('0xa')](_0xe862('0x18'));return _0x1bec1b[_0xe862('0x19')];});}function getUser(_0x30a064,_0x351e35){if(intUtil[_0xe862('0x1a')](_0x351e35)){logger[_0xe862('0xa')](_0xe862('0x1b'),_0x351e35);return request({'uri':util[_0xe862('0xc')](_0xe862('0x1c'),_0x30a064[_0xe862('0xe')]),'qs':{'query':util['format'](_0xe862('0x1d'),_0x351e35)}})[_0xe862('0x17')](function(_0x69ed92){if(_0x69ed92['count']){logger[_0xe862('0xa')]('Agent\x20found!');return _[_0xe862('0x1e')](_0x69ed92[_0xe862('0x1f')],{'email':_0x351e35,'role':'agent'});}else{logger['info'](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')]('%s/users/me.json',_0x30a064[_0xe862('0xe')])})[_0xe862('0x17')](function(_0x5b70d2){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x5b70d2[_0xe862('0x22')];});}});}else{logger[_0xe862('0xa')](_0xe862('0x20'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x23'),_0x30a064['remoteUri'])})['then'](function(_0x6a2c58){logger[_0xe862('0xa')](_0xe862('0x21'));return _0x6a2c58[_0xe862('0x22')];});}}function getEndUser(_0x5e0eef,_0x377114,_0x1e82ef){logger[_0xe862('0xa')](_0xe862('0x24'),_0x1e82ef);return request({'uri':util['format'](_0xe862('0x1c'),_0x5e0eef['remoteUri']),'qs':{'query':util[_0xe862('0xc')](_0xe862('0x25'),_0x1e82ef)}})[_0xe862('0x17')](function(_0xf09ecd){var _0x5e89b8;if(_0xf09ecd[_0xe862('0x1f')][_0xe862('0x26')]){_0xf09ecd[_0xe862('0x1f')]=_['filter'](_0xf09ecd['results'],{'suspended':![],'role':'end-user'});if(_0xf09ecd[_0xe862('0x1f')]['length']){_0x5e89b8=_[_0xe862('0x27')](_0xf09ecd[_0xe862('0x1f')]);}}if(_0x5e89b8){logger[_0xe862('0xa')](_0xe862('0x28'));return _0x5e89b8;}else{logger[_0xe862('0xa')](_0xe862('0x29'));return request({'uri':util[_0xe862('0xc')]('%s/users.json',_0x5e0eef['remoteUri']),'method':'POST','body':{'user':{'role':_0xe862('0x2a'),'name':util['format'](_0xe862('0x2b'),_0x377114||_0x1e82ef),'phone':_0x1e82ef}}})[_0xe862('0x17')](function(_0x4f2fcd){logger[_0xe862('0xa')]('Enduser\x20created.');return _0x4f2fcd[_0xe862('0x22')];});}});}function getAuth(_0x3e74b4){var _0x4c06e1;if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2d')){_0x4c06e1=util[_0xe862('0xc')]('%s:%s',_0x3e74b4[_0xe862('0x2e')],_0x3e74b4[_0xe862('0x2d')]);}else if(_0x3e74b4[_0xe862('0x2c')]===_0xe862('0x2f')){_0x4c06e1=util[_0xe862('0xc')]('%s/token:%s',_0x3e74b4['username'],_0x3e74b4['token']);}return util[_0xe862('0xc')](_0xe862('0x30'),new Buffer(_0x4c06e1)['toString'](_0xe862('0x31')));}function request(_0x476fca){logger[_0xe862('0x32')]('[HTTP]',JSON[_0xe862('0x33')](_0x476fca));return rp(_['defaults'](_0x476fca,{'method':_0xe862('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x1eb96b,_0x5f2604){var _0x1654cd=[];if(_0x1eb96b&&_0x1eb96b[_0xe862('0x26')]>0x0){_0x1654cd=_[_0xe862('0x35')](_0x1eb96b,_0x5f2604);}return _0x1654cd;}function getCustomFields(_0x5aaa22,_0x45ea84){var _0x461972=[];var _0x1ad2d0={'custom_fields':[]};if(_0x5aaa22[_0xe862('0x26')]>0x0){_[_0xe862('0x36')](_0x5aaa22,function(_0x2619c0){if(_[_0xe862('0x37')]([_0xe862('0x38'),_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3b')]&&!_0x2619c0[_0xe862('0x3c')]){_0x1ad2d0[_0x2619c0[_0xe862('0x3b')][_0xe862('0x3d')]()]=_0x2619c0['content'][_0xe862('0x3e')]();}else if(_[_0xe862('0x37')](['string',_0xe862('0x39')],_0x2619c0[_0xe862('0x3a')])&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0['customField']){_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x2619c0[_0xe862('0x42')][_0xe862('0x3e')]()});}else if(_0x2619c0[_0xe862('0x3a')]===_0xe862('0x43')&&_0x2619c0[_0xe862('0x44')]&&_0x2619c0['idField']&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0[_0xe862('0x44')]]&&_0x1ad2d0[_0xe862('0x40')][_0xe862('0x41')]({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0['variableName']]['toString']()});}else if(_0x2619c0['type']===_0xe862('0x45')&&_0x2619c0[_0xe862('0x46')]&&_0x2619c0[_0xe862('0x46')]['name']&&_0x2619c0[_0xe862('0x3f')]&&_0x2619c0[_0xe862('0x3c')]){_0x45ea84[_0x2619c0['Variable'][_0xe862('0x12')][_0xe862('0x3d')]()]&&_0x1ad2d0['custom_fields']['push']({'id':_0x2619c0[_0xe862('0x3f')],'value':_0x45ea84[_0x2619c0[_0xe862('0x46')]['name']['toLowerCase']()][_0xe862('0x3e')]()});}});}return _0x1ad2d0;}exports[_0xe862('0x47')]=function(_0x4b6e59,_0x3dfe93,_0x2a1f1d,_0x1c4526,_0x44437c,_0xf7126e){var _0x3ecb82,_0x2ea125;_0xf7126e[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0xf7126e['remoteUri']);_0xf7126e[_0xe862('0x49')]=intUtil['stripTrailingSlash'](_0xf7126e[_0xe862('0x49')]);if(_0x44437c&&_0x44437c[_0xe862('0x4a')]){logger[_0xe862('0xa')]('[QUEUE]',_0xe862('0x4b'));_0x3dfe93['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0xf7126e['serverUrl'],_0x3dfe93['uniqueid'],md5(_0x3dfe93[_0xe862('0x4d')]));}else{_0x3dfe93[_0xe862('0x4e')]='';}headers[_0xe862('0x4f')]=getAuth(_0xf7126e);return getUser(_0xf7126e,_0x1c4526[_0xe862('0x50')])[_0xe862('0x17')](function(_0x27da87){_0x3ecb82=_0x27da87;logger['info'](_0xe862('0x51'),_0x3ecb82['id']);return getEndUser(_0xf7126e,_0x3dfe93['calleridname'],_0x3dfe93[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x306239){_0x2ea125=_0x306239;logger[_0xe862('0xa')](_0xe862('0x53'),_0x2ea125['id']);return getTicket(_0xf7126e,_0x3ecb82,_0x2ea125,_0x2a1f1d,_0x3dfe93);})[_0xe862('0x17')](function(_0x3403aa){if(_0x3403aa){logger['info'](_0xe862('0x54'),_0x3403aa['id']);switch(_0xf7126e[_0xe862('0x3a')]){case _0xe862('0x55'):logger[_0xe862('0xa')](_0xe862('0x56'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe862('0xc')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xf7126e[_0xe862('0xe')],_0x3ecb82['id'],_0x3403aa['id']),'method':'POST'});case _0xe862('0x57'):logger[_0xe862('0xa')](_0xe862('0x56'),_0xe862('0x58'));emit(util[_0xe862('0xc')](_0xe862('0x59'),_0x1c4526[_0xe862('0x12')]),_0xe862('0x5a'),{'uri':util['format'](_0xe862('0x5b'),_0xf7126e[_0xe862('0xe')]['replace'](_0xe862('0x5c'),''),_0x3403aa['id'])});break;default:logger['error'](_0xe862('0x56'),_0xe862('0x5d'));}}})[_0xe862('0x5e')](function(_0x3bcda5){logger[_0xe862('0x5f')](_0xe862('0x60'),util['inspect'](_0x3bcda5,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x61')]=function(_0x6aefbc,_0x1aaac4,_0x5e25ce,_0x360164,_0x5cddae,_0x3a76ab,_0x26d6b9){var _0x496238,_0x54adf0;_0x3a76ab[_0xe862('0xe')]=intUtil['stripTrailingSlash'](_0x3a76ab[_0xe862('0xe')]);_0x3a76ab[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3a76ab[_0xe862('0x49')]);if(_0x26d6b9&&_0x26d6b9[_0xe862('0x62')]&&_0x26d6b9[_0xe862('0x62')]!=='none'){logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x4b'));_0x1aaac4[_0xe862('0x4e')]=util[_0xe862('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3a76ab[_0xe862('0x49')],_0x1aaac4[_0xe862('0x4d')],md5(_0x1aaac4['uniqueid']));}headers[_0xe862('0x4f')]=getAuth(_0x3a76ab);return getUser(_0x3a76ab,_0x360164[_0xe862('0x50')])[_0xe862('0x17')](function(_0x294fc6){_0x496238=_0x294fc6;logger['info']('The\x20User\x20ID\x20is:',_0x496238['id']);return getEndUser(_0x3a76ab,_0x1aaac4[_0xe862('0x64')],_0x1aaac4[_0xe862('0x65')]);})[_0xe862('0x17')](function(_0x484647){_0x54adf0=_0x484647;logger[_0xe862('0xa')]('The\x20Enduser\x20ID\x20is:',_0x54adf0['id']);return getTicket(_0x3a76ab,_0x496238,_0x54adf0,_0x5e25ce,_0x1aaac4);})[_0xe862('0x17')](function(_0xee06ad){if(_0xee06ad){logger[_0xe862('0xa')](_0xe862('0x54'),_0xee06ad['id']);switch(_0x3a76ab[_0xe862('0x3a')]){case'integrationTab':logger[_0xe862('0xa')](_0xe862('0x63'),_0xe862('0x66'));return request({'uri':util[_0xe862('0xc')](_0xe862('0x67'),_0x3a76ab[_0xe862('0xe')],_0x496238['id'],_0xee06ad['id']),'method':_0xe862('0xf')});case'newTab':logger[_0xe862('0xa')]('[OUTBOUND]',_0xe862('0x58'));emit(util['format'](_0xe862('0x59'),_0x360164[_0xe862('0x12')]),'trigger:browser:url',{'uri':util['format'](_0xe862('0x5b'),_0x3a76ab[_0xe862('0xe')][_0xe862('0x68')](_0xe862('0x5c'),''),_0xee06ad['id'])});break;default:logger['error'](_0xe862('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe862('0x5e')](function(_0x4243d8){logger[_0xe862('0x5f')](_0xe862('0x69'),util['inspect'](_0x4243d8,{'showHidden':!![],'depth':null}));});};exports[_0xe862('0x6a')]=function(_0x30d7c4,_0x1f3f26,_0x8a36f1,_0x5d2d3b,_0xce23f,_0x3d88e8){var _0x308418,_0x1f589d;_0x3d88e8[_0xe862('0xe')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0xe')]);_0x3d88e8[_0xe862('0x49')]=intUtil[_0xe862('0x48')](_0x3d88e8[_0xe862('0x49')]);if(_0xce23f&&_0xce23f['monitor_format']){logger[_0xe862('0xa')]('['+_0x1f3f26[_0xe862('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1f3f26['recordingURL']=util[_0xe862('0xc')](_0xe862('0x4c'),_0x3d88e8[_0xe862('0x49')],_0x1f3f26['uniqueid'],md5(_0x1f3f26[_0xe862('0x4d')]));}else{_0x1f3f26['recordingURL']='';}headers[_0xe862('0x4f')]=getAuth(_0x3d88e8);return getUser(_0x3d88e8)['then'](function(_0x5024c9){_0x308418=_0x5024c9;logger[_0xe862('0xa')](_0xe862('0x51'),_0x308418['id']);return getEndUser(_0x3d88e8,_0x1f3f26['calleridname'],_0x1f3f26[_0xe862('0x52')]);})[_0xe862('0x17')](function(_0x39b291){_0x1f589d=_0x39b291;logger[_0xe862('0xa')](_0xe862('0x53'),_0x1f589d['id']);return getTicket(_0x3d88e8,_0x308418,_0x1f589d,_0x8a36f1,_0x1f3f26);})[_0xe862('0x17')](function(_0x458493){if(_0x458493){logger[_0xe862('0xa')](_0xe862('0x54'),_0x458493['id']);}})[_0xe862('0x5e')](function(_0x56b609){logger[_0xe862('0x5f')]('['+_0x1f3f26['lastevent'][_0xe862('0x6c')]()+']'+_0xe862('0x6d'),util['inspect'](_0x56b609,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff